Name: Grand Hyatt Muscat
Address: Shatti Al Qurm, Po Box 951, Muscat, 113, OM

10/10

Exceptional

21 May 2026

Jila

The staffs were very helpfu, the swiming poolis exceptioally ggod.

Partner

4/10

Poor

27 Apr 2026

ali

The pool was nice
The room smells of Damp

Self

8/10

Excellent

15 Feb 2026

Mary

Good food and friendly staff.

Partner

10/10

Exceptional

05 Feb 2026

Mrs Sumaira

Yes staff was helpful and kind and room was clean everyday love to stay again.

Leisure Family

10/10

Exceptional

26 Jan 2026

Pat

Great room, great staff

Partner

8/10

Excellent

29 Dec 2025

Larisa

The hotel is quiet old, great staff service and great food,

But the place needs a good renovation

Leisure Partner

10/10

Exceptional

16 Dec 2025

Sulina

The location and staff were amazing

Self

8/10

Excellent

13 Dec 2025

Eve Sandra

Good room, staff friendly and helpful. Beautiful hotel. Relaxed atmosphere.
Staff member addressed and corrected a mistake.

10/10

Exceptional

10 Dec 2025

Lina

Staff very nice - room and amenities very nice

Business

6/10

Pleasant

30 Nov 2025

Syed

Hotel itself was nice, had charm. Still undergoing some renovation work, but didn't really affect my stay. Hotel took £200 deposit for room expenses, whuch I spent very little of. Over 2 weeks since my visit and I am still waiting for it to be refunded to me, which I think is very unreasonable.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2025

susan

Gorgeous hotel. Great staff.

Leisure Partner

8/10

Excellent

09 Nov 2025

Cassandra

Beautiful room. Spacious and luxurious.

Only comment is that there was no power point where the coffee/tea making facilities were to plug the kettle in. Had to use the one near the desk.

Also would be helpful to have extra power points near the bed. Given most charging cables are now USB ports, I'm surprised given the recent refurbishment of the hotel that these weren't added.

Leisure Self

10/10

Exceptional

08 Nov 2025

Jeannine

When in Muscat, I always stay at Grand Hyatt. The food, the view, and most of all the staff create a warm and welcoming environment. Parth is the waiter in the lounge and is so kind, helpful, and provides excellent service. Abdullah was at breakfast and remembered our coffee choices daily. Beautiful country and beautiful people.

Business Friends

10/10

Exceptional

06 Nov 2025

Richard

Staff were fantastic, great pool and room

Business

10/10

Exceptional

02 Nov 2025

Shabaz

The hotel is beautiful and the word 'grand' sums it up. The newly refurbished swimming pool is excellent and the beach is lovely with a nice warm sea. We emailed the hotel before our stay to ask regarding gluten free options for breakfast. It was pleasing that April (assistant manager) remembered the email exchange and was looking out for us.

Leisure Family

10/10

Exceptional

22 Oct 2025

Almir

We arrived after a late night flight. The staff was very friendly professional and accommodating with our late arrival request. The hotel itself was in a quiet area, pool access and beach access with a walkable trail. The room was clean and cleaning staff always provided good service and requests.
The breakfast menu was great with healthy options. Shabnam was very accommodating with our breakfast request every day during our 6 night stay. Thank you for the help and being kind and professional. Overall our stay was amazing due to the staff and property.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Maziar

Great overall stay

Business

8/10

Excellent

05 Oct 2025

Svend

Authentic Arabian design and furnishing, lively bright rooms however as under construction limited access to beach and pool

8/10

Excellent

16 Jun 2025

PERRY

Great staff and very friendly service, good to see ongoing renovations to return the hotel to its former glory.

Business

2/10

Poor

31 May 2025

Abdelhamid

Old Hotle. They do remodel . Awning

6/10

Pleasant

30 Jan 2025

MADAN

Hotel is under renovations. Dusty and party inconvenient.

