Name: Hyatt Regency Newport Beach
Address: 1107 Jamboree Rd, Newport Beach, 92660, US

10/10

Exceptional

29 Jul 2026

Gayle

Very nice property. Well maintained. staff are very friendly and helpful. I noticed how positive and happy the staff was. We had a room with a balcony that overlooked the fountain, very relaxing. We spent one day out by the pool which was very clean. We had a very pleasant stay.

10/10

Exceptional

28 Jul 2026

Michael

Always first class.

Courteous staff,

6/10

Pleasant

24 Jul 2026

Waleed

We have been going to this property many times before but this time it was not as good as before . The property felt old or beaten up. The rooms need to be renovated when you compare it to other properties. Rooms don’t have showers and still use bath tubs . The buffet or breakfast is expensive, not that great and they do not have a lot of varieties. I forgot to mention that the room rates were expensive too. However, their staff are excellent, very helpful and accommodating .

4/10

Poor

22 Jul 2026

Steven

This property is very outdated and the rooms are awful. It is not much better than a Red Roof Inn. Carpeting is old, outdated, dirty. Hallways look like a very low budget hotel and the rooms are not just outdated but very poorly maintained. Our room smelled like urine, and was filthy. There is no way this property should charge over $300 a night.

8/10

Excellent

22 Jul 2026

kataneh

The hotel is but outdated and room smelled a bit but otherwise was nice. Helpful staff and good location

Friends

6/10

Pleasant

20 Jul 2026

Jesus

Property looks nice, small glitches like no batteries in remote, phone not working and lights going out for a few minutes at night, made it a bit unpleasant.

Partner

6/10

Pleasant

12 Jul 2026

Jeffrey

Our reservation was for three rooms for two nights. It was disappointing that our three rooms were spread throughout the hotel (there did not seem to be a place to request rooms near each other when making the reservation). But the staff was friendly and helpful. There was a bit of a mixup with rooms when checking in but with some effort we got that all worked out. One room had some plumbing issues with the tub/ shower. With some pressure, the hotel did provide an alternative room.
It was a very busy weekend- appeared to have several groups, possible weddings so staff was doing their best!
The hotel is showing age- time to replace some furniture.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Ashlea

Friendly staff and great coffee bar and gym

Family

10/10

Exceptional

12 Jul 2026

Kaisia

Balcony view was beautiful. Quiet scenery/ spot.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jacqueline

The amenities were fantastic and the staff were accommodating. The DJ at the pool was fun and made the experience excellent. Ashley Cruz at guest services was amazing and made the stay fabulous. I would recommend staying at this location not only for the above mentioned but for ADA accommodations and the location across the street from Newport Bay!

Family_with_children

10/10

Exceptional

06 Jul 2026

Thomas

Great location!

10/10

Exceptional

29 Jun 2026

John

Great hotel

Family_with_children

10/10

Exceptional

26 Jun 2026

Joel

Location, location location. That’s so great about this hotel. It’s a bit long in the tooth in terms of decor, and they charge a lot for parking but overall it’s a good place to stay.

Partner

8/10

Excellent

26 Jun 2026

RICHARD

The ground are very nice. The staff is very nice too. There are building that look old on the outside which is my only detractor. The interior was very nice though. Poolside food and service was very good

Partner

6/10

Pleasant

25 Jun 2026

Christina

We stayed here for a Father's Day getaway and a jazz concert. The grounds and amenities were amazing. The room was good but considering the fee for the room and this hotel listed as 4 star, we were disappointed with what appeared to be some slightly molding caulking around the bath tub.
We had dinner reservations at Shor Restaurant before attending the concert. This was a bad experience. It was a long wait just to get any acknowledgement. My husband had to flag down a gentleman to ask for water & notify him that we hadn't been attended to. Within a few minutes a floor manager came to hear our complaint, take our drink order & mentioned that \"everyone else\" were also attending the concert and waiting on their order, that the kitchen staff was behind\" just the kind of comment that made us feel that it didn't really matter. This experience didn't match up with reviews that I had read about.

