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Premier Hotel Umhlanga

KwaZulu Natal - Durban · South Africa

Umhlanga Boulevard, Umhlanga, 3 - 7View location

8.8/10Excellent116 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Premier Hotel Umhlanga

Premier Hotel Umhlanga features a total of 127 guest rooms. In addition, Wi-Fi access is offered at the establishment. Everyone staying at this accommodation can enjoy the convenience of 24-hour reception. There is a car park.

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With a stay at Premier Hotel Umhlanga in uMhlanga, you'll be near the airport, just a 3-minute walk from KwaZulu-Natal Sharks Board and 9 minutes by foot from Gateway Theatre of Shopping. This hotel is 0.7 mi (1.2 km) from Umhlanga Hospital and 1 mi (1.6 km) from Ster-Kinekor Gateway.

Make yourself at home in one of the 127 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately ZAR 245 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Afrikaans

    English

    Zulu

Nearby attractions

KwaZulu-Natal Sharks Board 0.3 km / 0.2 mi
Gateway Theatre of Shopping 0.8 km / 0.5 mi
Umhlanga Hospital 1 km / 0.6 mi
Ster-Kinekor Gateway 1 km / 0.6 mi
Oceans Mall 1.7 km / 1.1 mi
Whalebone Pier 2.2 km / 1.4 mi
Umhlanga Lighthouse 2.3 km / 1.4 mi
Umhlanga Lagoon Nature Trail 2.7 km / 1.7 mi
Umhlanga Main Beach 2.8 km / 1.7 mi
Umhlanga Rocks Beach 2.8 km / 1.7 mi
Mount Edgecombe Country Club 5.2 km / 3.3 mi
Sibaya Casino 7.9 km / 4.9 mi
Beachwood Golf Course 8 km / 5 mi
Japanese Gardens 9.8 km / 6.1 mi
Umdloti Beach 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • Banquet hall
  • Breakfast
Show 1 more facilities & services
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Premier Hotel Umhlanga

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Premier Hotel Umhlanga

8.8
Excellent
116 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.0 /10
50 reviews shown
4/10
Poor
27 May 2026
Jan
Being given a room with a broken Air conditioner in KZN is not a joke
10/10
Exceptional
15 Apr 2026
Siphesihle
The place is beautiful, very clean and has everything you need. Staff is amazing, Nombulelo from the restaurant had is very friendly. Love her sm. Definitely coming back again.
Friends_and_family Friends
2/10
Poor
24 Feb 2026
Candice
The aircon wasn’t properly working and very loud
Self
10/10
Exceptional
09 Jan 2026
Harry
Lovely hotel. Great service and food. The view from our room was beautiful. Only a one night stay before flying to George. Highly recommend!
Partner
10/10
Exceptional
03 Jan 2026
Tyrell
Great service, friendly staff who went out of their way to ensure we felt welcome, will definitely be returning in the future.
Leisure Partner
10/10
Exceptional
02 Jul 2025
Tamuka
Spacious room, secure and very clean
Partner
10/10
Exceptional
23 Jun 2025
Kumlesen
Excellent place to stay
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Paul
Good clean hotel, well positioned for your business needs.
Business
6/10
Pleasant
27 Feb 2025
Verified traveler

Just Okay

Okay hotel, a bit worn around the edges, cleanliness not great, okay nevertheless
6/10
Pleasant
10 Jan 2025
Reza
Location great but maintenence of rooms very poor. Aircons didnt work in rooms in a humid and hot place like durban.
10/10
Exceptional
03 Jan 2025
Thandiwe
I love it cleaning every day. Thanks
10/10
Exceptional
02 Jan 2025
Fred
Great view of fireworks on new years eve
Friends_and_family Family
8/10
Excellent
31 Dec 2024
JAMES
Really convenient for the area with huge balcony and living space
Business Self
2/10
Poor
16 Dec 2024
Thandiwe
At 312 room AC is sound, no refrigerator and remote is not working for tv. Please fix it soon as possible thanks
2/10
Poor
05 Dec 2024
Verified traveler

Disappointing

The room,a suite, initially looked great with a nice sized balcony etc.
However in time we discovered that
1. The door did not lock from the inside
2. The shower was left in a disgusting state. Obviously they were cleaning the drain, did not close it up and it was filthy and the cleaning team should have sorted it out,so we were unable to use the shower
3. Despite the hotel providing a large complimentary water bottle, there were no water glasses.
4. There were no towel rails/place to hang towels up.
5. There was no top sheet which we like instead of just a hot heavy duvet


However,the maintenance team was excellent and fixed the issues we reported efficiently.

