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Mercure Aix-En-Provence La Duranne Gare Tgv

Aix-en-Provence · France

97 Rue Dr Albert Aynaud Duranne ParkView location

8.6/10Excellent563 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location7.0/107.0
Neighborhood6.6/106.6
Value8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Aix-En-Provence La Duranne Gare Tgv

Mercure Aix-en-Provence La Duranne Gare TGV is between the historic center and train station, so you can easily discover the Provence region and its sights. Business guests or travellers looking for local, authentic experiences: you've found the right place.

Fully equipped rooms, terrace, summer swimming pool, garden, renowned restaurant La Table de l'Arbois, full buffet breakfast: perfect for relaxing.

Read more about this hotelShow less

With a stay at Mercure Aix-en-Provence La Duranne Gare TGV in Aix-en-Provence (Grand Sud), you'll be steps from Pole d'Activites d'Aix en Provence and a 5-minute drive from Aix-Marseille Golf.

This hotel is 16.5 mi (26.6 km) from Marseille Provence Cruise Terminal and 17.5 mi (28.2 km) from Grand Port Maritime de Marseille. Make yourself at home in one of the 58 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours COVID-19 vaccine must have been received a minimum number of days before check-in: 7 Property does not offer onsite COVID-19 testing Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 100 per stay
    • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from May to October.
    • Pool access available from 9:30 AM to 9:00 PM.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
    • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s restaurant is open from Sunday to Thursday 7-9:30 PM only. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21 per person
    • Pet fee: EUR 17 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Pole d'Activites d'Aix en Provence 0.1 km / 0.1 mi
Aix-Marseille Golf 2 km / 1.2 mi
Golf La Cabre d'Or 5.3 km / 3.3 mi
Roquefavour Aqueduct 5.6 km / 3.5 mi
Jardins d'Albertas 7.4 km / 4.6 mi
Arena du Pays d'Aix 8 km / 5 mi
Speedwater Park 9.6 km / 5.9 mi
Campus SKOLAE Aix-en-Provence 9.6 km / 6 mi
Plan de Campagne 9.9 km / 6.1 mi
Parc du Griffon 10.3 km / 6.4 mi
Vasarely Foundation 10.7 km / 6.6 mi
Paul Cezanne University 11 km / 6.8 mi
Set Golf 11 km / 6.9 mi
La bastide du Jas de Bouffan 11.1 km / 6.9 mi
Pavillon Noir 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • Number of floors (main building): 3
  • Accessible rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
Show 30 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Garden
  • Terrace
  • Electric kettle
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Conference room
  • Projector
  • Printer
  • Photocopier
  • Audio-visual equipment rental
  • Outdoor freshwater pool
  • Parasols
  • TV lounge
  • Solarium
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Breakfast and lunch
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BED • 1 Bedroom • 20 m²DBL.AS-QN
    DOUBLE CLASSIC QUEEN BEDPhoto unavailable18 photos

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE CLASSIC QUEEN BED

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Room amenities

    • Smoke detector
    • Wi-fi
    • Wheelchair-accessible
    • TV
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GARDEN VIEW KING BEDDouble or Twin • GARDEN VIEW KING BEDDBT.GV-KG

    Photos are not available for this room type.

    Mercure Aix-En-Provence La Duranne Gare Tgv

    Double or Twin GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW WITH BALCONYDOUBLE • GARDEN VIEW WITH BALCONY • 11 m²DBL.BL-GV
    DOUBLE GARDEN VIEW WITH BALCONYPhoto unavailable18 photos

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE GARDEN VIEW WITH BALCONY

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-GV

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Mercure Aix-En-Provence La Duranne Gare Tgv

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEW • 1 Bedroom • 20 m²DBL.GV-SU
    DOUBLE SUPERIOR GARDEN VIEWPhoto unavailable18 photos

    Mercure Aix-En-Provence La Duranne Gare Tgv

    DOUBLE SUPERIOR GARDEN VIEW

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-SU

    Room amenities

    • TV
    • Minibar
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Aix-En-Provence La Duranne Gare Tgv