Partner

10/10

Exceptional

24 Jun 2026

Krystal

This is a great place to bring kids and enjoy several different pools as well as enjoy some morning coffee at their bar. I personally was not a fan of their restaurant, but I'm sure lots of people do enjoy it. The staff truly was hit or miss as far as friendliness which was different from my first experience (and why I returned the second time). Overall, everything was fine and I would definitely return!

Family_with_children

10/10

Exceptional

23 Jun 2026

Pegine

Beautiful place. Family friendly, pretty lush has everything on the property. Very close to the beach.

Friends

10/10

Exceptional

21 Jun 2026

Joelene

The rooms was clean, the staff was helpful and friendly. It is near by restaurants, and things to do.

8/10

Excellent

20 Jun 2026

isidro

Pool side needs better food and beverage service and cleaning services around the hot tub.

Family_with_children

6/10

Pleasant

19 Jun 2026

Marlene

The staff were accommodating and helpful during my stay. My room had some minor issues. The light above the shower needed to be replaced. I had to air out the room by opening the sliders. I believe the odor was from whatever product was used on the carpet. Had a great sandwich in the bar area for lunch. Our server was very attentive and friendly.

Partner

6/10

Pleasant

19 Jun 2026

Marianne Arotzarena

Great location near restaurants and a nice mall.

The property looks like a country club from the outside, with a spacious lobby and a bar/coffee bar.

The staff was friendly when we arrived early. They took our name and said they'd alert us when the room was ready.

After lunch, our room still wasn't ready at 3:40. The staff wasn't sure when it would be, so we left again. Ten minutes later, we got a text that our room was ready. It would have been easier to ask us to wait in the lobby for 10-20 minutes, but they made it seem it would be a while longer. The process was confusing.

The outside is impressive, but the rooms are outdated and small. Our A/C leaked, causing a puddle. Staff responded quickly—an engineer fixed it, and we were offered a new room.

Overall, it's an OK hotel. I expected more given how beautiful the property is, but the staff was nice.

The location is great, but we’d choose another hotel next time.

Family

10/10

Exceptional

18 Jun 2026

Rebecca

Front desk had friendly & courteous staff, with a Can Do attitude.

Self

8/10

Excellent

17 Jun 2026

Angela

Great hotel, staff, great location and pool.

But awful ADA accomodations. Do not pick if you are handicap. My mom had a rough time there.

10/10

Exceptional

15 Jun 2026

Alma

Nice, clean hotel, family relaxing time.

Family

6/10

Pleasant

13 Jun 2026

Marybeth

Bathroom toiletries could be upgraded. I was told I was getting better room but it was on the ground floor with glass sliders were everyone walked by...absolutely zero privacy, and the cleaning people parked their carts directly outside my room. The food at the coffee bar was inconsistent, the bakery was stale and the croissants were hard and very bready. However, the breakfast burritos were great! Front desk people were excellent, people at the coffee bar were not helpful, they never looked at you when ordering and appeared very rushed. Room was not vacuumed well. Beds were very very comfortable.

Self

6/10

Pleasant

12 Jun 2026

Bobbie

My room was way in back in the Lido area. They gave me a handicap room and I’m not handicap. The room is fine. Lots of space but the bed needs to be replaced the mattress sags and I have a backache.

Partner

8/10

Excellent

12 Jun 2026

scott

Room was clean and place was nice. Would stay again

Partner

10/10

Exceptional

10 Jun 2026

Osha

The staff were so helpful and accommodating. We had an issue with our room and they went above and beyond to make things right and took great care of us. We love staying there as there are so many things for kids and adults to experience and enjoy at the resort.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Chelsea

We reserved a king size bed for our anniversary and ended up in a room with 2 full size beds.

