Name: 14 West
Address: 690 S Coast Hwy, Laguna Beach - Ca, US

10/10

Exceptional

28 Jul 2026

Glen

Again the staff is attentive to your needs and accommates the guest as needed. The General Manager/ Julie is awesome, extremely helpful and friendly

Thanks again
Glen R

10/10

Exceptional

28 Jul 2026

Cristin

We stayed in the north buildings which are the mini suites for six days. They have two mini refrigerators, each with a freezer, storage for your food, a two burner electric stovetop and some dishes. It has everything you need for basic meals. The room had a couch, desk and bed along with a walk in closet and nice size bathroom.
The hotel is on Cleo street which has beach access which is perfect for boogie boarding and swimming with a small swim beach. The ride comes all the way up to the stairs so check the tide before going. It was an amazing location, close to all restaurants, you can walk to all restaurants and bars. It's the perfect location and place.

Ps I'm allergic to mold and had no issues

10/10

Exceptional

28 Jul 2026

Jason

Great location

6/10

Pleasant

27 Jul 2026

Denice

The location is great. Walking distance to the Sawdust Festival and Pageant of the Masters. Unfortunately, our room didn’t have any hot water which was disappointing.

Staff are very nice

10/10

Exceptional

27 Jul 2026

Stephanie

Great staff and the room was so clean

10/10

Exceptional

27 Jul 2026

Kristina

I loved the location of the hotel! Walking distance to beach, shops (including grocery shop), Restaurants and Bar. The rooms were clean and the staff very attentive and friendly. I would def stay there again!

10/10

Exceptional

27 Jul 2026

Glen

The general manager and the staff are amazing, above a d beyond

Than you
GLEN R

8/10

Excellent

27 Jul 2026

Donna

It was a good location. A decent place to stay. Room was smaller than it looked in the photo but everything was new basically. It was clean. The air conditioner in the room did not work very well though and was very loud. I think they need to invest in a quieter system or at least have some windows you could open that have screens. That was the only bummer about the room. And it was hot.

8/10

Excellent

27 Jul 2026

dena

Under renovation. Great staff, great location, nice pool, but no jacuzzi. Kids couldn't connect to Prime Video or Netflix because they had regular cable. Our room didn't look like the pictures online. It wasn't a continental breakfast as it said online, but it was just fine.
We will go back when they finish the renovations. It will be REALLY nice. Great property.

10/10

Exceptional

26 Jul 2026

Vjetor

Staff was extremely helpful. They were very easy to deal with and very accommodating. We were staying for our friends birthday, we stated that we need to decorate the room, and they offered to do it for us. They did a great job. There was no kitchen, but we did have a good size refrigerator. We stayed six nights and the rooms were cleaned when we would request.. Couldn’t be more happy. If we come back, we are definitely staying again.

10/10

Exceptional

26 Jul 2026

Arben

Parking was easy and secure, room was clean, staff was nice,

10/10

Exceptional

24 Jul 2026

Glen

The entire staff was amazing. The property manager. Julie went above and beyond to assist me with my stay.

2/10

Poor

23 Jul 2026

Thomas

14 West is two buildings, really two hotels. We have stayed in the north building previously and had a good experience. When I booked this stay I thought I was booking the south wing of were we stayed before, I was not aware that is was a completely different building. The south building is a run down mess inside and out, rusty stairs, visible dry rot on exterior beams, peeling paint etc. The room we were given, room 19, may be the worst on the property, and worst I have stayed in since college. It is tucked into a back corner below street level with no direct sunlight getting to the window or door, it smelled faintly of mildew, the furnishings, carpet and wall paper are all old and worn. $282 is reasonable price in Laguna Beach but this was not worth it!

10/10

Exceptional

21 Jul 2026

Jiayuan

Very good!

10/10

Exceptional

21 Jul 2026

Julie

Parking was very easy. Check-in was incredibly smooth, staff courteous and helpful. The one thing I would have liked was a better quality mattress. Would have made me give a top notch rating had that been present.

