Name: ibis Styles Marseille Provence Airport
Address: RUE DE MADRID - ZI Les Estoublans, 24, Vitrolles, 13127, FR

4/10

Poor

26 Jun 2026

Rosalie

The only good thing about this place is the pool. Staff looked so bored when ask to change room because the ceiling was leaking. In the other room, almost all the plug wasn’t working and the there was a missing part to the shower.

Family

6/10

Pleasant

30 May 2026

Angel

Room is okay but very basic compared to other similar hotel. Zero soundproofing so you can hear all the planes, car parking and starting etc. Time is something abstract when it comes to restaurant orders and shuttle to the airport. Also nearby there is no shops or restaurants, so you are stuck there without a car. For one night it is acceptable.

Self

8/10

Excellent

26 May 2026

Philip

Ideal

Family_with_children

8/10

Excellent

30 Oct 2025

Barbara

room was very clean and larger than expected in an inexpensive hotel. Staff cheerfully got us at airport at 12:30 am.

Hotel is being renovated. Considerable improvement since we last stayed here. We appreciate the work.

Leisure Partner

6/10

Pleasant

01 Sep 2025

Gael

OK but could use a make over

Basic items for continental breakfast, a couple selections of cheese, 3 types of sliced meats( ham , chicken and another type of ham, juice and bread and pastries

Partner

6/10

Pleasant

18 Jul 2025

Mehdi

The checking was great. Front desk was super friendly
The check out was horrible 4:30 am front desk different guy was rude when we ask if we could turn or the coffee machine,
kept the main gate close we rang the bell a few time… our uber wanted to leave I had to run back inside couldn’t find the guy for a solide 5 minutes ( you know Ubers don’t wait that long) he was hiding in the back on the phone.

Partner

8/10

Excellent

03 Jul 2025

Daniele

The hotel decor is quirky. The staff and shuttle are great as is the breakfast buffet. The room was a bit weak: No refrigerator, 1 pillow per bed, only 1 hand towel for 2 people, no shampoo, conditioner, nor lotion.

Leisure Family

2/10

Poor

29 Jun 2025

Alexandra

Arrived at the hotel with a lot of luggage. No luggage trolley so had to do two trips. The lady behind the desk was helpful and apologetic that the room was in the other block of the hotel and very far away. Had to cart up a few steps too. Got to the room, unbearably hot. The AC was useless and the room was 32 degrees! Didn’t even get under the duvet or into the bed because it was so hot. No water, fridge, tea/coffee facilities. The room was just too hot. Breakfast was also awful. People mauling the food and poor selection. Never again! Complained about the room to the morning staff and she couldn’t care less. Not even an apology.

Business Self

8/10

Excellent

28 May 2025

Francesca

An ok place to stay before / after a trip

The hotel had a nicely decorated and modern reception and cafe area. The garden was not quite as nice as pictured online, and the hotel is in the middle of an industrial area, surrounded by main roads.
The rooms were ok- beds quite hard and no facilities to make tea, coffee, nor a fridge / mini bar.
The breakfast was tasty and nice- that gets 4*! Traditionally French.
About 8 minute drive from the airport.

Friends_and_family Friends

10/10

Exceptional

19 Apr 2025

Mary

Accommodated my last minute needs of requiring wheelchair accommodations.

Leisure Partner

4/10

Poor

29 Mar 2025

Nick

Other than a bed for the night, was pretty awful. Had a siren going off all night from the industrial estate next door. When I complained I was merely told tgeees nothing they could do about it.

The one positive was the polite gentleman working on the front desk.

Business Self

10/10

Exceptional

06 Jan 2025

Kelechi

Excellent

6/10

Pleasant

03 Jan 2025

Balbir

Breakfast not much available- vegetarians tend to miss out on variety.

Leisure Self

10/10

Exceptional

02 Dec 2024

Jeffrey

Nice quiet place close to MRS airport. They have airport shuttle. Very quiet clean rooms

Leisure Partner

6/10

Pleasant

09 Oct 2024

Gary

Lack of shower curtain and towels was upsetting. I thought the early check in fee was way excessive. Not a good experience.

