Cozy Inn

6/10

Pleasant

17 Jul 2026

susan

The toilet water kept on running off and on through the night forgot to tell the hotel that they needed to replace the barber that turns off the water so their water is gonna be very high, so someone should tell them to fix the floater in the toilet, meaning the water floater

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Danielle

Came from San Bernardino to beat the heat wave love the location not far from the beach, room super clean, friendly staff definitely will be re-booking again

Self

4/10

Poor

13 Jul 2026

Angela Marie

The location is very recommended just need some changes from the management.Hoping they will make a change in their rooms

Family_with_children

6/10

Pleasant

13 Jul 2026

Angela Marie

First of all still grateful that we had a room for cheaper price with working ac ,tv, and shower (hot and cold), blower, good bed and provided towels shampoo and soap . The location is very good lots of people will enjoy the place for sure just need a change and listen to your reviews. No problem for parking.
But we want to express our disappointment and concerns to the management
1. The carpet has dark stains (maybe need hire some professionals to shampoo it)
2. We saw 2 roaches in the ac vent and crawled in my husbands back while he sleeping in the bed .(i have proof of pictures and video)
3.The ac vent is dirty
4.Faucet is loose need to fix
5. One bulb is not functioning
6. The shower drainage is rusty
7. The swivel chair is broken
8.The cabinet has missing pieces
9. The microwave is dirty and the center piece is broken

Family_with_children

2/10

Poor

13 Jul 2026

Kate

Every time someone goes into a neighboring room it sounds like they are trying to get into your room. So if you have a neighbor that leaves every 10 minutes, like we did, then

2/10

Poor

11 Jul 2026

Luis

Bad experience at alll no recommendation

2/10

Poor

11 Jul 2026

Anabella

room smelled like smoke, cigarette burns in sheets, extremely dirty and grimey. half the lamps in the room didn’t work.

Friends_and_family Friends

8/10

Excellent

10 Jul 2026

Virginia

Cute little motel, plenty to do in the area. Beautiful community vibe.

Self

2/10

Poor

10 Jul 2026

Jolette

everything was broken, refund isn’t given back right wa

2/10

Poor

07 Jul 2026

Dan

Staff were super helpful but the room was dirty and had mold growing in the bathroom. you could tell the bed was pretty cheep and my partner has a bunch of red bites all over them. Still unsure if that was bed bugs or not. one positive is that the air conditioning worked great!

Partner

8/10

Excellent

07 Jul 2026

Luis

It was enough

Family_with_children

10/10

Exceptional

07 Jul 2026

Atena

10/10 friendly service

10/10

Exceptional

07 Jul 2026

WILLIAM

Clean rooms, good parking, friendly/helpful staff and air conditioning.

Self

6/10

Pleasant

06 Jul 2026

Robert

The staff was good and very friendly. There were some maintenance issues regarding the toilet (flapper kept coming off) and the exhaust fan (squeaked like a rabid monkey). The place was overall clean, but the pain was worn/damaged in places.

Partner

10/10

Exceptional

03 Jul 2026

Tonimarie

It was nice and cozy.

Partner

2/10

Poor

30 Jun 2026

Janine

Horrid. I didn’t expect luxury at this price, but I also didn’t expect obvious drug trafficking, intense chemical smells from the cleaners that they use, one room that smelled like cigarettes, or sticky carpets. We were shown three different rooms – they tried – but ultimately, we ended up not staying there even though our reservation had been prepaid through Expedia. I now have to deal with Expedia to try and get a refund and so far I’ve got nowhere. Can’t warn you enough – this place is in an unsafe area and I recommend paying a little more and staying somewhere else.

Family

2/10

Poor

30 Jun 2026

Janine

Horrid. I didn’t expect luxury for under $100 a night, but I also didn’t expect obvious drug trafficking, intense chemical smells from the cleaners that they use, one room that smelled like cigarettesor sticky carpets. We were shown three different rooms – they tried – but ultimately, we ended up not staying there even though our reservation had been prepaid through Expedia. I now have to deal with Expedia to try and get a refund and so far I’ve got nowhere. Can’t warn you enough – this place is in an unsafe area and I recommend paying a little more and staying somewhere else.

