Pacific Edge Hotel

United States , Los Angeles - CA
LAGUNA BEACH, 647 South Coast Highway
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100 reviews shown

10/10

Exceptional

16 May 2026

Kevin

Staff was amazing, especially the valet guys, Casey and Chris!!!
This is most likely our new go to spot in Laguna.

Partner

10/10

Exceptional

14 May 2026

Monica

Amazing view and stay

Partner

8/10

Excellent

14 May 2026

Susan

Fabulous ocean view. Lovely balcony, but property definitely shows its age. Renovations probably coming sometime in September. Crystal at the front desk was great after several room key glitches.

Friends

6/10

Pleasant

12 May 2026

Irma

The location was great but the room needs some upgrades the carpet was dirty. shampoo it or remove it

10/10

Exceptional

12 May 2026

Jennifer

Clean room and very friendly staff

6/10

Pleasant

11 May 2026

Marion

The pictures featuring the rooms are nicely photoshopped and not what we got…

We got an outdated old room with chipped wall and an old bathroom. The room also had an old room smell to it. The shower was installed in a way that the water went towards the back wall and was not adjustable. Warm water was not abundant.

At the reception when we checked in they told us that the room has no view. So we did get an upgrade and had then a room with a balcony - which was nice. We could see the ocean further down behind another building that belongs to the hotel.

The beds were good and we slept well with the balcony door open - listening to the waves…

We were not aware that we had to pay $45 per day for parking our car. They said it’s posted at the end of the Expedia hotel page - where of course no one checks - as it says parking is available….

When we went to the beach no one was at the kiosk to give us towels and a beach lounger. When someone finally came after more than an hour - they were out of towels…

Quality of the room does not equal the price we paid.

This all said - the hotel is conveniently located central and you can walk everywhere…. We had a great time ….

Friends

2/10

Poor

11 May 2026

Jessica

Even though there’s parking all around the building, they forced you to pay $45 for valet. They will not bring your vehicle to the front so if you have a child or many bags you have to go up and down the stairs every single time you get your car. They advertise the newer building that they have on site but I was placed in the older building. The carpet is disgusting and it smelled like there was a smoker previously. There were little pieces of hair all over the shower like they didn’t even bother to clean it after the last person was there.

Family_with_children

10/10

Exceptional

10 May 2026

Brandon

Had a great stay

Partner

6/10

Pleasant

10 May 2026

Bonnie

The room was the issue. It was infested with ants! Even after maintenance came to clean, the ants were back the next day. Management was informed.

2/10

Poor

10 May 2026

Russell

Beat up proper. Basically someone has bought up a bunch of beach properties and called them part of the property. Pic on site are not consistent with our room. Run down. Lots of deferred maintenance. Called office twice for disposable cutlery. “We’re checking on it”. Never called back. Gave up and walked down the alley to a restaurant. Basically on an alley way. $1300 for 2 nights. Better places to stay for the price.

Partner

2/10

Poor

10 May 2026

Andrew

Terrible room conditios, d

2/10

Poor

09 May 2026

miguel

Me. Covraron. Dos. Veses. Y. Ni. Me. An. Devuelto. Mi dinero

Family_with_children

4/10

Poor

05 May 2026

Trishia

The hotel is outdated; room descriptions and pictures are vastly different than the actual rooms (not in a good way), hotel tries to charge you for every little thing, did not have hot water, rust everywhere, several buildings are not handicap accessible, very overpriced for what you get.

Self

10/10

Exceptional

05 May 2026

Manuel

Staff was outstanding employee who checked us in was so kind and helpful.

2/10

Poor

05 May 2026

Greg

We stayed at this property about five times in the last 20 years they have new owners in the last few years they now charge almost $50 a day to park your car along with the hotel c we should not include the $50 days for the car. We had a beach view hotel room which now the bar restaurant next door expanded around the bottom of the hotel and they have a party till 10:00 p.m. the first night we stayed very loud loud talking it was not a peaceful stay not enjoyable stay for the price for peace and privacy I did not get. I know it's a beach view and there's people on the beach but I didn't expect the bar to have a banquet ride underneath my room till 10:00 p.m. not happy!!!!!

