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Heywood Spa Hotel

Pembrokeshire · United Kingdom

Heywood LaneView location

9.2/10Excellent274 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heywood Spa Hotel

Located in Tenby, 1. 5 miles from North Tenby Beach, Heywood Spa Hotel provides accommodations with a garden, free private parking, a shared lounge and a terrace. Providing a restaurant, the property also features a bar, as well as an indoor pool and a hot tub.

The property has room service, a 24-hour front desk and luggage storage for guests. At the hotel, all rooms have a desk.

Complete with a private bathroom equipped with free toiletries, guest rooms at Heywood Spa Hotel have a flat-screen TV and air conditioning, and selected rooms come with a balcony. At the accommodation each room has bed linen and towels.

Guests at Heywood Spa Hotel will be able to enjoy activities in and around Tenby, like hiking. The property has a hairdresser's and business center. Oakwood Theme Park is 12 miles from the hotel, while Folly Farm is 6. 2 miles away.

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The nearest airport is Cardiff Airport, 87 miles from Heywood Spa Hotel.

When you stay at Heywood Spa Hotel in Tenby, you'll be by the ocean, within a 5-minute drive of Tenby Beach and Pembrokeshire Coast National Park. This spa hotel is 0.6 mi (0.9 km) from Tenby Leisure Centre and 1 mi (1.6 km) from St Mary's Church.

Make yourself at home in one of the 23 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators By ocean Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 8:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 21.95 for adults and GBP 21.95 for children
    • Self parking fee: GBP 8.00 per night
    • Crib (infant bed) fee: GBP 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tenby Leisure Centre 0.8 km / 0.5 mi
Tenby Golf Club 1.6 km / 1 mi
St Mary's Church 1.7 km / 1.1 mi
Tudor Merchant's House 1.8 km / 1.1 mi
Harbour Beach 1.8 km / 1.1 mi
Paragon Beach 1.8 km / 1.1 mi
Castle Beach 1.9 km / 1.2 mi
Laston House 1.9 km / 1.2 mi
Tenby Castle 1.9 km / 1.2 mi
Tenby Museum and Art Gallery 1.9 km / 1.2 mi
South Beach 2 km / 1.2 mi
Prince Albert Memorial 2.1 km / 1.3 mi
St Catherine's Island and Fort 2.1 km / 1.3 mi
Castle Hill 2.2 km / 1.4 mi
Penally Court 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Room service
  • Concierge
  • Bar
  • Restaurant
  • Business centre
  • Indoor freshwater pool
Show 2 more facilities & services
  • Outdoor freshwater pool
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSICFAMILY ROOM • CLASSICFAM.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    FAMILY ROOM CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heywood Spa Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heywood Spa Hotel

9.2
Excellent
274 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
IAN
A very clean hotel with modern fittings. Extremely helpful and friendly staff. The dining area is immaculate and the food is prepared to a very high standard. Difficult to find any fault with the hotel or staff
Partner
10/10
Exceptional
19 Jun 2026
David
The staff were amazing. I can’t remember all their names but Carmen is the only name I can remember. She was kind and helpful. The chef(s) and kitchen staff made our stay pleasant, serving us delicious food throughout our stay. The rooms were clean but my only concern is that the doors are not soundproof so you could hear noise from outside. The pool was clean and warm and the spa was fantastic. It was a nice experience overall and worth a place to return to.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Gareth
Thoroughly enjoyed my visit.
Would return without hesitation.
Self
10/10
Exceptional
03 Jun 2026
Nico
Thank you so much for our relaxing visit, the staff couldn't be more generous and helpful and the whole hotel feels tranquil :)
Partner
6/10
Pleasant
11 May 2026
Justin
Breakfast was ok but items on menu extra had to be paid for.

Room was clean but dated. Shower was an electric shower that was nearly unusable. Low pressure and no temperature control. No replacement shower gel was left after room was cleaned.

Staff were excellent and restaurant was well presented.

