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8.8/10Excellent685 Reviews
Cleanliness8.8/10 8.8
Service9.2/10 9.2
Comfort8.2/10 8.2
Condition8.4/10 8.4
Location9.8/10 9.8
Neighborhood9.6/10 9.6
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hôtel des Augustins
Enjoy a central stay at Hotel des Augustins, located in the heart of Aix-en-Provence, just steps from Cours Mirabeau and Place du Général de Gaulle. This hotel offers 28 guestrooms equipped with minibars, complimentary Wi-Fi, and private bathrooms with bathtubs and hair dryers.
Start your day with a buffet breakfast (fee applies) and unwind with a drink at the bar/lounge. Additional amenities include room service (limited hours), a business center, and complimentary newspapers in the lobby. Conveniently located near attractions like La Rotonde Fountain and Hôtel de Caumont, the hotel is also 10.
9 mi (17. 6 km) from Plan de Campagne and 12. 5 mi (20. 1 km) from Luberon Regional Park. Marseille - Provence Airport (MRS) is 16. 7 mi (26. 9 km) away.
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A stay at Hotel des Augustins places you in the heart of Aix-en-Provence, steps from Cours Mirabeau and Place du Général de Gaulle. This hotel is 12.5 mi (20.1 km) from Luberon Regional Park and 0.1 mi (0.1 km) from Place d'Albertas.
Make yourself at home in one of the 28 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Optional fees
- Fee for buffet breakfast: approximately EUR 14.90 per person
- Nearby parking fee: EUR 25 per day (2297 ft away)
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
French
Spanish
Nearby attractions
Cours Mirabeau
0.1 km / 0.1 mi
Place du Général de Gaulle
0.2 km / 0.1 mi
Place d'Albertas
0.2 km / 0.1 mi
La Rotonde Fountain
0.2 km / 0.1 mi
Fontaine Moussue
0.2 km / 0.2 mi
Statue of Paul Cezanne
0.3 km / 0.2 mi
Carrousel Paul Cézanne
0.3 km / 0.2 mi
Aix-en-Provence Tourism Office
0.3 km / 0.2 mi
Place d'Hotel de Ville
0.3 km / 0.2 mi
Aix-en-Provence City Hall
0.4 km / 0.2 mi
Chapelle Penitents-gris (Chapelle des Bourras)
0.4 km / 0.2 mi
Place des Quatre-Dauphins
0.4 km / 0.3 mi
Place des Precheurs
0.5 km / 0.3 mi
Les Allees Provencales
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 28
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
- Newspapers
Show 6 more facilities & services
- Luggage room
- Bar
- Meeting room
- Business centre
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN COMFORTTWIN • COMFORTTWN.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel des Augustins
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hôtel des Augustins
100
reviews shown
David C
Based on the booking and the official Aix-en-Provence website, the visitor tax is a lot lower than what the hotel charged us. They charged us even more than the 5-star hotel rate even though it's a 3-star hotel. Didn't seem right.
Jennifer
Amazing location, clean and unique hotel. Rooms had kettle and fridge which was helpful.
María Carolina
L
Elizabeth
The hotel was absolutely beautiful! Large comfortable lobby and sleeping room. The very best location for shopping and dining. The staff was pleasant and helpful. I was there during the worst heatwave but was very comfortable in air conditioned rooms.
Danielle
A fairly mixed experience.
It was easy to check in and out, but other than that I hardly ever saw anyone at the front desk. At one point I realized, by observing another guest interact with the front desk, that maybe I could’ve left my key with them when I went out, but they were almost never there when I left or came back, so not quite sure how well that would have worked anyway.
The building itself is pretty cool, and the location is FANTASTIC. Also, free sparkling and flat bottles of water refilled each day was a nice touch considering the excessive summer heat. The room was also very air conditioned—I prefer a temperature of about 22C than the 18C it was set to when I arrived, and struggled to turn down the fan, which was pretty loud when trying to sleep.
I had also written in advance to let them know it was my birthday but there must have been some confusion, because when I arrived I had a cute happy wedding anniversary set up in my single room.