Partner

4/10

Poor

04 May 2026

Kelly

The room felt dirty and gross. We’ve been staying here for 15 years at the Reef tower on oceanfront. Front desk was no help for any complaints. All they can say is….we’re remodeling soon. Shower had no water pressure….felt like a trickle. Very small room that we’ve never had before. Furniture falling apart. My husband had to put sugar packets underneath nightstand to keep drawer closed. Other pieces already had packets to make them operable. They should not be charging $300+ a night for a room that is like Motel 6. So disappointing as we’ve stayed here multiple times a year for 15 years.

Partner

2/10

Poor

03 May 2026

Daniel

Very run down and uncomfortably gross room. Similar to a poorly maintained college dorm. But, on the ocean, so I guess that’s why they can charge $600/night (incl $45 per night mandatory valet parking and $30 nightly bs amenities fee). I certainly would not stay here again and suggest you spend a few dollars more for a different hotel or just stay inland and walk a few minutes to the beach.

Partner

8/10

Excellent

29 Apr 2026

Christina

Beautiful view 🤗

Partner

4/10

Poor

28 Apr 2026

AWILDA

Needs major renovations - and room felt dirty!! Staff was amazing and responsive though!!!

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Jordin

Great

Partner

8/10

Excellent

24 Apr 2026

agatha

View and location an absolute 10!

10/10

Exceptional

21 Apr 2026

Jackie

The beach view was amazing clean room very close to the downtown area. Great location. Wish the pool was beachfront though.

Friends

6/10

Pleasant

21 Apr 2026

Thomas

Room was clean but very small

Partner

10/10

Exceptional

21 Apr 2026

Daylan

I had an amazing experience, beautiful property easy access to and from the beach. Staff was very helpful with anything I needed during my stay, I highly recommend staying at The Pacific Edge

10/10

Exceptional

20 Apr 2026

Anthony

Interesting property. It seems several different building have been acquired to make up this hotel.

We had a beach front room with a balcony. Stunning views and sounds. Very peaceful.

Be prepared for a resort fee of $30 and a valet fee of $45 for each day in addition to the room.

Partner

8/10

Excellent

19 Apr 2026

Beth

Stayed in the Reef Tower oceanfront. Stunning views! Enjoyed watching the tides change from our balcony! The bar/restaurant was fabulous. Great staff all around.

Friends

8/10

Excellent

18 Apr 2026

John

Staff were friendly and helpful

Partner

4/10

Poor

18 Apr 2026

Aimee

Room needs some serious updates. Most of the lights didn't work, the balcony door didn't lock, the screen door was removed and just left on the balcony so we couldn't enjoy the sound of the sea. No ability for baths, broken drain/absent drain plug , shower head is super old, and wall of the bathroom really needs some fixing. There is a $45 extra for parking on top of all of the other fees which makes a room over $500 a night when basic hotels have better maintained room. You basically pay for the view which is amazing but everything else was motel quality. BEWARE NO ELEVATORS OR RAMPS and no help to bring your luggages down stairs

Family_with_children

10/10

Exceptional

16 Apr 2026

Sonique

It was a perfect view right on the water just like the picture

4/10

Poor

16 Apr 2026

Sofia

The beach view was nice; however, our sink broke, and we did not get help until we were checking out. Someone also threw up in the elevator, and it was poorly cleaned hours later, after we had to call the front desk to inform them.

10/10

Exceptional

16 Apr 2026

Eric

We had a great time!!

2/10

Poor

15 Apr 2026

Edith

Right at 11am check out time they are standing outside the door with a clip board invading your space. Telling you its time to check out if not there is all these fees per hour. Not professional, inviting and or welcoming. Customer service is bad the entire staff needs better training. Rooms need to be upgraded feels like a motel not a hotel.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Alfredo

Very nice ‼️

6/10

Pleasant

14 Apr 2026

Nicole

Not what I was expecting based on the money paid and the thumbnail pictures of the room that I selected. They get you with the clean, sleek, modern pictures but in person is different story.

