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Hotel Touring Au Lac

Berne · Switzerland

Place Numa Droz 1View location

8.2/10Excellent433 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.6/107.6
Condition7.8/107.8
Location9.2/109.2
Neighborhood9.0/109.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Touring Au Lac

Make use of convenient amenities, which include complimentary wireless internet access and ski storage. Take advantage of the hotel's room service. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. Lac de Neuchatel - 0. 1 km / 0.

1 mi- Trans Swiss Trail - 0. 1 km / 0. 1 mi- Theatre du Passage - 0. 3 km / 0. 2 mi- Place Pury - 0. 3 km / 0. 2 mi- Musée d’Art et d’Histoire - 0. 3 km / 0. 2 mi- Galerie Quint-Essences - 0.

4 km / 0. 2 mi- Chateau de Neuchâtel - 0. 6 km / 0. 4 mi- Prison Tower - 0. 6 km / 0. 4 mi- Casino Neuchatel - 0. 6 km / 0. 4 mi- Neuchatel Botanical Garden - 1. 2 km / 0.

Read more about this hotelShow less

8 mi- Botantical Garden - 1. 3 km / 0. 8 mi- Centre Durrenmatt Neuchatel CDN - 1. 5 km / 0. 9 mi- Boudry District - 3. 3 km / 2. 1 mi- Latenium - 4. 1 km / 2. 5 mi- Château d’Auvernier - 5 km / 3.

1 mi. The nearest airports are: Bern (BRN-Belp) - 69. 4 km / 43. 1 mi Geneva International Airport (GVA) - 122 km / 75. 8 mi The preferred airport for Hotel Touring au Lac is Geneva International Airport (GVA).

When you a stay at Hotel Touring au Lac in Neuchatel, you'll be on a lake, just steps from Lac de Neuchatel and Trans Swiss Trail. This hotel is 0. 2 mi (0. 4 km) from Theatre du Passage and 0. 2 mi (0. 4 km) from Place Pury.

With a stay at Hotel Touring au Lac in Neuchatel (Vieille Ville (Old Town)), you'll be steps from Lac de Neuchatel and Trans Swiss Trail. This hotel is 0.2 mi (0.4 km) from Theatre du Passage and 0.2 mi (0.4 km) from Place Pury.

Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 7:00 AM - 8:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CHF 18.00 to 18.00 for adults, and CHF 9 to 18 for children
    • Pet fee: CHF 10 per pet, per night
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: CHF 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Lac de Neuchatel 0.1 km / 0.1 mi
Trans Swiss Trail 0.1 km / 0.1 mi
Theatre du Passage 0.3 km / 0.2 mi
Place Pury 0.3 km / 0.2 mi
Musée d’Art et d’Histoire 0.3 km / 0.2 mi
Galerie Quint-Essences 0.4 km / 0.2 mi
Place des Halles 0.4 km / 0.3 mi
Chateau de Neuchâtel 0.6 km / 0.4 mi
Prison Tower 0.6 km / 0.4 mi
Casino Neuchatel 0.6 km / 0.4 mi
Neuchatel Botanical Garden 1.2 km / 0.8 mi
Botantical Garden 1.3 km / 0.8 mi
Centre Durrenmatt Neuchatel CDN 1.5 km / 0.9 mi
Boudry District 3.3 km / 2.1 mi
Latenium 4.1 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
Show 6 more facilities & services
  • Currency exchange facilities
  • Lift access
  • Restaurant
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Touring Au Lac

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Touring Au Lac

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Touring Au Lac

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hotel Touring Au Lac

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Touring Au Lac

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Hotel Touring Au Lac

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Touring Au Lac

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Hotel Touring Au Lac

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Touring Au Lac

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Touring Au Lac

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Touring Au Lac

8.2
Excellent
433 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
9.2 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Katrina
We had a comfortable stay, location was great
Partner
10/10
Exceptional
11 Nov 2025
Antony
Room was great location perfect and wonderful staff
Partner
10/10
Exceptional
30 Oct 2025
Doran
Yes
Leisure Partner
10/10
Exceptional
29 Sep 2025
Darren
We really enjoyed our stay at this hotel, the room was nice and clean, the bed was good and the shower was excellent. We stayed during the wine festival and the hotel is in the best spot if you like to be where the party is. The music is loud and plays until 3am so if you are not partying don’t expect to get any sleep before then. There is no fridge in the room but you can get one for 5 francs or you can store items for free in their fridge.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Caio

