Name: Extended Stay America - Orange County - Irvine Spe
Address: 30 Technology Dr, Irvine, 92618, US

2/10

Poor

24 Jul 2026

Raul

My stay at this hotel was extremely disappointing from beginning to end. The customer service was poor and the checkin process took far longer than it should have. The staff did not seem organized or concerned about the inconvenience. The hotel itself was old outdated and not well maintained. The room and common areas felt dirty making it difficult to feel comfortable during my stay On top of that, the noise level throughout the night was unbearable. There was constant noise from both inside and outside the hotel, making it nearly impossible to get any sleep. Overall this was one of the most uncomfortable hotel experiences I’ve had, and I would not recommend staying here unless significant improvements are made to the cleanliness, customer service and overall guest experience.

I want my money back

4/10

Poor

23 Jul 2026

Jamarl

The manager had a attitude the whole time. It took 30 minutes to check in.

4/10

Poor

22 Jul 2026

Sungho

Water leaks from air conditioner, Had problem with WiFi connetion. Hard to close shower.

6/10

Pleasant

21 Jul 2026

Ingrid

Overall cute hotel since mostly just out and just got there to sleep. Checking in was a little pain in the butt, took almost 2 hours after check in time to get into the room. STAFF was clearly OVER the line of people waiting to check in. They were still trying to be nice. The room cute, carpet could use a bit deep cleaned so keep shoes on, bath towels could be a little cleaner, “breakfast included” should be “plastic pack/store bought muffins and packed hot chocolate” which is fine but we were ready for “breakfast included” to be basics like eggs, waffles, sausage links, etc. over all 3.5 still cute :))

Partner

2/10

Poor

20 Jul 2026

Carla

The rooms are in serious need of an upgrade. The cleanliness of the room can improve as well. The room had an unpleasant smell.

Partner

6/10

Pleasant

20 Jul 2026

James

The property is looks OK on the exterior and was fairly quiet. The room i stayed in was quite worn out. the mattress was horrible and had no cushioning, It looke dlik eit had not been updated in decades....

Self

2/10

Poor

20 Jul 2026

VICKY

not recommended for everyone to live here.has bad

4/10

Poor

19 Jul 2026

Blanca

The rooms were old and not well maintained and expensive

Family_with_children

2/10

Poor

19 Jul 2026

eric

I was extremely disappointed with my stay. The room was advertised as non-smoking, yet it smelled heavily of cigarette smoke when I arrived. I had to air out the room before I could even consider staying in it.

The cleanliness was unacceptable. The beds, including the pillowcases, appeared dirty, the bathroom sink would not drain properly, and the floors looked as though they hadn’t been mopped in weeks.

To make matters worse, I respectfully requested a refund from the manager due to these issues. She refused to speak with me or address my concerns, which I found highly unprofessional and disrespectful. Based on the way I was treated, I was left feeling that I may have been treated differently because of my race, and that experience made the situation even more upsetting.

Overall, this was one of the worst customer service experiences I’ve had. I cannot recommend staying here until these issues with cleanliness, maintenance, and customer service are addressed.

Business

2/10

Poor

18 Jul 2026

Elnur

Bad room. No clean room!

Family

2/10

Poor

12 Jul 2026

Brennan

DO NOT STAY HERE!!!

Upon arrival others were complaining of unclean rooms and soiled towels.

After entering the room I noticed blood on a pillowcase. I pulled back the sheets and found more blood/fluids, hair, dirt, and fingernail clippings. The fridge was leaking on the floor and there was black mold in the tub. I went to the front desk and told them I want a refund and they told me to call Expedia. Expedia asked us to stay in the room for 30 minutes so that we could do a walk through with the staff to approve our refund. After 30 minutes I went down and one of the gentleman from the front desk was surprised to see me and tried to avoid me. My husband said the other staff had also come up to see if we had left yet instead of helping us. As we were leaving I noticed the security latch metal wash cracked. So cheap metal on their safety latch and someone had obviously broken in before and they didn't replace it.

