Name: Heaven Premium Airport Hotel
Address: Sevban Mehmet Caddesi, 56, Arnavutköy, 34275, TR

10/10

Exceptional

12 Jul 2026

Vincent

Perfect !!

10/10

Exceptional

11 Jul 2026

Batyr

A very clean and cozy hotel. I stayed in a premium room. The staff was very helpful. Thanks to Abdullah at the reception.

Self

10/10

Exceptional

11 Jul 2026

Hoan Chinh

I had a pleasant stay at Heaven Premium Airport Hotel. The location is convenient, especially for travelers with early morning or late-night flights. The rooms were clean, comfortable, and well maintained. The staff were friendly, professional, and always willing to help.

One thing I especially appreciated was the airport transfer service. The hotel arranged my pickup smoothly, making my arrival stress-free.

Self

10/10

Exceptional

08 Jul 2026

Kenneth

First off, the communication from the shuttle bus driver was excellent, and his customer service skills and professionalism were top notch. Once we arrived to the hotel, the staff picked up from there. Our check-in was seamless, useful information was given, and our bags were taken care of quickly. The breakfast was a bit of a Mediterranean Continental style, but it was more than enough. I must add that it was nice to still be able to eat well after 10am and my wife loved the cappuccinos. All in all, a great stay, made better by a great staff! I would definitely book again if I am going through Turkey.

Family_with_children

4/10

Poor

06 Jul 2026

Sina

Poor services and poor maintenance ... I do not recommend this hotel!

Partner

10/10

Exceptional

02 Jul 2026

Rasul

I stayed here twice on my way to and from my final destination with long stopover in Istanbul. Staff were very friendly, rooms were clean, and distance from the airport couldn't be better with about 20 minutes drive. The only slight problem was when leaving the room the AC would stop working since you would have to take your room key card out of the slot that powers the room so you would return to a hot room after going out for a meal. Overall this was a perfect place to stay between flights!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Alena

The staff were great! For the price it really went above my expectations. The room was clean with a French balcony and bathroom had a rain shower. The room was a little small, had to turn the luggage sideways to get through but I am okay with that, only mentioning to people incase they feel crammed easily.

I thought the hotel was wonderful! In the booking we made on Expedia the shuttle bus to and from the airport was included.

The breakfast might look small but I really enjoyed it and it filled me up for most of the day! The one thing I would suggest is to have atleast one vegetarian plate. Im vegetarian and I gave away the portion and some of the surrounding items that were touching it.

The location is a bit tricky public transit wise.

If you are only looking for a place to sleep between or before a flight — this hotel is affordable, clean, helpful staff, with free breakfast and a comfortable bed! I would 100% recommend it!

Family

10/10

Exceptional

01 Jul 2026

Hanie

👍

8/10

Excellent

29 Jun 2026

Kareem

Average hotel, good location and reasonably priced

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

HAMID

I think you should design a steel bar inside the bathroom to put bath towels or clothes hangers. But the bathroom is very luxurious and clean. Good luck. Hamid

6/10

Pleasant

25 Jun 2026

Tuna

Oda bodrum(-1) kattaydı, fotoğraflarla ilgisi yok. Oda kapısı
3. Denemede açıldı. Arkadan kilitlenmiyordu.
Klima sesli çalışıyordu.
Yataklar gıcırdıyordu.
Kahvaltı almadık(erken çıktık)
Otelin konumu iyi. Odada kettle ve sallama çay, kahve , su , terlik vardı.
Bana yazılan fiyattan 200 tl fazla ödedim.
Resepsiyonda tek kişi vardı, nazik davrandı.
Bence 10 üzerinden 6

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Seyed Sina

Room was clean staffs were very kind and helpful

Self

10/10

Exceptional

20 Jun 2026

Kishore

This is my third time here. I super comfortable staying here. Breakfast is good. No complaints. Airport transfer is the best about this property.

Self

6/10

Pleasant

18 Jun 2026

shabria

The staff were supportive, friendly, prompt, and professional. My concern was initially being provided a very dirty room in the basement level which was old, unkept, and filthy (had not been cleaned including the bathroom). When I requested another room the staff responded immediately. However, I do not understand why I was even given the room when there were other clean and more well-kept options avail.

