Name: Tru by Hilton Bracebridge, ON
Address: 320 Taylor Road Building B, Bracebridge, P1L 1K1, CA

10/10

Exceptional

28 Jul 2026

matt

Breakfast is great and helpful

10/10

Exceptional

28 Jul 2026

Sergio

Great place to stay.

10/10

Exceptional

28 Jul 2026

Noelli

Hotel was very clean

10/10

Exceptional

27 Jul 2026

Arin

!

10/10

Exceptional

27 Jul 2026

FARIA

Great hotel, highly recommend.

8/10

Excellent

25 Jul 2026

Nicole

All was well though shower curtain could use cleaning and as it was an accessible room having a door that closes complete on its own would be helpful

10/10

Exceptional

25 Jul 2026

Debra

Pool was warm and inviting. Room was spotless. Staff were very friendly and helpful. We had a wonderful stay. Two thumbs up!

8/10

Excellent

24 Jul 2026

Rameshkumar

No sufficient parking at the property

10/10

Exceptional

24 Jul 2026

Mark

Really enjoyed the pool with our Grandkids!!

8/10

Excellent

24 Jul 2026

Richard

Great stay. Clean and staff were great. The only negative thing was parking lot was full if you arrive later in the evening.

8/10

Excellent

22 Jul 2026

Colin

Very well run hotel - Enjoyed our stay

10/10

Exceptional

22 Jul 2026

Jeff

We had an issue with the TV that was corrected by the time we returned to our room later in the day.

10/10

Exceptional

22 Jul 2026

Sashini

Clean place, free tea and coffee 24/7, great breakfast

Family

8/10

Excellent

21 Jul 2026

John

Missed not having a bathtub, and breakfast could have been better .. fine if you didn't want the hot entres.

Partner

10/10

Exceptional

20 Jul 2026

Wendy

Excellent

Family_with_children

8/10

Excellent

20 Jul 2026

Ron

Good location. Air conditioner was loud. Maintenance person came to look at it did some adjustments, however it was still loud. Breakfast was just ok. Room was clean and staff helpful. Lots of parking spots available. Would go there again.

Partner

10/10

Exceptional

20 Jul 2026

Maria

Room was clean! Breakfast was good!

Family

10/10

Exceptional

18 Jul 2026

Doug Carol Ann

No dislikes, We booked a king bed accessible room. EXCELLENT

Partner

10/10

Exceptional

17 Jul 2026

Greg

Breakfast was very good and delicious coffee. Hotel is very clean. Staff was nice and very helpful

Partner

10/10

Exceptional

17 Jul 2026

Terri

We were so pleased with our stay. The kids loved the pool, they loved the breakfast.
Our rooms were clean and the staff were very friendly.
I would highly recommend you.

Family_with_children

10/10

Exceptional

17 Jul 2026

Peter

Great reception, comfortable bed, shower, amenities. Really nice stay.

Partner

4/10

Poor

16 Jul 2026

Tim

This place had no microwave no coffee maker no dressers in the room. as for the TV don't plan on watching anything other sports news or French or news from out west. For this being a hilton hotel we were very disappointed. Only microwave was down in front lobby. Coffee and ice machine also in main lobby. Don't waste your money or time way over priced

Partner

10/10

Exceptional

13 Jul 2026

Varun

Great experience

Family_with_children

2/10

Poor

12 Jul 2026

Gregory

We booked a king bed room, were informed when we got there that no king beds available. I asked about compensation for the difference and was told no. Hotel also had a kids baseball team staying there with kids banging around the halls at 10 pm with nothing done.

Partner

6/10

Pleasant

10 Jul 2026

vaibhav

Staff was excellent, parking was a bit challenging, Overall 3.5 out of 5.

Family

10/10

Exceptional

09 Jul 2026

Katharine

Great spot for family! Love the pool and the included breakfast.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Barry

Firstly, 5 Stars for Nidhi at the Front Desk. Truly, 5 Stars!
Hotel is in good location in Bracebridge. Close to original downtown, and newer big box retail.
And all inclusive pricing: parking, breakfast, great pool & gym, etc.
My one negative was the hallway noise. Not sure if the suite doors are hollow, or if the thresholds were too high, but we put towels at the bottom of our door.
But, all in all, it was a nice stay at a good hotel.