Definitely not a safe or clean place to stay!! Still waiting to see if they \"approve\" the refund for the room as it was non refundable. If they do not approve I will be talking to a manager at Expedia to show them the videos and pictures I took.

SO GROSS

Family_with_children

2/10

Poor

12 Jul 2026

Adrienne

Most disgusting place I’ve ever stayed

Family_with_children

2/10

Poor

07 Jul 2026

Kirk

Called to inform we would be arriving late… around 12am. The desk clerk was short and annoyed by the call. We were warned not arrive after 1am because the room would be cancelled. After arrival, the first room that was assigned to us was completely demolished. We did not enter because we saw through the window that all cabinets were pulled off the walls and laying on the unmade beds. The second room was habitable. The second room was missing cups for water, remote for the TV, cookware, and flatware that one would expect at an Extended Stay. Also, the fire alarm was pulled off the wall and missing. Recognized that in the morning. The bedding and bath towels were clean. However, the bedding did have a perfume scent that was not a fabric softener scent. The bath floor towel had stains. It is also obvious that some “guests” are permanent residents. The property felt like a run down apartment that was renting out some rooms for the night. The property claims they serve breakfast. It’s only a grab and go muffin with coffee. Not really a breakfast and more like a snack. Will not be returning.

Pet

4/10

Poor

07 Jul 2026

Elsie

This place accepted dogs which I like very much. The problem was there was several dog poop that was never picked up. My room didn’t look like it was cleaned under the bed for a very long time. It was very dusty. The cabinets looked very old. I have never stayed at Extended Stay before and probably will never again.

Pet

2/10

Poor

06 Jul 2026

Desiree

Booked a room that sleeps 4 people: 1 King size bed & a sleeper sofa. Immediately after checking in we walk into the room. The room smelled like someone had just smoked a cigarette in there, A/C didn’t work, the restroom trash can was not emptied from the previous guests, the sleeper sofa had a whole on the back cushion and it had no mattress in it so we couldn’t sleep on it. Checked out immediately and went to another hotel.

Family_with_children

2/10

Poor

28 Jun 2026

Behzod

There were a lot of hair on the bed, some red marks, sheets didn’t look washed, everything was old and beat up, no bathtub, rusty features full of hair - and they said they would not refund me even if I checked out two nights ahead of time.

Partner

4/10

Poor

25 Jun 2026

Tracey

It was filthy, the bathroom was disgustingl, wouldn’t even try to use dirty shower. There were dirty used Q-tips on the floor by the toilet. The kitchen was dirty
. The sheets fishy fit the bed and were stained. We slept in our clothes. Had no choice but to stay the night. Would NEVER recommend or stay in one of these hotels again

Friends_and_family Family

4/10

Poor

22 Jun 2026

Kelly

From the outside, the property looks perfectly acceptable, but once one gets closer to the room, it’s a trash pit. The sidewalk, stairs and walkway to the room was littered with trash. There was a half full bottle of Gatorade pushed into the outside corner of the room, and for the 3 days we were there it never moved.
The room was a mess. It was obvious that it hadn’t been vacuumed as there were piles of lint everywhere. There were long black hairs across one pillow and in the bed. The curtains were sagging and full of holes that appeared to be cigarette burns.
There were scores of stains everywhere. All of the towels had stains, although they appeared freshly laundered.
There was no coffee in the room which seemed odd as there was a full kitchen.
The final straw was a large roach on the kitchen floor. It probably flew in through one of the windows that was 1/4 open which we didn’t realize until we were leaving.
It smelled of stale smoke and lack of care and maintenance.
We didn’t move rooms as we were exhausted from our 10 hour drive and didn’t want the hassle of moving to a possibly equally filthy room.
When we checked out, there was no one at the front desk to lodge an in person complaint.
My biggest complaint was not the condition of the room but the audacity of charging $200/night for that disgusting mess.
Not only will we never ever stay at that property again, but we will never stay at an Extended Stay America Suites anywhere on the planet ever again.

