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Appart'City Classic Marseille Aeroport Vitrolles

Marseille · France

Impasse Descartes-Zac De La Couperine, 1View location

6.4/10Good660 Reviews
Cleanliness6.6/106.6
Service6.6/106.6
Comfort6.4/106.4
Condition6.4/106.4
Location7.2/107.2
Neighborhood5.8/105.8
Value7.6/107.6
Amenities6.4/106.4
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  • Business hotels
  • Sustainability certification
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Appart'City Classic Marseille Aeroport Vitrolles

Appart'City Marseille Aéroport aparthotel is located 1. 2km from Marseille Provence airport and offers private accommodation with a lift, free Wi-Fi and private parking. Every one of our 94 apartments has a study area, LCD TV and kitchen equipped with an electric hob, microwave, kettle, dishes and fridge.

Thanks to its location near the international Eurocopter site and the Vitrolles business areas, our aparthotel makes it easy for you to plan your business meetings. The residence is located 10 minutes from central Vitrolles, where you can relax while admiring the beauty of this old village.

Reception is open Monday to Friday from 8:00 am to 8:00 pm, and on Saturdays, Sundays and public holidays from 8:00 am to 12:00 pm and from 3:00 pm to 8:00 pm. Breakfast is served every day from 7:00 am to 10:00 am.

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Located in Vitrolles, Appart'City Classic Marseille Aéroport – Vitrolles is in the business district, a 3-minute drive from Airbus Helicopters and 6 minutes from Parc du Griffon. This aparthotel is 16.7 mi (26.9 km) from Marseille Provence Cruise Terminal and 13.8 mi (22.2 km) from Grand Port Maritime de Marseille.

Make yourself at home in one of the 89 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.

Featured amenities include multilingual staff, laundry facilities, and an elevator. Event facilities at this aparthotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Events/parties not allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 250 per accommodation, per stay
    • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:00 AM - 8:00 PM
    • Saturday - Sunday: 8:00 AM - noon
    • Saturday - Sunday: 3:00 PM - 8:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are Monday-Friday 8 AM to noon and 3-8 PM and Saturday-Sunday and public holidays 8 AM to noon and 2-5 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.9 for adults and EUR 4 for children aged 6 to 12
    • Uncovered self parking fee: EUR 10 per day
    • Pet fee: EUR 8 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: EUR 15 (subject to availability)
    • Late check-out fee: EUR 15 (subject to availability)
    • Housekeeping is available for an additional fee and varies based on length of stay and unit size
    • Towels available for a fee (or guests may bring their own)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Airbus Helicopters 1.4 km / 0.9 mi
Plage des Marettes 2.2 km / 1.4 mi
Parc du Griffon 6.8 km / 4.2 mi
Plage Du Jai 8.5 km / 5.3 mi
Karting Le Rove 12.6 km / 7.8 mi
Roquepertuse Archaeological Site 13.3 km / 8.3 mi
Golf La Cabre d'Or 14.1 km / 8.8 mi
Gulf of Lion 16.2 km / 10.1 mi
Plan de Campagne 16.3 km / 10.1 mi
Calanque de la Vesse 16.9 km / 10.5 mi
Chapelle Notre Dame du Rouet 17.5 km / 10.9 mi
Port de Carry-le-Rouet 17.7 km / 11 mi
Calanque du Cap Rousset 17.9 km / 11.1 mi
Eglise Evangelique Armenienne 18.5 km / 11.5 mi
Aix-Marseille Golf 18.6 km / 11.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2006
  • Total number of rooms: 94
  • Number of floors (main building): 3
  • Single rooms: 54
  • Double rooms: 54
  • Apartments: 28
  • Studios: 54
  • Accessible rooms: 5
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Show 30 more facilities & services
  • City centre
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Car parkExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • LaunderetteExtra charge
  • Multilingual staff
  • Smoke detector
  • Lift access
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Non-smoking area
  • Breakfast room
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • FaxExtra charge
  • Green Key (FEE)
  • Breakfast buffet
  • Gluten-free mealsExtra charge
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 18 m²STU.DB
    STUDIO WITH DOUBLE BEDPhoto unavailable5 photos

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Room amenities

    • Smoke detector
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Individually adjustable heating
    • Wi-fi
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB-1

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 4 ONE BEDROOMAPARTMENT • CAPACITY 4 ONE BEDROOMAPT.B1-C4

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    APARTMENT CAPACITY 4 ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 4 ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2 • 1 Bedroom • 18 m²STU.C2
    STUDIO CAPACITY 2Photo unavailable5 photos

