Name: Atrium at Orange County Airport
Address: 18700 Macarthur Blvd, Irvine, 92612, US

8/10

Excellent

24 Jul 2026

scott

Older property but pretty well kept, convenient location.

6/10

Pleasant

24 Jul 2026

Lila

This hotel was dirty, there were bugs in the bathroom, the other guests were extremely loud, and the beds were uncomfortable. I will never stay there again.

6/10

Pleasant

24 Jul 2026

Julie

I would never stay there again. Had a terrible experience trying to check in. Staff were very unpleasant and not helpful. Conveniently located to the airport (you can easily walk there) but that’s about it. We had a yappy dog in the room next to us and were woken up at 2 am and then 4 am two of the four nights we were there.

4/10

Poor

23 Jul 2026

Brad

This place is really tired and seriously in need of refurbishment. Just wanted to place to sleep before a flight and were very disappointed.

Staff was great.

Will not stay here again.

2/10

Poor

21 Jul 2026

Jami M

Wasn’t a pleasant experience. Came home with roaches in my luggage. Property was in disrepair and understaffed. The restaurant on property is a food kiosk. A machine. Met another guest in the hallway that claimed to have food poisoning. Last morning of my stay woke to some sort of droppings in the sink. I canceled a future prepaid booking and am still fighting to get a refund. Will have to dispute the charge. Do not recommend.

Self

2/10

Poor

21 Jul 2026

remberto

I was told I didn’t have a reservation. Even when providing my confirmation number so I was forced to book a room elsewhere and it was nearly midnight. Desk person was anything but helpful. And to top it off I get emails the next day asking me to take my stay. So obviously I had a reservation, desk person just couldn’t find it ! Never again!!!!!!

Self

8/10

Excellent

20 Jul 2026

Ray

Staff was very good

6/10

Pleasant

20 Jul 2026

Helene

Air conditioning noisy, only 2 thin bath towels, shower not working properly

Partner

4/10

Poor

19 Jul 2026

Yaxi F

Unfortunately, this was disappointing stay.

The room was not clean at all. There were ants everywhere in the room, which made the stay very uncomfortable. The carpet was old and had an unpleasant smell, and there wasn’t even a refrigerator in the room.

The bathroom looked very worn down, with scratches and damage throughout, and there were cracks in the corners of the walls. Overall, the room felt outdated and poorly maintained.

The front desk staff were not very welcoming or friendly. Even the water dispenser in the gym ran out of water and was never refilled during my stay.
Won’t stay here again.

Family_with_children

2/10

Poor

19 Jul 2026

edwin

Worst experience ever. Dirty, poor staff and management

10/10

Exceptional

18 Jul 2026

Bernecita

The rooms were clean and the staff helped us out when our flight was delayed a whole day.

Partner

10/10

Exceptional

18 Jul 2026

David

No breakfast or airport shuttle but overall a great stay

Self

6/10

Pleasant

18 Jul 2026

Carolyn

Room was clean and comfortable, little worn, but to be expected as it has been there a long time. Pool area is nice and clean. Lots of seating. Unfortunately there is no food, no coffee and no bar like they did a couple of years ago.

Partner

6/10

Pleasant

18 Jul 2026

Tina

Bed is very hard and uncomfortable.

2/10

Poor

16 Jul 2026

Steven

This hotel is old and dated. The restaurant is closed. They charge $28 a day for guests to park and the lot is so full it took 15 min to find a spot. I think they sell parking for the airport. It is right across the street so it was convenient but the property could us some work. The bed is very uncomfortable

Self

2/10

Poor

16 Jul 2026

Kimberly

There was a cucaracha

Family_with_children

10/10

Exceptional

14 Jul 2026

Michael

Great

Family_with_children

2/10

Poor

12 Jul 2026

Ricardo

The hotel didn’t look nothing like the pictures.

Family_with_children

10/10

Exceptional

12 Jul 2026

Angeline

Great family place! The pool was warm, but getting pool towels was a challenge.

Partner

6/10

Pleasant

11 Jul 2026

Christina

Room was not that clean. Hair in the shower and stains of I don’t know what on the toilet paper. The pool was decent though.

