Name: W Muscat
Address: Al Kharjiya Street,Shatti Al Qurum, PO BOX 248, PC, Muscat, 00000, OM

W Muscat

Muscat · Oman

Al Kharjiya Street,Shatti Al Qurum, PO BOX 248, PCView location

100 reviews shown

10/10

Exceptional

26 Jun 2026

Jun

Good location nice facilities and professional staffs. Will come back again

Self

6/10

Pleasant

23 May 2026

Emad

This is not my first stay at W Muscat, and my previous experiences have generally been very positive. However, during this visit, the room service response time was noticeably slow, and in some instances, calls were not answered at all.

The staff are usually exceptionally friendly, welcoming, and warm, which has always been one of the hotel’s strongest qualities. Unfortunately, this visit felt noticeably different in that regard.

That said, the quality of the food remained very good, and the overall experience was still enjoyable.

Partner

10/10

Exceptional

10 May 2026

James

excellent hotel, services and staff - start to finish, well deserving of their exceptional rating status.

Self

10/10

Exceptional

24 Apr 2026

David Andrew

Big rooms

Partner

8/10

Excellent

14 Apr 2026

Saira

Great breakfast options. Staff made tremendous effort with my daughter for her 30th birthday, providing cakes for her and wishing her happy birthday. Room was clean and spacious. Pool was great size so plenty of space and poolside dining was useful.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Gagik

Exceptional, nice design, nice service, very comfortable, modern.

Self

10/10

Exceptional

12 Apr 2026

Benjamin Morris

Great

10/10

Exceptional

22 Mar 2026

Casper

Excellent location, great pool and always-friendly W staff and quality 🙏

Friends_and_family Family

4/10

Poor

19 Mar 2026

christopher

We experienced 3 issues while at the hotel and as we left we were informed that the manager would be in contact with us the following day. A week later no contact made.We had also booked another stay at the end of the month and although we have messaged the hotel via the hotel.com link last Sunday and yesterday we have not had a reply.

Partner

6/10

Pleasant

15 Mar 2026

christopher

There was a water leak in the middle of the night, and maintenace came to fix it in the morning delaying our day as we could not shower etc. The response from the reception when we told them was sorry but in a way that felt it was normal and we should accept it. Then our sun tan lotions were taken from the sun lounger when we left for a few minutes and the straw that broke the camels back was unprofessional approach at breakfast.Sufice to say we complained and were told the manager would contact us today, guess what still no contact. Based on their approach to customer service I wouldnt stay there again.

Partner

10/10

Exceptional

04 Mar 2026

Alison

Everything about W Muscat was excellent - the room, staff throughout the hotel, breakfasts, facilities was all amazing.
We would come back in a heartbeat.

Partner

10/10

Exceptional

20 Jan 2026

Christopher John

An incredible stay at this luxurious 5* hotel. The property, amenities, room, food and service were all of the highest standard. The icing on the cake was the location, with direct access and views of the ocean front! Exactly what I needed for a restorative winter sun break.

Leisure Self

10/10

Exceptional

12 Jan 2026

veronica

Amazing!

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Asma

Lively room and a good breakfast. The service was excellent.

Self

10/10

Exceptional

07 Jan 2026

Angela

The staff are amazing, so friendly!

Leisure Partner

10/10

Exceptional

26 Dec 2025

nassar

Great resort and view are amazing

Friends_and_family Family

2/10

Poor

20 Dec 2025

susan

Room was musty. Had to move and new room smelled too.

Double billed on departure

Took forever for hotel to answer phone

Beach in front does not reflect hotel marketing photos

Ba Ban very overrated

2/10

Poor

13 Dec 2025

narinder singh

Not the best attitude by the management

Leisure

10/10

Exceptional

07 Dec 2025

Abdullah

Rooms were spacious and housekeeping team were really good!! Pool was amazing and the breakfast there was very good with a large variety of food. Close to popular attractions. Highly recommend.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

deirdre

Great hotel, lovely pool, access to beach, staff were excellent - everything about this hotel was fabulous

Partner

2/10

Poor

26 Nov 2025

Tom

While the hotel itself is stunning don’t let the flashy facade fool you. A 5* hotel with a 3* service.

