Best Western Plus Irvine Spectrum Hotel

United States , Los Angeles - CA
LAKE FOREST, 23192 Lake Center Drive
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100 reviews shown

10/10

Exceptional

18 Mar 2026

Narcisco

The staff was very friendly. There was sufficient parking.

Family_with_children

10/10

Exceptional

18 Mar 2026

Raquel

Nice place

Friends

10/10

Exceptional

09 Mar 2026

Nicholle

A real hot breakfast - was great!

2/10

Poor

09 Mar 2026

Alex

10/10

Exceptional

09 Mar 2026

Alex

8/10

Excellent

07 Mar 2026

ISABELLA

Clean room but door would not shut easily. Did not close when we left and our room was l

10/10

Exceptional

05 Mar 2026

Candice

The room was perfectly located to what we needed for our tournament. The breakfast was a nice addition.

Family_with_children

10/10

Exceptional

03 Mar 2026

Brandon

Great price

6/10

Pleasant

02 Mar 2026

Tianyi

Staffs are super friendly and the property is clean. However, the bedding

10/10

Exceptional

01 Mar 2026

Rebecca

I loved the balcony and the spacious room. Great value and comfortable stay.

10/10

Exceptional

27 Feb 2026

Olga

Lovely hotel with spotless rooms and a fantastic breakfast!

8/10

Excellent

25 Feb 2026

Lourdes

Staff polite, bed comfy, big 2 queen suite.
It’s an older hotel that’s been redone. Breakfast was doable, Fake egg mix, good sausage, coffee and yogurt, etc I saw some people with real eggs. But they kept telling us they were out. Housekeeping came every day. It was a little warm in room on hotter days. May stay again if price was really good.

Family

10/10

Exceptional

24 Feb 2026

Patrick

Excellent hotel. Updated, spacious and excellent staff.

Self

10/10

Exceptional

21 Feb 2026

Laura

The staff was incredibly friendly. The suite with the jetted tub was bigger and lovelier than I expected. My husband and I both fit in the tub, though it was not long enough for either of us to stretch our legs out (bathing separately). It was wide and deep and comfy. The breakfast seemed downgraded, but not bad. The 24 hour coffee station had a nice selection. Altogether, it was an amazing value.

Partner

10/10

Exceptional

20 Feb 2026

Katiann

This is our favorite place to stay when we go to baseball tournaments in this area. the hotel staff is always nice, the facility is always clean. Its has good food near and our favorite thing is the second floor deck we like to have our room right off there as it make your room and area just fill much larger.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Jeffrey

Great staff and amenities

Friends

10/10

Exceptional

17 Feb 2026

Jessica

The rooms were clean and the staff was friendly. The Best Western never disappoints.

4/10

Poor

17 Feb 2026

Lori

Dirty and sofa/sofa bed was broken

Family_with_children

4/10

Poor

17 Feb 2026

Louis

I got an eye infection from the pillows

8/10

Excellent

23 Jan 2026

Aarushi

The cleanliness of the room

Business Self

4/10

Poor

18 Jan 2026

Kazuhiro

I stayed for 10 days and the key didn't open 4 times.

Business Self

10/10

Exceptional

13 Jan 2026

MONICA

Everything great

10/10

Exceptional

10 Jan 2026

Letty

Friendly, clean room, good breakfast

Leisure

10/10

Exceptional

10 Jan 2026

Scott

The room was clean and comfortable, the staff was friendly and helpful, and the breakfast was good.

4/10

Poor

07 Jan 2026

Mansur

First night - roof started leaking. Plus lots of noise from above the room. Did not sleep at all. We reported this early morning - they gave us another room. We had to move all our things to the second room and almost all morning was wasted. No assistance. Although after much discussion, they finally agreed to not charge for that night.
Second day was ok
3rd day, we came late night, room was not done. We asked reception they said to come down get towels and to report the undone room next day. We reported this and were told we had probably not removed the Privacy card outside which is not true.
6th day, again they made the beds but there were no fresh towels in the room. Again, we had to go down pick up some towels late night.
Another night - there was no hand wash soap - container was empty. Again we had to go down to pick up hand soap and were given one tiny bottle.
We asked twice to please change the bed sheets but our request was ignored.
We were so disappointed with all these and asked to speak to the Manager or whoever in charge, we were told they would call us but nobody called us.
Breakfast was the same old boring stuff every single day.
This hotel was a HUGE DISAPPOINTMENT.
Ruined our trip..

