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City Residence Aix en Provence

Aix-en-Provence · France

42 Route De Galice, 42View location

7.4/10Very good1,161 Reviews
Cleanliness7.4/107.4
Service7.2/107.2
Comfort7.6/107.6
Condition7.0/107.0
Location6.6/106.6
Neighborhood6.2/106.2
Value7.0/107.0
Amenities7.4/107.4
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Residence Aix en Provence

This aparthotel is located in Aix en Provence, a beautiful city situated in the south of France. It is just a few steps from Sain-Mitre park and close to some shopping opportunities and restaurants that will make visitor’s stay even more enjoyable.

Marseille Provence Airport is to be found some 25 kilometres away. This establishment offers an ideal accommodation for short or long stays, both for business travellers or groups of friends on holidays.

All the apartments have been entirely equipped and include all the necessary services and amenities for visitors to feel right at home, such as kitchen, ideal for guests to prepare their own meals, and a sitting area.

The rooms have been decorated in a simple yet practical way, and can accommodate up to 4 people.

Read more about this hotelShow less

When you stay at City Residence Aix En Provence in Aix-en-Provence, you'll be in the business district, within a 5-minute drive of La bastide du Jas de Bouffan and Vasarely Foundation.

This residence is 13.2 mi (21.2 km) from Luberon Regional Park and 1.3 mi (2.1 km) from Carrousel Paul Cézanne. Make yourself at home in one of the 64 guestrooms, featuring kitchenettes with refrigerators and stovetops.

26-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and you can also request irons/ironing boards. Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 75 per stay
    • A tax is imposed by the city: EUR 1.24 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 8:30 AM - noon
    • Monday - Saturday: 2:00 PM - 7:00 PM
    • Sunday - Sunday: 9:00 AM - noon
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9 per person
    • Covered self parking fee: EUR 6 per night
    • Pet fee: EUR 5 per pet, per day
    • Service animals are exempt from fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Greek

    English

    Italian

    French

    Romanian

    Spanish

Nearby attractions

La bastide du Jas de Bouffan 0.4 km / 0.3 mi
Vasarely Foundation 1.4 km / 0.9 mi
Pavillon Noir 1.5 km / 1 mi
Grand Theater of Provence 1.6 km / 1 mi
Les Allees Provencales 1.7 km / 1 mi
Pavillon de Vendome 1.7 km / 1.1 mi
Chapelle Penitents-gris (Chapelle des Bourras) 1.8 km / 1.1 mi
Aix-en-Provence Tourism Office 1.9 km / 1.2 mi
Place du Général de Gaulle 1.9 km / 1.2 mi
Statue of Paul Cezanne 1.9 km / 1.2 mi
Carrousel Paul Cézanne 1.9 km / 1.2 mi
Place d'Hotel de Ville 2 km / 1.2 mi
Aix-en-Provence City Hall 2 km / 1.2 mi
La Rotonde Fountain 2 km / 1.3 mi
Galerie Imbert 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • Luggage room
  • Breakfast room
Show 7 more facilities & services
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 42 m²APT.ST
    APARTMENT STANDARDPhoto unavailable5 photos

    City Residence Aix en Provence

    APARTMENT STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Individually adjustable air conditioning
    • Microwave
    • Kitchen utensils, plates & cups

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    City Residence Aix en Provence

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    City Residence Aix en Provence

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    City Residence Aix en Provence

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 20 m²STU.ST
    STUDIO STANDARDPhoto unavailable4 photos

    City Residence Aix en Provence

    STUDIO STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Direct dial telephone
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    City Residence Aix en Provence

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    City Residence Aix en Provence

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Residence Aix en Provence

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT

    Photos are not available for this room type.