This is a party hotel! Each area of the hotel has no idea who their target audience is!

POOL
Looks fantastic, unfortunately it’s cold. Whoever thought polished tiles next to a pool was a good idea, has clearly never walked here with wet feet. Absolutely lethal! However the painful rubber mats at the water edge are just the perfect “temporary” fix.

ROOM
Looks fantastic, bed is superb…. Once again polished marble floors in the bathroom and shower that would give an ice rink a run for its money.

FOOD
The food itself is excellent a compliment to each and every chef. However if you choose half board you’ll get access to a reduced menu (extremely reduced). The restaurants impose a “smart casual” rule. Open toed sandals not allowed UNLESS……. you’re wearing a Candora, or you push past the receptionist. However it’s okay to go in your gym clothes and shorts. One rule for one and one for another. Slow food service in all restaurants the top winner was 2 hours for a full service.

Harvester (breakfast and lunch) - good buffet breakfast - plenty of options all round excellent

Char (lunch and dinner) - extremely limited menu on half board - small portions - no vegetarian option available on the day we went. (They only have one option “roast butternut squash”) a substitute was offered off the full menu (one option only, mushroom gnocchi)

Buddha bar (lunch

10/10

Exceptional

24 Nov 2025

Maria

Great staff who made us feel at home and accommodated us and looked after us like family

10/10

Exceptional

20 Nov 2025

Mediya

Excellent service, the staff were friendly, welcoming and helpful.

Leisure Family

10/10

Exceptional

15 Nov 2025

Emad

I had an exceptional stay at the W Muscat. The staff were outstanding—warm, attentive, and consistently going above and beyond to make the experience memorable. The service throughout the hotel was excellent, and every interaction felt genuinely thoughtful.

The rooms were spotless, modern, and very well maintained, offering both comfort and style. The food across the hotel was consistently impressive, with great variety and high quality.

One of the highlights is the location: a beautiful, clean, and very walkable area surrounded by cultural spots and places to explore. Whether you’re interested in food, arts, or a relaxing walk by the coast, everything is easily within reach.

Highly recommended for anyone visiting Muscat.

Partner

4/10

Poor

11 Nov 2025

Bridgette

This hotel has 5*luxury but fails on so many other factors.
Limited half board options. In Char only 1 option for vegetarians which wasn't even available on one evening.
NOISE! No consideration for hotel guests. More interested in the 'vibe'. Events in the hotel until 3am which prohibited us from using the restaurant. NOISE around the pool.
If you want a relaxing hoilday this is NOT the hotel to book.

Leisure Family

10/10

Exceptional

01 Nov 2025

Waseem

Great location with amazing views , 10/10 clean hotel with amazing food , every member of staff were so helpful and just couldn’t do enough, it was so nice that I’m looking to book for Xmas again

10/10

Exceptional

15 Oct 2025

Abdurrahman

Clean and spacious rooms. Attentive staff. Amazing pool with great service. Easy access to a really nice and quiet beach.

Leisure Partner

10/10

Exceptional

14 Oct 2025

nina

staff were incredible. very accommodating & helpful. Hotel was clean. We ate dinner at one of their restaurants, was delicious!

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Juan

One of my favorite hotels
Modern
Beautiful
Clean
Amazing service

10/10

Exceptional

27 Sep 2025

Richard

Beautiful property. Enjoyed the stay

10/10

Exceptional

11 Sep 2025

Naveed

Amazing hotel with great service from the team at W Muscat.

Leisure Partner

10/10

Exceptional

28 Aug 2025

mohmed imran

Best hotel

Amazing every bit

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Hashem Vahabzadeh

For 2 nights the lights behind the bed did not turn off, we had to call staff, they came could not fix and had to turn off all lights in room, they fix the light issue in 3rd day of our stay. It was inconvenient to be involved in fixing the room when you are in vacation!

The last night, there was a party, likely wedding party, there is no respect for guests privacy. The people need to rest at night. There was noise until 3 am. could not sleep until 3 am.

The breakfast was good, location is safe.

Leisure Family

10/10

Exceptional

25 Jul 2025

Mike

Top place! The place to be in a Muscat

Leisure Family

10/10

Exceptional

09 Jul 2025

Mariam

Beautiful hotel

10/10

Exceptional

10 Jun 2025

Camille

The design is amazing a very professional team and great quality food. Not to be missed.

