Name: Spanish Villa Resort
Address: 890 Lakeshore Drive, Penticton, V2A 1C1, CA

2/10

Poor

03 Aug 2026

Leanne

The room was dirty upon arrival and garbage not taken out. Once room was cleaned our feet and were still getting dirty from walking in the room. Garbages in the courtyard were all over flowing. Rooms were very dated and couches were very dirty

10/10

Exceptional

03 Aug 2026

Cyrus

Location close to beach and strip

8/10

Excellent

02 Aug 2026

Riley

The location can’t be beat.
Staff was very accommodating and responsive.

10/10

Exceptional

31 Jul 2026

Jessie

Spanish Villa was everything we needed: right on the beach, available last-minute, budget pricing, well-equipped kitchen for preparing our own meals, WONDERFUL staff (thanks for everything, Olivia!), quiet night's sleeps; we will definitely be back!

10/10

Exceptional

30 Jul 2026

Tracie

It was great! Great location and price

10/10

Exceptional

30 Jul 2026

Eric

Close to the beach ⛱️

10/10

Exceptional

29 Jul 2026

Danny

Thumbs up

10/10

Exceptional

28 Jul 2026

Mylene

Kitchen, Parking, staff very accessible to all.
Very recommended

6/10

Pleasant

28 Jul 2026

Cindy

The property was right across the street to the beach. The staff were helpful and friendly. The parking lot is quite tight.

4/10

Poor

28 Jul 2026

Margaret

The hotel on the beach, kitchen was handy.
We were not happy with the toilet not flushing good. The bathroom sink continued to plug and drain very slowly.
Walls were very thin, heard talking in the next room late in the night.
Water temperature fluctuates while showering.
Likely won’t book again.

4/10

Poor

28 Jul 2026

Benjamin

Cat food remained from the last guest all over the floor and in the bedding. Usually had to ask staff twice before they would make up the room. Staff had no change or soap pods available for the laundry machines, some of which ate your money. Poorly managed property. The beds were comfortable and the AC cold, no complaints there.

10/10

Exceptional

27 Jul 2026

James

Amazing staff and rooms. 6 of us stayed and had an amazing time would highly recommend

4/10

Poor

26 Jul 2026

Lisa

The motel is very run down and dirty. The only decent thing about it is the proximity to the beach and the front desk staff that greeted us on check in was lovely.

8/10

Excellent

26 Jul 2026

Craig

Noisy late at night. Good bed, large room

10/10

Exceptional

26 Jul 2026

Jane

We had a wonderful stay at the Spanish Villa! The location couldn’t have been better right across from the beach, making it so easy to enjoy the ocean whenever we wanted. The villa was clean, comfortable, and had everything we needed for a relaxing getaway. It was the perfect place to unwind, and we would absolutely stay here again. Highly recommend to anyone looking for a great spot by the beach!

8/10

Excellent

24 Jul 2026

Simon

Incredibly nice staff

10/10

Exceptional

23 Jul 2026

Jessica

Great

4/10

Poor

22 Jul 2026

Michelle

I rarely write reviews unless they are really really good, or really really bad. Unfortunately, this was one of the worst properties I've stayed at ever. I'm writing this in hopes that the management can turn things around and at least start to maintain a basic level of cleanliness and hospitality. Here were the issues: blood stains on the pillow case, a sticky bathroom floor (literally sticky where you can hear your shoes sticking to the floor), the floor in the main bedroom was dirty, there were stains on all the furniture (I didn't find one piece of furniture without a stain), the clear faucets in the bathroom showed some sign of black (black mold?) underneath, taking a shower meant your feet were swimming in a few inches of water (poor tub drainage I think), blistering / cracked ceiling in the bathroom, ventilation either not working or non existent in the bathroom, room smelled like cigarette smoke, a fly must have gotten in somehow so when I arrived, I was greeted by this fly - tried my best to get it out of the room to find out the next morning that it was in there still, and finally, one of the most important - I let them know I was arriving at 7, they then messaged me to let me know that the front desk was only there till 6:30 and they messaged the door code for the room. When I arrived, I used the door code, but didn't see anything for a wifi password. I then messaged them to get that and never heard a reply till the next morning when it was too late. :(

10/10

Exceptional

22 Jul 2026

Mikiea

Loved my stay here , can’t wait to book again.