8/10

Excellent

13 Apr 2026

Jorge

Valet only parking $45 a day and a $160 fee as well but over all a good hotel

Friends_and_family Friends

4/10

Poor

13 Apr 2026

Lizeth

Won’t be back

Family_with_children

10/10

Exceptional

13 Apr 2026

Juan C

Very relaxing

Friends

10/10

Exceptional

12 Apr 2026

Becky

The best view of the ocean from our deck! Spotted a couple whales one of the mornings out just a few feet! Great relaxing place to spend a few days!

6/10

Pleasant

12 Apr 2026

Alyssa

The room was clean but dated. The font desk staff was ok; they answered questions but did not go out of their way to be helpful. The engineer who helped fix our broken faucet was a very sweet man.
The bar/deck was great and the staff there was very nice. Mostly I would say the location was great but the property was run down and in need of some love.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

kyung

View from the reef tower was unrivaled & the staff was warm & welcoming

Partner

8/10

Excellent

10 Apr 2026

Kim

Bewutil

8/10

Excellent

10 Apr 2026

Justin

If you come here you are coming for the beach. Rooms are out dated and sparse. They try but they are still older rooms in the wet air. However the location can’t be beat! Of you n like falling asleep to by the sound of b the ocean and having amazing dining options steps from you this is a great place. Staff is friendly enough. If you are looking for luxury this isn’t it. However if you are looking for a amazing location and unpretentious beach life this is a great value.

Family_with_children

2/10

Poor

10 Apr 2026

Robert

Roaches in the room didn’t finish my trip I left early.

10/10

Exceptional

09 Apr 2026

Bertha

Always enjoy to come to this place. I love it. I hope to see you soon.

Friends

4/10

Poor

09 Apr 2026

Jeanie

The Driftwood Restaurant was very nice but I don't think the hotel owns it.
This hotel desperately needs remodeling. So old, and cruddy. No safe in the room. Stairs and up down to get anywhere. I will never stay there again.
The beach is nice if you can get down to it.

Friends

8/10

Excellent

09 Apr 2026

Luz

Beach view is amazing

Friends_and_family Family

2/10

Poor

09 Apr 2026

Debora

Pee stained smelly carpets. No noise insulation. No hot water. Dirty pools with loose wires. Not very good customer service. Bed ok. AC did not work correctly. Need clear signs to find beach access. Would not recommend ever to anyone. Needs to be renovated. Very disappointing.

Friends

4/10

Poor

06 Apr 2026

Mathew

The towels in our room didn’t appear clean, which was concerning right away. We also booked expecting the advertised spring promotion with free parking, but that offer wasn’t honored during our stay.

The overall condition of the property was very run down. The carpet in the walkways leading to the rooms is coming up from the floor and feels like a tripping hazard. Inside the room, everything felt outdated and poorly maintained—some of the wood flooring was coming apart and even patched with duct tape, which looked very unprofessional, especially for what was supposed to be one of their best room options.

2/10

Poor

06 Apr 2026

Bailey

Do not stay here.

This hotel is extremely run down and nothing like the photos - it genuinely feels like false advertising. The difference between what is shown online and what you actually get is shocking.

The room was in very poor condition, right on the highway with constant noise, and the walls are so thin you can hear everything from neighbouring rooms and upstairs. It also didn’t feel clean, which made the stay even more uncomfortable.

We raised our concerns immediately and asked for a refund. The front desk advised that management only works 9–5 and refused to contact anyone outside those hours, which was incredibly frustrating and unhelpful.

We were forced to stay one night and were moved to a different room. While it was quieter, it had a strong musty smell and was still well below an acceptable standard for the prices charged.

This property urgently needs a full renovation, or to be taken off booking platforms altogether.

Avoid at all costs.

