14 West

United States , Los Angeles - CA
Laguna Beach - Ca, 690 S Coast Hwy
Show on Google | Map

100 reviews shown

6/10

Pleasant

11 Jun 2026

Matthew

parking is $40 a night to use the lot you’re already paying for a room in. Loud thumps and noise levels from 6am till midnight.

6/10

Pleasant

09 Jun 2026

Afshin

Our stay at 14 West Boutique Hotel met the baseline expectations for a 3-star property, with a few notable highlights and drawbacks.
The biggest selling point is definitely the location. It is incredibly convenient and makes exploring the best parts of Laguna Beach very easy.
We did run into a brief issue at check-in when our first room had an overwhelmingly strong smell of chemical detergent or bleach. Fortunately, the staff was very accommodating and responsive—they changed our room immediately without any hassle. The second room was clean, comfortable, and everything went smoothly for the rest of our stay.
Keep in mind that while it is labeled a \"boutique hotel,\" the exterior-corridor layout feels much more like a traditional motel. If you adjust your expectations for a solid 3-star motel-style property in an excellent location, it is a perfectly fine choice.
Pros: Fantastic location, helpful and quick-acting staff, clean second room.
Cons: Strong initial chemical odor in the first room; overall vibe and layout lean heavily toward a motel.

Partner

8/10

Excellent

08 Jun 2026

Indriawati

Nice place

Friends

4/10

Poor

08 Jun 2026

martin

the plants were pretty but besides that the parking was awful to get into and out of the room was dirty with women hair and brown red spots around the bathroom and on the ceiling the door only had the top lock trhe bottom bolts are gone and didnt close the door fully there is indents on the doorway very unclean when we got to our room staff was alright also the wallpaper was peeling and seen black residue behind it

Partner

10/10

Exceptional

06 Jun 2026

Kristen

Loved the location! Staff was super chill, bed was super comfy. Great price. Would stay again :)

Partner

8/10

Excellent

03 Jun 2026

Richard

Cute

Partner

8/10

Excellent

02 Jun 2026

Manija

We loved how close the hotel was to so many different beaches and places to eat. The stay in our room was comfortable and it was clean. They had a basic breakfast. Parking on hotel premises online said it was $39 and at the hotel check in desk they said it was $35. Great stay overall!

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Joe

Great pool, very kind and excellent staff.

10/10

Exceptional

02 Jun 2026

Steven A

Parking was great!

Partner

8/10

Excellent

01 Jun 2026

Bernadette

Wonderful location to everything. Staff was super friendly and helpful. Our room, however, could use an update.

Family

10/10

Exceptional

30 May 2026

L Dilukshi

The hotel location, cleanliness, free WiFi, staff, etc. everything was 10/10

Self

10/10

Exceptional

30 May 2026

Ross

Really cool old school hotel in a great location, loved the pool.

Self

10/10

Exceptional

28 May 2026

Jennifer

This was the best spot in our whole 7-day-drive-the-coast trip. Not only is it in a perfect location, but it’s the most beautiful spot. A must stay, if you’re unsure about it trust me, I’d go back here any day of my life.

Partner

6/10

Pleasant

27 May 2026

Danielle

There are 2 different buildings, no one has mentioned this in the reviews so I booked this thinking it was the northern side but I bought the south side which is more old, the northern side is more new maybe idk I’ve never been in it or seen it but it costs more.After I found this out I was a little hesitant on going but I called and talked it out with the worker and she told me she could give me a hardwood floor and that I could look at the room before checking in plus she helped me bring in my bags which was nice. The room was decent a little small but it was only for a night, it was stuffy though no ventilation besides AC so I turned it on and felt a million times better however when I upped the temperature it smelled burnt and I called the front desk and the guy was nice and even sounded concerned and offered me a new room. The new room wasn’t stuffy it was downstairs same wood floor idk why but it was much cooler the door wasn’t sealed so air could get in. The fridge was noisy but I fixed it by applying pressure to the handle like pushing it down til it stopped everything was cool I got to go to the beach so 🙂 I assumed Laguna beach would be much closer but the walk felt like forever but I also had no clue where the entrance was LOL until I got there on google maps it says it’s about 8 min maybe even 15 bc crosswalks. The front desk were well mannered and the guy who got me a room change helped me move all of my luggage downstairs and he made it look so easy I loved it

Family

6/10

Pleasant

22 May 2026

Allison

The hotel was quaint and pretty. However the guests at the pool were loud.

