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Mercure Hotel Potsdam City

Berlin · Germany

Lange BrueckeView location

8.2/10Excellent583 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.0/108.0
Neighborhood9.0/109.0
Amenities7.6/107.6
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Hotel Potsdam City

The 4-star Mercure Hotel Potsdam City is located in the historic city center, opposite the historic Potsdam City Palace. All 210 air-conditioned rooms offer Wi-Fi. The top floors boast fantastic views of Potsdam and its surrounding lakes.

Thirteen meeting rooms, some situated on the top floors, can accommodate events of up to 200 people. The main train station is just a short walk away. If traveling by car, take the A115 highway. Berlin Brandenburg Airport is 25 miles (40 km) away.

Read more about this hotelShow less

A stay at Mercure Hotel Potsdam City places you in the heart of Potsdam, steps from Museum Barberini and a 2-minute drive from Potsdam's Brandenburg Gate. This hotel is 1.3 mi (2 km) from Sanssouci Park and 1.6 mi (2.6 km) from Sanssouci Palace.

Stay in one of 210 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 8.025 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24 per person
    • Self parking fee: EUR 20 per day (in/out privileges)
    • Pet fee: EUR 20 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Turkish

Nearby attractions

Potsdam Harbour 0.2 km / 0.1 mi
Neuer Lustgarten 0.2 km / 0.1 mi
Museum Barberini 0.3 km / 0.2 mi
Filmmuseum Potsdam 0.3 km / 0.2 mi
St. Nicolas Church (Nikolaikirche) 0.3 km / 0.2 mi
House of the Brandenburg 0.4 km / 0.2 mi
Potsdam Christmas Market 1 km / 0.6 mi
Nauener Gate 1.2 km / 0.7 mi
Potsdam Forest and Havel Lake Area 1.3 km / 0.8 mi
Potsdam's Brandenburg Gate 1.3 km / 0.8 mi
Sanssouci Park 1.6 km / 1 mi
Waschhaus Potsdam gGmbH 1.7 km / 1 mi
Church of Peace 1.7 km / 1.1 mi
New Garden 1.8 km / 1.1 mi
Hans-Otto-Theater 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 210
  • Number of floors (main building): 17
  • Number of floors (annexe): 16
  • Junior suites: 6
  • Suites: 6
  • Triple rooms: 13
  • Executive rooms: 105
  • Superior rooms: 84
  • hotel
  • American Express
  • EC
Show 66 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bikes available: 12
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • TV lounge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Picnic
  • Gluten-free mealsExtra charge
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 17
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Mercure Hotel Potsdam City

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 BedroomDBT.SU
    Double or Twin SUPERIORPhoto unavailable4 photos

    Mercure Hotel Potsdam City

    Double or Twin SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 54 m²SUI.ST
    SUITE STANDARDPhoto unavailable7 photos

    Mercure Hotel Potsdam City

    SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    Mercure Hotel Potsdam City

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 36 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable8 photos

    Mercure Hotel Potsdam City

    JUNIOR SUITE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable5 photos

    Mercure Hotel Potsdam City

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Mercure Hotel Potsdam City

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Hotel Potsdam City

8.2
Excellent
583 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.0 /10
Neighborhood
9.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
David
Stayed for 5 nights whilst at a hockey tournament with a bit of sightseeing bolted on. Parking is limited and €24 per day even for guests staying at the hotel. Room was fine but aircon was not that good.

Staff were friendly and breakfast was good and overall represented good value at less than £100 per night including breakfast for 2 people
Partner
10/10
Exceptional
19 May 2026
Mark
Great location close to Hauptbahnhof & Trams, breakfast was excellent and the staff are very friendly and helpful
Partner
6/10
Pleasant
18 May 2026
Lucie
Hotel nice but dated. My bathroom smelt of drains which was unpleasant. Well located.
Self
10/10
Exceptional
10 Apr 2026
Phil
Overall a very nice Hotel. Friendly and helpful staff.
Cupboard space for clothing in our room very limited. But only stayed for 5 days so not to much of a problem.
Breakfast was good. Dinner was not. Very expensive and limited choices.
We would come again.
Partner
10/10
Exceptional
29 Nov 2025
Makho
Well located. Clean and friendly stuff
Business_and_leisure Self
8/10
Excellent
26 Nov 2025
Sueann
The room was clean, but there was a hole in the bedsheet. The staff were polite and helpful.
Leisure Self
10/10
Exceptional
21 Nov 2025
Virginia
Great location, really helpful reception staff, nice breakfast. Close to eating places
Business
8/10
Excellent
15 Sep 2025
Stephen
The room was clean, bathroom a bit small with little room for items
Leisure Family
8/10
Excellent
19 Aug 2025
Margaret
Hard to beat for convenience as a traveler depending on the train & tram services, and an interest in exploring Potsdam on foot or via tram. If one uses the exit/entrance to the train station that's in a sort of shopping mall and just over the bridge (Lange Brukke area), it's easy to walk to/from the main station (Hbf), with a grocery store hidden away in that mall as well. Also very handy to a main tram interchange, the Tourist Info place, and the Alter Markt.