Family_with_children

8/10

Excellent

04 Apr 2026

Michael

Nice clean, big suite. The parking being $45 a day for being a guest and paying 1800 before any parking or additional daily fees for 4 nights.. a little frustrating. Big suite and amazing view. Have blackout curtains for big doors but not for window that the sun actually rises in. No kitchen supplies.. big counter and fridge but no utensils or supplies to use, no welcome gifts for getting the best room. Coffee creamer packets appeared to be expired and crusty, lack of maintenance it seems… holes in screen door, big openings where AC can allow in bugs. If some things were fixed we may go back but the additional fees and parking were quite outrageous for a non 5-star hotel and experience. Once again can’t beat the views and beach access but definitely some things to work on for future customers. I don’t think it was worth $2,300 for 4 nights with the additional costs, maybe some discounts would have been appreciated for us planning ahead and choosing that location.

Partner

10/10

Exceptional

03 Apr 2026

ryan

This property is uniquely located near the heart of downtown Laguna Beach close to restaurants and bars and on the sand. Excellent sunset views and very nice staff and the restaurants are excellent too.

Family_with_children

8/10

Excellent

01 Apr 2026

Jani

The view was perfect. Looking straight at ocean. Beautiful sight. Room clean and Mrs. Cristal is the best and on her job.

Partner

2/10

Poor

01 Apr 2026

Thomas

Bathroom tub we pealing and cracked paint/mushy walls. No fan in bathroom but also no remote for the TV. Called from desk and was told that I needed two remotes for the tv, one to turn it on and another to change the channel. I only had the remote to turn it on. Desk person said no one was there to get the proper remote for me so I had to listen to the people in the next room moan all night. Terrible and will never stay there again. Property was terribly run down for the crazy price.

Partner

8/10

Excellent

31 Mar 2026

Luz

Jennifer was great . She had our lounge chairs and umbrellas ready and would check on us to see n in f we were doing good.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

DeAnna

1 star property, 5 star views.

Pet

10/10

Exceptional

31 Mar 2026

Tiffanie

Enjoy my stay breakfast was good had a lot of places near by

Family_with_children

8/10

Excellent

30 Mar 2026

Nicol

Patio/poolside furniture was falling apart and there was sand in the jacuzzi. The pool closest to the street didn’t look like it had been skimmed that day. The flooring in the hallways was peeling. The decorative pillow on my bed was stained. The bathroom light fixture was corroded and the shower curtain wouldn’t close all the way, at either end. It is an old property, and it needs some major upgrades, but you can’t beat the location.
The beach attendant was prompt and the loungers were very comfortable.

Friends

8/10

Excellent

30 Mar 2026

Laura

Clean room but carpet was very dirty and old looking. Being a hotel on the beach, maybe ceramic flooring would be best.

Friends

10/10

Exceptional

25 Mar 2026

Nina

The staff are very kind, professional and generous.

10/10

Exceptional

25 Mar 2026

Cipriana

The hotle does need a bit upgrades maybe more mirrors in the rooms, lightning but like I said they are upgrades. The hotel is perfectly located at the beach with easy access to it. They have valet parking and it helps with the hassle of traffic. It is near all and anything you need during the stay. The housekeeping is amazing and very attentive. I will definitely be staying here on my next trip.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Danielle

Direct beach access and clean rooms.

Family_with_children

8/10

Excellent

24 Mar 2026

April

Unfortunately the property hasn't been kept up over the years . The people are nice and friendly and being on the ocean is lovely

10/10

Exceptional

24 Mar 2026

adam

Amazing location, great views. Love the restaurant.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Remy

We really enjoyed our experience here. The Driftwood Kitchen staff was amazing especially Lisa and Sean.

Family_with_children

6/10

Pleasant

23 Mar 2026

Michael

This place is dated and worn. It needs some sprucing up for the prices they charged. The most redeeming feature was its access (next door) to "The Deck" - a very popular beachside bar and "Driftwood", an excellent restaurant. The staff however were wonderful!!

