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Protea Hotel Durban Umhlanga
KwaZulu Natal - Durban · South Africa
Protea Mall, Corner Lighthouse & Chartwell Drive, 0View location
8.6/10Excellent539 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.6/10 8.6
Location9.2/10 9.2
Neighborhood9.2/10 9.2
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Protea Hotel Durban Umhlanga
Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Additional amenities at this hotel include tour/ticket assistance and a banquet hall. Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.
You can enjoy a meal at Lighthouse serving the guests of Protea Hotel by Marriott Durban Umhlanga, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 269 air-conditioned rooms featuring LED televisions.
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When you stay at Protea Hotel by Marriott Durban Umhlanga in uMhlanga, you'll be in a shopping district, within a 15-minute drive of Umhlanga Rocks Beach and uShaka Marine World. This beach hotel is 0.1 mi (0.1 km) from Oceans Mall and 0.3 mi (0.6 km) from Umhlanga Lighthouse.
Make yourself at home in one of the 269 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
10:30 AM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately ZAR 250 per person
- Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: ZAR 225 (one-way), (from 1 to 12 years old)
- Self parking fee: ZAR 55 per day
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Oceans Mall
0.1 km / 0.1 mi
Whalebone Pier
0.6 km / 0.4 mi
Umhlanga Lighthouse
0.6 km / 0.4 mi
Umhlanga Main Beach
0.9 km / 0.6 mi
Umhlanga Rocks Beach
1.1 km / 0.7 mi
KwaZulu-Natal Sharks Board
1.5 km / 0.9 mi
Umhlanga Hospital
2 km / 1.3 mi
Umhlanga Lagoon Nature Trail
2 km / 1.3 mi
Gateway Theatre of Shopping
2.1 km / 1.3 mi
Ster-Kinekor Gateway
2.2 km / 1.3 mi
Mount Edgecombe Country Club
6.2 km / 3.9 mi
Sibaya Casino
6.8 km / 4.2 mi
Beachwood Golf Course
7.5 km / 4.6 mi
Japanese Gardens
9.3 km / 5.8 mi
Umdloti Beach
9.6 km / 6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2016
- Total number of rooms: 269
- Number of floors (main building): 9
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
- Harbour
Show 44 more facilities & services
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
- Car hireExtra charge
- Valet parking
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Babysitting serviceExtra charge
- 24-hour securityExtra charge
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- NewspapersExtra charge
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Highchairs
- Poolside snack bar
- Banquet hall
- Meeting room: 4
- Business centre
- Outdoor freshwater pool
- Sun loungers
- Hairdressing salonExtra charge
- Breakfast
- Identification card at arrival
- Non-smoking establishment
- Fitness
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Durban Umhlanga
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PARTIAL OCEAN VIEW ONE BEDROOMSUITE • PARTIAL OCEAN VIEW ONE BEDROOMSUI.B1-PO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PARTIAL OCEAN VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Durban Umhlanga
SUITE PARTIAL OCEAN VIEW ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PARTIAL OCEAN VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-PO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE PARTIAL OCEAN VIEWQUADRUPLE • PARTIAL OCEAN VIEW • 1 Bedroom • 36 m²QUA.PO
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- PARTIAL OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Bathroom
- Disability-friendly bathroom
- Kitchenette
Show all 14 amenities
- TV
- Direct dial telephone
- Hairdryer
- Electric Kettle
- Housekeeping
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Durban Umhlanga
QUADRUPLE PARTIAL OCEAN VIEW
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- PARTIAL OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.PO
Room amenities
- Safe
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Bathroom
- Disability-friendly bathroom
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Electric Kettle
- Housekeeping
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PARTIAL OCEAN VIEW KING BEDDOUBLE • PARTIAL OCEAN VIEW KING BEDDBL.KG-PO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PARTIAL OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Durban Umhlanga
DOUBLE PARTIAL OCEAN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PARTIAL OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Durban Umhlanga
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Durban Umhlanga
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Protea Hotel Durban Umhlanga
100
reviews shown
Janeshree
Clean, helpful staff, great breakfast choices. Stayed 10 night with kids to use as a base to see family in Durban. Hot water just didn’t last 4 showers, other than that it suited our needs.