Self

10/10

Exceptional

09 Jan 2025

ammar

a

Business Family

4/10

Poor

05 Jan 2025

Mindaugas

Big disappointment and mismanagement

Well, during and after booking the hotel it wasn’t mentioned by any means that the hotel is going through reconstruction. The whole pool area appeared to be a construction zone fully closed. Reception moved to the 4th floor, most restaurants not working, access to the beach from the side door. During check-in they handed me a piece of paper with all these details, offering a transfer to another hotel away from the sea for the pool. Very inconvenient. They should have closed this place completely and open it after renovation is done. Total screw-up.

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Michael

The property and rooms are tired with a much needed renovation in progress. The pool and garden area is closed while undergoing the renovation, so expecting the place to be much better once this is completed. The rooms we were assigned could also use some renovation as there was cracked caulking around the tub and shower and green water staining on plumbing fixtures. Carpets could also stand to be replaced. Rooms were nice and comfortable, however.

The staff was extremely friendly and helpful especially the staff at the Mokha Cafe during the breakfast buffet. They went above and beyond to make our breakfast experience the shining star of our stay there. I want to especially single out our server Abdullah T. who greeted us every morning with a warm smile and friendly air. He remembered our coffee orders from the first day and provided them upon arrival. He was absolutely the best and helped make our visit to Oman one the most memorable and positive holidays I have had in a long while.

The Grand Hyatt's location to the beach walk is another reason to select this Hotel despite the ongoing renovation. I did not miss not having a pool as we spent a lot of time on the beach and swimming in the gulf. Easy walk to some very amazing eateries, especially Mado in the Waterfront Shopping plaza.

Leisure Family

10/10

Exceptional

10 Dec 2024

sameer

What a grand hotel! Amazing place . They are doing extensive renovations and no access to the beach front at all. This place must look amazing when pool is opened. Hope they keep the same elegant feel to it.

Leisure Family

4/10

Poor

25 Nov 2024

Ivan

Breakfast buffet is pretty nice and the spacious room, overall my stay wasn’t pleasant. 1.Hotel is old and people smoking and the smell went in to the room
2. Noisy, I don’t know why people here talk very loud
3.i guess I have amazing encounters with people in Dubai UAE. People around here as not as nice in UAE. I wish I stay in W Hotel instead in Grand Hyatt.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Andrew

Short stay in Muscat & Oman.

A short stay in Muscat. A short walk to the beach and easy access to all that Muscat & Oman offer from the old city, port, souk, museum’s, Mosques as well as the Wadis etc
Delightful helpful friendly staff

Partner

8/10

Excellent

09 Nov 2024

Mohamed Mohamed

Great staff. Undergoing renovations. Many things closed. The areas we were in are overdue for renovations. Can’t wait to see the end result. Staff was amazing.

Leisure Family

2/10

Poor

09 Nov 2024

Alexander

Construction site. Not a place to stay

Hotel is under complete renovation process.all major facilities destroyed. The room itself is perfect. But u only pay for the room. All the rest is not there anymore. Plus you get a complimentary construction site noise all day around. I immediately checked out but the property charged me 1 night🔥

Partner

10/10

Exceptional

05 Oct 2024

Jack

The staff were extremely friendly and helpful

Leisure Partner

6/10

Pleasant

18 Jun 2024

Verified traveler

Noisy building works going on at night time

There were building works going on and was woken at 3am to the sound of workmen using power tools . I only found out there were building works when I checked in.

Business

10/10

Exceptional

16 Apr 2024

Shauntel

My family and I recently stayed at the Grand Hyatt Muscat and it was a great experience! It was our first family trip after having our baby and the staff was AMAZING! Everyone was so kind and accommodating. The hotel is very charming and welcoming. You can tell that it is a bit older but not in a negative way. All facilities were clean and easy to use. I would definitely recommend this hotel to my friends and family!

Leisure Family_with_children

10/10

Exceptional

15 Apr 2024

Madiha

I like every thing

Business_and_leisure

10/10

Exceptional

15 Apr 2024

Piotr

Some may complain that the property is dated but I love the vintage vibe. B'fast is nice and plentiful and the staff is very friendly and helpful. I find the toiletries rather low quality for 5* hotel and still in little containers. Thanks for having us.