Family

8/10

Excellent

29 Jun 2026

John

My stay required a place to sleep 6-7 hours nightly. The room was clean, and the site manager was very helpful. My only comment about my stay was the bed was not firm; it was hard. Other than that, it was a good short-term stay!

4/10

Poor

28 Jun 2026

Thomas

Oversold and under delivered. This room was Edgy at best. Old carpeting, the bed was uncomfortable, the lighting was dull and dated. Disappointed in Expedia’s description of the property. This was $80 a night motel at best. Not $180 Disgusted 😠

Partner

10/10

Exceptional

19 Jun 2026

Crescencio

The manager was very helpful!!

Partner

6/10

Pleasant

19 Jun 2026

Keleigh

This was my second time staying here because my first was positive. It was also the last time. I was charged a late check-in fee, something I've never heard of and wasn't in the contract. The bed was like sleeping on the floor. The vent fan in the bathroom didn't work and the toilet ran. The TV had a connection notification that popped up every 15-20 seconds. Last, the shower pressure was like being sprayed with a pressure washer with no way to turn it down. It was a horribly painful shower. Never thought that would be something I ever said but here I am. Needless to say, I won't stay again.

Self

10/10

Exceptional

13 Jun 2026

COLLEEN

I enjoy staying there, plus it's only a mile to my doctor's office. Perfect location and close to Newport Beach. I do go to San Clemente and Dana Point before I head to Costa Mesa

Self

2/10

Poor

12 Jun 2026

Guillermo

What room was smelling bad the floor was carpet and it was wet the stuff not helpful at all the air conditioning was barley working there were roaches and there was a lot of trash in the closet

Family

10/10

Exceptional

10 Jun 2026

Miles

Liked

2/10

Poor

09 Jun 2026

Daniel

I don’t

8/10

Excellent

08 Jun 2026

Alvan Eric

This place was the cheapest option in the area, and you get what you pay for. Cons: room quality was substandard, with worn-out walls and decor and non-functioning outlets; shower water pressure was low. Pros: air conditioning worked superbly, beds were comfortable (if you like a firm mattress), room and hotel were quiet. Place worked OK for solo traveler last-minute crash pad needs.

Self

6/10

Pleasant

06 Jun 2026

Roy

Property is OK, While the Company is keeping the visual items clean you can see that they are defering spend at all costs. There wer 2 queen bads and one had small holes in sheets, The towels when held up to a light were see through in spots.
If this continues this property will decline. If management stops deferring maintenance and repairs with quick visual fixes this would be a great travel stop for families on budget.

4/10

Poor

06 Jun 2026

Roberto

This hotel is very old and in need of remodeling. The room smelled mold, furniture was worn. The walls are painted dark green. No clean towels or toilet paper for the entire week. I had booked four weeks but cancelled on the second night. Quickly refunded by Expedia.

Self

10/10

Exceptional

06 Jun 2026

steve

Nice and clean. Worth the price

Self

6/10

Pleasant

05 Jun 2026

Tina

Easy & quick checking in
The gentleman at the front desk (Kova?) was very helpful.

The room is spacious and clean

The microwave and little coffee maker were helpful.
We will return if we travel there again.

Family

2/10

Poor

03 Jun 2026

jaime

It smells strongly of cigarettes.

Family

8/10

Excellent

02 Jun 2026

MONICA

Just a heads up because it wasn’t shown at time of booking, I paid room online through Expedia, when I arrived & checked in, I was required to put an additional $50 for deposit. Which you won’t get back for 3-5 days. Other than that, it was nice stay.

Family_with_children

10/10

Exceptional

31 May 2026

Dorcas

Ooh… my stay on cozy was one of the best feeling. It’s cool and quiet especially to scholars who would like to concentrate on their studies. Rooms are super clean and presentable. I enjoyed my atay

Self

2/10

Poor

31 May 2026

Misaal

Fridge was not working. Sheets were not cotton. Feels like i am sleeping on a plastic bed sheet. Terrible experience. People were smoking cigarettes and vapes outside their rooms and parking area.