Leisure Family

10/10

Exceptional

05 Jan 2026

federico

Yes . As always .

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Paulo

Room was very spacious, clean

10/10

Exceptional

02 Jan 2026

David

Good

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Gunnar

Nice experience.

6/10

Pleasant

30 Dec 2025

Dallas

The keys kept demagnetizing so it was really annoying

10/10

Exceptional

30 Dec 2025

Maria

Great

2/10

Poor

29 Dec 2025

Lydia

The carpet was ripped and old, the door to the fridge was all sticky and the comforters looked dirty, the room was dirty, we did not sleep comfortable at all.

8/10

Excellent

28 Dec 2025

Perla

The room was very clean. The staff very nice and accommodating.

Partner

4/10

Poor

26 Dec 2025

Joy

The Place was too noisy, thin walls. no coffee maker in the room. The elevator was not working when we came back in the evening and There wasn’t any sign where the staircase was from the second floor to get up to the higher floors. The elevator was still broken in the morning, carrying our luggage via staircase from the 3rd floor.

Leisure Family

6/10

Pleasant

25 Dec 2025

Frank

Room 303 was spacious with a front room and bedroom separated by a pocket door, which squeaked loudly when opening -- unfortunate when hoping to let my spouse sleep in. A cook prepared the hot breakfast items in the dining area but we ended up in a line of a dozen diners because he cooked for 10 minutes before serving anyone. Parking garage convenient. Bed comfortably firm but pillows very thin. Ample toiletries in bedroom and bathroom. Cox cable TV, no access to streaming services.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Kira

The room was cleaned everyday! The room is large and the extra living area was perfect. The kitchenette worked for exactly what we needed and I love the smell of the soaps (citrus).

Business Family

2/10

Poor

23 Dec 2025

Charles

Rooms were clean & neat. Luv they have unlimited free hot chocolate, coffee, etc in the lobby. Unfortunately I couldnt give 5 stars because everyday our room card wouldnt work. And the person who served the free breakfast was rude and didnt accommodate my food allergies so I couldn't eat free breakfast. Now for the room. It was clean & neat and supposedly accessibility room but it was not easy to get in thru the door because there was a long piece of furniture with a tv on top that housed a refrigerator, microwave, etc. To much furniture in the livingroom for someone in a wheelchair to get in and move about easy. Now I could shower because the tub which was nice and deep but was to tall for me to step in and there was no chair, plus the shower head was to high near the ceiling, no hand held shower head. The sink was in the bedroom but I had no access to their bottles of soap and lotion because they were on the wall

10/10

Exceptional

20 Dec 2025

James

Staff were great!
The kitchen staff were amazing! So sweet to our kids !
Will be back for sure!

10/10

Exceptional

20 Dec 2025

Ashley

Nice jetted tub

Business

10/10

Exceptional

15 Dec 2025

Kristine Bungcag

It was good .

10/10

Exceptional

15 Dec 2025

Erick or Carla

Room was clean

6/10

Pleasant

15 Dec 2025

Clare

Hotel is a little outdated. Sofa beds were not comfortable and just need to be updated. Room and property was clean and staff was very friendly. Kids loved the breakfast .

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Erika

Great location~we had a wonderful stay~

Business_and_leisure Family

8/10

Excellent

11 Dec 2025

maria

The staff was friendly and courteous especially the breakfast crew they were extremely attentive and kind.Also served a variety of breakfast options which I appreciate. The hotel is in a great location close to grocery stores, restaurants and fast food not to mention SNA (John Wayne) airport I felt safe the entire time with my family. I would say the only downside is that the property and rooms are dated and need an upgrade. if you guys did that you would have a home run! I would stay here again based on the location, convenience,breakfast and courteous staff.

PS Parking can get rough at night especially if you check in late to your hotel.

Leisure Family_with_children

6/10

Pleasant

09 Dec 2025

Dana

The refrigerator in the room did not work, so our food went bad. The breakfast had good variety, but the biscuits were not cooked all the way through.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Robert

Everything was as expected - front desk, housekeeping and the breakfast staff (short order cook was an upgrade). The only problem we had was with the wi-fi connection. Only one of three devices functioned during our stay.

Partner

6/10

Pleasant

04 Dec 2025

Amber

Great room size and layout. Unfortunately the couch in the living room had an odor.