    City Residence Aix en Provence

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    City Residence Aix en Provence

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Residence Aix en Provence

7.4
Very good
1,161 Reviews
Cleanliness
7.4 /10
Service
7.2 /10
Comfort
7.6 /10
Condition
7.0 /10
Location
6.6 /10
Neighborhood
6.2 /10
Value
7.0 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
10 Jul 2026
Leanne
Air conditioning was best part. Bathroom had little ventilation. Bed sheets scratchy, but clean
Partner
8/10
Excellent
14 Oct 2025
Carmen
Small appartment with kitchen facilities that we didn't use. The complex is a bit far from the city center but walkable and accessible with public transport. The room and comunal areas were clean.
Leisure Partner
8/10
Excellent
03 Aug 2025
Maulana
It was just a night stay. The self check-in room was easy as directed bu the staff prior to arrival. The room is small yet okay for short stay with stove, fridge, and clean bathroom.
Business Partner
6/10
Pleasant
19 Jul 2025
Kevin
Was good enough, like a university halls of of residence.

The property was quite far from the city centre, almost on the.main highway heading into town. I was hoping it would be walkable into the city centre which it really wasn’t and there were no shops or anything you could walk to.

Parking was limited and really confusing and the communication was not great. I got an email about how to check in but did not receive this until the morning of my stay when I didn’t have wifi to receive it.

Think I would choose somewhere closer to town or at least in a more walkable neighbourhood if I were to go back to Aix
Leisure Family
8/10
Excellent
17 May 2025
Jerry
Very basic accomidations not as seen in pictures.
Leisure Friends
2/10
Poor
29 Dec 2024
Fernando
Probleme with the heater
8/10
Excellent
15 Aug 2023
Jina
the accommodation was really nice for low budget.
Leisure Family
8/10
Excellent
24 Mar 2023
Steven
OK, nothing special or unacceptable. GPS is recommended I turned just before the hotel and ended up on the motorway.
2/10
Poor
06 Jun 2022
Ozlem

Terrible

Terrible experience in every sense! They care about decreasing the costs only. Stay away from this place as soon as there is any alternative.
Business
8/10
Excellent
05 May 2022
Chee Yoon
Good convenient location to drive to tourist attractions in Provence. Walkable to city center for dinner. Counter staff during checkin and checkout during weekdays were friendly and helpful. However, counter staff on duty during weekend were not friendly. Basic amenities. Ought to provide facial tissue box.
8/10
Excellent
17 Aug 2021
Rodrigo
Good hotel close to the motorway ideal for travelers
Friends_and_family Family
4/10
Poor
25 Aug 2019
Reina
I would have liked to have towels changed ... and soap to wash dishes......
Friends_and_family Family
8/10
Excellent
09 May 2019
Verified traveler
Not all front office department was pleasant. Property it self was really nice.
Friends_and_family Family
8/10
Excellent
26 Jan 2019
julien

cool

good, clean, calm
6/10
Pleasant
23 Sep 2018
Verified traveler

Fine for a layover

Fine for a layover, though it was really lovely with a kitchen. The area seemed rough but then again we only used it for a night before travelling on. Could have been cleaner (spills on bathroom door that looked like piss (could have been coffee though)). All in all an okay place.
Partner
6/10
Pleasant
11 Jul 2018
Verified traveler

Cheap room with small kitchen and bathroom

Need to take note of reception times and get the main door Access Codes and your Room key access code before you travel in case you are delayed after 8.00pm otherwise you won't get in!

Good Bus service into town very close by

Main Problem for me was that while this was meant to be a \"No Smoking\" room, it smelt like an ashtray - and I actually found cigarette butts stuffed under the sliding window frame so obviously people using it were smoking in the room!

Note: Clean towels for length of your reservation - I stayed 5 nights and I literally had to haggle to get a clean towel after the shower overflowed onto floor!