Self

2/10

Poor

30 May 2026

Elvin

The rooms smelled like urine, a homeless drug addict in the parking lot asked me if i wanted help unloading my trunk and the front desk person said \"he lives there everyday\" but just in his car. When I asked for another room that didn't smelled like heavy urine they gave me another room they called \"special good room\" and it also smelled of urine and had warn furniture. There were holes in the wall in the rooms walls that legitimately resembled glory holes. When I first walked in the front desk attendant made me wait while he prayed loudly in a different language for several minutes while he was on the phone with someone. I asked for a refund and they told me the manager would get back to me in two days, he never did. There were stains everywhere in the rooms and I didnt even put my luggage down because I feared bed bugs or getting a rash.

Partner

4/10

Poor

30 May 2026

Cheryl

Room looked nothing like the photos online. It smelled like weed, food still in frig and freezer, door was not working, no wash cloth, and no ice machine.

Self

4/10

Poor

29 May 2026

Michelle

There is a van with a flat tire stationed in the hotel parking. The first room had corn nuts on the counter. Office staff offers to change the room. The second room had stained /dirty towels.

Self

2/10

Poor

27 May 2026

Aide

they have roaches and very dirty

Partner

2/10

Poor

27 May 2026

Sin

Well… I laid down on my pillows and I could smell sweat in the pillows and if you moved the blankets they also smelled horrible unclean
The bedding did not look like the photos shown as advertised

Partner

2/10

Poor

27 May 2026

Jessica

This place is disgusting it was dirty as hell and housekeeping did not clean my room at all. They have you extra towels and toliet paper upon request but the overall stay was gross the bed is extremely uncomfortable to . I would not recommend for a long term stay or in general

Self

2/10

Poor

26 May 2026

Angelina

Malo muy feo lugar sucio avi cucarachas. olia muy feo no lo recomiendo para nada creo que solo se hospedan personas sin hogar. En las fotos que ponen en internet c mira muy bonito. por eso lo reserve pero que desepcion solo nos quedamos una noche y no nos renbolsaron la otra noche. Y segun yo le page protection a la reserva. Malo no vallan ahi porfavor!!!

Family_with_children

4/10

Poor

24 May 2026

Donetta

Staff was very good and friendly. Good for the money. Good location. Only thing not okay was loud people in the evening and at 5:00 am outside at the gas station next door. Office attendant apologized and said there is nothing they can do about it. If you are staying in the back of the motel, you would not hear it.

Partner

4/10

Poor

24 May 2026

Karen

La habitación tenía al olor, en el baño aún habían jabones anteriores, pelos en las toallas. Todo mal con este hotel

Partner

2/10

Poor

23 May 2026

Ashley

Cute on the outside & the guy at the front desk was nice enough, but our room was disgusting, especially the bathroom. Thankfully we had hard floors & not carpet. Most surfaces were very obviously not cleaned when they could’ve easily been wiped down. Also, the tv didn’t & the wifi barely did. It got very humid easily, but the temp control was fine. Relatively quiet for being close to the highway, except for some loud guests. Overall barely tolerable but I’m a recent college grad on a low budget so I guess I got what I paid for.

Partner

10/10

Exceptional

22 May 2026

David

room was clean, beds comfortable, bathroom good, air-con worked. easy-in/easy-out. nice staff.

Family_with_children

2/10

Poor

22 May 2026

michelle

Hi I appreciate the stay with you guys good price don’t mean to be rude or sound mean but the room had a couple of spiders and little bugs flying around and some plugs didn’t work

Partner

4/10

Poor

18 May 2026

Alicia

The run down rooms were nothing like the pictures. Building 1 was better than 2 which smelt of bleach. I was told those rooms were for prostitution and long term guest. A broken-down car with flat tires was in front of building 2. The type of rooms I requested were not available. Some of outlets didn't seem to work. Water pressure was good.

Friends_and_family Family

4/10

Poor

17 May 2026

Scott

Wifi didnt work in rear building .. akthough walk out 20 feet into parking lot would pick it up. Rooms pretty dingy. Good location, not far from many options for food. At 3 am some of the guests thought it important to listen to music from their car stereos..etc etc..