Peter
Always reserve a room on a high enough floor to avoid the noise on Chartwell Drive. A room is preferable on the other side facing the Radisson Hotel- not Chartwell Drive. Its too noisy- cars hooting and customers at restaurant clubs downstairs noisy
Alexander
Great suite! Spacious and clean. Perfect location in Umhlanga.
Gugu
Yes. Everything excellent.
Callum
Great water pressure in the showers and comfy beds. No complaints.
Thandile
Loved it, safe parking, clean all amenities around .
Wish thy had bathtubs
Wish thy had bathtubs
Alistair
This is a nice hotel I happily use for short stays in the area. This is a good choice for me as it is close to the local bars and restaurants, there are some really nice ones there. The hotel is clean and modern and the rooms are quiet and comfortable. They do a nice breakfast. All good for the price.
Bradley
N/A
Henry
All excellent..only problem is availability of parking to arrive & depart at fromt of hotel.
Joseph
Clean rooms. Staff was very helpfull
ian
Yes fantastic
Trevonica
Love the location of this hotel. The room was clean, big bathroom. Front desk very friendly.
Schalk
Room was spotless and the staff was exceptional! Would definitely recommend this hotel, the environment was amazing and they made us feel at home!
Taahir
Yes room was perfect.
Natasha
The room was spotless and the staff extremely helpful.
Richard
Porters, bar staff and the team really went above and beyond. We only had 1 night but really enjoyed our stay.
robin
Clean room and restaurants nearby
Peter
Brilliant location. Well run hotel. Excellent stay... thank you.
Paul
The stay at the hotel was excellent very central of all restaurants and the mall. The only disappointment was they didn't offer lunch and dinner available at the hotel restaurant on Saturday. So we had to eat somewhere else. But overall a very nice Hotel.
Werner
The card door lock did not work on the first room I was given then moved to another room and this rooms card lock did not work as well. Maintenace came to attend to it, but it did not work for my entire stay and every time i wanted to enter the room i had to go down to reception and they had to accompany me to open the door.
Z
Great hotel. Rooms were fantastic. Great location.
Carsten
Nice and new. Only thing missing are usb ports at the nightstands.
Shaun
So accomodating!
Lovely, comfortable one night stay. Staff were very friendly and most accomodating. When they noticed my elderly mother with us, we were offered a more suitable room to accomodate her needs.
John
.
Fatima
Beautiful hotel and friendly staff. Great breakfast.
Would be nice if there was an in house restaurant and room service.
Would be nice if there was an in house restaurant and room service.
Karen
Loved our stay, great location. Friendly staff
Saadiya
Excellent excellent stay!! I cannot recommend this hotel enough. 1) amazing location 2) modern hotel, great decor and ambiance 3) spacious, well appointed rooms with all amenities 4) good housekeeping 5) great breakfast with staff who go above and beyond. Priced incredibly well for all the services and comfort on offer. Will definitely return
Hasina
Really terrible stay
Bonita
Perfect!
Another amazing stay at Protea! Walking distancr from the beach and many shops and restaurants. Very clean rooms!
TROY
Conviently located
Philippe
Good location. Too much noise. No double glazed windows
Khatija
My room was not ready for check in until 15 30
This was very dissapointing as I had a 1 and a half hour delay
When I enquired from the hotel reception as to what we could do while waiting - she was very non chalant about it
This was very dissapointing as I had a 1 and a half hour delay
When I enquired from the hotel reception as to what we could do while waiting - she was very non chalant about it
Thandiwe
Friendly
Melanie
We arrived early and were switched to a room with a kitchenette, which we considered to be a bonus. However, there was no dish soap or dish cloths to tidy up and use the dishes again. And no garbage appropriate for use in a kitchen. The room was fine and the beds were comfortable. The area is great and walkable to many shops and restaurants.