8.6
Excellent
563 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
7.0 /10
Neighborhood
6.6 /10
Value
8.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
14 Jul 2026
Wassily
Alles 👍 ...............))))))))
4/10
Poor
04 Jul 2026
ANA
Um único produto para tomar banho e lavar o cabelo e o do nosso quarto não funcionava. Descobri quando estava no banho já. Um transtorno.
O quarto cheirava esgoto devido cheiro ruim do banheiro.
Friends_and_family Family
8/10
Excellent
28 Apr 2026
Sandy
Accueil très agréable, service snacking le soir très bien. Accueil du petit déjeuner et déjeuner très bien, dans l'ensemble c'est un hôtel très agréable, j'avais une chambre côté
jardin au calme, petit bémol, chambre en face de l'ascenseur ou il y a une commande vocale qui indique l'étage et ouverture et fermeture des portes trop forte je l'entendais de ma chambre...
Business
4/10
Poor
13 Oct 2025
Angelo
Not really what you can expect from the brand
Business_and_leisure Partner
10/10
Exceptional
23 Sep 2025
Paul
Arriving late after a cancelled flight the concierage was incredabily helpful, and his humour helped with what had been a long day. He also advised on connection options and arranged a taxi for us.
The suite was comfy, clean and well laid out. There was space for all 4 of us with the two children sharing the sofa bed.
Leisure Family
8/10
Excellent
10 Aug 2025
Xavier

Nice hotel

Calm. Small swimming pool but nice. Parking rapidly full. Close to downtown aix 15´ and 7’ from railway station
Partner
10/10
Exceptional
08 Jun 2025
Olivier
Très bien
8/10
Excellent
15 Jan 2025
Harlan
staff are very warm and helpful.
Leisure Partner
6/10
Pleasant
31 Dec 2024
Fabien
Froid dans la chambre. Insonorisation perfectible.
Partner
10/10
Exceptional
07 Aug 2024
Chris

We’ve holidayed there twice and would again

Desk receptionist absolutely first class. Very helpful. All the team very friendly, helpful and efficient. Restaurant (August menu) and Pool good. Suite very comfortable and air conditioned (essential). Well placed to get to/from Aix TVG and Aix (with car). TGV good to get quickly into Marseille. We had a comfortable stay. Parking and overflow at Hotel is gated (at night). Good access to main roads. Few restaurants nearby; others a short drive.
Partner
10/10
Exceptional
11 Jul 2024
Daniel J
This is more business hotel as it is in more industrial area, great facility, good food just limited area
Business Self
8/10
Excellent
15 Jun 2024
Marieta
To be fair, they are undergoing renovations and there was lotsa construction. Taking that into account, was nice but location is not very convenient and you’ll need a car. Good restaurant :)
Leisure Partner
10/10
Exceptional
21 May 2024
JOHN
OUT OF TOWN BUT VERY VERY FRIENDLY STAFF AND VERY NICE MODERN VERY CLEAN HOTEL.
IT IS BEST TO GET A TAXI IN TO THE CENTRE OF AIX WHICH COSTS ABOUT 30/40 EUROS BUT WELL WORTH THE EFFORT
Leisure Family
8/10
Excellent
03 Nov 2023
Esmeralda
Très bien
Partner
10/10
Exceptional
20 Sep 2023
Gordon
A pleasant property. Very clean and comfortable.
The layout of the breakfast items was a bit confusing. Everything was there but it had to be found....!
Leisure Self
10/10
Exceptional
06 Aug 2023
Andy

Excellent. Recommended.

Fantastic. We wanted to explore Provence and this hotel is ideally situated about 10 minutes drive from Aix itself. Not too busy, (some days there was no one else around the pool but us!) it's clean, the breakfasts are great and the beds comfy. Best of all the staff are superb, smiley, helpful and all beautiful. Thanks to the lovely Gaelle for the advise on local villages to visit and to Alex and Marie for answering all of our other questions.
We'd recommend this hotel and would definitely visit again.
Friends_and_family Family
8/10
Excellent
06 Jun 2023
Ian
The restaurant was good with a nice choice. Staff were helpful and efficient.
Business Self
10/10
Exceptional
01 Mar 2023
Grégory

Adresse à conserver

Très bonnes prestations
Business
10/10
Exceptional
22 Sep 2022
Nina
This is a lovely place in Aix if you want a little quietness. It is a drive to town however the area is great. As always, a nice petite déjeuner. Great base for the day. You may have to drive to get a nice meal.
Leisure Partner
2/10
Poor
29 Jun 2022
EHUD
It was nice, not more. And the only available property for our dates. That should have raised a flag for us.

