Hampton Inn Irvine East

Hampton Inn Irvine East - Lake Forest

United States , Los Angeles - CA
FOOTHILL RANCH, 27102 Towne Centre Drive
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100 reviews shown

4/10

Poor

22 Mar 2026

Norma

In room #216 and #218 my sister and I kept hearing noise all night within the walls. I don’t know if it was the pipes or what. Seemed like an out dated hotel and mainly senior community. Besides that friendly staff, clean hotel, and good breakfast variety.

Family_with_children

10/10

Exceptional

19 Mar 2026

Sheralin

Amazing food nearby and an amazing shower. None of this water saver stuff here!!! We are loyal Hampton customers, and this is one of the hotels why. Nice price and staff, clean rooms, hot breakfast and tons of eating options!!!

10/10

Exceptional

18 Mar 2026

Justine

I have stayed here plenty of times and I’m gonna highly recommend it to anybody I know

Partner

10/10

Exceptional

17 Mar 2026

Michelle

Clean and great staff Love the area. The 241 is so close and takes you to the 5 and 405

Family_with_children

10/10

Exceptional

12 Mar 2026

Denisse

Great customer service like this really makes a difference, and it did not go unnoticed. Thank you to Eliu P, for making my stay such a pleasant one. I would definitely stay here again!

Self

10/10

Exceptional

12 Mar 2026

gelacio

I love the room so quiet

Self

10/10

Exceptional

07 Mar 2026

Vicki

Friendly, helpful staff. Clean room, comfortable bed, good breakfast. What more do you need?

Self

10/10

Exceptional

26 Jan 2026

Jana

The room was reasonably clean. We had two small issues that the staff dealt with immediately. Breakfast was yummy, especially the lemon poppyseed scones. The hotel is close to an In-N-Out and a Walmart. The price was very reasonable. It is in a beautiful, safe area not too far from the beach—about 35 minutes if you avoid the tolls. I would absolutely stay again.

Partner

10/10

Exceptional

23 Jan 2026

Henry

yes

I need a copy of my receipt with taxes and amount please

10/10

Exceptional

18 Jan 2026

Leonard

Very nice and comfortable.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Jeff

The person who checked us in was able to reassign us to a first-floor romm from a third-floor one. We greatly and very sincerely appreciate her extra effort because my wife had surgery that day and really needed that accomodations.

Leisure Partner

6/10

Pleasant

29 Dec 2025

Debra

Room wasn’t ready when we arrived at 3:45pm. Front desk took my phone number and said they would call as soon as it was ready. Never got a call. Room ready when we came back to check at 5:45pm.
No hot items for breakfast as they said their stove/ oven broke down.

10/10

Exceptional

29 Dec 2025

Mohammad

Overall we had a very good experience. The room was very clean. Staff were really nice! The only thing was some of the usual items not present in the breakfast menu (as apparently, their oven was not working..)

10/10

Exceptional

27 Dec 2025

Michelle

I was so impressed with my whole experience. From their exceptionally friendly staff, to their hospitality and making our stay feel so customized to our reason for being there was just exceptional! I recommend this place to all!

Leisure Friends

6/10

Pleasant

26 Dec 2025

Kevin

I stay at HAMPTON suites because they have standards. Unfortunately it didn’t apply to the room. I was in the wallpaper in the bathroom was coming off the wall in several places the caulking around the toilet was all cracked and all over the floor the top of all off we had the room right behind the HAMPTON sign and the line didn’t come down to block the light out all night long but they did put a sign up that says do not pull blind down it’s broken this room should never have been rented out until it was repaired

Partner

10/10

Exceptional

16 Dec 2025

Melinda

breakfast was good, had a lot of options

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Arlene

Carpet and floor need updating. Need newer towels, they were turning yellowish and a few had stains. Breakfast was excellent. Beds were very comfortable.

Leisure Family

2/10

Poor

12 Dec 2025

Joyce

My experience with Hampton Inn Irvine East Lake Forest was unfortunately disappointing. I reached out multiple times through Expedia on 10/16, 10/17, and 10/25 because a death in my family prevented me from traveling. I also emailed the hotel directly on 11/1, 11/8, and 11/14, but never received a response. Since the hotel did not reply to any of my messages, I was left obligated to keep the reservation and stay, even while grieving the loss of my loved one. Meanwhile, the other two hotels I had booked for the same trip, Ayres Hotel & Spa Mission Viejo and Courtyard by Marriott Temecula Murrieta, responded promptly and compassionately and immediately approved my cancellations and refunds. The silence from Hampton Inn felt cold and dismissive during an already difficult time.