4/10

Poor

19 May 2026

Suzanne

We booked a suite advertised to accommodate four people, but the sleeping arrangements were inadequate. The suite included one king bed and a sofa bed, but the sofa bed only fit one person. The hotel then provided a twin-size air mattress, which continuously deflated throughout the night. As a result, one person in our group had to sleep uncomfortably on a small loveseat that did not convert into a bed.

We were very disappointed, especially since we paid extra for the suite expecting it to comfortably accommodate our family. Unfortunately, the hotel was sold out and unable to move us to a standard room with two beds.

10/10

Exceptional

17 May 2026

Ivonne

The room was a nice size and clean.

Family_with_children

8/10

Excellent

16 May 2026

Yufeng

Amazing location, good value, and nice people. Unique pool and architecture

Friends_and_family Family

10/10

Exceptional

14 May 2026

Jacqueline H.

Everything was clean. We had a great time.

Partner

2/10

Poor

13 May 2026

Silvana

Unfortunately, our stay was disappointing. The hotel is very old and outdated, and the cleanliness was not up to standard. The shower was dirty and even had hair stuck to the shower walls, which was very unpleasant. The only positive thing about this hotel is the location, it’s just a block away from the beach, which was convenient. Other than that, I would not stay here again.

Friends

6/10

Pleasant

11 May 2026

Cathy

1) too bright to sleep since the door is frosted glass without any curtains or blackout shade. There is a skylight over the kitchenette in the bedroom that also made it too bright.
2) TV remote battery either dying or the remote just not functioning properly. Couldn't change channels smoothly or volume, and turning off the TV wasn't working so we had to do it on the TV itself
3) Bed a little too soft for me
4) Checked in but were in the other building and told that the wifi was different but didn't know where to find it.
5) phone in room doesn't have a button to auto call the front desk; inconvenient
6) a little dark in the bathroom sink area

Partner

10/10

Exceptional

11 May 2026

Melinda

I stay here often and it’s always a pleasant experience. The location is the best. Friendly staff!

Self

10/10

Exceptional

10 May 2026

Jazmin

easy to check in and check out, very clean rooms.
I stayed with my family and we will absolutely be staying again next time we’re in town.

Family_with_children

10/10

Exceptional

10 May 2026

Jessica

Great hotel stay! Got to check in early as well! It’s on the main blvd walking distance to everything would stay here again the only negative thing I would say is the bed is a little hard for my liking but my husband liked it

Partner

6/10

Pleasant

10 May 2026

Dinahlee

Definitely not worth the price. Would not stay here again. Looks great in photos but a lot of the furniture is aged and falling apart (both outside and inside the unit - chips in wall and fireplace paint, tears in sofas and chairs, etc.), walls are extremely thin! (Even someone coughing in the other unit woke my husband and I up), checkout is 10am which is typical for some but with the condition of the unit and the price….. checkout should be 11am at least, sink design was weird - water got everywhere and handle got in the way of the sink, iron was broken!!

Pro - bed was very very comfortable and great location

Partner

10/10

Exceptional

04 May 2026

Noah

Great stay in the heart of Laguna. Will be coming back for sure

Partner

10/10

Exceptional

02 May 2026

Michelle

Updated rooms and beautiful beach view

10/10

Exceptional

01 May 2026

Jose

Love how every thing was so close to each other’s

Partner

10/10

Exceptional

29 Apr 2026

RIGO OMAR

Everything was very comfortable and clean

Partner

10/10

Exceptional

27 Apr 2026

Chris

Amazing staff, John was very helpful ensuring my kid and I had a great stay. Clean rooms and best location.

Family_with_children

10/10

Exceptional

24 Apr 2026

Andrew

Clean room, beautiful courtyard as well

Partner

10/10

Exceptional

23 Apr 2026

Salameh

Beautiful place, very reliable and kind staff. Would definitely recommend 10/10

Partner

10/10

Exceptional

22 Apr 2026

Eva

Super cute and cozy absolutely loved it

8/10

Excellent

22 Apr 2026

Gloria

Always love 14west. This was my first time staying in the South tower. I really appreciate the early check-in that happened to be available upon our arrival. The room was clean and comfortable. The staff were helpful. While the North rooms are a bit more boutique hotel, the South is a little more cozy motel. The grounds are pretty and the pool is nice. Also, appreciate the morning coffee in the lobby. They also offer Bagels and cereal complimentary.
Walking distance to everything fun to do in Laguna, including rental chairs for the beach.
If I had to list a complaint, it would be the accessibility with the stairs. The lobby is on the second floor and we were staying on the ground floor. Getting to the room either required going up the stairs from outside to the lobby and then going back downstairs across the property to get to our room or accessing from the parking lot which was a flight of stairs down which was a little harrowing with luggage.
The North tower is also one flight of stairs.
I would absolutely recommend this property and stay again!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Michelle

Close to the beach with a nice private pool closed off to the road.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Alberto

Clean rooms and all of the facilities

Partner

10/10

Exceptional

19 Apr 2026

Wendy

It was a really good experience!!