Family_with_children

10/10

Exceptional

08 Jul 2026

Chris

The staff was very friendly and efficient. The room was clean and comfortable and the breakfast in the morning was warm and fresh.

Partner

6/10

Pleasant

08 Jul 2026

Bradey

Check in took longer than it should, first time I have ever waited for 20-30 minutes to check in at a front desk of a hotel. Room was ok, AC was loud, shower caulking is starting to mold.

Family_with_children

8/10

Excellent

08 Jul 2026

nisha

Clean rooms. Good breakfast options

Family_with_children

10/10

Exceptional

07 Jul 2026

Jokithas

Cleanliness
Great breakfast
Amazing staff service

Family_with_children

6/10

Pleasant

07 Jul 2026

Catherine

Was new.

Self

8/10

Excellent

06 Jul 2026

Joseph

The building is beautiful and new. The pool was great. With a small water fountain and a bubbler in the pool. The room was very nice and everything is new. But it has t been cleaned under the beds or under the other things in the room in awhile. So where that was a big negative. I would still stay there again.

Family_with_children

10/10

Exceptional

05 Jul 2026

Harmony

Great place to stay while visiting the area. Lots of families with kids. Breakfast and pool were great. Room was very clean and beds were very comfy. Convenient location as well.

Family_with_children

6/10

Pleasant

04 Jul 2026

Alexis

The building and the room were very nice. Breakfast was good. I barely slept. The AC unit was noisy as an old car without a muffler. Knowing that the solution was a change of room, I wasn't in the mood of dressing again and repack, so I didn't complaint to the house desk until we checked out, and, of course, their answer was that I should have complained that night. My point was that they shouldn't have given us a room with a know issue like that in the first place.

Partner

10/10

Exceptional

04 Jul 2026

Steve

Although short staffed and super busy, we were greeted with a smile from the friendly lone staffer. The breakfast was decent except the bacon which was thin, flaccid, and almost translucent. The bed was very comfortable and the shower was great.
Despite the low-grade bacon I would stay there again.

Family

10/10

Exceptional

03 Jul 2026

Ryan

Very clean, the pool was nice and the lobby was inviting.

Family_with_children

8/10

Excellent

03 Jul 2026

Rizza

We had a wonderful stay at Tru by Hilton. The hotel was clean, modern, and the staff were friendly and welcoming. One of the highlights was the complimentary refreshments and drinks—they were an excellent touch and made our stay even more enjoyable.

The only downside was the swimming pool hours. The pool doesn't open until 9:00 a.m., which doesn't leave much time for guests to enjoy it before the standard check-out time. It would be great if the pool could open earlier so families and other guests can make the most of this amenity before leaving.

Overall, we had a great experience and would definitely recommend this hotel. Thank you for the excellent hospitality!

Family_with_children

10/10

Exceptional

02 Jul 2026

Jessica

Great friendly staff. Clean, fresh hotel. Satisfactory hotel breakfast. Kids loved the pool.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Greg

Nice clean rooms, beautiful bathroom,
Only air conditioner was noisy

Family

10/10

Exceptional

30 Jun 2026

Joshua

Instant Fan of this Hotel! I know it's only a year old, but they've done a wonderful job of maintaining/keeping clean the property. The amenities are great, and staff super helpful and friendly! Will definitely try to stay here when passing through Bracebridge!

