Name: Congo Palace
Address: Leoforos Posidonos, 75, Glyfada, 166 74, GR

2/10

Poor

27 Jul 2026

tanisha

The beds are like sleeping on plywood boxes. HARD! The blankets were visibly dirty. The water damage to the bathroom door was unsightly but not surprising since there is no shower curtain. You must be very strong to fully turn on and off the shower knobs, and be sure to turn off hot water first or risk severely burning yourself! They charge extra to use the pool which is new for me and dissuaded us from even visiting it. It said 4-Star hotel. I would be generous to give it 2 stars.

6/10

Pleasant

27 Jul 2026

Neveen

Old room need renovation

2/10

Poor

25 Jul 2026

Helen Cristina

I booked this for a one night for a layover in Athens as you in Expedia rated it 4 stars and the hotel said was fully renovated. The photos of the room I selected did not correspond to what they assigned me. When I made this booking you said there were 4 rooms available of this category a few hours later I arrived and they said they did not have any rooms besides that. As a Platinum member I would not expect such a big discrepancy in the photos of the room I am selecting. All wooden furnitures were peeled and distressed. The bathroom fixtures and soap holder in the sink broken.
There is literally no space to put a toiletry bag. The dispensers in the shower were empty. I would suggest you as a BIG and Trusted agency, do a site inspection of the hotel and most of the rooms. This is mainly one of the reasons I am not booking hotels on my personal travels with Expedia. Because the few times I have booked lower priced hotels than what I am used to booking this is always the outcome, you need to ensure your Platinum members are assigned the room they have selected accordingly to the pictures you present.

4/10

Poor

20 Jul 2026

Viktoria

The hotel needs updating, but is close to everything which is a plus! Very walkable! However, I feel like it has a staff that is inattentive and dismissive, neglectful. Thing was I needed to book one more night. The staff said it was booked and there was nothing available. I went on Expedia and found a room. Next, we reported somebody went through our bags that were locked and zipped. They went through my daughter’s Chanel items, and then put that bag away in my bag very obvious that it was looked through. They had so many excuses for why that happened like magic- flying monkeys ,etc. but nobody apologized. Nothing was taken that I know of but it felt weird.

Family

6/10

Pleasant

17 Jul 2026

Vasilike

The stay was ok. We had a room with 4 twin beds for 4 adults the 2 mattresses were comfortable but the other two were very uncomfortable, you could feel the springs from the mattress. The staff tried to accommodate us by changing the room but all the extra mattresses in all the rooms were the same. Also they didn’t not have irons in the rooms you have to pay for that service if you need it and there was no shampoo in the shower, it was a water down version of something. This was ok if you just need a place to sleep. Also, the outdoor pool is open to the public so you may not be able to use that amenity unless you get down there early in the morning! Overall I would give this place a 3 star!

Family_with_children

10/10

Exceptional

14 Jul 2026

Charalabia

We had dinner at the restaurant and it exceeded our expectations. It was great!

Partner

4/10

Poor

13 Jul 2026

Constantia

This is a last resort choice, if you must be in the area. The older (and cheaper) rooms are dated BUT issues were found both in the older ones and the renovated ones during our stay. Management prefers to give excuses, delay addressing issues and generally make the experience poor, along with some of the staff that are dismissive. Other staff were very helpful and responsive but it seems limited in what they can achieve as far as service. There are real issues to pay attention too, e.g. the balcony door was not locked on one side when we entered, which made the door roll open about 3 cm, so bugs were coming in. Also, I got pricked by a needle that was mysteriously attached to the curtain when I tried pulling it! It seemed to be there ever since the seamstress had hemmed it. That's insane level of negligence and a safety issue. Drains smell even in the updated rooms, individual twin beds pulled together, there is only one pool, not 3 as advertised, medium size and all the sun loungers were taken as soon as it opened. Wouldn't stay here for this price

