The Westbourne House

United Kingdom , Blackpool
Blackpool, 21 Vance Road
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20 reviews shown

10/10

Exceptional

29 Aug 2024

Douglas

Close to the front, very friendly

Leisure Family_with_children

2/10

Poor

21 Apr 2024

Jorden

Disgusting

Business

2/10

Poor

08 Nov 2023

Tatiana

Simply horrendous! Just because the description says private bathroom don't expect it as it's just a private toilet. The fire alarm is faulty and loudly beeping - flashing lights and says call an engineer, but the owner couldn't be bothered. It was so bad that we had to book another place even though we arrived quite late. We had to threaten Expedia with the legal action to get our money back as they kept saying that the owner is refusing to refund so tough. Never again. AVOID!

6/10

Pleasant

16 Oct 2023

Verified traveler

Dissapointed

On first coming in the place looked quiet and fine could see it needed some updating which wasnt an issue that is what it is especially in this economy. We were greeted by a lovely lady at the door and a dog barking away in the staff area. On first glance the room looked fine clean bedding hoovered basics in there ect which for the price of the room we expectd, basics there even if it was tiny but on firther inspection it wasnt that clean the private toilet area looked like it had been given a quick wipe over there were hairs stuck all over, the sink tap needed to be on full blast otherwise the water wouldve gone all over the floor and flooded the toilet and a bit of dust in the room its self. Then looking at the shared shower that wasnt clean it looked as if it had been recently used the glass was dirty and the base of the shower was covered in some orange stuff and the sink was broken so we couldnt use those amenities. The matresses were well over used and not very comfortable. There was a plug socket that needed to be plugged into another plug socket in order to use it which is rather concerning. Family members stayed across from our room theirs was the same the shared toilet wasnt clean, there was even poop in the toilet bowl. They also tried to report that there was a leak coming through their ceiling from the above room but the staff there were disinterested in that fact. I wish i wouldve had time to take photos of the place. its not a place I'll be booking again.

Friends_and_family Family

4/10

Poor

07 Oct 2023

Elizabeth

Not good.

Not very welcoming, given key, told where room was, we wanted to book breakfast as advertised to be told they weren’t doing breakfast. The single bed was so uncomfortable I had to place towels down to try and cover the springs and bumps. No shower,
Will not be using again.

Friends_and_family Family

4/10

Poor

28 Aug 2023

David

When staying at a budget bed and breakfast you expect a reasonable amount of cleanliness and quality of bedding. Unfortunately this expectation was not met on this occasion. The bedding looked like it had seen better days down to the incredibly lumpy pillow. It was clear a table had been just cleaned with a wet cloth rather than polish given the streaks on it. The shower looked fine at initial inspection but even that could have done with a better clean. The outside of the property should have told us what to expect with long weeds coming out of the paved area. First impressions normally count for a lot and ours were disappointing. Probably would not stop here again.

Leisure Partner

4/10

Poor

12 Aug 2023

Ben

First impressions were not the best from the mould on the blinds on the ground floor room, the door latch on our room was nearly broken slight force would have allowed anybody to walk in.

The toilet on the landing was clean but the light did not work meaning going to the toilet in the night was difficult, as our room did not include the toilet inside.

The street outside was very busy lots of shouting and car traffic, unfortunately we could not close the window with how high it was situated, the musty smell was not nice either.

The staff were not inviting with little to next no enthusiasm or inviting personality seems to be run by young people.

There were used cutlery underneath the bed along with old McDonald’s toys from happy meals.

If I was on a stag do I would stay here for one night maximum providing I was not need cleanliness and hygiene. This is why I have reviewed this stay so low.

Positive was the location is close to the tower and amusements.

Leisure Family_with_children

8/10

Excellent

23 Jun 2023

Dean

Good value for money. Very nice staff and breakfast.

Dean Pearson
Nottingham

Leisure Self

6/10

Pleasant

19 Jun 2023

GAIL

Very convenient for The Tower, beach and Winter Gardens. The area is a bit run down but this is Blackpool in all its shabby glory. Paid extra for breakfast and it was excellent. We arrived at 11.30am and the room was ready and we were able to check in straight away, much appreciated. Small, Clean double room, comfy bed, good Wi-Fi

Leisure Partner

8/10

Excellent

06 Mar 2023

Justin

You get what u pay for but the property was in a lot better condition than others in the surrounding area. We would stay again.

Leisure Partner

10/10

Exceptional

02 Apr 2018

matin

nice and friendy

really cant complain room well kept clean nicely decorated owners really friendly very accommodating worth the money hope to stay again

10/10

Exceptional

02 Apr 2018

Joseph

Great stay, get what you paid for

We both couldn't have asked for much more from our stay. For the price we paid, the location was perfect and the hotel was at a far better standard then properties in the vacinity. The room was fairly spacious with a decent sized shower room. Drink was extremely cheap too. Overall fab stay and would definitely stay again.

Family

10/10

Exceptional

03 Nov 2017

Verified traveler

exactly as stated

Great place exacted as stated. Simple easy and in great location.

10/10

Exceptional

30 Oct 2017

Sharon

Friendly hotel , great location

Great hotel , friendly staff/owners who make sure you are comfortable and your needs catered for. Warm, clean room with good facilities. Breakfasts are great too. Good location not far from the tower. Long stay car park also nearby. Would definitely return here.

2/10

Poor

17 Oct 2017

Roger

3* are you having a laugh.

Listed as 3* but I can only dread to think what a 1* would be. This is very basic living. Double room a joke, about 8 foot by 6 foot. No drawers. No wardrobe. No chair just one small stool. Described as part en-suite. What a joke as all it has is a wash basin. It is not en-suite. Parking is misleading as Hotels.com described it as 'self parking £6:50'. In UK that sounds like you can park on site but they'll charge £6:50. Rubbish. It has no parking. The nearest car parks are all £14 but demand appeared to be several times capacity. We spent 90 minutes looking for a space and parked nearly 1 mile away so access is dreadful. Checkout is also early at 10am and breakfast is only available in a tight 30 minute window. Not very accommodating for what was hoped to be a relaxing weekend. Probably the listing was at fault as this might be typical of the area.

Partner

10/10

Exceptional

28 Sep 2017

Beki

Perfect

Great B&B. Would definitely stay again. Very welcoming when we first arrived. Room was very clean and modern. Bar was extremely well stocked with everything you could wish for. Their cocktails were fabulous (the first time I've ever had a sparkler in my drink!). Really friendly owners. Great location - right in the middle of everything, with tram stops nearby. Breakfast was fresh and well cooked.

10/10

Exceptional

21 Aug 2017

David

Excellent hosts

Excellent hosts and spotlessly clean.
Great location and have stayed here several times and will again.

Partner

10/10

Exceptional

09 Aug 2017

catherine

The hotel was very clean and comfortable.The staff very welcoming and friendly.We will be staying here again next year.

Partner

8/10

Excellent

24 Apr 2017

Alan

Nice clean hotel close to town only let down is the parking as there is none

10/10

Exceptional

03 Apr 2017

George

Spot On!

Brilliant, The owner was very very helpful and he hotel its self was perfect very clean and in perfect location. New Pillows needed but perfect everywhere else.

Partner