Pacific Edge Hotel

United States , Los Angeles - CA
LAGUNA BEACH, 647 South Coast Highway
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100 reviews shown

8/10

Excellent

30 Mar 2026

Nicol

Patio/poolside furniture was falling apart and there was sand in the jacuzzi. The pool closest to the street didn’t look like it had been skimmed that day. The flooring in the hallways was peeling. The decorative pillow on my bed was stained. The bathroom light fixture was corroded and the shower curtain wouldn’t close all the way, at either end. It is an old property, and it needs some major upgrades, but you can’t beat the location.
The beach attendant was prompt and the loungers were very comfortable.

Friends

8/10

Excellent

30 Mar 2026

Laura

Clean room but carpet was very dirty and old looking. Being a hotel on the beach, maybe ceramic flooring would be best.

Friends

10/10

Exceptional

25 Mar 2026

Nina

The staff are very kind, professional and generous.

10/10

Exceptional

25 Mar 2026

Cipriana

The hotle does need a bit upgrades maybe more mirrors in the rooms, lightning but like I said they are upgrades. The hotel is perfectly located at the beach with easy access to it. They have valet parking and it helps with the hassle of traffic. It is near all and anything you need during the stay. The housekeeping is amazing and very attentive. I will definitely be staying here on my next trip.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Danielle

Direct beach access and clean rooms.

Family_with_children

8/10

Excellent

24 Mar 2026

April

Unfortunately the property hasn't been kept up over the years . The people are nice and friendly and being on the ocean is lovely

10/10

Exceptional

24 Mar 2026

adam

Amazing location, great views. Love the restaurant.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Remy

We really enjoyed our experience here. The Driftwood Kitchen staff was amazing especially Lisa and Sean.

Family_with_children

6/10

Pleasant

23 Mar 2026

Michael

This place is dated and worn. It needs some sprucing up for the prices they charged. The most redeeming feature was its access (next door) to "The Deck" - a very popular beachside bar and "Driftwood", an excellent restaurant. The staff however were wonderful!!

Self

4/10

Poor

22 Mar 2026

Mary K

Our room was on the 3rd floor and even though the small AC was set at 62 and was blowing the room was horribly hot. We called the front desk 3 times and were told that there wasn’t anything that could be done. They said they would bring a fan and then never did. Very disappointing for the amount you pay for a room

Friends

8/10

Excellent

21 Mar 2026

Jessica

Ye... loved how close we were to the ocean

Family

6/10

Pleasant

19 Mar 2026

Anna

It is a great location, quick beach access. First come first get umbrellas and chairs. All the staff is great. The not so good: partial beach view is standing next to the window. Not a see from my bed view. Yes, you do have to do valet. Valet is excellent. Two ice machines for the whole complex. Cleaner than i expected. Property is many buildings. Look at a mao before you pay for a room. I was in the Premier building. Cheated on ocean view, there is one if you want to stand by your window and look at 5 feet of ocean. My reservation did state partial ocean view. It isn't a lie, but i would never pay that price again. The room was very roomy and the bathroom has a tub and shower. Beach towels are provided. Lots of stairs at the Premier. Not good for handicap. Lots to do around the hotel. Shopping, dining, grocery store. It is on California highway 1.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Giselle

Amazing stay.

Partner

8/10

Excellent

17 Mar 2026

David

It’s right on the ocean , so big win there , beds could be a bit more comfortable, and maybe include a room microwave. But again the ocean is the big win , I don’t think you can get any closer than to actually jump in . Loved it

6/10

Pleasant

16 Mar 2026

Sarah

The poolside service was nice and convenient and comfortable and pets were welcomed

Friends_and_family Friends

4/10

Poor

16 Mar 2026

Lissette

False advertisement. The room advertised was not the room Booked.

Family

10/10

Exceptional

16 Mar 2026

Stephanie

Amazing location! Great price! Clean and bacic room but spacious! Great views! Will come again!

Partner

6/10

Pleasant

14 Mar 2026

Madison

Don’t get me wrong room was clean more of a older hotel for sure the line was long for check in only 2 people working parking is horrible so I recommend valet for 45$ a night and they also don’t have a elevator so expect a 1hr of waiting for your luggage if you have a lot. As we struggled to find our room the key didn’t work so I had to go back and wait in line to get new keys?! Definitely won’t be staying here again.