Good cost benefit

Friendly staff. Good location.
Self
10/10
Exceptional
12 Jun 2025
Robert
Beautiful setting, wonderful people.
10/10
Exceptional
16 May 2025
CHRISTIE
I really like how comfortableit is and how the kind the staff is. I always come
Here when in town
Self
10/10
Exceptional
03 Jan 2025
Verified traveler

Great stay

The experience was great
Keep it up
Business
10/10
Exceptional
29 Oct 2024
Mostafa
At the heart of the old town. The hotel would provide you with the city pass (free) with access to all museums and local transpositions (buses and trains) in the same surroundings. Do not miss to go to La Chaucer-de-Fonda for the international Time museum. A must see. Highly recommend the place.
Leisure Partner
8/10
Excellent
31 Aug 2024
James
Clean good basic facilities. Breakfast OK but a bit basic
8/10
Excellent
24 Jun 2024
Sara
Great location near the old city and by the lake front. We had to move rooms as the sink plug was stuck down in the first room but this was done quickly by helpful receptionist. Pillows were very soft but room change meant we could take pillows with us to have extra ones which made it more comfortable. Air conditioning units cooled the room but were very noisy. We had a roof facing room which was quiet. Very nice dinner at the Chinese buffet under the hotel! Convenient underground parking short walk away.
Leisure Partner
8/10
Excellent
24 Nov 2023
Stephen
Nice hotel, will stay again
Business Self
8/10
Excellent
20 Nov 2023
David
Stayed there for the third time
10/10
Exceptional
20 Oct 2023
David
A wonderful accommodation.
Business
10/10
Exceptional
19 Apr 2023
Ivor

Lakeside hotel in excellent position

Very friendly hotel next to the lake. Excellent location for the use of public transport, free with the canton Tourist Ticket. This gives free travel in the entire canton. This will save you a fortune.
Partner
10/10
Exceptional
28 Jan 2023
Graham
Very helpful and friendly team. A very high standard of cleanliness and pleasantly presented. Great location.
Business
10/10
Exceptional
14 Sep 2022
CHRISTIE
It was great but too short
Friends_and_family Friends
10/10
Exceptional
11 Aug 2022
Ruth
Very beautiful hotel at a very great location, clean room with AC, comfy bed and friendly staff, definitely recommend it guys.
Leisure Family
10/10
Exceptional
12 Dec 2021
Antony

Simply amazing

Wonderful central location by the lake with easy walk into central neuchatel, very friendly and understanding staff
Partner
8/10
Excellent
14 Sep 2021
Verified traveler

Older hotel but great location

The location of this hotel is really the selling point. It has views of the lake and is very central. The windows aren't the newest so you can hear the noise from the adjacent bar but the hotel thoughtfully provide earplugs for this very reason. The hotel itself is a little tired but the bed was comfortable and the bathroom functional. It was quite clean too. One of the best bits about the stay is the hotel provides you with a booklet of tickets for local attractions so you can have a boat trip, muséum visit and go to the botanical gardens all for free. It's also a travel pass so you can use public transport too.
Self
10/10
Exceptional
27 Dec 2020
Alla
Nice hotel, clean and quiet, very good location right in the centre. I certainly recommend it for everyone
Partner
8/10
Excellent
28 Jan 2020
Tania
A great location right in the centre of town. Friendly and helpful staff. A lovely bonus was the free travel and visitor pass for the duration of our stay given by the hotel.
The bathrooms could do with an update but were very clean. Breakfast coffee is from a machine, ok but not all options were working.
Partner
6/10
Pleasant
04 Nov 2019
Verified traveler
What I liked : friendly Staff, Good Location (at the lake)
What I didn't like : old building
Leisure Partner
8/10
Excellent
15 Jul 2019
Andres
We stayed 1 night, location is great and service was good. It mentioned on the web \"room with lake veiw\" well that is not true, due to the location it is practically impossible for any room to have a proper lake view.
Partner
4/10
Poor
23 Jun 2019
Verified traveler
We paid extra for a \"lake view.\" What we didn't know until after check in was that the \"lake view\" also overlooked a festival area and we were informed only after check-in that there would be loud music played just below our window until 2 a.m.!! We were cheerfully provided with free earplugs. SO, it's a nice enough hotel in a convenient location, but having loud music immediately adjacent to the hotel is ridiculous (ironically, I think the cheaper \"non lake view\" rooms would have been fine, as they're on the completely opposite side of the building).
Leisure Family
8/10
Excellent
15 Jun 2019
Peter

