Name: The Payogan Villa Resort & Spa
Address: Banjar Bunutan Desa Kedewatan, NA, Bali, 80361, ID

10/10

Exceptional

28 Apr 2026

robert E.

great property , great stay a must ...........

Family

10/10

Exceptional

13 Apr 2026

Jayvon

Staff was amazing. Very friendly. Would definitely recommend. The room was kept up pretty good. You are in the jungle and small encounters with small animals is possible. We only saw 2 dragonflies but noting bad. Overall great vacation spot for Americans.

Partner

10/10

Exceptional

13 Mar 2026

sarah

Having stayed here 8 years ago and thoroughly lived it, I was a bit apprehensive going back.
I needn't have worried...just as beautiful as before.
The rooms, the pool, the staff, the views...stunning.
Yes, its a little tired in places but that adds to the charm.
The service from every member of staff was top notch, they couldnt do enough for us...there was 9 of us over 5 villas...
Thank you to Payogan for making this stay special

Friends

10/10

Exceptional

21 Jul 2025

Nasredine

Wonderful

10/10

Exceptional

26 Jan 2025

manjinder

we had a very good stay at the villa. The staff was very accommodating and helpful. front desk always available at first call.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Nasredine

Staff was friendly, stunning view from room

Leisure Family

6/10

Pleasant

04 Oct 2023

Wassem

The hotel room was quite dark, the shower head was broken, the room did not smell good. Staff was awesome, breakfast was mediocre. Hotel was undergoing construction.

Leisure Partner

6/10

Pleasant

17 Aug 2023

Kunal

The Good - Great views, quiet, spacious rooms, good breakfast options and a nice pool. Away from the city center which could be a good or bad depending on your preference.

The bad - mixed feelings about the staff. Some were very friendly but difficult to communicate with them in English. We booked a connecting 2 bedroom villa with a pool. We were given a two floors (you have to go outside to access the stairsl with still under construction patio. When we complained we were moved to what we booked on the site - right next door to the other villa!

The Ugly - a live big cockroach in the bathroom, few lizards in the room, blown fuse for all the outlets, just two towels in the bathroom (no hand towels or face towels), only two small bottles of water for brushing and/or drinking. While breakfast was delicious the restaurant menu is pretty bad - don't even bother with the pizza. We ended up getting Grab takeout the next night.

Overall it's a great property but lacks simple things that could make it a 4-5 star property - amenities, good food, and service!

Leisure Family

4/10

Poor

24 Feb 2023

Vincent

Lights at the pool were all broken. Hotel did not fix it until the last night so I could not swim at night. Overall, my experience was ok. Not going to stay here again for the price that I paid. There are better resort out there.

Leisure Partner

10/10

Exceptional

13 Feb 2023

WIDYA

Very beautiful and serene

Leisure Partner

8/10

Excellent

03 Nov 2019

Verified traveler

Beautiful resort , the service is perfect and the pool amazing

Leisure Partner

6/10

Pleasant

23 Sep 2019

Verified traveler

The staff was incredible. Nice friendly and helpful. Asthecticly it was beautiful grounds but it is a tad run down. Same for our room. The food was awful.

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

The holiday didn’t start as expected but changed repeatedly after the first two nights

Leisure Partner

10/10

Exceptional

21 Jul 2019

JH

This was our fourth stay & it was wonderful once again. Staff are excellent, we were welcomed like family. Our villa was beautiful, peaceful & private, with lovely views across the valley to the jungle. Villas are cool & spacious. The grounds at the Payogan are magnificent. The resort isn’t walking distance from central Ubud, but the free shuttle runs on a daily timetable, so we just headed in on the 4pm shuttle for a wander around & dinner in Ubud, then caught the evening shuttle back. Thanks to Wayan for his efforts to ensure we had everything we could possibly need. This is the perfect spot for getting away from the hustle and bustle and relaxing.

Leisure Partner

8/10

Excellent

04 Jul 2019

Verified traveler

Two night stay

Great staff and facilities. Seemed quite when we were there. Also had a plumbing issue but fixed promptly by staff.

Partner

10/10

Exceptional

01 May 2019

Verified traveler

Staff are lovely and the hotel is a hidden paradise

Leisure Partner

10/10

Exceptional

20 Mar 2019

Karen Marie

It was an amazing experience! Everything is so perfect. I enjoyed our stay! Will recommend it to my friends

Friends

4/10

Poor

09 Jan 2019

Verified traveler

Was very disappointed with the resort. Villa had not been cleaned properly when we first arrived. Bathroom has probably never been cleaned.