Family_with_children

6/10

Pleasant

21 Jul 2026

Linta

Staff was good, the foot wash didnt work and floor was dirty when we hit there. Also the kitchen were subpar

Partner

10/10

Exceptional

21 Jul 2026

Josh

The location was amazing as it is right across from the beach. It was so convenient. It was helpful to have a foot wash off. Sadly the pool was not functioning and did not know that prior to coming. The staff was kind and friendly. The room was missing an area to hang wet beach clothes (maybe a clothesline in the bathroom). For the price, we could not argue.

Friends_and_family Family

2/10

Poor

21 Jul 2026

David

We originally stopped by earlier on check in day and requested an earlier check in. Mathew, who was very accommodating said he would try to make it happen and call me when it was ready. He did call around 3 so we went by. The room was not ready yet so we left until about 4:30. We then checked back in signed in. Packing luggage upstairs we noticed a lot of empty beer cans scattered around the parking lot.
We got into our room to find it had not been cleaned, beer cans in the sink, beds not made. Mathew apologized and said it would be done in 10 minutes. By 5:30 the cleaners left the room. We again checked in to find the bathroom fan hanging only by its wiring over the tub, the bottom of the filthy, floors still dirty and beds poorly made. We immediately loaded our luggage back up and went back to the office and checked out.
Again, Matthew was was very good to deal with and gave a full refund. Unfortunately I would never recommend a stay at this property.

Partner

8/10

Excellent

16 Jul 2026

Graydon

Ok for what it is

Self

10/10

Exceptional

16 Jul 2026

Runa

Nice and close to the beach. Clean and quiet room. Smooth after hour check in. Definitely will stay here again!

Family

8/10

Excellent

15 Jul 2026

James

Did the location, it was an easy 5 star......right in the heart of the action, on the beach. You can't ask for better, especially at a mid week price. The front desk were good as well.

However, the room wasn't the room I booked, it was just a connecting piece of a larger room. The bathroom was filthy and the shower head was at the 5 foot level, and at 6'2, that made showering difficult. I can only speak to the room we got, but I'd rate our room at about 2.5.

The stairwell was disgusting as well, and despite it being a non smoking property, there were cigarette butts all over the stairs.

It was great for location, but I wouldn't spend more than a night or two there, at least not in the room we were in

Partner

4/10

Poor

14 Jul 2026

Robert

Room was pretty dirty, sand on the floors and wouldn’t recommend going barefoot unless you want black feet after five minutes. There’s no house keeping and nothing is provided to sweep the floors with, which isn’t ideal having kids who leave a trail of crumbs everywhere they got. The “foot wash station” was disgusting, with the drain clogged and full of cigarette butts.

Family_with_children

6/10

Pleasant

13 Jul 2026

Julie

Great location. Not the best sound proofing. The people next door partying and arguing was a bother when trying to sleep. Otherwise you get what you pay for being a 2 or 3 star motel.

Family_with_children

6/10

Pleasant

13 Jul 2026

Robert

It's an older hotel, but that's ok. The front desk person was very kind to let me check in early, because my room was ready. Now the bad. The room door offered very little security, because it was without a dead bolt or safety latch. The office is only staffed from 9am until 6pm. Outside of those hours, you would have to call an emergency number.
My room was close to Lakeshore Drive and was very noise from road traffic all the way to around midnight. Just for that reason, I wouldn't stay in any hotel on Lakeshore Drive, even with the great location. Book one or two blocks back and you save money and have a better experience.

4/10

Poor

13 Jul 2026

Carol

wasnt pleasant

6/10

Pleasant

12 Jul 2026

William

This place needs a lot of work.

Partner

10/10

Exceptional

08 Jul 2026

Michael A

We were only in town for a music show and only stayed for one night. Beds were clean big room sufficient bathroom. It was everything we needed. Would recommend. And would go back again.

Partner

10/10

Exceptional

08 Jul 2026

Vivian

We had a microwave, coffee maker, cups ,wine glasses. We had just a basic room so everything was adequate for our needs.

Partner

6/10

Pleasant

08 Jul 2026

Winnie

I think that this hotel is in dire need of some renovations. The shower head in our bathroom was to be honest useless. We arrived and the floors in the hotel room were dirty. The towels were not something to be desired.

The day we left, we could hear the next door unit talking and also cooking with the smells.

The office did not open until 10am almost every day. It would be better to open at 9am as some people do check out earlier.

Partner

8/10

Excellent

06 Jul 2026

Omair

Overall, it was a great experience. Matt was very helpful and accommodated our late check in without any issues.

8/10

Excellent

04 Jul 2026

Jennifer

You don't stay here for the rooms. You stay for the proximity to the sandy beach so if you are looking for nothing more than a place to rest your head after a long day of activities then do it. If you are looking for anything more.....there are lots of options near the beach. We will try one of those next time.