Self

10/10

Exceptional

18 Jun 2026

Jesus

Se hace necesario. La comunicación directa con el hotel. Me costo mucho llegar al hotel. No pude coincidir con el taxista. Para que viniera por mi, al aeropuerto. Yo tuve que ir con mis propios medios. Hasta el hotel

Self

8/10

Excellent

16 Jun 2026

Leila

yes

2/10

Poor

15 Jun 2026

Shadi

Terrible experience. The hotel is poorly maintained, the quality of materials feels very cheap, and the front desk staff were unhelpful and dismissive. I don’t recommend this place at all.

Partner

8/10

Excellent

14 Jun 2026

Jamileh

Clean

10/10

Exceptional

11 Jun 2026

Blagojce

Ok

Family_with_children

6/10

Pleasant

11 Jun 2026

Aida

The room wasn’t well lit and it could be cleaner.

Self

6/10

Pleasant

08 Jun 2026

Dmitri

Good to stay overnight. Friendly people very convenient transfer to and from airport. Value for money.

Partner

10/10

Exceptional

31 May 2026

Starshinova

Not far from an airport

Self

10/10

Exceptional

31 May 2026

Laila

Airport shuttle was convenient and staff were very helpful. Highly recommend for staying close to airport.

10/10

Exceptional

28 May 2026

salih

Amazing value for money, this is going to be my go to place everytime I visit Istanbul

Friends

10/10

Exceptional

22 May 2026

Liudmila

Excellent Hotel and service. Highly recommend

Family

6/10

Pleasant

21 May 2026

Hatch

Location is not convenient, especially, from airport.
Staff is helpful.

Partner

10/10

Exceptional

20 May 2026

hojjatallah

Clean room and helpful staff

10/10

Exceptional

18 May 2026

Tetyana

Good venue for the money

Self

2/10

Poor

15 May 2026

Abdulaziz

Terrible

Self

10/10

Exceptional

15 May 2026

Hossein

I booked this hotel for my parents one night layover. And I am extremely happy with my choice. The staff were excellent in helping all the details for my parents stay. The room itself was clean. Highly recommend this hotel.

Family

6/10

Pleasant

11 May 2026

Lyle

we had to leave before breakfast. AC worked well. Ordered dinner from \"restaurant\" and take was delivered from who knows where. we specifically asked if restaurant open and told yes, then take out arrived 45 min after we ordered. some mold in corners of shower, but otherwise room clean. quiet at night

Partner

10/10

Exceptional

08 May 2026

Alena

Everything was good. Stuff was super helpful. Transfer arrived on time. Breakfast was good.

Self

4/10

Poor

07 May 2026

Léa

Very noisy, bad smell in the room, a call at 8am from the reception for nothing… thank you for woke up us and not saying sorry … and the quality of equipment was very bad especially in the bathroom… everything was failing down. The breakfast is terrible … and we wait the shuttle at the airport for a long time …
The only good thing was that the bed was not so bad.

Friends_and_family Friends

8/10

Excellent

07 May 2026

hojjatallah

Polite staff and clean rooms.

6/10

Pleasant

06 May 2026

Gary

Stayed twice ( pre booked from uk stop over in-between flights) 1st time very very poor second time good .

4/10

Poor

03 May 2026

G

Where to start stayed twice used as stop over in between flights booked hotel twice from uk .first time breakfast very poor second time good..beds ok reception guy good .rooms very poor sewage smell toilets bare wires in bedroom holes in wall .
It was not dirty just run down .

Partner

8/10

Excellent

30 Apr 2026

Christopher

Only stayed 1 night to catch flight in the morning, the room was small but all I needed. Bed was ok. The night receptionist was great he was very polite spoke great English and helped with everything I needed, exactly how a hotel employee should be. Breakfast was adequate all in all very happy for what it was

Self

10/10

Exceptional

11 Apr 2026

Viktor

Clean and good maintained.

Self

10/10

Exceptional

11 Apr 2026

Rebecca

Breakfast was very good. Airport pickup and drop off was good. It isn't a great area for going for a walk. But an excellent hotel for overnight stay.

Family

6/10

Pleasant

10 Apr 2026

Amin

air-conditioning was ok.
breakfast was not sufficient.
my room had a musty smell.