Leisure Partner

6/10

Pleasant

01 Apr 2024

sabrina

This is listed as a 5 Star hotel but to be honest, maybe it was ten to fifteen years ago. The hotel is very dated and it's not exactly 'beach-fronted' as advertised! The beach is public, not looked after, and completely separate from the hotel. I arrived off an overnight flight and the first thing the reception staff asked me was if I was a Hyatt member. I told him no, he asked did I want to sign up…no, what I want is my bed and something to eat. He told me that my booking didn’t include breakfast which it did! when I told him this he said he couldn’t see it on the system and that I would have to pay. I was also told that the breakfast didn’t start until the following day even though I arrived at the hotel at 8am!
They made no effort to use discretion or be flexible to a new guest, considering I’d just come off an overnight flight and the hotel was dead!

The room was clean and fine – no issues there. One thing I would say however, is that they have only one plug socket (for international plugs) which is all the way on the other side of the room. So you cannot plug any devices in, such as your phone or laptop, by the bedside.
The concierge tried their best but were not very knowledgeable regarding tours and trips. I ended up finding a tour agent in a coffee shop!

The breakfast setting was outside with no view of anything as there was tarpaulin everywhere and the dining area was dated. The food very average.

I was overall a bit disappointed with this hotel but t

Leisure Self

10/10

Exceptional

31 Mar 2024

Leal

A little tired but great staff.

Business Self

10/10

Exceptional

14 Mar 2024

Maria

Great time with my child at this hotel!

Beautiful hotel in a great location with very friendly staff. Great pool and beach access which is great when traveling with a kid. I recommend it.

Friends_and_family Family

8/10

Excellent

25 Feb 2024

Pascal El

Excellent service and very friendly and helpful staff.

Leisure Partner

10/10

Exceptional

11 Feb 2024

Shuaib

The hotel is located at a beach front. Easy acces to beach and 5 minutes walk to a small mall called Water Front. Grand Hyatt staff is professional and polite at all times. Rooms are clean and well maintained but the mattress and pillows are too soft. Need to change that. Other than that it was a fantastic family holiday!

Friends_and_family Family

10/10

Exceptional

18 Jan 2024

Alia

This hotel was recommended to us by someone who has visited numerous times and really enjoyed their stays, so we booked here specially. It was an absolutely beautiful property, very conveniently located, had friendly staff (especially Mahmoud), was clean, accommodating, and safe/peaceful. We cannot wait to come again and would definitely recommend this hotel to others. We also really appreciated the traditional art work, antique doors/windows, and vibrant cultural influences all around the building. Staying here made our stay in Muscat that much more enjoyable. Thank you to all there.

Leisure

8/10

Excellent

06 Jan 2024

Fred

Having connecting doors in the room was problematic since the was a screaming baby next door that woke us up during the night.

Leisure Partner

2/10

Poor

18 Dec 2023

dawid

very disappointed experience

a few days before arriving at the hotel I had a stroke and was in hospital I informed the hotel about my medical condition but it turned out that the hotel staff had no conscience and no respect for their guests, I was denied the possibility of a refund and was not even allowed to change the booking date,thank you very much Khalifa from the front desk :(

Self

8/10

Excellent

26 Oct 2023

Paul

\"Grand\" indeed! But a bit isolated without a car

\"Grand\" indeed! Gorgeous marble and stone everywhere.
Renovation work off to the side of the main reception desk should be over soon. The rest of the hotel was fine.

My room was comfy, and the central pool area between wings of the hotel is sheltered and relaxing. (Try to get a room overlooking the CENTRAL garden, if possible. Mine looked at a dusty backside tennis court and utility area. There was sea beyond that, however.)

As an alternative to the pricey breakfast buffet, the nearby French Bakery is one of the few off-site food venues. It has a variety of food besides coffee and pastries and is open till late.

If one has a car, it's a fine location (Shati Al-Qurum). If one doesn't, getting around is all by taxi, and there are few services or dining options within easy walking distance in this diplomatic quarter.

A relaxing, full-service get-away if a family just wants a self-contained vacation resort and is happy to pay more for in-hotel meals.