Partner

2/10

Poor

21 Jun 2026

Lillian

Property is dirty. Always shortage on towels.
Amenities provided in room is also limited.
First night of check in, room floor is sticky and dirty. Had to clean it. No shower curtains. Room smells bad coming from sink. Trash cans outside are over.
Manager Brandy is very rude. She does not care and very bad customer service. They allowed people to camped in their van in the parking lot. No dog bags available. Never will I come back to this location.

Pet

4/10

Poor

20 Jun 2026

Yoemma

Was out of town working and knew I was going to work late on my check in day, called them at 8pm to let them know I’d arrive between 10-1030pm. The staff said I was good until midnight. I arrive at 11 pm, and that’s when staff told me there were plumbing issues, there were no rooms available, that I’d get a refund, and needed to go to another hotel. Apparently the issue was just discovered, but I never got any notification. I had spoken with them earlier, maybe if staff asked to check my room I could have gotten another hotel sooner. Instead I ended up as woman trying to find a hotel in the middle of the night. Had to spend double the money on hotels, and have to wait a week for my refund now. Just not the best experience, unfortunately.

Self

2/10

Poor

17 Jun 2026

Geronimo

This place is horrible. Would never stay in this place. The staff is useless, place is dirty (not hyperbole). Find another location as this place is not worth the $$ you will save.

Family

2/10

Poor

17 Jun 2026

Zamira

Terrible place, feels like homeless shelter, stinks , bedding sheets had hair and when requested to change the sheets stuff said you must do it yourself . I give zero

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Reylon

The staff was very friendly and professional. The property itself needs to undergo renovation. The room is very run down. They need a maintenance team to come in and address those things if they don't have the ability to renovate. All of the clean towels had hair and makeup on them from previous occupants.

Self

2/10

Poor

07 Jun 2026

Armando

Stain on pillows. Only one soap bar toilet hardly flushed

Partner

2/10

Poor

07 Jun 2026

Melissa

Don’t be deceived by the online photos of this hotel, they do not accurately reflect the property’s current condition. The staff did their jobs, and I don’t have any major complaints about them. However, the overall cleanliness and upkeep of the property were disappointing.

The buildings appeared dirty, and there were overflowing garbage bins outside several rooms. When we arrived at our room, the door was already open, the lights were on, pillows were scattered across the bed, and the curtains would not fully close. Even when the door was shut, there was a significant gap around it, which raised concerns about security and privacy.

Additionally, I noticed some symbolic material on the property which could be associated with a gang affiliation, which added to the discomfort of the stay. Overall, the condition of the hotel was far different from what was portrayed online.

Family_with_children

2/10

Poor

31 May 2026

Selina

Old furniture, dirty, rips in the chairs, room was not clean. Stuff still in the refrigerator. Will not book here again.

Family_with_children

4/10

Poor

25 May 2026

Ken

The only good part of my experience was parking was readily available. The room was dirty and worn out. The sofa was really old and the cushions sunk in. The lights were missing bulbs and the microwave didn't even work. My key card kept deactivating and I would have to constantly go up to the office and get it reactivated. The free breakfast was just grab and go muffins and granola bars. Everyday there was a police in the area as well. This place was more like a motel but was much more expensive.

Family_with_children

2/10

Poor

25 May 2026

Jeff

1st thing they didn’t give us the room we booked. 2nd it was in horrible shape. Kitchen was only good for cooking meth. Hair in sink and bathtub. Pinkish mold around bathtub. Would of been fine for maybe $25 a night.