We reserved 2 Superior King size rooms.
We got 1 room ok on the 2nd floor.
The other room was on the first floor.
It was accessible room which we did not order and it wasn't superior King size bed.

We immediately asked the man at the front desk to change the room to what we reserved but he did not agree. He was rude from start!

It was so late (11:00PM) and we were very tired after a very long drive, so we just gave up and went to sleep. We thought that in the morning we could solve it.

My fried took a shower and almost slipped in the accessible shower since it was completely open and was targeted for people in a wheel chair.

We went back to the front desk in the morning and asked again to change the room. The 2 clerks refused and started lying that the room is what we reserved and the bed size is King size and that we agreed to an accessible room (which we were never asked for and never agreed). Only after I contacted on chat with Expedia support agent they lied to her also at start but later admitted that this is not a King size bed.

They agreed to cancel the 2nd night but unfortunately we could find alternate hotel rooms and we had to stay.

Please stay away from this hotel since they are not honest!!!

When we checked out they did not even offer any compensation or gratitude after I proved them wrong.
Leisure Friends
8/10
Excellent
21 Jun 2022
SEAN
Everything was great, nice breakfast too. Only issue was all restaurants are far away for Ubereats except for Mcdonalds and Burger King. The hotel's restaurant is only open on weekdays, so for lazy types like me who enjoy playing pc games on weekends, there are limited dining choices for lunch & dinner delivery. Location is iffy for food delivery but the hotel itself is excellent with very nice staff, friendly to me, American!
Business_and_leisure
8/10
Excellent
17 Jun 2022
Mrs Maxine
Good hotel but you need a car to stay here. Room fine and good breakfast. Fresh oranges to juice and fresh fruit salad not tinned which is nice. Nice garden to relax in with pool. Free parking.
Leisure
8/10
Excellent
17 Jun 2022
COLIN
Great position out of town but very convenient for use as a touring base . Very pleasent decor and nice garden and pool.
Leisure Friends
8/10
Excellent
26 Mar 2022
Ofer
The hotel is new and very clean looks more like business hotel, the atmosphere is very good. 10 minutes from city center.
Leisure Partner
10/10
Exceptional
15 Dec 2021
Geoff
Did the job.
Leisure Family
8/10
Excellent
23 Oct 2020
Joseph
The hotel was clean and in a good location for my purpose. Restaurant was closed due to COVID but I didn’t get given any information on where I could get food from.
Business
8/10
Excellent
16 Aug 2020
Bonnie

We liked this hotel!

We liked the hotel and would choose it again when we go back to that area. The bed was good, the room well-planned and comfortable. The hotel was well-organized for Covid sanitary measures, too.
Partner
10/10
Exceptional
14 Nov 2019
Kyle

Simple and pleasant

Best western has typical level of quality and functionality you expect. Like visiting a good chain restaurant. No unexpected amenities but always a clean, spacious and comfortable room. Hotel l’arbois is no different. Always appreciate a simple stay at these hotels.
Partner
10/10
Exceptional
24 Jun 2019
Verified traveler

Nice hotel, but far removed

The hotel was very clean, and the staff was very nice. The hotel is far removed from Aix-en-Provence, or really any tourist attraction so make sure you have a car if you stay here.
Partner
8/10
Excellent
22 Apr 2019
Verified traveler

Great service in a clean and well managed hotel

Pleasantly surprised by this hotel. The staff were GREAT. Everything else was to a high quality. The location is easy to drive to Aix. Not much going on nearby, but we were only there 1 night
Family
8/10
Excellent
10 Oct 2018
Sweet
The staff was very friendly. Did not have much to enjoy around.
10/10
Exceptional
11 May 2018
Rayssa

Very good

Hotel amazing, close to the center of aix. Staff very friendly, breakfast very good.
Partner
8/10
Excellent
16 Oct 2017
Alex

Decent and convenient hotel

Very good location, close to highway, convenient bed and good shower.
Restaurant is nothing special. Good guest service.
10/10
Exceptional
10 Sep 2017
mj

Clean, modern hotel, great restaurant

We had very good experience there, everything was great.
10/10
Exceptional
02 Aug 2017
Julien