6/10

Pleasant

21 Dec 2018

Verified traveler

Rooms need maintenance flushing toilets, lighting, power points. Rooms weren't refreshed with new drinking glasses etc.
Transport to main centred Ubud expensive to organise if outside free shuttle.
Lovely facility and view and staff lovely but needs upgrade to compete with newer resorts

10/10

Exceptional

23 Oct 2018

Galal

It was a great experience. We enjoyed it very much.

8/10

Excellent

12 Sep 2018

Verified traveler

beautiful setting in the jungle. staff were amazing and everything was at your fingertips

8/10

Excellent

10 Aug 2018

niraj

Good hotel, excellent view, poor maintenance & cle

Good view & landscape. A little more of maintenance required.
Food was good.

8/10

Excellent

09 Aug 2018

Octavio

The location is spectacular, as well as pool area and the private terrace with pool. The hotel presents some general maintenance issues, including the room, that would not be expected in a luxury hotel, which in my opinion its not, even with its luscious gardens and views. Good value for the price and breakfast buffet OK. Friendly staff. about 15 minutes from downtown Ubud.

10/10

Exceptional

08 Jun 2018

Verified traveler

Wayan and the team were wonderful and made our stay amazing, willing to go the extra mile to ensure our stay was perfect. The villas are spacious with sun terrace and private infinity pools overlooking the jungle giving a peaceful feel. The spa offers a broad range of treatments for single and couple sessions which are well worth the money. The grounds are well kept and fit perfectly with the surrounding jungle making you feel you are staying in an ancient palace. The Wi-Fi is fast and free.
All in all i would say this is the best hotel in Ubud and we will definitely stay there again.

10/10

Exceptional

09 May 2018

Paul

Beautiful and roomy villa

Excellent setting with very roomy and private Villa and private pool. Excellent and friendly staffs. Good selection of breakfast. Sunday dinner with traditional dance show is a good and relaxed evening on site. Otherwise, more food selections at Ubud center. Good shuttle services to and from Ubud center. Would suggest the last return shuttle at 10:15pm instead of 8:15pm. Very happy with the stay and highly recommended to others.

8/10

Excellent

27 Apr 2018

Dev

Great escape in Ubud

The location of the villa was great, with the shuttle bus going to the center of Ubud! Definitely a great way to explore the location. The room was relatively clean but can get humid if you don't keep the AC on which isn't great for the environment. You get your occasional gecko but we, unfortunately, spotted a large cockroach which was a bit of a downer.

The pool and patio was great for early morning swimming and reading. Great for young travelers looking for a bit of luxe and not too afraid of bugs.

10/10

Exceptional

15 Apr 2018

Liudmila

Nice and quiet hotel

Good location, transfer to the center of Ubud. Quite hotel. Nomel brakfes , nice afternoon tea. Foundefull private pool!! Big room and bathroom!!

10/10

Exceptional

12 Apr 2018

Verified traveler

This was an absolute treasure! Villas were absolutely beautiful with a private pool. Staff was very friendly and accommodating. They got us a driver on our first day who we ended up using for the 2 days that we were in Ubud. Absolutely loved our experience and will be back!

Partner

8/10

Excellent

16 Feb 2018

rachit

Very nice place.

Awesome place. Peacefull,relaxing,clean private pool was so so gud n clean. Jus need some more light in the room. Over all best.

10/10

Exceptional

08 Jan 2018

Vivek

Nice resort

Fantastic

Partner

8/10

Excellent

27 Dec 2017

Verified traveler

The hotel was so gorgeous and the location was beautiful. The staff was friendly and never felt understaffed. The breakfast was delicious every morning. The only downfall was that bathroom had termites and wood/dirt everywhere. We had to have them clean it on the first day.

8/10

Excellent

20 Dec 2017

mo

Nice hotel but too far away from ubud centre

Very nice scenic hotel. It is far from the action of Ubud centre though. They did a shuttle bus several times a day to and from the hotel, this easily takes 20 minutes and the times are not ideal. For instance there is no lunchtime drop off, it's either 10am and then 2pm. last shuttle back is 20.30 far too early in my opinion. Out of these times there seems to be a racket with the local taxi drivers who won't take you back to the hotel unless you pay through the nose.
Breakfast buffet was poor considering the cost and star rating of the hotel. 2 bed villa with pool was amazing. Furniture was really annoying, they have wooden bits strutting out from the legs. On multiple occasions the whole family smacked their ankles on these and although no cuts was really painful!
Main plus points, rooms, view, swimming pool. Negatives, gym still shut (was offered one out of hotel for free), far from centre, annoying furniture, wierd shuttle times. Ubud is becoming too touristy and prices are becoming outrageous in some instances. Think Melbourne, London prices.