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO CAPACITY 2

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Room amenities

    • Wi-fi
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Cot on demand
    • 220V power supply
    • Hairdryer
    • TV
    • Toiletries
    • Desk
    • Smoke detector
    • Individually adjustable heating
    • Shower: 1
    • Bathroom: 1
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIERSTUDIO • PREMIERSTU.PE

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2-1

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 28 m²APT.ST

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Wi-fi
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Individually adjustable heating
    • Living room: 1
    • Smoke detector
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 28 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable4 photos

    Appart'City Classic Marseille Aeroport Vitrolles

    APARTMENT ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Cot on demand
    • Wi-fi
    • Living room: 1
    • Individually adjustable heating
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Smoke detector
    • Desk
    • Toiletries
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Appart'City Classic Marseille Aeroport Vitrolles

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Appart'City Classic Marseille Aeroport Vitrolles

6.4
Good
660 Reviews
Cleanliness
6.6 /10
Service
6.6 /10
Comfort
6.4 /10
Condition
6.4 /10
Location
7.2 /10
Neighborhood
5.8 /10
Value
7.6 /10
Amenities
6.4 /10
100 reviews shown
4/10
Poor
27 Jul 2026
maria de la soledad
very basic and not very clean. they didnt send the access code in advance. I will not stay again
10/10
Exceptional
18 Jul 2026
Abdelfateh
We had a great stay. Room was immaculate and nicely decorated. The kitchenette was a real bonus
Great location, walking distance from the ‘port’ and restaurants.
Staff very friendly and helpful.
We will definitely recommend!
Friends_and_family Family
2/10
Poor
13 Jul 2026
Dean
I was told I had to pay a tax of 50 of euros then 250 euro that I will get back in case we smashed the room up felt like I was stereo typed as soon as I walked through the door
Family
4/10
Poor
20 May 2026
Freddy
Its a bit grim and very basic 😕 but the locked car park was a godsend and proximity to the airport is hard to beat
Partner
6/10
Pleasant
03 Apr 2026
Carlos
I asked 3 times for a taxi to be reserved to drive me to the airport. The lady confirmed that it was done and the taxi never showed up. I called the night # and was of no use
8/10
Excellent
28 Mar 2026
Elena
The room was clean. Some small maintenance issues needed to be taken care of. The entry code system and notification was very efficient. It felt more like a hostel than a hotel. The location felt a little unsafe to walk to shops and restaurants. The taxi service number that I was given did not show after two calls and half an hour. The front desk called another company and they arrived in two minutes. Added stress to my airport journey.
Family_with_children
2/10
Poor
03 Oct 2025
Saynat
Sketchy area. I was there for only one night and I never felt safe. To add insult to injury, I even got bitten by bedbugs. I wouldn't recommend it to anyone.
Leisure Self
4/10
Poor
08 Sep 2025
Riley
Hotel was decent however staff were not friendly and hung up on me 5 times while communicating about late check in. Not the most convenient from airport uber was pricey.
Leisure Friends
6/10
Pleasant
05 Jul 2025
Nathaniel
Nice room but no working WiFi.
Leisure Self
6/10
Pleasant
29 May 2025
Field
This is economical lodging conveniently located between rail and air terminals walkable to both. The rooms are well equipped but not particularly comfortable. The TV is incompressible with no instructions provided. I had to sleep with the window wide open due to broken AC. The reception staff was most welcoming and kind.
Leisure Self
6/10
Pleasant
19 Feb 2025
Verified traveler
The instructions to get into the building were confusing and required a phone call (although they did not provide the international country code on the sign), and the person on the phone asked me to open the wrong lockbox and finally another guest suggested trying another one, which was a different color and on the other side of the room. We got in, and the room was totally acceptable as a place to sleep for one night after a late flight.
Friends_and_family Family
8/10
Excellent
06 Jul 2024
Jeffrey
The room was great , clean and have the things you need for cooking. It was missing the free coffee and tea. Also a sponge to clean the dishes.
10/10
Exceptional
04 Jul 2024
Joseph
Very convenient location close to the airport in Marseille and vitrolle train station.
Business Self
6/10
Pleasant
03 Jul 2024
Antony
Glad we didn't arrive after reception closed as the email that was sent did not have any codes to access entry.
Leisure Family
10/10
Exceptional
30 Apr 2024
Rodi
Honestly ? One of the best apparthotels i stayed in
Leisure Friends
8/10
Excellent
13 Nov 2023
Suzanne
Spacious property, comfortable bed, adequate condiments for cooking, hot shower. Good WiFi, front desk available for most of the day & evening.