Debbie
The staff at this place are phenomenal!! We had only booked this for one night, but ended up staying for 4 nights because we all took turns with the stomach flu. There is a pharmacy connected with the hotel, which was wonderful. Each morning when I would go down to extend for another night, they would ask how we were doing, give us water bottles and ask if there was anything extra they could do to help out. Across the street was a small grocery store that we could pick up things.. Uber Eats works there also, but you have to meet them outside the front door. The beds are very comfortable and nice size bathroom. It is about a 5 minute walk down to Umhlanga rocks and the lighthouse. There is a mall within walking distance and also several other restaurants besides what is in the mall. Parking is covered and secured. Breakfast has so many options and is so good. I would definitely stay at this place again if we go back.
Lindiwe S
Girls Trip
The hotel is in a great location; Right from chevk in the service was exceptional, Pumula was amazing , service with a smile 😊; lots of restaurants around; across the street there is a pick n pay and various ATM machines, close to beach with walking/running trail. One suggestion would be to upgrade/ change the TV's, they are old the picture quality is bad.
Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!!
I will definitely be back and will recommend this property!!
Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!!
I will definitely be back and will recommend this property!!
Clarissa
Proper 3 star experience
They only change the sheets and bedding every 2nd day. So if you get make up on your pillow, on the 1st night. Best believe, you gonna have to sleep on it again.
Clarissa
Shocked that i have to pay R55 per night for parking!
John
Property was very close the beach. However my first room didn’t have hot water and the second room we had issues with the bathroom flooding.
Kim
Thank You
Shyam
Breakfast was not vegetarian friendly
Kevin
Weekend away
Very pleased once again. My room was immaculate. Great condition and location is second to none for a Umhlanga visit.
Ill be back
Ill be back
Arnold
Another comfortable stay, I just was disappointed that I wasn’t allocated the room that I requested three weeks ago.
Mike
The staff are amazing, I stay regular now, just make you feel so welcomed
Benjamin
Great place for first stay in SA.
Cheryllyn
Very Happy
It was only one night, but we enjoyed our stay and the breakfast was yummy
STUART
CHARMING CENTRAL AND CHIC - AN UMHLANGA CLASSIC
I love this Hotel - it is a favourite of mine and I am acknowledged as a loyal and frequent guest by the staff and a welcome back plate of treats in my room. This Hotel is centrally located in the Umhlanga Village with everything at your doorstep. It is well maintained and charmingly designed and offers the best value of any Hotel in this area. I enjoy the energy and environment of this Hotel very much
Mike
Thisnis my 3rd stay here now, great location for a great night out. The team are always there if you need anything without fail.
Matthew
Never a disappointment
Always a comfortable stay at this hotel. My default when travelling on business. Clean friendly and central to amenities
Alistair
On this occasion there was an administration error and the hotel rebooked us into a more expensive high end resort hotel to compensate us. This was completely hassle free and was very much appreciated. They carried all the costs. Nice!
I have stayed in this hotel previously and it is a good quality, clean, safe hotel which is near by some excellent restaurants in Umhlanga Rocks. They obviously care about customer experience.
I have stayed in this hotel previously and it is a good quality, clean, safe hotel which is near by some excellent restaurants in Umhlanga Rocks. They obviously care about customer experience.
Anant
Very busy area & close to the beach
Jane
Centrally situated, very friendly and helpful staff. Room’s spacious and clean
Ian
Competence and friendliness of all staff
Busisiwe
.
Yu-chiang
Safe were out . Usable to use it and table need to be fix . Air conditioner must fix. 9th floor Water pressure not as strong as 6th floor.
Bonnie
Amazing hotel in Umhlanga
Most amazing hotel in the heart of Umhlanga. Every aspect of our stay was 5 star, from an amazing check-in all the way to our departure. Most definitely excellent value for money and a perfect location.