Self

4/10

Poor

21 Jul 2026

Amal

Nice cleaning staff , location but I will not stay again.

Family_with_children

10/10

Exceptional

20 Jul 2026

Manuel

room was spacious, staff was calm and helpful, and the pool was nice would def come again <3

Partner

10/10

Exceptional

19 Jul 2026

Glen

Sta

10/10

Exceptional

18 Jul 2026

Devon

Cool little spot, especially if you’re on a budget. It’s right across the street from awesome beaches and close enough to walk to the downtown area.

Family_with_children

8/10

Excellent

17 Jul 2026

George

We have been going to this property for 20 years through a few different owners

This property need’s much work to get it to a position from 2 stars to 4

A cafe would help But plumbing need work- painting/etc to numerous to mention

Partner

8/10

Excellent

17 Jul 2026

Julia

Staff was great! Close walk to the beach and across the street from a Ralph’s.

Friends_and_family Family

4/10

Poor

17 Jul 2026

Justin

BOOK NORTH SIDE. They put my mother in law in the slums on the south side. Me and my girl stayed on the North side and it looks like what you see in the pictures. Staff was super nice though. The Taco Stand across the street was really good.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Erika

Everything was great!

Family

6/10

Pleasant

16 Jul 2026

Rick

The hotel was not what I was expecting. There were several opportunities for minor cosmetic fixes. Not one piece of equipment in the gym actually worked. There was no hot tub.

8/10

Excellent

14 Jul 2026

Joy

The staff was wonderful, the rooms were clean, the amenities minimal. Great location to the beach and town, however the hotel definitely needs some renovation. For the price it was definitely worth it- I look forward to coming back once some updates are done.

Family

2/10

Poor

12 Jul 2026

lance

Air conditioner didn’t work, hotel room door was broken and every gate on the property was broken, very noisy, stinky room. Worst hotel that I’ve stayed in very long time.

Partner

2/10

Poor

12 Jul 2026

Jessica

The hotel front staff was very nice, but it went downhill from there. I didn’t realize this was the old best western redone, it was probably nicer as a best western because at least they have some standards. This place was so gross from top to bottom. My daughter and I stayed there to go to the pageant of the masters in town, when we got to our dark hole of a room here it was just everything you don’t want in a hotel, the room smelled old, the rug was dirty and beaten down. The sheets felt like cheap plastic although those looked clean. Every corner felt worn out and knicked and scratched. Stay here only if you have absolutely no other choices. I didn’t sleep well just feeling the ick of all it.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Carrie

The staff was fine but the bed was uncomfortable, the bathroom light didn’t work and the lights outside of the room stayed on which made the room very light. Also AC was very noisy, I could also hear the AC in the next room when it went on and off. The parking is a huge plus though.

Partner

10/10

Exceptional

10 Jul 2026

Cindy

Excellent hotel for families. Right next to a Ralph's, and 2 restaurants right across the way. Would definitely stay here again. The hotel does definitely need upgrades but overall our room was clean. The suite we stayed at easily accommodated 5 of us, we got the king bed and the sofa pull out which was perfect and we still had another sofa in the room. The pool area was so nice with a gazebo. The location was so perfect to catch the trolley so we didn't need to drive anywhere. All of the staff were super friendly.

Family_with_children

6/10

Pleasant

10 Jul 2026

Linda

Property and rooms need to be updated but location was excellent. you have a store right across street that sells everything. you can not swim on the beach at this location but you just walk down a little ways and you can. staff was excellent we would stay again

Family_with_children

10/10

Exceptional

08 Jul 2026

Celia

Stayed in the North building, which has fabulous rooms. The rooms were clean, but the hotel unfortunately offers only weekly cleaning. Staff is super friendly. The location is unbeatable. The kitchenettes in the rooms are small but well-equipped. Unfortunately, the mini fridge wasn't working too well. The south building requires maintenance due to visible repairs. All in all, we always love our state because of its location, and once they reinvest in the property, there will be no complaints.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Edward