Partner

10/10

Exceptional

06 Jun 2026

Joseph

Very peaceful and quiet. Definitely would stay here again.

Partner

8/10

Excellent

05 Jun 2026

Haley

I was disappointed with my stay at Hyatt Regency Newport Beach. The property feels very outdated and did not meet the standards I expect from a Hyatt Regency. The rooms and common areas showed significant wear and lacked the modern, upscale atmosphere advertised in the photos.

The amenities felt inexpensive and below what I would consider appropriate for a hotel in this price range. The toiletries appeared low quality, and overall the experience felt more budget-oriented than luxury. Several aspects of the room gave the impression that corners were being cut rather than providing a premium guest experience.

For the rates charged, I expected cleaner, more updated accommodations and better attention to detail. The hotel has potential due to its location, but the property itself needs renovation and investment to justify its pricing and brand reputation.

Unfortunately, I would not choose to stay here again unless significant updates are made to the rooms, amenities, and overall guest experience.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

scott

exclusive but close to newport

Family_with_children

4/10

Poor

03 Jun 2026

Jason

I’ve stayed here before and I was looking forward to coming back with my family. They have bikes you can check out to take to the beach but unfortunately they were poorly maintained. Also, our AC unit wasn’t working in our room. When maintenance showed up it was after midnight. They couldn’t fix the problem so we were told to switch our rooms in the middle of the night and leave our stuff. The next day we had plans to go to the beach and as we were leaving, with no warning, they made us move all of our stuff to the room we slept in. I assume they couldn’t fix the AC unit. There was zero apology from the front desk. We were offered a free breakfast, but never received it.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Joseph

Great location and amenities. Nice hotel staff. The property is old and could use some major refreshes. We stayed by the waterslide pool.

Family_with_children

4/10

Poor

02 Jun 2026

Mishaal

Ambiguous charging - charged resort fees upon checkout that I want aware of..

Partner

6/10

Pleasant

26 May 2026

Christopher

The check in time is at 4 which is too late...called in to try to get an earlier check in...even an hour and the guy said \"There are several people waiting in the lobby, you can come in and sit and wait\". I told this to the checkin person when we did check in and he comped out self parking...which is $40 per day...and they have a LOT of parking....they have it gated off so you HAVE to pay. The grounds looked nice but stunk like barf/baby crap as they'd just put in new mulch....really you used mulch that stinks that bad at a hotel resort? One of the maintenance guys said that was what the smell was from. The room was clean and the bed was comfortable...they have louvered bathroom doors so if you're loud on the john, everyone will hear....there is no separate toilet door so not a good date spot unless you're into that. It's also right by an outdoor concert venue so if you want any rest before that shuts down you'd better be able to sleep with a lot of noise.

Partner

6/10

Pleasant

25 May 2026

kristina

Patio room was more expensive but stuck in a back alley corner that looked old and run down. No view at all from patio, which is fine, but don’t charge more. Room smelled like bug spray or some kind of pesticide. We had to spray with room spray constantly. Area all around pool just walking near it smelled like vomit. Weird and very unappealing. Overall, the rooms were underwhelming for the price. Lobby and bar area was really nice.

Family_with_children

2/10

Poor

24 May 2026

Amgad

Terrible check in experience, I arrived almost two hours after check in time (4pm) and the room was available. I was told the room was given to someone else and I may not get the the room type I reserved. I was also told the resort was sold out but when I spoke to the manager, he said that wasn’t true. The room was not what I expected, it was supposed to sleep 3 but it only accommodated two people, the room smelled and was not very clean.

Pet

10/10

Exceptional

24 May 2026

Paul

Very clean, great amenities, helpful staff and really nice rooms

Family

6/10

Pleasant

24 May 2026

Jeana

The room is one of many that surround the large pool and hot tub area. Music starts playing in the pool area around 9am and gets progressively louder throughout the day and into evening.
Carpeting is worn out and shredded. Lighting is inadequate throughout but especially lacking in the bathroom and Shower. I never saw staff; no room service during my 2-night stay.
Bedding is something you expect in a mid-range motel.