8/10
Excellent
27 May 2018
Keith

Comfort and great value for 2 bedrooms

Great value for 2 bedrooms
Family
8/10
Excellent
07 May 2018
Rayssa

One night

Stayed one night only, nothing to complain.
Partner
8/10
Excellent
24 Aug 2017
Verified traveler
Budget hotel, odd reception and awkward loading, but still within walking distance of old city centre. Seems like it might be a bit dodgy at night. Adequately priced for the type/condition of hotel. Odd hallways -kind of creepy.
6/10
Pleasant
18 Apr 2017
Brian

Felt like apartments.

Arrived late and important to know often no one at front desk - no one to let you in! Parking was a challenge. However, walked into town and took bus back and both experiences quite nice. Felt like apartments rather than hotel.
Family
8/10
Excellent
31 Jul 2016
Ian

AVERAGE HOTEL -GOOD LOCATION

Hotel was satisfactory.Staff not very friendly or helpful. Location was within walking distance (15 MINS)from main part of old Aix. Good access to motorways for visiting surrounding villages etc.
Partner
8/10
Excellent
22 Jul 2016
GERALDO

NICE PRICE

My 6th time at this hotel. It is walking away from the center of Provence (25 minutes). But, across the avenue you can take the bus number 8, pay 1 euro and UALA.
The hotel offer a very good internet, breakfast included, tv, separates toilet from shower etc. I RECOMMEND THIS HOTEL.
Partner
4/10
Poor
13 Jun 2016
Verified traveler

Hotel in inconvenient place

This is a basic hotel but the main draw back was its location. There are no shops, etc around and a taxi is needed even to go to the local bus station. The drivers charged varying amounts from £9.00 euros to one trying to charge 50.00 euros! The rooms in the hotel were not cleaned each day and therefore the towels were not changed. The only toiletries were a small bar of soap and 2 shower gels. The reception closed at 8.00 pm and we only arrived just before this, so would have been stuck if any later. They did not open before we left at 8.00 am. The staff were friendly. The only place to eat was their buffet which cost 17.00 euros and was not good.
10/10
Exceptional
02 Jun 2016
chris
Very quiet area. Rooms were fine. You just need to know how the place operates. Would stay again.
8/10
Excellent
01 Sep 2015
Bimali
Good location, clean studio. Worth for money.
8/10
Excellent
19 Jun 2015
Verified traveler

Good value.

Fine value for money, compared with other hotels in Aix. The shower in my room was inconvenient to use (e.g. the shower head continually dropped into the tub, likely enough onto my foot) but there were adequate linens & soap on hand. Back from the main road, it was quiet.
4/10
Poor
07 Oct 2014
GERALDO

No more than 2 days hotel.

If you have plan to stay more than 2 days, avoid it. No daily room service. They cleaning it only after you leave. Air conditioning is very loud and looks dirty They close from noon to 3pm. Some days no breakfast ( breads and croissants finished). It is 20 min walk to Rotonde Plaza. There is not commerce around to buy anything. Two days stay is ok, more than that no way.
Family
8/10
Excellent
15 Jul 2014
Krishan

Provides a nice jump off point for day trips

Stay was satisfying because of location and general room conditions. No reception coverage after 8pm was a little inconvenient. Construction in front did not help loading and unloading the car. Garage facility needs to be better lit. All in all good stay.
Family
8/10
Excellent
09 Jul 2014
Bridget

only a ten minute bus ride into town

Double room with bathroom and kitchenette was basic but fine; exactly as I'd expected it to be from the website. Was pleased with service: helpful staff at reception. Did not have breakfast served as used the kitchenette so can't comment on food served. Bus service into town is regular and easy to use: one euro each way.
10/10
Exceptional
12 Jun 2014
Larry

Very Convenient Stay in Aix

I had a very nice overnight stay at City Residence in Aix-en-Provence. I was welcomed at the reception desk with all the information I needed, I was able to take advantage of their laundry facilities, and I enjoyed a good breakfast the following morning.
8/10
Excellent
31 May 2014
Verified traveler

