Name: Al Bustan Palace, A Ritz-Carlton Hotel
Address: Po Box 1998 Muttrah 114, Muscat, OM

10/10

Exceptional

20 Apr 2026

Gary

All round exceptional hotel. Breakfast and restaurant food is amazing!

Partner

10/10

Exceptional

19 Apr 2026

yasreen

Breakfast was amazing.

Friends

10/10

Exceptional

11 Apr 2026

Olakunle

A beautiful hotel, with a decent array of restaurants.

The staff in and around the hotel were always helpful, our children loved staying at the hotel, the pool and kids club offered a lot. Larger rooms on the ground floor with access to the quiet pool is probably the only thing missing

Family_with_children

10/10

Exceptional

01 Mar 2026

Shahrooz

Perfect staff and room. Friendly, courteous and accommodating

8/10

Excellent

24 Feb 2026

Nadine

A stunning hotel with a wonderful women's only beach. The breakfast is top notch.

Friends

10/10

Exceptional

16 Feb 2026

Mihails

Great

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Paul

Beautiful hotel and grounds outside of the city center.

Self

10/10

Exceptional

03 Feb 2026

Jon

Amazing location, facilities and service

10/10

Exceptional

30 Dec 2025

Daniel

Excellent property highly recommend it

Leisure Family

10/10

Exceptional

30 Dec 2025

Neil

Ive visited Oman about 20 times but this was my first stay at the Al Bustan Palace Hotel. It was incredible the staff were brilliant , the food was amazing and the hotel grounds , pools and beach were some of the best in the WORLD

Leisure Partner

10/10

Exceptional

26 Nov 2025

Qahira

A very clean room, great service, amazing breakfast and the best part was the ladies beach and spa facilities.

10/10

Exceptional

13 Nov 2025

Melissa

Beautiful hotel with stunning facilities. Far exceeded all expectations

Leisure Family

10/10

Exceptional

13 Nov 2025

Richard Michael

We had a wonderful time when we stayed here. We booked the two room family suite which was spacious and comfortable, perfect for our family of four, and made us all feel right at home.

We loved the gardens, beach and pool, perfect for relaxing in the sun. The service throughout the hotel was fantastic and made our stay truly stress-free.

The only letdown was the restaurant reservation system. Twice, our reservations couldn't be found when we arrived, which led to some frustrating moments and waiting around—especially tough when traveling with hungry teenagers! Thankfully, the restaurant staff did their best to sort things out and still made us feel welcome.

Aside from that minor issue, our family had a fantastic time at Al-Bustan and would happily stay there again.

Leisure Family

10/10

Exceptional

18 Oct 2025

Hadi

Excellent and friendly staff

Leisure

10/10

Exceptional

15 Oct 2025

Abdurrahman

Amazing hotel. Amazing staff. Great location.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Mohammed Sakib

Staff were amazing, hotel facilities also very good. Limited food options and very pricey. Secluded area, very quiet and resort feels very safe. Room facilities a little outdated but all in all a fantastic experience.

Breakfast buffet 5 star.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Peter

You get what you pay for - in a great way. Al Bustan Palace is the best

Leisure Partner

10/10

Exceptional

28 Jun 2025

Adam

I recently stayed at Al Bustan palace , and I couldn’t have been more pleased with the experience. From the moment I arrived, the staff was warm, welcoming, and incredibly helpful. The check-in process was smooth, and the room was clean, spacious, and tastefully decorated. Overall, it was a relaxing and enjoyable stay. I’d definitely come back and highly recommend it to anyone looking for comfort and excellent service

Leisure Partner

10/10

Exceptional

26 Jun 2025

Moein

The best hotel I’ve ever stayed at!

Business_and_leisure Partner

10/10

Exceptional

10 May 2025

Andrew

Amazing facilities and location with an incredible beach and pool.

Partner

10/10

Exceptional

21 Apr 2025

Verified traveler

Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

John

We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.

Leisure Partner

10/10

Exceptional

14 Feb 2025

charles

Best resort I've ever been to in my life.