However the curtains were virtually off the rails & the heating didn't work. Plus the floor wasn't that clean.
Leisure Self
6/10
Pleasant
15 Oct 2023
Simon
Pending transaction still reducing my available balance over a week later
Leisure Friends
2/10
Poor
03 Jul 2023
Vito
Had to wait thirty minutes just to get the key. There is no human receptionist so you need to call and call until someone finally picks up and tells you a code to access a lock box with your room key. All this at midnight. Not good.
4/10
Poor
26 May 2023
Jay
Stayed here twice, after arriving and just before departing. It’s convenient but very grimy and run down. Would not stay here again.
10/10
Exceptional
21 Apr 2023
ahmad
Nice hotel
Leisure Family
2/10
Poor
25 Mar 2023
alexander
Listen to the reviews, don’t stay here. I was lucky and was able to call and eek out the fact that I needed to pay an extra 1.20€ in order to get the codes to get in the building and get my key. So inconvenient, so confusing. Instead of paying one, just one person to be at the front desk, they outsource so a person to answer the phone, if you are lucky. I had to help like 4 people who were stuck in the lobby and couldn’t get there keys. Oh, also my ground level room couldn’t shut the privacy shutter so I had to tape towels up on the windows so people couldn’t see directly into my room.
4/10
Poor
05 Jan 2023
ELSIE
Property was clean and close to airport. I won’t ever go to appartcity again due to the lack of communication with the staff as well as the arrogance of the manager in charge during our arrival. If you arrive outside opening hours, make sure you have ALL the codes to access the property (main gate, door and safe for apartment keys) or else you will end up outside for the night. Also, make sure you make your payment or else they won’t leave any of the above for you. I had to find out the hard way. Never again. I’ll stick to real hotels with 24hr nice and accommodating staff from now on.
Leisure Family
8/10
Excellent
12 May 2022
Veronica

Ok for short time

Very close to airport and walking 13 min to train station.Room was noisy but spacious and clean.
Ok for a night in a hurry
Partner
2/10
Poor
26 Sep 2021
Bruno

Terrrible Hotel

I have not been able to access the hotel because there was no one at the reception. I stayed there for approximately one hour and no one showed up to open the door for me. Moreover, the access code provided to me did not work. I had a terrible experience and I will never come back to this hotel.
Friends_and_family Friends
8/10
Excellent
29 Oct 2019
Nancy
I had a very quiet room overlooking a niceley maintained green open area with residential beyond that.
The hotel does not have 24/7 reception nor shuttle service. That was extremely problematic as the taxi driver that the hotel arranged never showed. The room was better than expected, the offered services are terrible (not 24/7 availability). I would pay more to ensure that I can check in and have either shuttle service or a reliable taxi service.
Leisure Self
10/10
Exceptional
21 Oct 2019
Phil

excellent place

Excellent location, close to airport, easy late check in
Friends_and_family Family
2/10
Poor
15 Aug 2019
Verified traveler
If you check in while office is closed, do not stay here. Their office hours is 9 am to 12 noon and 3 pm to 8 pm. My family and I arrived 2 am after taking a scheduled flight to nearby airport. I made international phone calls twice to make sure we can check in ourselves. Both time I was promised to receive access codes to check in. I did receive access code via email without the most important code to room key box. Struggled with never answered help desk over the phone for hours. By the time we check in, it was a few hours left before checkout. Stupid system they had ruined a part of vacation. Don’t stay here.
Leisure Family
2/10
Poor
11 Aug 2019
Verified traveler
The staff are not helping and the hotel is not good, I don’t recommend this hotel at all
Friends_and_family Family
8/10
Excellent
31 Jul 2019
Verified traveler
Staffs are really kind and explained everything in English for me. Neighbor fast food restaurant (tacos) is also nice and cheap. Thanks so much!
Business Self
8/10
Excellent
31 Jul 2019
Verified traveler
Excellent value for the money. The only issue I had was getting back to the airport after my stay. No info about calling cabs posted, and Uber drivers would not transport for an early morning flight. Since people are likely staying there to be close to. Airport, there should be at least helpful info given about getting to airport, since there is no shuttle.,
Leisure Friends
8/10
Excellent
26 Jul 2019
Verified traveler

