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Clarion Pointe Greensboro Coliseum Area
Greensboro - NC · United States
2003 Athena Ct.View location
5.6/10Review score1,000 Reviews
Cleanliness5.8/10 5.8
Service6.8/10 6.8
Comfort5.8/10 5.8
Condition5.2/10 5.2
Location7.4/10 7.4
Neighborhood6.6/10 6.6
Value2.0/10 2.0
Amenities5.8/10 5.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Clarion Pointe Greensboro Coliseum Area
The Clarion Pointe, located near the Greensboro Coliseum, offers complimentary Wi-Fi and airport transportation (pre-arrangement required). Guests enjoy free parking, a cozy fireplace in the lobby, and a delicious homemade breakfast each morning. This smoke-free hotel also features a refreshing swimming pool and a well-equipped fitness center.
Coffee is available daily, and snack vending machines are accessible 24/7.
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When you stay at Clarion Pointe - Greensboro Coliseum Area in Greensboro, you'll be in a shopping district, a 3-minute drive from First Horizon Coliseum and 9 minutes from North Carolina A and T State University.
This hotel is 10.9 mi (17.6 km) from High Point University and 0.3 mi (0.5 km) from Joseph S. Koury Convention Center. Make yourself at home in one of the 126 guestrooms featuring microwaves and Smart televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Greensboro? This hotel has 54 square feet (5 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: USD 25.00 per accommodation, per day
- Service animals are exempt from fees
- Early check-in fee: USD 25.00 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Joseph S. Koury Convention Center
0.5 km / 0.3 mi
Four Seasons Town Centre
1 km / 0.6 mi
Airbound Trampoline Park Greensboro
2.4 km / 1.5 mi
White Oak Amphitheatre
2.4 km / 1.5 mi
First Horizon Coliseum
2.6 km / 1.6 mi
Greensboro Aquatic Center
2.7 km / 1.7 mi
Greensboro Arboretum
4.4 km / 2.7 mi
University of North Carolina at Greensboro
4.4 km / 2.7 mi
Safari Nation
4.6 km / 2.8 mi
Oka T Hester Park Tennis Center
4.5 km / 2.8 mi
Weatherspoon Art Museum
5.1 km / 3.2 mi
Wet 'n Wild Emerald Pointe Water Park
5.1 km / 3.2 mi
Greensboro College
5.7 km / 3.5 mi
Elsewhere
6.3 km / 3.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 126
- Family rooms
- hotel
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired InternetExtra charge
- Wi-fi
- Airport ShuttleExtra charge
Show 22 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- FireplaceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- GardenExtra charge
- Bicycle storageExtra charge
- Gym
- Luggage roomExtra charge
- Clothes dryer
- BarExtra charge
- Smoking areaExtra charge
- Outdoor freshwater poolExtra charge
- WaterparkExtra charge
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast buffet
- Continental breakfast
- Non-smoking establishment
- FitnessExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
B1
Breakfast For One Guest
This meal plan may be available depending on the selected room/rate.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
SC
Self Catering
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClarion Pointe Greensboro Coliseum Area
DOUBLE Accessible KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 BedroomROO.2D-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClarion Pointe Greensboro Coliseum Area
Room TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-3
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Microwave
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClarion Pointe Greensboro Coliseum Area
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Tea and coffee making facilities
- Microwave
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Microwave
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClarion Pointe Greensboro Coliseum Area
Room TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Tea and coffee making facilities
- Microwave
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClarion Pointe Greensboro Coliseum Area
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Clarion Pointe Greensboro Coliseum Area
100
reviews shown
Bettie
The front desk agent named TY everything else was below my standard of living totally unacceptable.
Upon arrival night agent couldn’t find the reservation after I had called and informed them I would be arrived after midnight, notes were in the computer which had night agent could not find but magical appeared when the shift changed. Yes. I mentioned it the the manager.
Never stay there again had too this time. My granddaughter was notified at the last minute that as he had qualified to participate in the Adidas Outdoors Track and Field Championships in Greensboro. This property needs lots of work.