My bathroom wasn’t great. The towel rod for the rack attached to the sink was missing and I kept scratching my legs on the pieces sticking out. The safety bar in the shower wasn’t rusty and very dirty-looking. And the toilet was very loud and giggly with every flush.
Also, breakfast was an extra €15 per day—compared to nearby restaurants ranging from €3 for coffee/croissant to €13 for a full English breakfast.
It was easy to check in and out, but other than that I hardly ever saw anyone at the front desk. At one point I realized, by observing another guest interact with the front desk, that maybe I could’ve left my key with them when I went out, but they were almost never there when I left or came back, so not quite sure how well that would have worked anyway.
The building itself is pretty cool, and the location is FANTASTIC. Also, free sparkling and flat bottles of water refilled each day was a nice touch considering the excessive summer heat. The room was also very air conditioned—I prefer a temperature of about 22C than the 18C it was set to when I arrived, and struggled to turn down the fan, which was pretty loud when trying to sleep.
I had also written in advance to let them know it was my birthday but there must have been some confusion, because when I arrived I had a cute happy wedding anniversary set up in my single room.
My bathroom wasn’t great. The towel rod for the rack attached to the sink was missing and I kept scratching my legs on the pieces sticking out. The safety bar in the shower wasn’t rusty and very dirty-looking. And the toilet was very loud and giggly with every flush.
Also, breakfast was an extra €15 per day—compared to nearby restaurants ranging from €3 for coffee/croissant to €13 for a full English breakfast.
Marc
Great front desk staff; breakfast was a slightly better than average buffet in a beautiful dining room. The lobby area of this old convent is historically maintained & rich in character. The lobby area & dining area did lack A/C, which was sorely needed during this heat wave. The bedroom we had lacked enough vacant plugs to use for charging our devices. Overall tho, this was a marvelous & comfortable accommodation.
Tabatha
What a delightful surprise! We were in the attic room and I worried how it would be. The room was surprisingly roomie and comfortable and quaint! Location is excellent. Very happy with our stay.
Lorelei
Hotel is gorgeous and in a perfect location. Our room was spacious with a huge bath and comfortable bed. My only complaint is that the air conditioner was not very strong- but the staff provided us with a fan that was a big help.
Doris
Comfortable room with nice bathroom, good shower. Staff super helpful.
Maricarmen
Excellent location.The staff was very helpful and friendly. The room was very comfortable.
Minh Triet
Amazing hotel right in the middle of the old town in Aix-en-Provence. It was only a few steps away from the bus stop and tourism office, which also made day trips easy. The room was comfy and clean, with unique features.
Nicola
The place needs updates.
Victoria
The hotel was beautiful and we had a wonderful room (one of the larger rooms). The location of the hotel was perfect. Near the old city but quiet. The staff was wonderful and provided good restaurant recommendations. I also enjoyed the afternoon cocktails and meeting others in the hotel. I definitely would return to this hotel. The parking garage was close by and easy to get to.
Seema
Loved my stay at hotel des Augustins. Amazing property in a great location and excellent service!
Cheryl
We enjoyed the location and soaking in the big bath tub!
Brian
Great area. Super staff. Very interesting hotel. It looks like a castle inside the lobby. The breakfast was lovely.
Kelly
Hotel was beautiful, old architecture. Staff was very helpful. Great location. Bed was very comfortable. Parking garage is very close, a 5 minute walk.
Cheryl
so beautiful! hotel staff was wonderful! room was gorgeous! perfect location. would definitely stay again
Laurie
Beautiful hotel, so much charm and character, and the staff were wonderful! Great location - close to everything.
Susan
I was impressed with Meriem’s willingness to be helpful with my inquiries. She and Red were most cordial with me and other guests.
The ambience of the reception area from the staircase to furnishings, art work and the vaulted ceilings made such an impression upon arriving.
The ambience of the reception area from the staircase to furnishings, art work and the vaulted ceilings made such an impression upon arriving.
Kristy
Great boutique hotel in the heart of Aix. Lovely converted convent hotel with convenient location to all main sights. Close to restaurants and shopping it offered a great stay to kick off my travels in France. Staff were helpful and I would book again.