Self

10/10

Exceptional

24 Jul 2023

Cindy

The hotel is a great place to rest, relax and enjoy the sunshine. The food is great and the staff very helpful, including helping organise day trips. The rooms are huge and comfortable. Its also right on the beach which is nice to get away from the hotel. Otherwise there isn't much around, you need to get taxis if you want to go anywhere.

Leisure Self

10/10

Exceptional

28 May 2023

Philip

Enjoyable business trip

Really helpful staff and an enjoyable business related stay.

Business

10/10

Exceptional

27 May 2023

Vilmadinah

I liked the ready available and amenities the restaurants especially the art gallery the air condition facility was very convenient I enjoyed myself everyone was very polite and treated me like a queen

8/10

Excellent

21 May 2023

Daniel

The Grand Hyatt is a great place to stay in Muscat. While it is a distance from major roads, it is on the beach and has a nice pool. The staff, from Rakeesh running the breakfast buffet to the GM are committed to doing a great job for their guests. I'd stay here again.

Leisure Self

6/10

Pleasant

25 Apr 2023

Heather

A grand old Lady who is very run down in areas

The Grand Hyatt Muscat has the bones of a grand old Omani Treasure. The architecture and ambiance of the reception and atrium area are stunning and convey a rich charm. The rooms are very comfortable, however the hotel has become very run down in areas. Our toilet did not flush... so we had to use the public toilets in the atrium. The pool and outdoor area was in a terrible state. There were many mosaic tiles missing from the bottom of the pool creating a real hazard for toes. The tiles and finishing around the edges were all cracked and peeling and coming away. Fascia boards at the pool bar were all coming away and were in terrible disrepair and the pool bar was looking very tired like you would see in an abandoned hotel. It was quite a shambles. Certainly not something that I would expect from such a great brand as Hyatt. Suggest the Hyatt executive get down and take a look and allocate some budget to a smarten up. Aside from that, the reception and concierge service was great - very friendly and welcoming.

Partner

8/10

Excellent

02 Apr 2023

Kelly

Nice hotel

Hotel was beautiful and the staff were extremely friendly. Shame the pool bar and restaurants were closed, but understand it was due to Ramadan. Breakfast was ok, could do with a little more selection as was more or less same everyday. Could also do with coving up the food. A lot of old people were coughing over it.

Partner

10/10

Exceptional

12 Feb 2023

domenica

It was very clean, this place is beautiful,

8/10

Excellent

04 Feb 2023

Salil

Very nice and clean property with very friendly staff.

Leisure Self

10/10

Exceptional

25 Jan 2023

Abbas

We used sidesea ,it was fantastic.

Leisure Family

10/10

Exceptional

18 Jan 2023

Anthony Christopher

Property was very imposing and grand - staff very helpful.
Not much to do around the property

Leisure Partner

10/10

Exceptional

03 Jan 2023

Ceri

Amazing hotel

I never leave reviews but this was the best hotel I have ever stayed in and I feel like we have stayed in some lovely places. The downside is everything is at least double the price of outside hotel prices but if you can get out to buy amenities or your little extras (ours was a Diet Coke!) then it’s no issue. Lots of water was provided, breakfast kept us going until dinner and was amazing! Pool beautiful. Staff were so lovely and helpful. Gym excellent and great facilities if you need to shower before a late flight. Clean, tidy. Just wonderful

Partner

10/10

Exceptional

07 Dec 2022

Larry

Roy knows best

Roy and the cook staff at the outside cafe always made sure we were taken care. Roy made excellent meal suggestions.

Business

10/10

Exceptional

30 Sep 2022

MaryKristen

Home away from home, but fancier!

Leisure Self

10/10

Exceptional

11 Sep 2022

Verified traveler

Omani luxury at its finest

The grand hyatt Muscat is a very famous hotel with a superb reputation. The pool is amazing and the interior design is very luxurious and regal. The staff are super friendly too! The only thing I would suggest as an improvement is to have electricity sockets by the bedside rather than on the other side of the room from the bed.