Hotel in Aix

Great position and well priced. Wifi fair. Parking undercover.
4/10
Poor
20 May 2014
B52

Ok but better choices available

Ok hotel but was a problem with cleanliness of room had cigarette/ unclean smell and after asking staff about getting a cleaner room they they just implied take it or leave so we did leave for another hotel soon after. It was more central and was 10 times better and nothing was a problem. Also the car parking is in the building next door and is 5 euro a night but they never lock the carpark so anyone can come in all night long without paying. Also the bathroom sink was broken and would not drain which leads me to believe that the cleaning of bathroom is very poor as the cleaners should have picked that up while cleaning??.
8/10
Excellent
13 Dec 2013
Jennifer Marshall

Overnight

Arrived after reception closed at eight o'clock in evening, this was not indicated on the web site. This is a major oversight. We were only able gain access to the locked foyer by chance and find out how to contact hotel personnel so we could check-in.
10/10
Exceptional
24 Oct 2013
Melissa

Very nicely located.

The staff was tremendously helpful! Tres Bien! Merci
8/10
Excellent
23 Oct 2013
Edmund

Clean & good for the price.

It's not a five star hotel, but it was inexpensive, clean and not too far from the city centre. Bathroom & shower were good.
8/10
Excellent
30 Sep 2013
R&L

Not quite close enough to town

Just outside town and a multi-lane junction to cross to get there. Managed to get 1 of the 2 free parking spots. Friendly reception. For very little extra capital they could have made it superb (little things - like a bin in the room, a kettle etc.)
Family
8/10
Excellent
17 Sep 2013
Verified traveler
Nice people, the room is clean, good breakfast, hotel offer washer machine as well. The location is far to the downtown. Around 30 minutes walking.
2/10
Poor
15 Jul 2013
Verified traveler

City residence review

Far from town. Nothing in the vicinity. Very poor service. Air conditioning broken. Ran out of supplies and no one around to service. Recommend a hotel closer to Aix.
8/10
Excellent
12 Jul 2013
Emma

Lovely!

The staff were very helpful and spoke good English. The room was a good size with a spacious bed. We stayed while the Tour de France was on and the starting line was just outside the hotel! The city centre is a bit of a walk but very achievable, the beautiful gardens are not fair at all. Overall we enjoyed our stay !
10/10
Exceptional
20 Jun 2013
Verified traveler

nice, spacious and good for a nice long stay

nice, spacious and good for a nice long stay
Family
8/10
Excellent
28 Apr 2013
Verified traveler

Close to all must-see sights

I really appreciated the hotel staff which were very helpful and their attentiveness and ability to speak & understand english.
Family
6/10
Pleasant
14 Sep 2012
Verified traveler
Flooding shower did not help our stay. Also not much info on nearby cafes etc.,
2/10
Poor
08 Sep 2012
Verified traveler

Just dont.

Its smells like an ashtray. Terrible experience.
We took the bags back to the car and went to another hotel as it would be impossible to stay.
-(
8/10
Excellent
23 Aug 2012
travelduo

Impossible to find, but a nice hotel

The address said it was on Route de Galice. It's not. It's down another nameless street. If in doubt, ask at the Best Western. They helped us find it. :) All in all, a wonderful hotel once we found it. Nice staff too.
6/10
Pleasant
20 Jul 2012
Kris

Remote and Odd hotel With a charming staff

This hotel is located a bit out of town next to the freeway. Public transportation is horrendous so you need a car here. Nearby shopping and dining are nonexistent. The staff is extremely friendly and helpful but the rooms leave a lot to be desired. Our bathtub was leaking badly due to corrosion which seemed to come as a surprise to management. We did get a change of rooms and the next room was nicer. 'Breakfast' was an additional charge and was completely inadequate. A strange experience, to say the least.
6/10
Pleasant
16 Jul 2012
Verified traveler