The room was very small, curtains rips to shreds, the toilet felt unstable (rickety) the carpet dirty, air conditioning noisy
just a mess however there was very few choices on a last minute notification.
Never again!
Upon arrival night agent couldn’t find the reservation after I had called and informed them I would be arrived after midnight, notes were in the computer which had night agent could not find but magical appeared when the shift changed. Yes. I mentioned it the the manager.
Never stay there again had too this time. My granddaughter was notified at the last minute that as he had qualified to participate in the Adidas Outdoors Track and Field Championships in Greensboro. This property needs lots of work.
The room was very small, curtains rips to shreds, the toilet felt unstable (rickety) the carpet dirty, air conditioning noisy
just a mess however there was very few choices on a last minute notification.
Never again!
Anita
The pool is down
Scott
Room was clean and the beds were comfortable. The area was easy to get to plenty of parking.
Adrian
The pool wasn’t up and running, the TV didn’t work. There was old dried up rice in the corner of the room. The room smelled.
Sandra
Misrepresentation of property online. Nasty disgusting and lots of homeless ppl begging in parking. Mgr was constantly trying to run the ppl off the lot. Rooms dirty, sink did not drain. A/C was warm. Pool showed as available due to photos online however was shut down, it was scary. How do the owners of this property allow such a large investment to be that run down, I’ll never know.. I find it hard to believe that people would give this property a good review the property must be doing it themselves.
Derrick
The place was good for the price. Good value for what you pay.
Karen
Staff was friendly & helpful, room was clean & ready.
Tad
Room was clean and comfortable.
Heather
The staff were sweet the outside was rough and several issues happened in the parking lot, but our rooms were secure and it fit our needs.
Kharon
Clean room
Shanon
It was one of the nicest cleanest place I have stayed in that price rage accomodations. The staff truly went above and beyond to make us feel welcome and comfortable. The breakfast they put out everyday was a nice treat and good perk.
Honestly the calf. King bed in our room was. The softest most comfortable bed I have slept on in any hotel. It was beautiful chrips white sheets and duvet spotless. It was like sleeping on my own crowd.
The only kind of negatives were: the TV, it has a mind of its own. It was to quiet they would just boom out and scare the hell out of you. The flooring had a huge slant that the desk chair would roll you right to the window. The furniture had a lot of wear on it but it was clean and nice.
All that said I will definitely stay here again and recommend to my family and friends.
Honestly the calf. King bed in our room was. The softest most comfortable bed I have slept on in any hotel. It was beautiful chrips white sheets and duvet spotless. It was like sleeping on my own crowd.
The only kind of negatives were: the TV, it has a mind of its own. It was to quiet they would just boom out and scare the hell out of you. The flooring had a huge slant that the desk chair would roll you right to the window. The furniture had a lot of wear on it but it was clean and nice.
All that said I will definitely stay here again and recommend to my family and friends.
Shawn
The property was not as advertised as seen online. Was not clean as advertised.
Renee
Refrigerator did not work, there was no ice bucket in the room, sink in bathroom was like a fire hydrant when turned on. Towel bar in the bathroom was lying on the floor. I was there 3 days and the room was never cleaned,
Lisa
The rooms were not ready for us at 7 PM when we got there Beds unmade garbage in the garbage cans garbage on the floor bug crawling on the wall dirty toilet therefore we went back to the front desk and asked to cancel was told by the front desk, staff named miracle that the rooms would be canceled as they had a shortage on housekeeping staff however, the hotel did charge my credit card for the stay as if we stayed there when we did not we then had to scramble due to the disgusting dirty conditions of that hotel to find new accommodations and it ended up costing us three times the amount to stay for the one night due to Clarion‘s disgusting hotel. I have disputed the charges on my credit card and I am waiting for Clarion to make this right, but if they don’t, I will be taking to social media to speak of the disgusting nature of that hotel.
Mary
My room reeked of cigarrettes and appeared dirty. I left and stayed someplace else because I did not feel safe there.
Jaimie
Friendly staff. Clean rooms.