Self

4/10

Poor

22 Mar 2026

Mary K

Our room was on the 3rd floor and even though the small AC was set at 62 and was blowing the room was horribly hot. We called the front desk 3 times and were told that there wasn’t anything that could be done. They said they would bring a fan and then never did. Very disappointing for the amount you pay for a room

Friends

8/10

Excellent

21 Mar 2026

Jessica

Ye... loved how close we were to the ocean

Family

6/10

Pleasant

19 Mar 2026

Anna

It is a great location, quick beach access. First come first get umbrellas and chairs. All the staff is great. The not so good: partial beach view is standing next to the window. Not a see from my bed view. Yes, you do have to do valet. Valet is excellent. Two ice machines for the whole complex. Cleaner than i expected. Property is many buildings. Look at a mao before you pay for a room. I was in the Premier building. Cheated on ocean view, there is one if you want to stand by your window and look at 5 feet of ocean. My reservation did state partial ocean view. It isn't a lie, but i would never pay that price again. The room was very roomy and the bathroom has a tub and shower. Beach towels are provided. Lots of stairs at the Premier. Not good for handicap. Lots to do around the hotel. Shopping, dining, grocery store. It is on California highway 1.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Giselle

Amazing stay.

Partner

8/10

Excellent

17 Mar 2026

David

It’s right on the ocean , so big win there , beds could be a bit more comfortable, and maybe include a room microwave. But again the ocean is the big win , I don’t think you can get any closer than to actually jump in . Loved it

6/10

Pleasant

16 Mar 2026

Sarah

The poolside service was nice and convenient and comfortable and pets were welcomed

Friends_and_family Friends

4/10

Poor

16 Mar 2026

Lissette

False advertisement. The room advertised was not the room Booked.

Family

10/10

Exceptional

16 Mar 2026

Stephanie

Amazing location! Great price! Clean and bacic room but spacious! Great views! Will come again!

Partner

6/10

Pleasant

14 Mar 2026

Madison

Don’t get me wrong room was clean more of a older hotel for sure the line was long for check in only 2 people working parking is horrible so I recommend valet for 45$ a night and they also don’t have a elevator so expect a 1hr of waiting for your luggage if you have a lot. As we struggled to find our room the key didn’t work so I had to go back and wait in line to get new keys?! Definitely won’t be staying here again.

Partner

8/10

Excellent

14 Mar 2026

Marisa

Visited the location during our spring break which was a few weeks ahead of the area. Pricing was REALLY good for the location, so I set the bar pretty low with room expectations. We got the suite that had a king/queen and small kitchenette. Overall, room was clean. My hopes were to be able to use the kitchenette a little more but the oven was questionable. We can use the word vintage. The fridge was a good size though and there were plates and utensils so that was helpful. The location though was perfect for my teenagers and me. Ralph’s was right across the street and The Taco Stand was a few steps away not to mention a short walk to the beach and everything downtown Laguna. We had views of the ocean; our room was right on PCH so it was views but not ocean beach sounds. Again, I kept price point in mind. I would book again at the price we got the suite at ($275 + $45 valet). I’m sure during peek season it’s more which I would opt for an AirBnB in Balboa/Newport.

Friends_and_family Family

2/10

Poor

09 Mar 2026

Maricruz

Customer service is very poor and rude

10/10

Exceptional

09 Mar 2026

Lindsey J

Great location the room ac didn’t

10/10

Exceptional

09 Mar 2026

Diana

Beautiful

4/10

Poor

09 Mar 2026

Jordanna

Room is very worn down. Shower wasn’t draining. We booked based off the photos and were placed in a room very opposite than what we booked. Noticed after we got to our room that there are newer ones located to the building beside. Bed was very worn out and lumpy. Great view, and right beside good restaurants.

10/10

Exceptional

08 Mar 2026

Xavienne

Ocean view.

Family

8/10

Excellent

07 Mar 2026

Amy

Clean sheets and towels, friendly staff, great location

Partner

10/10

Exceptional

06 Mar 2026

Elton

Always so kind

Self

2/10

Poor

05 Mar 2026

ann

Horrible is an understatement! First we moved rooms because there was a musty smell and the refrigerator didn’t work and the room was absolutely disgusting. Once we were to our new room, we had no Internet service and no heater. The curtains were absolutely disgusting as was the bedding had a horrible smell. At this point, we were exhausted and just wanted to go to sleep and get out of there first thing in the morning. We let them know multiple times and all they did was hand us the manager’s phone number. I absolutely never leave reviews, but this one wasn’t necessary. Pictures are catfish at its finest stand clear of this place. It was meant to be a one night refresher from our week of Disneyland to unwind was a complete nightmare, stand clear!!!