Good

Everything perfect except the service at the restaurant which was quite awful
Family
8/10
Excellent
19 Jun 2017
Terry

Great hotel for TVG

Great business hotel!!! Location is not city centre.
10/10
Exceptional
20 Feb 2017
Ruth Anna
We were on a road trip and stayed the night, the town looked really nice however we couldn't enjoy it. The room was clean and spacious for the price
Partner
8/10
Excellent
27 Jul 2016
Harvey
Friendly staff, all the basics are here, a nice outdoor pool and garden
Family
6/10
Pleasant
11 Jul 2016
Verified traveler
Hard to find but otherwise okay stay. Not much to do in the area but good for a single night stay if you need easy access to the airport area.
Family
8/10
Excellent
29 Sep 2015
Felicia

Good for catching train/plane next morning

We booked 1 night at this hotel since we had to catch an early train out of Aix-en-Provence TGV railway station at 730am. There is not much around the hotel (we would have been hurting without a car), all restaurants nearby were closed by 9pm which was unfortunate (although the lack of things to do or eat near the hotel is not the fault of the hotel). On the night we stayed, the hotel shut down their restaurant for a local company party which meant no room service or restaurant food was available at all, which was a bummer since there really is nothing around :( . The room was clean and we were able to get some rest before our train and then plane ride home. The front desk receptionist was helpful upon check-in. In the morning when we tried to check out at 6:50am, there was no one at the desk, and no phone or buzzer to call someone to check us out. We waited for several minutes before someone came. Then we had to pay the city tax but the hotel had no change so he let us go without paying 2.5 Euro as we were in a serious rush to make our train. Besides the check-out process and hotel restaurant being closed that night, it was a good/decent stay. We did get a good deal on the rate from hotels.com. I would recommend this hotel for anyone who needs to get to the TGV train station or local airport the next morning. It was nice to stay only 11 minutes drive from the TGV train station.
Partner
6/10
Pleasant
14 Jul 2015
Verified traveler
one of the front desk staffs does not know everything. First of all, she wanted to charge the room fee which I had already paid online. Secondray, she asked us to pay breakfast which we did not have. Furthermore, there is only one bathtowel in our room. They don't have spare clean towel either!
Partner
10/10
Exceptional
03 Jul 2015
Don

All you need......

Although rather plain, this hotel provided all we needed for our stay. The beds were comfortable, room clean, service ok, The buffet dinner wasn't lavish but provided everything we needed, and was rather good, actually. Wish I had walked around to the back of the hotel because some photos I found on line showed it to be a nice place to relax, with a spacious lawn and wooded area.
Family
10/10
Exceptional
21 Jun 2015
Verified traveler

great choice! Great price!

Love the eco friendly amenities as well as the clean room! A short drive away from the city centre makes it ideal and away from the crowd.
Family
8/10
Excellent
28 Apr 2015
Verified traveler

Lovely hotel but a drive from\nAix en Provence

Lovely, comfortable hotel in beautiful surroundings but approx 20-30min drive from Aix en Provence (the drive is through beautiful Provence countryside though!). Would recommend as excellent value for money!
8/10
Excellent
24 Sep 2014
Verified traveler

Very good overnight

Had an overnight there for work and it was very good. No problems and clean
6/10
Pleasant
18 Aug 2014
Adam

A good, standard hotel but quite remote

This is a newly built, quite comfortable hotel on the outskirts of Aix. Is not overly luxurious, but has everything to make a short stay comfortable. The staff is very nice and helpful. You will need a car, however, as the hotel is located in a suburb residential area with nothing to do whatsoever. Although the drive to Aix takes less than 10 minutes on the motorway, it's definitely not a city brake hotel.
10/10
Exceptional
21 May 2014
Verified traveler
Enjoyed an excellent dinner in the hotel dining room. All the staff were friendly and very helpful! Great experience!
8/10
Excellent
14 Jan 2014
Martin

Difficult to access from main road.

