Name: Aquabella
Address: Rue Des Etuves, 2, Aix En Provence, 13100, FR

10/10

Exceptional

21 Jul 2026

mandana

Great location. Very clean. Beautiful pool and bar area.

Family_with_children

10/10

Exceptional

15 Jul 2026

Carly

We had a really lovely stay. The hotel staff were very lovely, particularly Martin, Michael and the lovely lady at the pool bar. The facilities were excellent, loved our room with balcony and the bed was so comfortable. The pool was great and not over crowded. The buffet breakfast was the best we’ve had on our trip so far. Thank you for a lovely stay, we will be back!

Friends

10/10

Exceptional

14 Jul 2026

Peter

We loved our stay. They were accommodating with an early check in and the pool and breakfast were particularly impressive. Great location a stone’s throw from the old town. Would stay again.

Partner

10/10

Exceptional

11 Jul 2026

Ellen

Pool was great! Bar was great! Balcony was great! Spa was overwhelming but would be good to take a day and devote it to the spa. Great hotel.

Friends

10/10

Exceptional

09 Jul 2026

Kathy

The hotel is in easy walking distance to old town Aix. More importantly it is a beautiful hotel with wonderful amenities. Brunch was delicious. The staff were friendly and professional. The room was very clean and a good size when compared to others in Europe. I would highly recommend this hotel!

Partner

10/10

Exceptional

02 Jul 2026

Carol

Great hotel with restaurant and pool. Spa also if you want to spoil yourself further. Very close to the old town and all its fascinating museums, markets and cafes. Staff very friendly and helpful. Ask for a room with a view of the old town and the mountains beyond - a great place to relax after a day's sightseeing. I would definitely stay here again when visiting Aix.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Mark

Would stay here again!

10/10

Exceptional

22 Jun 2026

Janice

Pool and spa were amazing. The room and balcony were both great. The breakfast was fine. There did not seem to be anyone who could speak English who could help newcomers to the area locate or recommend restaurants or nearby places to visit. As a first time visitor having a concierge available would have been helpful. It was also difficult to get clear information on the classes available at the Spa including rates, schedule and what type of background needed to join. Despite these issues, we loved the hotel and would gladly return again.

Partner

8/10

Excellent

21 Jun 2026

Christine

Lovely hotel well located in Aix to walk everywhere. Nice to be able to come back after a hot day and chill by the pool! Spa facilities were great and we made use of the fitness equipment. The only downside was the breakfast was not that great. We decided to have breakfast one morning and charcuterie meat served did not look fresh so we avoided that and just ate the bread and pastries. Otherwise everything was lovely! Would stay again if staying in the area.

Partner

10/10

Exceptional

19 Jun 2026

Natalie

Wonderful spa facilities, beautiful property, great location, walking distance to major museums and market, parking was a little difficult to find the entrance, but there was plenty of spots to park.

Partner

10/10

Exceptional

13 Jun 2026

Adelaide

The hotel is in an ideal location, right on the edge of the old town. What really marks it out though is the beautiful outdoor pool and indoor spa facilities. The breakfast was good and the service from all staff excellent. We would look forward to returning

Partner

10/10

Exceptional

03 Jun 2026

Brenda

Grom beginning to the end our stay was fantastic! Staff was friendly and helpful . The on sight dinning was very good with a nice selection of choices. Breakfast in the morning offered a nice variety choices to choose from. Clean and very comfortable rooms.

Partner

8/10

Excellent

02 Jun 2026

Stephanie

I see the staff read the comments so writing this to be as constructive as possible. I booked this hotel because I was looking for a pool. I didn’t realize how much of a spa it actually is. So I only really used the pool - I can’t really comment on the other aspects which people seemed to enjoy. The other caveat here is that I probably stayed in one of the cheaper rooms so you get what you pay for.