Partner

8/10

Excellent

07 Jul 2026

gabriel

Excellent front desk staff

Self

6/10

Pleasant

30 Jun 2026

Kevin

We paid over, I'm not allowed to say, but way too many euros to stay here for one week, room only, absolute joke. How they think this is a four star hotel is scandalous. We were here for a wedding, and other guests were also staying. Some had same room cheaper, with breakfast included, a lady was on her own and charged over, once again not allowed to say, but way too many euros, and her room was a disgrace, a bathroom you wouldn't see in a 1 star, never mind 4, room was also tiny. The hallways need decorating. False advertising, by saying 3 pools, ONLY 1, joke.
Two good things, the staff, and rooms cleaned daily, end of

Friends_and_family Family

4/10

Poor

29 Jun 2026

Isobel

Food incredibly poor

10/10

Exceptional

18 Jun 2026

Charalabia

The pool was great! Breakfast has a lot to choose from and I would stay there again

Family_with_children

8/10

Excellent

17 Jun 2026

Theo

Clean room staff are great, shops nearby and breakfast was excellent

Family_with_children

10/10

Exceptional

04 May 2026

Sandor Robert

We had an excellent stay at this property. Everything was very clean, comfortable, and well-maintained, making for a truly pleasant experience.

The staff went above and beyond to assist us with anything we needed, which made our stay even more enjoyable. The breakfast was absolutely amazing — a perfect start to each day.

We would definitely stay here again, and whenever we are in Glyfada, Greece, this will be our go-to hotel.

Partner

8/10

Excellent

22 Oct 2025

Abed

I wish we told before booking that pool is closed

Leisure Family

8/10

Excellent

07 Oct 2025

Debra

Looks great in pictures. But in person, the room had old features, air conditioning hardly worked, blow dryer from 1960s with not a lot of power. Paint peeling on trim around bathroom door.
Lobby furniture fabric fraying.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Dana

It was exactly what I needed for one person one night!

Leisure Self

10/10

Exceptional

22 Sep 2025

Chris

The property was very clean well maintained staff were extremely helpful and very friendly

Leisure Self

8/10

Excellent

15 Sep 2025

Nickoles

I liked the history of the hotel yet it feels it hasn't been upgraded in years. There are cracks in walls and funky smells. Housekeeping was great!

Leisure Partner

2/10

Poor

09 Sep 2025

Roland

Only factor that fooled us is the location and breakfast. Rest is below one star rating not worth more than $29.99/night for the rooms conditions from electrical outlets to furniture and mainly the old fashioned low quality toilets/showers!

Leisure Family

10/10

Exceptional

09 Sep 2025

Niki

Everything was amazing! I will definitely be back! Thank you

2/10

Poor

08 Sep 2025

Ahmad

It was very bad and people unfriendly

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2025

Niki

Everything

Business_and_leisure Self

8/10

Excellent

08 Sep 2025

Morfi

Convenient location

10/10

Exceptional

26 Aug 2025

Stephanie

Convenient location and

8/10

Excellent

25 Aug 2025

George

quiet and clean

Leisure Partner

8/10

Excellent

16 Aug 2025

Genios

Lovely area.

Leisure Family

10/10

Exceptional

12 Aug 2025

Trifon

Very Central

Leisure Partner

10/10

Exceptional

29 Jul 2025

Spiridoula

Rooms need updated

Leisure Self

2/10

Poor

28 Jul 2025

Tony

Avoid This Place – Not Family-Friendly at All - s e x noises through the thin doors

I stayed here with my kids and it was a terrible experience. The walls and doors are extremely thin — we could hear people screaming during se e x all day and night. It was disturbing and completely inappropriate for a family setting.

When I went to management for help, they brushed it off and said, “What do you want us to do?” They even told us to just turn the TV up. Completely unprofessional and dismissive, especially since Greece has strict noise policies that are clearly being ignored here.

If you’re traveling with children or want a peaceful place to rest, DO NOT stay here.

Leisure Family

10/10

Exceptional

26 Jul 2025

katia

Great short term stay for 2 nights. Stayed at family room. Comfortable, clean. The promises are good and the location excellent. Next to both shopping and beach.
Only minor was the street noise when occasionally, motorcycles would rev up their engines.