Leisure Partner

10/10

Exceptional

30 May 2025

Clive

I would highly recommend this hotel to anyone staying in Muscat for city stay. Will definitely return next time I am there.

Partner

10/10

Exceptional

24 May 2025

Gopal

AMAZING !, EXCEPTIONAL HOTEL STAFF, FOR AN EXCEPTIONAL HOTEL. They made our stay unbelievable, the ONLY thing i can possibly critic about is, that they provide bar soap instead of hand wash liquid in the bathroom, and the pressure of the shower could have been better, but that is getting very picky. Otherwise this hotel has everything for every type of person. Will definately be revisiting, and be looking to stay in other W Hotels globally. Thankyou

Leisure Partner

10/10

Exceptional

22 May 2025

Abdullah

Excellent

Leisure Self

6/10

Pleasant

09 May 2025

Omid

Aaa

10/10

Exceptional

07 May 2025

Arman

W Muscat meets expectations of a luxury hotel. I like this chain. There was a bit of a confusion at check in but other than that the stay was good.

Leisure Family

10/10

Exceptional

07 May 2025

Andrew

Outstanding hotel and service. The pool is fantastic, as is the roof top bar.

Partner

10/10

Exceptional

14 Apr 2025

Jonathan

Very relaxing

Leisure Partner

10/10

Exceptional

13 Apr 2025

Benoit

Stunning hotel with great facilities.
The staff are so friendly and helpful.

Very cool vibe - W vibe

Leisure Family_with_children

10/10

Exceptional

04 Apr 2025

Matthew

First class beachfront hotel with excellent food and friendly service

Leisure Friends

10/10

Exceptional

17 Mar 2025

William

Brilliant destination and hotel is perfected located with access to main attractions and beach. Was disappointed we were not advised it was Ramadan when booking. Made daytime very limited in activities. Still enjoyed a superb stay nonetheless.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Jessica

Stunning property. Staff were incredibly helpful. Was nervous before arriving based on some of the reviews related to noise but slept brilliantly. No complaints.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Clare

Great hotel

Lovely hotel. Friendly staff. Very clean and comfortable. Amazing breakfast!

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Mustaq

Very beautiful property

Leisure Family

10/10

Exceptional

25 Feb 2025

Peter

Our Imani Experience

The staff are totally amazing, so friendly and so attentive. The housekeeping team were first class and our room was always spotless when we returned each afternoon. There is a choice of restaurants although not extensive and the food is excellent.
Bar prices are very expensive....so be warned

Partner

10/10

Exceptional

23 Feb 2025

Ali Khalaf

Such a brilliant and nicely decorated hotel

Leisure Family

10/10

Exceptional

16 Jan 2025

Andrew

The whole vibe of this hotel was fantastic and it had the most amazing and helpful staff in every part of the hotel. Simply faultless.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Nayan

A great hotel in Muscat.

Great stay and service from start to finish. All the staff were helpful and the room was modern and absolutely fantastic. The gym and suana are truely above par for a hotel.
The outside wet deck and pool area is lovely to relax in and just admire the design and layout of the property.

Partner

10/10

Exceptional

06 Jan 2025

Eman

Great hotel and with great staff. We'll be back again!

Leisure Family

2/10

Poor

23 Dec 2024

Fawaz

Don’t stay here. Loud music till 230am.

10/10

Exceptional

09 Dec 2024

Larissa

Great hotel with very friendly and helpful stuff. Modern interiors amd comfortable beds. Walking distance to the Royal Opera House

Leisure Partner

10/10

Exceptional

08 Dec 2024

Larissa

My husband and I enjoyed our 3-nights stay at W Muscat. The reason we choose this hotel is it's closeness to Royal Opera House and good reviews. We've experienced ourselves a very good service from all the stuff members, especially Joel - the maneger of the front desk, Saddam - the manager at the restaurant and many other people who made our stay fantastic! Also, the amenities and decorations are very modern and appealing. We definitely want to come back one day.