1) Straight out the gate, the staff are lovely and helpful. They tolerated my crap French and that always warms my heart. But everything was super efficient
2) the restaurant is amazing. Tremendous quality for the price.
3) few amenities. For a place that considers itself a spa this was a bit surprising. No cream rince? Bring everything you need (as someone who was travelling light for the weekend, this was a pain). There is barely even any coffee.
4) the walk to the hotel from the station was less than scenic, but only 10 minutes. The area is bit run down relative to the rest of the city and the road is a construction site. That said, the other paths to the town square are absolutely charming and it was basically 10 minutes to anywhere you want to go on foot.
5) I kept hearing thumping, and wondering if my neighbours were having a good time, but it turned out that I was next to the stairs. Light sleepers will want to avoid, but it didn’t bother me too much.
6) most frustrating thing was how hard it was to know when things were open. Signs were inconsistent but staff helped

Self

10/10

Exceptional

01 Jun 2026

Manuel

Great location!

Partner

10/10

Exceptional

28 May 2026

Deana Taylor

We had an amazing stay at Aquabella! It is very centrally located. The property is gorgeous! The room was spacious and very clean! The pool was a peaceful, beautiful, and delightful place to be! The staff were welcoming and incredibly helpful. We would definitely stay here again!

10/10

Exceptional

28 May 2026

ROBERT

After weeks of traveling across Eastern France and staying in some less than ideal hotels, Aquabella was a breath of fresh air and a great place to finish our trip. Its location is a short walk to most of the amazing restaurants and cafes in Aix. Although we didn’t avail ourselves of the spa (which is huge) we did spend some serious time soaking up the sunshine at the beautiful pool.

My only negative observations were the elevators needed servicing (jerking to a halt on each floor) and their online hotel guide needed updating to reflect the actual opening times of the restaurant and pool as well as the available TV channels. Speaking of, it would be nice if they had a few more English speaking channels available but this was the norm in most places we stayed.

Still, a great hotel in a great location and I would return anytime without hesitation.

Partner

10/10

Exceptional

27 May 2026

David

Superb hotel, facilities, food and staff

Partner

10/10

Exceptional

23 May 2026

Jeanette

I loved the facilities and the beautiful garden.

Family

10/10

Exceptional

18 May 2026

TIERNEY

Wonderful experience! The staff was super helpful, the location was ideal, our room was lovely, and even the food was great!

Family

8/10

Excellent

16 May 2026

Laurence

Very picturesque and convenient location. By European standards, very spacious rooms. My only concern is that they do not heat the rooms from May until November. Our visit was during an unusually cold period in May and our room never got warmer than 20C.

8/10

Excellent

14 May 2026

Luciano

Great property located in a walking distance to main restaurants,cafes,and shopping . Me and my son didn’t use the amenities such as pool, sauna, fitness room, but we liked what we did see.
My only complaint is the poor maintenance conditions in the bathroom. The sink was clogged, the shower holder was broken,and the faucet was rusted. I did inform the front desk about that . Despite of it I do recommend this property.

Family_with_children

10/10

Exceptional

10 May 2026

Crystal

Beautiful

Self

8/10

Excellent

01 May 2026

kenneth

Clean room with modern facilities. The parking situation and driving thru the narrow streets to get to the hotel was awful

Partner

10/10

Exceptional

30 Apr 2026

Cathleen

Very nice hotel…lovely staff and spacious room…great location…would stay there again

Partner

10/10

Exceptional

27 Apr 2026

Jessica

Well-priced, very lovely hotel with access to a spa built on old Roman baths, gorgeous pool, quick walk to

8/10

Excellent

27 Apr 2026

Sameer

Hotel is very close to bunch of nice restaurants within a short walking distance. Great location.

10/10

Exceptional

26 Dec 2025

Yasushi

Perfect for room condition including temperature control, as well as well managed service!

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Alan

Comfortable room very clean, pleasant staff and great location.

10/10

Exceptional

17 Nov 2025

Louis

Yes room was clean.

Friends_and_family Friends

10/10

Exceptional

13 Nov 2025

Adrian

Great location for access by car yet at edge of historic Aix-en-Provence. Nice outdoor space with pool.