10/10

Exceptional

05 Nov 2017

Jason

Relaxing and peaceful

Great location for anyone who wants to get away from the big city’s to relax, rejuvenate and chill out.
Food and drink prices are quite expensive.
Ubud town centre is within 5 km (not walkable) however the Payogan has scooter rental that is well priced.
Overall I was very pleased with my stay there and am definitely planning to return in the future.

10/10

Exceptional

05 Nov 2017

Verified traveler

The Payogan Villa’s were surreal with the forest scenery, a luxury bathroom and a spacious room! The perfect place for a relaxing/romantic getaway!
The staff were all friendly and eager to help with any enquiries.

8/10

Excellent

17 Oct 2017

Verified traveler

Good stay, friendly staff. Nice pool, large rooms and nice outlook over rice fields

10/10

Exceptional

09 Jul 2017

Anniversary

Lovely hotel in a serene setting.

We had a lovely stay at the Payogan. All of the staff were friendly and attentive to our needs. We enjoyed the privacy of our room, and breakfast offered a nice assortment of food options. The setting is very peaceful. We would love to stay here again.

10/10

Exceptional

02 Jun 2017

Magali

Quiet i was looking for and quiet i found ....

The hotel staff is so nice , the location is so amazing , that the little imperfections due to the hotel's age, goes pretty much unrelevant .... i had a great stay , thanks to Putri , Wayan, Tiger and the whole staff will recognize themself 😉

10/10

Exceptional

27 May 2017

Verified traveler

Very nice villa style resort with attentive and helpful staff. Had a pleasant and relaxing stay!

10/10

Exceptional

24 Apr 2017

Yvette

Amazing spot in the world

From the minute we arrived the staff impressed us. The grounds are amazing and the staff is too. Far exceeded our expectations in every way. The Villas are original and spectacular. All of our requests were taken care of and being with 2 small children we had a few. Can't wait to return and bring friends. We also found out they have 2 and 3 bedroom villas with private pool. The photos are very accurate and the breakfast was amazing with Western,European and Indonesian choices.
5 star

Family

8/10

Excellent

31 Mar 2017

Lea Sophia

Amazing view hotel ans helpful staff

I have nothing to say about the staff appart that they are so helpful. One of the staff member got us tickets for the fast boat to gili with discount price without asking anything in return. The room was nice and our private pool was big with the amazing view on the valley. The food at the restaurant was a bit disappointed especially the breakfast and the awful frozen pizza. Just stick to chicken or Indonesian speciality .
Overall I already told few of my friends who are planning to visit ubud to definetely check out this hotel.

8/10

Excellent

29 Mar 2017

Vicky

Beautiful Villa with pool .

Our villa was amazing. We had two pools. A deep one as a shallow one. The gardens and whole area around the resort was beautifully maintained . It was quiet and peaceful. The staff were very helpful. I stayed for 11 days and loved it. They provide a free shuttle into tour and there is many cafes, shop etc to choose. The buffet breakfast was great every morning.
I would definitely stay here again and recommend this hotel. So beautiful.

4/10

Poor

28 Mar 2017

Muzzamil

Dirty Hotel

The Bad: the bed pillow cases weren't clean we had them replaced 4 times, the bed sheets had crumbs on it, in our original room was a mess with a no working AC. The pool was filthy and not properly cleaned. breakfast on day 2 was old and not fresh

The Good: a great view, a lot of privacy in the villa, transport to the lobby via golf cart. When the breakfast is fresh it's delicious. Tea time is amazing. great coffee and mango juice.

Partner

8/10

Excellent

28 Mar 2017

karen

Elegant and quiet with the bonus of your own pool!

What a fantastic find. Peaceful and private with your own pool or a beautiful communal pool if you wish. Staff were fantastic and nothing a problem.
Only concern was the moss on steps making them slightly dangerous. Built onto a hillside. Everything in on levels, but if you don't want to walk and climb steps they collect you in their buggy. They also run shuttles into Ubud several times a day and evening.
Would definitely return.