Hotel room a low 3 star at best.
Partner
10/10
Exceptional
09 May 2026
Katherine
Fabulous staff and a really lovely hotel. Food in the restaurant was delicious with a great variety of choice. We didn’t want to leave and will definitely be going back.
Partner
10/10
Exceptional
25 Apr 2026
Annette
From the moment we entered the hotel we felt special. The receptionists were so friendly and helpful, nothing was too much. The room was spacious and had everything we needed. Comfortable and clean. Water in shower was nice and hot.
We ate in restaurant two out of the three nights we were there and the quality was good. It was our birthdays and we had a small cake and candle wishing us happy birthday one of the days. The other birthday we had our room decorated with swans and red rose petals. Lovely touches. Would definitely go back
Partner
8/10
Excellent
22 Apr 2026
Steve
Rooms were pretty spacious and the staff were all very friendly and efficient. Customers come first to the staff and they drop everything to make sure each individual is seen to promptly and with courtesy. Breakfast is lovely and dinner was good albeit, if you are a plain eater there isn’t a lot to choose from in terms of British dishes. It’s mixed cuisine with an orientlal / Asian bias.
The only aspect of my stay that I found annoying was that even as a hotel guest, one had to pay for parking at the hotel which I didn’t agree with. The hotel is already quite expensive without having to pay for parking on top of it. Nice hotel but overall, found it expensive and perhaps a little overpriced.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Anna
We loved our stay, the room was a perfect size for a family of four, comfortable beds and very clean. The pool was great for our children and the breakfast was a combination of are to order and buffet. The food was delicious and there were children options which was brilliant.
A special mention goes to the outstanding dinner we had at their restaurant, the Marigold. The food was exceptional, both for the adults and the children meals were loved by both our daughters. Wine was perfectly chilled and desserts were lovely.
Family_with_children
10/10
Exceptional
13 Apr 2026
Gurpreet
We reached early and the staff was very kind to let us check-in early. Spacious room, nice view to the rear garden, good breakfast, best veg sausages I ever had. Dinner was great too, bit on the expensive side but worth the spend. All in all, 5 stars
Family_with_children
10/10
Exceptional
12 Apr 2026
Mark
Yes the breakfast was lovely and fresh, the room lovely size , clean and very comfortable. The spa facilities were really good felt very relaxed .☺️
Partner
10/10
Exceptional
08 Apr 2026
Helena
Lovely warm welcome and explanation of facilities. Great breakfast and very considerate of allergies.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Martin
What an excellent place. The staff are incredible and amazingly helpful. Very clean everywhere and a good restaurant. We will certainly return.
Partner
8/10
Excellent
23 Mar 2026
Paul
Great room - spacious and clean. Lovely staff. Nice facilities. But our room was located under a first floor balcony and a couple who decided to talk and drink (and argue) on their balcony to late into the night. Just don’t stay in a room under a balcony
10/10
Exceptional
23 Mar 2026
Robert
All staff were really friendly and professional, lots of personal touches. Drinks brought to the spa area. Lovely hotel would recommend, thank you.
10/10
Exceptional
09 Mar 2026
Carol
Beautiful hotel just outside Tenby centre/beaches. Friendly staff, lovely leisure facilities and superb evening dinners.
Partner
10/10
Exceptional
15 Feb 2026
Judith
Room was light, spacious and spotless . Beautiful heart shaped Welsh cakes to greet us.
Partner
10/10
Exceptional
01 Feb 2026
Andrea
What a beautiful hotel.
Staff very friendly and helpful, spa is really lovely has pool, sauna, jacuzzi and hot tub, has a quiet wellness room.
Our room was a executive room which is large with a bath. Very clean
Food was exceptional, I would recommend staying here. We will be back
Partner
10/10
Exceptional
15 Jan 2026
Anthony
Friendly helpful staff
Partner
10/10
Exceptional
12 Jan 2026
Robert
The staff were superb !!
The room was very comfortable.
We will return.
Partner
10/10
Exceptional
11 Dec 2025
Gary
Superb stay highly recommended. Very attentive and helpful staff. The food was exceptional.
Partner
10/10
Exceptional
03 Dec 2025
Lynne
Room was clean and comfortable, the staff all very friendly and helpful. The menu choices for breakfast was very good and food came out hot, the continental option was also fresh. Spa facilities clean and adequate for what we wanted. Would go again.
Leisure Partner
10/10
Exceptional
26 Nov 2025
Nicola
A smooth check-in, beautiful room, clean bathroom, delicious food
Business_and_leisure Partner
8/10
Excellent
16 Nov 2025
Harry
An amazing stay, the staff really stood out and were incredibly courteous. The only things of note to improve would be the wifi.
10/10
Exceptional
25 Oct 2025
Lydia
Excellent customer service and very friendly staff
Restaurant excellent - ate in the main restaurant for dinner and again for breakfast. Both times very good experience. Really nice decor
Room - clean, good size, had a small balcony area, bathroom could do with an upgrade as looking a little tired in places, tv, kettle, hairdryer, safe, robes, very comfortable night’s sleep
Lesuire facilities - hot tub not working properly so not producing bubbles, main pool cold, relaxation room calming, good sauna
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
haydn