Business

10/10

Exceptional

04 Dec 2025

Marcelina

Everything was great!

10/10

Exceptional

28 Nov 2025

Lisbeth

Everything from the room, to the breakfast to the overall vibe was 100% worth every penny.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Eliseo

Another excellent stay with the team at the Best Western in Irvine/Lake Forest. The professional, steady, and genuinely friendly service remains consistently strong across the board. From the moment of arrival, Rita sets the tone at check-in—always gracious, composed, and greeting guests with a smile that suggests she’s never met a bad day.

The rooms are kept in excellent shape, thanks to a housekeeping team that takes real pride in their work. Maintenance deserves a nod as well—everything in the room simply works, which is something you only notice when it doesn’t. And the breakfast staff handles the morning crowd with a calm, welcoming energy that makes starting the day a little smoother.

Whether I’m in town for business or taking a breather, this hotel continues to be a dependable, well-run place to stay. Highly recommended.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2025

nora

Cleanlines

Business_and_leisure Partner

6/10

Pleasant

23 Nov 2025

Michael

The room was spacious, however, the breakfast should be skipped.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Jesus T

Our room was great. We asked for a 2 queen bed room and received a suite with separate sitting room an TV. The room had a door between the sitting area and sleeping area which was great for us since my husband goes to bed earlier than I do.

8/10

Excellent

21 Nov 2025

Alba

Let me start with the good things about our stay. Betsy was very helpful, caring and professional.The different people at the front desk that I addressed a question to was very helpful and polite.Breakfast was good. The staff was nice. The room was clean but had a musty smell I'm not sure if it was because of the rain though.I liked the room set up and truly appreciate the separate living room space even though we did not use it The thin walls and loud conversations from the next door neighbors kept me up late the first night.Parking availability was very convenient. The elevators were slow. My daughter forgot something in the room and the front desk helped me retrieve it and kept it safe until we were able to pick it up. Overall our stay was pleasant. Thank you to all the staff that provides great service! 👏

Business_and_leisure Family

10/10

Exceptional

21 Nov 2025

Vicente

great service.

Leisure Family

8/10

Excellent

16 Nov 2025

Linda

Clean room

Leisure Family

10/10

Exceptional

16 Nov 2025

Verna

Was able to accommodate a room change request. Staff at the reception desk, breakfast lounge, and housekeeping was friendly and helpful.

Family

10/10

Exceptional

14 Nov 2025

Alejandra

Was clean, love we had a small living room. Pool area was great and staff was friendly and helpful!

Family_with_children

6/10

Pleasant

13 Nov 2025

Martin

Room was spacious and clean. Bed was comfortable. Location is close to the freeway too.

Leisure Partner

6/10

Pleasant

11 Nov 2025

Ethan

You can tell this is an older property. The rooms are reasonably clean and the layout is with the separate front room, but they are dark and drawers don't work particularly well. Outlets are not well placed. Parking is free, which is a plus, but there are limited spots for large vehicles that all get taken by small cars, so one night we had to pay to park in another hotel. Hot tub and pool were fine, but we saw cockroaches crawling on the walls when sitting in the hot tub.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Diana

The room was clean and spacious. The breakfast was wonderful.

Friends_and_family Family

4/10

Poor

09 Nov 2025

Andrea

There were cochroaches in our riom. There were people sleeping in their car that was parked in the parking garage.

8/10

Excellent

08 Nov 2025

Cynthia Lyon

Breakfast was good except the reconstituted eggs were dry and crumbly.

Partner

10/10

Exceptional

08 Nov 2025

Agnieszka

We stayed two nights in this lovely hotel. Because it is a pet friendly hotel, they should get 10 stars just fo that😂 We absolutely loved it! The suite we got was so spacious. The beds were comfortable and everything was super clean. It is an older hotel but it really is a gem. The breakfast was great! Lots of options for everyone. The staff is super kind and helpful. We definitely give it the highest score!

2/10

Poor

05 Nov 2025

Raquel

Wasn’t able to stay left after being there less than an hour. I was informed by front desk staff that the Internet was great, so I can work from the room but it was horrible. Even the staff tested the speed and recanted his comment and started to have some compassion. The next day spoke to the same staff member and now changing his understanding to say “prior guest didn’t have any issues and the WiFi is free and it’s not considered to be used as a refund”. I explain to the staff member, if prior guest didn’t have any issues should mean now that there is an issue, especially if you yourself realize it was slow connection, and it shouldn’t be my fault the WiFi service is not working properly. I was informed to email and file a complaint which I’m still waiting to receive a response to hopefully get a refund. Not a great experience.