Self

10/10

Exceptional

21 May 2026

Yekaterina

M

10/10

Exceptional

18 May 2026

Yvette

Hyatt Newport is a nice quiet place to stay in OC. Lots of activities on the property. We like staying there. Our room had a couple of things that needed attention but not a big deal we let them know at checkout. Will be back.

Partner

4/10

Poor

18 May 2026

Dorothy

This hotel needs a complete overhaul. The room furniture is old & banged up. Popcorn ceiling. Noisy room from stomping feet above to noise from adjacent rooms. The grounds are expansive & gorgeous. The hotel good location for getting around Newport Beach.

10/10

Exceptional

15 May 2026

Lesley

Great location , friendly staff, nice beds and pillows

Business

4/10

Poor

14 May 2026

ROBERT

For the price the hotel is very outdated.

10/10

Exceptional

10 May 2026

Cristal

Loved this place. 10/10 recommend. Zero complaints

Partner

10/10

Exceptional

10 May 2026

Patrick

this place is great!

Self

10/10

Exceptional

06 May 2026

Natalie

Clean room, nice amenities, good location

Partner

10/10

Exceptional

05 May 2026

Hyun Ah

Everything Good!
It was comfortable

Friends_and_family Family

10/10

Exceptional

01 May 2026

Karen

Front desk staff was wonderful

10/10

Exceptional

01 May 2026

Jane

The hotel was immaculate, the gardens were well-kept we didn't want to leave! Very nice hotel to stay and we would love to visit again.

Partner

10/10

Exceptional

30 Apr 2026

Gracie

Great place

Partner

10/10

Exceptional

28 Apr 2026

Elisabeth

The property was very clean and well maintained except for the patio chairs on our balcony. The woven plastic was broken at the edge of both seats where the back of your knees would be when sitting. The raw ends of plastic would snag slacks or scratch skin when sitting. The chairs need to be repaired.
Everything else was wonderful and we would stay there again!

Family

10/10

Exceptional

25 Apr 2026

Brielle

Great stay! Staff was very kind and accommodating. Really enjoyed the amenities, to include the pool and gym.

Self

8/10

Excellent

24 Apr 2026

Naveed

The place is very dated. Not as new/nice in pictures

Self

8/10

Excellent

22 Apr 2026

mohammad

Staff were helpful.

Partner

10/10

Exceptional

19 Apr 2026

lesa

Our go to place to stay about every 6 weeks when we go to Newport Beach to see our grandchildren.
Always consistently a great place to stay. Kids love the pool s as rea!!!!

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Jericho

The manager Paul Deutche was top shelf. Really took time and care for anything needed. Jenna was a fantastic waitress. The Valet were so helpful. I’m sorry I can’t recall properly, Jake? , helped me with the Tesla we rented ( first time electric). Ac wedding was going on, conferences being attended, and my wife and I were treated as important as anything else going on that day. Can’t wait to return and have a shot of great Bourbon again! Did I mention they carry premium Bourbon?!

Partner

10/10

Exceptional

18 Apr 2026

Marianne

Lots of resort activities included with resort fee- golf, pickle ball, bikes, volleyball, beach rentals.

10/10

Exceptional

13 Apr 2026

Vratislav

Great service and overall really nice place to stay and have a good time .

Partner

10/10

Exceptional

13 Apr 2026

Derek

We really enjoyed our stay here, the property was amazing and Beverly kindly upgraded us to a room that was a bit quieter. It was a much needed time of rest and relaxation. Would highly recommend.

Family

10/10

Exceptional

09 Apr 2026

Michael

Excellent stay and staff was great!