Great place to stay

Beautiful hotel and rooms with super friendly staff
Business
10/10
Exceptional
29 Sep 2025
luke
Lovely facilities and very friendly staff. The restaurant was excellent as well.
Leisure Partner
8/10
Excellent
29 Aug 2025
shaun
Hotel was lovely with nice facilities.
Friendly staff and restaurant was great
Partner
10/10
Exceptional
20 Aug 2025
Victoria
Everything was amazing. The only feedback I have is I booked through Expedia which states parking is complimentary, but I was charged £5 as per the hotels policy
Leisure Family
10/10
Exceptional
02 Aug 2025
Hayley
Lovely couple of nights stay, staff friendly and helpful, spa facilities were great. Room had everything you need for a great nights sleep.
Breakfast had so much choice and the food was excellent.
Leisure Partner
8/10
Excellent
22 Jul 2025
Marcus
We've just had a lovely weekend at this spa hotel and we couldn't fault the staff but for the money we'd expected a little more from the room. If you're booking the largest room available for a relaxing weekend, you want those creature comforts. The bathroom was lacklustre with a small bath / shower, the pillows were flat, there's no mini fridge, the carpets hadn't been hoovered properly, the TV was basic with limited options. Whilst these small details can be overlooked, they contribute to the loss of any wow factor.
Partner
10/10
Exceptional
20 Jul 2025
David

Fabulous hotel

Wonderful hotel attention to detail staff are warm and friendly The spa is a welcome relief, nice relaxing set in a lovely location, we will definitely be coming back
Partner
8/10
Excellent
30 Jun 2025
nicholas

Nice but overly priced

My partner and I have just returned from the Heywood Spa hotel in Tenby .
It is a very smart tidy hotel with excellent facilities, we really enjoyed the spar which was lovely ! The food there is delicious I would definitely recommend the Asian dishes that they do in the evening in the restaurant. I did want to try the steak but at £39 I did feel a bit steep so I stuck with Asian which was delicious . The staff in the restaurant were excellent very friendly and couldn’t do more for you . The breakfast was included with our stay , and wonderful but I did think that the evening menu was a bit pricey . And in the actually well stocked bar , £8.25 for a pint of Peroni … a little much to be honest.
Overall we enjoyed our stay , I can’t however say that it was value for money as I thought that it was expensive, overall .
To put £15 on our final bill for 2 nights parking I thought a little insulting after the money we’d spend plus an £11 service charge in the restaurant did leave me with a bad taste in my mouth as I left . It was a shame that they did that as otherwise it was a wonderful stay .
A wonderful hotel spoilt by overpricing in various departments so unfortunately we wouldn’t return on that basis … but if you are rich and money is not an issue then you will enjoy the Heywood Spa Tenby
Partner
10/10
Exceptional
17 Jun 2025
sam
Very welcoming environment
Leisure Partner
8/10
Excellent
01 Jun 2025
Jordan
Our stay was fantastic. The hotel was so well kept, clean and tidy, and we booked treatments which were great too. Food was fantastic and staff were very friendly and welcoming. The only downside was that there was no fridge in the room, and the water pressure from the shower was terrible
Partner
8/10
Excellent
21 May 2025
Nakina
Wonderful hotel and staff, just wish the hot tub could stay open later than 8pm to soak after a long day of hiking
Leisure Partner
10/10
Exceptional
04 May 2025
Richard
Very friendly staff and front of house. Very accommodating and we're quick to help in anyway. Room was clean and airy. Spa facilities were decent and very clean again. Was traveling with a friend but could see families staying in the hotel who also seems well looked after. Would recommend as close to town and quiet
Friends_and_family Friends
10/10
Exceptional
01 May 2025
Yvonne
Loved the hotel, staff were very friendly. Had lovely breakfast, didn’t have our evening meal there as thought the prices were far too expensive although I should imagine the food is very nice
Partner
6/10
Pleasant
10 Apr 2025
James
Overly expensive for food and drinks
Leisure Partner
8/10
Excellent
10 Apr 2025
Cheryl
Taxi's to and from the hotel were cheap in comparison to where we live so no need to worry if you struggle to walk
10/10
Exceptional
11 Mar 2025
Amy
We had a great stay here for our trip in Tenby. The staff were so friendly and accommodating.
Friends_and_family Family
10/10
Exceptional
17 Feb 2025
Lisa