Family

2/10

Poor

25 May 2026

Alejandro

The rooms were very dirty they were hairs (not from someone's head) all over the toilet seat along with empty bottles of soda underneath the bed that look like they've been there for multiple stays. There were addicts running around the place all night. staff seemed like they just wanted to look at us and walk away and hide around the back and then never return. The floors were seriously dirty they gave you no utensils to use for cooking they would give you pots with no spatulas we basically had to cook our food using a butter knife as a spatula and we also had to use a butter knife to eat with as instead of utensils. People seem to want to hang outside by their cars instead of in the rooms like they rented but with the state of the rooms I understand why. Cops were constantly patrolling the parking lot all day and night. If you're looking for a decent place to stay this is not it and coming from Irvine you would expect something good but this is actually one of the worst extended stays I've ever been to!

Partner

2/10

Poor

24 May 2026

samira

The room was not clean and badly maintained.

Self

2/10

Poor

24 May 2026

April

This place was a complete dump! I didnt think irvine had such trashy places! The dingy bedding looked like it was used to clean the floors, curtains were falling off the rod, had holes in it. There was hair from a previous guest in the shower & all over the floor, saw 1 dead roach in restroom & there was poop on the rim of the toilet obviously from the previous guest! I wouldn't stay here agian if it was free!!!!

Partner

6/10

Pleasant

24 May 2026

Scott

Kinda run down but you get a kitchen

2/10

Poor

24 May 2026

Booker

The sick was clogged up and there was no toilet paper and there was used tissue paper on the ground. Then the evacuation alert which was not the company’s fault and then. As you can see we checked in and less than two hours we checked out and went home to Bakersfield. The front didn’t even ask us how come we were leaving. No concern what do ever even though I told them what the issues was. No offer for another room. I would like our money back.

Partner

10/10

Exceptional

19 May 2026

matt

Nice

2/10

Poor

17 May 2026

Elva

When I checked in to my room, I noticed that the beds were dirty, sheets were dirty, and pillows were dirty as well as the sheets were never changed. The bathroom was so dirty as well. I definitely do not recommend this place.

Family

2/10

Poor

16 May 2026

Iliana

There was homeless that slept in the room before we got there. They left the door open and we saw that our room was dirty. The bed sheets and the pillow cases were black of dirty. The room smelled like urine. The bath tub was dirty so was the toilet. I did not sleep at all comfort. I will never stay in there again. I wish I can get a refund on my whole stay!

Family

2/10

Poor

11 May 2026

Jose

Rooms need to be desinfecred

4/10

Poor

09 May 2026

Jermaine

The front desk girl was rude unhelpful charged me and other two other people 20 dollars extra for the same room with no explanation when the website said otherwise. She might be stealing money from them just seems very suspicious.

Partner

4/10

Poor

03 May 2026

Kent

Several plugs in the room did not work. TV remote was dead. TV when it did turn in was all glitched out. Trash in the hallways and needed sweeping.

Self

2/10

Poor

03 May 2026

Andy

Did even bother staying it smelled and everything was dirty

Self

2/10

Poor

24 Apr 2026

Sheri

This place was horrible! The carpet was disgusting and torn up, there was no running water from the cold faucet in the bathroom, there was no hot water in the shower, there were no drain stops in sink or tub, everything looked very old and they were stains in the bathroom on the tub and sink. I would never stay there again.

Friends

4/10

Poor

23 Apr 2026

Shauna

The room was not clean, although the bed linens seemed freshly washed. Dust on the furniture. The condition of the kitchenette was horrible with rust in the sink and on the stove. The tub finish was peeling off and did not look clean. Glad I only stayed one night.

Friends_and_family Family

4/10

Poor

18 Apr 2026

John

The room wasn’t clean, at all. I was traveling with my friends young son as they were possibly losing their apartment and we wanted to get him out of the house. Upon walking in, it was clear they hadn’t cleaned the room at all. At some point in the night, my friend’s kid saw what he thought was a balloon under the bed - nope, a freaking condom. Thankfully I sensed it wasn’t a balloon and immediately told him to not touch it - horrible experience. For the last minute need, it was affordable and fine. But absolutely disgusting condition. Craziest part is upon walking into check in, another lady was in the lobby demanding they clean the room as hers was dirty too. Unacceptable, especially with children.

