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Touchstone Resort

Muskoka - Algonquin Park-ON · Canada

1869 Muskoka District Road 118 WestView location

8.6/10Excellent462 Reviews
Cleanliness8.8/108.8
Service7.8/107.8
Comfort8.6/108.6
Condition8.8/108.8
Value7.6/107.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Touchstone Resort

Enjoy a relaxing stay at the Touchstone Resort, a spa aparthotel nestled on the shores of Lake Muskoka in Muskoka Lakes. Indulge in body treatments and facials at the full-service spa, or unwind on the private beach. Recreational amenities include an outdoor tennis court and a sauna.

Savor delicious meals at the Touchstone Grill and refreshing drinks at one of the two bars/lounges. Each of the 87 guestrooms is individually decorated and features a kitchenette, cable television, a microwave, coffee/tea maker, and a phone with free international calls.

The resort is a short drive from Muskoka Highlands Golf Course, Santa's Village, and South Muskoka Curling and Golf Club.

Read more about this hotelShow less

Located in Muskoka Lakes, Touchstone Resort is within a 15-minute drive of Lake Muskoka and Santa's Village. This beach aparthotel is 0.3 mi (0.5 km) from The Fairways at Kirrie Glen and 1 mi (1.6 km) from Leonard Lake.

Treat yourself to a stay in one of the 87 individually decorated guestrooms, featuring fireplaces. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and microwaves. Cable television is provided for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free international calls. null

Popular amenities

Swimming Pool
Concierge
Spa
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 200.0 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May 26 to October 10.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    19
  • Spoken Language

    English

Nearby attractions

Lake Muskoka 0.1 km / 0.1 mi
The Fairways at Kirrie Glen 0.5 km / 0.3 mi
Leonard Lake 1.6 km / 1 mi
Gordon Bay on Lake Muskoka 4.2 km / 2.6 mi
Bowyer's Beach Park 5.6 km / 3.5 mi
Muskoka Highlands Golf Links 7.6 km / 4.7 mi
Huckleberry Rock Lookout Trail 7.8 km / 4.8 mi
Santa's Village 8.6 km / 5.3 mi
Bracebridge Barrelhouse 9.4 km / 5.8 mi
Muskoka Lumber Community Centre 9.9 km / 6.2 mi
Memorial Park 10 km / 6.2 mi
Memorial Park Bandshell 10 km / 6.2 mi
Jubilee Park 10 km / 6.2 mi
Norwood Theatre 10.1 km / 6.3 mi
St. Thomas' Anglican Church 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 87
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Banquet hall
  • Sauna
  • Spa treatments
  • Minimum check-in age: 19
  • Canoeing
  • Fitness
Show 2 more facilities & services
  • Basketball
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Touchstone Resort

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM WITH VIEWSSTUDIO • PREMIUM WITH VIEWSSTU.PI-WV

    Photos are not available for this room type.

    Touchstone Resort

    STUDIO PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV

    Photos are not available for this room type.

    Touchstone Resort

    SUITE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Touchstone Resort

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Touchstone Resort

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Touchstone Resort

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR LAKE VIEWDOUBLE • SUPERIOR LAKE VIEWDBL.LK-SU

    Photos are not available for this room type.

    Touchstone Resort

    DOUBLE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER WITH VIEWSSUITE • PREMIER WITH VIEWSSUI.PE-WV

    Photos are not available for this room type.

    Touchstone Resort

    SUITE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMSVIL.B3

    Photos are not available for this room type.