Used this hotel as an overnight stay whilst on business. It was very new, very clean, well presented, and the food and service was excellent. Typically being English and appalling at languages, I did struggle as no-one except the receptionist spoke English. The staff were very courteous and polite however.
6/10
Pleasant
14 Oct 2013
PC

Hotel at sub-urban area

The hotel itself is perfect & looks newly fit-out. Room is spacious; romantic outdoor jacuzzi. However, location is too remote, not even close to a fast food restaurant.
8/10
Excellent
25 Aug 2013
Verified traveler

Nice clean hotel BUT in the middle of nowhere

Hotel in middle of nowhere so a No No without a car
8/10
Excellent
03 Aug 2013
Verified traveler
Cleanliness is excellent except for the locations. Its slightly far from town. Need a taxi to town otherwise you are stuck in the hotel. About 10 minutes to town. Unless you compromise on the hotel location, its a good hotel to stay. Very clean and service is excellent.
8/10
Excellent
23 Jun 2013
Verified traveler
Quality of restaurant was very good. Hotel is isolated and difficult to find. Contrary to the description on Hotels.com website, it is a long distance from anything worth seeing.
4/10
Poor
19 May 2013
Laluna86

Depends what youre looking for

Clean, bed is not most comfortable. Small touches are good but jacuzzi wasnt working on our first day and pool is not heated! Which was also very disappointing. as for location its ok if you have a car, although theres a bus stop not too far its a bit far to aix and not so many buses on a sunday.
Partner
8/10
Excellent
19 Apr 2013
Dave's brother

Worst Western

Nowhere to go to eat in the vicinity beyond the hotel. Hotel took us hours to locate, hindered by poor map in Best Western book. Some dishes in restaurant were poor quality - plats du jour eg no lean meat in lamb cutlets, poor quality risotto. Hotel info inaccurate - there was no cold drink machine so we had to buy at bar as we didn't bring cans or bottles of soft drink. Wish we'd stayed at the Best Western in Aix (Le Galice?)
6/10
Pleasant
05 Jan 2013
AMH1

Hotel Review

Wifi was down, but otherwise great. Hotel was very clean and comfortable. Nice outdoor hot tub, sauna and exercise room.
Family
8/10
Excellent
16 Oct 2012
Hahn
Very clean & spacious
4/10
Poor
11 Sep 2012
Sade

Quiet, Peaceful & Serene Hotel

Very clean and well maintained facilities with excellent customer service. If you're a lady, do not forget your shower cap though as none was provided. Location is not convenient if you do not have a car and must go to town often. It'll be useful for hotel to consider a shuttle service to town as taxi cost is a bit steep. Overall, a very good hotel for a quiet getaway!
8/10
Excellent
19 Aug 2012
Adam L.

Nice hotel, near TGV station, and nothing else

Hotel and staff are good. Myself, I like a hotel which is convenient for going out for stroll to some interesting place. This hotel doesn't fit that bill. Had a banging sound all night in the room, don't know if it was the fridge, air-con, or what.
Partner
8/10
Excellent
17 Jun 2012
Vicki

Nice hotel if you're just passing thru

Room was nice felt new still, staff friendly, location may be a problem but we were just passing thru so it was fine for us. Ask for a room on the back the front is on the road.
10/10
Exceptional
09 Apr 2012
M

New and nice hotel, location a bit remote

This hotel is very new, clean and comfortable. Rarely can find such condition in Europe. Considering the price of room, it is a gem. Staff are very friendly.

Only consideration is the location, it is 10 mins drive away from city centre, and it seems to be in a new district that there is nothing around, so you must have a car. Good thing is free parking.
8/10
Excellent
11 Nov 2011
Verified traveler

Good business hotel - a bit hard to find

Excellent business type hotel, residential area very quiet. Not really very convenient for working in Aix but excellent if in the area. Very clean, pleasant staff. A little hard to find, and a little noisy on front of hotel if you like to keep the window open Would recommend.
6/10
Pleasant
16 Sep 2011
Caroline
Clean hotel Far from Aix in other words a 15minute drive. So you need car. Pool was freezing cold and very noisy because near main road. Rooms were clean, just wish we could have found a hotel closer to town but they were all booked. Breakfast really not all that good. Bakery in town has delicious bread go there for breakfast.
8/10
Excellent
09 Aug 2011
Verified traveler

best western hotel d'arbois

A very clean and modern hotel with clean modern rooms at fair prices.
10/10
Exceptional
31 Jan 2011
Rafael

Very Good Hotel

The room was clean, very confortable and quite big to european patterns. The staff was very kind and the hotel alos has a good restaurant and bar. The location can be a problem if you do not have a car, sice it is located like 4 or 5 km from the city center. So, i strongly recommend this hotel, but it is better to have a car to go up and down to the city center.
Partner
2/10
Poor
06 Oct 2010
Tim