Ronald
Very clean
Tanya
We did not stay!! It’s terrible. When we went to the room the door was latched from the inside. All you could smell was someone smoking illegal things. The manager did say she would refund the money but I had to call hotels.com
Joshua
The hallway and room has a very strong cigarette smell
Davonte
Didn’t ever receive the deposit and we don’t even smoke so I know it wasn’t that
Ammani
Check in was smooth and easy. Front desk was nice and explained everything out perfectly. Made me feel welcome, and comfortable. Will def stay again.
William
No milk waffles or juice everything was broken
Stephanie
Room was okay
Jessica
There was roaches, the toilet was tricky to flush, the food was nasty and hard
Joseph
You get what you pay for... it's not fancy, but it was cozy.
Tina
Staff was nice and helpful. Room was a good value for the price. Nite time was a little weird. I was approached by a guy saying he's got any drug that I might need. Won't be going back based on that one thing alone.
Letisha
The room was fairly decent. The staff was very friendly. Only thing I did not like is I did hurt my leg on one of their little sprinklers outside.
Cartier
Will be back soon
Colin
Good enough
Steven
Tv channels are not free when I was disappointed.
Shemeka
Everything was okay
Jason
My first room I checked into the TV channels were not working for some reason. Someone from desk came up & couldn’t figure out it wasn’t working in that room, but it was in others. So, they moved me to another room.
The next room, I believe, was 112 had such an overpowering smell of mildew and/or mold that there was no way I could stay in there. That room needs an inspection to ensure it is not a health hazard and a deep cleaning to get rid of the odor as it was bad. Not sure how housekeeping cannot smell this.
Then the final room, which was 221 did have a slight odor to it as well but was not as oppressing as the last one. This room though had some issues. The bathroom faucet handle was stripped & was only able to get cold water to work. Then the sink plug didn’t work at all. I went to pull the plug handle & it was not attached and came completely out. Not sure how housekeeping could not notice this or if they had why they wouldn’t have reported it to maintenance. Then on the wall by the ironing board there appears to be food or other stains on the wall which leads to questioning the overall cleanliness of the room.
The next room, I believe, was 112 had such an overpowering smell of mildew and/or mold that there was no way I could stay in there. That room needs an inspection to ensure it is not a health hazard and a deep cleaning to get rid of the odor as it was bad. Not sure how housekeeping cannot smell this.
Then the final room, which was 221 did have a slight odor to it as well but was not as oppressing as the last one. This room though had some issues. The bathroom faucet handle was stripped & was only able to get cold water to work. Then the sink plug didn’t work at all. I went to pull the plug handle & it was not attached and came completely out. Not sure how housekeeping could not notice this or if they had why they wouldn’t have reported it to maintenance. Then on the wall by the ironing board there appears to be food or other stains on the wall which leads to questioning the overall cleanliness of the room.
Carol
The area did not feel safe. The room was only cleaned one time in the 5 days that I stayed there. Only received fresh towels 3 of the days.
Chrystoferson A
It stinks and it was dirty
kristen
Hotel was pretty dingy and dirty. Breakfast was ok, nothing special. My room fridge didn't work so food I put in there went bad.
Drug deals going on in parking lot, didn't feel safe.
Drug deals going on in parking lot, didn't feel safe.
CARLA J
It met our need of a place to bathe and sleep
Halls to rooms needed a thorough cleaning. Beds and pillows were very comfortable. Bathtub drain is rusty. Shampoo and soap containers were mostly empty. The room rate was extremely above the usual rate due to a business market.
Yesica
It was a nice room I liked the bathroom especially
Kyle
Unsafe- thumping music until 4 am with people hanging on balcony’s drinking Hennessy and smoking
Amanda
Ok place for one night
The room is quite comfortable.Air conditioner works great.Only thing there are a lot of stains on the walls. The bathroom floor needs to be redone and the bathroom door is falling apart. Overall , okay place to lay your head for one night. It was.
A surprise when we were charged a hundred dollars for credentials.
A surprise when we were charged a hundred dollars for credentials.
