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Americas Best Value Laguna Inn & Suites
Los Angeles - CA · United States
28742 Camino CapistranoView location
8.2/10Excellent644 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort7.4/10 7.4
Condition7.6/10 7.6
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Americas Best Value Laguna Inn & Suites
The Americas Best Value Laguna Inn and Suites offers a comfortable stay for both business and leisure travelers in San Juan Capistrano, California. Guests can enjoy amenities such as Wi-Fi in public areas, accessible facilities, a car park, and laundry service.
The guest rooms provide a good night's sleep and feature amenities like wireless internet access, non-smoking options, air conditioning, heating, and wake-up service. A relaxing hot tub is also available on-site.
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With a stay at Laguna Inn & Suites, you'll be centrally located in San Juan Capistrano, a 5-minute drive from Mission San Juan Capistrano and 10 minutes from Dana Point Harbor.
This hotel is 10 mi (16.2 km) from Irvine Spectrum Center and 13.4 mi (21.6 km) from Orange County Great Park. Make yourself at home in one of the 33 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms have complimentary toiletries and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Popular amenities
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Cash deposit required
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 150.00 will be collected before check-in.
We have included all charges provided to us by the property.
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You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
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Special Instructions
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Spoken Language
English
Nearby attractions
Saddleback College
0.6 km / 0.4 mi
The Shops at Mission Viejo
1.5 km / 0.9 mi
Burke Williams Day Spa Mission Viejo
2.2 km / 1.3 mi
Regal Edwards Kaleidoscope
2.2 km / 1.3 mi
Crown Valley Community Park
5 km / 3.1 mi
Mission Viejo Country Club
4.9 km / 3 mi
Mission San Juan Capistrano
6 km / 3.7 mi
Laguna Niguel Regional Park Tennis Center
6.6 km / 4.1 mi
Orange County Natural History Museum
7.4 km / 4.6 mi
Los Rios Historic District
8.2 km / 5.1 mi
Cinepolis Luxury Cinemas
8.4 km / 5.2 mi
The Coach House
8.4 km / 5.2 mi
Marguerite Aquatic Complex
8.8 km / 5.5 mi
Soka University of America
9.2 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 33
- Number of floors (main building): 3
- Double rooms: 4
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry service
Show 5 more facilities & services
- Multilingual staff
- Air conditioning in public areas
- Lift access
- Restaurant
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
DOUBLE ECONOMY NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE ECONOMYQUADRUPLE • ECONOMYQUA.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
QUADRUPLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAmericas Best Value Laguna Inn & Suites
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Americas Best Value Laguna Inn & Suites
100
reviews shown
Dana
Secure parking and the room was super cool when I entered.
LYDIA
When arriving late on a Friday night for just a weekend getaway, Nicky was very friendly and helpful when checking in. Thank you Nicky. .
Our room was very neat, clean and having 2 queen beds it was really roomy.
The beds were comfortable and the shower water pressure was great.
Plenty of places in the area to eat.
Ted the mgr was friendly, attentive.
We already made reservations for a weekend August stay.
A very comfortable place to stay
Our room was very neat, clean and having 2 queen beds it was really roomy.
The beds were comfortable and the shower water pressure was great.
Plenty of places in the area to eat.
Ted the mgr was friendly, attentive.
We already made reservations for a weekend August stay.
A very comfortable place to stay
Kiminee
Staff was great. Very helpful and considerate. I was working night, and when they realized it, they started making me a pot of coffee in the afternoon.
Linda L
Clean and convenient
Linda
The staff was extremely nice and upgraded our room to a two bedroom. Also let us check in at 1pm. I would highly recommend this motel if you need a convenient place to stay!
Alejandro
Had a great stay and staff were very nice and helpful.
Ramon
My earlier concern was dealt with immediately by Ted.
I will definitely book again at Laguna INN.
Close to fast food, hospital, Catholic church and Costco .
Via two options; either highway 5 or side roads.
I will definitely book again at Laguna INN.
Close to fast food, hospital, Catholic church and Costco .