8/10

Excellent

05 Nov 2025

Clive

Comfortable room

Leisure Partner

10/10

Exceptional

11 Oct 2025

syamala

This is our second stay at this hotel. We stayed for four nights. The staff are very friendly. The room was clean and comfortable, we had a balcony overlooking the rooftops and distant mountains. We did not use the spa, but we did go to the pool, which was sparkling and clean.The on site restaurant serves great food, we had dinner one evening.
The location of this hotel is fantastic. Just a very short walk to shops and restaurants. We will definitely stay there again.

Partner

10/10

Exceptional

02 Oct 2025

Sandra

Amazing hotel
Great location
Amazing staff and wonderful facilities

Friends_and_family Friends

4/10

Poor

02 Oct 2025

Steven

First the good: Decent internet, good tv, GREAT location, has a gym and steam room. Staff at bkfst room were good.

Not so good: Bkfst at 22euros is average at best--typical of most hotels. Eggs/pancakes are NOT cooked to order. No staff in spa. No showers in locker room.

Less than good: They charge for coffee and water beyond the 2 tiny capsules you get. So if when you arrive you have a coffee, you will have none for the morning as they only refill them in the afternoon. Dining room looked filthy. Wonderful view blocked by netting.

Awful: There is a smell in the room from some sort of air freshner or perhaps the cleaning supplies which never leaves the room--given the room is stuffy this is bad. Especially since the ac barely worked and just blows around the smell. Stains on the floors, garbage in the hallway. Toilet buttons didn't work. Knobs falling off and bed that was lumpy. All around (except for dining room) the staff was unfriendly.

This hotel has seen better days (maybe 35 years ago?) and needs a serious refresh.

Partner

10/10

Exceptional

16 Sep 2025

Barbara

Very nice restaurant, spa, bar, and pool!

Leisure Family

10/10

Exceptional

13 Sep 2025

Andrew

Friendly hotel within easy walking distance of all the sights in town (where there are also many restaurants).
Good sized pool which was warm and had plenty of loungers and parasols.
Room was very clean, slightly tired but nothing major to complain about. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Morris

Wonderful hotel, loved the pool and the proximity to all the activities

Leisure Family

10/10

Exceptional

11 Sep 2025

Lisa

Amazing and highly recommend!

Partner

10/10

Exceptional

06 Sep 2025

Roberta

Wonderful Experience

Lovely setting especially the outdoor dining near the pool and the gardens. Excellent dining at L’Orangerie restaurant in the hotel.

Friends_and_family Friends

10/10

Exceptional

30 Aug 2025

Roobina

Aquabella is a lovely hotel for rest and relaxation. It was our first visit and we thoroughly enjoyed it.
On arrival the staff were all welcoming and helpful. The room was very spacious and beautifully clean, having everything we could have wished for.
Access to the spa facilities including the large pool was exceptional.

The breakfast was excellent, which was served in the orangerie, surrounded by beautiful landscape gardens.
We also had lunch and dinner on a couple of occasions and it’s was superb.
Unfortunately we only stayed 3 nights but will definitely be back for a longer stay next time.
A central location for an amazing hotel for a perfect stay

Leisure Family

6/10

Pleasant

22 Aug 2025

Kelly

The pool area was wonderful. Bar staff was nice as well as the front desk. The restaurant staff was rude. Rooms were basic. Spa jacuzzi was cold.

Leisure Family

4/10

Poor

22 Aug 2025

Michael

This hotel was quite expensive relative to some other nicer properties we stayed at during our trip. I did not find the staff to be very helpful, in fact, even a bit rude. The spa facilities were decently maintained. The room was basic.The hotel parking was off site and not convenient. The town was ok with many restaurant options close to the hotel. I would not recommend this property.