Thomas
The breakfast buffet was outstanding!
Marion
Great location and excellent service. Amazing breakfast!
Verified traveler
Highly Recommended
Wonderful experience! 5 star comfortable room, beautiful views, and convenient location to shops and restaurants and of course, the ocean. Breakfast (additional cost) also very good with several options and eggs made to order.
Natasha, Molly, Evelyn
The best I have ever had. 100 over 10
Yvonne
Excellent service
Clarissa
Disappointed
As a loyal, monthly returning client at Protea Marriott, i was sorely disappointed with the level of service. I was given room 552. Which has no sea view. It has a whole wall blocking even sunlight into the room
& a view of the flat across. I requested a change of room as i checked in around 5pm. I was told they fully booked and the lady who checked me in, didnt even check if i could be moved. She was so unhelpful! Also in my room, the amenities keep getting worse with each visit. I didnt even have tissues this time round. Also, get new towels.
& a view of the flat across. I requested a change of room as i checked in around 5pm. I was told they fully booked and the lady who checked me in, didnt even check if i could be moved. She was so unhelpful! Also in my room, the amenities keep getting worse with each visit. I didnt even have tissues this time round. Also, get new towels.
Lorrie
Great location. Walkable.
Breakfast nuffet wasn't worth the cost and their computer systems were down frequently
Breakfast nuffet wasn't worth the cost and their computer systems were down frequently
Clarissa
No amenities
Previously there use to be individual amenities for shower gel, shampoo and conditioner. This time, there was ONE bottle for all 3 in the shower. As a woman, i was horrified. There is no longer a shower cap given or even a devent sized soap.
Rashika
Great hotel
Chris
Umhlanga Ricks Hotel for Furban
Ideally located in a street full of excellent restaurants. Hotel Staff all very friendly and helpful. Large room with two Queen beds and a ( slight) view to the Sea. Would stay here in Umhlanga Rocks again if visiting Durban ( 20 min drive away)
Berry
Enjoyed the stay
Eric
Wonderful hotel with a lot of local dining options within an easy walking distance. Friendly staff and clean rooms. We would stay here again and recommend to anyone.
Alistair
Nice hotel in the Umhlanga Rocks area, the entrance can be tricky to spot, its just next to the restaurants and bars on the right hand side of the \"Umhlanga Rocks\" sign!
Rooms are comfy, quiet, clean, spacious. Nice breakfast. Lovely staff. Good load shedding protection, didn't notice outages at all.
Recommended
Rooms are comfy, quiet, clean, spacious. Nice breakfast. Lovely staff. Good load shedding protection, didn't notice outages at all.
Recommended
David
I did not like the fact that I could not get a refund for one of the rooms 1 hour after I had booked. I asked the hotel and they said it was Expedia
MR
Excellent and clean
Busisiwe
Clean and well kept. Caring and well mannered staff.
Jyan-Ping
My husband couldn’t find his wallet upon check out.
Hotel personnel sent two people to the room to search and found it. It was great!
Hotel personnel sent two people to the room to search and found it. It was great!
Verified traveler
Poor staff who try and scam you out of security deposit
Busisiwe
I give this hotel an excellent overall review. It is clean. Staff is professional. It is just across the street from shopping, entertainment, and easily accessible to the beach.
I Love it and so did my family!
I Love it and so did my family!
Benediction
Great hotel and location with amenities
Muhammed
Unacceptable
For the price paid for a family room, the following:
1. Only 1 soap/shampoo etc
2. Tea/coffee also limited
3. So too the number of towels
4. Cold to lukewarm water to shower, both at night and in the morning
1. Only 1 soap/shampoo etc
2. Tea/coffee also limited
3. So too the number of towels
4. Cold to lukewarm water to shower, both at night and in the morning
Verified traveler
Poor service
I stay here atleast 6 nughts a month. For work purposes. 3 nights at a time. On the 1st night, my hotel room is fully stacked. Lotion, nodu wash, pack of pocket tissues, soaps. On the 2nd and 3rd nights, none of the things i used on the 1st night geta replaced. Also, when i request an iron it takes FOREVER.