Partner

8/10

Excellent

14 Mar 2026

Marisa

Visited the location during our spring break which was a few weeks ahead of the area. Pricing was REALLY good for the location, so I set the bar pretty low with room expectations. We got the suite that had a king/queen and small kitchenette. Overall, room was clean. My hopes were to be able to use the kitchenette a little more but the oven was questionable. We can use the word vintage. The fridge was a good size though and there were plates and utensils so that was helpful. The location though was perfect for my teenagers and me. Ralph’s was right across the street and The Taco Stand was a few steps away not to mention a short walk to the beach and everything downtown Laguna. We had views of the ocean; our room was right on PCH so it was views but not ocean beach sounds. Again, I kept price point in mind. I would book again at the price we got the suite at ($275 + $45 valet). I’m sure during peek season it’s more which I would opt for an AirBnB in Balboa/Newport.

Friends_and_family Family

2/10

Poor

09 Mar 2026

Maricruz

Customer service is very poor and rude

10/10

Exceptional

09 Mar 2026

Lindsey J

Great location the room ac didn’t

10/10

Exceptional

09 Mar 2026

Diana

Beautiful

4/10

Poor

09 Mar 2026

Jordanna

Room is very worn down. Shower wasn’t draining. We booked based off the photos and were placed in a room very opposite than what we booked. Noticed after we got to our room that there are newer ones located to the building beside. Bed was very worn out and lumpy. Great view, and right beside good restaurants.

10/10

Exceptional

08 Mar 2026

Xavienne

Ocean view.

Family

8/10

Excellent

07 Mar 2026

Amy

Clean sheets and towels, friendly staff, great location

Partner

10/10

Exceptional

06 Mar 2026

Elton

Always so kind

Self

2/10

Poor

05 Mar 2026

ann

Horrible is an understatement! First we moved rooms because there was a musty smell and the refrigerator didn’t work and the room was absolutely disgusting. Once we were to our new room, we had no Internet service and no heater. The curtains were absolutely disgusting as was the bedding had a horrible smell. At this point, we were exhausted and just wanted to go to sleep and get out of there first thing in the morning. We let them know multiple times and all they did was hand us the manager’s phone number. I absolutely never leave reviews, but this one wasn’t necessary. Pictures are catfish at its finest stand clear of this place. It was meant to be a one night refresher from our week of Disneyland to unwind was a complete nightmare, stand clear!!!

8/10

Excellent

05 Mar 2026

maurice

Great location literally right on the beach. Amazing view from our balcony. Loved that each unit of rooms had its own pool and hot tub. Very nice bar and restaurant. Excellent location in the middle of all the LB action. And the staff was incredibly nice and helpful. Older property, but all the benefits make it worth the stay. 4.5 stars

Partner

6/10

Pleasant

04 Mar 2026

John-Riley

Property overall was a little older and run down a bit, they don’t tell you that it is valet parking only, room just felt a little dirty

Partner

8/10

Excellent

02 Mar 2026

Roxanne

Location was good, but the hotel is kind of rundown

Partner

10/10

Exceptional

02 Mar 2026

Luke

Room overlooked the beach and ocean. Check-in process with Irene was fantastic!

6/10

Pleasant

01 Mar 2026

Lilit

Overall our stay was okay!
Pro- great location, they have chairs and umbrellas for the beach
Cons- rooms are not what they look like in the pictures, outdated old, and run down
Wifi and internet service are terrible in the room
Valet parking only, no self parking and it's $45 per day.
During our check in the reception guy was very rude

Friends

10/10

Exceptional

28 Feb 2026

Jared H

The place was old and dated but it was clean and the close proximity to the beach and downtown shopping was nice.

Family

4/10

Poor

28 Feb 2026

Maria

Staff were amazing! everyone was helpful and friendly. The location was absolutely amazing, 5 min walk to main beach. Very centric location. However… the room was dirty, the carpet looked like it hadn’t been properly cleaned in a while. We were only staying there for one night, and for the price and location we couldn’t really complain. I think i’d be amazing if maybe they added pictures of the lower rate rooms as well!!, that way the surprise after checking in is not as significant. Looked nothing like the pictures unfortunately. But again, price + location was good!