Close to the aiport

This hotel is close to the airport but if you have luggage you will need to get a taxi (7 Euros). The rooms are basic but fine for a was night stay.
Business
10/10
Exceptional
31 Oct 2018
Karim

Very pleasant

Love this chain of hotels , clean , quite comfortable
Friends
8/10
Excellent
01 Sep 2018
Verified traveler

Apart city

Generally quite good. clean facilities
4/10
Poor
14 Feb 2018
Tony

Overnight

Staff were all helpful, however hotel/rooms etc are all tired. Wasn't expecting a self catering set-up, but was expecting a shuttle bus (which doesn't exist even though advertised on Expedia) and breakfast was a waste of money. Close to airport, but otherwise there is no reason to recommend this hotel.
4/10
Poor
10 Aug 2017
Colin

Terrible hogel

Awful hotel surrounded by building sites. There was no sercice. Hadto ask for clean towels on the 5th day. We did not get clean sheets all the time we stayed . Cooking facilities were very limited..There was one very expensive shop in the middle of nowhere. Had To hire a car.
4/10
Poor
03 Oct 2016
Jungho

You get what you pay for.

Internet does not work, mattresses on beds (we had two rooms) were flat in the middle. I guess you get what you pay for.
2/10
Poor
03 Sep 2016
Verified traveler

Very Dirty with black mole on the Walls and aircon

Dangerous to your health to stay and want to be reimbursed for our stay. Do not recommend this hotel to anyoned
6/10
Pleasant
02 Jul 2016
Russell

Did the job

Hotel (was more like serviced apartments), decent enough.

Airport not close, need a taxi.
10/10
Exceptional
16 May 2016
KB

Nice hotel close to the airport.

Ideal for staying in the night before an early flight.
4/10
Poor
06 Apr 2016
Neil

Not a bad little prison

It was like being in prison. My 12 year old burst into tears when he walked into the room and it was too late to go elsewhere.
We've stayed in this chain before in Reims and that was fab, why is Marseille so inferior?
Family
2/10
Poor
29 Mar 2016
Verified traveler

don't recommend

After an hour waiting for the shuttle and 5 phone calls to the hotel to try and organise it I had to pay for my own taxi here.

The hotel then had no reception and had a safe containing keys where I need a code to enter. I didn't have the code, so I tried calling but they spoke no english on the support line. Waited another 30 minutes till a french speaking hotel guest helped by calling.

The room doesn't come close to the pictures. It's very very basic. It was clean enough, but plain and the bed was not comfortable. The fridge in the room was really loud so hard to sleep and the windows whistled as they didn't close well.

In my room there was no wifi and there isn't a lobby to sit in so I couldn't work.

No food in the hotel, so had to walk to a neighborhood.

All up, don't be tricked by the nice photos. My idea of sleeping in as i'm closed to the airport left me really disappointed. (my first negative review too)
Partner
6/10
Pleasant
04 Dec 2015
Valerie

Adequate for a one night stay

Adequate budget hotel with free shuttle service to the airport and to the Vitrolles train station.

Very limited restaurant options in the area.
6/10
Pleasant
27 Oct 2015
Troy

It was okay

Close to aeroport, making it nice for a night or two after/before a flight. Had a refrigerator, microwave & hob; which is a big plus. Also decent amenities, such as a fitness room.
I didn't have high expectations, so I was not disappointed. I would stay there again.
Partner
8/10
Excellent
14 Oct 2015
Norba

For what I needed was great

The first impression is not good, since entrance is done through the parking lot. But despite some problems with the internet, registration did not take too long. Room was comfortable for the purpose. Walking distance to eating facilities. Good installations.
But the best feature is the transfer facility to the airport
Partner
2/10
Poor
05 Sep 2015
Jon

This was the worst accommodation I have ever

The accommodation was terrible; I expected when booking - that it would be basic and clean.

The room was disgusting, dirty walls, flaking paint, insects etc. etc. No cups to make a drink.

They did not have 4 breakfast bags as we could not have the breakfast due to the time we were leaving.

The drunk individuals who were hanging around the front as we arrived were intimidating, we had strangers knocking on the door throughout the night.

We left at 3 am for the airport as no one could sleep due to the disgusting conditions; to be quite honest if I wished to stay in a prison I would commit a crime.

I will be putting a formal complaint into Expedia.
8/10
Excellent
24 Aug 2015
VERA
Stayed for one night just because the flight from Marseille was at 7:00. For this stay very comfortable and near to the airport.
10/10
Exceptional
29 May 2015
Patricia P.