Refuge in the rain

I was on a solo cycling tour and had pre booked to stay 1 night. The hotel staff were very welcoming and a good breakfast was provided.
The hotel is in a fantastic location right on the edge of lake and close to the CBD. Unfortunately during my visit it was raining heavily so did not explore too much of the local area.
6/10
Pleasant
17 May 2019
Verified traveler
Location is great.

My bed squeaked whenever I moved. There's really no lobby place to sit and relax. There is no Wifi except in the rooms.
Leisure Self
10/10
Exceptional
08 May 2019
Verified traveler
Great place, not a thing to complain about. The view is nice, the towels are big and fluffy and it is quiet and well maintained.
Friends_and_family Family
8/10
Excellent
29 Mar 2019
Israel

Nice and serviceable.

Great location, serviceable staff. VERY uncomfortable keychain to carry around. Reasonable value overall.
I will definitely consider the TdL when I return to Neuchâtel.
6/10
Pleasant
15 Dec 2018
Brian

Fine, Basic

The place is ok but not great. It has basic and dated rooms but I didn't expect the most luxurious room. It is right on the lake so it's a great location in the city. Cheap compared to other hotels in Neuchatel but still very over priced.
Partner
10/10
Exceptional
15 Oct 2018
Hans

Great location!

Hotel is a few steps from the lake and close to restaurants. Reception very friendly, rooms are clean though small. Great for short stay. Would benefit from a remodel.
Partner
10/10
Exceptional
28 Sep 2018
CHRISTIE

Reliable and sweet

It is a sweet hotel and the staff are very kind there are limited hours at the front desk but they try to accommodate as much as possible. I would stay there again
Family
10/10
Exceptional
08 Sep 2018
Verified traveler

Comfy place on the lake

Really nice place with friendly staff and comfortable beds
8/10
Excellent
27 Jun 2018
Alexandar

Nice, but noisy

Everything was as advertised except the noise - there was some sort of a music festival going on right under our window (lake side)
Partner
6/10
Pleasant
14 Jun 2018
Verified traveler

Value the money with prices of the room lower

Hot summer with no air cond, good thing it’s at the city center near the lake. Every other thing like an average 3 star hotel
Family
8/10
Excellent
17 May 2018
Jessica

Friendly staff - Amazing area

Old Town is a great area to stay in Zurich and wander around in your free time!
8/10
Excellent
05 May 2018
Verified traveler
Great staff on check-in. We also had to check-in later in the evening on our second night and they easily made arrangement for using the lock box outside the hotel. The room was clean and neat as was the hotel. The location is excellent in Neuchatel. The one draw back was that the doors between the adjoining rooms do not offer much sound protection and I could easily hear coughing and snoring from the neighboring room. Otherwise not back experience.
8/10
Excellent
28 Mar 2018
Verena

Neuchatel

Visiting family, the location was great right on the lake and walking distance to downtown and old town and many restaurants and shops.
Partner
8/10
Excellent
24 Feb 2018
Verified traveler

Nice place!