8/10

Excellent

05 Mar 2026

maurice

Great location literally right on the beach. Amazing view from our balcony. Loved that each unit of rooms had its own pool and hot tub. Very nice bar and restaurant. Excellent location in the middle of all the LB action. And the staff was incredibly nice and helpful. Older property, but all the benefits make it worth the stay. 4.5 stars

Partner

6/10

Pleasant

04 Mar 2026

John-Riley

Property overall was a little older and run down a bit, they don’t tell you that it is valet parking only, room just felt a little dirty

Partner

8/10

Excellent

02 Mar 2026

Roxanne

Location was good, but the hotel is kind of rundown

Partner

10/10

Exceptional

02 Mar 2026

Luke

Room overlooked the beach and ocean. Check-in process with Irene was fantastic!

6/10

Pleasant

01 Mar 2026

Lilit

Overall our stay was okay!
Pro- great location, they have chairs and umbrellas for the beach
Cons- rooms are not what they look like in the pictures, outdated old, and run down
Wifi and internet service are terrible in the room
Valet parking only, no self parking and it's $45 per day.
During our check in the reception guy was very rude

Friends

10/10

Exceptional

28 Feb 2026

Jared H

The place was old and dated but it was clean and the close proximity to the beach and downtown shopping was nice.

Family

4/10

Poor

28 Feb 2026

Maria

Staff were amazing! everyone was helpful and friendly. The location was absolutely amazing, 5 min walk to main beach. Very centric location. However… the room was dirty, the carpet looked like it hadn’t been properly cleaned in a while. We were only staying there for one night, and for the price and location we couldn’t really complain. I think i’d be amazing if maybe they added pictures of the lower rate rooms as well!!, that way the surprise after checking in is not as significant. Looked nothing like the pictures unfortunately. But again, price + location was good!

4/10

Poor

25 Feb 2026

Jill

The location was great, walking distance to lots of restaurants and right on the beach. The front desk attendant was very thorough, patient and professional. She was the best part about the hotel! The problem was, I would never sleep in that room again! It was very small and cramped, the bath room was tiny. The carpet looked filthy. The room was very dated and grungy. The blow dryer didn’t work so they replaced it with another one that didn’t work. The valet we paid $45 for, we had to drag our own stuff down concrete stairs, all the way around the building down the side of the building and all the way down about another half block. They didn’t take our luggage to our room or help in anyway. We just drug our stuff all that ways to the room and the next morning down to the car! Overall, the staff was great that I would never stay there again.

Pet

10/10

Exceptional

24 Feb 2026

Stuart

Crashing waves. Amazing

2/10

Poor

24 Feb 2026

Sophia

The pictures only depict about 30% of the entire hotel, the rest is more like a motel

Self

10/10

Exceptional

23 Feb 2026

Fernando

muy bonito el lugar no tengo nada que decir 10/10 🔥😍

Partner

10/10

Exceptional

23 Feb 2026

Stacey

Loved the room! Great staff too. Wonderful location.

Friends_and_family Family

2/10

Poor

22 Feb 2026

Khaled

The room very extremely small and uncomfortable, the bed was not comfortable, floor creaked when you walk on it , building needs upgrades in a big way, you could hear the guy next door to me farts lol it wasn’t a romantic trip as i anticipated

Partner

8/10

Excellent

21 Feb 2026

Kaiya

Ocean view room was gorgeous

Partner

6/10

Pleasant

21 Feb 2026

William

This place is all around ok or fine. The entire hotel is dingy, rooms are run down, carpets torn, pool area is aged etc...The staff are awesome and friendly, but otherwise you can find better maintained hotels at the same price or better.

Family_with_children

2/10

Poor

20 Feb 2026

Colleen

Unfriendly staff. Lack of response. Rooms and facilities need maintenance and updates. Hugely dissapointing.

10/10

Exceptional

19 Feb 2026

Stacy

Awesome!!