Exceptional

Wonderfully warm welcome, fabulous room, stunning bathroom, delicious breakfast (best breakfast in a long long time) and I enjoyed the spa.
The lady on Reception was exceptionally helpful, pleasant and kind.
Self
10/10
Exceptional
15 Feb 2025
Judith

Valentine treat.

From beginning to end the visit was superb. Prior to visit booked dinner and spa session, receptionist super helpful and friendly.
Check in smooth shown to our room. Lovely touch heart shape Welsh cakes waiting us for valentines. Room comfy and warm. Clean and plenty of fresh towels.
Session in spa very relaxing not over crowded.
Dinner menu varied also valentine special. Food and service exceptional.
Breakfast choice very good food hot and plentiful.
3rd stay at hotel highly recommend we will be back.
Partner
2/10
Poor
10 Feb 2025
Ross

Room poorly maintained

Family room of 4 was not in great condition, poor ventilation, smell of mould in bathroom (botch repair around the edges of the bath that needs to be re-grouted / silicone and either ice cold or heated by a noisy air conditioning unit.
Friends_and_family Family
6/10
Pleasant
10 Oct 2024
Tracy
Lovely warm welcoming staff.Very clean rooms ,however the room was cold on arrival and had great difficulty operating the aircon / heat .Food very overpriced and not actually getting the 3 small corn crisps added with my curry??? Never had that before .
Leisure Partner
10/10
Exceptional
03 Oct 2024
Christopher
This is a beautiful spa hotel north of Tenby (about a five minute drive into the town center). There are a number of spa options available, but with your room you can access the swimming pool, jacuzzi and sauna. The hotel will block off a time period where you and your party will be the only ones enjoying these facilities.The restaurant has a nice selection of south Asian, east Asian and traditional British dishes, and the food is very, very good! So is the breakfast, which is included with the room. The rooms have balconies, and are very spacious and well appointed. I would recommend this hotel to anyone who wants to relax and treat yourself!
Leisure Friends
8/10
Excellent
21 Sep 2024
Michelle
Lovely hotel with great spa -pool infra red sauna jacuzzi and heated outdoor hot tub. You can also book a treatment massage etc. Everyone at the hotel are super friendly and very polite . Very quite location and walkable into Tenby . Great breakfasts selection with hot and cold options. The Smoked salmon and scrambled eggs were delicious.
Friends_and_family Friends
10/10
Exceptional
18 Sep 2024
Caroline Ann

A hidden gem

The customer service is second to none. I cannot compliment this hotel enough. Prompt fridndly check in, super vlean favilities with a quaint comfortable bedroom. The chef is excellent (mh brother is a chef snd havinv lived in aasia im picky sith Asian cusine setved out of the continent. It was outstanding). The waiting staff were very professional and friendly. I had only intended on staying a night and booked a second because of the great setvice
Business Self
10/10
Exceptional
15 Sep 2024
Tony
Room really nice, big and clean. Staff very helpful, smiley and efficient. The whole place had a warm, welcoming ambience.
Leisure Partner
8/10
Excellent
05 Sep 2024
Debs
This hotel is very nice, the food was good but quite expensive! The pool was very cold on the 1st day we were there but got warmer each day. We thought the crisps and nut were expensive at £2.25 and the ale went up by 35p in 2 days! It was a relaxing hotel the breakfasts were really good and the staff were really good.I would stay here again I would have like to eat at the hotel more but it was just too expensive for us.
Leisure Partner
2/10
Poor
26 Aug 2024
Richard

Never again

I’ve travelled round the world and stayed in hundreds of hotels, without doubt this is the wordy hotel I have ever stayed in.
10/10
Exceptional
24 Aug 2024
Andrew
Outstanding getaway
Leisure Family
10/10
Exceptional
15 Aug 2024
Verified traveler

The most personal & friendly visit we had

The title says it all.