Worked great for what I needed.
6/10
Pleasant
03 Sep 2017
Sara
Good location. Room was adequate and clean. It was older but maintained well. Some of the staff were friendly and helpful and others didn't even greet you when you came in.
10/10
Exceptional
10 Mar 2017
Micheal

Great location in town centre

A lovely hotel in a great location near the lake
8/10
Excellent
19 Jul 2016
Verified traveler

Nice Hotel shame about the Neighbours

The stay was good apart from noisy music comming from bars next to Hotel till gone 11 at night.
Partner
6/10
Pleasant
13 Jul 2016
Verified traveler

early jog near the lac

All good, not great but does the job
6/10
Pleasant
07 Feb 2016
Simon

Good base for business stay

Good base to sleep and close to restaurants and buses.
8/10
Excellent
10 Nov 2015
Not Provided

good value

good value , doing sport in the area
Family
8/10
Excellent
31 Oct 2015
Verified traveler
Solid European hotel with small rooms in an older building. Great location next to waterfront. Friendly staff and very helpful.
10/10
Exceptional
08 Sep 2015
sdines

poor English but welcoming stuff

the hotel is located on the lac. very close to the center. the hotel has parking , free of charge , in the public area.
6/10
Pleasant
03 Sep 2015
Verified traveler

Good location by the lake and the city center.

Staff is really not friendly. Hotel and rooms in bad condition and very old.
6/10
Pleasant
19 Jul 2015
Verified traveler

Below standard

No pool, no fan despite 34 degree heat, no kettle, Loud music from the restaurant below until late at night, not much choice for breakfast, water drained too slowly in bath so I showered in a foot of water
6/10
Pleasant
21 Jun 2015
Verified traveler

Fine, not great.

There was very noisy construction going on in the hotel during the day. Not a problem for us as we were out, but quite inconvenient if you are looking for peace. Make sure to request a non-smoking room if that is what you want. The rooms are small but clean. In order to have cool air, you must leave the window open which means bright sunlight and a great deal of street traffic.
Family
8/10
Excellent
04 May 2015
Verified traveler
Excellent location-all dining and transport is within a minute walk. Good location for a few nights business or pleasure travel.
8/10
Excellent
02 Jan 2015
Verified traveler

Overnight city trip

This was a quick overnight trip
The hotel is ideally located to explore the city
Partner
8/10
Excellent
21 Dec 2014
Cady

Great location

Hotel was in a beautiful location and staff was very friendly.
8/10
Excellent
24 Nov 2014
Verified traveler

Good hotel in an excellent posistion

I had a good stay and I found the hotel was reasonable value for money.
8/10
Excellent
05 Aug 2014
well travelled

Short break in neuchatel

Well positioned hotel, only budget hotel on lakeside,helpful receptionists. No free wi fi in hotel and no tea/coffee maker in room, very reasonable room rate makes up for lack of facilities. Visitors should note free wi fi market square.very pretty old town
8/10
Excellent
20 Mar 2014
SimonH

Expensive for such a small city, like...

...everything in Switzerland. The hotel was good but the room small and the price is high comparing to UK prices.
Partner
6/10
Pleasant
01 Mar 2014
Rex

Not quite what was expected

This is more of a pension than an hotel. The rooms are very small but comfortable. Parking is only free with a voucher from the reception for which a deposit will be requested.
6/10
Pleasant
20 Jun 2013
MatchkeY

Functional, but in a great spot

Basic amenities & clean. Great location near the lake. If you don't need to spend a huge amount of time in the room then perfect.
Family
10/10
Exceptional
11 Dec 2012
Verified traveler

Great hotel for a comfortable stay

I had a great hotel experience. The ladies at the reception desk were very nice and helpful. They helped me find good restaurants and even made dinner reservations for me.
4/10
Poor
17 Aug 2012
Rae

great location, ugly hotel, sweet staff

The hotel couldn't be in more picturesque setting -- right beside the lake of Neuchatel, with the Swiss Alps behind it -- but it is old and ugly, in sorry need of updating. Terribly hot in August, no fan. Really nice staff, but not even they could make up for the ugliness of the hotel.
8/10
Excellent
15 May 2012
Verified traveler