6/10

Pleasant

03 Nov 2025

Xia

The keys didn’t work right several times. We had to go down 3 levels and walked to the front desk each time. It wasn’t very pleasant especially after a long day. The beds are smaller than regular queen beds even though their website saying they are queen bed. The sofa bed cushion is very uncomfortable.
Other than that, staff are very friendly. The room size is OK. Their room is on the old side. Don’t expect anything fancy or modern. Breakfast is meh.

8/10

Excellent

01 Nov 2025

Alma

Dining staff he looks like a cook person should be friendly and polite to everyone.

8/10

Excellent

21 Oct 2025

Jhonatan

Staff was friendly with the exception of the gentleman at the lobby. It is not that he wasn't friendly, but I couldn't read his mood. I respect my elders, but we have to understand the industry that you are working also. No mirror or sink in the bathroom, a sink in the bedroom..? It is an old property, so it is time for a redesign.

Leisure Family

10/10

Exceptional

20 Oct 2025

Ma Julia

Clean room, great staff, accessible to dining options. would recommend to friends and family

Leisure Friends

8/10

Excellent

18 Oct 2025

Erik

Clean

Leisure Family

10/10

Exceptional

18 Oct 2025

nora

Clean room but don’t smell clean
Staff are redtpecfull
Breakfast the server give not enough serve for egg and other sausages. But other pastry Are good my favorite Belgium Waffle is the best that’s satisfied my breakfast

Business_and_leisure Partner

4/10

Poor

17 Oct 2025

Melissa

Trick or treat sneaky

I had booked 2 days and the first day we got there about 1130ish at night theres 2 adults 3 kids, so we get there the lady needs a deposit never tells me how much it is and has me initial some paperwork and write my vehicle info down no biggie thought we were on a great path of a 2 day vacay the next morning my husband, kids and i go down for breakfast well we arint on the list of rooms easy mistake i taken it the lady goes ahead and gets our info again no biggie. We eat and we go back to the room we get a call on the hotel phone and it was front desk vertifying that we are there she didnt know type of thing again no biggie things happen. We were there for knotts scary farm so when we were about to leave my husband goes to the front desk to make sure we are okay and it turns out we weren't i had paid 277 and some change well they added another 100 and change plus 150 deposit due to there mistake of putting us in that room it was for dogs but we didnt have a dog we chose room due to 3 kids 2 in the bed and one on the couch bed. I didnt pay the extra 100 and something due to hotels.com already had me pay my 277 and change i dont know why the hotel thought it would be great to sneak a payment and then go back and forth with us to change rooms or not i told them i have no issues moving to another room they apologized and left us there yet snuck on a charge with out discussing it with us very unprofessional especially before we left to knotts they said we were good to go.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Frozan

Great location, safe, and clean!

Self

2/10

Poor

16 Oct 2025

ashli

Ants in our room everywhere, on the walls, ceiling bathroom floor covered our clothes. Manager offered 20$ off our room for me to pay to wash our ant covered clothing before putting them in suitcases to fly back home. Pretty frustrating to have my kids clothes covered in bugs on vacation.

10/10

Exceptional

14 Oct 2025

Katherine

Friendly staff, easy check-in, clean room and comfy beds. Great options for continental breakfast. Breakfast staff were kind and welcoming.

Business Self

2/10

Poor

12 Oct 2025

michael

4/10

Poor

10 Oct 2025

Arian

Very small. At least the room was clean. The breakfast is awful, don’t even bother going.

10/10

Exceptional

09 Oct 2025

Anne

The suite I had been in was very spacious with 2 queen beds. Clean & quiet—absolutely appreciated my unit.
Will come back again.

Leisure Self

6/10

Pleasant

07 Oct 2025

Jeanne

The property is ok. But only 1 or the two TVs worked. The toilet paper holder was broken. The free newspaper is en extremely biased publication. How about USA Today. Pretty middle road.
Would not stay here again.

10/10

Exceptional

07 Oct 2025

Jessica

I would definitely stay here again, clean, friendly

Friends_and_family Family

4/10

Poor

04 Oct 2025

Sandy

Front desk wasn't friendly. Not a warm greet very robatic. Didnt provide much information, of wifi... etc. Rooms smelled musky . Beds were comfortable though.

