Name: Penticton Lakeside Resort
Address: Lakeshore Drive West, 21, Penticton, V2A 7M5, CA

8/10

Excellent

04 Aug 2026

Kevin

Had to change rooms in the middle of our stay

10/10

Exceptional

04 Aug 2026

Helena

Excellent service

2/10

Poor

04 Aug 2026

Jessie

Wouldn’t stay at this property again. Very noisy, don’t expect to sleep on Friday’s or Saturday’s. Cleanliness is questionable. On a positive note, the staff is very helpful.

10/10

Exceptional

04 Aug 2026

gurvinder

This is my 3rd time here, everything is perfect about this resort.

10/10

Exceptional

03 Aug 2026

John

Convenient to beach and downtown. Good food and dog friendly.

8/10

Excellent

02 Aug 2026

Nasim

Amazing location, beautiful private beach, average rooms and below average indoor pool, some very friendly staff. You are basically paying for the location. Keep in mind that parking is $20 a night and breakfast is not included.

10/10

Exceptional

01 Aug 2026

Roslyn

Great place to stay. Friendly staff and a good atmosphere. Have ssstayed here before and already have another stay booked.

6/10

Pleasant

01 Aug 2026

Gunther

At one time this was a very nice hotel which I stayed at frequently during my working career. Unfortunately this time, a problem with the TV, no hot water for 2 of the 3 nights we stayed, (cold showers), the bathroom sink drained very slowly (pipes needs to be flushed), our balcony floor appeared to be under renovations or they removed the old flooring and are thinking we wouldn't have noticed. When we mentioned the hot water issues the reception simply said thanks for letting us know and they would make a note. That was it.
All this can be resolved if management cares to address and improve maintaining the property. Perhaps we just got the 1 room that requires attention. All other aspects of the hotel were very acceptable.

10/10

Exceptional

01 Aug 2026

Debbie

A wonderful and gorgeous place for a wedding. My niece was thrilled with the venue and everyone really enjoyed themselves. They went out of their way to make sure everything was perfect.

10/10

Exceptional

30 Jul 2026

Peter

The staff had upgraded our room because we just got married it was such a nice surprise. Thank you for the staff for being so accommodating the front desk staff were always nice and the manager was extremely friendly you can tell he loves his job and making people happy. Our room was very nice and clean. The bathroom wallpaper needs to be fixed but no complains here. The $15 coupon if you don’t want your room cleaned is genius. My husband and I got coffees from the cafe and the staff were amazing and the coffee tasted just like Starbucks. We also had breakfast at the cafe and it was delicious. We are very pleased and so happy with our stay. We plan to come back thank you for everything <33

10/10

Exceptional

29 Jul 2026

Cherilyn

Loved the beach! Room was good and restaurants were good. Gym has lots to offer. Close to everything.

10/10

Exceptional

29 Jul 2026

Joel

Great location. The private beach is perfect. The restaurant is also very good.

10/10

Exceptional

28 Jul 2026

Amanda

Clean stay. Welcoming and friendly staff. 10/10 would stay again

Partner

8/10

Excellent

28 Jul 2026

Bob

It was ok Decent place to stay. I would stay there again.

10/10

Exceptional

27 Jul 2026

Kale

The beach side service was amazing. Pizza and drinks right to my lounge chair! Room and hotel were very clean. Elevators were fast. Easy walk to many places to eat.

4/10

Poor

26 Jul 2026

Douglas

Hot tub jets not working, dirty. Staff told us it has been broken for 6 months.
Rooms old and dirty

10/10

Exceptional

26 Jul 2026

Lachlan

My son and I stayed here twice during the summer of 2026. They have a spacious terrace on the lake with a private beach area to sun tan and swim, as well as rentals for various watercraft.

The staff were pleasant and professional but I would not so overly friendly. They did their job but did not exhibit a “go the extra mile” for the guest.

Our room was clean and spacious for the two of us, with a small balcony facing the West - so partial lake view and beautiful sunsets.

The food at the restaurant on the terrace via the bar was decent and not overly expensive for a hotel, but then you’re paying for some of the best sunsets and lake views in Penticton for a hotel right on the water’s edge.

The two elevators for room access were somewhat slow and for the size of the hotel we felt were not sufficient.

The small indoor pool is accessed via a rather convoluted “after thought” hallway. We ended up not using it in preference of the lake as it was beautiful outside and the pool was overly crowded at the moment we arrived with little children.

We did not use the attached gym.