10/10

Exceptional

02 Feb 2017

Brittney

Affordable Oasis

The staff were absolutely wonderful, so accommodating! The place was a little out of Ubud but they offer a free shuttle into town a couple times a day. Rooms were extremely clean and huge. The private infinity pool was the highlight!

8/10

Excellent

06 Jan 2017

Maksim

The hotel has great premises-rooms are huge and comfortable, the private pool is great. The view from private villas top everything up. However the service was very low; it was slow, employees barely spoke English, room cleaning constantly kept \"not seeing\" dirty glasses. There was only one good receptionist which was very helpful. The furniture in the room could use updates, as our dining table was crooked to one side; the extra bed had dust on rails.

However, I would recommend this hotel to those, who prefer amazing views at a reasonable price!

Partner

8/10

Excellent

10 Dec 2016

desi

paradise

Very nice hotel, excellence staff. The only downfall is mosquitos which they do spray and are uncontrollable to the hotel. Resort was clean and breakfast is delicious.

8/10

Excellent

01 Dec 2016

Ken

Nice hotel in the country (Jungle)

Nice remote resort in Ubud (remote and quiet). Not a resort for kids because there is nothing there for them to do.
If you want a romantic holiday or just want to get away from the noise of the city, this place is perfect.

Partner

10/10

Exceptional

25 Nov 2016

Debra

Top Class Resort, great staff!

We had two nights at the Payogan Resort and Spa in Ubud. The resort is truly beautiful, breathtaking scenery and gardens - our villa was very private - with our own pool. The villa was well equipped with everything we needed. The staff were extremely attentative and helpful and easy to understand! The hotel runs a free shuttle to and from the town centre every two hours - which we used each day. We dined in the restaurant one evening, food was top class. Breakfast was included in our stay and it was also delicious with plenty to choose from. The villas are a long walk from the hotel reception and because of this the hotel happily provides a buggy service to and from reception - just a call and the buggy was there immediately to collect us. The hotel arranged a sunrise trek up to the volcano at a very good price. We were quoted varying costs for this - but the hotel was the easiest and cheapest - and the trek was professionally run etc. Would definitely recommend a stay here, and I will be staying again, should I visit Ubud.

Partner

8/10

Excellent

20 Nov 2016

Verified traveler

Alright....

HORRIBLE wifi, bad food, private pool isn't cleaned and was green with snake skin by the pool.... Woulda been nice to have a clear pool without worrying I'm going to step on a snake. Everything else was good

10/10

Exceptional

16 Oct 2016

Kheng Chiew

Beautiful Villa

Very beautiful and luxury villa. Big and spacious room with very nice garden view. Staff are friendly and helpful. Also, they provide good breakfast.

Partner

8/10

Excellent

11 Oct 2016

Verified traveler

Gorgeous & luxurious setting 20 minutes from Ubud

Payogan was a very beautiful hotel! The room was very comfortable and had a lovely pool and deck. The grounds of the resort are beautiful, especially the main pool, and the staff were very friendly and helpful. The spa was also great, and the food quite good! To note, wifi only works in the resort lobby. We enjoyed the honeymoon package and loved every minute!

10/10

Exceptional

19 Aug 2016

Perry

Great rooms with a true Balinese feel.

This place is wonderful and I've been to Bali over 30 times. Staff are great, the buggy rides to lobby and room are fun. The Valley views are awesome and our own pool was incredible. The beds were comfortable, too! You can easily travel around the island from this central location. A great experience for the Bali traveller.

8/10

Excellent

08 Aug 2016

Evie

Idyllic setting

Loads of room at the Payogan and it's incredibly peaceful. The villas are huge and the pool's lovely. The food isn't great however and it's a good 20 min cab into town as the hotel is in a fairly remote spot. There's a free shuttle which is useful. Drink it expensive so you're better off bringing in your own and going to the town for dinner. Still it's pretty and the staff are helpful.

10/10

Exceptional

23 Jul 2016

Jordan

Beautiful hotel in quiet setting

This hotel is in a quiet area with great on site facilities. Our room with private pool was beautiful. The food at the restaurant was also very good.

All of the staff were very helpful. Having a shuttle bus service to the centre of Ubud was great too.

4/10

Poor

18 Jul 2016

Tash

It's a little dead

The Payogan has all the bones of what would make a great resort. There just wasn't enough happening to make it feel alive.
The main pool which is the central focal point was hardly used, and the villa that we stayed in had rooms which were very dark and felt like a cave. It was a beautiful location which felt like a ghost town, despite being fully booked at the time.