Self

2/10

Poor

10 Apr 2026

Ghina

The food menu was soooo expensive and we got the food sooo cold and late, they told us 30 mins and they will arrive and we spent 1 hr and a half awake cuz of the food, and we have spent for 2 people only 52 $ and the food does deserve 20 $ maximum, and they are not tasty at all, and i have ordered a taxi from the hotel and no one contacted me though i have semt my number when they messaged me on expedia

Partner

10/10

Exceptional

09 Apr 2026

NASRIN

Nice breakfast, usefull airport shuttle

Self

8/10

Excellent

08 Apr 2026

Nadira

Great service

Partner

10/10

Exceptional

06 Apr 2026

MARYENIS MARIA

Near to airport nice

10/10

Exceptional

01 Apr 2026

Zeina

The breakfast and everything in the room was great. The staff were amazing. I booked this hotel because their initial flight keg was canceled and they had an extended stay in Istanbul. The staff kept following up with them to make sure their ride to the hotel went smoothly. A+ SERVICE the price was on point also.. amazing establishment

Partner

10/10

Exceptional

28 Mar 2026

VIRGINIE

Perfect for a night next to the airport. Excellent stay ! Very easy to find the transportation between the airport and the hotel. Better to book it together with the room.
The breakfast could be a bit better but to get a breakfast is already great !

Self

8/10

Excellent

28 Mar 2026

Sierra

My room was clean enough with air conditioning but the bathroom smelled very weird. Breakfast was great, the airport shuttle was overall good and the hotel was very responsive. My only complaint is that I had a room right at the elevator and the elevator was very loud with beeping all night long. It was okay with earplugs in so make sure you bring some in case that happens to you!

Self

8/10

Excellent

27 Mar 2026

Simon Mang Kwan

Staff is helpful

10/10

Exceptional

26 Mar 2026

Jamie

GREAT customer service, and that made our layover in Istanbul so relaxing and easy! Reception and driver were accommodating, helpful, and welcoming. Got us drinks and helped us order traditional food to be delivered to our room. One of the best experiences I have had with customer service. Great value for money and helps with transportation planning. Most affordable I found, and yet still a professional and eloquent hotel.
Recommending to friends and family for layovers.

Partner

10/10

Exceptional

25 Mar 2026

Wesley

Very clear directions to catch the hotter airport shuttle and great and friendly driver.

Partner

4/10

Poor

22 Mar 2026

Parmiss

Airport shuttle good. Breakfast was good. But the website says it is 5KM away from the airport, while it is 15km away.

Self

10/10

Exceptional

20 Mar 2026

Norbert

Finding the airport shuttle was easy (exactly as desribed). The driver legitimizing himself with the photo we sent previously is an excellent idea.

Partner

6/10

Pleasant

19 Mar 2026

Reza

Not special breakfast

6/10

Pleasant

16 Mar 2026

Boris

Airport shuttle was pre paid and really easy to use. After I contact the hotel on wat'sup number, the hotel send me the instruction how to reach the picking point on -2 level at the airport.
Everything was great and fast.

Self

8/10

Excellent

15 Mar 2026

Ardavan

Recommended in general. An airport shuttle was a nice addition

Self

10/10

Exceptional

14 Mar 2026

Alpamys

Front Desk agents, the girls from restaurant are very nice, friendly and helpful. Transfer was easy from/to airport. Breakfast decent, you can ask for tea/coffee during the day, they very easy on that. Rooms are clean, decent size. For my layover was the best option. WiFi worked perfectly fine. They speak English, Turkish, Russian and maybe many others. Great communication skills.

Self

6/10

Pleasant

13 Mar 2026

Slaven

Good for one night layovers. Their pickup and drop off service was great and recommended it.

Self

10/10

Exceptional

11 Mar 2026

Elena

Great

Self

8/10

Excellent

11 Mar 2026

Andras

I have mixed feelings about this place. From the outside, the hotel looks very modern and impressive, but once you stay there it feels a bit unfinished. Some construction work is still going on behind the scenes.

The room looks nice at first glance, but you can already notice some wear and tear in a few places.

The staff were friendly and helpful during my stay, which I appreciated.

Breakfast was quite basic. It consisted mostly of pre-prepared cold items served on a plate, along with a boiled egg and some scrambled eggs. It’s okay for a quick meal, but don’t expect a large buffet or many options.

