Name: Sonesta Simply Suites Irvine Spectrum
Address: 16150 Sand Canyon Avenue, Irvine, 92618, US

6/10

Pleasant

21 Jul 2026

Florinda

Your basic motel 8, clean, no frills, don't bother the host, for helpyou. you're bothering him. To ask for extra bedding etc. It's like pulling teeth,ps no pillow cases for your extra pillow. The air-conditioned filter has a strong perfume smell. It hits you as soon as you walk in. Nooo breakfast!!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Monte

Staff very helpful room very nice

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Mateo

Our stay was very nice and affordable. Would book again.

Partner

10/10

Exceptional

14 Jul 2026

Luis

Everything was great

Partner

8/10

Excellent

13 Jul 2026

Elizabeth

We are deaf and they must learn to write paper us

Partner

8/10

Excellent

11 Jul 2026

Olga

Overall, this hotel offers excellent value for the price. There are a lot of useful amenities included, and the service was great. Every request we made was handled quickly and efficiently by the staff, which we really appreciated.

The only downside was that our room (203) had an old, musty smell that made it feel less fresh. Another issue was the scratched non-stick frying pan in the kitchen. Once the non-stick coating is damaged, it can release unwanted substances when heated, so it would be better to replace it.

Other than these issues, we had a pleasant stay and felt that the hotel provides great amenities and service for the price.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Devapriya

O

10/10

Exceptional

07 Jul 2026

Genoveva

Place was absolutely beautiful. Loved that they kitchen came with all the basics needed to make a quick meal.

Partner

4/10

Poor

07 Jul 2026

Daniel

I suppose if you need to be there because you or a family member have a procedure or stay at the Hoag Medical Center, this is super convenient.

The best thing I can say about the property is because it is located off the main street, it's not very noisy.

The bed was abysmal. The bed linens are like sleeping on sandpaper.

The feel of the place when you walk in is like a prison halfway house.

Other than that, a lovely place.

Partner

6/10

Pleasant

07 Jul 2026

You Chuan

It’s old and dusty.

Self

8/10

Excellent

01 Jul 2026

CLAUDE

Enjoy having a separate bedroom! Slow check in! Clean room!

Partner

2/10

Poor

29 Jun 2026

KENNETH

Worst hotel got there and they said that I upgraded my room when I never did Try to charge me $600 more for the room

Self

10/10

Exceptional

22 Jun 2026

Daisy

Really nice place , I was able to fit my little family perfectly and comfortably in this room and the price was great!!

Family_with_children

8/10

Excellent

21 Jun 2026

Susanna

This room had a kitchenette which is what we needed, but lacked any spices and basic items. It was centrally located so a perfect spot for us this visit. I wish they had stated at the booking there was not daily housekeeping.

Family

4/10

Poor

16 Jun 2026

Dana

The staff was great but the room wasn’t the cleanest.

Self

10/10

Exceptional

15 Jun 2026

Giles

While booking expedia should specify that there are dog fees.
A little surprised that no breakfast was provided.
Room was good.

4/10

Poor

15 Jun 2026

Luminita Mihaela

Very dirty and smelly carpets

Family_with_children

8/10

Excellent

10 Jun 2026

Kara

The staff were very friendly when checking in and checking out. Always respectful and helpful when needed. The room was decent for the most part but the curtains were shredded to the point that I wondered why they even still had it hanging up. I would say the stay is fine for a couple of nights but not somewhere I would stay for multiple days for vacation. It worked for me because I was attending a church conference nearby and only needed the room at night to sleep.

Self

8/10

Excellent

06 Jun 2026

Katherine

The staff were very friendly and had the room waiting for us despite our late arrival. The room was clean and comfortable. Would stay again.