10/10

Exceptional

01 Jul 2016

Katie

Amazing - totally recommend

Partner

10/10

Exceptional

22 Jun 2016

Shannen

Most beautiful views

It's was beautiful the scene was amazing would hoghly recommend this place

Family

10/10

Exceptional

07 Jun 2016

Verified traveler

Peaceful retreat just out of town

A great place to stay, tranquil setting blends in with the surrounding forest and stream. A 7 minute free return shuttle ride away from Ubud town where you'll be spoilt for choice for places to eat catering to all tastes. Very private villas, some with their own pool. A classy romantic retreat, highly recommended. Recommend going to town for dinner instead of at the resort.

6/10

Pleasant

04 Jun 2016

Suhan

Good Hotel, but not exactly 4.5 Star...

I chose The Payogan Villa Resort & Spa solely based on the pictures from the website. However, when my wife and I arrived to our room, it was not as good as how pictures portrayed.

We reserved a room with private pool. The room turned out to be a villa and it was very spacious. It had great views and illumination was very pleasant. However, as I previously mentioned, it looked older than how pictures portrayed, that's including some of the room amenities. It was supported by only one small A/C, which wasn't capable of cooling the entire villa. The shower and bath area was exposed to outside, so it was a bit awkward for us... The resort was away from 10-15 minutes away from restaurants. Nothing was available within walking distance. Lobby wasn't exactly 4.5 Star as well... it was staffed by only one person with old systems. It seemed like they operated primarily on walkie-talkies and phone. Wi-Fi was only available in lobby. Breakfast buffet was not a top quality as well..

10/10

Exceptional

30 May 2016

Nette

Best hotel in Ubud

The first villa we saw was not exactly to our liking but the staff worked with us and was very accommodating to our needs. They then showed us a 2bdrm villa with private pool that we fell in love with immediately. It was everything we wanted and more. The meals were very delicious with the option of room service for no additional cost. The hotel grounds were well kept and beautiful. The spa services were also amazing. All staff was very nice. Will definitely stay here again.

10/10

Exceptional

09 May 2016

Natalie

Stunning rainforest retreat.

Stunning! Rainforest retreat. Breakfast average. Service excellent. Rooms and villas absolutely gorgeous, clean, quiet and private. Pools amazing. Only 10 minutes scooter ride to Ubud which made it fun because we didn't want to stay right in Ubud with the hustle and bustle. Shuttle runs few times a day anyway. Dinner meals lovely. Overall A+

Family

10/10

Exceptional

19 Apr 2016

Paige

Most wonderful place in Bali!

This is probably the most awesome place I have ever stayed! We woke up and did yoga on our own private balcony overlooking the jungle!!! Our balcony and private infinity pool was complete private and magnificent! The staff were endearingly nice and grounds immaculate. The free breakfast was also wonderful!

Family

8/10

Excellent

19 Apr 2016

mo

Nice hotel

Booked because of the extras of gym and 24 hour room service. Was told gym not open during stay. Room service till 11pm only. Also told that Wifi is only in public areas not in villas, but it worked in our villa anyway. Really annoying as thats the main reason we booked, as plenty of choice at this price point.

10/10

Exceptional

01 Apr 2016

Verified traveler

Quiet paradise

I stayed for 3 nights with my brother and sister. We loved how peaceful the hotel was. It's about 7min drive into the city center, but they provide free shuttle in/out town every 2 hours. Amazing views of the jungle ravine. The villas are beautiful and extremely clean. The hotel property is large and has very nicely manicured gardens throughout. The main pool area and restaurant has beautiful view to enjoy while you eat your breakfast. And the complimentary breakfast was the best I've had yet in Indonesia. The staff were all very friendly and helpful. It was an absolute oasis away from some of the craziness of the main cities. I really don't have any complaints. I would definitely come back!!

Family

10/10

Exceptional

26 Feb 2016

Gabrielle

Beatiful resort, excellent staff

The photos don't do justice to the true beauty and serenity of this place. The staff was excellent and the pool area was stunning. Be sure to spring for the private pool, was definitely worth it. Would definitely go back and recommend to everyone!

10/10

Exceptional

16 Feb 2016

Debra D

My magical day in Bali...at Payogan

Awesome..my driver was amazing..very knowledgble helpful

10/10

Exceptional

22 Jan 2016

Verified traveler

Great rural ambiance, it's paradise!