Scott
Location was very close
However, the rooms need refreshing, the hallways as well
However, the rooms need refreshing, the hallways as well
Myra
First of all I booked to stay at the Clarion on Thorndike Rd. Got there and was told I didn't have a reservation there then to ride to get to this Clairion I wasn't impressed with the atmosphere, or surroundings I didn't get any sleep. When brushing my teeth at the sink it reeked of mold or mildew. Everytime the air conditioner came on tnere was some smell coming out of it so I cut it off then it smelt like funky feet I tried to sleep with a towel draped over My face aa a filter In the morning I turned tge water on to take a shower and the water was brown and was told that \" it was a GREENSBORO thing\" HORRIBLE HORRIBLE experience That place need to be made over desperately. I couldn't even look out of the windows like something was spray all over them. I would NEVER stay or recommend anyone to book a reservation there.😡
James
The immediate area was rundown with homeless hanging around the hotel. It was uncomfortable for my family.
Kynnah
If you guys are going to upcharge due to other things happening then your room qualities should match that. Comforter had burn holes all throughout, towels were dirty, carpet and ac smelled like old smoke, and someone should be at the front desk at all times. I’m not gonna lie I really was afraid to touch stuff in there. Really thought that I could stick it out.
Michelle
The room was clean. Staff was very friendly
Albania
Everything was nice and clean.. very comfortable for me and my family to stay again
rosa
Good
Verified traveler
Ridiculous........
The hotel is CLOSED..... half the hotel was missing - Hotels.com let me book a room for a hotel that closed down AFTER i had made reservations. must to my surprise driving 2 hours there and we have no hotel - called for 30 minutes to hotels.com and got no one......
Alexis
TERRIBLE
The hotel did not exist. It was put of service and half of the building was torn down. I had no notice of the hotel being out of service. I did not find out until I was already at the location of said hotel.
Judith
The property burned down in May 2024 and Expedia never notified me, we arrived to no hotel and no help from Expedia to find another room. Impossible to talk to someone without jumping through multiple hoops, still have not been refunded.
Maxine
Close to mall
Brian
Environment was dangerous people smoking weed in groups , casing cars dogs and people looking thru trash cans. Clerk had a bad attitude, room smelt like Marijuana we were there 5 mins and decided to take the loss . We still haven’t received our 100.00 dollar deposit. This was a nightmare ! Hotels. Com should be ashamed for even having this on their site . Not sure if I will use this site ever again.
Gisselle
No No No!
First of off, the pictures make this property look completely different than what it was. I'll start by saying the front office staff was great! No complaints during check-in or check-out. The hotel is located in a cluster of hotels. All the other hotels are actual hotels but this one is a motel. When I got to my room, I remembered the picture I saw on here and said to myself \"where is that at\"? The headboard on the beds are the same, that's about it. Speaking of beds, the headboard wasn't even connected to the bed and the bed kept rolling away. There were stains on the comforter. Thankfully, I always bring my own sheets and pillow cases. One look at the bathroom and I knew I was not going to shower there. But that's not all. Five minutes in my room and suddenly I hear what appeared to be a fight right outside. The door and walls are so thin, you can hear everything. My 15 year old son was scared. Next thing we know, the police was there. I'm like oh my goodness gracious. Apparently, that was settled but about an hour or two later, we hear fire trucks approaching. Sure enough, they were coming to the motel. Not sure what happened, they left shortly after. After the event we attended, we returned at about 11pm. As I tried to get comfortable, my son informed me he wasn't going to sleep that night because he was scared. At that time, we packed up and checked out at midnight!
I tried contacting Hotels.com to help but the response I received was unacceptable.
I tried contacting Hotels.com to help but the response I received was unacceptable.
baquetta
It’s was close to restaurant and for what I paid it was worth the price. The only problem was the elevator didn’t work and the ice machine on our floor was broke.
Ron
DO NOT STAY HERE.
It was very uncomfortable, not very clean, the bath tub had rust spots in it, and I thought there was no smoking allowed, but the people in the room next to ours were clearly smoking all night.
Brian
Terrible
The door to the outside was broken so anyone could just get in it smelled like weed the area was bad the elevator was broken refrigerator in the room also didn’t work
Lee
Needs updates and renovation.