10/10

Exceptional

26 Jul 2026

Atilla

Amazing place ! Great location ! Amazing staff ! All around a wonderful place. I’ve been coming for summer vacations here for over 10yrs and truly love it there, but… it’s time to do some Reno’s in the rooms guys. Rooms are a little dated and it’s time to spruce it all up. That’s the only thing it lacks. Other than that amazing ! Thank you !

8/10

Excellent

24 Jul 2026

JOHN

Great location. Lovely staff!

8/10

Excellent

23 Jul 2026

Deanna

Staff friendly. Breakfast was great!

10/10

Exceptional

23 Jul 2026

Ann

This is a well-maintained, renovated property on the lake in Penticton. It’s my favourite hotel in town because it’s right on the lake, has a private little beach, a pool, gym and excellent restaurants.

10/10

Exceptional

22 Jul 2026

Eric

I have come here for 6 years straight and always stay at the west wing, I would highly recommend staying in that building.

6/10

Pleasant

22 Jul 2026

Amanda

This hotel has an excellent location right on the water with great amenities;pool, restaurants, beach chairs, towels, water sport rentals, etc. the main parts of the hotel were updated but the rooms are terribly outdated, the mattresses
Must be at least 20 year old, not comfortable at all. The heating system is also very old and cannot set a temp so you will be either hot or cold. The restaurant on site is ok but small menu selection.

10/10

Exceptional

21 Jul 2026

Andrew

Perfect location for the Peach Classic triathlon weekend

Friends

4/10

Poor

21 Jul 2026

manjit

The staff were very helpful, especially reception. The main issue was that they didn’t have enough staff to clean the rooms and have them ready for those checking in. We checked in early and were told the room would be ready between 3-4 PM. Our room wasn’t ready in time and we ended up waiting and waiting along with other guests.

The other change since last year is the removal of the complementary EV charging stations. They have been replaced by paid charging stations but nobody at the front desk knew how they worked or if you can just charge it to your room. I have stayed here multiple times over the past three decades and this is first time I’ve been disappointed.

Partner

10/10

Exceptional

20 Jul 2026

Diane

Beautiful view

Partner

8/10

Excellent

20 Jul 2026

Greg

I liked it's location close to a gas station and Tim Hortons and walking distance to two restaurants.

Family

8/10

Excellent

18 Jul 2026

Ruby

I booked again! Great location.

Partner

8/10

Excellent

17 Jul 2026

Joshua

We enjoyed our stay at Lakeside Resort Penticton and appreciated our room, especially the partial lake view. The property has a beautiful setting and a lot of potential, but unfortunately, the overall experience did not quite match the price we paid.

While the room was generally comfortable, we felt that some details could have been improved. The mattress was not as comfortable as we expected, and a better-quality bed would make a big difference in the overall guest experience. We also felt that the housekeeping service could have been better. We stayed for three nights and requested fresh bed sheets, including placing the linen change sign, but unfortunately this was not completed.

In addition, the room could have felt fresher and more welcoming. Small touches such as a pleasant scent or more attention to room freshness would have helped create a more comfortable stay.

We were also surprised that breakfast was not included, especially considering the nightly rate. We travel locally quite often and understand that hospitality costs have increased, but we also expect the level of service, comfort, and amenities to reflect the price being charged.

We don’t usually leave negative feedback, but we wanted to share our honest experience. The resort has a great location and beautiful surroundings, but improving the details — from room upkeep and bedding comfort to overall guest service — would help make the stay feel more worthwhile.

Partner

8/10

Excellent

13 Jul 2026

Barry

We were there for only 2 days 2 nights, Great location, great views. Didn't know there was a Dog floor - good to know

Partner

10/10

Exceptional

13 Jul 2026

Tom

We love staying at lakeside, rooms need an update but can beat the location!

Family_with_children

10/10

Exceptional

13 Jul 2026

Valerie

The staff were amazing and whenever we needed something they attended to us quickly. We were sad that the barking parrot does not allow minors as we came with our teenage children. Overall it's a great resort. The small private beach is a bonus and just outside the doors.

Friends

10/10

Exceptional

12 Jul 2026

anita

We stayed two nights in the West Wing. Loved the room layout, and sitting out on that balcony reading and enjoying coffee and the view made for a great start to each day. The young lady who helped me with early check in was lovely and helpful, calling me when the room was ready after arranging to have my bag (which was stored) brought up to room before my arrival.

Partner

10/10

Exceptional

10 Jul 2026

Corey

The view from our balcony was amazing! The private beach area was outstanding. Every restaurant we went to was very good.