Leisure

8/10

Excellent

22 Aug 2025

Tracy

At the other side of town from the station but still walkable. Spa and pool a nice touch for a city centre hotel, though did not have time to use the spa. Towels and robes provided for around the pool and bar adjacent.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Martin

Shrot stay in Aix

Had a great 6 night stay Jul/Aug. The place is in a quiet area and the facilities are really good. the pool area did get busy at times but wasn't overcrowded. The room was good, some minor things but nothing that you would focus on. Breakfast was a good range and we did eat one night in the restuarant which was pleasant. The bar area was good at night. Would recommend.

Partner

10/10

Exceptional

05 Aug 2025

Magnus

Great location, professional staff,

10/10

Exceptional

05 Aug 2025

Lindsay

Lovely hotel

Hotel has a really great location and a pretty pool. Everyone working there was so ni

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Simon

Loved this hotel. Right on the edge of Central Aix with nice rooms, pool, spa and friendly staff - thank you!

Leisure Friends

10/10

Exceptional

22 Jul 2025

Sophie

This is an excellent hotel. The room is spacious, clean, and they have solid AC. The WiFi is also amazing from everywhere, including from the pool.
The spa is included so it was a luxurious stay. Highly recommend! it’s well situated and within walking distance of almost everything we wanted to see in Aix. When we took the bus, the stop was just up the street.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Hagit

The hotel was really nice with great ammenities. Spectactular breakfast and really nice dinner menu. We didn't take advantage as much as we should have the nightlife in the local town squares. MUST see. The ONLY negative was the waiter we had the first night in the hotel restaurant. If I had his name i would write it, but he vwry intentionally ignored us at every phase of the dinner, including making us almost have to light a signal fire to ask for our bill. Then he took another 15 to show up for payment. We were dead tired from the flights and he nearly ruined it for us. Should be fired.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Denise

The room was well sized and the bathroom was nice. The pool area was beautiful. Cocktails were not overly expensive. The spa had a hot tub and sauna that all hotel guest could use. The room had a balcony to look out over the city. I truly enjoyed this hotel

Leisure Partner

10/10

Exceptional

09 Jun 2025

Rebecca

Beautiful setting and garden

Leisure

10/10

Exceptional

30 May 2025

MICHAEL

Excellent hotel in great location with nice spa

10/10

Exceptional

30 May 2025

Nicola

This hotel is excellent, perfect location for exploring in addition to comfortable, clean and a really excellent service. The rooms are comfortable, with plenty of amenities, and any request was serviced quickly. We ate breakfast in the hotel on one occasion which was also lovely. The pool area is just stunning, with life guard on patrol and great service at the bar. The pool is warm and the area really well kept.

Friends_and_family Friends

10/10

Exceptional

28 May 2025

Romesh

The hotel uw

10/10

Exceptional

26 May 2025

Taesun

A good place for a vacation. Excellent saunas, jacuzzi, swimming pool, and environment. Breakfast buffet was okay but not great. Walkable distance from the tourist center.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Brian

Great way to end our month in Provence! Spa services were amazing and a great experience overal.

Leisure Friends

8/10

Excellent

18 Apr 2025

Sara

The hotel is well-positioned for those who want to explore Aix. The hotel has beautiful grounds (if it's sunny) and there is a gorgeous pool outdoors for those who like to lounge. Downside, poor service in the bar -- overwhelmed staff with insufficient staff to serve guests in a timely fashion. Makes it difficult if you are trying to be more casual and get a bite to eat or drink there. Skimpy on things like amenities to the skin and hair -- no hair conditioner in the room or in the spa. No body lotion in hotel room, so bring your own. My room had an empty soap dispenser, so especially irritating when I went to took a shower. Main hotel food menu (including room service) insufficient options for those don't want a heavy meal. Busload of tourists arrived in lobby and it felt suddenly very corporate. Great breakfast if you buy privileges.

10/10

Exceptional

10 Apr 2025

Robert

This is truly a luxury facility wonderfully located at a quiet spot near the edge of the beautiful and walkable city of Aix. The hotel is well-designed and generously staffed with people who are always there to help. If it's available, the 20 euro breakfast buffet is a great bargain.