Partner

6/10

Pleasant

05 Apr 2026

Shireen

Place was ok. The plumbing in the shower and bathroom sink in our room had issues. The water would it go down. The shower filled up so quickly, I was standing in a “bath” of water and after it took forever for the water to go down.
Also, there was no extra blanket in the room, we had to ask for a blanket.

Partner

2/10

Poor

03 Apr 2026

Annelle

We originally got a room with a bay view but did not have a bay view at all. We had a view of the ceiling with dirty, still water. We called the front desk to ask if any other rooms were available. We ended up paying more for a room in another building. We had to move all our items over ourselves.

Partner

6/10

Pleasant

03 Apr 2026

ANKUR

A/C did not work and technician did not show up after calling twice. Had to leave the room at 10:00 pm in the middle of the night because it got hot and suffocating. Front desk provided a different room with functional A/C but only upon my insistence. Not the experience I would have expected at a Hyatt property.

Family

10/10

Exceptional

01 Apr 2026

Linda

Really good hotel

10/10

Exceptional

30 Mar 2026

Mike

Bar was great

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Victoria

Everything was great ! Only thing that was a little off was the AC in the room wouldn’t click on.

Partner

4/10

Poor

27 Mar 2026

Kirsten

Bed frame was broken causing the mattress to dip in the middle causing 2 sleepless nights. The shower and bathtub switch only half worked and the toilette seat was not seated tightly and slid back and forth.
The grounds and the pool were very nice

Family

6/10

Pleasant

26 Mar 2026

Olivia

My room was poorly cleaned, the lamp and the phone did t work and it smelled like urine. So foul.

Self

10/10

Exceptional

24 Mar 2026

Jessica

We had such a wonderful stay! Every staff member was incredibly kind and welcoming, and traveling with a little one felt easy and enjoyable thanks to their thoughtful service. From the front desk to the restaurant team, everything about our experience was exceptional. We’ll definitely be back!

10/10

Exceptional

24 Mar 2026

Jackson

Great location, great breakfast

10/10

Exceptional

23 Mar 2026

Robyn

Nice clean room. Beds are double which is a little small for 2 people in a bed, but I'm sure it said it in the description and I just missed it. There were a lot of amenities offered that we didn't take advantage of but we'll be back for longer next time.

10/10

Exceptional

22 Mar 2026

Barbara

We were there for a concert and impressed with how well it is maintained.

8/10

Excellent

22 Mar 2026

Christopher

Everything was great, but the shower was not clean. I had to lay a towel down to allow my kids to stand in it. Everything else was good.

Friends_and_family Family

2/10

Poor

19 Mar 2026

Mandi

The floor by my bed was soaked so I wet my feet for the first few nights that I stayed there getting out of bed, furniture in my room was broken, the toilet looked like it was wiped with toilet paper cause there was BITS of toilet paper stuck to the toilet seat & I asked for shampoo conditioner and body wash and Lotion only for them to bring me USED REFILLED shower supplies that were clearly open and used. The lotion was new but at that point I’m like this is disgusting and disrespectful. I’m disappointed cause I really love using the Hyatt in Pasadena California so I expected better at this location. Another guest I booked at this location also had a similar experience. This is not the experience I expected at all.

Partner

10/10

Exceptional

18 Mar 2026

John

Ms Cruz at front desk, just awesome! Very out of the way to accommodate.

Self

4/10

Poor

16 Mar 2026

Gayatri

The good reviews have me mystified! The room was one of the most uncomfortable I’ve ever stayed in. The property is incredibly dated and in desperate need of refurbishment.
The bathroom layout is plain dumb. Nowhere to hang towels. , let alone swimsuits. There is no place to hang a hand towel so it’s damp all the time. We were next to the swimming pool but couldn’t dry our wet swimsuits.
The front desk staff were apathetic at best. No offer to help with bags and no elevators for bags.
Not sure what the $40 per day resort fee paid for besides towels but seemed a bit excessive for just towels.
Awful experience and we couldn’t wait to leave.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Cindy

Juan M serving breakfast was wonderful, attentive his dining room staff serving breakfast all 5 days was excellent! Thank you for the great mornings to start a day. Tom from Arizona

Partner

10/10

Exceptional

10 Mar 2026

Jen

Super friendly staff. Excellent service.