Via two options; either highway 5 or side roads.
maria
Hotel is near everything. Fast food or other dining options nearby. Room was spacious and clean.
sandra
The front desk was very helpful and friendly, they did an excellent job, made us feel welcome. There was coffee in the lobby, but we would have liked to have a coffee maker in the room.
Christine
Plenty of space. Good for one night before airport. Traffic/road noise and spotlight outside window not ideal. Maybe louder noisecancelling fan or ac and blackout curtains would help.
Kayla
The front desk employee was great
Roxanne
This is an overrated hotel that is actually more of a motel. We walked into our room and there was a cockroach climbing up the wall.
Paulette
Good location, very clean and nice staff.
Mirna
Staff was helpful and kind
Mirna
N/A
Michael
Nothing fancy here, but it’s nice and clean ,in good condition, the towels smell clean, underground parking, and the guy at the front counter is really nice. Can’t ask for much more. Second time I’ve stayed here and I will be back again next year.
Kyle
Almost like a motel 6
Theresa
The room was bleak and not welcoming with vinyl flooring and the rooms have not been updated, nor the TVs. Lighting was too bright with no bedside lighting, only recessed lighting. No enclosed closet, just a rack to hang clothes next to the desk with a shelf. The room had an usual odor which stayed in my clothing and hair. Not enough towels or wash cloths for 2 people (only 2 towels). The bed cover looked dingy and just not clean. The \"so-call\" complimentory coffee was downstairs in the lobby and the condiments were less than impressive with powdered creamer only and cheap brewed coffee. The elevator was gross. However, the staff was friendly and helpful when asking for more towels. Two freeways and railroad tracks immediately above and across the street. If you want quiet...don't stay there! We were woken up at around 4 or 5 am with loud banging metal noises...Not sure where that was coming from but it was very loud. Trash cans on the outside were always full because they only give you one tiny trash can in your room.
Richard M
Every stay is great, no issues. Peace and quite, comfortable bed, cold a/c, I can't ask for anything better
Donald
I booked this stay last minute and did not know what to expect. Upon arrival there was no parking available for my box van even when they said they would block off the one and only space that could've accomodated the truck, and they gave my wife crap about our dog. The description on Hotels.com said dog friendly.
Also, we do not need to have our room cleaned everyday, so when we left for the day to do what we were in town to do, we left the \"Do not disturb\" sign on the door. Everyday the tag was taken off and the room was cleaned. I believe they wanted to make sure our dog wasn't making a mess, but still, there was no semblance of privacy.
AND... They had a huge issue with use checking in after 6PM! We didn't arrive until 8, what kind of hotel isn't in the service industry?
Also, we do not need to have our room cleaned everyday, so when we left for the day to do what we were in town to do, we left the \"Do not disturb\" sign on the door. Everyday the tag was taken off and the room was cleaned. I believe they wanted to make sure our dog wasn't making a mess, but still, there was no semblance of privacy.
AND... They had a huge issue with use checking in after 6PM! We didn't arrive until 8, what kind of hotel isn't in the service industry?
Sandra
Staff exceptional and very helpful. Air conditioning worked great, liked the microwave and refrigerator for my medicines and water. Had nice shampoo and conditioner. There had a make up wash cloth and shower cap. Loved the iron and ironing board. Free parking with about a dozen spaces for cars only.
DENNIS
Nice clean place to stay overnight or for a couple of days no complaints
Richard M
Stayed here many times, it's a great place to stay for a great price. Rooms are always clean air conditioning works great, never had a parking issue.