10/10

Exceptional

30 Jun 2026

Michel

Great stay in Bracebridge. Very \"refreshing\" to stay in such a new hotel. Very nice common area just off the lobby with plenty of seating, foosball tables, board games, etc. Breakfast was also nice with several hot and cold items. Rooms were nice and modern. Unfortunately, the in-room AC unit was very loud.
Note for parents... Bathroom does not have a bath, just a standalone shower.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Carl

We had a room with a king size bed. The had a large dip in the middle of the matress. My husband's side of the bed was leaning to the one side. We told the staff and they were great and moved us to another room with a king size bed. We had the same issue. We gave up and just put up with it.
House keeping only cones in every other day to empty garbage and refresh towel.
I looked under before we left and was discussed, there all kinds of garbage under the bed and the dust and dirty was very thick. There was dust and dirty in every corner in the room. We even saw a pill someone had dropped laying in a corner. For new hotel this was very disappointing. The only good about our 5 day stay was the staff was friendly. Getting to restaurants was easy, walmart was within walking distance. This hotel has no restaurant in it so be prepared.

Partner

10/10

Exceptional

28 Jun 2026

Alexandre

Parfait

8/10

Excellent

28 Jun 2026

Wendy

Overall it's a very nice, clean, new and modern hotel. The proximity to downtown is a plus, the staff we interacted with were friendly and helpful.
The room was small but very comfortable.
We also were able to use one of the ev charging stations, which was a nice amenity for us to have available to us.

Some disappointments were:

Previous guests hair in our bathroom. Ew.

Parking is pretty limited, if you get back late in the evening you may not get a spot.

I also think some more 'grab and go' options for breakfast (pastries etc) would be helpful to some people.
And for me personally I'd like if there was honey available at the coffee bar.

Partner

8/10

Excellent

28 Jun 2026

Krista

Staff were pleasant and helpful. Nice breakfast selection.

Family_with_children

10/10

Exceptional

27 Jun 2026

Behrouz

Very clean hotel. All employees are very nice and helpful

Partner

10/10

Exceptional

25 Jun 2026

Chris

I literally only slept here. - I checked in at 11pm and it seemed like a nice place. However, the birds were insanely loud. -but the soap, drapes and bedding were nice. It was also nice to have a little snack bar to buy things and the complimentary breakfast.

Partner

8/10

Excellent

25 Jun 2026

Pete

Nice hotel and good breakfast

Family

10/10

Exceptional

23 Jun 2026

Katrina

It was nice and clean. We didn’t have any problems. I would stay here again.

Family_with_children

10/10

Exceptional

21 Jun 2026

Paul

The rooms were very clean, the staff was very helpful and answered all the question we had at check-in. Great breakfast and coffee was always available when needed. The staff was always maintaining all the supplies and keeping the area tidy. I would definite stay there again with my family.

Partner

4/10

Poor

19 Jun 2026

Diane

Hi, we had checked out a day early due to some issues with the room. The front desk said they were unable to do anything at that time and that they would inquire with the manager the next day but I never heard back from them. The issues were that the room smelled very strongly of chlorine as if the pool vented into our room, and the fan on the AC was broken such that it would only run on full blast ON or completely OFF. We have a baby and a toddler, so these issues were a problem for us. Is there anything that can be done to compensate for this?
The Hotel will not respond.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Paul

AC unit in room was very noisy. Room smelled a bit like urine.

10/10

Exceptional

15 Jun 2026

Kevin B

Everything was fantastic. Clean, new, pool was great. Love the Tru by Hilton style. Lobby makes it like a home away from home. Can be away with a group of friends and are not confined to our rooms to visit. Very homey feeling. Just the breakfast that could be a little better (6/10). Cool packaged scrambled eggs. Need a no sugar added syrup for diabetics or people staying away from sugar. Something more in the way of baked goods (muffins, donuts, cinnamon buns) for those so inclined.
Would definitely stay here again.

Friends

10/10

Exceptional

13 Jun 2026

Cynthia

Easily accessible from the highway, breakfast was fabulous with many choices. Beds extremely comfortable.

Family

10/10

Exceptional

09 Jun 2026

Joel

We loved the room we stayed in, everything was clean, staff was nice. Would have loved some amenities to be more in the room such as a microwave to not go all the way downstairs to have to use one, as well as more parking. That being said those are all nit picky things, the place and stay was excellent!

