Name: Hyatt Regency Cairo West
Address: Km 22 Cairo - Alexandria Desert Road Pyramids Heig, 6th Of October City, EG

10/10

Exceptional

04 Aug 2026

Yositara

Clean rooms

8/10

Excellent

17 Jul 2026

Maria

Hotel is very nice and clean Very noisy people 2 nights we canot sleep

Partner

2/10

Poor

04 Jul 2026

Wael

The check in experience was nice the front desk Ali was great and very welcoming, he was the only good thing in this whole place. The room was not what i booked for, had to connect two small beds to get the queen bed experience with all the terruble uncomfortable way to sleep. Pillows was awful, the 2nd night there i get a call from the front desk asking for my wife ID in a cheap way and asking for 25 usd for each night as my booking was for a single person although my booking was for 2 and already a night has passed. Trashy experience and certainly i dont recommend to anyone it has nothing to do with a 5 stars hotel except the name.

Partner

10/10

Exceptional

18 May 2026

Zahur

Lovely staff, they were very helpful, food was awesome especially breakfast. Rooms was lovely with a balcony. The swimming pool was great really enjoyed using the pool and chilllng poolside

Partner

10/10

Exceptional

27 Apr 2026

Yana

Amazing stay! Beautiful hotel, staff was extremely nice, helpful and polite. Food was delicious.
Wish we could stay longer

Friends

6/10

Pleasant

06 Apr 2026

Akiya

Breakfanst buffet is poor as this level.

Family_with_children

10/10

Exceptional

03 Apr 2026

Anirban

The Hyatt Regency is a reliable hotel that serves as a safe oasis. It is located in Cairo West, which is a bit far from Cairo proper but very convenient for seeing the Pyramids and the Grand Egyptian Museum in Giza. The staff are attentive and friendly, easily accommodating a fast check-in at 5:00 AM. The common spaces are nice, the pool is enjoyable, and we had good meals throughout our stay, including breakfast on all four days. My only minor critique involves the cafe area. It seems every man smokes in Egypt, but management should try to prevent smoking or the lingering smell of smoke in the cafe. Overall, it is a comfortable and practical choice for visiting the local monuments. You will feel secure and comfortable staying here.

Family_with_children

10/10

Exceptional

16 Feb 2026

Betryn

My first time in Cairo was met with an exceptional hotel. Clean, modern upscale. Kind and helpful staff. Views of the (distant) pyramids. PHENOMINAL breakfast buffet -gotta sample the eggplant! Given the opportunity, I would happily stay again.

Leisure Self

10/10

Exceptional

10 Feb 2026

Anna

Everything was really clean and new and the staff super friendly and helpful. We couldn’t really see the pyramids from our room though. Otherwise really nice hotel!

Leisure

10/10

Exceptional

06 Feb 2026

Dinna

Staff were very helpful and pleasant. Room was clean and spacious. Good breakfast buffet selection. Amenities were excellent. Pool looked inviting just didn’t have time to try it.

The only negative for me is that smoking is allowed in the common areas (which seems to be common practice in Egypt)

Business

10/10

Exceptional

05 Jan 2026

Paula Melo

O Hotel maravilhoso, alto padrão de qualidade, limpeza e com atendimento educado, atencioso. Parabenizo em especial ao time de concierge que sempre muito educados, extrovertidos, divertidos com extremo profissionalismo — fizeram toda a diferença durante a estadia. Recomendo fortemente e certamente retornarei pois foi um dos melhores locais de hospedagem de nossa viagem de férias em família.

Leisure Family

10/10

Exceptional

28 Dec 2025

henry

Service is great, the hotel has an excellent personal guides and drivers. Affordable and keeps you safe. We paid an average of $400US for a guide, driver and car for 8 hours. They saved us time, protected us from crime and being ripped off.

Leisure Family_with_children

10/10

Exceptional

02 Nov 2025

Shamez

The staff was very helpful - I had lost my luggage and they helped me communicate with the airline staff.
Breakfasr was amazing!

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Siobhan

Oversll a fantastic find!

Leisure Family

8/10

Excellent

16 Oct 2025

Hassan

Room flooring was porcelain which isn’t fitting of a 5 star property

Leisure Family

10/10

Exceptional

22 Sep 2025

Nancy

Perfect environment in all areas.

Partner

10/10

Exceptional

30 Aug 2025

Mohammed

Very slow internet!
Otherwise, excellent

Business_and_leisure Family

10/10

Exceptional

24 Aug 2025

Michael

Excellent staff ,excellent place ,everything was top notch !! Would definitely stay here again. Plan to come back next year for Christmas!

