IntercityHotel Muscat

Oman , Muscat
Muscat, Al Thaqafa St. Ministries area Al Khuwair
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50 reviews shown

6/10

Pleasant

05 Mar 2026

Alia

I paid for a business club room as I wanted the space as we were travelling a while and had big suitcases - turns out the business rooms are the same as a standard room, despite it saying could sleep 3, there is no way it could sleep 3, but with a business room you're on the 6th floor. It's not like there's skyrise buildings you need better views from or of. The reception staff were not pleasant about the concern of a lack of space and told me it doesn't matter what it says on Expedia, this is what they have.
The cleaning was fine, the breakfast was varied.

Friends

10/10

Exceptional

24 Feb 2026

Alex

Everything was great

Self

8/10

Excellent

15 Feb 2026

Mark

Nice room, good staff, breakfast excellent.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Lalit

Very clean hotel from the lobby to the hallways to the pool

Business Partner

8/10

Excellent

17 Nov 2025

Andrew

Great location and service

Business Self

10/10

Exceptional

10 Nov 2025

Choman

It was located in a great location near everything that I wanted to get in that city. Very clean and really quiet.

Business Self

10/10

Exceptional

06 Nov 2025

Mustafa

The hotel was outstanding in every aspect.
Staffs were very professional, friendly and helpful. Breakfast was very reasonable regarding the cost and excellent in quality, quantity and variety. Definitely this hotel group has given us a reminder for booking with them in the future again in this location or other places in the world.

Leisure

10/10

Exceptional

15 Oct 2025

Syed

Clean spacious room. Accommodated requests easily. Located near food shops.

Leisure Partner

8/10

Excellent

24 Sep 2025

Faisal

Clean and calm

Leisure Family

10/10

Exceptional

15 May 2025

Takuya

Very convenient for our business visit to Mascut.

Business Self

10/10

Exceptional

16 Mar 2025

Reza

The staff here are exceptionally friendly and kind. A special mention goes to Mr. Qais at the front desk, whose helpfulness and positivity truly stood out. He made my stay an unforgettable experience, and because of his outstanding service, I’ll definitely return to this hotel and recommend it wholeheartedly to my colleagues.
Regards,
Reza

Business_and_leisure Self

10/10

Exceptional

21 Feb 2025

Jose

The amenities at Intercity are extraordinary, especially the gym and pool. The rooms are impeccable. I thank Mr. Salah for his assistance and appreciate his professionalism.

Leisure

8/10

Excellent

17 Jan 2025

Thomas

I like the hotel itself. It is clean, safe and the staff is very friendly.
The only point is its remoteness; there is really nothing to do there except all ministries. If you are on business here; perfectly located.
Use a taxi app since the hotel has its own expensive service.

Leisure Partner

6/10

Pleasant

06 Dec 2024

Natalie

The hotel is new, but overall it is very loud and very busy. It's also not very convenient if you want restaurants or shops in walking distance -- on the map, it looks like there are more options than there really are. In hotel dining options are also not great.

Business Self

10/10

Exceptional

14 Nov 2024

Ashraf

Excellent

Business Partner

10/10

Exceptional

22 Sep 2024

Tracy

I loved my trip to Muscat and felt very safe here especially as a lone female traveler. The staff were kind and helpful.

The only problem I had was my airport pick up. My flight was delayed by an hour and the taxi didn’t wait for me. The contact numbers I was given in the pickup booking confirmation message were incorrect. They were ex employees of the hotel who couldn’t help. Once I contacted the hotel they were able to send another vehicle, but this was stressful on arrival, after a long journey.

Leisure

10/10

Exceptional

12 Sep 2024

Mazen

New

Business Self

10/10

Exceptional

12 Sep 2024

Adam

ALWAYS ABSOLUTELY FANTASTIC!

This was my third stay at this hotel. It is absolutely spectacular. The service is absolutely fantastic. Rooms are spotlessly clean and very modern. There is a supermarket very closeby which is handy. Dining options are a short walk away. The in-house restaurant is fantastic but quite expensive. Beds are a little bit too firm for my liking. The pool is always incredibly warm with a fantastic view but it is ridiculously shallow. The hotel is centrally located and a short taxi ride to many of the tourist hotspots. I do like this hotel and I will stay here again. It comes highly recommended.

Self

10/10

Exceptional

01 Aug 2024

Wallace Earl

Thank you.

10/10

Exceptional

24 Jul 2024

Duncan

Great place to stay

Business Self

8/10

Excellent

20 Jul 2024

Verified traveler

Need to to better at covering basics

The bedsheet, towels, etc. had some small stains. Nothing too egregious, but this is basic stuff that any hotel should be on top off. Surprsing since it’s a new property. I thought housekeeping would change the sheets for the next day but they did not. Other than that, good location.

10/10

Exceptional

12 Jun 2024

Adam

ABSOLUTELY PERFECT....AGAIN!

I stayed at this hotel less than six months ago and liked it so much, I did not hesitate to rebook. It is in a good location and only a cheap taxi ride to some of the enormous shopping centres and tourist attractions. There is a small shopping centre attached to the hotel with a very small supermarket. Rooms are spotlessly clean and nicely appointed. Service is absolutely impeccable and the in-house dining is excellent although perhaps a little on the expensive side. I would not hesitate to recommend this hotel.

Self

10/10

Exceptional

09 Jun 2024

Matthew

Nice room, pool a little small but great value.

Business Self

10/10

Exceptional

26 May 2024

rola

Great place

Good location to Ministries and markets....friendly staff..very clean...