David
Everything that matters was great. It's a simple hotel, not flashy or fancy, but it was very clean, safe, and comfortable. The staff was very friendly. The AC worked well, the water temp was easy to dial in, etc. If you just need a clean, simple place to stay, this place is excellent. And it helps that there's an In-N-Out restaurant right next door :)
mardik
Great stay. We stayed in a 2 room king bed and 1 sofa bed. The room where the sofa bed was should have a t.v in it as well. Also, there was no coffe machine or coffee in the room. Other then that it was a great stay
Richard M
I enjoy everything about this place. Always quiet, beds are very comfortable. Air conditioner works great, I always enjoy a cold night of sleep. This is my definite to go to place when I'm looking for somewhere to stay close to work
Nanette
The property was simple and well maintained, not anything overly impressive but it was in the right place for my visit and not a far walk from many pleasant restaurants. I felt safe there and although I didn't have a car, there was free parking on the property. The bed was very comfortable. The AC/heat was easy to control. I didn't try the coffee that was available in the lobby even though there was not a coffee maker in the room. The room was recently repainted and very clean. Management and housekeeping staff were friendly and helpful. I would choose this inn again if in the area.
Eriberto
👍
Christine
The room was adequate, just kinda set up or arranged strangely. Needed to be more lighting. There was no choice in pillow type, they were all very stuffed, the same. Parking was covered, that was nice. Nice full length mirror.
Kathleen
First, the property is clean. That’s what it has going for it. It is beautifully nestled between Popeyes chicken and in and out burger on a loud, busy road. The bed is rock hard and about 6-8 inches deep on top of wood slats. It is VERY dated and not much in the way of amenities; moisturizing shampoo (no conditioner), tiny bar of soap and a body lotion. It’s quite minimal.
I was a bit surprised when I arrived but it was fine for 2 nights as it was near where I needed to be. It was better rated than it actually is.
I was a bit surprised when I arrived but it was fine for 2 nights as it was near where I needed to be. It was better rated than it actually is.
muhammad
Perfect location, easy assist to freeway, near saddleback college clean Area homeless free.
I will come back again. ❤️
I will come back again. ❤️
Richard M
Rooms are always clean, bed are comfortable, a/c works great, room service does a good job cleaning and replacing towels and making the bed. Great place to stay at a great price.
VINCE
This hotel is a basic and affordable option for short stays. Manager was very pleasant and seemed commited to a pleasant stay.
Melanie
Photos of the facilities were misleading;
The property is old and worn. The unit didn’t feel clean when we checked in and didn’t get any better. Amenities were not regularly replaced. The sheets were stained with blue ink and never changed. Disappointing!
The property is old and worn. The unit didn’t feel clean when we checked in and didn’t get any better. Amenities were not regularly replaced. The sheets were stained with blue ink and never changed. Disappointing!
Richard
The rooms are always clean, The beds are comfortable, air conditioner works great, never have any problems finding parking. Great place to stay always peaceful.
Richard M
Always a great place to stay.
Iran
Very good
Ian
There was.not air-conditioning but a big widow fan that made a lot of metal on metal sounds. The train and roads were loader then expected. The room wasnt great. There was only blackout curtains to the walkway so either Everyone who passsed could see everything or I could see nothing. Not staying there again.
Christina
Friendly management, clean room, good price. Basic and easy.
Ana
The hotel is very very nice, clean and well maintained. Has an In&out next to it for food and drinks. The only thing is the freeways are too near and noise but is not the hotel fault.
Christie
Parking was good always a spot available. AC worked rooms were clean staff is very nice.
Kimberly
While the staff was extremely friendly, it doesn't replace the fact that the place is outdated and needs some TLC. Our room was larger than the norm, but the furniture is old and rundown. When you close the bathroom door you are literally staring at rusty hinges and chipped paint. There was a massive jacuzzi bathtub IN THE BEDROOM! We live in California, and we are always in a state of drought, so there's no way I'd fill a tub this large for one use! The bed was extra, extra, extra firm as it was a 4\" mattress sitting on top of a platform (plywood) bed frame. My spouse is still complaining about his back! I didn't see anything in the reviews about listening to freeway traffic all night, but this hotel is located practically on the onramp so hard to avoid the noise. Unfortunately I'd have to say that I'd never stay here again. I don't recommend.
Michael Teran
It was chill
Brett
Very noisy. Staff at front desk weren’t helpful. They offer the bare minimum in room.
Cleaners were the nicest and most helpful people during my stay.
Cleaners were the nicest and most helpful people during my stay.