Partner
10/10
Exceptional
31 Jul 2024
Verified traveler

First time, but not the last

My first time visiting Durban and what an adventure it was! The hotel was in a great location, it was immaculate and the food was so good. i really enjoyed interacting with the staff as well.
Self
10/10
Exceptional
28 Jun 2024
Verified traveler

Really enjoyed my stay

This is not my first stay and i will be returning, i enjoy staying here, the room and bathroom is very clean with a great size shower.
Business
10/10
Exceptional
17 Jun 2024
Rufaro
Great property, location and views.
Leisure Self
8/10
Excellent
08 May 2024
Clarissa

Decent

The room is lovely. The place is great. Beautiful views. Very affordable. Breakfastwas average. However, i didnt like that the toilet was in shower. Like literally in the shower. It got wet when i took a shower. Very uncomfortable and untidy. Also didnt like that navigating the parking area from reception is hard.
Business
10/10
Exceptional
06 Dec 2023
Chuk
Amazing
10/10
Exceptional
28 Nov 2023
Mark
.
10/10
Exceptional
26 Nov 2023
ELLA
Friendly staff
Clean and accomodated
10/10
Exceptional
13 Nov 2023
Peter

Excellent Hotel

I was throughly impressed by my entire stay at this hotel. World class luxury interior decor, absolutely delicious restaurant, excellent service at the bar, extremely kind and attentive staff, breathtaking views of the Indian Ocean and downtown Umhlana, very comfortable and spacious rooms, great pool with view. Having traveled worldwide and stayed at luxury hotels on several continents, I can say that no one will be disappointed by this hotel. Tremendous value for very cheap costs.
Business Partner
8/10
Excellent
22 Jul 2023
Verified traveler

Noise Level

overall great service but I was booked in a room with an interleading door (locked) but the sound travelled through the door allowing me to heard everything my neighbor was up to
Business
8/10
Excellent
18 Jun 2023
Jacobus

A good stay

The hotel is rated 4 stars and is worthy of the rating. It is an upscale hotel. Parking is on the same floor as your room with easy keyed access. As most hotels in Umhlanga they do have some noise from street racers with noisy exhausts. The hotel is on the quiet side of Umhlanga ridge. The restaurant is good with four star pricing. Personally I missed a small refrigerator in the room. Also typical of South African hotels nowadays they do not run hvac systems which did not matter much during my June visit. Options for food are limited to the on site restaurant or you have to take a ride to the Umhlanga strip about 2 Km away or the fast food outlets in and around the Gateway centre about 1.5 Km away.
8/10
Excellent
07 May 2023
Ryan
Nice, quiet, comfortable.
6/10
Pleasant
16 Mar 2023
anabel
The place is nice and clean but the guests there can be loud and act like they own the place even breaking the rules of no glass in the pool. They don’t care there are other guests in the hotel and make scenes. When we complained with the staff they even said there was nothing they can do like they allow these things to happen
10/10
Exceptional
19 Feb 2023
Robin

Parking

The only complaint we have is that the parking is so far from the hotel and the parking is tricky when one vehicle is going up and another is going down.
Partner
10/10
Exceptional
03 Jan 2023
Thulani

Excellent

It was amazing
Partner
10/10
Exceptional
04 Oct 2022
Mervin
Very pleasant stay!
Leisure Partner
10/10
Exceptional
07 Sep 2022
MR
Clean and friendly staff
Business
10/10
Exceptional
05 Sep 2022
Mark