OK for the price

First impressions weren't good: the place is vary had to find, being off the main road behind another hotel, and overlooking the autoroute. The receptionist was in a bad mood and the reception area looked like a bomb had hit it. The corridors reeked of tobacco smoke and the room was pretty dowdy, but not unclean. On the upside it is not too far to walk to the old city. This isn't luxury, but it's not bad value for the price.
8/10
Excellent
15 Jul 2012
Georgina
Really lovely place to stay. We had a whole apartment to ourselves. However, there's no one at the desk from 12-3, so it was a hassle to check in once we'd arrived. Also, our internet passwords continually did not work. It was also a little far out from town, especially as we had to walk in. But all in all, a really nice room and great facilities.
Family
6/10
Pleasant
11 Sep 2011
B

City Residence Aix en Provence

The Hotel was a nice place to stay for a few days...we arrived on a Sunday, so make sure if you're arriving out of hours that you TELEPHONE reception to get instructions on how to get your keys

Reception staff were very helpful and friendly and seemed to know where everything is! I was able to ask them how to get to university campuses etc

Bus number 7 is the link and takes you to the town centre, although the town centre is walking distance

The rooms were clean, kitchenette was decent, worked properly...doesn't have a kettle however

Bathroom was clean too, fully functioning shower

sofa bed was a bit of a let down, but overall I would recommend this place to anyone coming here

ps. best to get there by taxi :)
8/10
Excellent
07 Jun 2011
Amy

great space for price

Other reviews of this hotel were strikingly bad but I found that the value was great since Aix is an expensive city and the rooms are quite large. It is not a luxury hotel, but it has all the conveniences necessary, a bus stop to the downtown area about 5 minutes walking distance, and the staff was extraordinarily nice and helpful. Finding the hotel is a bit tricky - Bus Stop Crosy on Line 6, then walk over the overpass and turn right at the Kyriad.
6/10
Pleasant
30 Mar 2011
Melissa

Not as expected

The hotel was really dingy. The beds were incredibly hard, the room was not comfortable at all. It was a pretty far walk to the center of town, and the buses don't run correctly on the weekend. I would stay closer in town, it's not worth it. Check in after hours was incredibly confusing since you had to call a strange number, pray someone spoke english, and try to get your key out of a lock box.
Partner
6/10
Pleasant
02 Dec 2010
Marianne

Basic accomodation

We went to this hotel because the rate was very cheap. However, you should not expect anything else but basic accomodation. Even then, I think there are some basic elements that should have been there. When we got to our room, we noticed the carpet in the hallway was dirty. Our comforters were also stained. And they don't give you enough toilet paper to last for 2 nights (!) and there are no tissues.

Also note that there is no housekeeping that goes through the rooms every night. And they expect you to remove all the sheets and put them in a pile for them to pick up when you leave.

As I said, we went there for the price, because it's really nothing better than \"a place to crash\".
4/10
Poor
16 Jun 2010
Verified traveler

Appart'Valley Aix en Provence - a bus ride away

The hotel was slightly difficult to find because it's hidden away behind another hotel. This seems to be a location where people are staying for short, but extended periods of time-- maybe a few weeks.

It's about a 15 minute bus ride away from the city center. There are definitely closer places to stay if that's where you want to be. It can be inconvenient because the bus stops running at night .

The staff was nice, but not available in the mid-afternoon or in the evening. Notes in the hotel room ask for somewhat unreasonable things like asking you to take out your own garbage, load the dishwasher, and fold the sheets and towels when you're done. I think if you're paying for the room, you're paying for certain services to be done for you.

The hotel advertises that it has Wi-Fi, but it's not free at all. You have to pay 20 euro for a full day of wi-fi.