Family_with_children

10/10

Exceptional

05 Jun 2026

reginald

Very clean, staff was great and who doesn't appreciate a kitchen in their room, excellent stay

8/10

Excellent

04 Jun 2026

Tamer

simple room if you need a place to crash thats not going to cost a lot

Self

4/10

Poor

02 Jun 2026

Sofia

Have stayed at this motel off and on for the last 20 years, since moving away from California. The reason that we stay here is the location. It is very close to family. Also, it is probably the least expensive in Irvine. The front desk staff are fabulous. They are all friendly, courteous, professional, respectful, and helpful. The motel has needed to be remodeled for the last 20 years. The building outside has been painted and looks like a brand new building. The lobby is very nice. The carpeting in the hallways is so old and smells bad. The rooms have not been remodeled at all. Lighting in the rooms is poor. Carpet in the rooms is old. Smells bad. Parking in the lot used to be free. Now you pay. Laundry used to be free. Now you pay. Washers and dryers are ancient and smell bad. The gym is nice though. The one positive feature is that it is next door to Hoge Hospital.

Partner

4/10

Poor

01 Jun 2026

Cassandra

I would double check the availability prior to arriving, my friend drove 3hrs to come spend time with me at this hotel, there were rooms available and when he arrived they said they were sold out even though he had a reservation. It was so disappointing.

Pet

2/10

Poor

25 May 2026

GLORIA

Unfortunately, I didn’t have a great experience. I was assigned Hotel Room 125 & as soon as I opened the door, it was warm and overly stuffy with a strong smell of dirty/old carpet. To my left was a stove in the kitchenette with a rusted large scratch at the bottom that they covered up poorly with white plaster, the electric stove had a ring of dirty residue. In the restroom, there was a lot of dust in the shelves where they had (hopefully clean towels). The mirror had cracks with rust along the bottom & a yellow dirty ring in the tub. Along the white border of the floor was dirt. Carpet was dirty as well. Nightstand was not clean. I immediately called Expedia and spoke to the hotel attendant to return my key as I could not stay there. I kindly asked for a cancellation & refund & I was told no managers were available until 5/26. They are the only ones that can approve the refund. I clarified as it is strange to have no escalation process but she stated no one was available until 5/26. On 5/25 I was told my request was denied. Very dishonest. Poor customer service. Still have not gotten a call from a manager to address my concerns.

Self

10/10

Exceptional

24 May 2026

Krista

Love having a kitchen!

Family_with_children

2/10

Poor

23 May 2026

ESTHER

The staff questions you about your visit and why this hotel etc etc and yet they still ask if they can see who your guest are

Partner

8/10

Excellent

22 May 2026

Kinry C

Yes; the furnishing was run down. Bedsheet did not feel clean. The bathroom fixtures were loose and needs to be tighten up. I found it peculiar that the handicap bar is adjacent to the toilet because who would want to use the grab bar and exit out of the tub with wet feet next to the toilet bowl, and if you were to enter the tub from this same location it is difficult and dangerous to enter the tub as the end of the tub is at a slope; it would make more sense for the handicap bar to be adjacent to the shower faucet. Whoever did the caulking work around your bathroom needs to learn to do it properly. The exercise room needs cups for the water dispenser.

Partner

8/10

Excellent

18 May 2026

Jacquelynne

Everyone was friendly. Property was clean and safe. The studio was well-equipped. I’m only giving 4 ⭐️⭐️⭐️⭐️ because there were two mattress pads that were fabric and plastic. I woke up drenched in sweat.

Self

8/10

Excellent

18 May 2026

Christine

I think the front desk staffer (PM shift) was a bit unfriendly. Expected kindness.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Ramakrishnan

First hotel that is in the interior and not in a tourist location charges for Parking equivalent of Airport for its guests.
Even some hotels revert the parking fee for its Guests or provide an equivalent coupon. Additionally the parking was neither covered nor well maintained.

Family

10/10

Exceptional

10 May 2026

Olivia

It was a great stay for the concert and ballgame weekend we had planned

Partner

8/10

Excellent

06 May 2026

GAIL

Good location near hospital…. Room spacious, clean,… no complaints. I went there on business.

Self

8/10

Excellent

03 May 2026

KAZUHIRO

This hotel is clean. I recommend it!

Self

10/10

Exceptional

01 May 2026

lauren

Room was clean. Would definitely stay again.

