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Neuchatel City Hotel

Neuchatel · Switzerland

15-17 Av. de la GareView location

4.8/10Review score16 Reviews
Cleanliness5.6/105.6
Service4.6/104.6
Condition5.0/105.0
Amenities3.6/103.6
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Neuchatel City Hotel

Situated in Neuchâtel, 20 km from International Watch and Clock Museum, Neuchâtel City Hôtel features accommodation with a terrace, private parking, a restaurant and a bar. Located around 49 km from Bern railway station, the hotel with free WiFi is also 50 km away from University of Bern.

The property is non-smoking and is located 40 km from Forum Fribourg. At the hotel, each room is fitted with a wardrobe. Rooms come with a private bathroom with a shower, while some rooms include a balcony and others also boast city views.

At Neuchâtel City Hôtel each room is equipped with a desk and a flat-screen TV. Guests at the accommodation can enjoy a buffet breakfast. Languages spoken at the 24-hour front desk include German, English, Spanish and French. The nearest airport is Geneva International Airport, 121 km from Neuchâtel City Hôtel.

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A stay at Neuchatel City Hotel places you in the heart of Neuchatel, steps from Theatre du Passage and Galerie Quint-Essences. This hotel is 0.3 mi (0.4 km) from Trans Swiss Trail and 0.4 mi (0.6 km) from Lac de Neuchatel. Stay in one of 101 guestrooms featuring LED televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided on request. Guests will find features like a virtual front desk.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number CHE-377.608.385
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Theatre du Passage 0.1 km / 0.1 mi
Galerie Quint-Essences 0.2 km / 0.1 mi
Place des Halles 0.4 km / 0.3 mi
Trans Swiss Trail 0.5 km / 0.3 mi
Musée d’Art et d’Histoire 0.5 km / 0.3 mi
Place Pury 0.5 km / 0.3 mi
Lac de Neuchatel 0.5 km / 0.3 mi
Chateau de Neuchâtel 0.6 km / 0.4 mi
Casino Neuchatel 0.6 km / 0.4 mi
Prison Tower 0.6 km / 0.4 mi
Neuchatel Botanical Garden 1 km / 0.6 mi
Botantical Garden 1.1 km / 0.7 mi
Centre Durrenmatt Neuchatel CDN 1.3 km / 0.8 mi
Boudry District 3.3 km / 2 mi
Latenium 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • hotel
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • Secure parkingExtra charge
  • Laundry service
  • Multilingual staff
  • Smoke detector
Show 16 more facilities & services
  • Hotel safe
  • Lift access
  • Luggage room
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 2 BedroomsFAM.B2

    Photos are not available for this room type.

    Neuchatel City Hotel

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ECONOMYTRIPLE • ECONOMYTPL.EY

    Photos are not available for this room type.

    Neuchatel City Hotel

    TRIPLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Neuchatel City Hotel

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Neuchatel City Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Neuchatel City Hotel

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMY NON SMOKINGSINGLE • ECONOMY NON SMOKING • 1 BedroomSGL.EY-NM

    Photos are not available for this room type.

    Neuchatel City Hotel

    SINGLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKING • 1 BedroomDBT.NM

    Photos are not available for this room type.

    Neuchatel City Hotel

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Neuchatel City Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Neuchatel City Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Neuchatel City Hotel

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKING • 1 BedroomSGL.NM

    Photos are not available for this room type.

    Neuchatel City Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Neuchatel City Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Neuchatel City Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Neuchatel City Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Neuchatel City Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Neuchatel City Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMY NON SMOKINGDouble or Twin • ECONOMY NON SMOKING • 1 BedroomDBT.EY-NM

    Photos are not available for this room type.

    Neuchatel City Hotel

    Double or Twin ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Neuchatel City Hotel

4.8
Review score
16 Reviews
Cleanliness
5.6 /10
Service
4.6 /10
Condition
5.0 /10
Amenities
3.6 /10
5 reviews shown
6/10
Pleasant
14 Jun 2026
Serge
Auto check-in was not working
2/10
Poor
26 May 2026
christine
Hôtel avec des insectes dans ma chambre, ce qui a été nié par l'hôtel, le tout en étant particulièrement désagréable. Dans le même temps, ma collègue s'est retrouvée piquée par des punaises de lit et aux urgences pour une réaction allergique. Quand on signale ce point, le personnel met en doute ne s'excuse pas et est très désagréable. Pas de petit déjeuner? Une plateforme qui ne marche pas pour récupérer les factures... rien ne va, ni le fond ni la forme. À éviter absolument
Business
6/10
Pleasant
07 May 2026
francesco
It looks like the business is starting from scratch with this econcierge thing.
I think they need experience to find the correct balance.
I was there for two days, the only rubbish bin in my room was a very small one in the bathroom.
It may work for one night stay but if someone stay few days they may fill up the room with rubbish.
Experience should put these new business niggles right.
Self
4/10
Poor
09 Jul 2026
Mario Daniel
Ok if you’re desperate for a place to stay.
Self
6/10
Pleasant
15 Jun 2026
Fabien
Il n'y a pas de personnel !

Location & surroundings

Neuchatel City Hotel
15-17 Av. de la Gare, Neuchatel, Switzerland

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Neuchatel City Hotel

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