Leisure Self

10/10

Exceptional

30 Mar 2025

Sachin

Stayed for one night. Comfortable beds. Nice location with easy walk to markets and restaurants. Great staff.

10/10

Exceptional

26 Feb 2025

Tomas

The hotel was great. The room was big and nice, everything was super clean, the staff very friendly, and breakfast was very complete.

Parking was very easy, in a garage that’s like one block away from the hotel, and which you pay for at the reception when you check out.

The spa was also very complete and very fun.

Finally, the location is perfect. You can walk around the city and reach anywhere in a few minutes. Would definitely stay again.

Leisure Partner

8/10

Excellent

12 Jan 2025

mitra

Couldn’t use the spa was booked the 3 days I was there. Should the Hôtel gust have priority I think.

Business_and_leisure Self

10/10

Exceptional

01 Jan 2025

stephen

Great hotel

Good service. Kind and attentive staff. Close to centre

Friends_and_family Friends

10/10

Exceptional

30 Dec 2024

JeanPaul

Very good

Leisure

10/10

Exceptional

28 Nov 2024

David

Great stay and would stay here again.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Paulina

Wonderful amenities, in a very walkable area - great breakfast. Inclusion of water spa facilities an excellent feature. Cute hotel cat.

Leisure Partner

10/10

Exceptional

20 Nov 2024

Kristin

I wish we could have enjoyed more of the spa. The room was very nice and the staff was super helpful after our first activity was cancelled. The restaurant was great, super friendly staff.

Leisure Family

10/10

Exceptional

19 Nov 2024

Frances

fantastic stay

our toom was lovely with a beautiful balcony, perfect for watching Aix sunsets.
helpful staff provided is with direction and went the extra mile to communicate with our taxi drIver. i enjoyed my spa treatments

Partner

8/10

Excellent

06 Nov 2024

Vida

Beautiful property with lots of amenities. Very nice spa facilities. Breakfast was great.

Leisure Family

10/10

Exceptional

03 Nov 2024

Ella

Excellent!

Leisure

10/10

Exceptional

20 Oct 2024

David

Wonderful stay. Comfortable room. Excellent spa options. Convenient to walking the city. Excellent breakfast buffet.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Barbara

Nothing like a 2,000 year old spa!

Loved this place so much we’d stay for a year if we could! As it was, we extended our two night stay into five. Our corner suite overlooked the 2,000 year old Sextius Tower, pool, garden, and had a view of Mont Sainte Victoire. Both Pavillion Vendome and Cours Mirabeau are just minutes away by foot as is all of the Old City. L’Orangerie, the in-house restaurant, deserves a Michelin star for fine dining any day; their Sunday brunch buffet is to die for. Spotless comfort, helpful multilingual staff, gorgeous setting. Will definitely stay there again!

Partner

10/10

Exceptional

08 Oct 2024

Heidi

Right on the edge of busy old city center but a world apart. High end insulated french doors kept our suite as whisper quiet as the spa!

Leisure Partner

10/10

Exceptional

27 Sep 2024

Volodymyr

Spa was amazing, nice location with walking distance to the center

10/10

Exceptional

23 Sep 2024

Sam

Lovely hotel - great outdoor pool area, breakfast and really helpful and attentive staff. Also in an excellent location for exploring Aix from a peaceful and quiet base.

Leisure Family_with_children

10/10

Exceptional

19 Sep 2024

Mark

Excellent location and very convenient for exploring the town.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Sonja

Absolutely superb short stay! Everything we hoped for and more. Pool amazing and inviting!

10/10

Exceptional

13 Sep 2024

gareth

Nice hotel within walking distance to restaurants, shops and tourist sites.
Lovely swimming pool and outdoor bar area.
The hotel has a car park within walking distance which is convenient.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Raz

Good hotel. Rooms are nice and spacious.
Parking is located 1 minute walk from it

Leisure Partner

10/10

Exceptional

28 Aug 2024

Fiona

Beautiful hotel in great location. Fabulous pool.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Andra

Terrific hotel with a beautiful pool in the center of Aix!