Robert
Parking is off-site about a block away which is good, but there was was no pre notification as to where to park. We had to travers the old city, lanes wide enough for medieval carts, to find out we couldn't drive to the hotel. We called and they were very sorry and gave us great directions to the parking ramp. Also, our shower was a pretty bad experience causing water to nearly flood the entire room.
David
The location of this hotel could not be beaten, perfectly located close to everything - restaurants, shopping cafes, sights and transport. The staff were amazing and our room was huge. They had a Nespresso machine which was very much appreciated, the bed and pillows were comfy, the room was quiet. The hotel itself is in a gorgeous historical building with a very interesting history. I would stay here again if I’m ever lucky enough to return to Aix -en-Provence.
Larry
interesting building, pleasant staff, good breakfast
Audra
Great location and the staff was so warm and welcoming. Beautiful lobby!
Vasco
Hooks too hang thinks on bathroom and bedroom walls.
Angus
all was good with our room.
Geoff
Shower was difficult to operate
Lise
Amazing old building and big room! Beds as stated by others need a mattress upgrade.
Marcel
Chambre propre et personnel agréable et serviable
Anthony
The room was very clean though quite small. The staff were most friendly and helpful. The location was excellent
jocelyn
Room comfortable, spacious clean , slept well
Interesting foyer- unicorn wall hanging!
Lucky for the lifts esp with luggage.
Reception staff was v helpful and friendly.
In old town. But parking has to be in parking station. Problem is couldn’t drop luggage at front door as no access - had to park illegally on Cour Mirabeau- Main Street.
Interesting foyer- unicorn wall hanging!
Lucky for the lifts esp with luggage.
Reception staff was v helpful and friendly.
In old town. But parking has to be in parking station. Problem is couldn’t drop luggage at front door as no access - had to park illegally on Cour Mirabeau- Main Street.
Catherine
The staff were all really welcoming and helpful. The room was very nice and clean and the location was fantastic!
Vicky
Excellent staff at 24 hour front desk. Clean room. Could not be more central to the old town with restaurants and numerous stores within easy walking distance.
May
The hotel is quiet, safe and convenient generally speaking, close to town centre and the flea market
Gail
Didn’t make breakfast
Bed uncomfortable pillows too
Street noise horrible
Bed uncomfortable pillows too
Street noise horrible
Graeme
WARNING this Hotel are Awful and nasty to deal with!
My wife and I had definitely cancelled our booking through Wotif but they still swept our credit card.
When we question the charge we got a very aggressive message saying, and I quote \"you were a NO SHOW\".
No \"your trip is coming up and we look forward to seeing you\", no we are about to charge your credit card\" like other online platform.
JUST A SNEAKY SWEEP without any warning.
Shame on you and shame on Wotif
Graeme Marlow
My wife and I had definitely cancelled our booking through Wotif but they still swept our credit card.
When we question the charge we got a very aggressive message saying, and I quote \"you were a NO SHOW\".
No \"your trip is coming up and we look forward to seeing you\", no we are about to charge your credit card\" like other online platform.
JUST A SNEAKY SWEEP without any warning.
Shame on you and shame on Wotif
Graeme Marlow
John
Pleasant staff
Duncan
Really friendly staff and great service; lovely room for just one night.
Dianne
This lovely old hotel is right in the heart of Aix-en-Provence. Equally close to shops, restaurants, old town and the ambiance of the main squares.
David
We were very pleased with our stay. All the staff were super friendly and helpful. The room was clean and comfortable, although like most hotels it provided a winter thickness duvee which was too hot for a mild September. The location is perfect, very central in Aix yet very quiet. One minor area for improvement would be to provide ground decaf coffee in the breakfast room. It's very easy to do these days, you can even provide a coffee bag if your coffee machine can't cope with decaf beans as well. Overall, really an excellent stay.
Madeleine
Beautiful setting. Beautiful building. Helpful staff. Amenities are few.
Michael
Staff very helpful with questions about local eateries and such.
Robert
Excellent staff.
sofia
The building is a monastery from the 15th century, and the staff is amazing. Excellent Service.