Precious Rose
I will never stay here again. I had a friend came over after she was off work and she couldn’t find my room so she went to the office. I got a call that I cannot have visitors and they will call the police how is that even possible. I felt racially profiled so I went and got my deposit back and went to a different hotel. I just wanted to goto a nice beach on my short vacation but got ruined by the horrible front desk people. I will not ever stay here again.
Guang-Jer
The room was clean and the shower had a good flow of water. One thing may be needed to improve is to install a coffee maker and hot water boiling facility and coffee or tea bags available for making warm drinking water, tea or coffee in the room.
Richard M
Always a great stay, room is always clean, bathroom is always clean. It's always a good stay here. Staff is great.
Nicole
The room was clean. The property is old and small. It's a tiny motel. Calling it an \"inn\" is kinda funny. If you literally just need a place to crash, it's fine. The bedding was not very comfortable.
Antonio
Very friendly staff and very convenient restaurants.
Susana
Clean room very nice
Richard M
Rooms are always clean, staff is great. Never have issues here, great place to stay.
Luis
The Jacuzzi in the room was a cherry on top.
Chris
Yes
Ryan
Clean room
Always a good stay
Always a good stay
Richard M
Rooms are always clean, beds are always comfortable. Great place to stay always quiet.
Jonathan
Upon arriving at the property, I was immediately greatd by staff. Friendly man. I mentioned it was our first first time at this property and out of nowhere he upgraded us to a 3 bed, which was really super nice, and totally unexpected!! (A big thank you to that Gentleman) The extra room was super nice even had an AC, queen bed, and a TV!! In and out burgers is literally next door, a 1 minute walk. I had a very great experience here!! The room was super clean too and the entire building was whisper quiet!! I will definitely be going back there just because! I 110% recommend this place to everyone!
Tracy
There was cockroaches in the room.
Nelly
Barry helpful staff. A very clean room's Queen. Nice, quiet stair.
Yes, the train went through.But that was a white noise to me.It was fast
Yes, the train went through.But that was a white noise to me.It was fast
Ryan
Clean and organized room
Friendly check in
Comfortable room.
Friendly check in
Comfortable room.
Nathan
Property is a little dated, but it was clean and convenient
Barbara Leah
Clean room; sparse but with all the necessities; quiet. Perfect for what I needed
Jeff
Clean room. Staff friendly.
MICHAEL
Air was fine. Parking was a bit tight. Asked for a first floor room for medical conditions only to realize there is no first floor it is parking. They did put me very near elevator
Richard M
Always a great stay
natalie
Very Clean and very kind people but the noises at night are so earth shattering because of the train and people in the halls. A little pricey but If in a pinch, good option :)
Marc
Great staff, actually had a sense of humor! Room was perfect as it was just me, myself and I. Disappointed only by the fact Popeye’s next door was closed at 8:30 PM on a Friday night?! That aside, definitely staying here next time I’m in town.
Ramratan
Staff is helpful.
Richard M
Always a good stay here. Quite and peaceful
Harrison
No AC did not work well
Julie
The room was spotless, and had a fairly comfortable bed. I couldn’t get the cool air to come on after pushing the button, only warm air. I just wanted the fan, not cold air. The shower was great and had great pressure.
TOM
Very clean and convenient with great breakfast spot and burgers next door.
Tina
It was a good place to stay for an overnight stay. It was clean , bed was good. Biggest downside was no coffee pot or coffee in the morning.
Matthew
Great stay. Front desk staff great.
Richard M
Staff is always courteous The room and bathroom is always clean. Great place to stay
Richard M
Room and bathroom are always clean, staff always professional and friendly. This is a great place to stay
Robin
Clean room, convenient for one night
Ella
The room was very clean. Staff was pleasant.
Jennifer
room was big and comfortable
Gerald
Not sure why I was expecting better, but the room really does look a bit neglected . It wasn't what I expected, it looked clean but didn't feel clean. I regret using my onekey rewards to save money. Only positives were comfy bed & in&out next door.
David
Great property. Extra clean room, comfy bed, and great towels.