Partner

6/10

Pleasant

01 May 2026

susan

perfectly fine for a nights stay

Self

10/10

Exceptional

29 Apr 2026

Shala

I have stayed at this chain many times and enjoyed each stay

2/10

Poor

29 Apr 2026

Andre

Disappointed. Definitely run down. One night was enough. Moved to a different hotel for the remainder of my stay.

Self

10/10

Exceptional

27 Apr 2026

William

Yes

Partner

10/10

Exceptional

26 Apr 2026

John

Good

6/10

Pleasant

26 Apr 2026

Ben

The room smelled like curry, furniture was old and broken

Self

10/10

Exceptional

26 Apr 2026

Lana

Clean rooms, , helpful and attentive staff,all u need when traveling and need to prepare your own food .

Family

10/10

Exceptional

24 Apr 2026

Daniel

All good! Super nice staff!!

10/10

Exceptional

21 Apr 2026

Margaret

The accessability of the room wasn’t the same as the room I reserved, but the staff was very understanding and helpful. They have portable aids (toilet rails, etc) they can fit on the room if needed. My advice would be to verify before arrival that you have a full accessible room and to verify again on arrival/at check-in.

The safety otherwise is excellent; elevators work well, laundry and other ameneties were fully accessible on thr first floor.
Overall a good stay!

Self

10/10

Exceptional

20 Apr 2026

Sergio

The front desk person during my check in was amazing.

Great customer service.

2/10

Poor

20 Apr 2026

Joshua

It had some pretty major issues with my stay . The night we arrived the A/C was broken and only blew warm air while rattling. I told the front desk and asked if I could have another room and they said nothing was available. Nite one it was hot and noisy I didn’t get much sleep. In the morning I go to brush my teeth and there is a pincher bug in the sink. I figure let me wash it away before my girlfriend sees to not upset her . I figure I better at least get another room so I’m able to sleep the second nite. I went to the front desk asked what they could do they said let me send the engineer. I return that evening to a new A/C and cold air being blown but the A/C is set to 61 and it’s very cold so then I set it to 68 and it shuts off. I go to bed assuming maybe it will cool again latter to maintain 68. I wake up covered in sweat at 3:30am and decide to talk to the manager at the front desk. I’m basically told nothing can be done it should be working. Then I try 67,66,65 and nothing it doesn’t work. Once again I go speak to the manager and she basically says it should work its new and I go back to figure it out . After a few minutes I realize this new A/C only works at 61 and you either freeze or get no cooling in the room. I tell her what’s happening and she gives me a blanket an tells me that should keep you from freezing. At this long its 4am and I have work the next day I’m going to bed . The following day my girlfriend tells me about the pincher bug crawling on the wall

Partner

10/10

Exceptional

20 Apr 2026

Esequiel

Good stay.

Self

2/10

Poor

18 Apr 2026

Diana

The room was not clean, the fixtures are degraded, and not in the best condition. The staff was terrible and abusive charged me a deposit twice although it was me staying 3 consecutive nights. Mind you the deposit is $200 that was on a debit card. These places really think someone is going to stay in them for close to $1000 for 3 nights they won’t be doing very well soon. It’s already been 2 weeks since I stayed in the hotel they have not returned my second deposit. Terrible terrible.

Self

4/10

Poor

14 Apr 2026

gerald

The room did not match the expectations set by the online photos. Overall, it appeared poorly maintained—the carpet looked worn and dingy, the couch was stained and unusable.

Family

6/10

Pleasant

12 Apr 2026

Christina

Yes but to loud , tv and phone was not working.

10/10

Exceptional

12 Apr 2026

Yuanhui

I have lodged in this hotel for several times. Its closeness to Irvine Spectrum center makes it very attractive to me.

Self

4/10

Poor

10 Apr 2026

William

The kitchen was fully equipped, Air conditioner keep the room cool. 3 lights needed light bulbs the remotes for the two Tv needed batteries. No pool or hot tub, no restaurant or grocery store like was stated.

Family

6/10

Pleasant

06 Apr 2026

David

The room was clean, the staff was attentive, and the environment was quiet. The shower and bathroom were fine. But the appliances were old and need to be replaced. Functional but noisy air conditioner, nosu refrigerator and bathroom fan. The icemaker in the frig didn't work and there was no other ice available. Also the mattress was so soft it was uncomfortable.