Verified traveler
Very quiet room given the great location in the middle of town.
Mayo
Excellent small hotel in a great location.
Chelle
The room and hotel were very basic, but a good value for the money. The bed was a little hard, but everything else was good. The wifi was great. Parking is adjacent to the hotel. The location is perfect. The staff were friendly and helpful. It is a solid 3 star hotel.
Verified traveler
A winner !
Lovely place , great staff - will definitely stay again!
Karine
Stunning building, clean room, location excellent, staff super friendly. Would stay again.
Thank you!
Thank you!
Susan
Beautiful and very old. So convenient to the dining and shopping. Only problem was it was very hot the days we were here. The A/C was not working well. The second night they were able to provide us with a fan though. Would highly recommend for the location.
Parking was nearby as well.
Parking was nearby as well.
Linda
Wonderful location with kind service. Perfect for walking the city. Lots of shopping and dining choices. Beautiful hotel with unique history.
Kyle
Staff was very helpful. Everything was clean and tidy. Elevator is slow and small, though easy stairs to get around.
Glenn
Very convenient to the main area of Aix en Provence. Small room made larger by a high ceiling. Bathroom was ok. It was perfect for 3 nights, much more would have been too much.
Korlyn
Right in the heart of AIX yet very quiet for sleeping. You cannot get to the hotel by car. There is a parking garage just a few minutes walk and then everything else you could want to see or do is walkable. The hotel is absolutely gorgeous inside. The concierge was extremely helpful with restaurant recommendations. Breakfast isn't included but well worth the extra price. The third floor is not accessible by elevator so make sure you specify any physical issues when booking as the stairs are steep and circular. No issues for us; just added to the charm of the entire experience. Highly recommend!!
Kimberly
Best hotel in Provence. Room was clean and beautiful. The staff was so friendly and helpful. I will absolutely be going back and staying. It is centrally located I didn’t take a taxi the entire time I was there. Even the tour meeting point is a 3 min walk. Perfection!!
Tasha
Beautiful little boutique hotel, right in old town. Very convenient to everything. Great staff great room and amenities.
Rafael
Excellent location. Staff super nice, helpful and friendly
Kelsey
We had a lovely sized room with a patio. Everything was just fine. Bed was comfy and clean, crib provided for our son was good. Bathroom was renovated but there was no hot water the first day, fixed on the second.
We had ants in the fridge and some on the carpet too.
The balcony was big but needed a clean.
Carpets were quite old and need an update.
We had ants in the fridge and some on the carpet too.
The balcony was big but needed a clean.
Carpets were quite old and need an update.
Elizabeth
The website is deceiving and it was not as well attended to as I had hoped
The room was cramped and the bathroom run down especially the bathtub
They had limited hot water and one day was going to be no hot water due to repairs & no consolatory offer in return
All Very Mediocre
The room was cramped and the bathroom run down especially the bathtub
They had limited hot water and one day was going to be no hot water due to repairs & no consolatory offer in return
All Very Mediocre
Stan
We really enjoyed our stay at this hotel. A very nice surprise was the large outdoor terrace for sitting out on warm evenings with the lit bell towers light the night.
Leigh
Room was small but clean and staff were very friendly. Great location.
Mary Katherine
Great hotel that is a former monastery right in the city center. Very convenient to everything. Nice size rooms and bathrooms. Comfortable bed.
Jill
Staff was exceptionally nice and helpful. It’s a beautiful building (old monastery) in the ❤️of Aix.
If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it.
And take Le Bus around the area.
If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it.
And take Le Bus around the area.
Edward
Central, attractive, but ...
Aix-en-Provence is beautiful - but SO expensive. This is a superb address, just steps away from the Cours Mirabeau. The entrance is stunning: on previous visits to Aix I'd peeped in ... but now I've actually stayed here! Checking in, I felt very welcome - and I heard other guests being advised and helped very pleasantly, in French and English.
But I have mixed feelings about my stay.
First concern: the stairs up to the rooms from the entrance hall are VERY steep indeed - and the lift is very slow to react. You pays your money ...