Leisure Partner

10/10

Exceptional

08 Dec 2024

NADJAH

Service was excellent and check in was fast. The location is close to the beach and eateries. Very central. Faith, Daniela and team as well as the team made our trip memorable. We were surprised with cupcakes, basket of fruits among others. There was a good spread at breakfast. Mithaa and Nasir made the time at breakfast pleasant with their help at making us super comfortable.

Friends_and_family Family

10/10

Exceptional

03 Dec 2024

Jeffrey

Great facilities and wonderful service.

Leisure Friends

10/10

Exceptional

11 Nov 2024

Nigel

Great hotel staff very helpful and caring
The only issue,
It was very noisy as they were holding a party on the top floor by the infinity pool

And did not inform the hotel guests

Leisure Partner

8/10

Excellent

26 Oct 2024

Richard

Interesting hotel well located with direct beach access. Good pool for families (shallow for adults). Not busy when we were there so no issues getting spot by pool. Young adults prohibited from signature restaurant which is a shame - hotel happy to bill them as adults but not let them use all the facilities. Not coeliac (gluten free) friendly unfortunealy.

Leisure Family

10/10

Exceptional

30 Sep 2024

yun yan

Great hotel to stay in with beautiful view of the ocean and access to the beach.

10/10

Exceptional

24 Sep 2024

Marina

If I could rate 10 stars, I would!
From beginning until the very end, I had the nicest stay.
Staff were extremely attentive and thoughtful- particularly Mahel, Batu and the concierge team!
Food options were great and of good quality.
Atmosphere was relaxing but also had a good balance over the weekend, with the pool and living room parties- a vibe!

I would highly recommend and will definitely be back again!

Leisure Self

10/10

Exceptional

12 Aug 2024

Verified traveler

Solo female indulgent R&R

After 12 nights here and as a 40+ yr old Solo western female I can honestly say that this hotel and irs super staff could not hace done anything more to make me feel comfortable and extremely welcome. W Hotels offers in house events and a music / design aesthetic which was so pleasing making staff feel great to be working there. I had some brilliant conversations with staff of all ranking and ages who really gave super service throughout. The pool / gardens area is very beautiful, safe for kids and extensive, the public beach access is direct onto a very popular friendly beach. A huge variety of eats available around the hotel in a very nice part of Muscat next to Opera House and the quality of food available at the hotel restaurants was in my experience very pleasing. I fell in love with Oman and the staff/ hotel have made it very easy to return.

Self

10/10

Exceptional

29 Jul 2024

Ali Sanjari

Such an enjoyable experience it was

Business Self

10/10

Exceptional

02 Jun 2024

Zlatan

This was one of the best vacations we had. The place is a small paradise in the beautiful landscape of Muscat. Yet, the most impressive was the staff - friendly, forthcoming, professional, well organized, excellent communication skills, and always ready to help. The Harvest restaurant team - Sonya, manager Saddam, Yahia, Emmanuel, Pathum, Ank It, Wiam, and all the others - they made our stay pleasurable and relaxing experience. Rich variety of food with choice for every taste. Superb pool with impressive architectural solutions and even friendlier team of pool guys ready to help. Thank you.

Leisure Family

10/10

Exceptional

30 May 2024

Belal

Very nice hotel and location and very good stuff

Was really nice experience with a very good quality hotel and very friendly stuff. Thank you very much. See you in future.

Partner

10/10

Exceptional

24 Mar 2024

Olivier

Fantastic hotel in Muscat, top quality service and location.

Leisure Partner

10/10

Exceptional

29 Jan 2024

andrea

i have never been treated better at any other hotel in the world. made our stay truly magical. thank you so much!

Leisure Partner

6/10

Pleasant

03 Dec 2023

Talal

hotel and rooms are nice, service is slow at best and always forgetful. Also in some hotel venues staff are rude and do not accommodate hotel guests in the least.

Friends_and_family Friends

10/10

Exceptional

05 Nov 2023

Faris

Very friendly & helpful staff

Leisure Family

10/10

Exceptional

28 Oct 2023

Rosalba

The W Muscat is absolutely amazing !
The staff, the cleanliness, the spacious room, the lovely pool, absolutely everything !!
We were there for one week with our 5 yr old son.
There were so many places to have lunch / dinner in the hotel and also many delicious restaurants and coffee places a few minutes walk away.
Aram coffee just around the corner was also convenient and perfect to feed delicious food and drinks to big and small people!
Top location.
One of the best hotel we ever stayed at.
We are already planning to go back!!