    Touchstone Resort

    VILLA THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Touchstone Resort

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Touchstone Resort

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Touchstone Resort

8.6
Excellent
462 Reviews
Cleanliness
8.8 /10
Service
7.8 /10
Comfort
8.6 /10
Condition
8.8 /10
Value
7.6 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Isabelle
Beau site et superbe vue!
Les installations manquent un peu d’amour. Le staff est au minimum et cela se voit. Il pourrait y avoir plus de temps alloué à l’entretien du site et des condos.
Cuisine et douche sans escalier chaude pour la durée du séjour. Aucune excuse ou autre proposition!
10/10
Exceptional
20 Jul 2026
Gary
Everything was really great. The service, the room and staff. The Lakeview was also pretty special, especially during sunset. Kitchen had everything that you'd need also. 10/10 experience
Partner
10/10
Exceptional
16 Jul 2026
Darren
Room was clean, but did have a bit of a smell at first, but it did seem to calm down after we had balcony door open for a bit.
Staff did not advise that we could ask for towels to use at the pool.
The rooms are positioned very high on the property, but unfortunately you can’t really see the lake due to the trees blocking the view.
Kitchen in our unit was awesome. Room was very spacious. Really liked the layout of the living area and separate bedroom.
The staff at the Touchstone Grill restaurant was great. The food was EXCELLENT!
Overall, it was a great 2 day stay at Touchstone Resort and look forward to getting back there again soon.
Partner
6/10
Pleasant
05 Jul 2026
Kevin
Tried to call front desk and no answers. Only one pool and one outside our room was down since 2025 but was not informed. Said it was a sound proof room and people above us moved furniture and kept running or walking till late night. No air condition in restaurant. Waitress on patio had no care that there was no table there. We will not return there. The price we paid was not worth it
Partner
10/10
Exceptional
10 Jun 2026
matthew
The restaurant on site is top-notch. We had lunch and a dinner. Both were fantastic. We were going to go into Bracebridge to find a nice restaurant and we are glad we did not. Can’t wait to go back.
Partner
10/10
Exceptional
06 Jun 2026
Hayley
I love had quiet and peaceful it was
Partner
8/10
Excellent
03 Jun 2026
Eileen
Staff were very friendly and quick to check us in. The room was clean and very quiet. The only complaint I have about the whole thing is the seating chair in our room has some really nasty stains on it and she probably be removed. Bed was really comfortable as well.
Partner
8/10
Excellent
01 Jun 2026
Kadian
It's good, everyone was polite and nice.
Partner
10/10
Exceptional
31 May 2026
Krina
Outdoor activities and lake view was great
Partner
2/10
Poor
19 May 2026
Steven
I rarely post but this one deserves some comments, photos do no reflect the current status of the suites. Cleanliness is very much overlooked. The room we were checked in had many issues related with cleanliness. We photographed and documented it. Staff is very cold and unfriendly. Room alternative which was offered was falsely documented as us the guest making a room a change request. In making this clever and dishonest statement in their statement we seem to not be entitled to any remedy. When we approached front desk about it, staff explained rate for replacement was cheaper but since we request seller the change to be near the beach side of the resort, no refund would be awarded. Spent a good deal of my holiday at front desk being turned around in loops. So many properties around Muskoka, regret we decided to stay here.
Family_with_children
10/10
Exceptional
11 May 2026
Anthony
Clean room, helpful staff, nice hot tub and amenities, and can’t beat the view!
Partner
10/10
Exceptional
07 May 2026
Tom
Beautiful scenery, nice balcony, well kept and maintained room. 👍
Business
8/10
Excellent
02 May 2026
diane
Beautiful lake view room, nice resort staff. Our stay was during the off season so many amenities were not available. Not a whole lot of privacy and our room was next to a noisy group. Would like to visit again in the summer or early fall.
Partner
6/10
Pleasant
20 Apr 2026
Carrie