Family_with_children

6/10

Pleasant

10 Jul 2026

Keith

Staff seemed to be good. Property is old. Rooms are clean but smell old. Elevator doors extremely slow in the back of the hotel. No USB ports in the room. Found some. Furniture is outdated. Walls are paper thin.

4/10

Poor

09 Jul 2026

TAM

Unfriendly receptionist. Unexpected parking fee $28. Too expensive for not worth

Friends_and_family Family

2/10

Poor

06 Jul 2026

Robert

Our one day stay was a disaster. In order:

* We were given the wrong wi-fi code and it took 40 minutes to get it working.
* The phone in the room did not work.
* The refrigerator in the room did not work (causing the spoilation of food items).
* The people in the room across the hall were constantly opening and shutting their door and talking in the hallway between 9 p.m. and midnight. We couldn't call down for assistance because the phone didn't work.
* At 2:30 in the morning, a couple entered our room (with a key) and demanded we leave. The hotel doublebooked our room.
* When we tried to leave in the morning, the gate in the parking lot didn't work causing a 30 minute delay.

If we would have scheduled more than a one day stay, we would have left the hotel.

Partner

2/10

Poor

05 Jul 2026

Edwin

Horrible experience with the staff. Un attentive, and bad at handling a few issues that we had. Our key opened up multiple rooms, we had food delivered to the front desk and nobody was there and the food was stolen. I asked if they possibly weren’t at the front desk, they said there was someone there at all times and nothing was delivered, when there was photo proof

Partner

10/10

Exceptional

05 Jul 2026

Rodney

Facility was close to the airport, which is exactly what I needed

2/10

Poor

04 Jul 2026

Karen

7/3/26 we had to call the front desk 3 times first was music blasting at 7am then after call #1 it got louder then after my 2nd call they started banging the walls and screaming “let’s go boys” “party” etc so they were antagonizing us so i called again thinking we should call the police because whatever was being done by the front desk wasn’t working i didn’t want an escalation as we were trying to leave we checked out early due to the noise and drama we got no sleep this was one of the worst nights

Partner

8/10

Excellent

04 Jul 2026

Marcia

The hotel does not have a shuttle to the airport!! I expected that they did. When I checked in, my son helped me with my bag and the staff assured me there would be staff to help me with my bag because I had injured my right arm but when l called the front desk the next morning to get assistance, I was told the 2nd clerk hadn’t come in. So I had to go downstairs and get a cart and manage to get all the way back to my room, to get my bag and walker(I am 83)

Self

6/10

Pleasant

03 Jul 2026

Cynthia

Staff was very helpful and accommodating! Hotel is a bit outdated but the rooms were spacious and overall well kept. As for amenities, towels were rough and the convenience of having a night stand phone charger

10/10

Exceptional

02 Jul 2026

Jaime

Clean rooms and friendly stuff.

Family

10/10

Exceptional

01 Jul 2026

janet

Very nice place and right across the street from the John Wayne airport. Didn't have planes waking me up in the night

8/10

Excellent

01 Jul 2026

Johnny

Large space right next to the airport. They also provide housing for college students which I can appreciate. It is a little older, but it worked well for us. Only non-positive is the rooms could get humid even with A/C

Partner

6/10

Pleasant

29 Jun 2026

Shannon

Good not amazing

10/10

Exceptional

28 Jun 2026

Jennefer

Cute hotel right across from the airport. Clean and had all the amenities.

2/10

Poor

24 Jun 2026

jennifer

I was chcked into an uncleaned (but tidied) room the first night. The second day noone cleaned or tidied the room. The manager was absent, and the desk staff had no abillity to compensate me. There is no restaurant (despite the advertisement on expedia's website), and no bar. Its a desert. Dont stay here.

Self

8/10

Excellent

23 Jun 2026

Kevin

It’s a basic hotel and served our purpose just fine.

6/10

Pleasant

23 Jun 2026

Alexis

Older property, beautiful entrance but rooms def need an upgrade. I felt like I was back in the early 2000’s. The only smell I could smell was WET DRYWALL and carpet has a water mildew throughout entire hotel. I stayed one night just because of how close it was to airport to fly next day but I def would give it another chance if they remodeled one day.