Partner

10/10

Exceptional

17 Apr 2026

Nashton

Great

10/10

Exceptional

16 Apr 2026

Christie

Family

4/10

Poor

13 Apr 2026

Richard Carl

Hotel was very old. Rust stains on the window AC, water stains on the ceiling, furniture had noticeable dings on them, and carpet looked and felt dirty. It was centrally located to our event venue and dog friendly both of which is why we chose it. Check in was awful, the room wasn’t made up and it hadn’t been cleaned!

Pet

4/10

Poor

09 Apr 2026

woody

The parking cost another $40 instead of being included in the room rate. We asked for pillows and blankets for the fold out bed and the front desk person had to go searching for it. There was no ready supply. One of the toilets was plugged in the morning and my wife asked for a plunger and after searching all the rooms, the front desk person gave us the key to the neighboring room. It did solve the problem. We won't be back

Family

8/10

Excellent

08 Apr 2026

Madison

I recently stayed at 14 West Hotel in Laguna Beach and had a mixed experience. The location is definitely the highlight, it’s incredibly convenient and within walking distance to the beach as well as plenty of great food spots, which made getting around super easy and enjoyable.

However, the property itself could really use some updating. It felt quite old and not very well maintained in certain areas. One of the rooms we were initially given had noticeably dirty carpeting, which led us to request a room change. Thankfully, the staff accommodated us, but it was still an inconvenience. Staff service wasn't the best at times.

Overall, this hotel has a lot of potential because of its prime location, but it would benefit greatly from renovations and better upkeep. With some improvements, it could easily be an amazing place to stay.

Family

10/10

Exceptional

07 Apr 2026

Chad

Laundrie service did meet my needs when I needed extra blankets?They provided

10/10

Exceptional

07 Apr 2026

Sydni

Room was clean and good!

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Asia

Lovely hotel close the the beach and surround restaurants and shopping

Partner

10/10

Exceptional

05 Apr 2026

Felicia

Love this place. Ralph’s grocery store is next door and across from the beach. Definitely recommend

Family_with_children

6/10

Pleasant

05 Apr 2026

Brandi

I felt a little duped by this reservation. When you look at the pictures you see a bright, white room and that is not what we got at all. The door opened into the bed so you couldn’t even open the door all the way. The room was dark. The door didn’t have a knob latch so it only closed if the deadbolt was locked. None of the exterior gates locked and the iron doors are falling apart and frankly a safety hazard. Our shower took an hour to drain. The oasis in the center was pretty but if you looked closely the paint was chipping and things were very rough. The continental breakfast is bagels and toast or cereal with no milk. There was no microwave in our room so we couldn’t make anything for ourselves either. The beds were comfortable but I’m sure I could find comfortable beds somewhere else. I know this hotel is cheaper in comparison to those around but I would pay the extra money and stay somewhere else.

Friends

2/10

Poor

03 Apr 2026

Brady

A terrible experience. Expedia and the hotel both charged me for a one night stay. I contacted the hotel when I returned home to let them know that we were double charged and they blew me off and told me to contact Expedia. I called Expedia and they called the hotel when I was on hold. The representative came back and said the hotel will be refunding us. They never refunded us and when I directly contacted the hotel again, they refused to refund me. One night stay and 2 hours of trying to figure this out. Expedia and this hotel are terrible.

Family_with_children

10/10

Exceptional

02 Apr 2026

Isabella

clean room, the staff was nice. I didn’t get a room with a beach view but it was still so nice and calming

Friends

10/10

Exceptional

01 Apr 2026

Karen Jocelyne

Closer to the beach and it’s clean

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Julie

We stayed in an updated room in the south building. The main lobby has a microwave, toaster, hot coffee and tea and water available all day. Mornings they offer complimentary breakfast for all. Bagels, cereal, oatmeal packets and toast. The room has mini fridge with coffee maker. Hotel is quiet. Pool is nice but cold and no hot tub. They do not offer beach towels and have small pool towels available but only a few. We would definitely stay here again in an updated room. We stayed here years ago and the carpet in the older rooms is very very old and dirty so the new hardwood floor is much much better. We stayed with two young kids. Beach across the street.