4/10

Poor

25 Feb 2026

Jill

The location was great, walking distance to lots of restaurants and right on the beach. The front desk attendant was very thorough, patient and professional. She was the best part about the hotel! The problem was, I would never sleep in that room again! It was very small and cramped, the bath room was tiny. The carpet looked filthy. The room was very dated and grungy. The blow dryer didn’t work so they replaced it with another one that didn’t work. The valet we paid $45 for, we had to drag our own stuff down concrete stairs, all the way around the building down the side of the building and all the way down about another half block. They didn’t take our luggage to our room or help in anyway. We just drug our stuff all that ways to the room and the next morning down to the car! Overall, the staff was great that I would never stay there again.

Pet

10/10

Exceptional

24 Feb 2026

Stuart

Crashing waves. Amazing

2/10

Poor

24 Feb 2026

Sophia

The pictures only depict about 30% of the entire hotel, the rest is more like a motel

Self

10/10

Exceptional

23 Feb 2026

Fernando

muy bonito el lugar no tengo nada que decir 10/10 🔥😍

Partner

10/10

Exceptional

23 Feb 2026

Stacey

Loved the room! Great staff too. Wonderful location.

Friends_and_family Family

2/10

Poor

22 Feb 2026

Khaled

The room very extremely small and uncomfortable, the bed was not comfortable, floor creaked when you walk on it , building needs upgrades in a big way, you could hear the guy next door to me farts lol it wasn’t a romantic trip as i anticipated

Partner

8/10

Excellent

21 Feb 2026

Kaiya

Ocean view room was gorgeous

Partner

6/10

Pleasant

21 Feb 2026

William

This place is all around ok or fine. The entire hotel is dingy, rooms are run down, carpets torn, pool area is aged etc...The staff are awesome and friendly, but otherwise you can find better maintained hotels at the same price or better.

Family_with_children

2/10

Poor

20 Feb 2026

Colleen

Unfriendly staff. Lack of response. Rooms and facilities need maintenance and updates. Hugely dissapointing.

10/10

Exceptional

19 Feb 2026

Stacy

Awesome!!

10/10

Exceptional

18 Feb 2026

Joseph

room was spotless and staff was super friendly and accommodating

Partner

4/10

Poor

18 Feb 2026

John

Hidden fees were too much, car parking, and a daily use rate for what? Then the cost for Valentine's Day at the restaurant, no costs and then the bill with Gratuity built in and then asking for another tip wow!!!

Partner

4/10

Poor

17 Feb 2026

Leah

They lost our reservation. The coffee maker didn’t work and it was a lot of effort to get a new one and then they apparently had a plumbing emergency but neglected to tell anyone so we had to endure the horrible noise for hours.

Partner

10/10

Exceptional

15 Feb 2026

Yanik

Amazing view!

10/10

Exceptional

15 Feb 2026

Phak

Room and view from balcony to ocean is perfect will come again

Leisure Partner

10/10

Exceptional

15 Feb 2026

Nancy

Oceanfront room

Leisure Friends

10/10

Exceptional

12 Feb 2026

Peter

Ocean front room views are epic. Staff was super accommodating.

8/10

Excellent

10 Feb 2026

Jesus

Clean room and amazing view of the ocean.

Leisure Family

10/10

Exceptional

08 Feb 2026

Aeron

Great location

10/10

Exceptional

07 Feb 2026

Taylor

Amazing room

2/10

Poor

07 Feb 2026

Zohrab

extra fees per arrival, got double charged for parking, rude and awful customer service

8/10

Excellent

07 Feb 2026

John

Room was accommodative but spartan. There was no microwave or any utensils or even a paper towel. TV was not a "smart TV" but decent channel selection. Bed was comfortable and room was clean. WI-FI advertised as "high speed" was barely functionable at 1-2 bars.
Placement on beach was great and very accessible. Plan to stay there next time.

Self

2/10

Poor

04 Feb 2026

Timothy

The staff was nice, but the room and parking was terrible! This room made Motel 6 look like luxury. The listing was completely misleading. No view, no space, the ac unit was coming off the wall, the tv was falling off its mount, it smelt and felt musky.
Parking is a 45$ per day manditory valet which is even more ridiculous. This ruined my anniversary plans

Leisure

8/10

Excellent

04 Feb 2026

Danielle

Beach shanty vibes in the best way. Ocean air and you ca hear the waves crash in the room. A little rust and beachy ware but it vibes with authentic beach town vs commercial hotel chain- like beach rustic charm.