Excellent location for an early flight, plenty of room and staff very helpful

We were nicely surprised and would definitely do it again.
Partner
4/10
Poor
20 Apr 2015
Phil

No hot water

Hotel very noisy during the night, and had the feel more of an apartment block than a hotel. Also in an industrial area with nothing in walking distance. Hot water ran out in shower after only 2 of 4 of us had showered, which is not acceptable. On a positive note, close to airport and excellent free shuttle service. Also, staff were very friendly and helpful on reception, although be aware reception closes at 9pm which is not ideal. My recommendation would be to pay a little more for a better hotel when staying overnight in the area for the airport convenience.
8/10
Excellent
09 Oct 2014
jim

What I expected.

First off the day clerk couldn't have been a nicer guy. He was very helpful and accomodating. Wifi was only available in the lobby. Room was clean shower worked, It is what it is-an airport hotel. The kitchen was a big help there is a Carrefor not far away. Lots of gas stations about and convenient to both the airport and the train to marseille.
Family
6/10
Pleasant
16 Sep 2014
Shermin

Average

The hotel was fine for an overnight stay before flying out of the airport. There is no food nearby so make sure to bring buy dinner from the airport if you not planning to go into the city.
4/10
Poor
05 May 2014
Jeroen

Airport hotel with limited shuttle and wifi

Wifi only at reception. Only old fashioned internet cables in the room

Shuttle bus only available between 5-9am, and 5-10pm.

Kitchen is a nice extra feature.
10/10
Exceptional
18 Dec 2013
James the adventurer

Staff was G R E A T !

A good, clean budget hotel very near to the Marseille airport. They also have a free shuttle to the airport until 10 am.

The hotel closes the reception counter at 8 PM. So, if you will be arriving after that, be sure to get the front door number code and room key box number code from the hotel staff before 8 PM.

I telephoned the hotel to let them know that I would arrive at 8:30 PM, and a staff member waited for me to make sure that I could get my room key. I appreciated that very much !!

I have stayed here 2 times, and would stay again.
6/10
Pleasant
30 Sep 2013
Jurgeu

OK for one night

One has to walk through dark halls to activate hall lights. No night personnel; we had problems unlocking parking lot gate to get early shuttle - not good!
Partner
6/10
Pleasant
15 Sep 2013
traveler

close to the airport but.....

I stayed at this hotel because i thought it would be convenient to have an airport shuttle easily since taxis are expensive to get around... welll i was wrong... the shuttle only works 5am - 10 am and 5pm -10 pm, so my flight that came in at 1130am i had pay to get to the hotel. i asked for a shuttle to the airport so i can take the bus to downtown but the recpetionist said walk to the train station its close and it's only 3 stops. She was correct but the train system in France is horrible and always on strike! Nobody seems to be helpful in any way..... The reviews says there is wireless internet.... only in the reception area... if you bring a laptop you can use the cable in the room and have internet, i only had my phone since i was only there for 2 days, so i had to go downstairs to check my emails. The rooms are small but the beds are comfy, the kitchen helped us alot since there is nothing close by to eat.
2/10
Poor
15 Aug 2013
Verified traveler

Night of horror

I arrived after 11 pm to the hotel without cell phone. There were nobody around to help. The gate and a key were found only with a help of other kind customers. Attempts to make reservation for an early morning taxi failed using the phone calls of other customers. I was forced to get out and walk to the next hotel Holiday Inn where I got a help. Most signs are written in French and calls are not returned at night. There was no emergency phone booth for those of us who forget or lost their cell phone.

Expedia must worn customers about this dead-locked hotel.
6/10
Pleasant
08 Jul 2013
Verified traveler

Average hotel

The bathroom fan was on all night so I could not sleep with the noise, We could not get out early morning, had to climb over the gate. nobody to assist. Kitchen inadequate.
6/10
Pleasant
13 Jun 2013
Barb

Pretty hotel if just needing a roof over your head

It was a shame that when we rang for the shuttle from the airport we were told that it wasn't available that evening. Taxi was 10 euros. Apart from that everything else was fine.
Family
10/10
Exceptional
12 Jun 2013
Verified traveler

air travel stop over

Fantastic place to stay, booked the place on arrival and departure of Marseille
Partner
4/10
Poor
27 May 2013
Verified traveler