The night when we arrived we were a little late. So we asked the receptionist (who was extremely friendly) if it was possible to make use of the restaurant. To bad for us the restaurant was already closing for the night.

She spoke to the cheff and they were willing to make a exception. In short: we had the chicken-curry. Was it great? Yes, very!

In the bar we spoke to the owner.

A very friendly, passionate and hard working man. Started small and build his hotel to a multiple star hotel.

The best thing?
He never lost the passion and he kept his eye on the visitors welfare. Still working from early to the late hours.

What about the room, spa and breakfast?
5/5
Clean, relaxing and very tastefull.

Thanks again to you and your great team.

We wish you the very best.
From the 2 guys from the Netherlands.



Friends_and_family Friends
8/10
Excellent
11 Aug 2024
Angela

Two night stay in Tenby

A lovely hotel in Tenby approximately 15 minutes walk to the beach. We were upgraded, which was nice, but the room we were put in obviously had a damp problem. Unfortunately because the hotel was fully booked they could only move us on our second night (which was our last night). It seemed daft to move then. It was a shame as you don’t expect to pay spa hotel prices to sleep in a damp smelling room, it did put a ‘dampener’ on our stay (excuse the pun). The room also needed a bit of TLC: broken tiles in the bathroom, leaking shower door and a lick of paint as some places were quite worn.

The restaurant however, was really beautifully decorated, the service was spot on and the food was amazing (a bit pricey in comparison to other places in the area).

Partner
10/10
Exceptional
10 Aug 2024
Noel
All good
Leisure Partner
10/10
Exceptional
03 Aug 2024
Angela
The staff were wonderful.
The place was lovely, restful and had a warm atmosphere. I will definitely be going again!! The food was fantastic


Leisure Friends
6/10
Pleasant
22 Jul 2024
dragos
Very noisy, you can hear all the rooms around you. Our room did not have enough clothes storage
Leisure Family
10/10
Exceptional
13 Jul 2024
Karen
Very pleased with this hotel staff were so friendly and very helpful the food was spot on lots of choice i would definitely stay again it was so relaxing every thing in the hotel was spotless definitely a 5 star thankyou so much for a lovely stay
10/10
Exceptional
13 Jul 2024
Marie
Heywood Spa Hotel was excellent! The amenities it offered were great too. There are some areas like our bathroom that clearly need some work. Staff were very friendly and accommodating. Note, make sure to inform the front desk if you are dining in as it gets busy in the restaurant.
Leisure Family
6/10
Pleasant
06 Jul 2024
Cindy
This hotel is not convenient to the downtown and beaches. Yes it is walkable with lots of hills and traffic. You would not want to walk back and forth.
Leisure Partner
10/10
Exceptional
25 Jun 2024
Martha

Fantastic stay

Lovely hotel and really nice staff. Highly recommend
6/10
Pleasant
15 Jun 2024
marisa
Staff were friendly and helpful when approached. Room was spacious and the breakfast offered plenty of choices.
Leisure Family
10/10
Exceptional
09 Jun 2024
Verified traveler

Weekend away in Tenby

Great stay. Really good facilities enjoyed by all the family. Food in the hotel was top drawer and staff couldn't do enough to make the stay as comfortable as possible.
Friends_and_family Family
10/10
Exceptional
03 Jun 2024
Philip
The staff were phenomenal. It really made the difference and made our stay so enjoyable. Lovely hotel and cleanliness levels were excellent. Pool was great too.
Leisure Family_with_children
8/10
Excellent
29 May 2024
Sarah McEwen
Great stay
10/10
Exceptional
22 May 2024
David

Excellent service and hospitality

Excellent service and hospitality
Business
10/10
Exceptional
04 May 2024
Lynette
Excellent overnight stay staff were amazing so friendly food was first class pool was excellent as well with a new outdoor hot tub fantastic all round will be going again
Leisure Family
10/10
Exceptional
03 May 2024
Nicholas
.
Leisure Family_with_children
10/10
Exceptional
04 Apr 2024
RM
Loved the pool, sauna and hot tub - very relaxing. Staff at breakfast particularly effective with dietary requirements. Lovely quiet bedroom. Walk into town centre about 20 minutes.
Leisure Family
6/10
Pleasant
28 Mar 2024
Lee

Overpriced food but nice place to stay.