I had an unpleasant experience at touchstone resort. I checked in and got a room. After a while, we realized that the kitchen sink is half filled w water and there is no water supply, the faucet is wrapped by a maintenance rag. We were shocked and we had to rush to the restaurant for dinner as it closes at 8pm. We reported it to the front desk before dinner, then they said they know and they need to move us to another room. Why would they give us this room at first??? When we get the new key, we needed to pack our stuffs and moved to another room which is farther that we had to drive at night time. When we got to the new suite, it's nicer and bigger however the kettle is rusted and the kettle whistle is missing, the towel hanger is falling apart in the bathroom, the sliding door is not lockable, not working. I see hair on the pillows. It seems like it's not well maintained during off season. I'm glad that I'm only staying for one night. But the lake view is nice.
8/10
Excellent
19 Apr 2026
Ali
Lake view
10/10
Exceptional
05 Apr 2026
Davide
Cozy location and comfortable units.
Family
10/10
Exceptional
05 Apr 2026
Dhruv
Highly recommend
8/10
Excellent
06 Mar 2026
Kathryn
Room was clean and fully stocked. Winter activities did not live up to expectations. Equipment available (snowshoes) but no where to use it. No trails or even suggestions of where we could go to snowshoe. Snow and ice removal could have been improved. Limited parking due to snow. Ice buildup on road to our building and on stairs to our room was very dangerous!
Partner
8/10
Excellent
26 Feb 2026
Kim
Clean room, helpful staff and close to amenities
10/10
Exceptional
17 Feb 2026
Jessica
Rooms were clean, staff was very friendly and lovely, beautiful place to be, even in the winter! Thank you touchstone!
Partner
10/10
Exceptional
10 Feb 2026
tyler
Great stay, amazing staff, very helpful. Beautiful resort
2/10
Poor
09 Feb 2026
Susan
We arrived in a snowstorm and there were no lights at the entrance of the hotel off the main road.
We booked a 3 bedroom villa for my moms birthday, when we checked in we were given a suite in the beach house down the hill and away from the main hotel. 2nd floor walk up, we expected ground floor.
The unit was much smaller than the pictures shown and the square footage much smaller than indicated. The unit was a 2 bed with an adjoining room to make it 3.
The unit was dirty. No remote for TV , the heat was not turned up. The outside light did not work. Then we went for dinner in the main hotel and returned to our unit with the front door wide open, wet boot prints inside up a back entrance, curtains and sliding glass door opened. We panicked thinking someone had broken in.
We are 3 women in the dark an no other guests or cars at the area we were in.
I called the front desk to report a break in and the man explained he had been in our unit to to turn off a smoke alarm ( there was no smoke) so he didn’t know why it was on but he shut it off opened the sliding glass door and then left but forgot to close the front door.
This is completely unacceptable.
We complained in the morning to Jessica the front desk who was very nice and tried to be helpful, she offered to move us to another villa, which we accepted ( no hot water) and was going to discount our stay but couldn’t as be booked through Expedia. We are not happy
Leisure Family
8/10
Excellent
06 Feb 2026
Ingrid
Great facilities and friendliness of staff
Leisure Family
10/10
Exceptional
05 Jan 2026
Daniel
Great room, and friendly staff!
10/10
Exceptional
02 Jan 2026
Anna
Beautiful spot
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Virgielyn
I love it .
Leisure Family
10/10
Exceptional
19 Dec 2025
Obinna
Very good
6/10
Pleasant
14 Dec 2025
Kathryn
The room was nice but a bit smaller than I expected. The view from the room was also very nice. Some negatives were that the one side of the bed had to be broken as it sank down like crazy. My husband said “it was like sleeping in a hammock”. We also used the pull out couch which wasn’t bad. The only negatives there were that under the couch has clearly not been cleaned in a while as we found paper there when pulling out the bed that was dated 2024. Also, there were no sheets or pillows for the pullout and when I asked for some, the young guy at the front desk shoved some sheets in a bag and handed it to me. No pillow or comforter were provided so we had to share pillows (they’re very large and hard) off the main bed and luckily we had a comforter in our car for emergencies so used it. I was headed into a Christmas party so I also had to drive everything down to our room.
The restaurant for the Christmas party was nice though! Food and drinks were good and the staff were very nice.
Business
4/10
Poor
21 Nov 2025
S
Amenities were lacking. The \"sauna\" area was very outdated, dirty, and in need of repairs in several places. It was not inviting at all, and

