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MATES PORT HOTEL

Istanbul · Turkey

Serçe Sokak 11, 11View location

5.8/10Review score7 Reviews
Cleanliness6.4/106.4
Service5.8/105.8
Comfort7.4/107.4
Condition5.6/105.6
Amenities4.0/104.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About MATES PORT HOTEL

Enjoy a peaceful stay at Mates Port Hotel, featuring 14 newly renovated accommodation units. Guests enjoy complimentary Wi-Fi throughout the hotel and the convenience of a 24-hour reception. Located in the heart of the historic peninsula, many attractions are within walking distance.

Please note that some services may incur a fee.

Read more about this hotelShow less

Mates Port Hotel is centrally located in Istanbul, a 4-minute walk from Bosphorus and 7 minutes by foot from Galata Tower. This hotel is 0.5 mi (0.8 km) from Galataport and 1.5 mi (2.4 km) from Taksim Square.

Make yourself at home in one of the 14 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include window guards
    • Property Registration Number 2022-35-1242
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 6.0 per day
    • Rollaway bed fee: EUR 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Turkish

Nearby attractions

Bosphorus 0.3 km / 0.2 mi
Istanbul Cruise Ship Terminal 0.5 km / 0.3 mi
Karakoy Pier 0.6 km / 0.3 mi
Galata Bridge 0.6 km / 0.3 mi
Galata Tower 0.6 km / 0.4 mi
Golden Horn 0.6 km / 0.4 mi
Galataport 0.7 km / 0.4 mi
Istiklal Avenue 0.8 km / 0.5 mi
Pera Palace Hotel 1.1 km / 0.7 mi
Egyptian Bazaar 1.2 km / 0.8 mi
Eminönü Square 1.4 km / 0.8 mi
Eminonu Pier 1.5 km / 0.9 mi
Taksim Square 1.8 km / 1.1 mi
Grand Bazaar 1.9 km / 1.2 mi
Süleymaniye Mosque 2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2004
  • Year of most recent renovation: 2022
  • Total number of rooms: 14
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Single rooms: 3
  • Twin rooms: 3
  • Double rooms: 4
  • Suites: 1
  • Superior rooms: 3
  • hotel
  • MasterCard
Show 36 more facilities & services
  • VisaExtra charge
  • MaestroExtra charge
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverageExtra charge
  • Wi-fi
  • Car hire
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilitiesExtra charge
  • CloakroomExtra charge
  • Garden
  • Luggage roomExtra charge
  • Clothes dryer: 1
  • Electric kettle: 1
  • Towels and bed linen
  • Non-smoking areaExtra charge
  • Smoking area
  • LGTBIQ friendly
  • Naturist
  • Charges for late arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 43 m²FAM.B2
    FAMILY ROOM TWO BEDROOMSPhoto unavailable5 photos

    MATES PORT HOTEL

    FAMILY ROOM TWO BEDROOMS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • 220V power supply
    • Alarm clock

    Facilities with extra charge

    • Bathrobes
    • Background music

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 36 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable8 photos

    MATES PORT HOTEL

    JUNIOR SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Desk
    • Alarm clock
    • 220V power supply
    • Wi-fi
    • Toiletries
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Slippers
    • Soundproof room
    • Bathroom: 1
    • Hairdryer
    • Minibar
    • Ironing set
    • Central heating
    • Safe

    Facilities with extra charge

    • Background music
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    MATES PORT HOTEL

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    MATES PORT HOTEL

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    MATES PORT HOTEL

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 25 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable12 photos

    MATES PORT HOTEL

    DOUBLE DELUXE

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Centrally regulated air conditioning
    • Smoke detector
    • Towel menu
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Slippers
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • 220V power supply
    • Bluetooth speaker
    • Wi-fi
    • Safe
    • Central heating
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping

    Facilities with extra charge

    • Bathrobes
    • Background music

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 19 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable11 photos

    MATES PORT HOTEL

    DOUBLE SUPERIOR

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Slippers
    • Satellite TV
    • Cable TV
    • Towel menu
    • Fridge
    • Alarm clock
    • Soundproof room
    • Shower: 1
    • Minibar
    • Ironing set
    • Central heating
    • TV
    • Bathtub: 1
    • Towels and bed linen at surcharge
    • Smoke detector
    • 220V power supply
    • Wi-fi
    • Housekeeping
    • Hairdryer
    • Safe

    Facilities with extra charge

    • Background music
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    MATES PORT HOTEL

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 15 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable10 photos

    MATES PORT HOTEL

    Double or Twin STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Slippers
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Soundproof room
    • Bathroom: 1
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Central heating
    • Safe
    • Wi-fi
    • 220V power supply

    Facilities with extra charge

    • Background music
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about MATES PORT HOTEL

5.8
Review score
7 Reviews
Cleanliness
6.4 /10
Service
5.8 /10
Comfort
7.4 /10
Condition
5.6 /10
Amenities
4.0 /10
5 reviews shown
10/10
Exceptional
16 Oct 2023
Verified traveler

Nice boutique hotek

Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
Self
2/10
Poor
16 Aug 2025
Kübra
Odanın içinde banyo tuvalet yok. Erkek arkadaşımla gittim rezil oldum. Banyo dışarda ve başkalarıyla ortak kullanım. Ve yatak sırtımı çok ağrıttı. Oteli hiç beğenmedim
Partner
4/10
Poor
02 Dec 2024
Ugur
Ben yaşadıklarımı anlatayım siz karar verin
İlk gün otele giriş yaptık seçtiğimiz odadaki fotoğraflarla kaldığımız oda farklı yanlışlık oldu deyip özür dilediler kabul ettik
İkinci gün sabah odadan çıktık döndüğümüzde oda soğuktu kaloriferin çalışmadığını fark ettik çözümü termostatik vanayı sökerek sağladık ve çalıştı klima merkezi olduğu için hiç çalışmadı
Banyo yapmaya çalıştık duşun hem alttan hem üstten su kaçırıyordu duştan sonra tüm banyo su içinde kaldı bilgi verdik sadece alt kısmın tamiratı yapıldı
Üçüncü gün duş almaya çalıştık su bir ısınıp bir soğuyordu
Personel her zaman yardımcı olmaya çalıştı her konuda ellerinden geleni yapmaya çalıştılar her zaman güler yüzlü iletişim gerek telefonda gerekse yüz yüze çok kibardılar
Otelin konumu güzel merkezi ancak sakin noktada şehir gürültüsü fazla yok
Partner
8/10
Excellent
02 Nov 2023
Cansu
Rustige plaats met veel bezienswaardigheden in de buurt. Wel kleine kamers. Zeer vriendelijk personeel.
Leisure Friends
2/10
Poor
20 Oct 2023
Yavuz
Hotel is not like pictured and told!!!! The rooms are very very dirty, we even had hair in the minibar and one hanging down from the air conditioner. We had mold in our bathroom and the ceiling over the bed was damaged!!! All comments are fake!!! We trusted the previous comments but it was horrible!!! We did our check out immidiatly and had to book another hotel. Would never ever go Again! Don‘t trust the comments in the internet! No reception in the hotel, no wardrope in the rooms, no elevator for the 5th floor.
Leisure Partner

Location & surroundings

MATES PORT HOTEL
Serçe Sokak 11, 11, İstanbul, Turkey

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MATES PORT HOTEL

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