Leisure Family

6/10

Pleasant

20 Jul 2025

Miltiadis

I didn’t like the room and the service bar and breakfast.

10/10

Exceptional

13 Jul 2025

Artemis

Great friendly staff, clean facilities and in great central location in glyfada

Leisure Friends

4/10

Poor

12 Jul 2025

Davelle

Not the nicest place. It’s cheaper than most for a reason.

6/10

Pleasant

09 Jul 2025

Verified traveler

Disappointed in Glyfada.

The hotel room was very dated, We spend 3 nights in a very uncomfortable 2\" hard mattress, The bathroom is dated, No shampoo or conditioner, only body soap in an empty dispenser a single unit for body soap only. Luckily we had our own hair products. We walked with bare feet to a very dirty floor we didn't realize how dirty it was until we looked at the bottom of our feet.
Nothing like the Brochure, We were very disappointed, for the money we expected better accommodations.
The front desk staff were very friendly and helpful, The lobby is updated and clean.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Shannon

We were only at the hotel for one night. The lobby and breakfast were lovely and the staff was very friendly and helpful. However the room was extremely uncomfortable. It was outdated but that doesn’t matter to us. The floor was noticeably sloping down (we were on the 4th floor). The beds were rock hard. It wasn’t even as if they were supposed to be firm mattresses. We all felt like we were sleeping on plywood. The windows did not lock properly and there were no screens. They are very large and a child could very easily hurt themselves if they were standing on the bed. Which they would being that we were in a family room (4 twin beds) two of the beds are under the two windows.

10/10

Exceptional

05 Jul 2025

Julie

The 1st room we got was very old and uncomfortable. But we got switched to a renovated one that was just amazing. The staff was very flexible and accommodating.

Leisure Family

6/10

Pleasant

29 Jun 2025

Kristen

Rooms need an upgrade

The lobby and pool very nice the rooms not so much. They need updated! My shower was horrible!

Self

4/10

Poor

27 Jun 2025

Andrew

Much dirtier and basic then the pictures described

Leisure Family

10/10

Exceptional

25 Jun 2025

Jackie

Clean, excellent hosts and most amazing location.

Leisure Family

8/10

Excellent

08 Apr 2025

MAGED

The staff was amazing plus the location of the property

Leisure Partner

6/10

Pleasant

04 Nov 2024

AbdulKadir

İn The glyfada for shoping for good is good

Self

2/10

Poor

27 Sep 2024

Gizem

It was one of my worst experiences at a hotel. The room was completely filthy, I was only going to stay for 2 nights so I did not warn the receptionists about it, I wish I did. The bathroom, especially the bath tub was so so dirty I could not take a shower. The neighborhood is very noisy, you may not be able to sleep at night due to the noise made by motorbikes until 5 am. My room card failed to work at least 5 times while I was trying to get in, so I asked the desk people to change it eveytime it did not function (which means 5 times). The pool seemed nice but I could not swim in it since I saw how dirty the WC was in my room, I could not be sure about the hygiene conditions of the pool. I did not want to get infected.

I am so sorry but it was such a bad experience. Would not recommend and would not stay there again.

Business

8/10

Excellent

07 Sep 2024

robert

Breakfast was outstanding along with the staff being very professional.

6/10

Pleasant

29 Aug 2024

Genios

The rooms need a big Reno. Location is fantastic

Leisure Partner

8/10

Excellent

15 Aug 2024

Kostas

Good friendly and very accomodating

Very accomodating, breakfast and swimming pool was refreshingly good. Turn up late with extra person and problem solved with no fuss

Partner

8/10

Excellent

02 Aug 2024

Genios

The rooms need an update.

6/10

Pleasant

25 Jul 2024

Verified traveler

Good hotel for the price

Good hotel

Self

10/10

Exceptional

14 Jul 2024

Bernard

Great location. 5 minutes from the heart of Glyfada’s shopping/dining area. Some rooms are upgraded and some are not but still clean and comfortable.