Leisure Family

10/10

Exceptional

08 Feb 2025

Michael

amazing

10/10

Exceptional

03 Feb 2025

Linda

Breakfast was divine, pool amenities & spa outstanding!

Leisure Family

8/10

Excellent

25 Jan 2025

Cathleen

We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated.
The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food.
Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.

Leisure Friends

8/10

Excellent

19 Jan 2025

Jahin

The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming.

However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.

Leisure Family

6/10

Pleasant

02 Dec 2024

reefat

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon.
Appreciated request for early check in.
The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.

Leisure Self

10/10

Exceptional

16 Nov 2024

Sebastian

Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!

Leisure Self

10/10

Exceptional

20 Sep 2024

Lana

The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.

Leisure Self

10/10

Exceptional

24 Mar 2024

Autumn

Beautiful Property !

Leisure Friends

10/10

Exceptional

10 Mar 2024

Daeman

Great service. Beautiful rooms and grounds.

10/10

Exceptional

05 Mar 2024

Ellen

Absolutely PERFECT!!

8/10

Excellent

28 Feb 2024

Rehab

Comfortable and naturally beautiful

Business_and_leisure Friends

10/10

Exceptional

29 Jan 2024

andrea

welcome and check in was horrible, one picks the rirz because of the magic it brings along, this stay started off horribly. i wanted to turn around and leave instantly. however, the staff listened to how unhappy i felt and made the rest of our stay magical as expected. other than that, the ritz is the ritz, amazing room, food, views, and after being disappointed in the beginning a lot of attention to detail in the end.

Leisure Partner

10/10

Exceptional

25 Dec 2023

Gordon

Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating

Leisure Partner

10/10

Exceptional

27 Nov 2023

Mohammed

Breakfast was great and the cleanliness of the property. Friendly staff.

Leisure Family

10/10

Exceptional

14 Nov 2023

Janice

The hotel, especially the grounds and views were amazing! 10/10! The hotel has a beautiful pool view, ocean view and mountain view! The rooms were beautiful and kept well. The staff would not let you lift a finger. I had a late flight and I was allowed a 3pm check out at no cost! I did come across some amazing staff that went above and beyond, extremely inviting and friendly and I would like to mention by name: Fajrul and Zablon from the outside pool bar and restaurant which was my fave place.. and Blaise who was our waiter who never stopped smiling at the 1st floor restaurant and the lovely Manval (names could be spelled wrong) from the same restaurant were so accommodating and warm… oh and that restaurant had the best buffet I had ever been to! So much variety.. just a great experience. I hope to be back one day.

Leisure Friends

10/10

Exceptional

02 Oct 2023

Luke

Everything is excellent and superb. Pick this place if you want to experience true relaxation!

Business_and_leisure Family

10/10

Exceptional

19 Sep 2023

Mukhtar

Al round 5 star
Exceptional staff

Leisure Family

10/10

Exceptional

01 Jun 2023

Isra

Amazing start to finish, staff always eager to help. The minibar fridge packed in, and they replaced it with a brand new fridge within minutes! Attention to detail was amazing like remembering my coffee order each morning before me even saying. The Atrium Lobby is the single most spectacular lobby I have ever seen in my life, with the gorgeous chandeliers and intricate work on the high ceiling. Pictures and videos don’t do it justice.

4 pools, including a women’s only pool and women’s only beach which I appreciated. Never over crowded or busy, I guess people haven’t figured out this holiday spot yet. I hope it stays that way!

All you can eat lobster at the the seafood buffet which was a real treat. And a massive farewell at our last dinner at the Pavillion where they went the extra mile.

We were treated like royalty at the Bustan Palace and will certainly pay be back. I have been thoroughly spoiled and no other hotel chain will ever compare. Dare I say the best hotel I’ve ever stayed at.