During my stay, the Wi-Fi was unreliable and frequently disconnected. Room cleaning is supposed to occur every other day, but despite checking in on 11/28, my room was not cleaned on 11/30. I left early that morning for church and returned to find a “Do Not Disturb” sign on my door. I never used that sign during my stay, which made it seem like housekeeping placed it there to avoid cleaning the room.

On a positive note, the woman at the reception desk was exceptionally kind, attentive, and welcoming. The free breakfast had good options, and I enjoyed both the food and the coffee. Overall, the lack of communication and disregard for guest concerns overshadowed the few positives of my stay.

Leisure Self

10/10

Exceptional

11 Dec 2025

Raymond

We always enjoy staying at a Hampton Inn. Rooms are always clean. And the beds are always comfortable.

Leisure Family

8/10

Excellent

08 Dec 2025

Charity

The breakfast was good! Different options for all.

Business Family

6/10

Pleasant

05 Dec 2025

Claire

Nice staff, pretty good breakfast, but room is old. Paint needs to be refreshed. Furniture has lots of stains and marks.

10/10

Exceptional

04 Dec 2025

Patricia

Clean spacious room

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Timothu

Nicely

10/10

Exceptional

23 Nov 2025

Tony

Clean room, pleasant employee at front desk

Leisure Partner

10/10

Exceptional

30 Oct 2025

Sheri

Love it

Leisure Family

10/10

Exceptional

26 Oct 2025

Alejandro

Comfort and clean room

6/10

Pleasant

24 Oct 2025

edegar

Basic place to stay.

Business Self

8/10

Excellent

03 Oct 2025

Rocky

Didn’t use wi fi

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Angie

Clean room, staff was nice

Family_with_children

8/10

Excellent

27 Sep 2025

Lauren

They have a good dog policy, so we've stayed there a few times. Property is clean, beds are good. Lots of nearby shopping and food options. Will be back again.

6/10

Pleasant

20 Sep 2025

Fritz

No issues with the property. I prepaid on expedia, who somehow did not pay the property, who wanted to cancel my reservation. I spent two hours on the phone to Expedia and had to get nasty to get them to finally straighten it all out.

10/10

Exceptional

19 Sep 2025

Pamela

I travel a lot for business

It was a short stay and I came in late. I was checked in very promptly and in my room inside 5 minutes. Everything was super clean and very comfortable. I was coming from another time zone so I was up at 3am and so pleased to be able to get a fresh cup of coffee in the lobby. The room was well laid out, quiet and just what I needed.

Business

10/10

Exceptional

02 Sep 2025

Joy

The staff were very pleasant , friendly, and made us feel as though they were glad we were there.

Leisure Family

10/10

Exceptional

31 Aug 2025

paola María

10/10

Exceptional

24 Aug 2025

Nisi

Excellent customer service

Leisure Family

10/10

Exceptional

16 Aug 2025

Kelley

We stayed here for one night and had a great time enjoying OC. This hotel is about 30 minutes from world-class beaches. It is within walking distance of a very nice food court and theater. Breakfast was included, and the waffles were delicious. The beds were comfortable, & the facilities were clean. Please note that one blackout shade didn’t work, which was slightly irritating. However, all in all, this was a great deal for a clean room in a quiet & safe area of Orange County.

Leisure Family

10/10

Exceptional

10 Aug 2025

Melina

Staff kept a conversation super nice great experience !

Partner

10/10

Exceptional

04 Aug 2025

Wayne

Very good hotel

Leisure Family

4/10

Poor

04 Aug 2025

LaSondra

The room smelled like cigarette smoke, no dressed for our clothes. No ice machine on our floorm (3rd).

Friends_and_family Friends

10/10

Exceptional

02 Aug 2025

Michelle

Clean place

Business_and_leisure Family

4/10

Poor

02 Aug 2025

Joe

Disappointed! Arrived 2 hours before official check in time and was told rooms are still being cleaned and that they strictly adhere to the 3:00 check-in time. Friends arrived 15 minutes after we did and got there room. We arrived at 3 and it took 40 minutes to get our room. The room smelled (possibly of pets or vinegar or something to cover up the real smell). Curtains torn.
Not a well maintained hotel. Very disappointing for a Hilton brand property.