Verified traveler
Food
All good would be nice to have halal food
Moonchul
customer service
Hello.
stayed 2 nights and used parking lot, breakfast, bar, Ironing and room safe access. all of those services ware really friendly and welcoming.
Thank you for take care my stay.
stayed 2 nights and used parking lot, breakfast, bar, Ironing and room safe access. all of those services ware really friendly and welcoming.
Thank you for take care my stay.
Cyndy
Excellent Location
Location, close to restaurants, beach & bars!
AJIT
Bad experience
Bad house keeping staff. Average breakfast quality. Unhygienic Gym facility.
BJ
Disappointed by the avarice of the hotel
At this level of price, you would at least expect one bottle of still water in the room.
Verified traveler
Good stay
Really good stay friendly helpful staff, especially the bar guys are great
Room was a bit noisy with the building work going on next door but not too bad
Room was a bit noisy with the building work going on next door but not too bad
Lelani
Great location
Close to beach, restaurants and shops. Perfect location for a business trip. There is a lovely, safe, running trail next to the beach.
Kaajal
Fabulous stay
The welcome, reception staff, bartender made this a fantastic experience.
Thobile and Sbonelo are truly amazing. Well done. I would come back again and again.
Thobile and Sbonelo are truly amazing. Well done. I would come back again and again.
Rodney
Great place to stay. Very convenient to shops and beach
Sugeshni
Nice stay in Durban
Rooms were spacious and airy. Lovely, comfortable beds.
Carpets in the hallways were smelly.
Good breakfast but I think they are understaffed as we had to wait in long queues to be served.
Parking is really tight and you have to pay for parking daily.
Location is awesome. Close to great restaurants and walking distance to the beach. However, the beach outside Oyster Box hotel was filthy.
Carpets in the hallways were smelly.
Good breakfast but I think they are understaffed as we had to wait in long queues to be served.
Parking is really tight and you have to pay for parking daily.
Location is awesome. Close to great restaurants and walking distance to the beach. However, the beach outside Oyster Box hotel was filthy.
Mike Cheryl
Transit
Was more than we expected, comfortable and very friendly & helpful staff.
SG
A CENTRAL COMFORTABLE UMHLANGA HOTEL
This Hotel is very well located in Umhlanga to eateries, one block from the beach, shops and entertainmnet.. It is nothing Wow, but it is absolutely cofortable and provides one with everything you require for staying in this area.
Ahmed
Great location, spacious and clean rooms - but the breakfast is unorganized and average. Maybe because of COVID to give them the benefit of doubt.
Darren
Home away from home
Protea Umhlanga is always my hotel of choice when visiting Durban, the excellent location and friendly staff always makes my stay a pleasurable one
Fahmidah
Conveniently situated
Fahmidah
Very clean hotel. Situated close to the beach and restaurants.
Tom
Very nice room good location
MANDISA
Perfect
Great reception, beautiful enternce, location perfect and very friendly stuff. 10 out of 10
Verified traveler
The very best! I could get used to staying there 👍
Maybe the food could up it’s game for a 4star hotel but I enjoy every minute of stay
Maybe the food could up it’s game for a 4star hotel but I enjoy every minute of stay
Verified traveler
Hotel is in a good location.
Brendon
Will be back
Only prob,if you arrive early 10ish you can only get a room at 2,but next day you must be out at 10.I managed to get a room an hr later. But yoy want to relax after early morning flight Staff in eating area accomadating
Annalie
Super stay
Perfectly situated! Clean, modern and excellent staff!21
Location & surroundings
Protea Hotel Durban Umhlanga
Protea Mall, Corner Lighthouse & Chartwell Drive, 0, Durban, South Africa
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Protea Hotel Durban Umhlanga
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