10/10

Exceptional

16 Aug 2025

Angie

Very nice hotel, clean and quiet.

Business_and_leisure Family

8/10

Excellent

30 Jul 2025

Yasser

The reception staff and the housekeeping..Amenities.

10/10

Exceptional

26 Jul 2025

Jawad

clean and covenant and a good dinning experience

10/10

Exceptional

20 Jul 2025

Alan

Great place

10/10

Exceptional

11 Jul 2025

Yasser

The staff is well trained, professional and great communicators. Wonderful young professionals to lead the sector in the near future. Congratulations!

10/10

Exceptional

24 May 2025

Verified traveler

Great stay

Friends_and_family Family

10/10

Exceptional

13 May 2025

Andreas

Nice property in new giza. When the sky is clear you can see the pyramids from the courtyard!

Leisure Family_with_children

6/10

Pleasant

24 Apr 2025

Sherine

Unfortunately, the level of service at the hotel was well below the threshold of what you would expect at a five star hotel. Breakfast was OK but you couldn't get spoons, for example, unless you asked staff multiple times. Its also not great for families. We travelled with our 6 year old boy and everytime he needed to go to the bathroom or get something from the breakfast bar, we'd asked about our room number and whether we paid for the breakfast with the room! This has become a running joke at our house - \"whats your room number?\" At the cafe on the first floor, i bought my son a can of coke and then asked him to go and ask for an empty cup. The woman at the till came over to me and asked me to pay for the can of coke again thinking that my 6 year old had taken it without paying for it. No amount of explaining worked and in the end my husband asked her to please leave us alone. It's just not a hotel I would recommend for a family trying to have a relaxing vacation. It might work for older couples or tourists traveling with friends but not for families with children.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2025

Rakeem Jamar

My fiancé and I had a wonderful week stay. This hotel is definitely five stars. Clean friendly staff. Food buffet for breakfast and dinner is fantastic. Definitely would highly recommend.

Business_and_leisure Partner

10/10

Exceptional

02 Mar 2025

Monika

Girls trip

Hotel is womderful. We had a terrible experience at the previous hotel we satyed and hotels.com was useless in helping us resolve our issue. But as soon as we got to the Hyatt it was great. The only disappointing part of the Hyatt is that we didnt stay there sooner and avoid the disaster we experienced. The hotel has multiple security checkpoints to enter and exit the property. The front desk agents were wonderful. Room was wonderful. The hotel room service we ordwred was wonderful, even called us to ask us if the food was good. Loved it. Nothing much in walking distance as the area is new construction but very close to pyramids. Absolutely top quality.

Friends_and_family Friends

8/10

Excellent

08 Feb 2025

Vincent

Only real drawback was soundproofing or lack off. Baby crying in next room disturbed my sleep.

Leisure Self

6/10

Pleasant

28 Jan 2025

Adrian

Great apart from being sold counterfeit cigars at the bar area, unexpected for a high end hotel like this.

Business

10/10

Exceptional

26 Jan 2025

Damario

One of the best hotel I have stayed at.

10/10

Exceptional

06 Jan 2025

Howard Rupert Trevor

Cairo - Trip - Hyatt Regency Cairo West

Two year old hotel, modern and in a good part of Cairo. Near shopping areas and main tourist areas.
Staff helpful, and issue with the food etc. Live music many of the evenings.
Down side was the interconnecting doors in the rooms.. Felt like your room neighbour was in the room.. Design fault with the doors ? or too thin. ?
Had mentioned to the team, they were aware, but full hotel meant the room could not be changed.

Business

10/10

Exceptional

15 Dec 2024

meleigy

Modern hotel with very good food

Business

10/10

Exceptional

03 Dec 2024

Sam

Perfect location for where I need to work when visiting Cairo. Safe secure, clean, good food options.

Business

10/10

Exceptional

28 Nov 2024

Mohamed

I recently stayes ant Premiere LE REVE and it was an exceptional experience. The staff was incredibly friendly and accommodating, making check-in a breeze. The room was clean, modern, and well-equipped, with all the amenities I needed for a comfortable stay. Overall, a fantastic stay, and I would highly recommend this hotel to anyone visiting the area. The team was fantastic! They were energetic, friendly, and always created a fun atmosphere. They truly made the stay memorable. Their enthusiasm and creativity added a special touch to our holiday experience.

Business_and_leisure Friends

10/10

Exceptional

07 Nov 2024

GARY

Great hotel. Very clean and all the staff were very helpful!