Family_with_children

8/10

Excellent

31 Mar 2026

Erika

Nice room but strange setup. Pool area was away from rooms, in different building with only access being the Main Street. Bathroom had loose and broken tiles where I cut my foot. Placed a towel on floor to avoid any more mishaps. Would stay again in a room with fixed tile. No beach view but a very short walk and has a nice 2nd floor patio if staying in north building. South is a bit worn.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Daenielle

Property was pet friendly and helpful staff. Location is excellent. It’s also an older property and the air conditioner brought in weird burnt smells into the room at times. The curtains were dusty/stained from the air conditioner.

Pet

10/10

Exceptional

30 Mar 2026

kyle

Everything was great !!!

6/10

Pleasant

30 Mar 2026

Steve

Location was a block away from the beach; however, you had to walk three blocks to get to the stairs going down to the beach. Room is standard, window air conditioning unit. Only staff interaction was at the front desk and the girl seemed disinterested overall. Property is dated, uses actual metal keys and locks for the rooms.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Jason

Nice little boutique hotel, walking distance from beach. Large rooms, cool feel/layout, chill vibe.

Shower grout was really wearing out and had holes in it, and property felt a little bit in disrepair (needs a little TLC in a few places) A larger water cooler in lobby would be very nice, for guests to refill bottles.

Family

6/10

Pleasant

26 Mar 2026

Amy

Less sound.

Family_with_children

10/10

Exceptional

25 Mar 2026

Thomas

Very cool space,,gas fireplace,patio,kitchenette and bath. Would stay again.

Family

4/10

Poor

25 Mar 2026

frances

The air conditioning didn’t work and the refrigerator in the room didn’t work as well

Family_with_children

8/10

Excellent

24 Mar 2026

Cipriana

Parking on site, pool that is set at temperature, overall well maintained on tje outside. The inside of the room needs better lighting some upgrades but over its good to stay with kids as well. But if you don't have kids make sure you get the upper floor because I could not sleep with the guest above me.

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Lynne

The location is great and it has better parking than most hotels in the area but it is an older property and has some quirks. For instance, the door to the room wouldn't stay closed unless you locked it. Our room was at the end of the hall and because of that we heard the door to the parking lot slam constantly as people went in and out. You could also hear the people on the floor above pretty well. So I think if you request a room on the 2nd floor near the middle of the hotel you would probably not experience as much noise.
Otherwise, the room had everything we needed. It was clean, the bed was comfortable and the staff was efficient and accommodating.

2/10

Poor

23 Mar 2026

Remy

Our room was musty with paint pealing off the ceiling.

Family_with_children

10/10

Exceptional

21 Mar 2026

Roselle

Love the place. So close to the beach, grocery store next to it.. nice restaurant around it. Definitely will stay here next vacation.

Family_with_children

6/10

Pleasant

21 Mar 2026

Julie

The external areas look pretty run down but the rooms are updated. Very loud air conditioners in the room.

Self

10/10

Exceptional

21 Mar 2026

Nathaniel

Really enjoyed our stay here. Room was clean and modern. Loved the atmosphere!

Friends

10/10

Exceptional

20 Mar 2026

Melanie

I booked at 14 west because it was in my budget, and it is a good place to stay. It is not as close to the beach as I thought since construction blocked Cleo street acces. Also, the downtown wasn't as close as I thought, and walking the busy coast highway to get there was not pleasant to me.
I loved all the trails in the wilderness closeby, and Crystal Cove State Park.
The Taco Stand across the street had the best tacos I ever had

Friends

10/10

Exceptional

19 Mar 2026

Chinara

Thank you

10/10

Exceptional

17 Mar 2026

Ruan

A very charming older hotel, beautiful center pool and garden. Clean and easy, excellent location near grocery store and restaurants and beach.

Friends_and_family Friends

8/10

Excellent

17 Mar 2026

Manuela

Not applicable

Partner

10/10

Exceptional

15 Mar 2026

Raquel

Staff is amazing, clean facility and the breakfast was great. We will stay again, thank you!

Family

10/10

Exceptional

11 Mar 2026

Erik

Very nice

2/10

Poor

11 Mar 2026

Vincent

In the middle of the night during my stay the smoke alarm low battery kept going off around 2:30am and I still haven’t heard back from a manager about it. Extremely unprofessional

2/10

Poor

11 Mar 2026

Jill

No beach view. Stairs to pool so not usable for people with physical disabilities. Staff was useless. They put me and my sister, who’s in a wheelchair, in a room too small for her wheelchair. They knew about the wheelchair.