The hot tub was small and awkward to be in. I saw people just take off their running shoes and street clothes from walking from their buildings, them jumped right in.

We did not see why we were paying for resort fees when there were really no usable amenities.
Leisure Family
8/10
Excellent
09 Nov 2025
Scott
Quiet/clean room.
Leisure Partner
6/10
Pleasant
03 Nov 2025
Salvador
Not all the facilities where open just one swimming pool open.
Leisure Partner
10/10
Exceptional
31 Oct 2025
Amardeep
I recently had the pleasure of staying at Touchstone Resorts once again and I must say, it was an unforgettable experience! From the moment I arrived, the staff were warm and welcoming. The rooms were luxurious and impeccably clean, with stunning views of the surrounding landscape.

All the amenities were top-notch.

What truly made my stay stand out, however, was the exceptional service. The team at Touchstone Resorts went above and beyond to ensure I had a wonderful time.

I would highly recommend Touchstone Resorts to anyone looking for a relaxing and rejuvenating getaway. Can't wait to come back!\"
Leisure Family
10/10
Exceptional
29 Oct 2025
Hardik
The staff were amazing, rooms were spacious and cleaned and the views from the room balcony were just breathtaking. Can’t wait to visit again.
Leisure Friends
4/10
Poor
26 Oct 2025
My
This hotel is the worst \"resort\". It functions like a one star motel. Conditions of the room are not upto standard, Our room did not have running water; water when it did run would take very long to heat up. The room was messy and dirt noted along the walls. The bathroom shower door would not properly close. Further, the window would not open to get some air! This could also be a huge fire hazard.
The balcony is like a communal balcony in that the guests next door could easily walk over to our balcony as there is no real barrier. This was shocking considering we traveling with two young kids and I was concerned for anyone being able to access our unit. Do not stay here! This property is the worst we have stayed in and we visit Muskoka yearly. It is absolutely not worth value for the money.
The hot tub is very small and restaurant on site is mediocre quality food, the only positive is the views of the property and location on lake Muskoka. We will not stay here again.
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
Andrea
A great place with tons of amenities! The views are amazing! The pool and hot tub were great in October! I want to come experience this place in the summer. I would definitely recommend!
Leisure Family
10/10
Exceptional
19 Oct 2025
Sharon
The manager was so friendly and helpful. We are looking forward to returning soon and are going to host my daughter’s bridal getaway for the girls there.
10/10
Exceptional
18 Oct 2025
Dhairyakumar
Friendly staff, lots of parking, clean and big rooms, amenities are cherry on top.
Leisure Friends
10/10
Exceptional
17 Oct 2025
Josheline
Beautiful place, well maintained, suites are unbelievable, the lake are is amazing, highly recommended!
2/10
Poor
12 Oct 2025
Verified traveler
Rude staff. Kept knocking on my door before checkout time asking when i would be leaving.
Leisure Family
10/10
Exceptional
10 Oct 2025
Theresa
The pool was not watm enough for the weather.
Although i understand that we were swimming during the last week of the season, the pool walls and hot tub were covered in green algae. It was as if the pool cleaner just gave up! :(
Leisure Partner
10/10
Exceptional
08 Oct 2025
Angie
Beautiful area with views everywhere! Our room was great, had everything we could need. It was clean, modern and a decent size. Service was friendly enough.
Leisure Partner
8/10
Excellent
08 Oct 2025
Ray and Brenda
Clean room staff very helpful
Leisure
6/10
Pleasant
06 Oct 2025
Mahmudul
Great place for a quiet stay by the muskoka lake. No dining options inhouse, the restaurant was closed for private event. No Breakfast option.
Leisure Partner
6/10
Pleasant
28 Sep 2025
Josee
Lake views are obstructed by wild shrubbery that hasn’t been maintained.
Partner
6/10
Pleasant
24 Sep 2025
Henry
The room carpet was dirty and stained, found two cigarette butts on the deck floor, sign says $100 fine, The room walls needed cleaning. No breakfast served at resort. Check in was easy. Resort needs some updates noticed many issues that need to be repaired. Coffee in room but no tea bags, No vending machines if you need snacks
The room views were spectacular,
Leisure Partner
10/10
Exceptional
22 Sep 2025
Rena
Loved the 2 bedroom lakeview unit.
Restaurant food was good . We would have liked them to open for breakfast.
Leisure Family
6/10
Pleasant
16 Sep 2025
joy
My booked \"superior room\" was nothing but a king sized bed. The patio was shared by others and my deck chairs were being \"borrowed\" by the people on both sides .
I asked reception for a room change and waited for the manager. I assumed since I am a gold Expedia member that he would certainly would switch me rooms. Instead, I was told that \"We don't do that here, just because you don't like your room, we don't move you\" Long story short, I was moved and enjoyed my 3 night stay. Maybe a refresher course in customer service is in order.
Leisure Partner
6/10
Pleasant
16 Sep 2025
Terry
No breakfast
Leisure Partner
6/10
Pleasant
15 Sep 2025
joy
I booked a superior room and it ended up being a king sized bed with a patio that was shared by the people on both sides of me. My chairs were being \"borrowed\"
I went back to reception and asked for a room change, waited for the manager and was told \"we don't change rooms just because you don't like it\" I explained that i was a gold member of expedia and expected more. He said \"We dont do that here\"
Long story short, I was eventually moved and totally enjoyed our 3 night stay. But, I will suggest that a customer service refresher course may be needed by management (you know who you are)
Leisure Partner
6/10
Pleasant
14 Sep 2025
Sebastian
Friendly staff upon arrival we received an upgrade to a 2 bedroom suite. Unfortunately the apartment was full of dust ceiling fans were caked with dust. Water from faucets were yellow from the jacuzzi to the bathup. While the shower was on the washroom sink faucet had yellow water coming out. Could not use the washer and dryer to this problem. AC stopped working went down to reception to let the know. Maintenance came up to reset the valve. Once he opened the panel the filter was full of dust. The filter looked like it hadn’t been changed in years. Beautiful grounds and great view but not for allergy sufferers or for those don’t like a dirty apartment.
Leisure Partner
6/10
Pleasant
12 Sep 2025
Morgan