If you're looking for a cheap place to rest your head, you can do worse.
4/10
Poor
08 Sep 2009
Verified traveler

Worst sofabed ever

I booked a studio, knowing that it was a sofabed. I normally can sleep on sofabed, this was horrible. I ended up moving the mattress to the floor, and that was reasonable, but should not have been necessary. The location is definitely on the edge of town, but I was using Aix-en-Provence as base to explore surround towns, so it was rather convenient to be near the highway. However, I was quite surprised that that they charged 6.50 euros per night for parking. For a hotel on the edge of town, this seems pretty unreasonable.
6/10
Pleasant
26 Aug 2009
Dm

Good value, tough challenge to check in

The place is clean and quiet, close to freeway and within walking distance to both old town Aix and to a new shopping mega-center. The challenge is to find it! GPS shows it incorrectly (it is actually between A53 and an unnamed lane, behind Kyriad). The only little sign pointing to it is on Route de Galice eastbound. Also reception isn't manned after 8 pm. The late-arrival phone # has a French-only voice mail menu (press 4 or 5). There were lost and confused late-night arrivals almost nightly. Lastly, value is pretty good but extra charges (underground parking, internet access, laundry) may be steep. And please be careful with the little parking spot out in front, most small cars won't negotiate its curb without body damage, unless you can rig a makeshift ramp of rocks or wood.
10/10
Exceptional
29 Jul 2009
Verified traveler

Great service

Outstanding service from the front desk. It's not the most interesting location in the world, but it's a very short drive into the heart of Aix.
4/10
Poor
23 Jul 2009
Verified traveler

3 star? No way

a studio room with a pull out couch??? Big mistake- never again.
6/10
Pleasant
04 Jul 2009
Linda

Apartment/hotel in Aix-en-Provence

This apartment hotel was very basic. The kitchen has a small amount of dishes & utensils but no dish soap. You get one bath towel when you check in & that's it, no maid service of any type. The office is closed on weekends from noon until 3pm. Using my pedometer, I determined that the main square is l.5 miles from the hotel & we found no restaurants or grocery stores close by. The bus is about 2 blocks away & runs about every 20 minutes on week days. Many of the rooms have pull out sofa beds; however, they found a room with an actual bed for us when we requested it. My main reason for not recommending this hotel is the location; it's far from everything.
6/10
Pleasant
28 Jun 2009
A

not impressed

spent 5 days here. a good half hour walk away from the city centre. once we had run out of toilet paper we were told by reception we then had to buy our own supply.

no one came to collect our rubbish...by the end of our stay the rubbish smelt quite bad. we were also informed that we had to throw away our own rubbish.

no one came to change our bedding . we also had one set of towels all week. no one cleaned our room all week...

and the kitchen facilitys were very poor also as there was no dishwashing liquid to wash up.
6/10
Pleasant
13 May 2009
Gaby