Partner

10/10

Exceptional

01 Sep 2024

Chris

Happy with property

Leisure Family

8/10

Excellent

25 Aug 2024

Justyna

Shuttle works from 6 am so had to take taxi at 4 am
overall ok

10/10

Exceptional

11 Aug 2024

KyVy

Great breakfast! Easy parking. Perfect for catching a flight

Leisure Family

8/10

Excellent

08 Aug 2024

Matthew

Super Shuttle Bus and Cheerful Friendliness

The staff are excellent in this hotel and the shuttle bus from the airport to the hotel is great. We enjoyed the little pool and the hotel is very well set up for children too. It is cheerful and clean with space for them to run around. The table football and pool table were well used and the rooms are nicely organised. I would say this is a strong 3 star hotel and is suitable for a 1 or 2 night stay. Would recommend this convenient and nice place.

Friends_and_family Family

4/10

Poor

23 Jul 2024

Judy

Couldn’t find anything in the room including light switches. Arrived in the dark and ended up taking half an hour before I could find light switch.

4/10

Poor

15 Jul 2024

Roberto

Dirty, smelly and not properly maintained.

8/10

Excellent

09 Jul 2024

Christian

Industrial area. Car is absolutely needed if going around to the city.

Leisure Family

8/10

Excellent

05 Jul 2024

lucy

Staff is absolutely great and helpful, property is conveniently located 7-min drive from the hotel. The amenities however needs a major update.

Leisure Self

8/10

Excellent

10 Jun 2024

Verified traveler

Very convenient stay for the airport. They had a pool and an outdoor space which was nice. The rooms are very dated. The staff is very helpful

Friends_and_family Friends

8/10

Excellent

09 Jun 2024

Verified traveler

First room had a strong smell, an odd exceedingly strong cinnamon
They were very nice about changing my room.
Breakfast was very good

Self

6/10

Pleasant

27 May 2024

Mo

Check in and out was a breeze and always service with a smile. And forgiving for my limited language skills. Fault lies with construction at airport and changed the shuttle pick up protocol. Five stars to the airport manager @MRS who personally escorted me to the correct shuttle pick up station away from construction zone.

Leisure

10/10

Exceptional

19 May 2024

Barbara

Perfect before flying out

Quiet, clean, bright & modern.
Breakfast was amazing.

Self

8/10

Excellent

01 May 2024

Noel Feng Sheng

Affordable stay with complimentary airport transfer provided.

Leisure Friends

8/10

Excellent

24 Apr 2024

Kaoutar

it's good for one night. breakfast was great

Friends

10/10

Exceptional

23 Apr 2024

Ludmilla

Clean and comfy and quiet rooms. Amazing staff! Lovely outdoor area. Wished there was a coffee machine in room and a recycling bin. Place was perfect after a long flight especially if you need to take the train the next day as there is a shuttle to and from the airport and there's a shuttle to the train station which was really a big plus for me

Leisure Self

10/10

Exceptional

08 Apr 2024

David

This was a great hotel, loved the updated theme. The check-in staff let us have our room early and that was greatly appreciated.

The only reason why I gave the staff a 3 star is because the women in the dining/bar was so unprofessional and rude to us when ordering an afternoon drink. She rolled her eyes and huffed and puffed. Then when we returned to the RESTAURANT for food, because that is what a restaurant serves, she told us that all they had was pizza. Since there was no dining around, we said that would be fine. AGAIN---she huffed and puffed and walked over and grabbed this sandwich-board menu and aggressively slammed it down in front of our table---I was so flabbergasted that we got up and went to our rooms and UBERed in Subway. Her manger needs to speak to her about customer service, my husband thinks SHE IS THE MANAGER---if she is, the owners need a performance review immediately. Her rating would be ZERO stars.

Leisure Family

10/10

Exceptional

03 Mar 2024

diane

Very good value

Good staff very helpful and friendly. Nice room and amazing shower. Breakfast very hood and overall the place was clean and welcoming. Only down side was only two bed lights were working and not the main bedroom light

Partner

8/10

Excellent

10 Feb 2024

Asif

Good

Business_and_leisure Self

10/10

Exceptional

11 Oct 2023

Robert

Good food, friendly staff, great little pool

Leisure Partner

10/10

Exceptional

08 Oct 2023

Deanna

Easy

Very easy transport to and from airport. I would do it again.