close to all must-see sights

The overall stay was good, no issues. I had booked two rooms with lake site view; we could see the lake but the hotel was not exactly at the lake... A little misleading.
Family
4/10
Poor
21 Jul 2026
Johannes Ulrich
Ein Hotelzimmer im Sommer ohne aircondition und nicht einmal ein Ventilator, bei offenem Fenster und den Motorrädern welche mit Vollgas durch das Zimmer rasen. Das kam nicht gut bewertet werden
8/10
Excellent
17 Jun 2026
Raphael
Gut gelegenes aber leider in die Jahre gekommenes Hotel, sonst alles einwandfrei.
Self
8/10
Excellent
25 May 2026
Markus
Sehr gut gelegen, nahe See und Altstadt, helle Zimmer, funktional eingerichtet, gutes Preis-Leistungs-Verhältnis.
Partner
8/10
Excellent
16 May 2026
Franz
Für unsere Zwecke war die Unterkunft sehr passend und gut ausgestattet.
Zimmer zum See/Hafen hin, ruhig. Gut funktionierende Dusche.
Partner
10/10
Exceptional
16 Apr 2026
Oceane
Chambre propre , personnel agréable
Friends_and_family Friends
8/10
Excellent
08 Apr 2026
Philippe
Okay
Partner
10/10
Exceptional
25 Mar 2026
Emmanuelle
.
Self
8/10
Excellent
01 Feb 2026
Saki
Wifi
8/10
Excellent
14 Jan 2026
Daniel
Confortável, limpo, banheiro ótimo, excelente localização
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Jean-Marie
Chambre et salle de bain très propres mais cabine de douche très glissante et vieillotte .....
Nous avons apprécié l'amabilité et la gentillesse de l'accueil ... et la situation de l'hôtel en centre ville, très pratique pour visiter la ville à pied, ainsi que la facilité de se garer devant l'hôtel.
Nous séjournerions à nouveau volontiers dans cet hôtel !
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Jean-Francois
Trés bon accueil.
Hotel trés bien situé au bord du lac.
Parking autour pour 10fs la journée.
Chambre trés propre.
Bonne literie.
Bon petit déjeuner trés varié.
Friends_and_family Family
8/10
Excellent
16 Dec 2025
Cornelia
Freundliches Personal, gute Lage.
Self
8/10
Excellent
15 Dec 2025
Irene
Mooie kamer! Wel iets kleiner dan gedacht, wij hadden de Queen Comfort City Side op de derde etage. Heel schoon hotel. Ontbijt was goed, maar simpel. Hele vriendelijke medewerkster
10/10
Exceptional
06 Dec 2025
Véronique
La chambre était très propre, le personnel très accueillant, le petit-déjeuner très diversifié et l’hôtel était très calme grâce à des tapis bien épais.
Self
8/10
Excellent
12 Nov 2025
Michel
-
8/10
Excellent
04 Nov 2025
Brigitte
Tout était parfait propre cossu
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Emmanuelle
.
Business
10/10
Exceptional
28 Oct 2025
Yoginder
Alles was goed
Partner
10/10
Exceptional
21 Aug 2025
Wuscher
RAS
Leisure
6/10
Pleasant
21 Aug 2025
Lorenza
Buona posizione vicino al centro
Leisure Partner
8/10
Excellent
13 Aug 2025
Laurent

Hôtel bien situé pour visiter Neuchâtel

Hôtel bien situé pour visiter Neuchâtel, car proche du cœur de ville et du lac. Chambre petite mais lit double confortable. En revanche, la climatisation est bruyante. Impossible de la laisser en fonctionnement la nuit sous peine de ne pas trouver le sommeil.
Partner
6/10
Pleasant
09 Aug 2025
Elisabeth
Das Frühstück war mager, für 18 Fr.
10/10
Exceptional
03 Aug 2025
Giorgio

Neuchatel Entdecken

Sehr gutes zentralgelegenes Hotel um Neuchatel zu Fuß entdecken.
Partner
8/10
Excellent
26 Jun 2025
Hohl

Schönes Hotel am See

das Hotel ist zentral dirkekt am See, sehr sauber und das Personal an der Info freundlich und hilfsbereit.
Wir werden es weiter empfehlen und kommen gerne wieder.
herzlichst fridy und ernst hohl
Partner
10/10
Exceptional
19 Jun 2025
PAUL
Hôtel calme au bord du lac
Business
10/10
Exceptional
14 Jun 2025
Ronald
J'ai aimé l'environnement au tour de l'hôtel les terrasses et le bord du lac.
Leisure Partner
10/10
Exceptional
07 May 2025
laurent
Hôtel très bien placé au bord du lac
Business
4/10
Poor
28 Mar 2025
Verified traveler