Business

10/10

Exceptional

12 May 2024

Joachim

Convenient location, close to airport and close to some restaurants. New property with nice pool area and great gym

Leisure Friends

10/10

Exceptional

08 Apr 2024

rola

Nice hotel

Clean and new hotel…close to several government places…good service

Business

10/10

Exceptional

02 Mar 2024

Gilbert

Friendly and helpful staff, very clean and comfortable hotel,a short walk to catch the A1 airport bus or the bus into Ruwi/ Mutrah. Difficult to walk to the beach though it is very close by. Hotel has two bikes for rent. I recommend this hotel.

Self

10/10

Exceptional

06 Feb 2024

Andrew

Great location, in the centre of Muscat, easy to drive to lots of tourist destinations

Great location for the price

Breakfast and staff were awesome

Leisure Partner

10/10

Exceptional

07 Jan 2024

Eva

For the most part this hotel was top notch. The things I did not like were how expensive the food was in the hotel. Coffee and a donut for 10 rial. The second thing I was not impressed with was the internet. Could not run simple tik tok or instagram videos, could not run Netflix on the Tv. I am travelling with a teenager and would expect much better internet for the price of the hotel.

Leisure Family

10/10

Exceptional

02 Jan 2024

Hetukumar

The hotel is in a great location. Very safe and quiet. The staff at the hotel is very helpful. Salah at the front desk went above and beyond to make my checkin and checkout experience smooth. The restaurant in the hotel is great with a lot of options. Hesham and Kalnai from the staff are very attentive and make sure you are fed well. Overall great stay. Highly recommend the property for a stay.

Leisure Self

10/10

Exceptional

17 Dec 2023

Adam

ABSOLUTELY PHENOMENAL - JUST DO IT!

This hotel was absolutely phenomenal! It is in a great location close to many coffee shops and a couple of supermarkets. Short stroll to the beach. The hotel and rooms are spotlessly clean. The feature wall in the rooms is a map of the local area - so intelligent! Breakfast and the dinner buffet were absolutely massive - so much to choose from. The pool is heated to 32-35C all year round. Fabulous views from the hotel of the coastline or the mountains surrounding this amazing and fascinating city! The staff were absolutely beautiful - the service was truly 5-star and they were so welcoming and accommodating of every request. This hotel is by far one of the best I have stayed in and comes HIGHLY RECOMMENDED without hesitation. Thank you for a wonderful stay!

Self

2/10

Poor

02 Dec 2023

Mohamed

Noisy

I came from long flight and at 2 am the housekeeping was cleaning the corridor and it was noisy, i went to talk to them to stop cleaning and letting me sleep but they was still cleaning until 3 am !!

I don’t know how they want the guests sleep and had a good stay.

Self

10/10

Exceptional

23 Nov 2023

Rita

Had a great stay. The breakfast is fabulous and staffvery welcoming

Leisure Partner

10/10

Exceptional

22 Nov 2023

Property is very nice. The rooms are nice but cold (AC was set to 18.5). Excercise room and pool are excellent. Staff are extremely pleasant and helpful. The attached mall was disappointing, no nearby food shopping or restaraunts. It is walkable (1/2 mile) to other side of highway and more shopping. Hotel resteraunt is good by way too expensive.

Business Partner

4/10

Poor

23 Oct 2023

Jose

The rooms are impeccable.

Leisure

10/10

Exceptional

01 Oct 2023

Jose

The property displays an impressive layout, with diverse amenities and cleanliness.

Leisure Friends

8/10

Excellent

26 Aug 2023

Khalid

Good hotel

The hotel is good overall, yet there was alot of noise in the room because of the fans working outside the room. The was trash bags left in the corridor by other from the time we checked in till ww checked out the other day

Friends_and_family Family

8/10

Excellent

27 May 2023

Michael

In the Embassy Row

This is just like an Ibis. Nice and clean with good service and very European inexpensive business style. It has a pool and spa. Restaurant is okay but pricey and there are no restaurants in the neighborhood. It feels like an island there as you are not allowed to order a taxi on an app. They have their own taxis. But, it’s a nice place if you don’t need any services near you within walking distance.

Self

8/10

Excellent

30 Apr 2023

Sarah

Clean but small rooms.
Very near to a beautiful beach.
Very friendly staff.
There was not private guest area for hang out inside the building.

Family

8/10

Excellent

27 Apr 2023

Verified traveler

The standarn room is only 26sqm. Too tiny. Apart from that its a nice place

Friends_and_family Family

8/10

Excellent

15 Mar 2023

Zaher

A nice stay

Thank you
It was a nice stay

Self

10/10

Exceptional

15 Feb 2026

SITKI

Room maintenance crews were outstanding.

Partner

6/10

Pleasant

26 Nov 2025

Pascal

- Zimmer war sauber aber sehr ringhörig
- Empfang eher verhalten

8/10

Excellent

22 Nov 2025

Sami

Monipuolinen aamiainen

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Alessandro

La posizione della struttura è ottimale sia per l’aeroporto sia per i principali luoghi da visitare in città. Ha un parcheggio sotterraneo molto comodo. La struttura è accogliente ed il personale molto disponibile.

Leisure Partner

10/10

Exceptional

13 Mar 2025

Viktoria

Happy that we booked this hotel not only for the first night arriving in Muscat also at the end of our trip for 5 days. Always will be happy to come back. Thank you for your warm welcome!

Leisure Partner

8/10

Excellent

05 Mar 2025

MASSIMO

It i ok

8/10

Excellent

27 Nov 2024

Mohamed

Très bel hôtel, petit dej au top. Plage à 5mn. Très propre, excellent sejour.

Leisure Self