Family

10/10

Exceptional

01 Jul 2026

Katie

Super helpful & friendly staff and the location can't be beat! Excellent paddleboarding, wine & food - i'll be back :)

Self

10/10

Exceptional

25 Jun 2026

Martin

A big thanks to the front desk girl!!!

Family

4/10

Poor

21 Jun 2026

Aura

Staff was ok, the room was clean, but very uncomfortable beds, sink ,shower…needs updating, badly!

Family

8/10

Excellent

20 Jun 2026

Dave

Very nice hotel on the beach(but no water view) Older building but well maintained, clean and spacious, great value for money!

10/10

Exceptional

19 Jun 2026

William

Easy check in and check out. Great tome

Partner

10/10

Exceptional

16 Jun 2026

Tony

Don’t get me wrong , the place is old. But for the price, it’s clean, convenient and serves its purpose. Stayed there before and will stay there again

Partner

8/10

Excellent

15 Jun 2026

Patricia Gayle

It is an older site, the rooms were relatively clean and reasonably maintained. The stairs to the second floor are quite dangerous in my opinion.
I would stay here again as the basics are all looked after.

Partner

8/10

Excellent

13 Jun 2026

Beverley

Large clean room. Staff helpful . Good wifi. Great location.

Self

6/10

Pleasant

10 Jun 2026

myra

All what we expect is met basic

6/10

Pleasant

07 Jun 2026

Gary

Check in no one there, had a phone # but no one answered, so happen handly man was driving by and was able to get code for room. Had no internet information guy get store help us get it, tv would not turn on had to shake wires that where stuffed in a desk had to do that twice in the 2fays, found used towels on hooks of bathroom door,. Phoned the number total of 3 times no one ever answered it or contacted us
We will never stay here or the other hotels they manage.

Partner

8/10

Excellent

04 Jun 2026

David

Nice staff Room was well kept and kitchen well stocked.

Partner

8/10

Excellent

01 Jun 2026

GARY

it would be better if they had designated parking spots for rooms

Partner

4/10

Poor

30 May 2026

Eric Andrew

upon arrival check in was not ready i had to wait about 90 min for the room to be ready. the room did not look like the photos and looked like a dark closet/ storage area. fixtures were out of the 80s or early 90s including lighting, vanity, shower while bathroom really. seams on the drywall were popping. The door did not have a secondary or secure way to lock it was just a door handle lock. and the coffee maker did not work properly. whatever chemicals they used to clean smell treatable and triggered my allergy’s. i kept thinking i was smelling lingering cigarette Smoke in the room. the outside of the building is also wearing and old with concrete steps being chipped and rebar showing and stained with rust.

Family

10/10

Exceptional

29 May 2026

Parvarish

.

Partner

10/10

Exceptional

28 May 2026

Jim

Was cleaning...we'll maintained...friendly staff

Partner

10/10

Exceptional

21 May 2026

Kathy

The room was very spacious - we had a 2 bedroom suite. Everything was clean. The sofas and beds were very comfortable.
The staff was very helpful - even helped carry our stuff up the stairs. They also came to the room to assist with Wifi connection. It was very windy while we were there and lost internet and cable for one night though.
The kitchen was well stocked with dishes and cookware, though there was no paper towel. Lots of pots and fry pans. There was a dishwasher but no dishwasher soap, only hand soap.
Overall the room was great, given that it's an older motel. Location was great - just across from the beach. Lots of restaurants close by.
I would definitely stay here again.

Family

6/10

Pleasant

18 May 2026

Paul

No plates in the kitchen, dirty cups & glasses, only provide one face towel & one hand towel for 2 people staying.

Partner

10/10

Exceptional

18 May 2026

Gloria

Beautiful property right on the beach will go back for sure

4/10

Poor

18 May 2026

Kevin

Just a one night stay so we weren't expecting much . The room was clean enough and the kit hen was appointed well. The bed was too stiff for us but the sheets were clean. The outside stairs to the upper floor were in disrepair and needed to be fixed. The concrete was cracked and uneven. Lots of parking available and close to our room and proximity to beach and restaurants was excellent

Partner

2/10

Poor

17 May 2026

Jaden

Do not stay here, we had a horrible experience. Our room was late when we showed up to check in. The room wasn’t event cleaned when they gave us the key to check in. There was cigarette ashes in the bed, room was dirty and there was a guy smoking on a lawn chair right outside our door. Staff wasn’t much help and showed little concern, even though we have a young child! This place isn’t for families, did not feel safe, would not recommend.. to say the least.