Self

2/10

Poor

05 Oct 2023

Susan

We did not enjoy our stay at this hotel. It started off badly when the shuttle driver picked us up at the airport. The driver drove too fast and seemed reckless as he nearly hit another car when exiting the airport.
The hotel looked very tired and dirty. The carpet in the hallways had multiple stains that looked like vomit. The carpet in the room felt dirty but you couldn't tell there were stains because of the dark color. The bathroom was ancient and the toilet was awful. It barely functioned and it took many flushes to clear the bowl.
There was no coffee or kettle in the room. The hotel did have a coffee machine in the restaurant and we thought we could get tea or coffee during the day but the machine was turned off after breakfast. When we asked about getting tea after breakfast, the employee working in the restaurant yelled at us.
The food in the restaurant was barely passable.
The only positive was that the outdoor area was ok.
This was the worst hotel that we have ever stayed at.

Leisure Family

8/10

Excellent

21 Sep 2023

Charles

Good vibes for economy hotel

Disappointed that the airport shuttle stopped running at 23:30 since the last flights come in just after that. Beware as you look for free shuttles! The vibe is fun and unexpected. Breakfast was pretty expansive. Decor feels a bit cheap.

Self

6/10

Pleasant

25 Aug 2023

Maridel

Rooms aren't great but tolerable. The breakfast menu is really good for the price. Fresh orange juice and good selection of bread and pastries. Staff are helpful and friendly. I was impressed.

4/10

Poor

18 Aug 2023

Verified traveler

This is a budget hotel that I booked for 1 night as I had an early flight the next morning. All I was expecting was a clean room and a restaurant to grab a drink and a quick bite to eat. The entire hotel is desperately in need of a renovation which wouldn’t be so bad if it was clean but all the carpets are worn and dirty. My room looked like it might have flooded at some point with water stained baseboards, bleached out carpeting, etc. The bathroom shower had mold growing in it and there was a big patch of what looked like black mold on the bathroom wall near the floor. The entire hotel had some cheesy 70’s airport/airplane motif. The restaurant only offered a buffet dinner option and it looked so unappealing that I walked to a grocery store down the road. No one else was in the restaurant and the pizza options that were advertised were not available for some reason. I knew that the shuttle did not start service in the morning in time for me to use it but I was not expecting to have to pay 30 Euros for a taxi. I could have used that money to upgrade and stay elsewhere that was actually near the airport. I booked this stay so I have no one else to blame. Very disappointing experience.

Self

10/10

Exceptional

11 Aug 2023

Verified traveler

Pleasant stay

Warm welcome from friendly staff, lovely pool area and garden, quiet room. Dinner menu is very restricted but the food was satisfying, could do with more choices. Breakfast was very nice, fresh orange juice, loads of pastries and bread item to choose from plus cheese and cold meat, fruits, yogurt etc… will definitely use this hotel again

Friends_and_family Family

6/10

Pleasant

08 Aug 2023

Thomas

Stayed In the old section non renovated. Dirty carpet.

Leisure Family

10/10

Exceptional

17 Jul 2023

Soraya

the staff very polite and helpful

Leisure Family_with_children

10/10

Exceptional

10 Jul 2023

Monika

Excellent customer service and stay. Recommend

Leisure Family

10/10

Exceptional

01 Jun 2023

Sally

Good location, friendly staff & good facilities

Self

10/10

Exceptional

30 May 2023

Verified traveler

Great stay!

Exceeded expectations! Service was faultless! Each member we encountered from shuttle to beyond - perfect! Needed a basic stay due to timing and location but would definitely be back by choice!!

2/10

Poor

18 May 2023

Ge

Terrible staff leader for room service , rude and not helpful

10/10

Exceptional

29 Apr 2023

Kirsten

Fresh squeezed orange juice!

Leisure Self

10/10

Exceptional

14 Mar 2023

Rahul

Spacious rooms and near the airport. only a 10-15 minute drive. The hotel is perfect for a day or two stay. Very clean, hot showers, and excellent breakfast. We enjoyed the fact that hotel lobby was very kids friendly and fun. We would recommend this place.

Leisure Family_with_children

8/10

Excellent

05 Jan 2023

Renate

Great hotel for pre-depart overnightt before flying out of Marseille. Staff were very friendly and helpful. Breakfast was very good and diverse. We enjoyed the stay.