I didn't opt for breakfast on site and the restaurant was closed for dinner for some or all of my stay. But, there is a nice Mediterranean place just steps away.

Hotel staff were very friendly and kindly accommodated my request, based on other reviews, for a room somewhat distant from the elevator and on an upper level. I experienced no problem with noise although, with the fan on the A/C running at full power, some background sounds may have been covered.

Room was plenty large enough for 1 or 2;decent number of sturdy hangers, along with hanging space. A few more shelves (vs some oddly shallow cabinets - what do you do with something 4\"/10 cm deep?) would be more practical.

A/C struggled in the hot weather, but fortunately I was able to return to a Dutch hotel with more effective A/C before the heat wave really got going. Staff was very helpful in explaining the rather puzzling control system for the HVAC. Would love an in-room kettle for tea/coffee prep but not a standard in Germany it seems.
Business_and_leisure Self
10/10
Exceptional
21 Jul 2025
Chengjie
quiet, clean, excellent view,
Leisure Family
10/10
Exceptional
04 Jul 2025
Enrique
Waking distance from train station, pier for river tours right next door, friendly and helpful staff, varied and abundant Buffett breakfast.
Hard to almost impossible to get Google maps or city mapper to work in the city, for some reason
Leisure Self
6/10
Pleasant
09 Jun 2025
Amina
Friendly staff and convenient location. However, breakfast was disappointing with items being either too soft or poor tasting.
Leisure Family
10/10
Exceptional
01 Jun 2025
Hannah
Great hotel, great location and great staff. Would highly recommend.
8/10
Excellent
02 Nov 2024
Valdis
We have been staying here a few times over a few years now. The only issue is air conditioning. It’s too hot always.
10/10
Exceptional
24 Oct 2024
Steven

Excellent hotel

Excellent hotel, all finished very nicely, amazing location for HBF and super friendly helpful staff.
Business
10/10
Exceptional
28 Sep 2024
John

Great place to stay in Potsdam

We really enjoyed our stay at the Mercure Hotel in Potsdam. The room was very comfortable and clean. The hotel location is perfect; an easy walk from the train station and to the city centre, plus great a great view of the Havel river and surrounding countryside!
Partner
6/10
Pleasant
16 May 2024
Marie
The stuff very nice and clean.
Leisure Self
8/10
Excellent
03 Jul 2023
Sue Ann
Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Leisure Self
8/10
Excellent
19 Mar 2023
Jennifer
The front desk people were extremely nice and helpful.
Room was comfortable and clean.
Restaurant and breakfast staff were sometimes a bit grumpy.
Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Leisure Self
10/10
Exceptional
19 Aug 2022
James
Clean Hotel. Good service. Close to everything.
Leisure Family
10/10
Exceptional
19 Aug 2022
fida
It's locations is perfect,close to all kind of transportation,nice staff and good service...
*the room didnt have a fridge
Business_and_leisure Family
8/10
Excellent
04 Sep 2021
christopher
Good location
Leisure Partner
4/10
Poor
18 Aug 2021
Norman

Poor Customer Service

We stayed two nights and throughout our stay the stopper in our sink malfunctioned. We reported it on three occasions but it was not fixed. We were offered a change of room but this was not satisfactory as the first option was suggested after midnight on the first night and we were already for bed and the second offer was made the following afternoon as we were leaving the hotel to attend a weeding. On the morning we checked out our toilet would not flush.
While the food at breakfast was fine there is an issue with the layout of the serving station. There is only one station where all the food is laid out. So at busy times you can expect 30/40 people in a line. There are no trays so you are expected to carry whatever you want by hand. As all the food is laid out in this fashion you must move along the line even if you only want something e.g. fruit which is at the end of the serving station. If you forget something or wish an extra portion of something you must get back in line as it next to impossible to cut in. Also there is only one coffee station which again causes unnecessary queues.
Partner
8/10
Excellent
25 Jan 2020
Bernardino

Was okay

Was okay. Staff very helpful and friendly. Room was clean although no double bed for me and my partner 2 single beds. Not so comfortable. Also weird bathroom with no door on it.

Room was quite small. No tea / coffee maker in room either. But we brought own kettle. Dont understand why hotels dont have this especially at this price.