The airport transfer service, however, was excellent. The shuttle to and from Istanbul Airport worked perfectly and was very convenient. That part was definitely 5-star with no complaints at all.

Overall, the hotel is fine for a short stay near the airport, but it still feels a bit “half-baked” and could improve once everything is fully finished.

Friends

6/10

Pleasant

05 Mar 2026

John

The breakfast is very simple but OK. The hotel equipment needs to be maintain properly. The room door could be locked. The windows are not seal caused noisy from the street. No public transportation to IST airport. Taxi asked about US$30 for one way trip.

Family

8/10

Excellent

19 Feb 2026

Mohammad

Everything ok apart from the Muslim shower

10/10

Exceptional

12 Feb 2026

Zoja

Very hospitable staff. Good information about pick up and transport from the airport.
Transport and check in went very well.

Leisure Family

8/10

Excellent

09 Feb 2026

Maxim

Hotel room was good. Actually in the deal was transfer from the airport and back - for additional rate. I added it to the total. But despite on this I was asked to pay additionally for the transfer back to the airport. I paid - though it was already paid in the agreement....

Business Self

2/10

Poor

01 Feb 2026

Ahmed

My reservation was cancelled, and was sent to another hotel where the guy next to me kept yelling all night me mind you I only had 3.5hrs to stay before I head back to IST airport I don't recommend this hotel

Self

8/10

Excellent

01 Feb 2026

Serpil

Oda temiz sıcak biraz kücük. Personel güler yüzlü kahvaltı biraz sönük onun icin bir yıldız kırdım. Genel olarak memnun ayrıldık..

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Norbert

Everything was great.

Leisure

10/10

Exceptional

30 Jan 2026

elena

Room was clean, very nice stuff, stayed there couple times. Close to the airport. Great price. Will be back again. Thank you!

Self

10/10

Exceptional

24 Jan 2026

Dilan

Temiz ve pratik

10/10

Exceptional

20 Jan 2026

MUHAMMADAMIN

Спасибо Зико за номер

10/10

Exceptional

19 Jan 2026

Leila

Everything was good, staff was really nice and helpful.

Leisure Self

8/10

Excellent

13 Jan 2026

Alexey

Good hotel and cleans, just little bit smell in the bathroom

8/10

Excellent

10 Jan 2026

Fouad

The breakfast time start

6/10

Pleasant

08 Jan 2026

Erhan

It was okay for a night to catch the flight in the morning but not for more.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Natalia

The room was spotless. All supply in place. Quiet, comfortable.
Very efficient, friendly personnel. Close to airport.
Shuttle to airport is very convenient.
Always stay in this hotel when travelling.

10/10

Exceptional

01 Jan 2026

Ermin

Room was very clean! Shower was the nicest I’ve ever seen, I took the best shower of my whole trip across europe in this hotel! Water pressure was very high. Hotel check in was less than 3 minutes long!! When I come to Istanbul again I will be staying here indefinitely

8/10

Excellent

01 Jan 2026

Alireza

Ok

10/10

Exceptional

31 Dec 2025

Fazla Rabbi

Thanks for everything

Leisure Family

10/10

Exceptional

29 Dec 2025

Svetlana

Wonderful personnel and nice room!

Self

8/10

Excellent

29 Dec 2025

Lisa

lady at check in is really friendly and helpful, let me checked in early knowing i had a long flight. helped with booking of airport transfer etc.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Ahmed

Great staff, our food came after one hour of ordering, it was cold, and very expensive also. The order was done be the hotel front desk, they keep their menu on front desk.

Leisure Family

10/10

Exceptional

27 Dec 2025

Lidia

The room was spotless, the stuff was very courteous. I always choose this hotel for their airport transfer convenience, and customer service availability 24/7. I don't even look for any other hotel options when I need a room for the layover between the flights for my mother or myself. Highly recommend!

Business_and_leisure Family

10/10

Exceptional

25 Dec 2025

Halyna

Everything was perfect! Shuttle from/to the airport was safe, and quick.