Hotels.com staff was helpful and processed a cancellation claim due to the concerns.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Clinton

The staff was extremely helpful, the room was clean and comfortable. I would stay there again.

Self

6/10

Pleasant

09 May 2026

Lori-Anne

The building needs some work on the outside. The stairs leading to the second floor definitely needs repair. The benefit of the place was being across the street from the beach and close proximity to restaurants.

Self

10/10

Exceptional

01 May 2026

Vishal

Perfect place to stay at penticton.

8/10

Excellent

22 Apr 2026

Loretta Jane

Every thing was good the only thing that made me nervous was i am a senor citizen (75) and a bit unsteady and when I showered there was no rubber mat to stop slipping and having a hand grip device would of made me way more comfortable and secure in the shower Other than that room was A OK

Partner

6/10

Pleasant

17 Apr 2026

Keven

Helpful staff, clean room, great location, its been around a long time.

Partner

2/10

Poor

11 Apr 2026

Michael

Came with a large party and rented multiple rooms. There was various bugs in every room. Sheets felt dirty to the touch. Didn’t sleep well. Would probably sleep on the beach before I rented a room here again.

Partner

4/10

Poor

10 Apr 2026

Ingeborg

No utensils for
Coffee. Not enough towels. Open coffee not impressed

10/10

Exceptional

06 Apr 2026

EDICSON

Excelente ubicación frente a la playa!

Partner

2/10

Poor

05 Apr 2026

Nataliya

Severely outdated rooms

Self

8/10

Excellent

03 Apr 2026

Larry

Great budget hotel in a nice area. Clean simple rooms at a affordable price.

Partner

6/10

Pleasant

29 Mar 2026

Carla

Black scum around toilet bowl and bath tub drain blocked with hair. One sock sticking out from under bed. Refrigerator needed to be leveled before we dared put anything in it.How ever once room cleaned it was a perfect location and we enjoyed our stay.

8/10

Excellent

25 Mar 2026

Thomas

Nice close walk to everything we needed

10/10

Exceptional

25 Mar 2026

Tonia

Everything was perfect for my birthday. I loved it and will come back.

2/10

Poor

24 Mar 2026

Autumn

Filthy place. Can never get ahold of anyone either, and when you do, they’re not very polite.

Self

6/10

Pleasant

23 Mar 2026

Gilbert

Lake view was nice. Location is good access. Most disappointed about TV , remotes not working properly, no channel selection. Wi fi access codes as per instruction did not work.

Self

10/10

Exceptional

19 Mar 2026

Vanessa

Dated but clean and great location great price easy to walk to restaurants and events center, would stay again

10/10

Exceptional

11 Mar 2026

Heidi

Great location!

Family_with_children

10/10

Exceptional

10 Mar 2026

Sharone

We were passing through Penticton and booked the night at Spanish Villa Resort. We communicated online, including checking in, which worked just fine. The room as clean, bed comfy and the night was quiet. Everything we needed and the price was great. Would stay here again for sure.

Partner

8/10

Excellent

08 Mar 2026

Lee

Our room's Lakeview was excellent but many rooms have none. Everything was clean. We did not have a kitchen, did not expect one. We also had no hot water which I reported to management.

Partner

8/10

Excellent

05 Mar 2026

Don

Property is under renovation. Pool not open under some sort of repair. So e of our linens appeared dirty or had stains on them.

Partner

8/10

Excellent

04 Mar 2026

Jasmine

Rooms are clean but dated building. Nice size and bedding was decent .

Friends_and_family Friends

2/10

Poor

12 Feb 2026

Arezo

Trouble, ROOM disgusting place, not clean

10/10

Exceptional

01 Jan 2026

Faye

Room was good/ comfortable. Did not see any staff.

Self

8/10

Excellent

25 Dec 2025

Susan

The kitchen was convenient. The room was cold but maintenance was on it. The staff were the best. Good value for the price.

Leisure Family

6/10

Pleasant

30 Nov 2025

Brian

It was fairly clean room was nice but tv didn’t work at all there were just phone numbers to call no one on desk when there were problems I left messages at all phones and no one responded there needs to have a person on front desk
And or have someone respond to calls they didn’t offer discount for lack of service

Leisure

10/10

Exceptional

27 Nov 2025

Raven

Easy check in and check out

8/10

Excellent

23 Nov 2025

Wendy

The motel is old & a bit 'tired'. Saggy curtains etc,
But the unit was clean. Towels & bedding very tidy & clean. Wrinkled pillowcases, but they were fresh & clean.
Bed & pillows VERY comfortable.
Deep bathtub was a bonus. It had definitely been updated.
Both wine glasses were dirty, but all other glasses & coffee cups clean.