This is one villa I would like to go back to and highly recommend to relatives and friends.

10/10

Exceptional

13 Jan 2016

Subir

Amazing stay, awesome service!!

WiFi was terrible but the hotel was very good.
Folks were great and provided awesome service.. Amazing stay!! I loved it..

Partner

8/10

Excellent

07 Jan 2016

Moleboheng

Location and wifi not great, good hotel overall

The staff was amazing! Such friendly, helpful and generally nice people. We stayed in the 1bed pool villa which was amazing. The villa was a good size with a view of the amazing greenery Ubud has to offer. The bed and pillows were very comfortable and the private infinity pool amazing! What I didn't like about the hotel was the wi-fi which they switch off in the evening so you really only have wifi from morning until late afternoon. Also the breakfast was below average and lastly the hotel is a bit of a distance from the centre of Ubud (about 15 - 20min drive) so we had to call a cab or use the hotel shuttle everyday. Overall a great hotel though.

Partner

8/10

Excellent

05 Jan 2016

Mahinder

Good

The Property is very good for relaxing.

Breakfast need to be upgrade.

Family

10/10

Exceptional

01 Jan 2016

Snigdha

Excellent Stay

I had a great stay at Payogan recently(Dec 28th to 30th 2015). The staff here is commendable and I was swept away by their hospitality. They make every possible effort to make your stay pleasant. I stayed in a Private Pool Villa (Room 406) and the view was breathtaking. The pool is very large and overlooking the valley. I totally loved the peace and tranquility in this place and regret not staying longer.

Partner

8/10

Excellent

22 Dec 2015

David

Amazing staff!

The staff at The Payogan will go above and beyond to ensure their guests are happy. The resort grounds are well maintained and Ubud is a short free shuttle ride away.

Family

10/10

Exceptional

13 Dec 2015

Catherine

A slice of paradise nestled in the forest.

Resort was amazing. Huge rooms, shower, bath tub, massage bed and private pool outside.

Partner

10/10

Exceptional

28 Nov 2015

Tatie

Beautiful place

This place is paradise. Splurge the extra money and get one of the rooms with the en-suite pool. There's no better feeling than waking up and having your morning coffee while feet are dangling in the pool overlooking the beautiful mountains in your back yard. The personnel here is amazing, from the restaurant to the front desk to the management and housekeeping. One peculiar person I want to say thanks to is Didi our bell boy who would always give us a huge good morning smile and try to make conversation to make us feel welcome. One quick thing overall to keep in mind about the Ubud area and Bali as a whole is that although english is spoken everywhere there is still a language barrier, not everyone is fluent so at times communication can become an issue. Other than that enjoy what this beautiful island has and stay at the paradise of the Payogang hotel

Partner

6/10

Pleasant

07 Nov 2015

Verified traveler

Not worth the value

We stayed three nights at payogan. We were being offered to upgrade to pool villa at $50 per night at the check in. We were hesitating and in the end the girl gave us discount $50 for three nights. The swimming pool looks dirty and the bed sheet wasn't change throughout our stay I got bed big bite. The location is far from Ubud centre and the shuttle bus service is limited. We rented scooter from the hotel for 80,000 rupiah which is twice more expensive than outside. The only plus point is the staff are friendly.

Partner

8/10

Excellent

02 Nov 2015

Verified traveler

My stay

My husband and I stayed there for 5 nights and it was one of the most serene places we've ever stayed at. We had one of the newer rooms with a pool facing the villa. The resort was exactly like how we imagined - quiet, beautiful, and out of the ordinary. The staff were very nice. There's a free shuttle that brought us to Ubud (however, it's not so frequent so you will have to time yourself). There's complimentary afternoon tea everyday with Balinese cakes which was nice. Room service last call was until only 10pm. Only issue was that there were little lizards in our room which we were not very used to, but ended up only seeing them first night.

Partner

8/10

Excellent

27 Oct 2015

Verified traveler

Private luxury

We stayed here at the beginning of our Bali adventure, and it was perfect. Private pool overlooking the valley, outdoor shower and bath were so relaxing. We had treatments in the spa and they were amongst the best I have had!
Food was good, but nothing to rave about.
I would have no qualms of returning or encouraging others to do the same!

10/10

Exceptional

07 Oct 2015

Tori

Very friendly staff!!