Booked in and on first entrance to the room it was like walking into an ice box. Point to note for owners, if the room is going to be used then at least put the heating on low so there is some warmth when a customer walks in.
Pool and sauna was nice although we never used it due to being too tired in the morning.
The food. This is where it grinds my gears. If you pay £150 for one nights stay (breakfast included) then why is the food so ridiculously overpriced for an evening meal?
Everything on the table pointed towards being sourced from Castell Howell, so why was everything overpriced? £22 for a meal? £10 for desserts? £4.75 for garlic bread? All in all, I paid £98 for a full meal for two with one glass of wine each. Was it cooked by a Michelin star chef or something?
There was no signs to suggest otherwise, so I do not understand how they can price it that high.
Morning breakfast was ok. We had a coffee each prior to breakfast arriving, then another while having breakfast. I then asked for another as I would have liked one after breakfast. I asked the waiter then waited, and waited. Nothing came, so we headed back to the room to pack as we had a four hour journey ahead.
All in all it was an ok stay. Room was nice as was the building and amenities themselves. I wouldn't come again, just on the basis that the food is in my view very overpriced. All in all £250 for a nights stay for two with an evening meal? In this financial climate, was it worth it?

Partner
10/10
Exceptional
25 Mar 2024
Lawrence

Great people. Wonderful stay.

We really enjoyed our stay at the hotel, taking advantage of the pool area and the breakfasts.
The staff were really great - very friendly and helpful.
Walking distance into Tenby centre, although there were a couple of steepish inclines.
Partner
10/10
Exceptional
17 Mar 2024
Daniel

Amazing weeknd getaway

What a fantastic beautiful hotel, staff are really friendly and welcoming. The rooms are at a very high standard and meets beyond expectations the restaurant and spar was absolutely stunning. We checked out this morning and already booked to stay there again in August.

Perfect location with in walking distance from tenby town centre.
Partner
10/10
Exceptional
25 Feb 2024
Marina
Lovely hotel! Very nice and welcoming staff. Breakfast was delicious, pool facilities amazing, location superb! The only downside is very little light outside the car park which makes it difficult to drive and park the car if you coming in the dark hours. Would definitely recommend and stay again
Leisure Family_with_children
10/10
Exceptional
05 Dec 2023
Arlene
Had a great dinner there and easy access to center of town.
Leisure Family
10/10
Exceptional
16 Nov 2023
David

Great place to stay in Tenby

Great place to stay for exploring Pembrokeshire. Fantastic hotel, very clean and good facilities with top restaurant and bar. Staff very friendly and helpful.
Partner
8/10
Excellent
15 Nov 2023
connie
Staff were are all very friendly and helpful! Enjoyed the scenic walk into town. Would stay here again!
Leisure
6/10
Pleasant
02 Oct 2023
Michael
Disappointed in our stay.
Leisure Partner
10/10
Exceptional
04 Sep 2023
Gillian
Lovely stay staff were so helpful
Friends_and_family Friends
10/10
Exceptional
30 Aug 2023
Nigel

Weekend break

Great hotel, 20min walk into town and the beach but this does involve a steep hill which may not suit some. The staff were great, nothing was too much trouble and complimentary pass to the spa was much appreciated. Good choice of food if eating in and a great breakfast. Plenty of parking places. Would stay again if in the area.
Partner
10/10
Exceptional
13 Aug 2023
Roy
No complaints, exactly what would be expected from a good hotel. Very good Spa facilities.
Leisure Partner
8/10
Excellent
07 Aug 2023
Jason

Nice stsy

Nice stay great view of rugby pitch lovely breakfast
Partner
10/10
Exceptional
06 Jul 2023
Jim
Loved the location - easy walk to shopping and restaurants - loved the pool/spa amenity and staff was all terrific - helpful and kind
Leisure Family
10/10
Exceptional
29 May 2023
Paul
Lovely friendly people and the hotel, food and service was fantastic
Partner
10/10
Exceptional
06 May 2023
Penny