Business Partner

10/10

Exceptional

06 Nov 2024

HUSAM

Hyatt Regency Hotel offers a perfect blend of safety, tranquility, and cleanliness. Whether you’re traveling for business or leisure, this hotel provides an ideal retreat away from the hustle and bustle. I highly recommend it to anyone seeking a peaceful getaway. I look forward to returning on my next visit!

Leisure Family

10/10

Exceptional

03 Nov 2024

Nancy

Great service

10/10

Exceptional

12 Oct 2024

Abdullah

It was very good option to stay in this hotel

10/10

Exceptional

01 Oct 2024

Julian

A brilliant hotel. Only negative was the extensive building work going on outside in a new vast development, however didn’t affect the quality of our 7 days stay.
Staff superb, top notch building and good quality inexpensive dining. We’d certainly return here.

Friends_and_family Friends

10/10

Exceptional

28 Sep 2024

Ebram

Bery clean and friendly staff

10/10

Exceptional

21 Sep 2024

Andrew Robert

Very friendly staff from Saadia who looked after our room to the bar staff and everyone else. Clean and tidy hotel with a very nice pool and views of the pyramids in the distance

Leisure

10/10

Exceptional

20 Sep 2024

Adam

The staff were very friendly and helpful! They made it a fantastic stay for our family with 4 young kids. The rooms were very comfortable, and the pool and gym were great. I would definitely recommend!

Leisure Family_with_children

10/10

Exceptional

06 Sep 2024

Rehab

My family and I were very happy during our stay here and definitely wished we could have stayed longer. The director Ramy, along with Sana and the staff are all amazing and extremely helpful and accommodating.
Food is delicious (coffee is excellent), so much to do nearby and the hotel itself is a beautiful place to be and relax.
We are looking forward to staying here again during our next trip to Cairo.

Leisure Family

10/10

Exceptional

03 Sep 2024

Jeff

Really nice hotel

Leisure Partner

10/10

Exceptional

23 Aug 2024

Hossam

Great 10/10

8/10

Excellent

16 Aug 2024

nagy

The hotel is new and clean. Staff are very friendly.
The hotel is not very well accessible from the road. No enough signs for directions. No lights and unpaved road

Leisure Family

10/10

Exceptional

11 Aug 2024

Sherry Ann

Family birthday trip, group of 8, stayed 4nights We had a blast! Very modern and sophisticated hotel. Excellent customer service from all staff, very polite and attentive at all times. Comfortable & clean rooms with all necessities at your fingertips. Housekeeping were very good. Clean swimming pool, sufficient lounge chairs, great bar staff. Good restaurant selection on site all decorated to high standard with great atmosphere, The pool table was a great hit for many in the group, we had a lot of fun!! Would fully recommend this hotel to all types of travellers! Well done Hyatt Regency Cairo West! Hope to visit again soon!

Leisure Family

10/10

Exceptional

06 Aug 2024

Dominic

I recently stayed at this hotel and was thoroughly impressed. Despite ongoing construction, the cleanliness was impeccable, with rooms serviced daily to a high standard.

The staff provided the best service I have ever encountered. Their attentiveness, professionalism, and genuine friendliness set them apart. From the moment we arrived, they went above and beyond to ensure our comfort and satisfaction.

Every request was met with a smile and prompt attention, creating a welcoming atmosphere that made our stay truly memorable. They were in stark contrast to the staff at the Marriott in Cairo, who were slow and unaccommodating.

The hotel offered great value for money. It wasn't crowded, the pool was enjoyable, and some rooms offered breathtaking views of the pyramids.

The food menu was broad, but the quality could be improved, as the meat dishes were generally under-seasoned. This is the only area I see for improvement.

Overall, I highly recommend this hotel for its cleanliness, exceptional staff, and fantastic value. I look forward to returning.

Leisure Family

10/10

Exceptional

06 Aug 2024

shakai

Excellent hotel

Family

6/10

Pleasant

05 Aug 2024

nagy

The area and outside amenities are good the room is average for the price. Staff is nice. They have a rule not to allow music instruments in the room!!!!. They have to store it somewhere else!!!

Leisure Family

10/10

Exceptional

30 Jul 2024

Arafat

Clean , beautiful place

Business_and_leisure Family_with_children

10/10

Exceptional

26 Jul 2024

Michelle

We loved our stay at Hyatt Regency! The staff were friendly and attentive. Our room was spotless and everything we needed and more! We enjoyed breakfast and a dinner at the hotel and swam at the pool. We would have stayed longer if we could. I highly recommend this hotel to anyone.