Yan went above and beyond my expectations. He assisted us with booking some tours that we were interested in and helped recommend a few others. Every staff member recognizes you and are always there to help!! Thank you for making our stay welcoming ;)
Aloha,
Tori

8/10

Excellent

07 Oct 2015

Verified traveler

you should have a stay in room no 405

Family

10/10

Exceptional

06 Oct 2015

Verified traveler

The staff where excellent, I would recommend this resort to everyone

Partner

8/10

Excellent

22 Sep 2015

happy traveler

Quiet and relaxing stay

Stayed there for 2 nights, most of the time the wifi was not working, only working the last couple hours before I left. That gave me bit inconvenience but it was still ok because I could go to the centre and used the wifi. The most irritating thing was the AC in the bedroom was not working. The AC wa super noisy in the first night and I didn't sleep at all. I talked to the staff the next day and she said she would send someone to look after. Eventually she said the technician was not able to fix it and she could change the room for me. I told her since I only stayed for another night and I didn't want to move again. But I made the wrong decision. When I went back to the room I found the AC in the bedroom was shut off. It was very late and I was so tired and bit drunk and I decided to sleep in the couch in the living room.
I talked to the girl who spoke with me the night before. I said if I knew the AC was shut off I would have changed the room instead. Long story short, I think it's all about the language barrier and miscommunication. I still recommend this hotel to my friends anyway.

10/10

Exceptional

12 Sep 2015

natasha

Beautiful hotel in magical surroundings

A great hotel for families. We had a two bedroom villa with private pool and it was amazing. The room was enormous and the pool area beautiful

10/10

Exceptional

09 Sep 2015

Luc

We only stayed one night but the beautiful setting and very friendly staff! Would love to go back.

10/10

Exceptional

07 Sep 2015

Octavio

A beautiful hotel with an excellent value!

The Payogan is one of the most beautiful hotels I have ever seen or stayed at, with a great location outside busy Ubud. The staff very friendly and accommodating. The villa with pool outstanding in size and comfort, with a great view. The pool area is gorgeous, as is all the hotel. Very minor maintenance issues and a good buffet breakfast, although food at the restaurant is just OK (we had lunch and dinner one time during our stay). A short 10 minute taxi ride or bus shuttle to downtown Ubud. A great, wonderful option when in that incredible place.

Partner

6/10

Pleasant

03 Sep 2015

Shailend

Beautiful mountain location, tired old Hotel

First night: No hot water, toilet not flushing, bloodstains on bedsheets, stained towel.
They replaced the sheets and towel immediately, couldn't fix hot water & flushing problem.
2nd day: Flushing problem fixed, hot water not.Offered us a different room, but we declined as the view wasn't as good.
They offered us a free dinner and spa treatment for 2 people as compensation, which we accepted.

Partner

10/10

Exceptional

02 Sep 2015

Mark

Beautiful property

Absolutely beautiful property (once you find it). Immediate surrounding neighbourhood not nice. But as Ubud is bigger than one would think need taxis anyway so no big deal. Private villas with own pool.

Partner

10/10

Exceptional

30 Aug 2015

Jessica

Love love loved it!!

We stayed at the Payogan for the last 3 nights of our bali trip and we were absolutely blown away by it. It was incredible! The villa was amazing, the restaurant food was also very nice, the staff were super friendly and welcoming. After staying here we would highly recommend it and we will definitely be back again! It was my favourite part of the trip! If you are looking for somewhere romatic, relaxing & quiet this place is perfect!

Partner

8/10

Excellent

26 Aug 2015

ADELE

One night escape

Our 1 night stay in this beautiful Resort was far too short. Gardens were beautiful and accommodation clean and comfortable. Staff were courteous,friendly but at times slow to answer the phone. Did expect more variety at breakfast but how much can you eat! Very beautiful and peaceful.

Partner

8/10

Excellent

26 Aug 2015

Jack

15yr old resort designed to look like 150 years!

This is a trip to the Indiana Jones' era. The feel is ancient, pura-like with concrete and buildings and layout made to look most Bali and rustic-like.

We booked a 2 bedroom unit private villa. Good for 2 families. Nice bathroom downstairs but upstairs bathroom needed to be modified so that the shower could reach the holder. We did not expect these imperfections from a 5 star resort. The result was that for our first night, we had to hold on to the shower hose to have a bath. Ended up we all went to the downstairs unit for a nicer experience.

It took a referral to the front desk manager Ms Putu to sort it out properly. She was excellent in her service and demeanour! Other staff seems more interested in placating and politely asking if the stay was ok rather than actually attending to the problems. So if there are any issues, do check with the front desk directly rather than other junior staff/porter/driver etc.