I was quite comfortable in room 101 (!) but it was expensive. The room was pleasantly furnished but not perfect: the electric socket next to the bed didn't work, for instance, and the over-bath shower arrangement was far from ideal - almost impossible to shower without water getting everywhere.
There was an air-conditioning unit in the room but no means of turning it on. Fortunately the May weather, though hot, was not too hot, allowing me to keep the windows open. No insects/mosquitoes but there was quite a lot of street noise. This made me feel part of Aix and it didn't go on too late☺.
Breakfasts were pleasant though to be honest for the price I'd have liked more savoury - maybe even cooked? - choices. Lots of good cakes, plus yoghurts, produits laitiers, etc. (standard supermarket fare). \"Could do better\".
You simply couldn't find a more central, convenient place to stay in this wonderful town ... but maybe there are more canny choices?
But I have mixed feelings about my stay.
First concern: the stairs up to the rooms from the entrance hall are VERY steep indeed - and the lift is very slow to react. You pays your money ...
I was quite comfortable in room 101 (!) but it was expensive. The room was pleasantly furnished but not perfect: the electric socket next to the bed didn't work, for instance, and the over-bath shower arrangement was far from ideal - almost impossible to shower without water getting everywhere.
There was an air-conditioning unit in the room but no means of turning it on. Fortunately the May weather, though hot, was not too hot, allowing me to keep the windows open. No insects/mosquitoes but there was quite a lot of street noise. This made me feel part of Aix and it didn't go on too late☺.
Breakfasts were pleasant though to be honest for the price I'd have liked more savoury - maybe even cooked? - choices. Lots of good cakes, plus yoghurts, produits laitiers, etc. (standard supermarket fare). \"Could do better\".
You simply couldn't find a more central, convenient place to stay in this wonderful town ... but maybe there are more canny choices?
kelly
Excellent service!! Extremely helpful and accommodating. Will stay here again.
James
Nice quiet hotel in a former convent. Room was nice, better for a single if you have lots of luggage, but very acceptable. Front desk very helpful, and did laundry on site for us twice. Did not try the breakfast option but it was offered in a nice dining area. Hotel has easy walking access to restaurants, historic sights, taxis, and train station.
DAWN
Beautiful hotel
Completely charming and a perfect location!
Lee
The hotel is lovely. The staff is pleasant and helpful. It is a short walk from the train station; the surrounding area is filled with great restaurants and shopping. The major sites are all within easy walking distance.
Virginia
Clean but needing some help.
My curtains were broken and did not fully close, also there were businessmen in the breakfast room on calls which made for a noisy breakfast room. I don't think this is good practice for a hotel to allow this.
However the staff were friendly and helpful and the room was clean.
However the staff were friendly and helpful and the room was clean.
Steven
The lobby is beautiful and accessible to use. The room was small but nicely decorated. The breakfast is a great value. The shower water drain was stopped up after one shower. The staff excellent, but we did not like the 5.80 euros compensation energetique added to our bill. We didn't notice it until we got home.
Susanne
We enjoyed the beautiful old building, the quiet and appropriate decor in the lobby area, welcoming staff who attending to our small requests promptly.
Robert
Great location.
Wonderful location. Hotel is very charming and architecturally unique. Staff were very helpful
Judith
Charming hotel in a great location!
Leesa
We really enjoyed our stay in Aix @ des Augustins. The location was excellent - right off Cours Mirabeau and a wonderful little square with restaurants and pubs. A little rocky start as the room with terrace I booked (via description and pictures) did not exist. I’m not sure if this was an error on Expedia or hotel description of rooms; but, I was disappointed upon arrival. We were given the deluxe room that I booked, but no terrace, just windows. I was offered the comfort room with a terrace the next morning, but the room and bath were extremely tiny and there is no elevator to the third floor. We stayed in the larger room, which was a wonderful size (with sofa and twin bed) (also the bath). With the rain, we weren’t likely to use the terrace anyway. The bath has a huge jetted tub with handheld shower and no glass, so not easy to shower. Some noise from rooms above. Carpet in room a little worn, but everything seemed clean. Bonus: the room had both a coffee pod machine and kettle for tea - website had said these only bailable in common areas, so a big plus! Beautiful common areas and very receptive and helpful staff. Would definitely recommend this hotel in Aix!
kevin
Staff was great and very friendly, gave recommendations for things to do and places to eat in the local area
Tilson
The most help and friendly staff!