The staff was above and beyond welcoming.
We stayed on a beach facing room. Was minimal and aesthetic. Very clean but did have a slight must I’m sure from the humidity of being beach front.

Tv didn’t work. But we aren’t big tv people so nbd.

We loved it! Will be back!

Leisure Partner

6/10

Pleasant

03 Feb 2026

Rebecca

I love this location and the staff but the room was across from the valet pretty noisy and something was constantly tapping in the ceiling every 5-10 minutes loudly every day and night making it difficult to sleep. Also three valet was sleeping in a car and we were trying to make an early morning flight he did not have his cell phone on to hear the calls from the front desk.

Business Partner

6/10

Pleasant

03 Feb 2026

Angelica

Matress

8/10

Excellent

02 Feb 2026

Steven

Staff was very good. Room clean. Bathrooms needed upgrades.

Leisure Family

10/10

Exceptional

01 Feb 2026

Marie Claire

Big rooms, valet parking only, walking distance to the Laguna strip, beachfront would definitely come back

Leisure Partner

2/10

Poor

27 Jan 2026

Catherine

Outdated and old

Partner

8/10

Excellent

26 Jan 2026

DeAnna

The view

10/10

Exceptional

25 Jan 2026

Laura

Beautiful views, beautiful room, super clean

Leisure Partner

10/10

Exceptional

25 Jan 2026

Mithamaly

The rooms were nice with a beautiful view and staff was amazing.

Leisure Partner

10/10

Exceptional

25 Jan 2026

tiffanie

The view and you can walk and get what you need

Partner

4/10

Poor

24 Jan 2026

KRISTA

The rooms do not reflect the photos super disappointing and overpriced. Most of the rooms aren’t renovated and stink horribly. The staff was helpful and upgraded my room
For a discount but I would never go back. The water in the shower never got hot and was really hard to even turn on. Only upside was the beach access.

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Marissa

Christal and the valet staff were amazing!

Leisure Partner

6/10

Pleasant

22 Jan 2026

jerleesha

The rooms aren’t as nice as the website say they are everything is out dated! The view is immaculate the staff was wonderful and welcoming

Business_and_leisure Partner

10/10

Exceptional

20 Jan 2026

Christina

. The room was clean, towels and sheets bed, very clean and fresh.

4/10

Poor

19 Jan 2026

Andrea

My stay was disappointing and did not reflect the reviews or photos. Check-in was poor—there were no upgrade options offered and no explanation of hotel amenities. My room did not have hot water or a microwave, and I was not informed at check-in that a microwave/snack room was available on the first floor. The room was very small with a parking lot view. The bathtub showed significant wear with chipped paint and appeared unclean, to the point that I avoided using the shower. Overall, the hotel did not feel luxurious, and service and aesthetics were underwhelming. Additionally, self-parking was not available despite Expedia stating that it was; valet was the only option.

8/10

Excellent

19 Jan 2026

Lynda

Good Stay - Reasonable Price

Leisure Family

6/10

Pleasant

16 Jan 2026

Celia

Had to upgrade 150$ for a room with a view. Older hotel but ocean view is a must

Leisure Family

10/10

Exceptional

15 Jan 2026

Casandra

Friendly staff. Gorgeous view. Plan to pay an extra $45 for valet parking.

Leisure Family

4/10

Poor

15 Jan 2026

Jeff

Dirty old room.

8/10

Excellent

13 Jan 2026

Luz

Nice staff

Partner

10/10

Exceptional

12 Jan 2026

michael

Greta hotel.

Partner

10/10

Exceptional

09 Jan 2026

Marissa

Being in the hospitality industry for over 18 years, I truly appreciate exceptional service. Crystal was warm and welcoming at check-in, provided helpful dining information, and reassured us that the room we booked would have a beautiful view. When we woke up the next morning, we were delighted to see the beach just as she promised. Her level of service was comparable to checking into the Ritz—professional, attentive, and genuinely caring.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Carol

Staff was welcoming, offered and took a bunch of pictures of us in our New Years garb. The location of the room, unbeatable!