Internet is slow and not reliable in the rooms but acceptable in the main dining and lobby.

All in all for the price that we paid, this was a good stay with friendly and accommodating staff. The resort needed a good revamp though to relive its glory days.

Finally the pot holes on the side road leading to the resort should be attended to. It may be on public grounds but the impression to Payogan is clearly marred by the lack of maintenance there.

Family

10/10

Exceptional

23 Aug 2015

Verified traveler

A wonderful hotel

This is an amazing place. The rooms are huge. The bathrooms have a very large tub and separate shower.

The private pool for use just for your own room was fantastic and clean. Grounds were well kept and beautiful. Employees were well trained and very polite. It was a great stay. Breakfast buffet was huge and tasted great.

Needs internet in the rooms!

Partner

10/10

Exceptional

23 Aug 2015

Katie

Amazing end to our trip!!

I booked this hotel for a surprise for my boyfriend as a early birthday to end our 3 month travelling! The staff were absolutely amazing, nothing was ever a bother to ask. They went above and beyond to make sure we had the best time! We booked a private pool villa with valley views! The view was breathtaking and the privacy of the whole place is perfect! The resort is huge so the buggy is always there at the lobby to take you to your room or you can ring it from your room to pick you up. After all the mixed reviews I can't stress enough that the room we stayed in was brand new. So if you are given one of the older rooms you could always ask to be switched.

Partner

10/10

Exceptional

14 Aug 2015

CHOPP3R

Friends wedding in Ubud

Could not fault this hotel/villas at all. Rooms were awesome. Food was really nice and the buffet breakfast was delicious.

The staff were willing to bend over backwards to accommodate us.

There is a free shuttle bus into Ubud centre every couple of hours drop off and pick up. The hotel/villas is about 15 minutes out of the hustle and bustle and provides for a nice quiet stay.

Ubud is pretty close to all the attractions like white water rafting, rice terraces, coffee plantations and the volcano look out.

The hotel put us on to a local driver who acted as out tour guide and we got it for a reasonable price (bartering is essential).

This resort/villa is not for people looking for a place to get wasted every night and run a muck, its all about relaxing. Although that said you can go into Ubud centre for about 60000Rp ($6) and there are a few places to drink in there.

Overall loved it.

Partner

8/10

Excellent

04 Aug 2015

George

Great place to stay

This beautiful rambling hotel is wonderful. It covers several acres of grounds in a wonderful fashion. the staff are extremely helpful and our villa was amazing! private, well appointed and with a generous bathroom, we had our own little oasis within the complex.

The staff helped us with all our needs. The scooter hire was extremely easy, the shuttle system worked well and the buggies around the complex meant we didn't have to lug our luggage up and down steep hills.

Partner

10/10

Exceptional

02 Aug 2015

yeanhae y.

very good overall for family

good and kindly staff, clean room and swiming-pool in villa.
but I feel poor breakfast.
very comfortable place i have been stay.
if i go to bali, i want to visit again.

Family

10/10

Exceptional

23 Jul 2015

Jess

Peaceful and beautiful

Great hotel, great staff, nice and quiet and beautiful pool rooms

8/10

Excellent

19 Jul 2015

Verified traveler

well worth it.

amazing setting, big beautiful rooms and comfortable. Service was good at some areas and poor at other like transport. Restaurant was poor unfortunately. Go for the setting.

Family

10/10

Exceptional

16 Jul 2015

ida Ayu

Such a nice place....

We have a great time at payogan. Room is big, clean and privacy. Resort have Nice landscaping and great view. we have private swimmingpools. And love the tub. Big enough for 2 persons. Payogan great place to stay if you want romantic stay and quite.

Partner

8/10

Excellent

13 Jul 2015

WOO HYUK

Stay was good, few improvements needed

me and my friend stayed at the pool villa the room was in good condition, we stayed at 304. Tho the leaves could have been picked from the pool and they should have provided us with more towels. Wish the pool temp could be adjusted. It was too cold at night.

Family

10/10

Exceptional

08 Jul 2015

Jack

Paradise resort

Amazing stay for a honeymoon getaway!

Partner

10/10

Exceptional

30 Jun 2015

Sunnuside

Mesmerizing View

A view from my balcony was out of world !!
It was looking toward mountain from high up.
I love the fact that it located 20 minutes away from the city center, and we have shuttle services to go back and forth.

Definitely will be back!!

Family