10/10

Exceptional

23 Jun 2026

Mercedes

Everything was great ! It was really clean , not smelling bad I love it . One thing I don’t agree is about the parking fee other then that everything was great

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Sheila

CLEAN ROOMS, NICE STAFF, LOVED THAT WE HAD A BALCONY.

Partner

10/10

Exceptional

21 Jun 2026

Mauricio

The parking should be free

Family_with_children

4/10

Poor

21 Jun 2026

Gloria

Paid for parking, shower, too small, no refrigerator, no dining

Friends_and_family Family

8/10

Excellent

20 Jun 2026

JOHN

Older property, best rates, and cheapest parking close to the airport. No shuttle, but a short walk from the terminal. Fine for a short stay.

Family

10/10

Exceptional

20 Jun 2026

Arty

I enjoyed my stay at this hotel! The lady at the front desk was so nice and helpful. I would definitely stay here again.

10/10

Exceptional

19 Jun 2026

YUN

Simple, clean, and quiet. There is a swimming pool, and it is very convenient, being right across the road from the airport.

Family

10/10

Exceptional

19 Jun 2026

Mallikarjuna

Overall very satisfied

Family_with_children

4/10

Poor

18 Jun 2026

Ali

No smart TV and no available food was a bummer.

Self

2/10

Poor

15 Jun 2026

Shakena

This MOTEL is run down, mildew and mold infested. It made our stay in Cali miserable. I do not recommend ANYONE stay here. The restaurant is closed down and the room have never been renovated. Its really too bad because there is a lot of potential. Perhaps the right billionaire will come along and whip this place into shape. I wish I could get my money back. It wasn't worth it and my daughter got sick from the amount of mold that she had to breathe in.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Mary

Lovely place to stay. Clean and comfortable.

Self

8/10

Excellent

14 Jun 2026

Belen

Most of the staff were nice. That there was a laundry room.

Self

4/10

Poor

14 Jun 2026

Ann

Shower was backed up, pillows were terrible bed was uncomfortable gym equipment didn’t work

Business

4/10

Poor

14 Jun 2026

Aram

Not clean

Family_with_children

6/10

Pleasant

14 Jun 2026

Kristin

The building is old, but ok for the price. Key importance, you can hardly hear the planes in the room! The pool area is really nice as are the grounds!
Unfortunately the front desk staff were dismissive and acted as if you are an inconvenience for staying there. I requested creamer & 20 mins later I haven’t received any so I called back & she said it will be a while. Went out into the hall & saw a room attendant next door, overheard the front desk woman I spoke to requesting my creamer over their walkie talkies, so she never did the first time. Went to park & there was an unattended vehicle in the main drive, I went inside & informed the front desk. They stated it is probably a rental vehicle. I asked if it was going to be moved. They said I can reverse my car & exit the property onto the main road & then go in on the other side to park. I informed them people are behind us as well. They repeated to reverse and exit. After directing people behind us & parking I came in & noticed the rental car office is just across from the front desk. So all they had to do was ask the guy to move the car. Yikes, not very good customer service!
They have food onsite but it comes from a vending machine or their “room service”, is a 5 restaurant list you choose from, you pay for the food, a service fee, a delivery fee and a tip! This food is also left at your door, no knock or indication it’s there. So check frequently and hope no one messed with it! 😒 Room attendants were all very sweet!

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Sarvi

Room was outdated, linen smelt old, bathroom was the size of a linen closet, loud banging on the adjacent room all night….never stay here!

Family

6/10

Pleasant

13 Jun 2026

Damion

Although a lil dated, the room was clean and the king bed was better than most 4/5 star hotels. Wasn't a fan of the popcorn ceiling or the dirty stairwell but overall for the price it wasn't too bad

Partner

8/10

Excellent

12 Jun 2026

Roderick

Easy walk to airport through airport parking garage. Hotel has nice layout but no snack bar or cafe, you have to walk to the Hilton next door. Amenities minimal. Helpful staff

Partner

8/10

Excellent

12 Jun 2026

George

Every thing was great except for one thing I asked the woman at the front desk when I would get my 150$ security deposit back and she said I would get it the following Monday which I never did still almost 2 weeks later.