Don't arrive after hours

There's no desk clerk at night, so we had to use a code to get in--but staff had sent us the wrong code. We only got in because a regular guest, fluent in French, appeared and was able to argue with the staffer over the phone to obtain the correct code. The next morning, the shuttle bus driver promised he would return to take us to airport, but when we got to reception we were told he'd come and gone again. Staffer responsible for incorrect code was nice about it and called cab for us--her co-worker was cold and unfriendly.
4/10
Poor
11 Apr 2013
roger

disappointing

Internet connection in room (cable) - impossible to have reliable internet connectivity.
Kettle - not functioning
microwave - missing support - unstable and dangerous
No drinking cups
limited hours for reception awkward
limited hours for beakfast (0700 - 0900) - not possible to eat before early departure
6/10
Pleasant
20 Mar 2013
Mikey18

three minutes from the airport

A full kitichenette was very helpful. Rooms were basic, but large and comfortable. NO wifi at all in the rooms and there was no TV programming in English. This made the room stay comfortable, though very boring. All in all, a good value, though English TV programing and in-room wifi would have made the stay much more pleasant.
Partner
6/10
Pleasant
05 Mar 2013
Verified traveler

The Ikea of hotels

Distance from everything is the problem here. No place to eat, except certain dinner hours at another hotel. Shuttle only runs to the airport and only a couple times a day. WiFi worked. Little kitchenette was nice. Futon type beds were comfortable. We had a nice little suite. Odd that hall lights don't turn on til you're halfway down the hall in the dark. Clerk had very little English, despite her youth.
Family
4/10
Poor
27 Oct 2012
Verified traveler

You are better off at the Ibis Budget

I normally stay at the Ibis Budget (used to be called the Etap) but thought I would try this hotel as a change of scenery. Bad idea. The reception is only open a few hours each day at strange times. I saw one woman waiting two hours to check in! The shuttle bus to the airport also operates strange hours. You can't walk to the airport due to main roads in the way. I ended up hiring a car for four days. The bed was uncomfortable and creaky. The wifi didn't work in the rooms. All in all head to the Ibis Budget instead. It is basic but clean and the wifi works. Also walkable to the airport.
4/10
Poor
02 Sep 2012
Liz

Bare bones hotel does the Job

This was a very basic hotel, but it was fine for what we needed, which was a one night stay near the airport. The room and hotel were very clean and had everything we needed in the room. The receptionist was very nice and helpful while she was there, allowing us to check in early, and sending the airport shuttle to pick us up at the airport even though it was between typical check in and check out times.

The disappointing things about the stay were that the hotel is in the middle of nowhere near the airport. There is no place to eat and a cab ride into Marseilles would have been 55 euros each way, so we ended up ordering pizza in to the hotel. The front desk staff is only there from 7am to 8:30 pm with a long break for lunch from 12 to 3pm. Also their airport shuttle doesn't start running until 6am, and we had to leave at 5, but that seemed typical for the other airport hotels as well. There was no phone for hotel guests to use, which would have been nice since our cab ride fell through in the morning and we had to run down the street to the nearby Holiday Inn to get in contact with another cab service (also beware that at 5am there was only one cab driver that was going around to all of the area hotels). I would recommend this hotel if you have your own car, if you have a cell phone that works in France, if you will be leaving late enough to use the airport shuttle, or you are absolutely certain that you have a cab reserved to get you to the airport in the morning.
6/10
Pleasant
07 May 2011
Verified traveler
It's convenient for the last night's stay before flight departure. It took couple of tries to find the place even with GPS. The room is basic but maintained well. There is no AC, but OK during our stay since it wasn't hot. It's a little noisy as our room was right above the hotel entrance door and several people talked loud til late night. I was a bit unprepared to find that there is no hair dryer in the room. The microwave in the room is definitely a plus for us without the need to go out searching for eateries.
2/10
Poor
24 Oct 2010
Verified traveler

Don't stay here

There was no way to get in to the hotel as the outside gate was locked. There was no staff at the hotel as we arrived in the evening. We were only able to access the site because someone happened to be standing outside at the time smoking. There is no shuttle to the airport, and we had to take a very expensive taxi. All of the other hotels near the airport offered free shuttles. I would NOT STAY HERE!!!!
2/10
Poor
22 Sep 2010
Marjolein

Never again

Was horrible. Reason for staying in this hotel was distance to airport. Needed very early flight. So, had to go to airport at 5 in mornong.only 1 taxi nr provided. And they did not show up!!!! Appetantly thats normal there. So if you are staying here make sure to make your own taxi arrangements day before you go to airport. Do not believe the receptionist!!!!
8/10
Excellent
27 Apr 2010
Terry