Aimee
Ok for a 1-night stay
You get what you pay for. Photos look much better than reality. Our non-smoking smelled like smoke, sink faucet didn’t work, phone didn’t work, you could hear everything going on outside, and the room had been touched up with the wrong color paint in various spots (quite a sight). But the beds were comfortable and clean, the tv was good, and the a/c worked.
Franklin
Key didn’t work - elevator didn’t work - bathroom door would not shut and had been repaired and not repainted. No Wi-Fi or tv and Verizon wasn’t strong there. I saw a cockroach crawl across the side table as I turned off the light to go to sleep🙀
Verified traveler
no good
moved different rooms and checked out early to move hotels. Tvs broken in all 4 rooms we tried, lights flickering
Sage
The baseboards and walls were very dirty and the comforter had holes in it. The area also felt very unsafe and the outside corridors were cluttered and dirty.
James
My stay....was meh at best
The people were great
The room was mostly clean
Workout facility was poor and missing equipment
The breakfast was non existent
Fire alarms needed batteries and cherping
Lights out ( safety concerns)
Almost sure they never cleaned the floor.
In general it was a place to.put my stuff
The room was mostly clean
Workout facility was poor and missing equipment
The breakfast was non existent
Fire alarms needed batteries and cherping
Lights out ( safety concerns)
Almost sure they never cleaned the floor.
In general it was a place to.put my stuff
Nikia
When I drove up first thought was forget the money and run the outside was horrifying and the pool or the Internet worked, but the head of housekeeping said that the rooms looked better in the inside which it did. I wouldn't stay there again!
George
Staff was great, and took care of any needs you needed.
Excess to snacks drinks all nite.
And good breakfast in the morning.
Excess to snacks drinks all nite.
And good breakfast in the morning.
Tamara
Nothing in this hotel works, and it is extremely dirty. The elevators do not work, the TVs in the rooms do not work, the rooms smell, horribly like cigarettes smoke, the curtains are shredded, our coffee pot didn’t work, the smoke detector all night, The only thing is the staff was nice but extremely limited in what they could do. Do not stay at this hotel. People were screaming and fighting all night long in the room next-door. We immediately checked out the next morning. It was simply awful!
Cecilia
Please don't recommend this Motel to women travelling alone.
Derik
It needs a facelift. Staff was friendly but needs some updating.
Cee
Staff is great ! Area had many hotels , dining and stores around
Daniel
Tub was clogged and drained slowly.
Kevin
It had a phone line coming out of the wall with no phone. All the electrical outlets on the lamps were worn out would not hold a plug. The toilet seat was loose and didn't flush very well. The chair for the little desk was a piece of junk it was crooked and would not roll. The TV would suddenly come on by itself in the middle of the night. Overall the room and the bathroom were extremely small did not justify what I paid for it. This is a $30 a night room, anything more than that is a rip off.
Brent
Not the best
Hotel looks run down. Room was clean enough except for some hair in bathroom and sink area. Bed was comfortable. A lot of displaced people in the area.
Mtu
I like everything in the room
David
The elevator was broken, all stairs leading upstairs are outside. Unprotected from the elements.
Clark
Great Staff Great location Great Price!!!!!
Great Staff Great location Great Price!!!!!! Rooms need updated asap.....
Matthew
Urine in the toilets at check in. Burn holes in the sheets. The door locks did not work. Crackheads in the parking lot and people Using drugs on the balcony. We did not stay the first night. We checked out the early next morning. The worst hotel I have ever been to
William
Fair
Handle on door to room stuck every time we used card to try to get in and had to try several times to open it. Outlets next to beds too loose to hold charging box for phones. Small beds. Mattresses moved off frame while sleeping. Close captioning on tv did not work. Had to hold toilet handle down to flush completely. Overall, cheap experience. Won’t use again.
Verified traveler
Pictures are very deceiving
The gentleman at the front desk was super nice and friendly but pretty much all else was quite disappointing. The card lock had to be done VERY carefully MANY times to open door. None of the ice makers worked nor did ANY of the elevators. And the hallways had a funky smell. The shower would have been amazing if not for the fact the water wouldn't drain. One of the lights didn't work nor did two of the electrical outlets. No alarm clock in the room. And breakfast was waffles, cereal and prepackaged bagels. Coffee was in a small coffee pot and had to ask multiple times for them to make more coffee.