Resort needs attention to the finer details

The resort has good bones, but lots of little details are missed. Carpets in our room were dirty. Trees need to be pruned at the pool so the infinity pool has a lake view as it was intended. Dock bar was closed and looked like it hadn’t operated in a while. Stream room was broken. Lots of warped boards, peeling millwork, rotting wood planks, and other finer touches.
Partner
8/10
Excellent
12 Sep 2025
Brian
The restaurant was low quality at a high price.
Leisure Family
10/10
Exceptional
19 Aug 2025
Qendresa
Everything was great. Cant wait to go back again. The only thing i didnt like was they didnt give us bracelets and we thought we couldnt enter certain areas. But when we checked out we asked how do we get bracelets they said “ oh sorry u didnt get them at check in”
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
Trevor
The unit was very clean and included all kitchen and bath essentials. We were on the water and a very short walk to the pool. The grill for dinner was exceptional and the atmosphere outside was relaxing
6/10
Pleasant
14 Aug 2025
Eric
Very nice property, that seems lime it has been left with no maintenance
for a while.
Swimming deck was the best part of the property.
There was no staff around, except jn the lobby.

Half of the lights either were never turned on or wernt working. So it felt very dark.

Its so close to being a really great spot.
Just needs better on site managment to keep up on the facility.
Leisure Family
10/10
Exceptional
18 Jul 2025
joy
Very nice stay. Wish we could stay longer
Leisure Partner
8/10
Excellent
18 Jul 2025
Doug
Property was bright and furnished comfortably. Desk clerks provided no map of property and no instructions. Coffee maker in room didn’t work and I never received a callback from my voicemail. I did see the front desk person and a new pot was delivered. Grounds were weedy, no mention of coffee in the lobby. Several beach chairs were torn. Sliding door screens were torn. On check out no one said how was your stay can we book you another stay. I inquired about a larger suite for another stay and no offer was made to show me one. There is no bartender so waitstaff mix drinks. Pool at the beach has trust coming through the sides from rebar and the floor is humped up. Signs say you must shower before use but no shower exists.
Leisure
8/10
Excellent
06 Jul 2025
Fady
Great property, clean, near an ok maintained beach.