Family_with_children

4/10

Poor

13 Apr 2026

Amparo

Was disturbed before required check out time by a couple given keys to our room. Thankfully we had the deadbolt on to prevent intrusion. Error on the part of staff.

4/10

Poor

09 Apr 2026

Miguel

I wasn't expecting much, but the property, or at least the room that I got was very deteriorated. In general it felt dirty.
The only pro, was that the towels were clear as well as the sheets on the bed.
I have stayed at other Extended Stays, and this was definitely the worst in terms of condition

Self

2/10

Poor

07 Apr 2026

Jahangir

It was a hair on the bed. Matress so uncomfortable. Ac was so loud . Shower was dirty.

Friends_and_family Friends

4/10

Poor

29 Mar 2026

ROWENA

Breakfast is sucks only muffin and instant oatmeal no
Coffee.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Lei

Clean, nice staff, but short of staff so quite some requests were not responded

Friends_and_family Family

2/10

Poor

24 Mar 2026

Michael

Dirty room, toilet didn’t flush, hair in sink, trash on floor, non smoking room smelled like smoke

Family_with_children

10/10

Exceptional

23 Mar 2026

Marisol

Near fwy and shops

Family

2/10

Poor

22 Mar 2026

Francis

The room was not entirely made - no toilet paper, no shampoo, no soap, towel sets were missing. The utensils were not available because the front desk staff said “we are short on staff, and I can either serve the guest or wash dishes”. Then, there was an emergency water shutoff notice, that notified the facility water will be shutoff from 9am to 5pm the next day. We requested to move to another hotel and Expedia helped out us.

Family_with_children

10/10

Exceptional

16 Mar 2026

Richard

Everything was ok. Nothing special. Only complaint...breakfast consisted of coffee, packets for oatmeal, and nutrigrain bars. I choose this hotel over others because of free breakfast. Don't be foolish like me

2/10

Poor

28 Feb 2026

Stephanie

The place was a dump

Friends_and_family Friends

8/10

Excellent

27 Feb 2026

Sandra

You get what you pay for. Nice and inexpensive location close to Irvine Spectrum, it met our needs. It’s not luxury and obviously mostly populated by long term tenants, but our room was comfy and check in and employees were pleasant.

2/10

Poor

27 Feb 2026

Nevin

The staff was ok. It’s the rooms that are beyond gross. Smelled like smoke (non-smoking room), gross dirty towels, everything is just kinda gross. I think I also have bed bug bites on my legs. Only stay here if you have no other choice.

Self

8/10

Excellent

19 Feb 2026

Cindy

Location

Friends_and_family Family

2/10

Poor

18 Feb 2026

Sara

Wow what a dirty nasty hotel. Stay away people

Partner

4/10

Poor

12 Feb 2026

Anthony

Outdated, dirty rooms. No room service to clean room during stay.

Business

4/10

Poor

10 Feb 2026

Jamie

Many flies in the room, old and thin walls. No toiletries provided other than 1 bar of soap

8/10

Excellent

29 Jan 2026

zhong

the new manager is very helpful, and very nice. He had the lamps fixed and brought extra blankets.

Leisure Family

4/10

Poor

23 Jan 2026

Timothy

Room was less than clean feeling. Bathroom floor dusty when shower turned on see it ( being an acessable room)
Bigger Issue The Window lock is BROKEN.

Business

2/10

Poor

21 Jan 2026

Jason

Went here and tried to check in, no attendant was even at the front. Called Expedia and they attempted to get a hold of some one but was not successful. Poor management

2/10

Poor

13 Jan 2026

Tim

Staff was not hospitable in any way. Kicked me out of my room and stole my stuff

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Darren

Unfortunately, I got delayed and checked in late.

The normal closing time is 11 PM.

I was there about 1115 and the gentleman accommodated me quite well and was very professional very informative… Very very impressed!!