Richard M
Rooms are always clean, staff is always great.
Sean
Super clean and functional, manager is nice, vending machine is great, and no freeway noise despite the freeway... But the train! Light sleepers beware. Train runs until about 1am and starts up again around 7am.
Richard M
Very clean rooms, I enjoy this place. Staff is always courteous and professional.
Emin
Excellent
Richard M
Rooms are always clean the stuff is always great. Very professional very pleasant staff. The pleasant staff makes the stay that much more better
Richard M
Rooms are always clean beds are comfortable air conditioner works perfect. Definitely my Go to place when I'm in the area
NANCY
Easy covered parking. Easy check-in with nice staff. Elevator available next to office. Room on 3rd floor was clean, everything worked (no clock). Easy plugins next to bed. Only 1 hanger. Room refreshed with towels and bed change. Temperature controlled from ac heat along wall.
There is highway sound and a train comes past a couple times at night. Once in awhile a slight tremor from the train. Conveniently located to lots of places and 15. Inures from beach. Felt very safe.
Popeye’s next door. Yum. Good price on Truvago.
Recommend. Bring a fan for white noise.
There is highway sound and a train comes past a couple times at night. Once in awhile a slight tremor from the train. Conveniently located to lots of places and 15. Inures from beach. Felt very safe.
Popeye’s next door. Yum. Good price on Truvago.
Recommend. Bring a fan for white noise.
Kirk
Clean and pleasant
Richard M
Rooms are always great, staff is awesome. Laguna inn always works for me. Peaceful stay.
Jason
Was very pleased. Very nice room and clean.
Maria
This was the cleaniest hotel. I was impressed with the cleaning staff. The management was very nice.
Jessica
The man at the front desk was wonderful, allowing me to check in 2 hours early. The room was clean although really odd. Strange layout with lots of doors. Just had a weird vibe to it. The bed was pretty uncomfortable. Parking is limited.
Richard
Clean room, bathroom, floors and walls. The stay here is always great. Office staff is always great. Safe, quite place
Carmela
Clean rooms, friendly staff
Gay
The one word that describes this place is spartan. My room had the absolute minimum amenities, but the essentials were there. There were places to hang my clothes, put my bag, put my toiletries near the sink, and put my bedside things. The bed was quite comfortable and the shower was good. Even with the double pane windows the freeway noise was noticeable, but I expected that, given the location. I checked in after 11 pm, but I felt safe because there were plenty of people around due to the In-n-Out next door. Noisy air conditioners are my pet peeve, and the wall AC was pretty quiet. I snagged one of the last covered parking spots. There aren’t enough spots to accommodate all cars if the place is full. If you just need a place to sleep and get cleaned up, this is a good value.
GONZALO R
I definitely would go back, next time I am in the area.
The value is there
The value is there
Olivia
I stayed here for two nights, and overall, I wouldn’t stay again. Check-in was quick and easy, but the location wasn’t great — right by the freeway and not in the nicest area, with some homeless activity nearby.
The biggest issue was cleanliness. We actually found a cockroach in our room, which was really disappointing, especially considering how expensive the stay was. On the positive side, there’s a great diner nearby that we really enjoyed.
For the price, I expected a much better experience and a cleaner room. Unfortunately, I can’t recommend this hotel.
The biggest issue was cleanliness. We actually found a cockroach in our room, which was really disappointing, especially considering how expensive the stay was. On the positive side, there’s a great diner nearby that we really enjoyed.
For the price, I expected a much better experience and a cleaner room. Unfortunately, I can’t recommend this hotel.
Richard M
Clean room, nice and comfortable bed. Staff is always great, I enjoy staying here.
Miguel
Shout out to the office manager
Michael
Tiny lobby with bulletproof glass. I expect more for that price. No glasses in room. NO GLASSES. No coffee maker in room! Huh?
Location & surroundings
Americas Best Value Laguna Inn & Suites
28742 Camino Capistrano, San Juan Capistrano, United States
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Americas Best Value Laguna Inn & Suites
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