Other wise was ok. Location is fine around 10 mins walk from main station. 5 mins on tram to old centre.As said staff friendly and helpful.

Wifi as good.. 7 out of 10 for me.
Partner
8/10
Excellent
12 Dec 2019
Verified traveler
Nice business hotel, not a lot of charm that a boutique hotel would have.
Leisure Family
8/10
Excellent
13 Nov 2019
Joseph
It was fine. Bathroom was a little strange since there was no door. But fine when by myself.
Self
6/10
Pleasant
12 Oct 2019
Ahmed

Hotel services and room facilities.

My stay at the Mercure Potsdam wan not that confortable. Room services stopped at night. No enough room to hang clothes since no cupboard is available.
Business
10/10
Exceptional
15 Sep 2019
Stephen

Location

Right opposite train station so great location
Business
8/10
Excellent
04 Sep 2019
Nadarajen

Enjoyable 5 night stay

Stayed 5 nights. Staff members are very attentive and helpful. Buffet breakfast was delightful, with a wide choice of options. The building towers above the rest of the surrounding area, so the view is very nice. Conveniently close to the train station and public transport.
Self
8/10
Excellent
25 Aug 2019
Verified traveler

Recommended

Did the job, nice and clean
Business
8/10
Excellent
17 Aug 2019
Verified traveler
Great view from 14 th Floor.Clean room apart from smelly shower - drain l tkink. Pretty basic room for the money
Friends_and_family Partner
10/10
Exceptional
08 Aug 2019
Declan
Excellent stay in a great location.
Business
6/10
Pleasant
18 Apr 2019
Erricos C.

Too lively for my taste

I have stayed at this hotel several times over the years and this was a rather surprising experience. When I tried to pay for dinner at their restaurant (where I had eaten many times before!) by charging my room, I was denied because they told me that I should have a card given to me at check-in, which would show that I had my CC on file with them. I had already my CC on file, but I never got this card. Next day when I checked with the reception, they told me that everything was fine and I do not need this magic card to charge to my room...?
The room was very noisy too, several of the neighbors were noisy and the windows are not keeping the street noise out, so I was working all afternoon to the tunes of a merry-go-round that was ~100 m away. The only reason I stay at this hotel is the location, proximity to my meeting venue, but in a future trip I will request a room not facing the main road. With some luck, the merry-go-round will not be there again either.
6/10
Pleasant
03 Jan 2019
Asem
The hotel was in a very nice location.
very clean.
bathroom was a bit small.
Partner
8/10
Excellent
29 Nov 2018
EILEEN
Very good location , nice hotel. will stay again for my coming trip
Partner
10/10
Exceptional
25 Oct 2018
Verified traveler
Close to the train station, close, but not too much, to the tourist attractions.
4/10
Poor
03 Oct 2018
Ilya

Decent rooms, atrocious service

The rooms are fine and the hotel is conveniently located a few minutes from the train station. Unfortunately, the service is atrocious. For example, when we wanted to get dinner at the hotel restaurant, we were first pointedly ignored, then yelled at (!) because we apparently misunderstood the directions about which of the many empty tables we were allowed to sit at. On checkout, there was a single person at the large desk who moved very slowly, yet insisted that everyone, even those who pre-paid, must wait rather than just dropping off the keys. Getting the slow hotel wifi to work can also take a bit a bit of time. So, an OK place to stay if you are not in a rush, patient and thick-skinned. :)
8/10
Excellent
26 Aug 2018
Nenad