8/10

Excellent

03 Apr 2026

James

No Frills. A chair needs some cosmetic repair to worn covering. A cup had mold inside. Friendly front staff. Housekeeping not provided. Parking for a fee.

Self

10/10

Exceptional

30 Mar 2026

JOSE

the kitchen was fully equipped the room was very clean everything was perfect some restaurants in the area was open late night

Friends

10/10

Exceptional

24 Mar 2026

Janet

Great place to stay

10/10

Exceptional

24 Mar 2026

Janet

Great place to stay, just wish it was cheaper since I stay here every other week.

10/10

Exceptional

23 Mar 2026

Artemis

The staff was so nice at the front Desk! the room was so nice and just a perfect stay! Thank you guys SO much!

Family

4/10

Poor

23 Mar 2026

Ashley

The entire place smelled so bad, there’s no ice machine, no breakfast, the staff wasn’t very friendly either.

Family_with_children

8/10

Excellent

22 Mar 2026

Russelle

None

Partner

10/10

Exceptional

21 Mar 2026

Lori

Staff was great!! Very courteous.

Self

10/10

Exceptional

14 Mar 2026

Theresa

We enjoyed our stay. The staff was welcoming and friendly. We brought our large dog with us and it was so nice the hotel is pet friendly. They provided toys, a food mat and bags for us to use during the stay. The room itself was a bit dated but provided plenty of space for us and our dog as well as a nice workspace. The common areas were updated and clean. Would definitely stay here again.

Partner

10/10

Exceptional

10 Mar 2026

Cristian

Everyone was very nice and room was excellent

Friends

2/10

Poor

03 Mar 2026

Javier Jr

Worst staff I have especially

8/10

Excellent

03 Mar 2026

Carol

Clean, very well equipped room. I would stay with them again.

Self

8/10

Excellent

01 Mar 2026

Jeff

Extremely small room. No housekeeping for the entire four days I was there so trash built up. Staff was nice. It was quiet but the new housekeeping really bugged me

Partner

10/10

Exceptional

26 Feb 2026

Hwaran

Great stay.

10/10

Exceptional

25 Feb 2026

Stuart

Yes

Friends_and_family Friends

4/10

Poor

24 Feb 2026

Amanda

They help my deposit for days for no reason though.

10/10

Exceptional

21 Feb 2026

Deborah

Everything was clean and well stocked

8/10

Excellent

20 Feb 2026

Anna

room is big, small kitchen with cookware, but no coffeemaker, weird. Nice TV, close to Inkas restaurant near Kaiser; good restaurant. Close to freeways. Gym at the hotel, near Hoag hospital.

Family

10/10

Exceptional

16 Feb 2026

Jocelyn

Spacious room great stay overall!

Partner

6/10

Pleasant

16 Feb 2026

Vincent

I couldn’t sleep or rest. There was a really bright green neon light that kept flashing on and off (smoke detector?), and there was no way to turn it off. My only complaint, but it was a dealbreaker.

Business Self

6/10

Pleasant

15 Feb 2026

Whitney

Room had a strong stench and it was an older room. They only upgraded the cabinets in the kitchenette but everything else was old! The staff was very pleasant to me. Not sure how others have been treated. Would never stay there again.

10/10

Exceptional

09 Feb 2026

Tara

Room is always clean, and a great place to stay.

10/10

Exceptional

08 Feb 2026

Ricardo

Cool

6/10

Pleasant

05 Feb 2026

Juan

The sofa smelled like cigarettes, the blinds were getting stuck when trying to close, no hair dryer and the ice machine took forever to make ice.

Business

10/10

Exceptional

31 Jan 2026

Frank

Keep it up

Leisure Partner

8/10

Excellent

30 Jan 2026

Barbara

The room was clean and comfortable.
Very close to hospital. Less than 5 min walk. Very convenient.

Friends_and_family Family

6/10

Pleasant

29 Jan 2026

Diane

What could be improved? Really slow checkin, loose floor tiles in the bathroom, extremely loud refrigerator, poor quality amenities, rooms rented out for years at a time (we spoke to a man that lived there for 4 years). Hotel for homeless, perhaps? We won’t stay in another hotel of this brand again.