Staff was always available helpful it was a nice stay

6/10

Pleasant

07 Jul 2026

Wendy

Positive: Location is excellent, everything is walking distance, parking is big (not gated), grocery store right across the street. Basically this place is where you want to be if you want to be close to everything, beach, restaurants, desert, groceries, entertainment.
Negative: The place is run down, needs upkeep asap. The building is very old and needs to be upgraded, room was not very clean, and smelled musty, AC unit is extremely loud. Pretty much everything is way outdated and needs TLC. Gate to the property are almost falling, and to some point can be dangerous, the mirror in our room almost fell in my husbands foot when he was passing by to the restroom (he didn’t even touch it), one of the screws was super loose and not sturdy at all.
Staff was nice and friendly, the place has potential, but needs work, a lot of work.

Family

10/10

Exceptional

07 Jul 2026

Geraldine

Great location and friendly staff. Really close to several food spots, shopping and the main beach. Also, free trolly available on the next block. Pool was a great perk and kids absolutely loved it.

Family_with_children

10/10

Exceptional

06 Jul 2026

Jacob

Fantastic

Pet

10/10

Exceptional

06 Jul 2026

Doreen

It was an amazing stay. Very cute boutique hotel. Very clean, pool was beautiful, very nice staff and very helpful. Did a stay cation over the 4th. Will be back!

Friends_and_family Family

4/10

Poor

05 Jul 2026

Jessica Cutri

Property and rooms need major renovations. Very loud outside with guests and staff. For $450 a night this place is a joke

Family_with_children

10/10

Exceptional

05 Jul 2026

Kimjay

The staff was amazing I paidfor parking and when there wasn't any they would have personally moved their vehicle but ended up letting me park in from that was for registration only. Thanks you

Self

2/10

Poor

01 Jul 2026

Lia

STAY AWAY!!! This hotel was SO disgusting. Dirty old carpets, and the pictures were of a different building and the real building was rotting, falling apart, and so gross. We had to go to 3 different rooms and all of them were disgusting. Even the suite was terrible. Also the pool… was salty, slimy, and sandy. NEVER STAY HERE!!!!!!

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Victor

The hotel was quiet and nice. Staff was attentive. Parking was good right off street. The beach was right across the street, great to just walk and not have to struggle with parking. Of course hotel beds aren’t the greatest but would definitely stay here again

Friends_and_family Family

2/10

Poor

01 Jul 2026

Josephine

I never stayed after seeing a sign that stated
WARNING
THIS FACILITY CONTAINS ONE OR MORE CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS OR REPRODUCTIVE HARM
California health and safety code 25249.6
Be aware, before you book. Thank you Hotel giving me a further booking credit.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Melinda

The biggest issue I had was that the windows all open into the courtyard. Therefore, it’s impossible to open the curtains and get natural light while in the room unless you want to be seen by all other guests. I highly recommend that they invest in dark tinted windows and sheers because it feels very claustrophobic. Great location. Easy access to beach and Laguna hang out spots

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Mary

Easy check in. Very nice room. Liked the fireplace and kitchenette with coffee maker. Loved parking for reasonable fee. Would stay here again for sure

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Scott

Amazing experience. John was world class. Room was comfortable. Location was the best Parking was great.

Partner

10/10

Exceptional

28 Jun 2026

Cathy

Great rooms

Partner

10/10

Exceptional

28 Jun 2026

Andrew

Very beautiful place n love laguna beach all the way from arizona

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

sher

My room had non stop ants. The staff didn’t want to deal with it.
My stay consisted of screaming and crying children of all ages every day and through the night. Loud music from others all day and sloppy and dirty surroundings outside. I will never go back.

Self

10/10

Exceptional

27 Jun 2026

Art

Great experience!

Family_with_children

10/10

Exceptional

27 Jun 2026

Aden

So good

10/10

Exceptional

26 Jun 2026

wayne

We love 14 west! Been coming since it originally opened and love staying in the North building.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Carla

Great hotel. Could use some updates.