The pictures are VERY deceiving! If the rest of the hotel looked as nice and well kept as the online pictures showed, would have made it well worth the money.
The pictures are VERY deceiving! If the rest of the hotel looked as nice and well kept as the online pictures showed, would have made it well worth the money.
Candy
Filthy
Filthy. This place is a dump. Arrived to find dried mud from boots all over the floor. Not one single towel in the room. The refrigerator hasn’t been cleaned in who knows how long. There was dirt marks all over the walls, the bedside table drawer was filed with ashes and burn marks. Bedding was torn, stained and had burn marks. Front door was broken had been pried open in the past. Sink dirty. Tub dirty. Dried shaving cream on the wall by the sink. Just filthy.
Janice
Staff was amazing
Adam
The stay was great ! If only the properties around y’all would clean up their properties it would probably bring a better feel to that area of properties. I know you guys can’t fix that.
Mark
I hope this email finds you well. I am writing to express my disappointment regarding my recent hotel stay at your property. After reviewing my experience, I must say that it was completely unacceptable.
Firstly, upon arrival, I found the cleanliness of the room to be subpar. There were visible stains on the carpet and the bathroom had not been adequately cleaned. This lack of attention to detail was not what I expected from a reputable establishment like yours.
Furthermore, the level of customer service was far from satisfactory. The staff appeared indifferent and unresponsive to my concerns. Despite approaching them with my issues, there was no effort made to rectify the situation or offer any form of compensation for the inconvenience caused.
Additionally, the amenities promised on your website were not fully available during my stay. The fitness center, which was one of the main reasons for choosing your hotel, was under maintenance, and no alternative arrangements were made. This lack of transparency and failure to deliver on advertised services is truly disheartening.
As a frequent traveler, I have stayed at numerous hotels around the world and have come to expect a certain level of quality and service. Unfortunately, my experience at your property fell far short of these expectations.
I kindly request that you address these issues promptly and take the necessary steps to ensure that such incidents do not occur in the future.
Firstly, upon arrival, I found the cleanliness of the room to be subpar. There were visible stains on the carpet and the bathroom had not been adequately cleaned. This lack of attention to detail was not what I expected from a reputable establishment like yours.
Furthermore, the level of customer service was far from satisfactory. The staff appeared indifferent and unresponsive to my concerns. Despite approaching them with my issues, there was no effort made to rectify the situation or offer any form of compensation for the inconvenience caused.
Additionally, the amenities promised on your website were not fully available during my stay. The fitness center, which was one of the main reasons for choosing your hotel, was under maintenance, and no alternative arrangements were made. This lack of transparency and failure to deliver on advertised services is truly disheartening.
As a frequent traveler, I have stayed at numerous hotels around the world and have come to expect a certain level of quality and service. Unfortunately, my experience at your property fell far short of these expectations.
I kindly request that you address these issues promptly and take the necessary steps to ensure that such incidents do not occur in the future.
Latunda
Staff was great. Unfortunately the property wasn't.
Verified traveler
Hard pass
\"Let's put some lipstick on this pig and see if it dances.\" Yeah, stay away from this place. While the lobby has been updated and looks fairly modern, our room was a different story.
We quickly checked in and headed right out to a concert. We arrived back at our room late and discovered there was no hot water. The furniture in the room was pretty beat up and the bathroom was gross. There was tape covering outlets and switches. In the morning, we could see daylight around the door and realized the deadlock didn't work properly. We still didn't have hot water. Couldn't get out there soon enough.
We quickly checked in and headed right out to a concert. We arrived back at our room late and discovered there was no hot water. The furniture in the room was pretty beat up and the bathroom was gross. There was tape covering outlets and switches. In the morning, we could see daylight around the door and realized the deadlock didn't work properly. We still didn't have hot water. Couldn't get out there soon enough.
Kelly
Elevator did not work. Bugs in room. It smelled of cigarettes and old, musty and dirty carpet.