Personally, i wouldn’t come back here again; WAY too expensive. We stayed 4 nights, for what I would have done in the Caribbean -with all inclusive. Touchstone don’t even have breakfast included. It’s even more expensive than an all inclusive when you add 3 meals for a family.

Touchtone should really consider their price point and offer -at the least- one meal included.
Leisure Family
8/10
Excellent
30 Jun 2025
Lorraine
Lovely infinity pool. Beach pool closed for repair. A lot of stairs.
6/10
Pleasant
27 Jun 2025
Patricia
My email request for a lake side villa not met. I don't believe the email was even read by the reservation desk as it was not attachecd to my reservation file.
The beach side pool was not open on the hottest days this summer which led to over crowding at the lake side pool. Not enough umbrellas in pool area.
Leisure Family
10/10
Exceptional
16 Jun 2025
Gayle
We enjoyed our two night stay at this beautiful resort. The views from the porch overlooking the lake were spectacular. Our room had a full kiitchen and balcony. We would not hesitate to return during the summer months.
10/10
Exceptional
11 Jun 2025
Abbas
Touchstone Resort is beautifully situated on Muskoka Lake. The rooms to resort, resort amenities were all fantastic.
Leisure Partner
10/10
Exceptional
05 Jun 2025
Avi
Excellent location, nice stuff and very clean
Leisure Partner
8/10
Excellent
02 Jun 2025
Nestor
View of Lake Muskoka was memorable. Kitchen was an added value so we could avoid going out for meals all the time. Conveniently close to Bracebridge.
Washer/dryer in the unit was a bonus.
Minor complaints were a noisy fridge and a toilet that whistles when refilling. Just a little annoying
Leisure Partner
8/10
Excellent
02 Jun 2025
Tristan
Great spot will go back again.
10/10
Exceptional
27 May 2025
Manroop Kaur
Lovely place located on the bank of lake, very quiet and calm place .. you can enjoy perks of nature. Very friendly staff and easy to check in and check out processes.
10/10
Exceptional
23 May 2025
Brian
This resort has been 100% renovated. It is beautiful! The rooms were awesome and we had full kitchen so made breakfast and snacks to save money. The restaurant had wonderful food and Bracebridge has many other options for dinning (The Barrel House was incredible!). It rained the two days/nights we were here but that's not their fault. Wonderful fitness room and hot tub as well.
Leisure Family
6/10
Pleasant
10 May 2025
DIANE

Disappointing experience.