Leisure Friends

6/10

Pleasant

04 Jan 2026

Noor Bahnam

Beautiful unobstructed views of the ocean during daytime, however very dark balcony in the evening. Two things were negative, the first is the very dark balcony, we would've loved some lights on the balcony to enjoy the views in the evening. I noticed there was another building that had nicer balconies with lights, that room/ building was never offered to us even though upon checking out, I asked about it, the receptionist told me it was oceanfront rooms, same category that we booked. The second issue was the complementary beach chairs/ umbrellas, we were told it was not offered for the entire week due to weather, even though the weather was beautiful most of the time and it was mentioned on the booking and we were charged a hefty service fee that included this service. I believe, we should get partially refunded for this. Otherwise the location is great and if not for these two negative points, I would score it much higher.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

David

Great location and accommodating staff. Love the sound of the surf at night from the partial view room.

2/10

Poor

04 Jan 2026

Katelynn

1. Drawer in room broken - maintenance had to tape it shut
2. Shower is freezing
3. No elevator to our room, had to carry luggage up flights stairs
4. Pool freezing
5. No towels at pool
6. No person getting beach loungers and chairs out.
7. Heater in room broken

Not sure what our resort fee was for considering all the above. Expensive awful stay.
We have been here before without these issues.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Raffi

View was nice

2/10

Poor

01 Jan 2026

Andrey

Staff is ok, room, amenities and “something else” should be much better for price and the area

Partner

2/10

Poor

01 Jan 2026

Dylan

Room did not match the photos (chairs and table on the patio were much different, lots of other differences) and the "FREE VALET PARKING WITH BOOKING!" was incredibly misleading. Even the two front desk associates agreed that "many people" had walked in that day thinking they had free parking as well, only to find out that we all "booked the wrong package".

The elevator in the "Premier Tower" is embarrassingly dirty, decrepid, and needs exhaustive renovation. For the price of the room/tower, you would think that there would be investment made back into the building. I've stayed here several times over the years, and they often neglect commonareas. Big bummer.

2/10

Poor

28 Dec 2025

Selena

Only great thing was the ocean view (which is given) I personally think there is a lot they need to work on here. I understand it’s an older building but it’s wayyyyyy besides that.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Shelley

Nice location in town with accessibility to beach.

2/10

Poor

27 Dec 2025

Pamela

It’s gone

8/10

Excellent

26 Dec 2025

Elizabeth

Great views. Great location. We love staying here. A little run down though

Leisure Family

8/10

Excellent

22 Dec 2025

Omar

The rooms need some upkeep.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Elaine

We loved it. Clean! The staff was very professional. Our room was looking at the ocean very nice!

Partner

6/10

Pleasant

06 Dec 2025

Jackeline

Staff, amenities and room was nice. The only thing i

6/10

Pleasant

05 Dec 2025

David

Parking $45 per night not expected

Leisure Partner

8/10

Excellent

02 Dec 2025

Eva

I love this place but I am not able to climb stairs. The room I reserved is down two flights of stairs and there is NO elevator access. I had to be put in a different room that only had a partial ocean view. I would just like the rooms that require stairs be labeled in larger font. I found on the website in some fine print an notice that one of your hotel buildings lacks elevators. Or maybe the hotel could put a wheelchair/ elevator/ lift??

Leisure Partner

10/10

Exceptional

30 Nov 2025

NORAH

On the beach!

10/10

Exceptional

28 Nov 2025

Aleida

Front the first greeting with a huge smile.. to a great room. Definitely stsying here again. Everything close by

Partner

4/10

Poor

25 Nov 2025

Elizabeth

The room was neglected and a half attempt of remodel. The slider out to the balcony was a glass pane and the remaining glass was obscured by stains to the point we had to open it fully to see a clear view of our “ocean front view.” Had to use a towel to sweep the floor on my hands and knees to brush the debris off to the edge. The wicker chairs should have been disposed off seasons ago. The valet parking returned my car covered in stucco debris from the obvious remodel happening above where they parked it. It was not automatically discounted if this would have been a classy place, recognized the debris.

Partner

8/10

Excellent

23 Nov 2025

Desiree

Partner

6/10

Pleasant

23 Nov 2025

Carolyn

Pacific Edge is an old facility with thin walls. The service was good. The room was clean. It's right on the beach; we could hear the surf. (No beach view from our room.) Access to the beach via private walkway. Walk to food & grocery store.

Partner