Leisure Partner

10/10

Exceptional

13 May 2023

naif Mohammed

Some times there is conferences and officials delegate from different countries and that make a the hotel busy and full of guards .. in the middle of a resort which make it unpleasant

Leisure Partner

10/10

Exceptional

29 Mar 2023

Mohammad

It is located in a very nice area with access to sea,

Leisure Friends

10/10

Exceptional

01 Feb 2023

Anil

Beach pool and everything was excellent. Rooms were very nice too

6/10

Pleasant

31 Jan 2023

Rebecca

Staff were absolutely fantastic; the pictures don't do justice to the opulence of it all

Leisure Family

10/10

Exceptional

11 Sep 2022

Madina

The property is beautiful and the service is outstanding.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2022

Arief

Very beautiful place, good service and clean

Leisure Family

10/10

Exceptional

06 Jul 2022

Eduardo

Excellent facilities and service

10/10

Exceptional

11 Apr 2022

Al

One of the best Ritz Hotels I have stayed at internationally. Very family friendly

Business_and_leisure Friends

10/10

Exceptional

07 Apr 2022

Ram

Beautiful hotel with very helpful staff.

Leisure Family

10/10

Exceptional

29 Mar 2022

Gregory

This is my favourite hotel in the world - have been coming for 20 years - stunning scenery, the most beautiful lobby in the world and excellent staff. Executive suite was great, food excellent, staff great - Thaw in the spa gives a great massage and Baulkar in the main restaurant is the smartest guy in the hotel. A must visit location

Leisure Family

10/10

Exceptional

09 Mar 2022

James

The staff

10/10

Exceptional

16 Jan 2022

Verified traveler

Exceeded expectations

Stayed for last night of our honeymoon. They went above and beyond to make it special with a surprise in our room and the best seat in the house for dinner, right on the beach. The Friday brunch was excellent - bring your appetite - and the staff (especially Victor) really made us feel at home. Ideal, top quality place to relax on the beach or by the pool, within driving distance of sights in Muscat.

Partner

6/10

Pleasant

05 Jan 2022

Verified traveler

Underwhelmed. Disappointed.

Disappointing. Heard so much about it and it looks so great from the pictures, but in reality it's tired, out of date, and the service - especially the front desk staff - is totally brusque and indifferent. The beach has washed away so it's just rocks now, so not really a useable beach resort. If you don't book restaurants days in advance you don't get a table. The rooms are from the 1980s it feels like; old and tired. For the price it's massively underwhelming.

Partner

8/10

Excellent

20 Dec 2021

Mohamed

اقامة جميلة

أرى أن الاقامة في الفندق كانت جميلة، الفندق من حيث الخدمة ممتاز ومن حيث الاستقبال ايضاً، الموظفين في قمة الاخلاق والاحترام والذوق، قوائم الطعام تحتاج الى مراجعة خصوصا في المطاعم في الفندق لا توجد العديد من الخيارات خصوصا للنباتيين، الفندق مناسب للاستجمام والاسترخاء وهو بعيد عن المدينة ويصعب الحصول على سيارة اجرة بسهولة، لذلك عليكم الطلب المسبق، مساحة الغرف ممتازة وواسعة

Friends_and_family Friends

8/10

Excellent

09 Nov 2021

Reinhard

Amazing hotel

Amazing hotel. But it used to be better a few years ago during my first stay. Corona left its marks.

Friends_and_family Family

10/10

Exceptional

07 Nov 2021

Robert

Lovely stay

Excellent food and service. Lovely setting with the mountains and a great pool. Perhaps a few updates/maintenance needed e.g. tennis courts and gym needed a bit of TLC but still very useable. Not particularly eco friendly with disposable plastic bottles everywhere and a fair amount of plastic washing up on the beach uncollected but I’d say this would be the same at all hotels in Oman sadly. All in all a great stay. Recommend renting a car if you plan to leave the hotel at all as it’s out of the way.

Partner

8/10

Excellent

08 Apr 2021

Verified traveler

The garden is huge and landscaping is excellent covered by grass and palm trees along the private beach. Pool and kids wading pool is excellent too.