Leisure Self

10/10

Exceptional

06 Jul 2024

Nicholas

Convenient location, great staff.

Leisure Family

4/10

Poor

03 Jul 2024

Joshua

Dirty carpets and loud room. Doors are paper thin

Leisure Friends

6/10

Pleasant

22 Jun 2024

Francesca

The room was big

Leisure Family

2/10

Poor

26 May 2024

LEE

I never expected the room and bath room is so small.
No tooth brush and paste provided

10/10

Exceptional

08 Dec 2023

Maely

I love so much! Beatifull place! Recommend for everybody nice experience.

Leisure Partner

2/10

Poor

31 Oct 2023

Anjela

Rude and unhelpful

My daughter had an accident whilst in Greece and the booking had to be changed as a result. The hotel staff were extremely rude and unhelpful.

Friends_and_family Family

10/10

Exceptional

15 Oct 2023

Amanda

Stay was great!

Leisure Self

2/10

Poor

05 Oct 2023

Walid

rooms are terrible , staff are aggressive and in good manners

Business Self

6/10

Pleasant

04 Sep 2023

Michael

I would think twice

My room looked nothing like the photos. Honestly I felt like I was in a hostel. The shower didn’t have a handle holder so you couldn’t shower without holding the nozzle, the twin bed was very basic and carpet in bad shape.

Self

2/10

Poor

03 Sep 2023

Nagy

Terrible hotel, I rate the hotel less than one star, the staff very rude, don’t recommend to anyone. Never come back to this hotel again.

10/10

Exceptional

27 Aug 2023

Genios

Love Glyfada area.

Leisure Partner

8/10

Excellent

15 Aug 2023

Savon

n/a

8/10

Excellent

10 Aug 2023

Amalia

We loved everything about the property.
Only small issue rooms can do with an update...

Leisure Family

10/10

Exceptional

09 Jun 2023

Miriam

2nd stay and always great

10/10

Exceptional

29 May 2023

Donald C

Little store next to the hotel and that hotel having parking was the best for me.

Leisure Partner

6/10

Pleasant

25 Sep 2022

Natalia

Hotel definitely needs a renovation. Room was clean but old carpets and old appliances need an upgrade. On the 3rd day of our stay around 3 pm we were informed that due to some broken pipe down the street hotel has no water and that hopefully it will be fixed soon. We woke up next day to find out that we still have no water and at that point every hotel guest was frustrated. It is obvious that this was not hotel fault, however there was no management on site to be found and reception had to deal with every upset guest without any support. We were looking to change the hotel as we still had one more night at Congo Palace, when by noon water came back.

Partner

2/10

Poor

22 Sep 2022

Rosemary

Clueless About Service

My stay at this hotel was marked by an absolute lack of water — no shower, no flushing toilet, no sink water. Apparently a city pipe had burst and they couldn’t predict when it would be repaired. I understand that this was a crisis outside the hotel’s control. What I don’t understand was their total lack of customer service and efforts to assist guests. They were inflexible with the pool hours — unwilling to allow water-starved guests to enter the pool before 10:30 am. They offered bottled water, but only provided two bottles per room — hardly enough for a sponge bath. No buckets of water for toilet flushing. Asked about compensation for the inconvenience, the answer was “none.” Then they proceeded to collect 3 Euros additional tax upon check out. No offer of complimentary breakfast, partial refund, credit toward future stays, etc. Do not stay at this hotel. While the water will eventually be restored, their total lack of appreciation for customer service will surely manifest itself in other ways. And, as noted in an earlier review the attractive lobby is misrepresentative of the shabby, tired rooms upstairs. The staff members were pleasant and polite, but obviously controlled by an owner and managers with no understanding of effective business practices.

Friends_and_family Family

10/10

Exceptional

07 Sep 2022

Rosa

We had the loveliest stay at the Congo palace. I came for a conference but bought my toddler with me. Thé hôtel is beautiful, well located, very clean and modern. The staff are incredibly helpful and friendly. We could not have asked for a better hotel. Thank you to all the lovely staff!