Park & Suites Confort Vitrolles - great location

Situated very close to the Marseille airport, this is a great place to stay if you have an early flight. It was just a few minutes' drive to the airport and was very close to the major highways leading to Marseille, Arles and other tourist destinations. There are a self-service laundry and snack vending machines on the premises. It's best suited to confident, self-reliant travelers with minimal needs. The neighborhood is industrial and very quiet on the weekends, but the property is well-secured with a locked parking lot and entrance.
4/10
Poor
25 Jul 2026
Frederique
L'hôtel est assez délabré. Avant de venir, j'ai tenté, à plusieurs reprises, de poser une question. On n'a répondu à mon mail qu'après la 3e ou 4e relance.
Les couloirs sont sales et en mauvais état, tout comme l'ascenseur. Les murs de la chambre sont défraîchis et il règne une horrible odeur de refoulement de canalisation qui embaume dans tout l'appartement.
Le petit déjeuner commence très tard pour un hôtel proche de l'aéroport, et il n'est pas proposé de plateau ou quoi que ce soit pour compenser, lorsqu'on part vers 6h30. Nous avons dû le prendre dans la chambre avec ce que nous avions sous la main.
Le seul avantage : un parking fermé gratuit.
6/10
Pleasant
22 Jul 2026
Thomas
Near the airport, but don't trust Google maps if you're walking. Ended up in the forrest almost. They didn't send me the code to get access before arriving, but they picked up the phone quick at 01 at night and helped me get in
Self
10/10
Exceptional
17 Jul 2026
HASSNA
Très satisfaite de notre séjour, je recommande !
8/10
Excellent
06 Jul 2026
Stephanie
Chambre peut climatisée mais idéal pour dormir proche de l aéroport avec le partking sécurisé
Friends_and_family Family
10/10
Exceptional
28 May 2026
Bernard
Bonjour
Juste un petit problème je n avais pas reçu le code pour le portail.
Sinon hôtel très propre ,l accueil excellent
Facilités pour les transports.
Et commerces à proximité
Self
8/10
Excellent
20 May 2026
Aymee
Chambre ayant une forte odeur de cigarettes froides. Mais pour une nuit avant de prendre l'avion très suffisant . Propreté moyenne
Partner
6/10
Pleasant
23 Apr 2026
Serge
Personnel à l'accueil sympathique et à l'écoute. Matelas tachés, climatisation passant du froid demandé au chaud automatiquement. Propreté limite
10/10
Exceptional
23 Apr 2026
Prigent
Le rapport qualité prix est excellent.
Partner
10/10
Exceptional
16 Apr 2026
Fabrice
Oui clim parfait ainsi que la petite cuisine
Self
2/10
Poor
16 Apr 2026
christophe
Les chambres sont sale et vetuste. Salle de bain horible meme pas envi de se doucher.
Business
8/10
Excellent
14 Apr 2026
Céline
Un appart hotel fonctionnel, avec l'équipement nécessaire pour une ou deux nuits. La déco n'est pas super, mais ce n'est pas vraiment un souci. Le lit était confortable, le frigo froid quand je suis arrivée, et la salle d'eau propre.
Sa situation ne permet de rejoindre l'aéroport ou Airbus Helicopters en voiture en quelques minutes, ce qui peut être pratique pour un séjour professionnel.
Self
6/10
Pleasant
12 Apr 2026
Christophe
Hôtel propre et personnel agréable. Juste un petit problème de tranquillité dû à l'emplacement de ma chambre qui donnait sur l'entrée et qui est le lieu de rassemblement de tout les fumeurs et des personnes qui veulent parler au téléphone
Self
10/10
Exceptional
06 Apr 2026
Mélanie
Très pratique, propre calme
Friends
4/10
Poor
22 Dec 2025
Sibylle
Fenêtre grande ouverte à mon arrivée tardive, traces de travaux visibles dans la salle salle de bain et aucune lumière dans la chambre. J’ai l’habitude de séjourner dans ce lieu mais cette fois, la qualité n’était pas là.
Business
6/10
Pleasant
12 Dec 2025
Sébastien
Quelques soucis de propreté, linge, sol. Pas de reglage climatisation. Entrée de la douche ( porte bac a douche ) petite
Friends_and_family Family
8/10
Excellent
11 Nov 2025
Bernard
Oui impeccable
Self
6/10
Pleasant
07 Nov 2025
Thibaut
Nous avons eu une odeur de cigarette et étant non fumeur c’est assez désagréable.
L’emplacement vis à vis de l’aéroport est top et le personnel rien à dire, courtois gentil.
Partner
2/10
Poor
15 Oct 2025
mohamed
Horrible, plein de cafards, la chasse d eau qui coule, pommeau de douche impossinle a fixer, chambre avec des lit simple au lieu d un lit double que j ai réserver, l extraction vmc dans la partie chambre et cuisine qui fait un bruit pas possible tout ça pour la modite somme de 94 € bref a fuire
Self
10/10
Exceptional
05 Oct 2025
Patricia
L’équipe à l’accueil super sympa et le personnel des chambres très professionnel et super accueillant
Chambre propre, calme pour passer de bonnes nuits.
Je les recommande fortement
Business
2/10
Poor
26 Sep 2025
Oriol
Un desastre total, habitaciones con cucarachas y mal gestionado. No quisieron ni atender al teléfono ni gestionar un reembolso. No vuelvo en la vida.
Business_and_leisure Self
6/10
Pleasant
22 Sep 2025
Sandra
Personnel très aimable
Business
6/10
Pleasant
21 Sep 2025
Delphine