good value for the experienced traveler

Good value for your money, but you must be ready to walk to Aix, a 20 minute walk, considering that bus service is limited. The building is totally hidden behind the Kyrian Prestige Hotel, you MUST make a note of this. The rooms were clean and provided moderate comfort. The sofa bed was impossible to sleep in(very lumpy), luckily we had rented the bigger apartment, with a bedroom and regular bed. The laundry room has a great washer-dryer for a total of 6 euros, no soap needed. I managed to get in two regular loads. The nearest supermarket is a 15 minute walk away, but you can get your groceries in Aix when you visit.
2/10
Poor
18 Jul 2026
Damien
Climatisation en panne dans tout l'étage pendant 2 nuits d'affilée. Chaleur insoutenable, impossible de dormir notamment pour les enfants. Ajoutons à cela l'odeur de cigarette en entrant dans l'appartement, les portes cassées, le lavabo sans bonde, .. Bref, manque d'entretien et de sérieux.
Family_with_children
10/10
Exceptional
14 Jul 2026
franck
Bon séjours qualité prix au rendez-vous
8/10
Excellent
01 Jul 2026
Watina
Great location. Room was clean.
There was water in the vegetable box inside the refrigerator which caused a weird smell.
Otherwise everything was nice and good value for money.
Partner
10/10
Exceptional
24 Jun 2026
Xavier
Rien à dire parfait en tous points.
10/10
Exceptional
23 Jun 2026
Nouredine
Super
10/10
Exceptional
21 Jun 2026
Nouredine
Rien à dire j ai passer un très bon séjour
Friends_and_family Family
6/10
Pleasant
03 Jun 2026
JOHN ALBERT
Se pretende ficar próximo ao centro, este lugar não é o ideal.
Friends_and_family Family
2/10
Poor
02 Jun 2026
Aldo
Topi nei dintorni della struttura
Family_with_children
8/10
Excellent
23 May 2026
Sylvie
Spacieux propre calme idéal pour un court séjour
Friends_and_family Family
8/10
Excellent
18 May 2026
Geoffroy
appartement propre mais un peu loin du centre ville sans voiture 30 min de marche
Séjour agréable bon rapport qualité prix
Self
6/10
Pleasant
18 May 2026
Alain Claude
Chambre très grande propre mais minimaliste
Bien place en périphérie
Family
2/10
Poor
14 May 2026
Ludivine
J'ai recu un mail demandant d'arriver avant 19h, ce que nous avons fait. A notre arrivée, personne à la reception, mais notre carte de chambre laissée sur le coffre avec notre identité et celle des autres personnes de l'hôtel... Chambre inconfortable, placards qu'on n'arrive pas à ouvrir et portes qui grincent, hygiene moyenne, zero accueil. On est parti le soir même, pas possible de dormir là.
Friends_and_family Family
8/10
Excellent
04 May 2026
Birgitta
Rent, prisvärt, stort rum
Self
8/10
Excellent
26 Apr 2026
Marguerite
Il faut presque je battre ( c’est une image ) ou rentrer tôt pour avoir une place parking . A moins de payer le parking privé sous réserve qu’il y est de la place .
Plusieurs hôtel et résidence en enfilade avec les mêmes problèmes de stationnement. Arrivé de nuit !!! Pas terrible l’éclairage :( .
Heureusement résidence très calme bien qu’un coup de neuf ne serait pas du luxe . Petit appart pour une ou deux personnes un peu à l’étroit pour un séjour de 3 jours .
Self
2/10
Poor
25 Apr 2026
Stéphane
Nous avons changer de lieu le jour même établissement en état déplorable environnement malsain rien n’est entretenu cet établissement ne devrait même pas être sur votre site
Business
2/10
Poor
12 Apr 2026
Borris
tout est à revoir , vetuster , .. a éviter
Self
8/10
Excellent
31 Mar 2026
Jean-François
Bon rapport qualité prix
Friends_and_family Friends
10/10
Exceptional
27 Mar 2026
Jonathan
Super
8/10
Excellent
19 Feb 2026
Evelyne
Apprécié le personnel pour m'avoir bien donné les instructions, et qui a pu me dépanner pour équipement manquant en coin cuisine.
Self
8/10
Excellent
01 Feb 2026
christian
L’accueil est très sympathique. La chambre est spacieuse et bien équipée
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Magali
Appartement spacieux et propre. Toutefois quelques odeurs d'égouts à signaler.
Manque un peu de vaisselle et pas de bouchon dans la baignoire, donc bain pas possible
Leisure Family_with_children
8/10
Excellent
01 Dec 2025
Bechon
Hôtel pratique et bien situé Espaces assez grands et lit assez confortable.
Propreté moyenne. Les placards sentent une odeur désagréable à leurs ouverture. Les lumières dans les pièces sont trop faibles.( luminosité jaunâtre et de faible intensité). Gênant pour la vue. On n’y voit rien hormis la salle de bain ou c’est très bien éclairé.
Facilité d’accès.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Sylvie
Chambre impecable. Personnel à l écoute.
8/10
Excellent
25 Nov 2025
Ludovic
Satisfaisant pour le prix. Mais chauffage insuffisant, nous avons eu froid. Thermostat bloqué par l’hôtel sans doute et impossible d’augmenter la température. Pour dormir ça va, mais pour prendre les repas non.
8/10
Excellent
23 Nov 2025
marie-pierre
Nous ne nous sommes pas servis de la kitchenette.