Self

10/10

Exceptional

25 Dec 2025

Haithem

The property is pretty good overall

2/10

Poor

24 Dec 2025

Baris

La porte des toilettes ne se fermer pas, lavabo bouger on dirait qu’il allait tomber

10/10

Exceptional

20 Dec 2025

Sabina

Absolutely amazing people working there! They took care of me so well. Definitely coming back :)

10/10

Exceptional

13 Dec 2025

Masato

Great service from the staff and the airport shuttle service they offered saved a lot of stress!

Leisure Self

10/10

Exceptional

13 Dec 2025

Vladimir

Friendly staff. Good location close to the airport

10/10

Exceptional

03 Dec 2025

Oleksandr

Everything was excellent — the room, the breakfast, and the shuttle to the airport.

Business

10/10

Exceptional

02 Dec 2025

mumrez

Good experience kind staff

Leisure Family

6/10

Pleasant

24 Nov 2025

Yelena

I booked this hotel and paid for what was advertised as a \"round-trip airport transfer,\" to find out later that I would not be picked up from the airport, but only dropped off there at the end of my stay. Still a good value for the money, but very unfair to advertise the service and refuse to provide it after booking... The breakfast options were extremely limited—boiled eggs, bread, and condiments. The room was nice and clean. They did let me check in a little earlier and check out 30 minutes later, free of charge.

Business_and_leisure Self

2/10

Poor

15 Nov 2025

Maryam

In my experience of travel, I have never received this horrible experience from hotel staff before nor have I written a bad review for a service before but, If i don’t write about my experience, lots of other travellers will experience it.

10/10

Exceptional

14 Nov 2025

Chenoa

Excellent excellent staff! Property is PERFECT for short stays! Thank you again for the amazing service!

10/10

Exceptional

13 Nov 2025

Maxim

Nice staff and very helpful. The hotel is clean and nothing to be worried about when you get to know how the system works.

Leisure Self

6/10

Pleasant

09 Nov 2025

Jithin

The location might be convenient, but the noise level was a major issue. Even during late hours, the sound of vehicles made it difficult to relax and sleep. We would recommend requesting a room away from the roadside if you plan to stay here.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Libuse

Yes, it was good

2/10

Poor

04 Nov 2025

Chafia

The only positive was the location near the airport. It’s noisy, no soundproofing, mediocre cleaning and very small room. They also refuse to provide pick up from airport which I have already paid for through hotels.com

Partner

6/10

Pleasant

04 Nov 2025

Roger

Booked this small family run hotel because of its close location to the airport and free shuttle service. Though it says free return shuttle but it means one way return to the airport. It charged 15 Euro from airport to the hotel which is very reasonable price.

Leisure Partner

8/10

Excellent

04 Nov 2025

Kimberly

Good for a one night only stay.
The hotel is right by the street and the rooms are not soundproof so you can hear a lot of the car passing but if you’re not a light sleeper you’ll be fine.
Extremely flexible and efficient.
The airport transfer came in clutch.
Would totally recommend for a quick stay if you’re in transit in Istanbul.
Felt safe there as well as a female solo traveler.

Leisure Self

2/10

Poor

03 Nov 2025

Daria

Do NOT book a stay here! We had booked a room for 1 night stay for a flight layover 3 months in advance, our booking was confirmed until they scammed us 10 min prior to arrival! The hotel concierge reached out to us via WhatsApp chat to offer airport transfer for a fee. We spent a day chatting with them about the details and we were sent instructions requiring a selfie on arrival to ensure ethe driver knew who he was picking up. As soon as they received a picture of a friendly face they informed me all the rooms in the hotel we booked were \"sold out\" and they would host is in the \"sister\" property heavenly inn. The concierge sent a message claiming due to the inconvenience the airport transfer and the room were going to be \"on us\". We said it should be fine and how would we be refunded for the room which is when they backtracked on the offer and said they would waive 15 euro airport transfer ( return was already included) and we still would be paying for the room. We realized something was off and said we do not agree to stay anywhere else and we want our confirmed booked room in the heavenly premium. The receptionist raised his voice at me when I questioned why there were clearly others who spoke Turkish waiting to be checked in but magically out room wasn't available 10 min prior to our arrival. They scammed us into an old disgusting room next door, it had a gross smell, electrical plugs werent working, no water or toilet paper available and there were electric wire exposed

Leisure Partner

10/10

Exceptional

03 Nov 2025

Bin

Good

Leisure