Chambre propre mais hôtel inaccessible

Hôtel prêt de l’aéroport mais il faut traverser un chemin en terre impraticable avec valise, et accessoirement bondé de moustiques.
La chambre est propre, par contre la Clim ne fonctionnait pas elle a goûté par terre toute la nuit
Partner
8/10
Excellent
31 Aug 2025
Daniele
Lit confortable joli cadre mais le rassemblement des hommes devant l'hotel le soir fait peur clim en panne non réparé malgré la cannicule .on dirai un foyer l'intérieur de l'immeuble ancien carrelage Assenceur...petit déjeuner normal pas comme dans la photo.mais service impeccable.j'y retourne pas .pour le même prix je prefére l'hotel.
Self
8/10
Excellent
31 Jul 2025
Olivier
Pratique pour prendre l avion tôt
Quartier vivant
Friends_and_family Family
2/10
Poor
15 Jun 2025
chrystel
sol et sanitaire sales
Friends_and_family Family
10/10
Exceptional
13 Jun 2025
Sibylle
Proche de l’aéroport et de la gare de Vitrolles. Calme
Business
8/10
Excellent
15 May 2025
Dione
Pour un déplacement professionnel
Hôtel propre très calme /peinture refaite
Mais une seule serviette pour un séjour
Business
8/10
Excellent
14 May 2025
PATRICK
Très satisfait
2/10
Poor
14 May 2025
Mounir

HOTEL A FUIR !

HOTEL ET SERVICE INADMISSIBLE !!
1/ A mon arrivée, aucun code de déverrouillage pour récupérer les clés ne m'a été transmis, et le numéro mis à disposition était injoignable, un client de l'hôtel m'a heureusement dépanné pour récupérer la clé.
2/ La clé en question n'ouvrait pas ma chambre, impossible de déverrouiller la porte, là aussi le numéro d'urgence était injoignable, 3 appels au moins avant d'avoir une personne, qui me mettait en attente plusieurs minutes.
3/ Après presque 1h d'errance dans les locaux, l'hôtel m'a affecté une chambre de secours, dans un état déplorable : sale, avec du matériel défectueux, et surtout une ventilation et un frigo assourdissants qui m'ont obligé à passer une nuit blanche.
4/ De nuit, le portail reste grand ouvert, et j'ai pu assister en direct à une tentative d'effraction sur un fourgon.

Lorsque j'ai remonté ces informations à l'accueil présent le matin, ces derniers n'en ont strictement rien à faire, vraiment je ne recommanderai pas cet hôtel même à mon pire ennemi !
Business
10/10
Exceptional
27 Apr 2025
Audrey

Je recommande pour une nuit

Super séjour parfait pour une nuit malgres un gros bruit dans les toilettes toute la nuit
Mais nickel à côté de l’aéroport parfait pour aller prendre son avion
Friends_and_family Family
10/10
Exceptional
29 Mar 2025
Marc

Avant de prendre l'avion

Une nuit avant de prendre l'avion
Partner
8/10
Excellent
20 Mar 2025
James
Bien situé et calme très satisfait
Business

Location & surroundings

Appart'City Classic Marseille Aeroport Vitrolles
Impasse Descartes-Zac De La Couperine, 1, Vitrolles, France

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Appart'City Classic Marseille Aeroport Vitrolles

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