Self

2/10

Poor

16 May 2026

Oleksandr

Deposit was never returned. Honesty is a serious concern.
Arrived at the hotel at 11:00 PM — 7 hours after my official check-in time had already begun. There was absolutely no grounds for any additional charges. Nevertheless, the front desk staff attempted to charge me extra for an “early check-in,” even though my stay had long since started.
I had to spend considerable time explaining something that should have been obvious. The receptionist, visibly annoyed, called his manager — who then instructed him to collect a $50 deposit instead of resolving the matter properly.
I checked out at 7:30 AM, well before the 11:00 AM checkout time. I left the room in perfect condition: no smoking, no alcohol, everything clean and undisturbed. The deposit was never returned.
What stings most is not the $50 itself — it’s the deliberate attempt to mislead and take advantage of a tired guest who simply wanted to rest after a long journey.
Would not recommend.

Self

10/10

Exceptional

11 May 2026

Boris

inexpensive and convenient. Clean but kind of run down

8/10

Excellent

11 May 2026

Shivani

Ok

Self

2/10

Poor

10 May 2026

Aidan

BEDBUGS! BE WARNED!

Me and my wife stopped by since we had few options, and we woke up to multiple bites and visible bedbugs.

This was especially hard on my wife due to her poor upbringing and past trauma dealing with bedbugs. I literally called multiple times and talked with many of these people but they were blowing me off and some of them were mocking me, calling me a Newport Dirtbag and other nasty things.

Stay away.

Partner

4/10

Poor

08 May 2026

Jeffrey

Good price and you'll get what you pay for. Don't expect much, and you will be fine.

Partner

10/10

Exceptional

08 May 2026

Vito

Great.

Friends

10/10

Exceptional

06 May 2026

Mickey

Overall pretty clean, eventhough there was some sink in what appeared to be a closet that had a tuna can or something like that in it. I just threw it out because we needed a place to sleep. The heater did not work and my wife was chilly, so I just ran the hair dyer at her. No mention of any compensation of the heater not working so I just blew it off. The hotel felt safe.

Partner

8/10

Excellent

03 May 2026

nicholas

decent room, good location

10/10

Exceptional

27 Apr 2026

William

Yes

10/10

Exceptional

17 Apr 2026

Daniel

very close to the beach

Partner

10/10

Exceptional

09 Apr 2026

Yury

Clean room

4/10

Poor

07 Apr 2026

Joseph

Plastic mattress liner. Like sleeping on a sheet of plastic. The window blinds had holes in them

Self

2/10

Poor

07 Apr 2026

Victor

This is the worst hotel I have ever stayed in.

I travel for work and stay in different hotels every week, but this one had multiple serious issues:

1. I found hair in the bathroom, in the bathtub, on the sink, and on the floor.

2. There was mold around the bathroom sink.

3. Inside the closet, there were holes and missing drywall, exposing the wood behind it.

4.The TV signal kept cutting out; I had to call the front desk almost every day to get it fixed.

5. The carpet was dirty.

6.The tables and chairs were squeaky, unstable, and felt like they could fall apart.

7.The bed felt dirty, as if there were bugs or something similar.

8. There was a bad smell in the room.

I do not recommend this hotel at all.

Self

2/10

Poor

29 Mar 2026

marco a

Room was clean front desk staff 👎👎👎👎 Zero common Sense

Partner

2/10

Poor

29 Mar 2026

Anthony

No room service. The place was very poor. I wouldn't let my dog stay in the place that's how bad it was. Thank you. Anthony Lingard

Self

10/10

Exceptional

28 Mar 2026

Rick

Great parking and perfect part of town for walking and close to amenities

Partner

2/10

Poor

22 Mar 2026

Angel

1 star

2/10

Poor

09 Mar 2026

Kathya

Room was dirty. They reused the same sheets instead of replacing them. They had weird crumbs. Carpet was gross. Stuff didn’t work.

2/10

Poor

08 Mar 2026

Josh

Worst hotel I have ever stayed out. Old,
Outdated, room had mold in it.

8/10

Excellent

07 Mar 2026

Kameron

Quiet and clean

Self

2/10

Poor

06 Mar 2026

Shahani

I have flea bites all over my body. The receptionist is also rude. I want a refund for the flea bites.

2/10

Poor

06 Mar 2026

MOHAMMAD

The AC did not work. The room was very cold. The bath tap was running the whole night non-stop. I went to the front disk. The receptionist even did not open the door to talk to me. Horrible place with rude staff.