Business

10/10

Exceptional

11 Sep 2022

MaryKristen

Tired and weary traveler arriving at 3 am welcomed by super staff and service. Upgraded room, quiet, great linens and location at the beachfront

Leisure Self

10/10

Exceptional

25 Jun 2022

Robin

Good staff

Leisure Partner

4/10

Poor

07 May 2022

Verified traveler

Not worth the price and time

The team who took care of my car parking was very good, the provided parking next to a power plug. The good points ends there. The hotel is clearly understaffed, the towels are changed every 4 days(!!) - covid excuse but charging same price. For several times I called Reception or room service and nobody picks the phone. I asked for towels and water, nobody showed up and I was ashamed to put my family on this hotel.
Finally, the food prices are ridiculously high. A soft drink in this hotel is 50% higher than similar hotels in UAE, which generally has high prices. The breakfast was subpar for the price. There was a single Waiter in the pool area, he was working very hard.
Finally, in this hotel there are no lifeguards for kids, which for me was the nail in the coffin. I was so dissatisfied with my money badly spent on this place that I was wondering why I took my family out of our home for this.

Friends_and_family Family

10/10

Exceptional

09 Feb 2022

Patrick

The outdoor pool area was beautiful. Workout facilities were extensive. Restaurants had good food and variety. The staff was friendly and helpful. The location was convenient to the airport, Old Muscat, the Grand Mosque, the Royal Opera and other likely destinations. The area felt very safe. An excellent Persian restaurant, Fedowski’s is right across the street.

Leisure Self

6/10

Pleasant

19 Dec 2021

Verified traveler

Downhill hotel

This place has gone down hill fast, from the swimming pool to the brunch. There are MUCH better values in Muscat and overall service didn't save the place either. No housekeeping after 2 nights, was told pool bar was open and it wasn't (in fact algae under the pool bar areas) and staff are basically the level of a 2 star hotel. Never staying here again with so many better options nearby

Partner

10/10

Exceptional

11 Dec 2021

Waleed

Every thing in this hotel is fantastic all the stuff is friendly every thing clean, my suggestion, it better to make discounts for the people sitting more than 10 day or to the people want to extant the sitting in this hotel

Friends_and_family Friends

8/10

Excellent

18 Nov 2021

Noreen

You can tell the hotel was once something very special, but it is in need of a renovation if I must pick a negative.
Our room was very spacious but very dimly lit and the worst thing was the damp like smell in the room. I had to make sure to use extra perfume because I'm sure the smell got stuck in my clothes.
I don't mean to sound picky, but bathroom could most definitely have been cleaned better.
We did however have a good iron for hotel room standards.
The breakfast was ok.
The pool area was pleasing.
My only real \"complaints\" here are regarding the condition of the hotel, but i must say that the staff were really wonderful!!
Overall, i definitely wouldn't say this is a 5star hotel, but it was hardly a terrible stay either, just not 5 star.
Location and beach were great!!

Leisure Friends

8/10

Excellent

30 Oct 2021

Verified traveler

Great Location, and close to what ever you need and right on the beach, but the hotel needs badly a full redecoration

Business Self

2/10

Poor

30 Sep 2021

Maxim

Old and aged property. Was good a long time ago but has not been kept up

Business_and_leisure Self

2/10

Poor

17 Apr 2021

YEVHEN

the worst experience i have ever had

it was my worst experience that i have ever had for staying in 5 stars hotel.i stayed in this hotel for 2 weeks. first of all they forced me to take quarantine package invoice price was more than what they told me in check in time.
every time that we asked to bring us something they bring everything except what i asked. home service did not changed the towels every day after our quarantine finished. each time we should ask to change slippers or towels. tea bags and coffee did not charged till we asked. there wasn't any spoon glass or knife at room!!!
they have buffet breakfast only on Friday and Saturday and other days you should order breakfast from their MENU! and it took too much time that order get ready.
Their front desk didn't know that their club is open or not. they told me it's closed but it was open! and so many other small things that make me really nervous and sad.
the only point of this hotel is their beautiful building and garden

Partner

8/10

Excellent

10 Apr 2021

Verified traveler

Noisy neighbours spoil stay

Really nice place. Good facilities. Lovely room. Excellent bathroom. Nice atmosphere. Good breakfast with a wide choice on offer

Unfortunately spoiled a little by very loud neighbours, who could easily be heard next door. So not as as refreshing a night's sleep as I would have liked.