Best Western Hotel De L Arbois

It is misleading to say this hotel is in Aix-en-Provence. At best it is somewhere \"near\" Aix. It is nowhere near the Aix town centre. I actually never found the hotel after spending over 2 hours driving up and down the highway looking for it. The front desk staff, who tried to direct me to the hotel to no avail were, nonetheless, pleasant.
8/10
Excellent
04 Jul 2010
Meir

Best Western Hotel de l'Arbois

Excellent hotel and very good for business and /or pleasure. However , you better have a GPS for getting there
6/10
Pleasant
02 Jun 2010
Marv

Nice business hotel

The hotel was very clean and comfortable. The staff was very accommodating and we had several breakfasts as well as one dinner. However the location is pretty far out of Aix and you need good maps to find it. One night we almost drove to Marseilles as we missed the turnoff. Great hotel, awful location.
Partner
8/10
Excellent
10 May 2010
Rod

Nice hotel once you've found it

The only problem with this hotel is getting to it. It's only about 20 minutes by car from Aix, if that, but you'll make a few mistakes before getting the route right. And finding it for the first time is a nightmare. But the rooms are a good size and well equipped, the beds very comfortable, everything was clean and in good order and the staff were helpful. Like previous travellers, we found the room too warm, there was traffic noise when we opened the window and the air-conditioning didn't work. The staff explained it was too early in the season for air-con and immediately offered us a room at the back, where there was no traffic. Problem solved.
Partner
8/10
Excellent
20 Jan 2010
Gerry

Excellent

Very good place to stay. Would recommend highly.
Partner
8/10
Excellent
18 Nov 2009
anonomous

Perfect except for the cold shower

I arrive at the hotel at 6m after 12 hours of travel and 4 hours of work only to take a shower - the one thing I was really looking forward to. There was no hot water to be had and I let it run for some time. My travel companion had the same issue. I have stayed there before and did not have an issue, but that really ruined my day. Every morning it was fine thereafter
2/10
Poor
15 Aug 2009
S

Do not go for leisure

This hotel is very hard to find and is very out of the way. It is a business hotel and makes no apologies that the restaurant is closed because it is not the business season. There are no other eateries close by and room service came up cold. The breakfast is good and staff try very hard to do what they can but this is not a hotel for leisure tourists.
10/10
Exceptional
12 Aug 2009
A

Nice Hotel

Can't wait to go back.
10/10
Exceptional
30 Jun 2009
A

Can't wait to go back

Very quit hotel, clean,modern, and everything is just ok as the price.
10/10
Exceptional
26 Jun 2026
Muriel
Parfait sur tout les points
Je recommande vivement 👍👍
Partner
10/10
Exceptional
23 Jun 2026
Nabil
Genial
10/10
Exceptional
22 Jun 2026
Eric
Tout parfait! Merci pour l’accueil
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Jean Pierre
Tout très bien . Personnel très sympathique et très disponible
Partner
8/10
Excellent
23 May 2026
LAURENCE
Hôtel propre et bien entretenu mais aucun plus qui incite à revenir. Le choix au petit déjeuner n’est pas très large. Le personnel etait Pro .
Business
10/10
Exceptional
23 May 2026
miguel
Excellent quality / price ratio, clean, good rooms and good breakfsst
10/10
Exceptional
11 May 2026
Bedhiafi
Magnifique
Friends_and_family Friends
10/10
Exceptional
03 Apr 2026
jean
hotel neuf avec un staff tres aimable.
Self
8/10
Excellent
30 Mar 2026
Yahia
Propre pdj très copieu
Self
8/10
Excellent
13 Mar 2026
Mélanie
Petit déjeuner correct avec un choix assez limité. Dommage que sur toute la durée du séjour la chambre n'est pas été refaite au moins une fois.
10/10
Exceptional
19 Feb 2026
David
Parking gratuit, propreté, calme
Self
10/10
Exceptional
16 Nov 2025
Mathieu
clean and beautiful room!
10/10
Exceptional
17 Oct 2025
philippe

Bonne surprise !