Check-in was all done via text messaging/online.
Room number & door code sent by text message.
The room numbers were a little confusing at first and my door code didn't work the first couple times I tried it. Then I saw a 'check-mark' icon on one of the lower buttons & tried it after the code. Open Sesame.
I did receive a personal phone call the next morning asking how everything was. That was a nice touch.
I suggested my confusion with the room numbers & door code check-mark and the gal apologized that I was not sent the 'email' at check-in explaining those details. I guess the person 'checking' me in online & texting forget that step.
It turned out alright for me.

Parking in the courtyard was well lit & I felt safe getting into my room.
The unit was quiet even though I was at the very front of the building facing the street.
I slept soundly.

Friends_and_family Family

4/10

Poor

23 Nov 2025

Leeah

I was charged twice for the pet fee although I was told I would only have to pay once $300 for two weeks and cleaned room only once. Then I found a needle in my room at the top of the closet. Called multiple times daily adding so much stress saying I owe more money, wanted to charge twice, said I was quoted in US dollars when it clearly stated CAN dollars. Was never provided a real receipt. Was forced to deal with this booking app which was also a terrible experience.

Shady. Feel like I’ve been scammed.

8/10

Excellent

14 Nov 2025

Susan

The room was very clean, the beds were comfortable.

Business_and_leisure Family

4/10

Poor

04 Nov 2025

Michael

Check in was a disaster. There is nobody at the desk. I was looking around because I had already booked and paid for this through Expedia. Finally a guy comes out who is just staying there, said he is helping the owners. He was the only one on site. The was no record of me booking that he could see so he phoned the owners which also said they had no record of me booking. It was a good thing that I have the receipt on my phone which said the property owner has already received funds. Also the door locks didn't work very well as we have someone enter our room at 2:30 am.

Leisure Partner

10/10

Exceptional

02 Nov 2025

naveenjit

Excellent location and beautiful views!!

Leisure Partner

10/10

Exceptional

01 Nov 2025

Ian

Kinda no staff. Checked in over the phone. Its off season, so i get it... parking lot was mostly full so prolly could had a front desk person.

10/10

Exceptional

31 Oct 2025

Lisa

The room was modern and clean. The staff were available and helpful

Leisure Self

8/10

Excellent

27 Oct 2025

Maria Teresa

Clean and comfortable

Leisure Friends

6/10

Pleasant

26 Oct 2025

Sherrie

Older hotel, good value, close to dining and lake

Leisure Partner

10/10

Exceptional

21 Oct 2025

andrew

Good price good location nice big rooms I would stay here again :)

4/10

Poor

20 Oct 2025

Michael

The hotel is super dated and very very noisy. You can hear the people in the room beside you and every door slams super loud. The only positive we found was that it was close to the water.

Leisure Partner

8/10

Excellent

16 Oct 2025

Lisa

They didnt even tell me theres a common kitcken.

Self

10/10

Exceptional

15 Oct 2025

Chitvan

Overall satisfied

Leisure

4/10

Poor

13 Oct 2025

David

This looks like it was a good motel that hasn't had any major upkeep in 20 years. Good potential and nice location, but buildings require upkeep.

Their policy of no changes or refunds to reservations was the most strict of any motels I booked through Expedia.
Expedia had to call the manager to allow me to change my reservation from 3 nights to 2 nights.
Kudos to Expedia for helping me as a customer.

Leisure Friends

6/10

Pleasant

10 Oct 2025

Anita

OK for a short overnight stay, but staff is notably absent at check-in and check-out time

Leisure Friends

8/10

Excellent

03 Oct 2025

Xianzheng

It's kind of like self service motel. The office hour ends at 5 pm but door code will send to you. The area is super, 0 meter to the beach. Room is quite at 2nd floor.

Leisure Family

4/10

Poor

28 Sep 2025

keith

No kitchen. One chair. No writing desk. Tap in the shower came off. Most lightbulbs in the fixtures were burned out. The noise level between rooms was not up to today’s standards. Stair well is dark making it difficult to see the key pad.

Partner

6/10

Pleasant

28 Sep 2025

Tami Lynn

The appeal on the outside was not appealing and parking was limited.

Leisure Partner

2/10

Poor

23 Sep 2025

Larry

Room was dark and very dated. Bathroom was gross, very neglected. Booked 2 nights but only stayed one as so bad.