Friends_and_family Friends

2/10

Poor

14 Mar 2021

Verified traveler

Food was absolutely pathetic on Full Board. But the packing in a paper bag was so damn abusive instead of hot trolley that other hotels in Muscat like Ramada Encore are offering during Covid-19 that I would never come back to this hotel. Staff at reception was very impolite to requests. Terrible mannerism. They all need training course on how to treat guests. Cheaper staff at 5* hotel is obviously the reason. You give bananas you get .......

Business Self

8/10

Excellent

30 Oct 2020

Dilip Kumar

A comfortable stay.

A comfortable stay amidst the COVID related controls which showed limitations in services offered in various areas.

Partner

2/10

Poor

14 Sep 2020

Reham

Rooms are very dirty and very outdated and we found lizards few of them all over our rooms. Very disappointed as were traveling for vacations with kids to have all this issues that was bad. But the hotel very old fashioned style very old furniture needs a big renovation for the whole place. Not recommended.

Friends_and_family Family

8/10

Excellent

24 Aug 2020

Marcin

Quick break from home environment ; amazing stay a

Hotel stay was on discount which was good value for money ; reception lady was helpful and professional ; totally staff at this hotel is multicultural and reflects wonderful hospitality; breakfast at restaurant was very good ; staff there know their job and following amazing job for hygienity ; for serving good food ; housekeeping is responsible and doing great job ; maybe only will worth to invest better ice machine ; not forget people at swimming pool taking care of hygienity and doing great job as well ; room is old style classic but comfortable bed ; tv is good ; worth to invest on electrical sockets or mobile charging units which is a bit old and far from bed ;

Partner

4/10

Poor

13 Mar 2020

B

The lobby is fabulous
Just stunning with old world artifacts malachite and marble everywhere he table in the room is made of precious malachite
But it em’s there
The rooms are old fashion
Dark and dank
Bathroom only has a bidet not including the usual toilet skitter. Tv difficult to manipulate
Small tv and old fashion furniture needs changing
Staff is excellent
No outside taxis allowed to pick up people
Only blue and white hotel taxis; hurt your budget
Famous hotel centrally located in muscat

Leisure Self

10/10

Exceptional

08 Mar 2020

Verified traveler

Quite

Friends_and_family Friends

10/10

Exceptional

18 Feb 2020

Daryl

5 star stay

Great check in and super service. Perfect location and all of the staff fantastic. 5 star

Friends_and_family Family

8/10

Excellent

16 Jan 2020

Guy

Our room (#559) was well-appointed and large. Unfortunately, there was a pervasive smell of mold that made our stay there quite unpleasant, so we had to open the windows in an attempt to alleviate the effects, to moderate success. It was a shame as the rest of the property was beautiful and the staff excellent.

Leisure Partner

10/10

Exceptional

09 Jan 2020

giuseppe

a great stay in Muscat

we came three times during last 2017-19. The hotel is beautiful, pleasant, well kept, staff very kind and helpful. We give maximum rate

Partner

4/10

Poor

08 Jan 2020

Karen

A very arty hotel

This hotel is in a desperate need of a full refurbishment he swimming pool has huge cracks in the walls and the swim up bar has peeling paint and cracks everywhere
The staff are not trained very well so asking for anything is a very difficult task ! The bedrooms are comfortable and clean but the water in the bathroom is Luke warm and has no pressure in the shower would not recommend this hotel I am afteaid

Business

10/10

Exceptional

12 Dec 2019

Gerard

Great stay amazing food very nice sea view clean and quite place

Business Self

6/10

Pleasant

03 Dec 2019

Verified traveler

overpriced

.

Mattress was old and shaped, room was dark, the Check-In guy acted as we were doing him a favour.

Expensive breakfast, just walk 5 min, reach the french bakery and you will have full brekkie paying 1/3 of GH chargers.

Overpriced for what they offered. Pay a bit more and stay at the brand new W.