Décevant malgré l’accueil

Personnel d’accueil très aimable et excellent emplacement.
Pour le reste… très moyen : confort minimum (pas d’oreiller supplémentaire, juste savonnette et gel douche/shampooing), la réception ferme autour de 20h. Mieux vaut ne rien avoir à demander plus tard !
Nous n’avons pas pris le petit-déjeuner sur place mais ce que nous en avons aperçu n’était guère attirant.
La façade l’hôtel donne le ton général.
Notre déception est tempérée par l’accueil vraiment aimable de tous les membres du personnel que nous avons vus.
10/10
Exceptional
02 Feb 2025
Severine

Super zentrales Weekendhotel

Das Hotel am Hafen ist super zentral. Wir hatten ein hübsches Eckzimmer zum Hafen. Das Badezimmer war etwas schmal, aber mir haben die Fliesen sehr gut gefallen.
Es war schön ruhig in der Nacht (Wintersaison). Im Zimmer hat es eine Heizung und für den Sommer hätte es auch ein Klimagerät.
Partner
8/10
Excellent
17 Jan 2025
Levan
Eenvoudig hotel. Veel moet je niet verwachten. Kebabzaak onder beneden, dus veel kooklucht. Wel schoon.
Business
10/10
Exceptional
06 Dec 2024
Eliza

Einfach schön

Tolles Eckzimmer mit Blick auf den Hafen und den See, Jetzt im Winter war es ruhig draussen, im Sommer ist im Hafen abends viel los.
Partner
8/10
Excellent
26 Aug 2024
Denis

Très bien sauf la vue que l'on paye sans l'avoir.

Bel établissement, très bien situé pour visiter la ville. La possibilité de payer 10 francs a l'hôtel et d'avoir une carte pour la journée de stationnement est top. Probablement valable dans les autres établissements.
Seul bémol, nous avons pris et payé plus cher une chambre avec vue sur le port, en fait nous avions une vue arbres!!
Petit déjeuner correct sans plus compte tenu du prix 19 francs \" mais nous sommes en Suisse '
Partner
10/10
Exceptional
18 Aug 2024
Christophe

Bon séjour

Vendredi 16 août 2024 arrivée super accueil et avec le prix vous avez un circuit bâteau location vélo et visites musée le jeune homme à l'accueil très très sympa. il faut mettre 10fr suisse par jour pour le parking le réceptionniste vous remettra une carte de stationnement merci
Partner
8/10
Excellent
23 Jul 2024
Daniel
-
Leisure Partner
10/10
Exceptional
14 Jul 2024
Emilie

Hôtel propre, calme et très bien situé

Très satisfaite de mon séjour. L’hôtel est très bien situé, juste à côté du lac où l’on peut se poser pour profiter de la vue, voire se baigner, mais est aussi tout près du centre ville. Tout peut se faire à pieds, y compris l’arrivée depuis la gare (entre 10 et 15 minutes de marche). La chambre est propre, je n’ai pas fait appel au service de chambre étant donné la courte durée de mon séjour. L’hôtel est très calme et le personnel est agréable et disponible.
Self
8/10
Excellent
13 May 2024
Hans-Rudolf
Optimaler Standort. Immer wieder bin ich gerne hier.
Business
10/10
Exceptional
20 Jan 2024
Cyril
Next to the lake and very central. Many places to go to have dinner. Cozy small room with a great bathroom.
Business Self
10/10
Exceptional
30 Dec 2023
Lara
Tout c’est bien passé. J’ai redu la chambre avec pas mal de retard mais on ne m’a fait aucune remarque.
Self
10/10
Exceptional
09 Dec 2023
Fiona Luisa
Einfach, sauber, ruhig
Leisure Partner

Location & surroundings

Hotel Touring Au Lac
Place Numa Droz 1, Neuchatel, Switzerland

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Hotel Touring Au Lac

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