1 nuit ici, agreable decouverte de cet hotel. Situé au milieu de nulle part (11 kms d'Aix), et du coup calme. Hotel comme neuf, chambres refaites, literie ok, SDB idem, wifi ok, parking gratuit un peu petit et etroit mais fait l'affaire. Personnel pro a l'accueil. Seul bemol : le PDJ decevant. Choix restreint et basic ce qui denote par rapport a d'autres Mercure. C'est dommage mais le PDJ n'etant pas obligatoire...
Business
10/10
Exceptional
13 Oct 2025
Christian
Pas de petit déjeuner pris a l’hotel, car famille a proximité immédiate
Partner
8/10
Excellent
05 Sep 2025
Verified traveler
Très bien sauf la litterie TROP DURE
Business
6/10
Pleasant
12 Aug 2025
Daniel
Une même et seule personne le dimanche pour s’occuper de la réception du bar et de tout autre service.
Partner
10/10
Exceptional
04 Aug 2025
Mathilde-Thea

Rigtig fint hotel.

Rigtig fint hotel. Personalet var søde og hjælpsomme. Vær opmærksom på, at frokost kun er muligt i restauranten på bestemte dage og slutter tidligt. Al maden – morgenmad, frokost og aftensmad – var rigtig lækker. + Lækker, men lidt kold pool.
Partner
8/10
Excellent
08 Jul 2025
Ulrich
Schönes Hotel. Die Lage ist sehr ruhig. Keine Gläser auf dem Zimmer. Keine Toilettenpapierhalter.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Stephanie
Chambre très propre et neuve
Petit déjeuner copieux
Je recommande
Leisure Family
10/10
Exceptional
09 Jun 2025
Glaucio

Excelente hotel em Aix en Provence.

Um hotel com muito conforto e funcionarias muito simpaticastambem.
Ele fica longe do centro mas, nao e um problema porque voce estara de carro. Se nao estiver, estara fazendo o passeio errado. O carro 'e fundamental para conhecer a Provence.
Cafe da manha com grande selecao de paes e queijos, ovos iogurtes, e um espremedor de laranjas pra fazer um suco fresco nahora.
Cama e travesseiros muito confortaveis.
Eu ficaria hospedado aqui novamente, com certeza.
Partner
8/10
Excellent
29 May 2025
Claire
Hôtel et restaurant très correct un en retrait du centre d Aix
Hôtel pris pour séjour professionnel mais avec des infrastructures agréables terrasse pour l apéritif piscine…
Le personnel est agréable également et le petit dej est complet
Sucré salé impeccable !!
Partner
10/10
Exceptional
14 Jan 2025
Emilie Vannier

Extraordinaire

Une équipe incroyable de jour comme de nuit, un hôtel magnifique, une chambre et une suite magnifique, une équipe toujours là pour nous arranger et être à l’écoute de besoins Élise a été au top pour gérer notre arrivée tantôt monsieur, qui gère la nuit, parfait, une personne extraordinaire
Business
10/10
Exceptional
27 Sep 2024
Verified traveler
Le réceptionniste était au petit soin.
Tres bon contact.
Business
2/10
Poor
03 Jun 2024
Samy
Je ne sais pas a qui revient la responsabilité, mais quand je paye plus de 300€ la chambre sur l'application avec unprix affiché a l'entrée qui oscille entre 179 le 2 juin et 199 la veille, je me sens totalement floué, par l'hôtel et par l'application.
Friends_and_family Family
6/10
Pleasant
04 May 2024
Christian
Convenable sans plus… Mais a la défaveur de l’endroit, des travaux importants pas mentionnés au moment de réserver … un hôtel / RESTAURANT fermé le vendredi soir (après 800kms de voiture ça calme) et personne pour vous conseiller une table sympa dans le coin. On se faisait une joie pourtant de découvrir l’endroit. Bien pour des Pro de passage, pas pour de la villégiature.
Friends_and_family Family
2/10
Poor
04 Feb 2024
nader
Pas de chauffage et serviette sal
Business
4/10
Poor
08 Nov 2023
Christophe
Moquette sale dans les chambres .
Petit déjeuner 17,50€, du vol !
Business

Location & surroundings

Mercure Aix-En-Provence La Duranne Gare Tgv
97 Rue Dr Albert Aynaud Duranne Park, Aix-en-provence, France

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Mercure Aix-En-Provence La Duranne Gare Tgv

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