Leisure

10/10

Exceptional

27 Jul 2025

Edmond

Very comfortable

Leisure Partner

2/10

Poor

26 Jul 2025

Nina

It was dirty and old. Unacceptable sofa bed that was old and broken

Leisure Family_with_children

2/10

Poor

24 Jul 2025

Melissa

Personally this was one of the worst hotels I have stayed in a while! When you first enter the lobby there was a overwhelming smell of marijuana. I Personally dont mind if someone uses it but its definitely not something i want to smell entering my hotel. We found the only elevator extremely slow witch was a inconvenience since the only working ice machine we found was on the main floor. But probably the worst part of our stay was when we had breakfast they had a creal dispenser and some people got a bowl of cereal. During them getting there cereal some spilt out all over the counter in front of the dispenser. My husband and I watched a hotel staff member who was using a rag to wipe down the counters and tables walk over with her bare hands push the cereal off the counter into her hands then she opened up the top of the cereal dispenser and dump it back on top. I was discussed! So if your planing on the breakfast beware its probably unsanitary. I would not recommend this particular hotel.

Business_and_leisure Family_with_children

6/10

Pleasant

21 Jul 2025

Mohsen

Room and bathroom had smells and was not very clean

6/10

Pleasant

21 Jul 2025

Verified traveler

One front desk staff was very nice, always greeting people and trying to make the stay pleasant. Otherwise very outdated hotel, food was not good, stains on furniture and carpet. Pretty disappointed for a Hampton Inn and paying >220 a night. Pool was nice

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Stephanie

Good breakfast

Leisure Family

8/10

Excellent

23 Jun 2025

Robert

Good, not great

Great location. Kinda worn though. Needs upgrades. Sink faucet was loose. Had to ask for it to be tightened, got quick response but final product was still loose. Staff very friendly and responsive.

Partner

4/10

Poor

22 Jun 2025

William

Check in time was 3pm. We arrived at 4pm and our room wasn't ready. We waited in the lobby for 20 minutes. When I asked the front desk if they we

10/10

Exceptional

14 Jun 2025

Steven J.

Politeness and friendliness

Leisure

4/10

Poor

09 Jun 2025

Deborah

Refrigerator did not work. The room was very small. Desk staff were very lazy. Ice machine on 3rd floor didn’t work. The wall sockets were worn out and oversized and did not hold charging cords.

Friends_and_family Family

4/10

Poor

09 Jun 2025

Golda

The room had a funny smell to it. The floors in the room were damp. S
The breakfast was good and the people who worked it were nice.

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

Ron Mitchell

Mattress was worn out, carpets dirty, curtains dirty, and bathroom dated and not well maintained.

Self

8/10

Excellent

02 Jun 2025

Ernest

Nice hotel. BUT..We reported the water in the sink never got warmer than room temp. I could not shave. Since, the sink water did not get hot, my wife and I decided to not even try using the shower. That was unacceptable.

Partner

8/10

Excellent

30 May 2025

Bianca

Nice hotel overall but only stayed for 1night, check in was easy and front desk was nice & welcoming. Only complaint was the shower, things would off or wouldn’t stay in place. Would stay here again.

Leisure Partner

10/10

Exceptional

26 May 2025

Marcello

Very nice all staff were polite, clean 👍

Family_with_children

10/10

Exceptional

21 May 2025

Eileen

The front desk staff is friendly and courteous. My room is neat and clean.

Business Self

10/10

Exceptional

19 May 2025

Verified traveler

Great Stay.

Great sleep. Great breakfast! Best hotel breakfast from any other place I have stayed.

Friends_and_family Family

8/10

Excellent

18 May 2025

Ben

Deposit

Your policy of not accepting cash for a deposit is ridiculous. That is how I was going to pay the deposit. You ended up over charging on my debit card and now I will have to wait until the 22nd to get back my $100. Release the hold time!!!

Self

2/10

Poor

08 May 2025

Verified traveler

Unsanitary conditions

First room assigned when checking in , I had to immediately request a different room because of unsanitary conditions. There was dried up blood on the bathroom door and the room had a foul smell.
The newly assigned room seems a bit better, but also the bed sheets and pillows had a bad odor. I requested if someone can change out the sheets while I was out of the room the next day, and as I arrived later that evening I noticed the sheets had not been changed.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Ronald

Good Hotel

Everything went well during my stay and I would gladly return here again.

Self

8/10

Excellent

01 May 2025

Cathy

The staff was very nice and the rooms were nicely updated. Many dining options and shopping nearby. Complimentary breakfast options limited.

8/10

Excellent

21 Apr 2025

Azeb

It was convenient!

8/10

Excellent

20 Apr 2025

Lauren

Third stay and will be back.