Family

10/10

Exceptional

24 Jun 2026

Betsheba

Loved the cozy environment. Helpful staff. The dirty beach chairs should be replaced.

Friends

8/10

Excellent

23 Jun 2026

Travis

Room was nice. Location was good for us as we did not have a car. Beach and town activities were all walking distance. Across from grocery store and near beach access. Great taco shop across the street. Next to HWY 101 so it was loud as expected. Not the cleanest place in the old hotel room areas but the newer north hotel part was good and you could cook a little and had two mini fridges. We were happy with our choice to stay there.

Partner

10/10

Exceptional

22 Jun 2026

Nathaniel

awesome

Partner

10/10

Exceptional

20 Jun 2026

Amber

Loved the kitchenette and on-site parking. Location is perfect

Family_with_children

10/10

Exceptional

20 Jun 2026

Deborah

This is an older hotel that has been redone. We were in the North Hotel and the room was nice. It could have used a rug as the tiles were cold. But the air and heat worked well. Bed was comfortable. We didn't eat in our room at all so didn't use the kitchen (except for the coffee machine). It was quiet. We walked over to the South Hotel to use the pool. It's close to lots of eating places and a short walk to the beach.

Partner

10/10

Exceptional

20 Jun 2026

Kaitlin

very nice space and a 4 min walk to the beach! very walkable area.

Partner

8/10

Excellent

20 Jun 2026

Viktoriya

N/A

Self

6/10

Pleasant

20 Jun 2026

Shelly

Location was outstanding. The rooms themselves were dirty. 4 steps on the floors and our socks were black. The mattress for the pullout was old and dingy/dirty and extremely uncomfortable. We asked for some extra bedding or another mattress topper and we were told, its a pullout - what do you expect? The microwave installed above the stove didnt work, so they had one on the floor in the closet for use.

Partner

10/10

Exceptional

18 Jun 2026

Ahunna

Location of property to beach access, grocery and restaurants was excellent. The interior patio, and landscaping made a lush background, calming and convenient exterior. Staff was helpful and went above and beyond. Easy access to parking. Within ten minutes walk of the main beach.

Pet

10/10

Exceptional

16 Jun 2026

Melanie

This is a beautiful property with great beach access.

Partner

6/10

Pleasant

14 Jun 2026

Tina

The room was clean, and although I understand it’s older, it’s really in need of renovation plumbing and A/C repair. It’s not in the beach, so you do have to walk across the street and down several stairs to get to the beach area. Also, if you stay in the north building, there is no ice machine and the pool is in the south building area.

Partner

6/10

Pleasant

11 Jun 2026

Matthew

parking is $40 a night to use the lot you’re already paying for a room in. Loud thumps and noise levels from 6am till midnight.

6/10

Pleasant

09 Jun 2026

Afshin

Our stay at 14 West Boutique Hotel met the baseline expectations for a 3-star property, with a few notable highlights and drawbacks.
The biggest selling point is definitely the location. It is incredibly convenient and makes exploring the best parts of Laguna Beach very easy.
We did run into a brief issue at check-in when our first room had an overwhelmingly strong smell of chemical detergent or bleach. Fortunately, the staff was very accommodating and responsive—they changed our room immediately without any hassle. The second room was clean, comfortable, and everything went smoothly for the rest of our stay.
Keep in mind that while it is labeled a \"boutique hotel,\" the exterior-corridor layout feels much more like a traditional motel. If you adjust your expectations for a solid 3-star motel-style property in an excellent location, it is a perfectly fine choice.
Pros: Fantastic location, helpful and quick-acting staff, clean second room.
Cons: Strong initial chemical odor in the first room; overall vibe and layout lean heavily toward a motel.