Erin
BED BUGS…DO NOT STAY HERE
The fact that this hotel is going for $30/per night right now for a 1-night stay on a Friday-Saturday, and we paid $135 & $140 for 2 rooms booked last Friday; let’s me know they extremely price gouged these rooms for the event that was happening! I booked two separate rooms & we had to leave abruptly at 3 am because there were BED BUGS & one of my friends had to go to the hospital because the bites were severe & caused swelling!! And now I’m being refused a refund for both rooms. I think not!!! Why would anyone want to stay at a hotel after someone in their party has multiple bite marks & pics/videos of the bedbugs crawling in their bed?! We left EXPEDITIOUSLY!!!
Doug
Location not updated and some exterior doors did not close properly or securely. Staff was pleasant and provided good support and info on the area. Carpet it hall better. The room carpet was worn and tattered. Bedding and bath were clean. A mix of conditions. Recently it seems it was taken over by the new owners.
Hermena
Not what I expected
There was no shower curtain or ventilation fan. The tub was very old with spray over on the rusted areas. I was truly disappointed and embarrassed that I chose this location. The linens were clean and an up to date television. The bathroom and sink areas need an overhaul. The staff was great so I couldn’t rate totally bad.
Myron
Lock Nightmare
For the price I paid, the facility was not to bad the bed was very comfortable. The problem I had was with my door lock. I kept having to get my room rekeyed and on my third night I ended up spending the night in another room after attempting to get into my room until 12am, very inconvenient and tiring. I was assured the lock would be fixed before I returned for my last night and it was not. Maintenance had to come let me into my room for the last night
Norma
Elevator was broken, walls were thing and guests were loud
Robert
Peace and Quiet
Everything worked. That's a good start ! The king sized bed; great. I slept like a baby 😌
Bobby
Get what you pay for.
The front desk staff were awesome. The room however, not so much. Smelled of mildew, carpets were dirty (walked out of shower and by the time I got to side of bed my feet were dirty) carpet was damn on entry. Tub was stained, no stopper in tub or sink. Was a inexpensive stay but expected more from the brand.
Brandon
The floors were kind of dirty. The plug in and light didn't work next to the bed in one side. The door to the bathroom didn't shut. The pillows were uncomfortable. The bed was great.
Lacy
Great stay.
Hong Qi
Friendly customer service, close to everything
Lucina
Old bathrooms
Lisa
Decent hotel in a bad Neighborhood.
The interior is the hotel was mostly clean, no bad smells and clean linens. The bed was very comfortable and the AC worked well.
The exterior was old, in poor condition and very sketchy area of town. First the paint was peeling and the stairs were uneven and unstable. The grass was a foot tal around the building.
There were drunk men and other “interesting” characters in the parking lot and on the side street all hours of the night. Prostitutes were common in the area. I wools do downtime lock doors at night!
The exterior was old, in poor condition and very sketchy area of town. First the paint was peeling and the stairs were uneven and unstable. The grass was a foot tal around the building.
There were drunk men and other “interesting” characters in the parking lot and on the side street all hours of the night. Prostitutes were common in the area. I wools do downtime lock doors at night!
Jennifer
The best🤗
It was amazing fast and very clean
Verified traveler
Under average
Elevator does not work. Pool has been closed apparently for a while, it doesn't look inviting. Not a great area for a pedestrian, bit shady. Smoke detectors and fire alarm system out of control. So much more to address, I am writing to the-powers-that-be.
Barry
Rooms not properly cleaned and stocked. Security doors would not close and lock. Elevator hasn’t worked in months (apparently). Old appliances (microwave) tossed out onto the grass (was replaced with a new one possibly since a box for one was there with it.
Staff was extremely nice and courteous. Obviously another example of front line staff taking criticism for the mismanagement of the property.
Staff was extremely nice and courteous. Obviously another example of front line staff taking criticism for the mismanagement of the property.
Amoris
I don’t like that the elevator doesn’t work and had to walk up 2 flights of stairs to my room!
Charles
Nice folks, hotel needs some serious work!
The pool was closed and the elevator did not work. The continental breakfast was was not that good.
Location & surroundings
Clarion Pointe Greensboro Coliseum Area
2003 Athena Ct., Greensboro, United States
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Clarion Pointe Greensboro Coliseum Area
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