Leisure Pet

2/10

Poor

19 Apr 2025

Brian

I inspected my room 103 and found bedbugs on the headboard. I informed the front desk about the bedbug activity. I am an exterminator and I have a lot of knowledge in this area. I found human hair on and under the bedsheets, which were not clean. The elevator was out of order the next morning and I was on the third floor with a heavy suitcase that I had to carry down three flights of stairs. The front desk did not even offer to reimburse for my stay. I would never advise anyone to stay in this hotel.

Leisure Self

6/10

Pleasant

15 Apr 2025

Verified traveler

The room was mostly OK. Concerning Fire Protocol.

The staff were friendly and helpful. However, the thin white curtains in the room's window were torn from a previous guest - not a huge issue, as the drapes mounted in front of them could block the window just fine. The sun shade was off its track, there was a used candy wrapper on the floor under the drapes, and the window AC had a heavy layer of dust inside the fins. Fortunately, the weather was such that said AC ran only once for a few minutes as far as I'm aware. All of these are things I come to expect when traveling, as I know cleaning staff are usually rushing to get things done and can miss things. I understand they're human, and such is life. What I don't understand is the fire alarm going off late in the morning. As I was packing up, someone activated it, and I asked a maid what was happening, and she said it was being tested, and not to worry. She then continued cleaning. Maybe it's different there, but everywhere I've ever been during a test, everyone is expected to evacuate as if it were a real fire. Not continue with business as usual. NONE OF THAT HAPPENED that day. I am genuinely concerned about that. My stay was the night of March 25th/26th, 2025.

Friends_and_family Family

4/10

Poor

08 Apr 2025

cesia

Room door open

Not the best , we had to change our room because the first room we got had the door open which made my family and i feel unsafe. I then go to the new room and unfortunately the Tv didn’t even work and i could hear the person next door snoring loudly.

Partner

10/10

Exceptional

30 Mar 2025

Raquel

Clean Rooms and friendly staff. Good selection for breakfast.

Leisure Family

10/10

Exceptional

24 Mar 2025

SHIH-CHING

6/10

Pleasant

24 Mar 2025

tiffany

The ladie that checked us in was very rude our check in time was 3 pm we showed up at 4:30 pm driving down from oregon so after a long drive was told that our room was still not ready and that we would have to wait another hour.

Leisure Family_with_children

10/10

Exceptional

15 Mar 2025

Manny

👍

8/10

Excellent

09 Mar 2025

Pamela

The staff was superb. There was an odor in the first room I was given and they immediately moved me to a new room, no questions asked. Breakfast was ok. Bed was comfy.

Leisure Family

10/10

Exceptional

06 Mar 2025

Flores Rivera

Beds and pillows are so comfortable I sleep like a baby at this hotel.

Leisure Family

10/10

Exceptional

03 Mar 2025

frank

Comfortable

Leisure Family

8/10

Excellent

23 Feb 2025

Marianna

The beds are hard so I didn’t sleep well. Decent for when you aren’t gonna be spending much time inside the hotel.

Business_and_leisure Family_with_children

6/10

Pleasant

15 Feb 2025

Mayra

Didn’t have shampoo in the shower

10/10

Exceptional

10 Feb 2025

Tony

Made a last minute change in our plans and booked this hotel due to the poor conditions of a hotel we were already staying in and the Hampton Inn was like a godsend . The difference was night and day and will be staying here in the future. Quiet, clean and easy.

Leisure Partner

10/10

Exceptional

26 Dec 2024

Melanie

Enjoyed our stay.

Leisure Partner

6/10

Pleasant

23 Dec 2024

Machelle

We stayed one night on the first floor. First room we walked into bathroom sink was full of black sort of some sort. Bathtub has some rust leaking down the tile from the metal bar that was attached. Told the front desk no problems moving rooms. Second room has same leaking rust which was pretty gross. The rooms between floors have no underlayment for noise control.We had a hard time sleeping since there was someone above jumping off the bed and run back and forth overall experience was not the best.

Leisure Partner

10/10

Exceptional

06 Dec 2024

Jason

Great

Leisure

10/10

Exceptional

25 Nov 2024

Gloria

Clean, quiet hotel. Excellent hot breakfast each morning. Well stocked, attentive staff. Both pool and hot tub were clean. Very nice atmosphere around pool as well. Easy to access hotel from freeways yet very quiet , clean neighborhood.

Leisure Partner

6/10

Pleasant

24 Nov 2024

Marie

The room we got checked into was next to the elevator on the 2nd floor and I had checked in earlier through the Hilton app. The room was not fully cleaned yet it seems like as there were crumbs on the couch, remote was on the floor, and a Hilton paperbag was on the floor as well. The blinds are black out however, you can hear everyone outside your door & even upstairs with the footsteps.