Business

10/10

Exceptional

16 Nov 2019

Jasem

فندق ممتاز جدا و هذي ثاني زياره للفندق

Friends_and_family Friends

10/10

Exceptional

11 Nov 2019

James

Overall stay was comfortable and peaceful.

Self

10/10

Exceptional

15 Aug 2019

Verified traveler

i request a night for couples they gave me a perfect room with roses

Partner

10/10

Exceptional

17 Jun 2019

Verified traveler

Great hotel with very helpful friendly staff. a little unconventional the hotel layout and maybe needs a little face lift but otherwise highly recommended.

8/10

Excellent

15 Jun 2019

Katrina

location is perfect. you can enjoy swimming in the beach or chill or at the pool side. rooms are sparkly clean, staffs are friendly and very accommodating. nice place to stay with either family or friends.

Friends

8/10

Excellent

10 Jun 2019

Justin

Still grand after all these years!

Excellent: Service, food, pool, grounds
Very good: bed (soft for my taste but will suit most people well), common area carpets are worn which detracts from the overall impression.
Good: beach does not have loungers or umbrellas
Not good: very few electrical outlets and no USB ports

Overall, my three night stay was excellent. The hotel is a lot like a resort property which is nice. I would recommend it to others happily. The hotel is over 40 years of age, which means it has a lot of character. I personally found it quite charming.

2/10

Poor

03 Jun 2019

hasanga

Worst hotel ever

Horrible experience

Family

10/10

Exceptional

26 May 2019

Verified traveler

Nice hotel. The rooms were spacious and clean. I would definitely come again

Business Family

10/10

Exceptional

26 Apr 2019

David

Great beach hotel option.

Great hotel on the beach with plenty of short walk options.

10/10

Exceptional

14 Apr 2019

Verified traveler

The property is excellent. And the management of superb. I highly recommend it

Business

10/10

Exceptional

09 Apr 2019

Verified traveler

We had a huge room that seemed to be newly renovated and the staff were more than helpful. We really enjoyed it.

Leisure Friends

10/10

Exceptional

09 Apr 2019

Onut

Excellent staff, excellent food, especially the breakfast (included)

Leisure Family

10/10

Exceptional

18 Mar 2019

Veronica

Excellent location by the sea and corniche. Beautiful architecture, furnishings, landscaping, and outdoor pool and jacuzzi. Fantastic breakfast buffet with sweet and savory items and different hot plates each morning. Clean spacious rooms. I would stay here again.

Business_and_leisure Self

6/10

Pleasant

26 Feb 2019

Verified traveler

The property overcharged us for a breakfast we did not have claiming that expedia got the money and cannot be refunded. The rates are over charged compared to better places in muscat of the same class.

Leisure Family

10/10

Exceptional

25 Feb 2019

King

Everything was conviently available for us. The staff was very helpful and professional.

Leisure Partner

10/10

Exceptional

10 Feb 2019

Verified traveler

Great location, very relaxing, lovely gym and nice warm pool

Leisure Partner

8/10

Excellent

02 Jan 2019

Caroline

Excellent hotel and very comfortable

Hotel staff were extremely helpful and friendly. The rooms were very comfortable but a bit tired. Good and beverages were excellent. Avoid the hair salon which is very expensive and not up to 5* standards. The pool area is lovely - only a limited number of beds in direct sun so if you like to be by the pool and in the shade it is perfect. Overall, an excellent stay.

Friends

4/10

Poor

06 Nov 2018

Nicolas

well located - way too much security and screening. It was crazy, not even taxis could access to it.

Staff is nice, but time of reaction are not the best. Pool was crowded and bar is really expensive (45 USD for two cocktails).

8/10

Excellent

02 Nov 2018

Jane

Excellent hotel and would highly recommend. Only criticism was the air conditioner. Was extremely cold in all the restaurants. Luckily we could eat outdoors.

6/10

Pleasant

31 Oct 2018

Essam

i didn't like the first impression I have met,
I was ignored when I have arrived and after I checked in ,I am the one who has lift my bag from the car with no help .
I already explained this to their reception manager Abeer and have asked them that I would like to call the hotel G. Manager to explain the way I have been treated ,they promised and agreed that he will call me next day between 8 -10 am .till today no one called.