Partner

6/10

Pleasant

11 Jun 2026

Nanette

The week of June 5th and pool lounge chairs cabanas not set up. Everything stacked like pool was closed. Maybe I missed the details stating it was closed but seems like that would be available in June. No maid service, towels, coffee replacements unless you call. Smoke detector had a plastic bag covering it. Possibly from recent painting. Stairwell was not cleaned and felt sketchy. Use elevator if on second floor.

Self

8/10

Excellent

11 Jun 2026

Shilpa

Great bang for the buck. Easy to get to. Nice hotel, nice staff.

Partner

6/10

Pleasant

11 Jun 2026

Clifton

This is an older property but they can do better to keep up on their maintenance $ budget. The room smelled, phone was broken, outlet on the desk didn’t work for the coffee maker, desk chair old and material cracking and flaked, vinyl floor in bathroom bubbled and lifting in spots. You add daily parking on and it’s in the Hilton $ range but far from the cleanness and quality

Friends_and_family Family

4/10

Poor

10 Jun 2026

Danielle

First off, it smells like a cheap motel, old, peeling paint in the bathtub, no ice machine in the building, the TV didn’t work it didn’t even have cables. I would never stay there again, for the price and location they should really update and refresh!

Family

4/10

Poor

09 Jun 2026

Sean

Ok. I read the reviews after I booked. So my bad. Here’s the good: great pool area…no jacuzzi but there were nice cabanas, a BBQ area and the pool is heated. Also, the gym is small but well appointed.

The bad: I did find a baby cockroach running on my bathroom floor. Only one but one is enough and apparently common to this property. Not good.

Secondly: you will be charged $28 if you park over night. Doesn’t matter if you’re a paying guest…you have to pay. Also, they will take a $75 deposit from you when you first check in. What is wrong is that they won’t refund your deposit for ‘1-2 weeks’…depending on your bank. I’ve never heard of such a delay.

If there wasn’t a pool and gym I would give it one star. The room is semi-renovated but still feels like an older property. Altogether I paid $153 (+ $75 deposit) for one night with one king bed. I did not use the parking. Will not be returning. Now you know.

Self

2/10

Poor

08 Jun 2026

wilbur

The person on duty was very nice. The location was perfect as it is walking distance from SNA airport and a rental car facility. I checked in around 9:30 PM and when I got to my room there where two bath towels available. One bath towel had brown stains on it. Then I saw a huge roach laying on his back in front of the toilet; it was still alive. I grabbed a bunch of toilet paper and immediately got rid of the roach. I called the person at the desk and she told me they have pest service and offered to move me to another room but after inspecting the room and bed for more bugs with out finding any, I opted to stay as I only had a few hours before I needed to get up due to a very early flight. I thought about going to the Hilton next door but I didnt because I really needed sleep. To keep any bugs in hiding from coming out, I made sure my luggage was zipped closed tight and kept all of the lights on while I tried to sleep. I would have tried to get my money back but I figured I would be wasting my time because I doubt they would give it back and it was so late, I needed at least a couple hours of sleep. Needless to say, I did not sleep well. I go to LA a lot to see my Son and his family. I will never stay at this hotel again.

6/10

Pleasant

08 Jun 2026

Daniel

The hotel is okay. You get what you pay for. Water stains on the ceiling just painted over.
The only reason to write this review is there was a noise issue. Once at 10:30 it sounded like a party was happening in the hall. It stopped when one of the other people nearby stepped out into the hall and asked them to be quiet. At midnight it was happening again. So I called the front desk, the guy was so rude “we already sent someone over there and they didn’t hear anything “ as a woman staying alone I was not going to step into the hallway to handle. Sounds like I was not the only one who called. I finally heard security come back and knock on a door and it was taken care of . The rudeness by the man at the desk was un called for.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Pamela

Was clean and comfortable, but not luxurious. Good price, though, for Orange county.