Family_with_children

10/10

Exceptional

10 Jul 2026

Chrissy

Nice, clean, quiet. Best place to stay in Penticton.

Family_with_children

8/10

Excellent

10 Jul 2026

Lachlan

Clean room. Black out curtains worked well. Clean bathroom. Tired carpets and hallway but overall clean. Odd access to pool and seemed dirty. Patio terrace very nice for sunsets. Food at bar restaurant on terrace is okay. Location in town is excellent. Beach is most enjoyable. Some shade on beach is available if desired. Lots of bars, cafes & restaurants within walking distance. Plenty of parking but not free.

Family

8/10

Excellent

10 Jul 2026

Nirmala

The location is beautiful very convenient easy access to Lake and restaurants but room ok only thing I didn’t like is that a little small and the carpet needs to be clean thank you overall it was a good experience

Partner

10/10

Exceptional

10 Jul 2026

Ge

Good

Family

6/10

Pleasant

09 Jul 2026

David

It’s not a bad hotel just nothing great about it.
Felt the staff needed better training on hospitality. We did not get any of the amenities offered to us. They didn’t tell us about the property or where to dine.
Our room wasn’t ready and was told they’d call us when it would have been but we didn’t get a call. After waiting a couple hours we went back to them.
Place is nicely located and clean. Rooms were a bit dated but not bad. TV is a 24” which isn’t a big deal but just want to note it.
If you’re looking for an average place you’ll be happy. If you think this place has the “luxury” touch, not the place.

Family_with_children

10/10

Exceptional

09 Jul 2026

Avi

Will be back !!

Friends

10/10

Exceptional

09 Jul 2026

Rakvinder

Canada Day. It was probably the best place
In Penticton to stay. Very convenient. Friendly staff. Super convenient to get to everything. Might be back next summer!

Family_with_children

10/10

Exceptional

08 Jul 2026

Pik

Thank

Partner

8/10

Excellent

08 Jul 2026

Karen

Location is outstanding. No outdoor pool. So dog friendly! Thankyou! Perhaps a young local might make a business of dog watching/walking? So the dog is entertained while the owners dine.
Love the walking/biking trails.

Pet

6/10

Pleasant

06 Jul 2026

Philip David

Be advised that the party on the deck can go loudly until 2:00am on Saturday night. When we checked out of our Lakeview room and mentioned the noise when asked how our stay was the Lady didn't even reply or comment. Everything else was great.

Partner

10/10

Exceptional

06 Jul 2026

Anastasia

Amazing place

Family_with_children

8/10

Excellent

03 Jul 2026

WEI-CHERN

Nearby the beach. Easy for family trip.

Family_with_children

10/10

Exceptional

02 Jul 2026

Karen

We have stayed here in the past. The beds are comfortable, rooms are spacious and well appointed. The bathroom could use a magnifying makeup mirror.

The sports lounge has a huge 20’ tv screen, perfect for FIFA World Cup.

Partner

8/10

Excellent

30 Jun 2026

Tony

Was a clean room helpful staff and great location

Family

10/10

Exceptional

29 Jun 2026

TANVEER

Everything was good.

Family

8/10

Excellent

28 Jun 2026

Angela

Convenient walking distance to evrrything

Friends

6/10

Pleasant

27 Jun 2026

Kelli

Nice view, shame about the constant noise. Local bar and pathway along the front facing rooms. Lots of shouting and loud music. Don’t plan on getting to sleep before midnight.

Friends

10/10

Exceptional

27 Jun 2026

Janna

Nice property, great location. The hotel had all the amenities! Front staff didn’t give much information at check in, but helpful throughout our stay.

Friends

10/10

Exceptional

27 Jun 2026

Bruce

Very friendly & attentive staff, great view of the lake , clean and well appointed room

Partner

10/10

Exceptional

27 Jun 2026

BRIAN

Great view great property

Partner

10/10

Exceptional

26 Jun 2026

Mitchell

Great

8/10

Excellent

24 Jun 2026

Maureen

We really enjoyed our stay at the hotel. Great location and excellent coffee shops and a number of really good restaurants within walking distance. A number of local breweries close by as well so will try them next trip. The only thing and it’s a small thing but the room staff had no coffee pods to replenish for us on our stay. Odd that we needed to go down to the front desk to get 2 pods for the next morning. And the ice machine did not work so needed to go through the front desk for ice as well. This may be a way to control their inventory but felt coffee and ice are pretty basic hotel items. Always a pleasure to stay at this Hotel though.