Leisure Family

10/10

Exceptional

07 Aug 2023

Mohammed

You never go wrong when choosing W hotels

W hotel always manage to exceed our expectations, special thanks to Qusai and his team for an outstanding experience.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2023

Alia

Wonderful hotel with well thought-out amenities and attention to detail. My room was clean and very comfortable. Appreciate the exceptional service from all staff who were all very friendly and helpful. Would love to visit again!

10/10

Exceptional

15 Jun 2023

Garland

Beautiful property and very friendly staff. Caroline was the front desk agent that checked me in and she was SO helpful! She informed me of all the activities I could do in the area as well as how to get to may places simply by walking. Big Kudos to you Caroline!

Leisure Self

8/10

Excellent

21 May 2023

osama

Thanks to Eva,Semo and رياض for their help. Amazing place tremendous people

Business_and_leisure Family

10/10

Exceptional

14 May 2023

paul

Brilliant hotel.

I have stayed in hotels all over the world and I can confidently say that this is the best hotel I have ever stayed in. Amazing room. Fantastic, friendly staff. Highly recommended. Will go again.

Friends_and_family Friends

10/10

Exceptional

06 May 2023

Antonio

Very nice

Leisure Family_with_children

10/10

Exceptional

23 Mar 2023

Louise

Hotel staff could not be more helpful and the room etc was beautiful. Would thoroughly recommend

8/10

Excellent

03 Oct 2022

Naser

The hotel is very grand and chic. The pool is amazing and restaurants around are good.
What was disappointing is the food variations in the menu and beverages as well.

We had dinner at Buddha bar on the rooftop, the restaurant did not have the expected variations that you usually see in any W hotel.
The beverages also lacked the variations for eg we could not have a patron tequila due to unavailability. They only had one type only!

At the pool we wanted to have a regular club sandwich but instead they had a salmon club which was surprisingly odd. As they could not modify it for us.

Leisure Friends

4/10

Poor

17 Sep 2022

samuel

The actual building is nice. The beds are worn out and you sleep on a slope because the mattress are so old and used. The restraunts are very limited in menu and actual taste. My best meal was when I went to PF Changs in mall. The prices are outrageous for the quality of food you get which is poor at best.

Leisure Family

10/10

Exceptional

19 Apr 2022

DALIA

I knew the W in Barcelona in which I spent some 12 days but the W Muscat is another thing, at another level! The services and the care for you as a client is simply AMAZING! Everything was perfect and the staff was great, and here for me for each of my demands. Honestly, I spent great 8 days, and the W made my stay in Muscat unforgettable! Thank you to all the staff!

Leisure Self

10/10

Exceptional

29 Mar 2022

Ahmad

The staff, especially the concierge service and valet service were wonderful. We had a wonderful stay here and would not hesitate to come here again!

Leisure Partner

10/10

Exceptional

20 Mar 2022

Brandi

Great hotel. Amazing pool area. Good vibe.

Leisure Self

10/10

Exceptional

22 Feb 2022

Verified traveler

Excellent hotel, probably one of the best I have ever stayed out. Amazing service especially pool staff - would highly recommend

Partner

10/10

Exceptional

02 Feb 2022

John

Great staff and great facilities

Leisure Self

8/10

Excellent

11 Jan 2022

Verified traveler

Slow checkin

Check in was very late.....we arrived at 2.30pm but didn't get out room until just before 4 which is late considering how much you are paying to stay here. We wanted to spend the afternoon by the pool as the weather was so good but they had run out of towels and it then took 2 hours to get some clean towels. Bit of a disappointing start. The hotel is nice and the rooms very comfortable but it wasn't a good start to our stay so we probably won't ever stay here again. Also very slow check out!

Friends_and_family Family

8/10

Excellent

28 Dec 2021

Taniya

Fantastic facilities and room-service needs work

A lovely hotel with fabulous facilities. We chose to stay here over Christmas Day and the following couple of days before heading home as a place to completely relax and unwind. The pool was incredible and the various options for poolside lounging were great and mixed it up. Please note it’s a very shallow pool.