We arrived and checked in with a very friendly receptionist. We were surprised that there was no information booklet or map of resort supplied at check-in or in our room.
The fridge had an ice maker. The tray had defrosted and frozen again in a huge lump and there were a few cubes on top. it must have been there a long time as the cubes smelt and tasted awful so we had to go get ice at the reception building.
The door handles of the fridge were dirty and a few other things made it obvious that the room had not been cleaned properly. We cleaned some things ourselves.
After a wonderful meal at the resort,we realized that there was no power to lights, outlets or the tv in the bedroom and the window mechanism was broken and could not be opened. We reported both of these things the next morning. The electricity was fixed but we were told that the window could not be fixed. We were offered another room, which we were pleased about, but the bedroom in the new room was inferior to the one we already had. There was a cupboard for hanging things but no dresser, shelves or even a luggage rack for our clothes and other items. We decided to keep our less inferior room that we could not open the window in.
Compensation was suggested but the manager said that contacting Hotels.com for this was like trying to get through to NASA but he would try. We are still waiting to hear from him. We hope to hear from Touchstone or Hotels.com about our experience and compensation.
Partner
6/10
Pleasant
27 Apr 2025
Jacob
It was great. But the property was not well maintained. A big storm did just hit through the area so some things were not working properly. There was a hot water issue and some electrical was not working. Probably would have liked to be notified about these issues before staying.
Leisure Partner
10/10
Exceptional
25 Apr 2025
Florent
Nice stay
Suite very well equiped
10/10
Exceptional
23 Apr 2025
AMRIT
Excellent staycation! Highly recommend
8/10
Excellent
27 Mar 2025
Jessica
Visited with my husband in early spring. Since it was off season was upgraded which was lovely! Desk staff friendly. Since it was early in the season some snow damage noted but was to be expected with the way the winters have been.
Leisure Partner
10/10
Exceptional
28 Feb 2025
Donna
Great check in and very happy with our room overlooking the lake.
Leisure Partner
10/10
Exceptional
21 Feb 2025
Jennifer
Quite gorgeous scenery loved it
8/10
Excellent
15 Feb 2025
Sandor
This is our second weekend stay at Touchstone in Muskoka and enjoyed staying at the property again. Its in a fairly remote location on lake Muskoka so its quiet and serene, an excellent place to get away from city life. There are several outdoor activities even in winter time like pond hockey, snowshoeing, fat bikes etc. Even more options in the summer I'm sure. There is a spa and restaurant on site as well. The condo style units we stayed at have all the amenities of home, even a washer and dryer. Nice little balcony facing the beach on the lake with a BBQ which is nice. The only gripes we had while staying there were, very slow wifi. Streaming a movie at night was impossible. Had to use my mobile data from my phone and worked perfectly after. Still, if you dont have unlimited data, that isn't an option and you would have to watch local tv. The second was parking. They need to assign parking spots for customers so there isn't a battle over parking. There were several times we left for a coffee, bite to eat and activities and came back to our spot stolen and all parking spots filled. This had us parking at a different beachhouse and had to trek through the snow to get back to our room. Lastly, on check-in they tell you there is no smoking anywhere on the property. Inexcusable to not provide smokers a spot to smoke safely. I had to stand on the side of a road, next to the entrance, with vehicles flying by at 80km/h . Otherwise a pleasant place to spend a romantic weekend.
Leisure Partner
10/10
Exceptional
03 Feb 2025
Stela
The perfect place for spending NY or just a winter getaway.
Very nice and clean resort with a relaxing sauna, steam sauna and outdoors hot tub. The suite had a fireplace right beside the snowy balcony which felt very cozy. The receptionist was very friendly. I would definitely come back.
Leisure Family
8/10
Excellent
03 Feb 2025
Barretter