Self

8/10

Excellent

03 Mar 2026

Enrique

I enjoyed the stay. The parking situation was not stressful. There were plenty of parking spots. It was also a walkable location to restaurants. I will stay again.

10/10

Exceptional

22 Feb 2026

Khris

Great

2/10

Poor

21 Feb 2026

Sherry

I have already submitted my review. This is a horrible hotel. We paid for two nights and left after one. No coffee on room, crappy pillows, old ragged towels, faucet in bathroom was coming off the sink. When i asked for coffee they said they didnt have any and i could go next door to the gas station. When i asked gor two more pillows they said, you already have two.

Leisure Family

2/10

Poor

20 Feb 2026

jenny

Rooms were neglected and shower was badly in need of repair. The cops were called while we were there on the neighbors next door. And hotel guests were in and out and loud at all hours of the night.

Partner

2/10

Poor

13 Feb 2026

Nancy

I wasn’t able to check in because they only take physical credit/debit cards for deposit, I had called before booking to ask how much was deposit and if it had to be cash or card, I was told they deposit was $50 card or $100 cash, when I arrived I asked if I could use Apple Pay since I didn’t have my physical card with me due to have lost it, they said they only process physical cards , then I told him tjst then it would have to be the $100 cash, he said that they didn’t take cash deposits, I told him that I had called and ask about the deposits and he said that online reservations could t do cash deposits

Friends

2/10

Poor

10 Feb 2026

Judith

Filthy! Everything I’ve never stayed in such a dirty room. We left we were suppose to stay three nights.
Talked to the manager and he didn’t care. No tp, wash towels, water all over the floor it drained into a drain but got everywhere. No roller paper holders no door knob on the bathroom door. We checked out and lost two nights of payment. Horrible!!!!

Partner

10/10

Exceptional

28 Jan 2026

Braven

Awesome staff

8/10

Excellent

26 Jan 2026

Richard

Clean room and courteous staff

2/10

Poor

23 Jan 2026

Brian

Smell

8/10

Excellent

23 Jan 2026

Richard

Clean and staff were great

10/10

Exceptional

17 Jan 2026

Carlos

Friendly staff

Business_and_leisure Self

4/10

Poor

16 Jan 2026

Zbigniew

Very bad room.

Leisure Self

6/10

Pleasant

12 Jan 2026

Daisy

You essentially get what you paid for. We've stayed at a couple of places and this one wasn't the worst nor was it the best. It is pretty cozy i will say that and curtains blocked the sun out completely so if you need some peace and quiet this is the place! In the beginning we were greeted with some underwear left behind on a lamp so not a good first impression but besides that everything else was good. Staff was absolutely nice and theymade the stay worth it.

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2026

christine

Clean, safe, good amenities, helpful front desk.

Leisure Self

2/10

Poor

05 Jan 2026

Madid

There was significant damage in both rooms I stayed in. Rather than properly repairing or replacing damaged items, the hotel appeared to rely on temporary, makeshift fixes that does not address the underlying issues. Additionally, I was charged for extending my stay, even though the charge was made directly by the hotel—not by the third-party booking platform. When I questioned this charge, I was instructed to contact the third party, despite the hotel being the entity that charged my card. I also spoke with an individual who identified himself as the owner or manager but declined to provide his name. Communication during this interaction was unclear and unhelpful. I reviewed the policies on both Hotels.com and the Cozy Inn website thoroughly, and nowhere does it state that I would be charged for extending a stay into an additional paid night. The only policy mentioned is a late check-out fee, which is not applicable in this situation. When I requested written documentation of the policy justifying this charge, I was instead provided with a receipt reflecting the charge itself, which does not constitute a policy explanation. Charging an additional fee simply because a guest extends their stay—without checking out and returning—defeats the purpose of offering extended stays. I felt like I was being scammed. I have stayed in many hotels while traveling, and this was by far the worst experience I have had. The owner (this is a family-owned property) was very rude.

Self

2/10

Poor

03 Jan 2026

alejandro

So disgusting! Mold in the corner of the room of the ceiling with spores showing. The fridge was gross with old food, shelves missing and broken. The bathroom was missing the door handle. The room didn’t have a smoke detector. The worst part was the homeless dude trying to open the door In the night.