Matelas au top, peut-être mettre des oreillers plus durs ou moins souple.

Salle de bain correcte un souci d'humidité car ks faïence va finir par tomber...
Friends_and_family Family
6/10
Pleasant
18 Nov 2025
remi
Personnel courtois
Chambre correcte
10/10
Exceptional
04 Nov 2025
michael
Bien passé propre et personnel très agréable
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Usha
L'accueil par le personnel, la propreté et le studio,agréable et confortable
6/10
Pleasant
31 Oct 2025
Michel
Deux prises dans la partie chambre, pour la TV et la lampe de chevet. il faut débrancher pour se brancher pc ou autre.... Une baignoire dans la salle de bain mais interdiction de l'utiliser et ils ont retiré la bonde de fond ! Un mini convecteur dans la salle de bain, limite pour avoir chaud pendant sa douche. Bref, ce pourrait être très bien avec quelques améliorations car c'est spacieux. Pas super insonorisé néanmoins...
Business
8/10
Excellent
09 Oct 2025
Osamu
レンタカー移動だったので、こちらのホテルにしましたが、無料パーキングが5台のみ。
スペースが空いてなければ有料パーキングとなりました。
長期滞在は要注意です。
Leisure
8/10
Excellent
07 Oct 2025
Dominique
Accueillant, calme, bien situé (accès routes) et pas loin du centre ville d'Aix en Provence (à pied ou en bus). Parking souterrain possible
Partner
8/10
Excellent
08 Sep 2025
J. Marie

Globalement à recommander.

Établissement pas facile à trouver et pas possible de joindre une personne au téléphone.

Quelques montons et poussière, robinetterie très usagée.
Partner
8/10
Excellent
31 Aug 2025
annick

SEJOUR SANS SOUCIS

pas de problème majeur, absence de parking gratuit (on m'avait affirmé qu'il y avait du parking gratuit par telephone), néanmoins le prix parking est tout a fait acceptable. Une théière et un grille pain seraient bienvenus,
la residence est calme ,bien située et le rapport qualité prix est ideal.nous reviendrons sans problème
Partner
8/10
Excellent
24 Aug 2025
eric
Bien reçu ,agréable
Business
10/10
Exceptional
22 Aug 2025
Cyrille

Très bon séjour

Très bien, emplacement calme, assez bien desservi
Self
6/10
Pleasant
20 Aug 2025
abdelkader
luminosité faible
6/10
Pleasant
05 Aug 2025
Farida

Bien place pour 1 nuit

Une seule nuit
Friends_and_family Family
6/10
Pleasant
05 Aug 2025
Verified traveler
Appartement sale et draps non changés, c'est inacceptable
Friends_and_family Family
8/10
Excellent
26 Jul 2025
Raymonde
Suggestions
Quelques chambres avec douches seraient bien pour les seniors
Beaucoup de boissons sucrées dans le distributeur
Une eau gazeuse serait peut être bien ?
Self
10/10
Exceptional
21 Jul 2025
Verified traveler
Très bien
Friends_and_family Family
8/10
Excellent
14 Jul 2025
Laura
For the price, you get a nice studio with a kitchen and an airconditioning system that works very well. The property looks a little bit dated here and there, but it's clean and it has a nice bed and all the amenities work.
The location of the city residence is a little bit outside of the actual city centre - if you don't have a car, you can take a 45 minute walk or order a taxi to take you to the centre.
Business_and_leisure Friends

Location & surroundings

City Residence Aix en Provence
42 Route De Galice, 42, Aix En Provence, France

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City Residence Aix en Provence

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