I asked for a physical room key from the front desk which by the way were busy talking to each other & it felt like I was interrupting their conversation. The elevator should be updated as it also seemed like it was almost going to break down & some buttons did not work.

I give this place a 3 star & honestly, that’s a bit generous. The parking was free which was a plus, but the cleanliness, hospitality, and also the hotel as a whole, is only 2 stars. Will most likely not stay here again.

Business_and_leisure Partner

10/10

Exceptional

17 Nov 2024

salvador

Great stay will be back

10/10

Exceptional

07 Nov 2024

Farah

Place was nice and clean, was close to everything, also close to toll road.

Business_and_leisure Partner

10/10

Exceptional

06 Nov 2024

Sarah

I spent one night and the hotel was exactly what I needed. Comfortable bed. Clean room. Delicious breakfast.

Self

8/10

Excellent

03 Nov 2024

Jon

Clean and friendly

Business Self

6/10

Pleasant

29 Oct 2024

Susan

Room was clean and comfortable. Walls were a little thin as we could hear neighbor in bathroom.

10/10

Exceptional

28 Oct 2024

Gohi

Nice, clean and comfortable hotel

We had a great time staying at this hotel. Customer service was great, easy and fast check in and out, hotel was clean, breakfast was good, room was very clean that was my main concern. Will definitely recommend that hotel for the price, being clean and comfortable. Thank you

Partner

4/10

Poor

23 Oct 2024

Mary Lou

I believe maintenance was a problem. I reported an opened window, no sink plug, a torn curtain and the refrigerator freezing. Nothing was ever taken care of.

Self

2/10

Poor

08 Oct 2024

Jimmy

Never again

I walked into my room and there was someone else’s clothes still in the room as if it had not been cleaned properly. There was also blood sprayed across the chair in the room, which was whitish so the blood really stood out. The walls were dirty and covered in something resembling teriyaki sauce.

Partner

8/10

Excellent

07 Oct 2024

frank

The pillows were like cotton balls instead of pillows. They had no body and were tiny.

There was an electronic shade but no sign how to shut it.
Then in the am we saw a sign and control to operate it on the opposite wall instead of next to the shade.

We couldn't locate the guide on the TV remote and had to go through the channels one at a time.

8/10

Excellent

27 Sep 2024

Joel

As advertised

Wi-fi did not work on the 2 nights we were there but parking is free

Friends_and_family Family

8/10

Excellent

26 Sep 2024

Verified traveler

Less than average....

It was okay. I didn't have a lot of interaction with the staff they were pretty quiet when I would walk through the lobby, no acknowledgment or friendly smiles or greetings. No explanation about room cleaning or services work. It all could have been automated with no human interaction the entire stay. The elevator was not maintained and same piece of bread on the floor for 2 days. The carpet looked dingy and questionable throughout the hall and room. I found hairs under the fitted bed pad. It was nice to have a fridge and microwave in the room and complimentary breakfast.

Business

8/10

Excellent

24 Sep 2024

William

N/A

Leisure Family

8/10

Excellent

22 Sep 2024

Melissa

Not having a shuttle in an area that is not close to much shopping was inconvenient. No one at the front could even give directions either. Other then that I enjoyed my stay

Business

4/10

Poor

22 Sep 2024

donald

The people were great, but there were a few big disappointments compared to other Hampton Inn's where I've stayed. The bed felt like a spring coil bed that was 30 years old or more. The tissue box had tissues pushed back into it, looking like there were used tissues in the box. The towels seemed like they were decades old (not fluffy at all), and no big body towels. No fans in the bathroom. This facility also got rid of their computer and printer which was an inconvenience. While it was a big dissappoint compared to other Hampton Inns, on the positive side, I want to emphasize that the staff working there were extremely pleasant and helpful, and the hotel itself was clean.

Leisure Family

10/10

Exceptional

07 Sep 2024

Brenda

Family oriented, clean, safe, and nice staff!

Business_and_leisure Family_with_children

10/10

Exceptional

04 Sep 2024

Brittany

Very good customer service, friendly staff, breakfast was great.. pool was clean… recommend staying there again if I’m in the area…

Leisure Family

8/10

Excellent

29 Aug 2024

Selma

The hotel is very clean as well as the room we booked. The staff is super smiley. The breakfast is also good. I always liked their waffles. However the hotel is a little run down. Example: old an stany carpert in the room, bathroom door doesn’t close easily, hole in the wall around the outlet. It just need some renovation.

Partner

10/10

Exceptional

12 Aug 2024

Nicole

The person that checked me in was exceptional. It was such a delight to experience her kindness and cheerfulness.

Leisure Partner