Self

6/10

Pleasant

06 Jun 2026

Katalin

Staff was friendly. rooms were clean but place is outdated. air conditioning was old and loud. good place for one night but not an entire week

Friends_and_family Friends

6/10

Pleasant

06 Jun 2026

Sterling

The hotel is very old and in bad need of a remodel The only give you one towel one roll of toilet paper The overnight parking is $28 per night which I think is way overpriced they didn't even charge you that much in Las Vegas the stuff was very helpful

Partner

10/10

Exceptional

05 Jun 2026

Iliana beltran luna

Wish there was a spa and it’s a little out dated but staff was great. And location is good across the street from airport.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Nancy

We love the Atrium part of the hotel and the fact that every room has a balcony. The pool area is beautiful and well maintained. The room was big and set up with a fridge and coffeemaker. We like the extra bench seating in the room.

Partner

8/10

Excellent

01 Jun 2026

Michael

A shuttle from the airport across the street would have been helpful. The taxi & Ubers were super angry to have to only drive across the street - but with luggage it was pretty sketchy crossing lanes of traffic.

Lounge was closed, no food service, no coffee bar or continental breakfast, water was a little hard to come by

Partner

10/10

Exceptional

31 May 2026

Shelby

friendly staff, clean room, overall nice stay.

Family

8/10

Excellent

31 May 2026

Gregory

We were there for just one day. We went next door to the Hilton for a reunion. The
Atrium was much nicer.

Partner

2/10

Poor

31 May 2026

Jennifer

Staff wasn't very knowledgeable. My room had no fridgerator or microwave. Pleasant atmosphere but the staff needs some training.
Never received a receipt for my stay. My questions were answered with, \" your guess is as good as mine\" Oh my! Not a good response.

Self

4/10

Poor

30 May 2026

Brian

Staff very attentive but hallway common areas appear like they haven’t been cleaned in months

Self

8/10

Excellent

30 May 2026

steve

Ok for travelers. Nothing special. Was clean, though

4/10

Poor

29 May 2026

Vivian

They took out the refrigerator, Tivi was so old, the walls are so thin...my next door neighbor are so loud. No one can sleep.

Friends_and_family Family

2/10

Poor

27 May 2026

Robin

Bed Bugs & No hospitality

8/10

Excellent

26 May 2026

steve

Convenient for business travelers.

Self

8/10

Excellent

26 May 2026

Philip

The pool and area around the pool was extra nice because it was good for the eye among other things but the bad part is you had to go to the Hilton next-door to eat

Self

4/10

Poor

26 May 2026

JORGE

Had a person walk into our room in the middle of the night, they had given him my room and working keys.

Family_with_children

6/10

Pleasant

25 May 2026

Billie

No shampoo or conditioner provided. I was kind of counting on that. Not enough towels. Not enough pillows. Pool area was nice but canopy’s were ripped and moldy. Getting to the 2nd floor was easy but then had to drag my bags down 5 stairs to my room. It was an okay place to crash for a night if you are looking for quick stay from the airport though.

Friends

4/10

Poor

25 May 2026

Sarah

Stayed in room 235 and didn’t realize until after check out that it wasn’t a rash I developed but was being bite by bed bugs. I have never experienced bed bugs in my life. I understand this can happened anywhere but be cautious booking here.

6/10

Pleasant

25 May 2026

Stephanie

The rooms are a tad outdated but it's worth staying for the location. They advertise having a restaurant but they don't.

Partner

2/10

Poor

23 May 2026

Zaira

The hotel it’s pretty old. The restroom doesn’t have the ventilator and smells humid. The front desk it’s pretty helpful and nice. The parking was expensive.

Family

10/10

Exceptional

23 May 2026

Barbara

Pool was closed.
When I asked for my coffee for my room, front desk thought there was only decaf coffee available, next morning I asked a different person & got regular coffee.

Self

6/10

Pleasant

22 May 2026

Brian

No shuttle or breakfast.

Partner

8/10

Excellent

20 May 2026

Khristine

Good enough for one night stay. Accessible to the airport. Not the cleanest, but tidy enough. Thank you.