Leisure Family

10/10

Exceptional

16 Oct 2020

Wesam

Wonderful and amazing service

Friends_and_family Family

10/10

Exceptional

28 Sep 2020

Yousuf

Fulfil your dream

Extraordinary

Partner

10/10

Exceptional

28 Feb 2020

Maggie

It’s amazing!!
A real experience
Superb staff
Lack of veg options at each restaurant

Leisure Family

10/10

Exceptional

24 Jan 2020

NVB

Excellent hotel and service. Beautiful lobby, the best in the world. Very nice a Deluxe room, but a small bathroom. Excellent buffet breakfast and dinner. We tried Seafood and Arabic Nights. High quality food and service at Turkuaz and Chinamood restaurants. Very nice area around the hotel, but the beach is wild. After all it’s a great place to stay.

Leisure Family

8/10

Excellent

30 Nov 2019

Verified traveler

Everything in good condition , worked well, emasing entance with a hall

Friends_and_family Family

10/10

Exceptional

27 Sep 2019

Verified traveler

Lovely hotel with great service. Only a short trip but would definitely return.

Business

10/10

Exceptional

11 Sep 2019

Dipali

Lovely Hotel

A very nice hotel. The entrance inside is grand and we welcomed with Omani coffee and dates. The rooms were decent, not too spacious but as a family who spend most of the time out of the room it was not an issue. Breakfast buffet was delicious. Dinner was good and chef made meals off the menu which was very kind.

The outdoor area is well kept. Beautiful pool, greenery and spa. The beach had hard rocks so not many people would swim. But overall it was a lovely setting.

Friends_and_family Family

10/10

Exceptional

23 Jun 2019

Verified traveler

Loved the whole experience. Oman is awesome and friendly place to visit

Leisure Family

10/10

Exceptional

20 Jun 2019

Verified traveler

Excellent service, amazing property, newly renovated rooms, truly Ritz Carlton quality. A must try experience while in Oman.

Friends_and_family Family_with_children

10/10

Exceptional

04 Apr 2019

Alex

Like:
Main hall.
Swimming pools.
Beach.
Sports facilities (gym and tennis courts).
Didn’t like:
Not enough small sailboats.

Leisure Family

8/10

Excellent

22 Mar 2019

TravelBug1969

A beautiful property with a stunning lobby, a large shopping boutique area and amazing food and resstaurants to choose from. The Six Senses Spa is an incredible experience and worth a visit. The only con is that it's a but too big of a place. Even after a few days, I was still confused how to navigate around the place from different elevator banks. And the walk from the 700 level rooms to the beach is lengthy. Even though a but too crowded for my liking, they do a great job setting up your beach chair and attending to your needs....you really only have to move to go to the washroom :)

Leisure Family

10/10

Exceptional

13 Mar 2019

Verified traveler

Stunning hotel with impeccable services. Marwa was professional, warm and welcoming. Lovely pool and beach with scenic views. Good breakfast buffet and spa services. Excellent hotel for complete relaxation.

Leisure Partner

10/10

Exceptional

13 Mar 2019

STEPHANIE

Amazing service

Amazing team, very nice place, very beautiful beach and swimming pool. Lot of activities for kids (in a separate area) our baby girl (2 years) really enjoyed all the activities. Food was amazing. First day I was a little bit disappointed by the size of the bathrooom (let's be clear it's not very smalll, but not so big than in other hotels of this category) but after the amazing service I observed at the front desk, at the restaurant, at the pool, at the kids club, at the spa ... I totally forgot the size of the bathroom which is in fact the smallest detail of our experience. We will return for sure, with our daughter, we had so much fun, relaxing holidays, so much lovely little intentions, thank you for making our stay so nice.

Family

2/10

Poor

10 Mar 2019

AlBustanRitz:((

The place is over 600.00 USD a night. They have very bad front desk service. It is over priced as yiu get very little as far as service. they are not very well run. The beach is beautiful. the hotel is very complicated and you must take many elevators to get from one part to the other and they take no time to explain that. they had no blowdryer in the room.

Leisure Self

10/10

Exceptional

02 Feb 2019

Verified traveler

Excellent

Partner

10/10

Exceptional

31 Dec 2018

Meshaal

It’s good and very nice

Family

4/10

Poor

23 Apr 2017

Kiril Kirov

Not worth visiting during holidays.

Everything is very overpriced. They didn't have enough umbrellas, even though it was about 40 degrees every day. It smelled like incense every single day which was very off putting.