Leisure Family

2/10

Poor

01 Nov 2022

William

The convenience of an airport shuttle was not worth the misery of trying to sleep with no air conditioning. We opened the windows, which do not have screens, to get some air but the room was soon infested with mosquitoes! It was the worst hotel stay I have ever experienced.

Leisure Family_with_children

8/10

Excellent

09 Oct 2022

Loretta

The food facility available was awful.
Only pizza and lasagne and was overpriced and inedible. Even the staff sympathised with our complaint.

Friends_and_family Friends

6/10

Pleasant

07 Sep 2022

Niclas

It works for a one night stay. It's cheap so don't expect anything else :)

Leisure Family

4/10

Poor

19 Aug 2022

lisa

.

Leisure Family

6/10

Pleasant

22 Jul 2022

Ahmad

CAREFUL
Confirm with the hotel that your room have AC !
Half of the rooms doesn’t have, we were lucky enough that a room with AC was free up so we could change rooms

Leisure Family

8/10

Excellent

26 Jun 2022

Jez

Typical Airport Hotel

The hotel is a typical Airport Hotel. Good food, comfortable room. Staff very good.

Business

8/10

Excellent

14 Jun 2022

Lois

The dining room was fine but the morning transportation didn't work until too late for our flight. thus, the hotel ordered a taxi for us but failed to tell us how much the taxi would be--a ten minute ride was 30 euros!

Leisure Friends

2/10

Poor

16 Aug 2021

Takeshi

Carpet was wet…

Friends_and_family Family

8/10

Excellent

04 Jul 2020

anne marie

Très bien sauf que j’avais choisi l’hôtel pour sa navette qui n’était pas dispo le WE pour les vols du matin...
petit déjeuner ok sans plus
Chambre qui sentait tabac
Hôtesse accueil attentionnée

Self

6/10

Pleasant

21 Jan 2020

fiacra

this is a budget hotel at a good price meeting expectations. No problems with check in or facilities

Business

10/10

Exceptional

21 Jan 2020

John

An excellent stopover.

It is the first time that I have stopped at the Ibis Styles Marseilles Aerport. Everything about the experience was excellent and the staff could not have been more helpful. I will certainly stop there again and would strongly recommend it to anyone needing a hotel for the airport.

Friends_and_family Family

6/10

Pleasant

16 Oct 2019

Verified traveler

Was good for a short stay.
Breakfast was quite good with plenty of variety.

Leisure Partner

8/10

Excellent

29 Sep 2019

Tom

Cheap. Convenient. But food and drink options were expensive.

Business Self

10/10

Exceptional

27 Sep 2019

Verified traveler

The staff were very friendly and helpful. The room was clean and the breakfast was delicious!

Leisure Family_with_children

10/10

Exceptional

15 Sep 2019

Daniela

Good choice

The staff amazing helpful.. good size room good breakfast for French good sleep cos of the good quality of the bed.. a welcoming litell gift was a nice touch. The pool still opened in 15 September where you can chill.
The only bad part lots of mosquitos in the room
The

8/10

Excellent

28 Aug 2019

Verified traveler

There was no power in my room for an hour upon arrival. Once it was fixed everything else was fine

Leisure Self

10/10

Exceptional

24 Aug 2019

Verified traveler

Excellent hotel, lovely breakfast and shuttle service to and from the airport was amazing!

Leisure Family_with_children

4/10

Poor

11 Aug 2019

Verified traveler

Dirty, dirty, dirty... we had to stay there because there was no other hotels available at that time on the pictures it look beautiful but nothing compared to the pictures on the website hotel is really dirty and disgusting we would’ve left but because we came to the hotel around 11 PM and the kids were really tired we had to stay

Leisure Family_with_children

10/10

Exceptional

26 Jul 2019

Verified traveler

From the moment I walked in the front door at the Ibis Styles at the Marseilles Airport, I knew I'd chosen the best hotel for my last night in France! Everything in the public areas was clean, birthright, and cheery. The staff was even better. I had lunch

8/10

Excellent

19 Jul 2019

Verified traveler

Very close to Marseille airport. Fast check in. Breakfast was included.

Leisure Family_with_children

8/10

Excellent

14 Jul 2019

Verified traveler

Good pool area, good children’s play area. Not great breakfast.