Family

10/10

Exceptional

11 Mar 2026

Raquel

Amazing value for your money. Location was amazing! The staff was also great and accommodating. I would stay here again

10/10

Exceptional

10 Mar 2026

Matt

Room was clean, staff was great, very easy check in/check out, and walking distance to the beach and many food establishments

Partner

8/10

Excellent

09 Mar 2026

Ryan

Rooms a little outdated

10/10

Exceptional

07 Mar 2026

Mike

The window ac/heat needs taken apart and throughly cleaned as ours smelled like mold when we turned it on. But the weather was perfect and we got by just fine without it.

6/10

Pleasant

06 Mar 2026

David

Room was clean and spacious, but it was a adjacent to the street and there was significant noise.

We paid extra for a suite with a fireplace, but the fireplace didn't work. When I asked staff about it, they said something about the fireplaces being disabled in warmer months. It was February, and it the weather was cold and wet.

WiFi was horrible, basically unusable for even email.

Partner

10/10

Exceptional

05 Mar 2026

Odin

Very clean, well-kept, friendly staff.

8/10

Excellent

04 Mar 2026

Debra

Beautiful courtyard & pool area. Excellent location. Breakfast was simple by enough to get you started for the day. We’d stay here again.

10/10

Exceptional

02 Mar 2026

John

6/10

Pleasant

01 Mar 2026

Jessica

Lock was wiggle and wallpaper was peeling.

Friends

8/10

Excellent

01 Mar 2026

Jeff

A great stay overall. It was super cheap for its excellent location. If you are not high maintenance, this is the place. Its an old building and needs a coat of paint but everything works. Great for a family on a budget. Will definitely stay here again.

Friends

2/10

Poor

24 Feb 2026

Ninh

You have to spend a good deal of time fine tuning the shower faucet to get warm water. It easily fluctuate between hot and cold. The bathtub was deep making it difficult and perhaps dangerous for less mobile people. Paint chips on wall corners and furnitures, but we were in the 'new' section of the hotel. A $39 fee was charged to my card without a peep or heads up from the front staff. I suspect this was a 'resort fee'. Traveling in America is no longer fun. Going forward, I will resist and refuse to go down this 'late stage capitalism' money grab.

Partner

6/10

Pleasant

23 Feb 2026

Anna

We stayed in north building and the room was pretty ran down. Cracked floor and shower tile, broken cabinets, flimsy faucets, tv that stopped working first night, squeaky bed.. just to name a few. Walls were paper thin and we could hear people talk and sneeze. Complimentary breakfast consisted of coffee, bagels and a bowl of apples. The pool had some garden debris in it and to get there from north building we had to walk on the street around the block and then through south building lobby.
On the positive side - the location was awesome, walking distance to downtown shops and restaurants, lots of galleries and the beach.
Staff was nice and sheets were clean.

Friends_and_family Family

4/10

Poor

22 Feb 2026

Carol

very old motel vibes, but not in a good way.

6/10

Pleasant

22 Feb 2026

Katie

No hot water. Kind of noisy.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Shahzoda

So nice and kind staff

8/10

Excellent

15 Feb 2026

natalie

Great location

Leisure Family

10/10

Exceptional

15 Feb 2026

Harrison

Easy to access. Great staff. Great location.

Leisure Partner

10/10

Exceptional

09 Feb 2026

John

Very nice hotel with easy access to beach and downtown.

8/10

Excellent

05 Feb 2026

Justyne

Good location for the price but room interior very old cracked floor ceiling. Bed lsubked in

Partner

6/10

Pleasant

02 Feb 2026

Kimberly

The staff was friendly. Location was good for us. Base rate was decent for a room near the ocean. The pool looked nice and clean, but we did not need a pool. Rooms were average. Nothing spectacular. The bed and pillows were comfortable. Things to improve: *Make people aware of the $35+tax per night parking ahead of time *Have coffee made in the lobby. I went twice in one morning to get a cup and it was empty. It was empty the next morning. *Provide a little more than bagels, bread and cereal for breakfast.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Angel

My family and I have stayed at this hotel many times. Room was spacious and the layout was really nice. Unfortunately, just had a couple issues with insects this stay. Had a large spider and multiple ants in the restroom. Reception was friendly and kind as always.

Leisure Family

10/10

Exceptional

30 Jan 2026

Samen

Nicely furnished, cleaned and modern. Will go there again.

6/10

Pleasant

26 Jan 2026

Marc

Room was outdated. Quality of sheets and towels was OK.

10/10