Partner

8/10

Excellent

08 Jun 2026

Indriawati

Nice place

Friends

4/10

Poor

08 Jun 2026

martin

the plants were pretty but besides that the parking was awful to get into and out of the room was dirty with women hair and brown red spots around the bathroom and on the ceiling the door only had the top lock trhe bottom bolts are gone and didnt close the door fully there is indents on the doorway very unclean when we got to our room staff was alright also the wallpaper was peeling and seen black residue behind it

Partner

10/10

Exceptional

06 Jun 2026

Kristen

Loved the location! Staff was super chill, bed was super comfy. Great price. Would stay again :)

Partner

8/10

Excellent

03 Jun 2026

Richard

Cute

Partner

8/10

Excellent

02 Jun 2026

Manija

We loved how close the hotel was to so many different beaches and places to eat. The stay in our room was comfortable and it was clean. They had a basic breakfast. Parking on hotel premises online said it was $39 and at the hotel check in desk they said it was $35. Great stay overall!

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Joe

Great pool, very kind and excellent staff.

10/10

Exceptional

02 Jun 2026

Steven A

Parking was great!

Partner

8/10

Excellent

01 Jun 2026

Bernadette

Wonderful location to everything. Staff was super friendly and helpful. Our room, however, could use an update.

Family

10/10

Exceptional

30 May 2026

L Dilukshi

The hotel location, cleanliness, free WiFi, staff, etc. everything was 10/10

Self

10/10

Exceptional

30 May 2026

Ross

Really cool old school hotel in a great location, loved the pool.

Self

10/10

Exceptional

28 May 2026

Jennifer

This was the best spot in our whole 7-day-drive-the-coast trip. Not only is it in a perfect location, but it’s the most beautiful spot. A must stay, if you’re unsure about it trust me, I’d go back here any day of my life.

Partner

6/10

Pleasant

27 May 2026

Danielle

There are 2 different buildings, no one has mentioned this in the reviews so I booked this thinking it was the northern side but I bought the south side which is more old, the northern side is more new maybe idk I’ve never been in it or seen it but it costs more.After I found this out I was a little hesitant on going but I called and talked it out with the worker and she told me she could give me a hardwood floor and that I could look at the room before checking in plus she helped me bring in my bags which was nice. The room was decent a little small but it was only for a night, it was stuffy though no ventilation besides AC so I turned it on and felt a million times better however when I upped the temperature it smelled burnt and I called the front desk and the guy was nice and even sounded concerned and offered me a new room. The new room wasn’t stuffy it was downstairs same wood floor idk why but it was much cooler the door wasn’t sealed so air could get in. The fridge was noisy but I fixed it by applying pressure to the handle like pushing it down til it stopped everything was cool I got to go to the beach so 🙂 I assumed Laguna beach would be much closer but the walk felt like forever but I also had no clue where the entrance was LOL until I got there on google maps it says it’s about 8 min maybe even 15 bc crosswalks. The front desk were well mannered and the guy who got me a room change helped me move all of my luggage downstairs and he made it look so easy I loved it

Family

6/10

Pleasant

22 May 2026

Allison

The hotel was quaint and pretty. However the guests at the pool were loud.

4/10

Poor

19 May 2026

Suzanne

We booked a suite advertised to accommodate four people, but the sleeping arrangements were inadequate. The suite included one king bed and a sofa bed, but the sofa bed only fit one person. The hotel then provided a twin-size air mattress, which continuously deflated throughout the night. As a result, one person in our group had to sleep uncomfortably on a small loveseat that did not convert into a bed.

We were very disappointed, especially since we paid extra for the suite expecting it to comfortably accommodate our family. Unfortunately, the hotel was sold out and unable to move us to a standard room with two beds.

10/10

Exceptional

17 May 2026

Ivonne

The room was a nice size and clean.

Family_with_children

8/10

Excellent

16 May 2026

Yufeng

Amazing location, good value, and nice people. Unique pool and architecture

Friends_and_family Family

10/10

Exceptional

14 May 2026

Jacqueline H.

Everything was clean. We had a great time.