Leisure Family_with_children

10/10

Exceptional

04 Jul 2019

Elvia

This is family with children friendly property. It is clean and quiet. It is perfect to overnight to take a flight next day. Breakfast is varied. We told front desk that we needed to be at the airport by 6:00 am so they prepared breakfast by 5:00 am. They took is to the airport.

Leisure Family

6/10

Pleasant

26 Jun 2019

Colleen

Good service in a bad situation

The aC was not working and room very hot. Management was understanding of my complaint and refunded my money Good customer service when they could not resolve the problem immediately

4/10

Poor

24 Jun 2019

Verified traveler

The air conditioning was on the fritz during our stay and it was too warm (and a bit humid) in our room. And, we woke up w a giant bug on the wall despite no windows open. The restaurant only served one option for dinner and the bartender did not understand English. The hotel is super tidy and had a pool, billiards and foosball table. The free airport shuttle, free parking and free (Continental) breakfast were what prompted our decision to stay there and on those 3 things, it delivered.

Leisure Partner

6/10

Pleasant

21 Jun 2019

Verified traveler

No major complaints.

More or less, a typical night before long flight stay. Place was kind of run down. I called ahead to ask if they had a restaurant, because I knew with my travels for that day, I would not have a chance to eat. They answered, \"Yes, we have a restaurant.\" Only to find out when I arrived in late afternoon that it opened at 7 PM. Well, in this industrial park-like environment, I walked to a small grocery store instead to buy something to eat, because I had to get up really early to catch my 21-hour flight. The young people at the front desk and the shuttle worked well. What more, well, except food perhaps, could I ask for? Served its purpose.

8/10

Excellent

13 Jun 2019

Kiwiguy

Had a very pleasant night here with the family. Staff were very genuine warm and helpful. The amenities are great for the price and the pool was a hit with the kids. Food was excellent. Our air conditioning did not work and we mentioned this, despite a very caring response and assurance, it was no fixed which made for a hot night. This was the only disappointment of an otherwise great experience..

Leisure Family_with_children

10/10

Exceptional

19 May 2019

Verified traveler

Fun airport themed hotel with Foosball in the lobby.

Business_and_leisure Partner

8/10

Excellent

11 May 2019

Verified traveler

I like that is was gated and safe to park my vehicle overnight also like the theme of the place

Leisure Self

8/10

Excellent

08 May 2019

Verified traveler

The rooms were nice & clean. No gym, pool was outdoor so not filled with water. Breakfast buffet was good.The dinner in the restaurant wasn't that great though. I would stay there again.

Leisure Family

6/10

Pleasant

19 Mar 2019

Kay

A Convenient Hotel for Flights out of the Airport

The hotel is convenient to the airport but the local area is industrial so you are remote from restaurants, and shops. The hotel is clean and tidy, the staff were very helpful and could speak some English which was helpful. The food in the on site restaurant was okay. The hot water was off for some reason the next morning so we ended up taking cold showers before leaving for the airport.

Partner

10/10

Exceptional

23 Feb 2019

ZOHAR

Excellent location near the airport.

Excellent location nice staff clean hotel and very reasonable food .

10/10

Exceptional

09 Dec 2018

Michael

Convenient for the airport

Very convenient when you have a flight the following day. Free transfer to the airport and breakfast was also included in the price.

Family

8/10

Excellent

02 Oct 2018

nida

The only problem in the hotel is the food. We arrived on a weekend and they don't have a restaurant that is opened. They only have leftover food that they will heat up. Their staff is very helpful and nice.

8/10

Excellent

28 Aug 2018

Verified traveler

Ok

Family

6/10

Pleasant

12 Aug 2018

Sandrine

I don't know why this hotel gets such good reviews. The nicest thing about it is the staff (very friendly) and the lobby area (lots to do for kids). The restaurant was \"ok\" but the menu is limited and expensive for what it is and the time to serve was LONG. The room felt very small to me and very basic. No extras...no soap, no nice little shampoo and conditioner, no hand cream, etc. All those little extras that one often enjoys when staying in a hotel. You really felt that they chose all the cheapest ways to offer the basics and save money (including the toilet paper which was extremely rough). Although the room has carpet it feels like there is no padding underneath, making it very hard. The pool ended up being much smaller than it appears on the photo and it was full (no chairs and too many people) so we did not end up using it. I was traveling with my elderly handicapped mom and they gave us a room that was very far from the elevator. It literally took us 30 minutes to get to the room because I had to handle the baggage, my young son and my mother. I have no idea why they have one elevator for a hotel of this size or why it is not near the main entrance. I asked to change rooms at one point, but they didn't have any other rooms to offer except smaller rooms. To their credit, the staff were very friendly! I have stayed in hotels all over the world-from very basic to very luxurious, this was worth about 1/2 the price we paid unfortunately.