Partner

10/10

Exceptional

22 Jun 2026

Tracy

Nice location on beach. Dog park close by. Lots of restaurants and bars within walking distance

Partner

10/10

Exceptional

21 Jun 2026

Charles

Can you please advise customers of the bar that turns into a night club Saturday nights. They not only kept
Us up all night until 2am but the people after it closed where so drunk they made so much noise we were up until 3am. You can literally hear the music pounding even with patio door closed. Not a happy camper since we had to be up
Very very early! Room 437 June 20th

Partner

10/10

Exceptional

20 Jun 2026

Charles

Highly recommended. This place is one of the best around.

Partner

8/10

Excellent

20 Jun 2026

peter

Best location In Penticton. Great beach and lots of food options.

Friends

6/10

Pleasant

20 Jun 2026

Cecil

The rooms are dated , air conditioning did not work correctly, had to get up and turn of several times during the night . so it was way to cold when on even when we has it set to warm . the hot water took forever to get warm , had to plan ahead for shower and let water run for about 10 mins . there was a battery powered alarm clock that no mater what we did we could not get it to light up so you could see it in the dark , had to use phones to check time. Also the room was double queen , with only one night table in the middle , no night table on the far left and far right , lots of room for them so had to drag a coffee table over to the side of the bed , the restaurant were good for breakfast . we were Visiting with family from Calgary and Vancouver area , we had a nice family dinner off site , when we all walked back to hotel around 9:30 pm and were wanting to have a night cap at the hotel bar( the Barking Parrot Bar ) , but when we got there there was sign posted at the door and two guys collecting a cover charge of $17 per person to listen to some special DJ , we checked with the front desk about this and they had no idea why this was happing , we asked if there was some other place we could go to and they suggested we could walk down town to some other bar . not good .

Partner

6/10

Pleasant

19 Jun 2026

Marjan

My room was not cleaned when requested so they had to move me to a different room. That was not a problem. Room rates, pet rates and parking rates are very expensive.

Pet

10/10

Exceptional

19 Jun 2026

Peter

Easy

Partner

8/10

Excellent

17 Jun 2026

Franco

Location was great

Family_with_children

10/10

Exceptional

17 Jun 2026

Austin

😊

Friends

2/10

Poor

16 Jun 2026

Christopher

The staff were friendly. The rooms are outdated.
Rooms were very dirty.

Partner

8/10

Excellent

13 Jun 2026

Ron

one of my favorite spots

Friends

6/10

Pleasant

12 Jun 2026

Karen

I found the room comfortable but dated. The staff was friendly and helpful particularly with helping us store our bikes. The restaurant was decent for a drink and appetizers, and the view was outstanding. The rooms need updating as the water pressure was terrible and the shower head was particularly low, and I am not tall.

Friends

8/10

Excellent

10 Jun 2026

Alexander

Staff was friendly and helpful upon arrival. The few concerns i had were addressed promptly and quickly.

The room was super comfortable, especially after a long day.

Partner

8/10

Excellent

08 Jun 2026

Hamza

Great location, very clean overall great experience. However, staff didn’t really tell us much at check in. Had to ask which building our room was in and even where the elevators are.

8/10

Excellent

07 Jun 2026

Charlene

Clean room, breakfast at the cafe was good.

Partner

8/10

Excellent

06 Jun 2026

Randi

Nice property on the water. Staff was very friendly.

Barking Parrot needs a facelift

Partner

10/10

Exceptional

03 Jun 2026

Erin

Fabulous location and we really enjoyed the little private beach! We will be back.

Friends

6/10

Pleasant

03 Jun 2026

Sandra

Bathroom is in great need of a renovation!

Self

10/10

Exceptional

02 Jun 2026

Lawron

Very nice hotel. Doesn’t have a decent beach area. You’re better off walking a few km west of the hotel to go to a public beach. Hotel room doesn’t have a microwave but no big deal.

Self

6/10

Pleasant

02 Jun 2026

tina

We stayed here for a weekend in May 2026. Hotel location lovely but unfortunately kept awake until 2am both nights due to loud music coming from the club inside the hotel. When telling the staff the next day, no real acknowledgment.
Left very tired!

Friends

10/10

Exceptional

01 Jun 2026

Michael

We stayed at the West tower, very nice layout and a beautiful deck and view!

Partner

8/10

Excellent

01 Jun 2026

Angela

Nice large bedroom with 2 queen beds. Fantastic view from balcony overlooking the lake. We couldn’t turn off the super loud air conditioning unit in the room so hardly slept the 1st night due to noise and cold air !
Ample parking, but paying $20 per night for parking seemed a bit much. Great location so able to walk to everything in town from the hotel. And the gorgeous sandy beach was seconds away.