Very poor connection

The stay was amazing, my partner an I went for a winter getaway. Beautiful villa ( poor wifi connection, wifi was tripping in and out tv wasn’t work so that kinda ruined our stay we contacted some one to come an fix the connection for the tv nobody showed up) which turned us off
Partner
10/10
Exceptional
26 Jan 2025
J L
The room had dead flies all over when we arrived. Had to call the desk to get the room recleaned
Friends_and_family Family
10/10
Exceptional
26 Jan 2025
Jose
Couch is uncomfortable, however the bed was great. Clean, cozy and quiet.
Leisure Family
10/10
Exceptional
07 Jan 2025
Giorgio
Location, the property is very well maintained, people are very professional and helpful. Grwat experience, be back for sure. Thank you.
10/10
Exceptional
06 Jan 2025
Elias
The treetop 3 bedroom villa was spacious and beautiful
Family
10/10
Exceptional
05 Jan 2025
Nicola
Lovely stay in a well appointed apartment.
Leisure
10/10
Exceptional
25 Nov 2024
Hailey
My boyfriend and I loved everything about this mini weekend getaway! Very quiet and peaceful, mind you it was the off-season, the restaurant was very good we didn’t have to leave the property all weekend. The rooms were very clean/spacious and cozy. We will definitely be back!
Leisure Partner
10/10
Exceptional
21 Nov 2024
Ana
The rooms were absolutely immaculate and we enjoyed our stay SO much - we did not want to go back home!! We’ll definitely come again!! Everything is beautiful there!!!!
Leisure Family
10/10
Exceptional
19 Nov 2024
Alwyn
Quiet
10/10
Exceptional
18 Nov 2024
Ryan
We love staying at Touchstone. The rooms are great and the view of lake Muskoka is amazing.
Leisure Partner
10/10
Exceptional
16 Nov 2024
Christopher
Great property on beautiful Lake Muskoka. The beautiful weather and stunning warm water certainly helped with the positive impression. Restaurant is pleasant and food was great.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Natalia
Touchstone has amazing location ans it was perfect for my birthday celebration. Thank you!
Leisure Friends
10/10
Exceptional
02 Nov 2024
Michael
Beautiful room with a great view!
10/10
Exceptional
01 Nov 2024
Manfred
Nice relaxing weekend. Condo was as advertised and Bracebridge is close by for some shopping and dining. The Old Station restaurant was fantastic.
Leisure Partner
8/10
Excellent
30 Oct 2024
Eric
The resort has amenities of similar properties I have experienced and ample number of BBQs. The unit is spacious but lacks clothes storage drawers. The most critical note is that of safety; lack of property signage, lack of outdoor pedestrian lighting at night and for a new building, it is surprising that safety bars for the shower/tub enclosure are not provided. Further, the tub is slippery and lacks the liquid soap/shampoo dispenser.
10/10
Exceptional
27 Oct 2024
Tammy
For fall it was amazing nice views of the water and the fall colours were amazing
Leisure Partner
8/10
Excellent
27 Oct 2024
Kanchan
We stayed at a standard room and enjoyed our stay. The room was clean and had a cute little fireplace. The only small issue was that the coffee maker and the kettle weren’t clean so we couldn’t use them. The lake and the surroundings were beautiful and were at walking distance from our room. Front desk was friendly too. Overall, for the price we paid, we think that this place is worth and we definitely recommend it.
Leisure Family
10/10
Exceptional
20 Oct 2024
Anthony
Great views at a reasonable price.
Leisure
10/10
Exceptional
18 Oct 2024
Linda
Beautiful property with great views of Lake Muskoka. Accommodations were clean, well equipped and comfortable.
Leisure Friends
8/10
Excellent
13 Oct 2024
Kris
Nice central location to many of the towns in the area, Huntsville, Bracebridge, Gravenhurst, Bala, Port Carling.
Leisure Partner
10/10
Exceptional
03 Oct 2024
Timothy
Wonderful location for a beautiful view and stay.
8/10
Excellent
25 Sep 2024
Desmond
Lovely setting and friendly staff.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Carrie
Was given a complimentary upgrade upon arrival to a suite which was excellent except it had steep stairs and I was travelling with an elderly person. Loved the upgrade but should have been told at the time about the stairs. Was ok, we made it work.
Beach area is lovely with a very large clear view of the lake, very quiet and very much enjoyed sunrise and sunset sitting on Muskoka chairs on the dock.
Could do a better job of removing spider webs at beach house entrance, and the weeds and bird droppings around the beach and docks, there was no remote for the bedroom tv or the gas fireplace, neither of which we used but were perplexed as to where they could be.
Beautiful, quiet setting, easy good highway driving to both Port Carling and Bracebridge. Golf course across the street we did not use but it is just beautiful, pristine!
Very much enjoyed this property and would return.
Leisure Family
6/10
Pleasant
05 Sep 2024
Kim
Good location in Muskoka, but very hilly to walk from the beach area to the infinity pool and again to the dock areas. Pools are very small. Water activities don’t start until things are unlocked after 8am. Sad because the water is so calm earlier in the morning. Food selection is okay, but did make me violently ill after dinner. Nothing is open until noon for food and if you want a muffin and coffee for breakfast you better be there when they put them out at 8am. They do not have enough for everyone. Best to bring your own chairs too if you are in the standard rooms. You won’t have room for it inside but there is a small deck facing the parking lot, but nice enough to sit and have breakfast or drinks.
Leisure Partner

Location & surroundings

Touchstone Resort
1869 Muskoka District Road 118 West, Haliburton, Canada

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Touchstone Resort

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