10/10

Exceptional

30 Mar 2017

Verified traveler

Nice hotel great beach

Smooth check in great hotel facilities. Clean big beach. Very nice spa. tennis courts and gym.

2/10

Poor

27 Mar 2017

alfredo

This is the most terrible hotel in Muscat, very very expensive and absolutely not comfortable.In addition they tray to chit you for the payment. Strongly disappointed, i will not put my feet again in this ,so said, hotel.

4/10

Poor

27 Feb 2017

Sama

Bad experience, never again

I stayed here despite having a previous bad experience at this hotel. We decided to give this hotel one more shot expressing our concerns to the staff. Nothing changed. Not worth all the money paid whatsoever. The shower curtain smelled bad, the room was small and the view was horrible. The service was bad. Not even a 3 star experience.

10/10

Exceptional

27 Jan 2017

Chris

Wonderful beach. Secluded, quiet and scenic

A wonderful place for a winter break. The hotel has great facilities even if some decorative aspects are stylistically a little dated. However we we did hear that a renovation is planned for next year.

The real unique aspect for this hotel is the wonderful beach and setting

We had a perfect break.

10/10

Exceptional

22 Jan 2017

Omar

Great choice

It was wonderful

Family

10/10

Exceptional

18 Jan 2017

Verified traveler

Great hotel by the beach

Unfortunately I was very ill due to flu and I could enjoy it more
It's a beautiful hotel

10/10

Exceptional

29 Dec 2016

Verified traveler

Very relaxing spot

Huge and imposing building which takes some navigating, very nice first room with view straight out over the gardens to the sea. On our return we were rather cramped with a disappointing view over the Chinese restaurant mountain behind, rather than the booked sea view, but for an overnight stay it did not matter.
The staff are all very charming and helpful. The breakfast buffet is outstanding, and the grill restaurant is also good, with tables charmingly set in the sand. The beach is clean and peaceful, and the main pool is very attractive with its palm trees. The sun beds are very comfortable, and the beach staff are on hand with towels and cold water.The spa is well designed, and set quietly on the edge of the property. The whole hotel complex is set in its own bay, well removed from the city, but within easy taxi access. All this comes at a price.

Family

10/10

Exceptional

16 Dec 2016

Verified traveler

Great hotel

Great

10/10

Exceptional

29 Nov 2016

Verified traveler

Amazing hotel with amazing staff

Since then moment we walked in the hotel we have been amazed by the stunning look of the palace and the warm greeting of the hotel staff. All the facilities are ready available and every single corner of the hotel is absolutely clean. The pool, beach, restaurants and all other side activities are of the highest quality and standard. We will come back soon for sure ! Many activities as well can be booked through the very helpful hotel concierge.

10/10

Exceptional

23 Nov 2016

Verified traveler

Pretty much perfect!

As ever was wonderful- we love this hotel.the staff are very friendly and helpful- the in room dining beautifully done - they also run community projects for numerous causes.

Partner

8/10

Excellent

30 Oct 2016

DOK

Better outside than in.

Quite the most stunning setting for a luxurious break. The hotel lobby is fabulous; check-in was very good and helpful (though it shouldn't be necessary to take a swipe of a CC). Our room looked ok (more later) but it was only a room with a double bed and an en-suite, thus not really marking it out from the competition.
The grounds are amazing; pools and palm trees everywhere, sun beds on hand, little cool boxes of water available for all.
Friendly staff abound. Beach and sea only a very short stroll away.
Plenty of dining options and fabulous food and wine available.
We had a problem with the bathroom in our room which was not very well dealt with, although we reached an amicable 'settlement' in the end. Shame really as it came close to spoiling our stay.
Disregarding that, it is a seriously lovely place to go!

8/10

Excellent

22 Oct 2016

Issac

Luxurious Hotel with outstanding sea frontage.

Enjoyed our 5 night stay. Room cleanliness, breakfast, beautiful lounge area, early check-in were the positives.
Lack of shower for the convenience of older guests could be addressed. Also, disappointed with the inability/ unwillingness of the Reception staff to locate my Ritz Carlton membership with my name and email ; instead they credited the room nights to my Marriott account.