Partner

8/10

Excellent

08 Jun 2026

Lorraine

Consistency in cleanliness.

The Games room was very disappointing. There were no complete games. Broken pieces were not thrown out. The drawers were a mess.

Partner

10/10

Exceptional

07 Jun 2026

Rodrigo

Excellent hotel, great location, right next to a supermarket and other stores, traditional breakfast—nothing extravagant, but it delivered on everything promised. The 24/7 coffee service was a big help. The rooms were clean. The only wrong thing was that the HVAC system was loud, which woke me up every time it kicked in at night, and I never figured out how to use the fan in the bathroom, I don’t know if it was broken or if the switch was somewhere else I couldn’t find. Overall, I recommend the hotel 100%.

Family_with_children

10/10

Exceptional

03 Jun 2026

David

Great

Partner

10/10

Exceptional

03 Jun 2026

Saranya

Great family-friendly hotel with lots for kids to enjoy. The staff were supportive and friendly. We had a wonderful stay!

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Anita

It was great but we have found the couple times we have stayed some of the beds on the acceabolity rooms need replaced

Partner

10/10

Exceptional

30 May 2026

Asia

The hotel is well located.
It’s clean and well equipped. Rooms are pretty big and new.

Pet

8/10

Excellent

30 May 2026

Cliff

The rooms were very clean and the staff were very friendly. There is a warm breakfast in the morning and coffee available all day. Just one note, the rooms have a fridge but there is not a microwave.

Partner

10/10

Exceptional

30 May 2026

Kamelia

Pool was clean and well maintained. The room was very clean too and staff was great.

Family_with_children

10/10

Exceptional

29 May 2026

Jan

Room was clean and nicely appointed, staff was great breakfast was better than average pool was a little cool.

6/10

Pleasant

28 May 2026

Diana

It was ok but shower not clean.

Partner

10/10

Exceptional

28 May 2026

Sahil

All good

Partner

10/10

Exceptional

26 May 2026

Mohamed Aslam

The stay was awesome, very spacious and clean rooms. the property had ample of parking. very kind and helpful staffs. This too good for the families with kids. The lobby was very spacious and had some entertainment equipment. overall all 10/10.

Friends_and_family Family

8/10

Excellent

25 May 2026

Matthew

Good breakfast, clean, nice pool

10/10

Exceptional

23 May 2026

Elizabeth

This hotel had everything we wanted. Our room was quiet and well appointed. The breakfast was good with both hot and cold items available. We really liked that there was access to a common area 24 hours a day that a microwave, simple food items and confections to purchase, games, reading or visiting spaces, and a coffee bar! Although we didn’t use the gym or the pool, these spaces were well thought out and had towels available. The hotel is also situated a short walking distance to some restaurants and shopping.

Partner

10/10

Exceptional

20 May 2026

Darren

Room was clean and modern

Self

8/10

Excellent

18 May 2026

Chelsea

Wish there was a coffee maker in the room. I know there is coffee available 24/7 but I want it in my room for that first cup in the morning.

Other than that the stay was great.

Self

8/10

Excellent

18 May 2026

Ashley

Loved the newness of the hotel (and no carpet in bedrooms was amazing!), fun lobby with multiple seating areas, foosball tables and tv, free breakfast was a big plus and money saver!

Cleanliness wasn’t bad but not amazing either. Wiped up some water on the floor from the shower, and the white towel was brown with dust / dirt. Ledge in shower was also quite brown, and bedding covers had lots of hairs and specs of ??.

Overall, it was a very affordable option (especially in cottage country), and value-added with the free breakfast that’s rare these days. With a little extra attention to the cleaning, it could be fabulous!

Friends_and_family Family

6/10

Pleasant

17 May 2026

Verified traveler

Very clean, good staff, easy walking to down town, but heating system is AWFUL I love the hotel, staff, and fact that floors are not carpet but I have not slept at all. The thermostat clicks twice every time before fan turns on, one to turn off cooling then once to turn off the fan. Is high pitched and even with ear plugs it is not drowned out. The unit itself bubbles and groans as it's running. I have not gotten any sleep.