Friends_and_family Family

2/10

Poor

28 Jan 2026

Eric

Stay was absolutely horrible. They turned the water off for over 3 hours right in the middle of the day. The prevented me from using the toilet, the shower or even being able to brush my teeth to get ready for work.

I was not informed that this was going to happen at time of booking or check in. Otherwise I would've stayed somewhere else.

Business

10/10

Exceptional

27 Jan 2026

Edmund

The room was clean and I loved the mini kitchen to heat up food. Pots and pans were available and a full refrigerator unlike the bedroom refrigerators you find at other places. The TV worked great and the HVAC system worked well. My wife and 9 year old daughter was happy with the place and we wouldn't mind staying here again.

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Matthew

Interesting place, great for long-term stays

Partner

10/10

Exceptional

24 Jan 2026

timothy

Nice comfortable rooms

Business

10/10

Exceptional

21 Jan 2026

Tim

yes

8/10

Excellent

21 Jan 2026

David

Staff was better on this trip

Leisure Self

8/10

Excellent

20 Jan 2026

Wayne

Clean room great service.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

Juliana

Yes

Self

10/10

Exceptional

18 Jan 2026

Joshua

I was not expecting all that when I arrived. This hotel has EVERYTHING you need!! They even had a crockpot to use as an amenity! I’ve never seen that! Clean hotel and great people! Highly recommend and we will be back!

Business_and_leisure Family_with_children

2/10

Poor

17 Jan 2026

Daniel

No water in a hotel !!!!

2/10

Poor

17 Jan 2026

Daniel

No water the day I arrived . And didn’t get a reimbursement . I choose never go to this place again. I was a regular costumer

10/10

Exceptional

07 Jan 2026

Constance

Clean quiet room. Very nice staff. Great location for us at a reasonable price

Partner

2/10

Poor

03 Jan 2026

Yukyung

I booked this hotel through Expedia and planned to check in at 8:00 PM. At check-in, the staff informed me that the water would be shut off starting at 10:00 PM. Since there were still approximately two hours remaining, I explicitly asked whether I would be able to shower, and I was clearly told that I could.

However, after entering the room, I undressed and turned on the shower, only to find that there was no water at all. This occurred despite the staff’s clear assurance that water would be available for at least two more hours. This was not only an inconvenience regarding showering, but a serious issue, as it also meant I could not use the toilet.

Under these circumstances, I believe this hotel should not be listed on Expedia at all. At the very least, this critical information should have been clearly disclosed online before payment. There was no notice or warning regarding a complete water shutdown, which I consider a serious misrepresentation of the accommodation.

When I raised this issue, none of the staff took responsibility and I was told to speak with the manager. The manager had already left early. I was told I would receive a call the next day, but no one contacted me. When I called myself, my call was disconnected twice. Eventually, I was told “sorry” and offered a compensation of only $17, which is completely unacceptable given the situation.

I expect a proper explanation, accountability, and appropriate compensation. This experience fell far below any reaso

10/10

Exceptional

28 Dec 2025

Leslie

Yes very nice

8/10

Excellent

28 Dec 2025

Michele

Clean, convenient to location of event.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Melanie

Our second time here, so professional and friendly. I was having surgery, so was able to do an early check in. The property is clean and quiet. Everything you need if you want to cook for yourself, with restaurants close if you don’t! Highly recommend!

10/10

Exceptional

23 Dec 2025

Laura

Easy to book through Expedia.

4/10

Poor

20 Dec 2025

Md Iftekhar

Room had issue with ants. It was also very noisy at night

10/10

Exceptional

19 Dec 2025

chau

Everything good , nice service

Partner

10/10

Exceptional

18 Dec 2025

Amy

Nice stay

6/10

Pleasant

15 Dec 2025

Mary

Room was very dated. Not very much lighting in room. Kitchen items could have been much better. Looked like they never vacuumed the halls and floors in room were very dirty to the point socks would be discolored if walked without shoes.

Leisure Partner