Partner

10/10

Exceptional

08 Oct 2016

Verified traveler

Beautiful Hotel and fantastic service! Very friendly staff and the food was good as well.

10/10

Exceptional

20 Sep 2016

Frank & girls

Quiet location, 30min to airport, top beach

Wonderful setting, great facilities and 5star service

10/10

Exceptional

19 Sep 2016

Dan

Weekend Getaway

A weekend getaway for my wife and myself. The hotel, staff, beach, pools, food, drinks, shops all are top notch. Dinner on the beach was amazing.

8/10

Excellent

18 Sep 2016

Vikki

Beautiful hotel!

Chose this hotel as had been before and everything was amazing. This time, we made the mistake of booking during the Eid public holiday, the hotel was fully booked and the service was not as good as normal.

10/10

Exceptional

18 Sep 2016

Escapee

A slice of paradise

Hotel stunning, staff went out of their way to ensure your stay was perfect.

4/10

Poor

17 Sep 2016

Boris

Nice hotel, cheap customers...

Hotel could be very nice without some customers... was very crowded and so so many very cheap customers made a 5 stars hotel becoming an ordinary cheap 2 stars. Customers going to restaurants in swimming suits or shorts, and teeshirts or shirts opened showing naked fat bellies... others blocking best located sun chairs with towels and showing up 4 hours later... or never... or others are not even able to discuss without shouting, not caring about ohers... for such hotel and cost, i highly recommend to go to the Shedi hotel. Cannot be compared to this hotel...

Partner

8/10

Excellent

17 Sep 2016

Chen

nice landscaping, nice pool, nice room, nice staff

got complementary upgrade to a suite. hotel facility is well maintained. Kids club is operating too.

10/10

Exceptional

13 Sep 2016

Kamilia

Superb hotel

It was just amazing

Family

8/10

Excellent

10 Sep 2016

Ghadah

Beautiful hotel; with best beach view

All is excellent except the food. You would expect more from the Ritz Carlton.

10/10

Exceptional

04 Sep 2016

Omar

A wonderful getaway

Staff very helpful. Amazing lobby interior.

Partner

10/10

Exceptional

01 Aug 2016

Tommy

Spoil your self...

Stayed at the Al Busan for 3 nights, and had a really relaxing stay due to very friendly staff, great food and fantastic pool. We where there during low season so almost no people at all giving us high attention from the staff..... On the negative side (and have to search to find something) was that it's pricy on the food, a bit of from anything else and not fantastic wifi.... But other crime those minors a true 5-star hotel that I highly recommend !!

Partner

10/10

Exceptional

15 Jul 2016

Verified traveler

Magnificent Hotel

I absolutely loved every aspect of my three night stay at Al Bustan Palace. The staff were exceedingly warm, friendly, and efficient. I was amazed by how many learned my name and used it to greet me, especially in the main restaurant. I had a mountain view room -- don't be put off by those. The mountains are very scenic and some rooms (like mine) face the Majlis, which is a huge white palace in the desert that serves as a sort of parliament. Very scenic. In many reviews, people recommend the lagoon rooms, which seem very unique. But in opting for one in high summer, keep in mind that the lagoon pools are very warm, like bathwater. The main infinity pool is much more refreshing as there are measures in place to try to cool the water. Another tip: don't be put off by a Ramadan visit. The hotel and grounds are very peaceful during the month of Ramadan. Some of the restaurants don't operate/ or change their hours, but it's a very serene time to be both at the hotel and in Muscat. As for summertime, the heat is definitely stifling, but the weather doesn't feel too bad when you walk along the beautiful beach in the late afternoon. The sea is a great place for a dip, or of course, the pool too. My room was large and very comfortable. Great A/C, Wifi, mini-bar stocked with free soft drinks, wonderful little box of welcome chocolates. I had a great visit at Al Bustan, was sad to leave, and look forward to returning again some day.

8/10

Excellent

14 Jul 2016

ABDULAZIZ

WooooooW

It was amazing

Partner