Partner

2/10

Poor

13 May 2026

Silvana

Unfortunately, our stay was disappointing. The hotel is very old and outdated, and the cleanliness was not up to standard. The shower was dirty and even had hair stuck to the shower walls, which was very unpleasant. The only positive thing about this hotel is the location, it’s just a block away from the beach, which was convenient. Other than that, I would not stay here again.

Friends

6/10

Pleasant

11 May 2026

Cathy

1) too bright to sleep since the door is frosted glass without any curtains or blackout shade. There is a skylight over the kitchenette in the bedroom that also made it too bright.
2) TV remote battery either dying or the remote just not functioning properly. Couldn't change channels smoothly or volume, and turning off the TV wasn't working so we had to do it on the TV itself
3) Bed a little too soft for me
4) Checked in but were in the other building and told that the wifi was different but didn't know where to find it.
5) phone in room doesn't have a button to auto call the front desk; inconvenient
6) a little dark in the bathroom sink area

Partner

10/10

Exceptional

11 May 2026

Melinda

I stay here often and it’s always a pleasant experience. The location is the best. Friendly staff!

Self

10/10

Exceptional

10 May 2026

Jazmin

easy to check in and check out, very clean rooms.
I stayed with my family and we will absolutely be staying again next time we’re in town.

Family_with_children

10/10

Exceptional

10 May 2026

Jessica

Great hotel stay! Got to check in early as well! It’s on the main blvd walking distance to everything would stay here again the only negative thing I would say is the bed is a little hard for my liking but my husband liked it

Partner

6/10

Pleasant

10 May 2026

Dinahlee

Definitely not worth the price. Would not stay here again. Looks great in photos but a lot of the furniture is aged and falling apart (both outside and inside the unit - chips in wall and fireplace paint, tears in sofas and chairs, etc.), walls are extremely thin! (Even someone coughing in the other unit woke my husband and I up), checkout is 10am which is typical for some but with the condition of the unit and the price….. checkout should be 11am at least, sink design was weird - water got everywhere and handle got in the way of the sink, iron was broken!!

Pro - bed was very very comfortable and great location

Partner

10/10

Exceptional

04 May 2026

Noah

Great stay in the heart of Laguna. Will be coming back for sure

Partner

10/10

Exceptional

02 May 2026

Michelle

Updated rooms and beautiful beach view

10/10

Exceptional

01 May 2026

Jose

Love how every thing was so close to each other’s

Partner

10/10

Exceptional

29 Apr 2026

RIGO OMAR

Everything was very comfortable and clean

Partner

10/10

Exceptional

27 Apr 2026

Chris

Amazing staff, John was very helpful ensuring my kid and I had a great stay. Clean rooms and best location.

Family_with_children

10/10

Exceptional

24 Apr 2026

Andrew

Clean room, beautiful courtyard as well

Partner

10/10

Exceptional

23 Apr 2026

Salameh

Beautiful place, very reliable and kind staff. Would definitely recommend 10/10

Partner

10/10

Exceptional

22 Apr 2026

Eva

Super cute and cozy absolutely loved it

8/10

Excellent

22 Apr 2026

Gloria

Always love 14west. This was my first time staying in the South tower. I really appreciate the early check-in that happened to be available upon our arrival. The room was clean and comfortable. The staff were helpful. While the North rooms are a bit more boutique hotel, the South is a little more cozy motel. The grounds are pretty and the pool is nice. Also, appreciate the morning coffee in the lobby. They also offer Bagels and cereal complimentary.
Walking distance to everything fun to do in Laguna, including rental chairs for the beach.
If I had to list a complaint, it would be the accessibility with the stairs. The lobby is on the second floor and we were staying on the ground floor. Getting to the room either required going up the stairs from outside to the lobby and then going back downstairs across the property to get to our room or accessing from the parking lot which was a flight of stairs down which was a little harrowing with luggage.
The North tower is also one flight of stairs.
I would absolutely recommend this property and stay again!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Michelle

Close to the beach with a nice private pool closed off to the road.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Alberto

Clean rooms and all of the facilities