Business

6/10

Pleasant

18 May 2026

Lorie Jean

The breakfast was insanely overpriced and under delivered. One staff member said it was because they were losing money and stopped serving good breakfast so we’re pulling back and this was what was left. There were no healthy options. It was burnt gator tots, scraps of scrambled eggs that nobody restocked for over an hour (despite being early), open containers of milk sitting in a bin of ice with no lids or coverings, and burnt bacon.
There is decent parking but they do t warn you until you get the email the day before that it’s an extra $28/day and half the lot is reserved for airline employees only.
There were so many frat parties that it was impossible to sleep. College kids running all over at all hours of the day and night screaming, yelling, and doing things in the hallways and public areas that should have been behind closed doors. The pool was inaccessible due to the raving drunk college kids.
They only do room service if you call ahead and schedule it. There is a tiny fridge in the room- TINY. However, there is one public microwave in the lobby, which can be a pain if your room in in the back of the property. This hotel has a large area and access is through exterior corridors and gates.
It could have been a nice facility, but it’s just hard to justify the cost when the amenities are spread out so far, the hidden costs are not even worth the surprise, and for what was paid, I just expected something better.

Self

10/10

Exceptional

18 May 2026

Maria

Rooms were clean, staff was super friendly

10/10

Exceptional

16 May 2026

Brandon

This is a great option if you want to be walking distance from John Wayne Airport. It’s only a 10 minute walk (if you don’t rely on your mapping app, which showed me a 30 minute route). It’s literally across the street from JWA. Not knowing this, I paid $25 for a cab to get to the hotel and it was less than a mile drive. On my way out, I walked. 10 minutes with a roller suitcase.

Self

6/10

Pleasant

14 May 2026

Dan

Parking was secure but the Ticket reader did not work I had to call the attendant to get out each time. Also, I was disappointed that the restaurant/bar has been closed for a long time, SAD it used to be a fun place! Pool area was and is still great!

Partner

8/10

Excellent

12 May 2026

Jaedalyn

Room was clean, ac was good.

10/10

Exceptional

10 May 2026

keith

Great location, helpful staff. My only complaint is paying for parking.

Self

10/10

Exceptional

09 May 2026

Juanita

Ac was loud !

Friends_and_family Family

6/10

Pleasant

08 May 2026

susan

No microwave very small fridge tv lacking nonplace to get food no hot tb and hard to find yourcway around hotel easy to gey lost

2/10

Poor

06 May 2026

Nerina

The entire property was run down, dingy, dirty & smelly. We asked for a shower cap and they didn’t have any. The shower curtain was ripped and moldy. The entire room was dirty and had absolutely nothing in the way of decor. It was bare bones, old, and dirty. The staff was dismissive and seemed like even though they cared, they couldn’t do anything because of poor management. I called the manager, but she never called back.

Partner

6/10

Pleasant

04 May 2026

Remant

Parking wa

10/10

Exceptional

04 May 2026

Jennifer

Parking was easy

8/10

Excellent

01 May 2026

Cheryl

Room was spacious. Bathroom was spacious. Pool area was nice. However, there was a lack of towels. Parking was easy to get to.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Angelina

The property was really clean. Unfortunately the restaurant looked closed in the morning a sign stated a reservation was needed which deterred me from going there. The overall stay was great.

Self

2/10

Poor

29 Apr 2026

Vickeisha

I was given dirty towels stained sheets. I also had to take my family across the street to use their pool. Because the website didn’t state that the pool was closed. And me and my family were given such a hard time to get in the pool across the street like they told us to do.

Family_with_children

6/10

Pleasant

28 Apr 2026

JACOB LEO

Parking was safe. I did not eat any meals at the hotel.

There was no one at the front desk either at my arrival or departure. A sign was in place on arrival stating that s/he would be back in 5 minutes but I waited longer than that. When she did appear she was short and relatively unfriendly. On my leaving there was neither staff nor sign, so I said \"Hello\" and, when there was no response, repeated that in a louder voice. I was told by that staff member, when she arrived, that she could see me (in a mirror or camera I would guess), and that I did't have to yell. I asked her how I was to tell that someone was in the back office, and why a sign was not present to that effect. She told me that I \"didn't have to yell,\" at which point I told her that if she had seen me on camera should have said so at a distance (office around the corner 10-12 feet) and it would have solved the issue.

Self