Business Family

10/10

Exceptional

01 Jan 2026

miguel

Comfortable and quiet.

Business_and_leisure Self

10/10

Exceptional

30 Dec 2025

Em

Great service. Very quiet and clean

10/10

Exceptional

26 Dec 2025

William

Nice rooms, parking good, costa mesa, newport beach great area

Self

4/10

Poor

21 Dec 2025

Francisco

The TV never worked. When you would plug anything into the outlet. It wouldn’t stay in its place and it was so lose that it almost fell out. It was 20% in and 80% out. So, there was no TV connection. Also, the bathroom door wouldn’t even lock and it would swing open. We used the trash can as a door stopper. Uncomfortable stay.

Partner

4/10

Poor

05 Dec 2025

Robert

The room had a horrible smell. It was hard to describe and didn't smell like cigarettes. It was so bad, though, that we decided to leave and didn't stay the night.

2/10

Poor

05 Dec 2025

Christine

No wash clothes not enough towels front desk Guy tried flirting with me while my man was walking up
I haven't received my $50.00 hold money back yet for checking in early..

Leisure Partner

4/10

Poor

25 Nov 2025

Jayson

These guys took a $50 deposit, and said 5 to 10days to refund. While I was in my bank account I watched them put it into my account then immediately took it back out and I haven’t seen it yet. They s

Partner

2/10

Poor

24 Nov 2025

Janet

Anything but Cozy. Room needs some major revamp and TLC. Area did not feel safe for a single woman. I could barely stay the night, let alone 3 nights. I left early. You get what you pay for.

Business

10/10

Exceptional

15 Nov 2025

Shayden

Amazing location! I love the neighborhood surrounding, beautiful strolls and views for your drive or walk in the morning. No free breakfast like your Holiday Inn or Marriot stays but overall I loved the stay and what it did have to offer. The location was a huge bonus/pleasure I was so pleased with the activities available all within a 15 minute drive. 15 minute walk to an iconic Dive Bar, the Goat 🐐 Hill Tavern. I highly recommend this place! They do cocktails for $4! A nice upscale dive bar. Offering pool tables and air hockey. 🏒 we had a blast! 💥 and no worries about DUI! It was right next to bed. We walked the streets of California and felt like bees gees. Or as I must mention the Beatles.

10 minute drive to the most beautiful beach, 🏝️ nothing like the Florida beach and California beaches, the best of both worlds! 🌎

15 minutes from Bay Island 🏝️ Fun Zone!

And not to far of a drive from the Famous Balboa Island, 🏝️ knows for the iconic ferry. ⛴️ and I didn’t get the opportunity but I highly recommend taking a visit to Santa Catalina Island 🏝️

Business Partner

10/10

Exceptional

03 Nov 2025

Payne

Fine

Self

6/10

Pleasant

02 Nov 2025

Adrianne

You couldn't swim in the pool cuz it was dirty and locked up. The first room that they put me in stunk really bad I think because there was a dog living next door. Plus the stains on the floor and the top cover of the bed. The second room that they put me in was a whole lot nicer just the TV didn't work in the remote.

Friends_and_family Friends

2/10

Poor

01 Nov 2025

Robert

Mediocre as always. But it’s cheap and close to everything I need. Maybe there’s tweakers upstairs or next door maybe there’s not. You never know till you’re woken up at 3am.

Leisure Self

10/10

Exceptional

31 Oct 2025

Jose

Yes

Leisure Family_with_children

2/10

Poor

27 Oct 2025

Robin

Doorknob to bathroom was missing, one of us got locked in due to no doorknob, a significant safety hazard. . ‘Manager’ told me 2 times it would fixed, then told me because it was a weekend maintenance wasn’t available to do any repairs (?). Bathroom sink fixture was not attached/sealed to counter, another significant safety concern. Patched hole in the wall was not finished, and rust in the shower. Also found baby bottle with spoiled milk/liquid and 3 other pieces of garbage just a little under the bed (I hit the stuff with my foot when making the bed). This was a complete disaster if a 3 night stay. Also, I checked out a week ago and they still haven’t reversed the deposit that was held on my credit card. I will be filing a complaint through Expedia and the hotel requesting a full reimbursement for the 3 night stay; it was a horrible experience.