Jocelyn
Hotel Augustins
Very conveniently located for the town in a lovely old building, large comfortable rooms.
Struggled with the locks in windows and doors though.
Struggled with the locks in windows and doors though.
Terry
Awesome location. Amazing interior design. The hotel itself is a historical treasure.
JOHN
It’s age and character
Melanie
The checkin staff were so kind and helpful. I felt very welcome as soon as I walked in the door.
ioan
The hotel is in a great situation for anyone visiting Aix.
Christine
The hotel was charming. The staff was friendly and professional. They spoke English, which was helpful.
Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.
Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.
Kermit
Historic property in the heart of Aix-en-Provence mere steps from the famed Cours Mirabeau. Also easy walking distance to most important sites you will want to visit. While there can be some street noise at most times of the day or night, the hotel has invested in sound-proof windows, which make for a quiet sleeping experience. I didn’t eat breakfast at the hotel, but all of the staff at the reception desk were phenomenal --very positive, friendly, and helpful. I would absolutely stay here again if I come back to Aix. Highly recommend!
David
Xxx
Michael
Incorrect billing
The hotel claims i had booked Oct 8&9
But the actual booking was for Oct 9
only
But the actual booking was for Oct 9
only
Mark
Awesome property! Right in the heart of Vielle Ville. Room was perfect for 3 nights. Breakfast was offered (for a price) and we ate there each morning. All the staff was superb and made us feel welcome each time we walked through the door. When we return to Aix en Provence, we will be staying here again!
Ramdas
We could not reach the property by car because the streets were so small and congested . We were misled into thinking that there was parking.They will not cancel so we had to go to another hotel for parking. Lost two nights room charge. Expedia called them and found out the nearest parking was 2900 feet away in a city with no room for any thing. We abandoned Aix on Provence because of this hotel
Donald
Great location. Be aware that driving to get to the hotel is very difficult.
Laura
Red was exceptional. He assisted with reservations and made recommendations that were exactly what we were interested in! Very friendly!!
scott
Great place to stay in Aix-en-Provence.
Interesting building, used to be a monastery. Perfect location!! Convenient breakfast every morning (extra charge). Lots of steps to third floor although elevator goes to 2nd floor. What we really appreciated about the hotel was how pleasant and helpful the staff were. We would definitely stay here again
Javier
Wonderful hotel
David
Very small room in old church. Walkable.
Richard
Excellent for the trsin
Sam
By far the worst bed I’ve ever slept in. The entire property felt old, worn and dirty, and the bathroom was just OK. To note, I came back to the hotel very late at night after a performance at the opera, and the night person was nowhere to be found. I had to wake my partner up to come and get me. The door was very complicated, and only then did the night person come and assist, but seemed annoyed that we had bothered him. Second, in the late afternoon, the fire alarm went off for five minutes, two separate times. It was extremely loud, and just miserable. Third, The air conditioner, which was very old, never worked properly, and when it did, was not very cool, and very loud. The state of this property otherwise ruined a very nice work/holiday.
Glenn
Perfect location for exploring the old town area on foot.
Richard
Wonderful unique hotel that is a converted convent with a rich historical ambience, a most comfortable accommodation and a helpful and friendly staff that made us feel most welcome. Also, a perfect location in the heart of the old town and amazing dining experiences, bistros, cafes, and delightful shops.
Rebecca
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
Claire
Lovely hotel in great location
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Toby
It is impossible to reach this hotel in a car. It took nearly two hours to park. Upon leaving we had to take our luggage by hand to the parking lot ten minutes away. There should be a warning to drivers. The staff tried to make up the lost day with coffee and croissants. That simply wasn't reasonable compensation for a lost half day.
Location & surroundings
Hôtel des Augustins
rue de la Masse, 3, Aix-en-provence, France
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Hôtel des Augustins
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