Partner

10/10

Exceptional

28 May 2026

Jamie

The rm was well maintained and the staff was very helpful. Breakfast was very good and not too pricey.

Partner

6/10

Pleasant

26 May 2026

John

Rooms were very clean once we were able to get to it. There was a movie being filmed at the hotel that we were not made aware of. There was no way to get to the front door, there was no valet or help with luggage. We were directed to the wrong place for our room.
Tower rooms were beautiful.

Partner

10/10

Exceptional

25 May 2026

Cristina

The room was super clean, lots of towels, great location. The only negative was that the jacuzzi bubbles were not working.
Decent pricing at the restaurant. Parking is $21 per night

Partner

8/10

Excellent

24 May 2026

brent

Early check in

Paying for parking

Family

10/10

Exceptional

22 May 2026

Neall

We pretty much always stay here when in Penticton. It is consistent, reliable and convenient. With at least one meal at the Hooded Merganser. Unfortunately, always have 1 of 3 items on the menu; which I love. Assume the rest of menu is great as well.

Front desk staff are usually over the top amazing, so when occasionally they are average it seems like a huge let down.

Overall, we keep coming back year after year, sometimes 3 times in a year.

Highly recommend this place.

Partner

10/10

Exceptional

22 May 2026

Chris

Everything

Partner

8/10

Excellent

18 May 2026

Harpreet

Nice property. However, you have to pay for the parking $20 per night. No breakfast included with such high price.
Pay $20 per night as per your stay

Friends

10/10

Exceptional

16 May 2026

Kolay

N/a

10/10

Exceptional

16 May 2026

Christopher

Efficient check in in spite of busy long weekend

Self

10/10

Exceptional

15 May 2026

Kim

Fantastic rooms

Partner

8/10

Excellent

10 May 2026

Andrew

Older but well maintained property. Outstanding location. Spring for the lake view. Hotel breakfast restaurant was great.

Family_with_children

10/10

Exceptional

09 May 2026

Hussein

Spacious room

10/10

Exceptional

03 May 2026

Qinhu

Very clean room with a nice view. Staff were very nice.

Family

6/10

Pleasant

28 Apr 2026

ola

Good location, view but the building is old, hitting system is loud and we couldn't turn it off.( becouse of the noise and drift)
Also, parking not included in our stay and on the reception they didnt inform us.
TV remote very complicated and I couldn't use it to turn off the TV,so I had to turn off manually.
Pool was ok,hot tub was ok but switch didnt work to turn it on.

Partner

10/10

Exceptional

27 Apr 2026

Hiedeh

Best location, good amenities and restaurants. Close to the city centre.

Family

6/10

Pleasant

26 Apr 2026

Shannon

Location is great, staff is kind. The restaurants have strange hours and not overly for kids, luckily the hotel is close to Amazing restaurants. The room was nice. Parking easy and convenient. The pool was horrendous and we ended up taking my 5 year old to Emergency after getting sick from swallowing pool water. She vomitted for 8 hours. My other daughter got an immediate rash.

Family_with_children

10/10

Exceptional

23 Apr 2026

Adrian

Clean rooms and the view was amazing

Partner

10/10

Exceptional

21 Apr 2026

Brenda

Nice and spacious clean rooms, fantastic location and friendly staff. The cost of overnight parking seems a bit high for Penticton and the front desk staff aren’t exactly transparent about it but otherwise a great stay.

Partner

6/10

Pleasant

21 Apr 2026

Tracy

Pool area was tired and in a dark space with no chairs

Room was dark. I had one on the lakeside.

Bedding was not soft.

Overall it was a 3 star

8/10

Excellent

16 Apr 2026

Kuljeet

Water took a good 4 minutes to warm up for the shower. Little disappointing

Partner

6/10

Pleasant

16 Apr 2026

Kyra

Our room was above the Barking Parrot. Could hear the club beat until 2am and then the million basketball and swim team kids opened and closed doors and bounced their balls above us at 7am. Was not relaxing at all.
Hairs on the bathroom floor, amenities for the price were mid.
This used to be a higher end place to stay. It’s changed. Probably won’t return.

Friends

8/10

Excellent

12 Apr 2026

Meaghan

Staff was great the new part of hotel was beautiful. We loved set up of room with the view and bathroom very nice and big. Maybe wish we werent charged 40$ for parking but otherwise lovely. We will be back

Partner