Self

10/10

Exceptional

09 Mar 2026

Jasmin

This property is gorgeous and has a serene vibe. It literally felt like I was on a tropical getaway, and it was only an hour away from home. I am definitely coming back!

Friends

8/10

Excellent

09 Mar 2026

Kimberly

pool areas were a little dated and some of the cushions were very dirty had to put towels down to sit on them,

10/10

Exceptional

09 Mar 2026

Suzanne

Access to movies should be simpler on the TV system.
Otherwise, great!

8/10

Excellent

08 Mar 2026

Stephen

Nice place to stay in Newport Beach

2/10

Poor

04 Mar 2026

Gregory

Power went out we booked the room for our date night and power went out had to leave because of no AC no power at all ask the hotel manager she insured that she would refund for the room, but we never got it refunded bad experience overall

Partner

2/10

Poor

03 Mar 2026

Taylor

The hotel is old and the rooms are old. Get a pool view room ! Or u look at the side of a building.

6/10

Pleasant

27 Feb 2026

Jonna

Room was at the end with open halls next to stairwell. Female traveling alone did not feel safe. Then a male staff opened my door with his card while I was in there. Not safe at all. The price of these rooms did not reflect. Check in staff was lack luster. Location was good.

Self

8/10

Excellent

23 Feb 2026

Wendy

I gave a \" Good \" rating simply because the room is clean and staffs are friendly. However, the facility is old, the air conditioning / heating unit is quite noisy.

10/10

Exceptional

22 Feb 2026

Julianne

Clean room, food, lication

Self

10/10

Exceptional

21 Feb 2026

Guy

Staf are excellent, restaurant staff great! Thank you. Guy A. Reynolds CEO RDZ Inc.

Partner

10/10

Exceptional

21 Feb 2026

Lisa

Great stay!

6/10

Pleasant

17 Feb 2026

Thomas

wanted to charge $10 a day for microwave which Expedia did not advertise said it was included. also $40 a day for resort fee when they advertised $25

8/10

Excellent

16 Feb 2026

charles

AC didn’t work properly

4/10

Poor

13 Feb 2026

Christina

Although the staff was great the hotel is very dated. The rooms are old and musty and the bathrooms are very bare. There is not much closet space. Very disappointing

Business

10/10

Exceptional

10 Feb 2026

Tim

Clean pool

10/10

Exceptional

09 Feb 2026

MICAH

We always love our stay there , all Staff is always EXCEPTIONAL. Customer Service was and is always so professional. Would rate 10/10 and definitely recommend

Leisure Partner

10/10

Exceptional

08 Feb 2026

Scott

Love the resort layout. Room was clean and well laid out. Staff were very friendly. My third stay at this resort and it's always good.

Business Self

4/10

Poor

06 Feb 2026

Megan

I stayed in the Lido building and the rooms were extremely dated and the beds were very uncomfortable. I have never complained about a hotel bed before but this was tough. There are also 0 blankets in the room. The bed is made with a bedsheet and then some fake top cover that offers nothing.. There were also two hairs in my shower upon arrival that obviously weren’t mine and very obvious to see. The self parking lot is inconvenient and will take 5-8 minutes to walk every time you want to get your car (unless you ask them to pick you up). The rooms were also very stuffy and just felt like the air had not been circulated ever. Will not return.

Business

8/10

Excellent

05 Feb 2026

Deborah

Staff was helpful. Room was clean.

Partner

6/10

Pleasant

03 Feb 2026

Michael

Staff was fine. Room, and hotel in general, were a bit dated and could use a refresh.