Business Family

10/10

Exceptional

05 Sep 2022

Paul m cox

Fantastic location and staff were excellent, really enjoyed our stay

Partner

10/10

Exceptional

14 Aug 2022

Agnes

Within walking distance of many things.

Leisure Family_with_children

8/10

Excellent

07 Aug 2022

Ely

A little old hotel but clean and safe area and very friendly employees

Leisure Family

6/10

Pleasant

02 Aug 2022

Peter

Good location if you want to visit Glyfada.
Beach is close but very poor in terms of facilities.
Hotel is super tired and old.
Location has nearby abandoned buildings.
Rooms are ok and clean but dated.
I felt super disappointed when I pulled up to the property and robbed, certainly not worth the asking price.
Get on google maps and view the actual property, this was my mistake.

10/10

Exceptional

30 Jul 2022

Genios

Great location

Leisure Family

8/10

Excellent

09 Jul 2022

Ashraf

Clean, friendly and cooperative staff, convenient location

Leisure Family

4/10

Poor

12 May 2022

Amjad

Location

Leisure Family

8/10

Excellent

19 Apr 2022

Carly

Great location, lovely staff

Great hotel, very helpful & polite staff. Great location for beach, shops & restaurants. Only criticism is on very busy road which gets very noisy.

Partner

10/10

Exceptional

17 Feb 2022

Anthony

.

Business Self

2/10

Poor

09 Nov 2021

nada

Its very bad place

8/10

Excellent

26 Sep 2021

David

Glyfada Shopping.

We booked the hotel for the last 2 days of our Greek adventure before travel back to the UK.

The hotel is in a good location for walking to Glyfada's shops, restaurants and beaches.

Hotel to Athens airport is a direct 30 min drive.

The staff in the hotel where friendly and helpful during our stay.

We had a basic twin room. Over Looking the pool.

Our room was clean.

The hotel room is in need of refurbishment .

The bathroom is functional, however in need of moderation.

The hotel has cvd regulations in place

Taking all of the above into consideration, we would stay here again.

Partner

8/10

Excellent

09 Sep 2021

ELENI

Big rooms.....excellent location!!!

Friends_and_family Family

2/10

Poor

28 Aug 2021

Debbie

The photos on the website of this hotel are very deceiving. Upon arrival, the rooms looked NOTHING like they were featured on the website. The floors were completely dirty and stained (to the point where I wouldn't dare think of taking off my shoes), there was a musty mildew odor in the room, the desk in the room was not clean and had a sticky film over it to the point that when sitting down, my forearms stuck to the table, the upholstery of the furniture was ripped, there were blatant jagged chips alongside some of the furniture in the room, cracks on the walls and outside of front door, the bathroom floor and bathtub looked like it was not cleaned in over a week with stains and hair on the floor, there was a dead bug in the bathroom, so clearly this room was not examined properly. The front desk was not accommodating nor was willing to help us improve our situation; therefore, we had no other choice but to leave, same day, and find another hotel. This experience was absolutely unacceptable, especially coming from a 4-star hotel charging the rate that they charge. I would assimilate the rooms that were given to us
to the likes of a run-down hostel or dorm.

Friends_and_family Friends

10/10

Exceptional

24 Aug 2021

Georgia

I loved this hotel and really enjoyed my stay. The staff was so incredibly frinedly and helpful with suggestions on great places to to eat and to get daily errands done. They were always there to help with anything I needed help with and were always so plesant and kind about it! Hotel was also very very clean. I highly recommend Congo Palace!

Leisure Self

8/10

Excellent

11 Aug 2021

Marcelo

Surprisingly good !

3 nights and good stay.
The neighborhood behind the hotel...about 10min walk is fantastic with lots of restaurants, shops 'famous names' and cool people going around.