Partner

10/10

Exceptional

17 May 2026

Kalyna

It was great for what it was for us - a one-night stay. The hotel has the advantage of being brand new. Breakfast was a pleasant surprise. The pool was tiny, not worth the trouble.

Family_with_children

10/10

Exceptional

17 May 2026

Joshua

New hotel in Bracebridge. The location is a bit out of the tourist area, but worth it for the quality of this hotel. Clean with great amenities. The pool is smallish, but it had a neat fountain and bubbler in the middle which made time in the pool so much more fun. It entertained my son for a long time. Also very dog friendly. Great stay. Will stay here again.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Jim

Convienence location around restaurants and shopping, very short drive from downtown

Partner

8/10

Excellent

10 May 2026

Michael

All worked

10/10

Exceptional

09 May 2026

Gord

A very modern King room. Not big, but very efficient. Excellent large bathroom with very nice large shower. Good number of plugs and ports with good size TV. Available streamers, but live channels limited eg. Sports.

Partner

10/10

Exceptional

08 May 2026

Paul

Very nice hotel. The only issue experienced was the loud AC/heating unit. Very loud and rumbling.

Family_with_children

10/10

Exceptional

07 May 2026

Brian

No complaints. I like the layout of the room and it looked fresh.

Family_with_children

10/10

Exceptional

06 May 2026

Stacey

Staff were friendly and the room was clean.

8/10

Excellent

06 May 2026

Michael

The above was good. Parking sucks. All spots were assigned for Diamond, Electric or Handicap. We seniors had to park at the neighboring hotel.

Friends

10/10

Exceptional

03 May 2026

Lianne

Breakfast wasn't great, but for the hotel category and the price point, this did not surprise us. It was better than no breakfast at all

10/10

Exceptional

02 May 2026

Karen

Nice new place with good beds

Business

10/10

Exceptional

30 Apr 2026

Todd

Was great stay no issues friendly staff

Self

10/10

Exceptional

29 Apr 2026

Hassan

Everything was excellent even the breakfast and best coffee and tea all time.

10/10

Exceptional

28 Apr 2026

Vladimir

Great

8/10

Excellent

27 Apr 2026

David

The Pros:
The incluided breakfast had a nice variety.
The HVAC system worked well, and was not too noisy.
The hotel was new and trendy looking
Room layout was very functional
Black-out and shade blinds worked very well

The Cons:
Room was small, but adaquate
Poor noise insualtion beween rooms

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

James

Complete and nutritional breakfast. Clean, efficiently designed rooms with good bathroom. Attractive lobby. 24-7 coffee & tea! Very pleasant staff with a smile!

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Lea

Super clean, nice staff, great breakfast. All in all excellent

Family_with_children

10/10

Exceptional

25 Apr 2026

Elizabeth

Great fun pool and a good buffet breakfast

10/10

Exceptional

19 Apr 2026

Jean-Bastien

Very good

10/10

Exceptional

18 Apr 2026

Linda

First stay here,it was excellent. Great breakfast , super helpful staff . We will be back

Partner

8/10

Excellent

12 Apr 2026

Shelley

Hi the staff were friendly and room very nice. The pool was a little cool. I wished there was more options for breakfast. The oatmeal was overcooked, bacon undercooked. I would still stay at the hotel again. Very convenient to amenities.

Partner

10/10

Exceptional

11 Apr 2026

Jimmy

Clean room, awesome breakfast, great staff. Wonderful lounge area.

10/10

Exceptional

10 Apr 2026

Joshua

Great staff! Friendly and chill.

10/10

Exceptional

09 Apr 2026

Tanya El

Very clean , brand new hotel

10/10

Exceptional

09 Apr 2026

Wilbert

Excellent breakfast too

8/10

Excellent

08 Apr 2026

John

Property is new. Hvac unit is loud and inconsistent. Rooms are functional, but a little small. Water pressure decent. Checking out was challenging as the customer service person was gone for 10 minutes at 8am.

Self