The hotel is very modern and has some very cool features but certain things can definitely be improved on. The service mainly being one of them. The front desk staff and concierge were great. The poolside and breakfast staff were all great but just very unorganised. We witnessed several complaints being made. Poolside staff were incredibly friendly and polite but it took a long time for food/ drinks to arrive. It felt like all the poolside staff and breakfast staff run around everywhere rather than being assigned certain areas-just a bit chaotic and a mess.

Alongside this we asked for scales in our room-it took 4 phone calls and a trip to reception for it to arrive. We also requested different pillows which took almost 2 hours to arrive after being chased. I wouldn’t normally complain about these things but a 5 star establishment at this price should do better.

The hotel was very expensive and compared to other 5 star hotels we stayed at on this trip and although the facilities were great the service at the other hotels was noticeably better.

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

Joudi

Everything was good and nice specially its still like new.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2021

suhail

Amazing hotel

Wonderfull hotel and amazing place

Friends_and_family Family

8/10

Excellent

10 Oct 2021

Mohamed

Very nice stay. Clean, New and in the middle of the city

Business Self

10/10

Exceptional

20 May 2021

Verified traveler

Perfect anniversary staycation

Perfect, amazing and non forgettable anniversary gift - a day to remember. I would highly recommend W muscat for special celebrations.

Partner

10/10

Exceptional

05 Oct 2020

Th rooms are the best I've seen during my various staycations at 5-star hotels in Oman.

the colors make you happy and are inviting.

no stone has been left unturned!

Friends_and_family Family

10/10

Exceptional

15 Mar 2020

Humaid

It was my wife's birthday and I decided to stay at this property. Everything was perfect and it turned out to be the best ever birthday gift for my wife.

Friends_and_family Family

8/10

Excellent

27 Feb 2020

Reem

Beautiful hotel,well located. Nice view. The service was average on the pool and while check in no one accompanied us to our room so we were just guessing how to reach our room.

Business Partner

6/10

Pleasant

19 Feb 2020

Verified traveler

Actually, this place is a \"piece of art\" by all means! but few of the basics of hotel experience were missing:

1- shower temperature was fluctuating, it keeps on jumping from cold to hot water every time I showered which was very unpleasing.
2- even though I stayed only one night, room service never showed to change used towels and make up the sheets after our nap time.

I was a little disappointed for that price paid for this one night.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2020

Highly Recommended

The hotel is amazing,, nice decoration and wide room ,, the pool is nice and the roof trace is nice ,, the service is excellent ..
The sorrounding area is very nice , close to the Opera House, resturants, and shopping centers

Partner

10/10

Exceptional

13 Feb 2020

Verified traveler

W Muscat

Great hotel, funky decor. All the staff were really attentive. Pool was huge. Overall a great stay

Partner

10/10

Exceptional

29 Jan 2020

Nicole

Lovely stay for our honeymoon for 3 nights in Muscat, the staff were so helpful and the hotel was of an excellent standard.

Partner

8/10

Excellent

12 Jan 2020

Slavi

Beautiful but more to be desired for the price

Perhaps a little bit of controversial rating, as the hotel looks amazing, but had to take one star off for the atmosphere and value.

First, the good things and there are many. The design of the hotel is outstanding, from the entrance to the hotel rooms. Just what you would expect from the W and more. The rooms have the cool ultra modern artsy vibe, mixed with traditional Islamic style. Very spacious, superb bed, excellent amenities, nice bathroom. My room had a terrace with a sea view, though it was angled so don't expect to be drinking a cocktail and enjoy a full view of the sunset.

The pool is large and had been designed to have a Miami style chill and was supposed to be open 24 hours.

Here is why I took one star off. It seems like the property is trying too hard to be an exclusive scene-y place. I felt the emphasis is on the bar, club and the hotel is an add-on. I understand the concept, as I live in NYC and frequent Miami, but I am questioning the concept for Muscat. Not sure if it is because the hotel is new, but it also felt empty and slightly like a ghost place. The staff was also indifferent at most, except for the breakfast wait staff, who were fantastic. I went to the pool, which was deserted, had a tape at the entrance and good luck trying to find a towel or get a drink.

Overall, I did not feel very welcomed at the hotel and for $400 a night and $50 for breakfast, more is to be desired.

Self