Leisure Pet

10/10

Exceptional

09 Aug 2024

Carly

This was the perfect stay. Aquabella is close to many bus lines, the local train to get in and out of Marseille, as well as close to the town. Perfect location (and the pool was perfect).

Leisure Friends

6/10

Pleasant

01 Aug 2024

Nicole

Pros:
The front desk staff are very friendly and helpful. The hotel is located right in the heart of the old town with all the shopping, restaurants, markets, etc.
Cons: our room was not cleaned very well, with little replenished. The maid kept taking our room key. We had to get a new one each day.
The WiFi never worked consistently. The pool was overcrowded and

Leisure Family

10/10

Exceptional

30 Jul 2024

Michelle M

Lovely pool

Leisure Family

10/10

Exceptional

28 Jul 2024

Edgar

Such a beautiful property!! My wife and I hope to return soon. This was by far our favorite hotel on this trip.

10/10

Exceptional

06 Jul 2024

Linda

This hotel is excellent for a stay in Aix! Large rooms were a nice surprise. We reserved this property for our daughter’s wedding guests and they did not disappoint. Highly recommended.

Leisure Family

10/10

Exceptional

08 Jun 2024

Robin

The multi-lingual staff was very professional and friendly.

Leisure Friends

8/10

Excellent

02 Jun 2024

John

Nice property and facilited

Leisure Partner

6/10

Pleasant

09 May 2024

Itzhak

Air conditioning did not work

Leisure Partner

8/10

Excellent

01 Apr 2024

tasheer

Great location. Comfortable rooms. Spa needs work. Pool and jacuzzi area need updating. Jacuzzi was not warm. Otherwise hammam, sauna and relaxation areas are good.

Leisure Family

10/10

Exceptional

25 Mar 2024

mathew j

We enjoyed a comfortable stay, and also enjoyed experiences in both the bar and the restaurant.

Leisure Partner

10/10

Exceptional

04 Nov 2023

Yasushi

I love Aux-en-Provence

Well organized over all. Good location to access the shopping and restaurants.

Friends_and_family Family

10/10

Exceptional

14 Oct 2023

mark

Very comfortable

Really great location. We had a balcony which made all the difference. Staff was nice. Dinner service was ok, I thought it would be better food.

Self

10/10

Exceptional

04 Oct 2023

Bryan

Great hotel in the heart of Aix. Nice amenities including on-site pool, great breakfast buffet as well as spa. Highly recommend.

Leisure Family

10/10

Exceptional

02 Oct 2023

Jane

I have absolutely no complaints about this property. The rooms were just fine and the outdoor space was excellent

Leisure Partner

10/10

Exceptional

21 Sep 2023

Robert

What a pleasant surprise. Much better than expected

Leisure Partner

10/10

Exceptional

21 Sep 2023

Nicola

Recommended

Great location next to old town. Lovely pool to relax by but unfortunately only opens in morning at 10am so can’t have a swim before breakfast. Huge comfortable bed. Quiet area.

Partner

2/10

Poor

06 Sep 2023

Suzanne

Not sure how this hotel is rated a 4Star hotel. You can’t even get a fresh cup of coffee.

Leisure Family

10/10

Exceptional

03 Sep 2023

Pamela

enverything great

8/10

Excellent

24 Aug 2023

Sarah

Ability to walk into town centre at night
Friendly, helpful staff
Noisy lift which backed onto our room
Bar menu only available after 2;30 and only 4 choices limiting for longer stay
Website said no under 16s in pool area in August, but on four occasions we had baby toddler 7yo and 12 yo - I chose specifically because said was adult only.

Leisure Family

10/10

Exceptional

20 Aug 2023

Marwan

We enjoyed our 2 night stay at the hotel. Close to everything and walking distance to downtown. Breakfast was good and pool was a nice addition to relax at.
Erwan at their reception was very helpful, professional and courteous.

Leisure Partner