Premier Hotel Umhlanga

A very pleasant stay.
Friends_and_family Family
8/10
Excellent
27 Aug 2022
Verified traveler
It was great befitting of the 3.5 star rating. Room was great, clean and comfortable. Service still needs improvement, very keen and friendly staff but still needs a bit more training. Credit does go to their enthusiasm.
Friends_and_family Family
6/10
Pleasant
27 Aug 2022
Joseph
There was only 1 person at the check in desk, she was very pleasant but overwhelmed with all the guests. There were at least 5 people that greeted us at the hotel entrance, but apparently she was the only clerk on duty.
Leisure Family
10/10
Exceptional
02 Aug 2022
Bess
I stayed six nights at the hotel. It is new. The bed was very comfortable and so were the pillows. I had a nice soaking tub in my room plus a walk in shower. The food in the restaurant was excellent. The service was wonderful. Everyone was always willing to help if I needed anything. I will definitely stay again.
Business
10/10
Exceptional
02 Aug 2022
MR
Always a great hotel to stay in.
Clean with friendly staff
Business
4/10
Poor
16 Feb 2022
Gonasegran

Unpleasant Experience - Premier Umhlanga Hotel

Service is poor. Bad experience with reservations manager whom was rude. unprofessional and abrupt.
Partner
10/10
Exceptional
14 Feb 2022
Ian
Hotel had an excellent location and the quality of the room was outstanding. Will definitely stay there again.
Leisure Partner
10/10
Exceptional
30 Nov 2021
Linda
Good experience, awesome service
Friends_and_family Friends
10/10
Exceptional
25 Nov 2021
Zia
Short stay neat and comfortable
Self
6/10
Pleasant
08 Nov 2021
Micheline J A

No record of booking

When we arrived, the staff had no record of our booking which was paid for in full, and they were fully booked. They found us a room in their hotel next door. It was a smaller room, aircon did not work and there was a nasty smell coming from the shower drain.
Partner
10/10
Exceptional
09 Oct 2021
Given
Stay was amazing and the facility was spotless.
Partner
8/10
Excellent
08 Oct 2021
Verified traveler

They don't clean enough

They must normalize cleaning every day and changing the linen... We had to sleep on a dirty linen not washed
They must improve on their cleaning department a dissapointment.. Especially we are leaving in a pandemic. So dissapointing
Partner
10/10
Exceptional
04 Oct 2021
keith jabu

a new month Fresh start new beginnings

This was an amazing birthday weekend, a great way to relax and enjoy the pleasant views of Umhlanga. very comfortable and luxurious experience. we loved our room and a change of scenery
Friends_and_family Friends
8/10
Excellent
04 Oct 2021
Shivani

Second Stay Disappointment

It was my second stay with the hotel as I was super impressed the first time around. However I was given the room on the 5th floor. The room was smaller than my first stay yet the price and room description was the same. The plug point was not working, shower light was not working and the room was missing a pedestal.
Staff are great and hotel is clean. Hotel needs to be consistent.
Self
8/10
Excellent
04 Oct 2021
Yaseen

Decent stay, needs improvement

The hotel itself was nice to stay at. Clean, stylish and comfortable rooms. We only had a few minor problems. There was no one to take our bags to the room. The open shower was inconvenient as it flooded the entire bathroom. Sufficient bathroom essentials such as shower caps were not given. There was no bar fridge and only one bedside table. The cleaning staff were rowdy in the mornings outside the rooms, so it was not as peaceful as it should be waking up in a hotel. The parking area needs to be managed better as the gates did not open for us all the time and anyone can have access to the hotel.
Partner
10/10
Exceptional
27 Sep 2021
sandile

IT WAS SO AMAZING ,I WAS AT SEA VIEW SIDE PERFECT

EVERYTHING WAS 100% ,PERFECT
Partner
10/10
Exceptional
07 Sep 2021
Dumisile
Thank you
Partner
6/10
Pleasant
05 Sep 2021
Verified traveler

Rude management. Nice rooms.

The lady from Management WAS RUDE and condescending! One lady at the front desk wasn’t wearing a mask. Rooms are great and nice view of the ocean.
Friends_and_family Friends
10/10
Exceptional
01 Aug 2022
Jocelyne
Grande chambre bien décorée, pas de baignoire malheureusement dans celle-ci, tout le reste est parfait
Business_and_leisure

Location & surroundings

Premier Hotel Umhlanga
Umhlanga Boulevard, Umhlanga, 3 - 7, Durban, South Africa

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Premier Hotel Umhlanga

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