Lovely stay

2 night stay in Tenby to celebrate a birthday, hotel was everything we expected, the service ,food .atmosphere ,location all excellent!
We would love to return soon. Thank you
Partner
10/10
Exceptional
06 May 2023
Tony
Great hotel. Food was fabulous and staff really professional and friendly.
Leisure Partner
10/10
Exceptional
30 Mar 2023
Malcolm

One of the best in Tenby

Lovely friendly hotel, great food and bar.
Very clean. Amazingly comfortable bed.
Service excellent, thoroughly recommended.
We will be back
Partner
10/10
Exceptional
26 Mar 2023
Cath

Lovely stay, would definitely go back!!

Lovely hotel, our room was lovely and the bed was very big. No bath only a shower. Bar area was very nice and portion sizes in the restaurant were fantastic. All staff are lovely and friendly. Tip if you want to use the pool book in at reception as they only send in small numbers of people.
Partner
8/10
Excellent
12 Mar 2023
Laura

Lovely break with our young family

The team make this hotel. The level of service is really excellent. We stayed with our two young children, Mandy at reception could not have been more accommodating - arranging for us to access the pool first thing in the morning so we could make the most of our stay. The bar and restaurant are excellent and serve very good food. Breakfast was delicious, again the service was wonderful. Our only grumble would be a struggle to have a decent shower - the pressure was poor, but we understand this can be difficult to manage in an older building. Thank you to Mandy and the rest of the team for looking after us so well.
Friends_and_family Family
10/10
Exceptional
20 Feb 2023
Carol

Lovely weekend

Lovely hotel, helpful service spa could be better
Friends_and_family Friends
10/10
Exceptional
19 Feb 2023
Diane

chilltime

nice and relaxing to forget about work and unwind
Partner
6/10
Pleasant
18 Feb 2023
Amanda
The staff were super friendly and really welcoming.

Sadly the water pressure in our shower was really low, which meant it wasn’t very pleasant to shower in.

The coffee machine in the bar wasn’t working so we had to order filter coffee instead. Unfortunately it was gritty and bitter and wasn’t very good quality. Despite this we were charged £8 for what was essentially 2 cups of awful coffee.

The spa area was very small and the conservative area was quite cold so you wouldn’t want to spend any time relaxing on the loungers. In addition, the sauna was only very slightly warm - not exactly the heat you want from a sauna.
Leisure Partner
10/10
Exceptional
17 Feb 2023
John

Great service

The service was outstanding, very friendly and really wanted to make us feel welcome throughout.
Friends_and_family Family
10/10
Exceptional
08 Feb 2023
Keith
Brilliant. Good, staff and spa all perfect.
Leisure Family
10/10
Exceptional
16 Jan 2023
Gary

Weekend away in Tenby

Brilliant weekend away. Staff were amazing and hotel facilities were excellent. Food in the hotel bar and grill was superb and would definitely stay again.
Partner
10/10
Exceptional
10 Jan 2023
Ellie
Brilliant.
Partner
10/10
Exceptional
09 Jan 2023
Sarah
Bar & Grill was amazing food & breakfast was so opulent
Partner
10/10
Exceptional
14 Nov 2022
Lisa

Just a perfect weekend away.

Perfect weekend away.
As soon as we walked in friendly staff with a smile and very helpful.
The room was very clean bed was very comfy.
Spa treatments were so relaxing and the pool and changing areas very clean and relaxing. Exactly what we wanted. A short 15 minute walk into tenby.
Partner
10/10
Exceptional
07 Nov 2022
Richard
Staff were amazing hotel spotless food was delicious spa was lovely and the massage was amazing
Leisure Partner
10/10
Exceptional
19 Oct 2022
Denise
Friendly staff . Great location.
Leisure Family
10/10
Exceptional
04 Oct 2022
Michael
The town of Tenby is beautiful and this hotel is very nice! It was great to stay here with its quick access to Tenby and its facilities.
Partner

Location & surroundings

Heywood Spa Hotel
Heywood Lane, Tenby, United Kingdom

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Heywood Spa Hotel

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