Leisure Partner

10/10

Exceptional

19 Jul 2024

Daniel

The staff is extremely helpful and professional. There are so many amenities. It’s a great place to stay.

Leisure Family

10/10

Exceptional

25 Jun 2024

Mohmmed

Cannot fault this hotel. It’s an absolute pleasure to stay here.
Staff are very respectful,especially mohammed sabry,in food lounge. I have never had the excellent level of service. I feel he should be promoted as he has a lot of experience in customer service.
The breakfast was one of the best iv ever had,plentiful and very exotic foods. Absolutely loved it.
The rooms are super clean and spacious The towels had this amazing smell. It’s these little things that makes a hotel great.
can’t wait to visit again. Thanks to everyone there.

Leisure Family

10/10

Exceptional

18 Jun 2024

Jasmine

An hour away from the airport however the price of Ubers are inexpensive. The food was great at the restaurant inside in the hotel. The staff is great & friendly. I felt safe. Good views from outside the hotel that you can see the pyramids from there. Construction going on around the area .

Leisure Partner

10/10

Exceptional

14 Apr 2024

Islam

Helpful staff

Leisure Family

10/10

Exceptional

27 Mar 2024

Stephannie

Best hotel I’ve ever stayed at. And the employees will go above and beyond 10/10 experience!!

10/10

Exceptional

14 Mar 2024

Suzanne

Great stay

Newer hotel outside of Cairo in New Giza. Very clean, all staff encountered were friendly and helpful. Breakfast buffet was delicious.

Self

10/10

Exceptional

02 Mar 2024

Mohamed

Very friendly staff and superior room and service

Partner

10/10

Exceptional

27 Feb 2024

A

I had such a short stay unfortunately, wouldve love to be able to experience more of what the hotel and area had to offer.

Business Self

10/10

Exceptional

12 Feb 2024

Hector

Lots of security. Will come back!

Leisure Family

10/10

Exceptional

02 Feb 2024

Adrienne

The Hyatt was a great Hotel in Cairo , clean , quiet and secured. Only downfall was they didn’t have a microwave in their rooms. Overall Great.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Sarah

Very nice hotel

Friends_and_family Family

10/10

Exceptional

06 Jan 2024

arman

One thing though needs to be clarified , this not s pyramid view property . The pyramids are 7 miles away and hardly seen .

Leisure Self

10/10

Exceptional

18 Dec 2023

Mohamed amr essam

Great experience

Professional and welcoming staff and manger, spacious room, great food and nice atmosphere…100% recommended

Partner

10/10

Exceptional

30 Nov 2023

Jessica

The staff was excellent. Not a bad place to stay. There is still a lot of work being done but once the area is complete it will be great. I really felt safe in this area. The food was great as well and I would def go back!

Leisure Friends

10/10

Exceptional

05 Sep 2023

Ebram

Clean and very quiet

Business_and_leisure

10/10

Exceptional

07 Jul 2023

JAMES

Very helpful staff!

Leisure Family

10/10

Exceptional

04 Jun 2023

Alandria

Had a grate time at this hotel, staff was very nice. They upgraded us after the horrible experience we had at a different hotel. We would happily come back to this hotel.

Leisure Partner

10/10

Exceptional

01 Apr 2023

Chris

Staff very courteous and friendly and made you feel welcome.

Self

10/10

Exceptional

29 Mar 2023

Christian

Everything about this property was amazing. We ended up arriving at 2 in the morning local time to check in, and Rami was more than happy to see us and check us in. Throughout our stay, Rami went above and beyond to make sure we got the best service. Was more than happy to answer each and every question we had. We were even able to exchange USD to Egyptian pounds here at this hotel. Beds were very comfortable. Hotel is close to pyramids. Breakfast was top notch, and dinner at the bar did not disappoint. Food was unbelievable. Would not change a single thing about this hotel.

Leisure Family

10/10

Exceptional

15 Oct 2022

Scott

Oasis in Cairo

The staff are fantastic, truly go out of their way to please.

Even sewed a tare in one of my shirts!

Business Self

10/10

Exceptional

06 Oct 2022

Scott

Excellence in Cairo

Staff, facilities, (even have a pool table), simply can not be over rated. As a world traveler, I can say this is one of the best locations I've ever visited.

Business Self

10/10

Exceptional

19 Aug 2022

zico

Excellent in every way
Thank you

Friends_and_family Family