4/10

Poor

30 Sep 2025

ROBERTO

The hotel is an old hotel that they’re trying to make look new, with many details that need attention. Another very important thing is that the bathroom sink is in the room, which is very uncomfortable if you have company. If you need to leave early, you can’t avoid making noise. The lighting is very poor—I couldn’t even shave properly because I couldn’t see. I think it’s very inappropriate that the bathroom sink is right in front of one of the beds. In summary, I would not stay there again; for just a little more money you can stay at any of the hotels around.

Business Family

10/10

Exceptional

29 Sep 2025

Rebecca

Large room. Filter water dispenser in lobby was great!

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

daniel

fine

Partner

10/10

Exceptional

25 Sep 2025

Katherine

This was my 2nd time staying here in recent weeks. I again had a great interaction with the gentleman who checked me in, my room was clean and comfortable, and I took advantage of their considerable continental breakfast options. I would definitely recommend to any friends or family traveling through the area.

Business Self

8/10

Excellent

24 Sep 2025

Mitchell

Location is great and Irvine is a beautiful city. Close to the Irvine Spectrum Center.

Business_and_leisure Friends

10/10

Exceptional

23 Sep 2025

Eliseo

Consistently Exceptional – A Quiet Return, A Warm Welcome
This was my second stay at the hotel — first over the summer, and now again for a few days — and once more, the experience exceeded expectations.
Rita continues to set the standard for front-desk hospitality. Cheerful, attentive, and always willing to help, she brings a warmth to the stay that never feels forced. Her consistency is truly impressive — a rare quality in service these days.
On the later shift, Jatin has taken the baton with grace. Professional, calm, and reliably present when needed, he maintains the same high standard with a steady demeanor and a gentleman’s approach. It’s reassuring to know that whether it’s early or late, the hotel is always in capable hands. Some hotels are remembered for their comfort and dependability. This one earns its place in memory through the quiet excellence of its people — those who carry out their roles not just with skill, but with unmistakable class.

— The Quiet Stoic

Business_and_leisure Family

8/10

Excellent

23 Sep 2025

Emily

Room was clean. Beds were hard

Leisure

8/10

Excellent

23 Sep 2025

Amy

Rooms were comfortable and clean. Good breakfast. Fitness room could use a fan.

Leisure Family

10/10

Exceptional

23 Sep 2025

Mario

the in room jetted tub was great, second floor common outside area is nice plenty of tables and seating, separate in room seating area with television, staff is good at what they do

Leisure Partner

10/10

Exceptional

22 Sep 2025

Ricardo

Its next to a freeway but its fairly quite, they have several elevators throughout which makes it very convenient for moving luggage.
Friendly and helpful front staff, free breakfast, 24/7 coffee machine, and comfy bed, what more do you need? 👍

Leisure Family_with_children

10/10

Exceptional

20 Sep 2025

Katherine

Comfortable, clean, large sized rooms with friendly and helpful staff!

Business Self

10/10

Exceptional

16 Sep 2025

Nancy

The staff was friendly and welcoming at check in. The stay was over all very pleasant.

Leisure Family_with_children

8/10

Excellent

12 Sep 2025

Andy

Nice that the jacuzzi works. Nice to have a fridge in the room, but ours was not cold the first day. Good location near dining, shopping.

Leisure Family

10/10

Exceptional

09 Sep 2025

Jeremy

Very nice from start to finish

10/10

Exceptional

07 Sep 2025

Michael

Great property

Business

10/10

Exceptional

03 Sep 2025

Deshae

Really nice for a best Western. It is located in a nice quiet area. With plenty food options within a walk or short drive.

Business Family

8/10

Excellent

01 Sep 2025

Christine

We liked the breakfast, location near food options and freeway access, clean pool and hot tub, soft towels, plenty of parking, housekeeping every day, great water pressure, comfortable queen beds, cold water offered around the clock in the lobby.

We disliked the smoke scent in our room, uneven floor in the room, only having one washer/dryer in the hotel, hot (no ac) gym, heard the upstairs residents-not soundproof, ants inside our bathroom and didn’t like the sink outside the bathroom.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Fabiola

This was my second time staying here and it was just as excellent as the first! The staff was very friendly and everything was great.

10/10

Exceptional

01 Sep 2025

Roch

This hotel offers a great value for the price & room soace

Leisure Family