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

Verified traveler

It was a perfect place to stay for the night. Thank you very much

Business

4/10

Poor

30 Sep 2019

Lina

The hotel is ideally located however there is no blackout in the rooms ! The sun shines early in Greece and you wanna sleep in or not wake up with the sunrise then maybe it’s not the best place to Stay! And the first two days the room was not cleaned up !

Leisure Friends

8/10

Excellent

24 Sep 2019

Verified traveler

Beds were a bit hard. Breakfast was great, staff was accommodating , Location was great and very clean hotel

Friends_and_family Partner

6/10

Pleasant

23 Sep 2019

Luay

So far was good except one day we didn’t have water
At the hotel for 20 hours, we couldn’t even take
Shower because of that issue

Leisure Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

Nice hotel, near the city centre of Glyfada, easy access to public transport, shops , restaurants. Staff very kind and helpful

Leisure Partner

6/10

Pleasant

08 Sep 2019

mark

Wedding trip

The rooms are really outraged and tired. Nothing like the website photos. Service could not be faulted and was extremely good and efficient. Pool bar was good rooms were a let down

Family

10/10

Exceptional

07 Sep 2019

Verified traveler

Always a pleasure to stay here! So conveniently located, spotlessly clean and discretely luxurious.My family and I are returning customers for more than a decade!

Business_and_leisure Self

10/10

Exceptional

31 Aug 2019

Alma

Very nice. Highly recommended, very clean , nice location,

Leisure Partner

8/10

Excellent

29 Aug 2019

Catrine

Great staff, thank you Congo Hotel

The staff was amazing, very helpfull, and nice to my 1,5 year old son.

The beds are okay, and not as hard as expected :-)

Family

4/10

Poor

17 Aug 2019

Verified traveler

Room need to be advertised better. Any updated. We were shocked to see the condition of our room when we arrived. Staff was great however to accomidate to upgrade us.

Leisure Family

6/10

Pleasant

10 Aug 2019

Noy Matan

old hotel old facilities

4/10

Poor

06 Aug 2019

Verified traveler

Back to the future. If you book the economy rooms they are still the same as the hotel was first built in 1967. If you want a more modern room reserve the higher class rooms they have been renovated. The staff was friendly and the rooms were reasonably cleaned ( even though you can’t tell from the old furniture, carpet and decor. On the up side they do have newer TVs :). Overall the location is fantastic and the staff was friendly but the room was very disappointing.

Leisure Partner

2/10

Poor

04 Aug 2019

Verified traveler

Liked the location and friendly staff. The foyer of hotel us deceiving as it looks like a lovely new hotel however when you get out of the lifts to the floors it is really different as the carpet, walls etc are all dates and old. The same with the room, very old and dated and actually smells which we complained about and we had to keep the air con on as room was stuffy however it is placed in a bad position and it was freezing and we couldn’t fix this even with it on low and higher temperature. The towels were very bad and old and again matched the room. I complained and spoke to the manager as I wanted to let her know I was unhappy and the smell in the room was making me sick. They did offer to change our room but it was for the one night.

Leisure Friends

10/10

Exceptional

01 Aug 2019

Verified traveler

Location and Customer Service, Pool Area. Overall a very enjoyable stay

Friends_and_family Friends

4/10

Poor

31 Jul 2019

Verified traveler

The room was very bad, small and run down. They cleaners were good, and did they best they can do, but it's to run down.

Leisure Family

2/10

Poor

22 Jul 2019

Verified traveler

the initial room has dirty and carpet ripped and dirty. Asked for upgrade and paid 80 Euros for the upgrade. Horrible....

Leisure Family

10/10

Exceptional

19 Jul 2019

Nashwa

Helpful staff

Good location close to shopping, very helpful staff and nice breakfast

Partner

4/10

Poor

17 Jul 2019

Verified traveler

Over described by miles.....

It was amazing this hotel awarded 4 stars - poorly maintained and poor housekeeping.
Staff friendly and attentive small compensation for the state of the hotel.

4/10

Poor

15 Jul 2019

Eva

The hotel need renovation! The carpet was terrible!