Leisure Self

4/10

Poor

08 Jan 2026

Eric

Dirty room, AC barely worked

Business

2/10

Poor

08 Jan 2026

Ana

Room was not clean ac system smelled when turned on the heater

2/10

Poor

04 Jan 2026

Savannah

I arrived with a confirmation and they were over sold and had to turn me away. I was very upset and disappointed and they haven’t even got back to me about getting my refund.

2/10

Poor

04 Jan 2026

David

Arrived at facility and they stated no rooms were available, I wish I would get my money back even reserved a room and paid.

4/10

Poor

02 Jan 2026

Jenna

Room was run down and had food and other debris on the ground. Electrical plugs near the beds also could not hold anything plugged in.

2/10

Poor

01 Jan 2026

lorenzo

Room was terible stay away

Leisure Partner

2/10

Poor

01 Jan 2026

Tripta

Room had no towels, an open outlet near the bed, outside the room it was very dirty, lot of cans outside, smelled bad.

Leisure Family

6/10

Pleasant

27 Dec 2025

Juan

I feel dissatisfied because the microwave didn't work

2/10

Poor

27 Dec 2025

Leslie

the staff was not friendly, the room smells like smoke. Dirty room. Double beds instead of queen beds. No toilet paper holder. Food on window sill floor is dusty

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Steph

Great place great staff clean rooms

Leisure Family

10/10

Exceptional

17 Dec 2025

Steph

As always the staff here at extended stay did not fail at hospitality they were all so great and accommodating it is a pleasure to be here

Leisure Family

10/10

Exceptional

17 Dec 2025

Steph

Overall a great place to stay long term

Leisure Family

10/10

Exceptional

16 Dec 2025

Steph

T his is such a great place to call home Brenda and Anthony are great leaders of a very capable staff they together make a really good team

Leisure Family

10/10

Exceptional

14 Dec 2025

Steph

Everyone here is great

Leisure Family

10/10

Exceptional

11 Dec 2025

Steph

Love it here all the staff and the rooms are great

Leisure Family

10/10

Exceptional

11 Dec 2025

Steph

Love it here all the staff and the rooms are great

Leisure Family

10/10

Exceptional

11 Dec 2025

Steph

Love it here all the staff and the rooms are great

Leisure Family

10/10

Exceptional

11 Dec 2025

Steph

Great all around

Leisure Family

10/10

Exceptional

11 Dec 2025

Steph

I like this place rooms are great with cold AC the staff is very friendly from the front desk to the back office all the way to the the maids and the maintenance top grade customer service

Leisure Family

10/10

Exceptional

11 Dec 2025

Steph

My room was great and all of the staff I encountered were absolutely fabulous good job Irvine spectrum extended stay

Leisure Family

10/10

Exceptional

07 Dec 2025

Steph

Everything was on point

10/10

Exceptional

05 Dec 2025

William

Every thing was great

Leisure Family

10/10

Exceptional

05 Dec 2025

William

My whole experience has been the greatest

Leisure Family

10/10

Exceptional

05 Dec 2025

William

The room is excellent and so is the staff

Leisure Family

10/10

Exceptional

05 Dec 2025

stephanie

Room is great feels like home. Staff is always very friendly and they go the extra mile

Leisure Family

10/10

Exceptional

05 Dec 2025

Stephanie

Room was good like always and the staff are the best is is easy to see that Brenda's team are happy at their work place it shows in the way they serve the customer everyone here is pleasant

Leisure Family

10/10

Exceptional

05 Dec 2025

Steph

Brenda goes above and beyond such excellent hospitality sdvi am amazed at the level of customer service her entire staff help us feel like we are at home herecusservicithese

Leisure Family

10/10

Exceptional

03 Dec 2025

Steph

Great staff great tooms

10/10

Exceptional

03 Dec 2025

Steph

Very friendly staff rooms very comfortable

Leisure Family