10/10

Exceptional

04 Aug 2018

Elaine

Short drive from the airport

After a delayed flight and a long queue to collect our hire car and rather then drive 3 hours to our final destination we (2 families - 4 adults 4 children) arrived at this hotel, late Saturday night.
Reception and bar staff were very friendly offering bar snacks, buckets of crisps and peanuts as the kitchen had closed for an evening.
Rooms were clean and beds extremely comfortable.
Continental breakfast was good.
We all agreed that we would use this hotel again as a stopover next year

10/10

Exceptional

04 Aug 2018

Gareth

Another great one night stop over before a morning flight.
Clean hotel, friendly staff, can't ask for much more.

8/10

Excellent

23 Jul 2018

Gareth

A hotel for the airport so the area is not one for tourists however it is far enough away so as not to be too noisy. Room was spacious and clean.
Onsite restaurant was reasonable with a set menu. Staff polite and friendly.
Only real gripe was that it was very busy at breakfast and choice was a little limited (it's never good to have to wait for my first coffee of the day) but the food was fresh and no complaints about the quality.
Perfect for my one night stop over before flying out in the morning.

6/10

Pleasant

15 Jul 2018

john

Very close to airport with secure parking

Just the right place if you are departing marseille early or late. The restaurant is adequate but there are no others close by. Recommend if you are staying just overnight. Swimming pool nice but small.

8/10

Excellent

02 Jul 2018

john

The ikea of hotels

Very clean well thought out. Restaurant is very good, the location and parking very secure and clean. I have no problem ever staying here, always great!

6/10

Pleasant

29 Jun 2018

Robert

limited dinner menu and not much else around. convenient for the airport.

Family

4/10

Poor

12 Jun 2018

Verified traveler

Cool design of hotel comfy bed -gross dirty floor

10/10

Exceptional

15 May 2018

Ann

Solid option for a Marseille airport overnight!!

We needed a place to stay for one night near the airport...the hotel shuttle (you call for it at a kiosk in the airport or at the hotel shuttle sign) was prompt...the location is in an industrial park without restaurants but the hotel restaurant had good meal options (they called them “snacks”...but the paella, salad and bread snack was a meal for us in a clean dining area overlooking a nice pool). The breakfast was a buffet with plenty of options and all the fresh squeezed OJ you could drink...The colorful utilitarian room was clean and a bit larger than your average European airport hotel...Overall, we felt this was a very good overnight option at a decent price! Ps...we did not have children but they had an inside play area for kids

Partner

10/10

Exceptional

10 May 2018

Verified traveler

Nice outdoor area for enjoying a drink on the patio. The inside was vibrant and eclectic.

8/10

Excellent

11 Apr 2018

Adam

Flight cancelled

We showed up to the airport and our flight was cancelled we were rebooked for the next day book this hotel because it had a shuttle to the airport it seemed like it was a little older but worked for what we wanted

10/10

Exceptional

07 Apr 2018

Eyal

Super before flight

Very convenient before the flight
Good shuttle service

Family

8/10

Excellent

29 Mar 2018

Verified traveler

Stay at Ibis Styles

We had a very pleasant stay the eve before an international departure from Marseille airport The beds were comfortable and the room was small but very clean.
We enjoyed the included breakfast. The fresh squeezed orange juice was delicous.

10/10

Exceptional

05 Mar 2018

john

Ibis Marseille

Great hotel with extremely friendly and pleasant staff. The room was exceptional but the evening meal a disappointment. We asked for our burger and steak to be cooked medium but both were very rare and the waitress was reluctant to take them back to be cooked more so we didn't enjoy the meal.

Partner

8/10

Excellent

23 Feb 2018

Baby

Perfect location and staffs are very friendly!

Family

10/10

Exceptional

20 Dec 2017

Miriam

convenient for early flights, great food