Hotel booking system need improvement

Check in and check out was with issue they did not find booking at system
8/10
Excellent
22 Jul 2026
Helle
Fint hotel.
Problemer med parkering- hvilket gjorde vi måtte finde en anden løsning
8/10
Excellent
18 Jul 2026
Antje
Zentrale Lage in Potsdam. Straßenverkehr ist auch in den oberen Stochwweken zu hören.
Friends_and_family Friends
8/10
Excellent
13 Jul 2026
Asger
Dejligt hotel med en virkelig god placering lige ved floden og omgivet af smukke bygninger. Bare på stedet lukket relativt tidligt hvilket er lidt ærgerligt. Byen og hotellet kan godt anbefales
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Katharina
Das Zimmer war sauber und das Personal sehr nett. Das Hotel ist etwas in die Jahre gekommen und z.B. ein Föhn sollte Standard sein. Die Übernachtung war gut, aber es ja eben auch nicht günstig. Die Lage ist top.
Partner
10/10
Exceptional
12 Jul 2026
Edda
Ideal für autolose Reisende. Nahverkehr vor der Haustür
Self
4/10
Poor
10 Jul 2026
Heidrun
das Hotel war schon sehr \"in die Jahre gekommen\"- 3 Tage kein Zimmerservice, Frühstückspreis täglich wechselnd, Zimmer extrem klein und kein Wäschewechsel- nicht zu empfehlen
10/10
Exceptional
05 Jul 2026
Michael
Toller Empfang an der Rezeption. Sehr hilfsbereit. Einfaches , schnelles einchecken.großer Speisesaal für Frühstück und Abendessen. Zimmer sehr sauber. Gut funktionierende Klimaanlage.
Partner
6/10
Pleasant
29 Jun 2026
Katrin
Zimmer modernisiert. Bäder/ WC - Bereiche ohne Tür gewöhnungsbedürftig
Frühstück sehr gut, Räumlichkeiten allerdings etwas in die Jahre gekommen und der Teppich sollte dringend erneuert werden
Family
10/10
Exceptional
15 Jun 2026
Edda
Ideal für autolose Reisende. Nahverkehr vor der Haustür
Self
8/10
Excellent
28 May 2026
Carl-Johan
Nice, well located hotel with good view from the room and close to Potsdam city center and the railway.
Business
6/10
Pleasant
27 May 2026
Robert
was ok. Breakfast was good.
City tax comes on topp of the booking :( pay when check in and check out. :(
Alote of noise from boat from channel and emergency vehicle. Gets very hot in the room when sun is shining becouse aircon cant keep cool
Partner
10/10
Exceptional
23 May 2026
Ralf
Ich liebe den großen Saal beim Frühstück und die vielen Filmplakate an den Wänden, die an die in Babelsberg gedrehten Filme erinnern
Self
8/10
Excellent
20 May 2026
Antonino
BUON PARCHEGGIO
Partner
6/10
Pleasant
05 May 2026
Gerd
Die Mitarbeiter des Mercure Hotels waren alle sehr zuvorkommend und zugewandt.
Die Parkgebühr von 24 Euro am Tag war zu hoch. Die Klimaanlage war so laut, daß man sie nachts ausstellen musste und das Zimmer sich dadurch aufheizen, was zu einem schlechten Schlaf führte.
Die Lage des Hotel war toll für Besichtigungen. Das Frühstück war sehr gut und reichhaltig
Partner
4/10
Poor
02 May 2026
Thomas
Ikke venligt personale
10/10
Exceptional
01 May 2026
Juha
Aamiainen oli monipuolinen. Maksullinen pysäköinti hotellin edessä toimi hyvin. Ystävällinen henkilökunta. Autolla helposti saavutettavissa.
Partner
10/10
Exceptional
08 Apr 2026
Cornelia
Super zentral zur Alstadt, Sehenswürdikriten und vor allem die haltestelle für Bus und Tram gehenüber. Zum Bahnhof nir 10 gehminuten und der Schiffsanleger direkt virm Hotel
Self
10/10
Exceptional
31 Mar 2026
Manuela
Tolles Frühstück und sehr nettes Personal! Alle Anfragen wurden erfüllt. Das Hotel liegt sehr zentral und kann man uneingeschränkt empfehlen.
Partner
8/10
Excellent
03 Mar 2026
Tazu
A 7 min walk from Potsudam station. Very nice and clean hotel.
4/10
Poor
18 Feb 2026
Frank
Das Personal an der Rezeption war sehr unfreundlich. Die Rechnungsstellung undurchsichtig. 24 € Parkgebühr pro Nacht unangemessen. Für mich Abzocke, da es keine Möglichkeit gibt in der Nähe woanders zu parken.
Self
10/10
Exceptional
27 Jan 2026
Marco
Alles top
Business
6/10
Pleasant
25 Jan 2026
Irene
Ingen värme på rummet. Fruktansvärt kallt!!!
Partner
10/10
Exceptional
02 Jan 2026
Maike
Alles was prima. Alleen een onhandige verlichting. 1 centrale knop bij de deur. Er kon niets onafhankelijk van die knop blijven branden
Leisure Friends
10/10
Exceptional
15 Dec 2025
Eeva-Maria
Siistiä, rauhallista, hyvä palvelu ja ystävällistä.
Friends_and_family Friends
10/10
Exceptional
13 Dec 2025
Amir
Spiste ikke.
Self
6/10
Pleasant
09 Dec 2025
Sascha Fabian
Der Check-In lief freundlich, aber mit Wartezeit. Das Zimmer war sauber, aber doch recht spartanisch eingerichtet und in die Jahre gekommen, aus dem Bad kam etwas unangenehmer Geruch. Ich würde das Hotel max. als 3 Sterne-Haus einstufen.
Business Self
8/10
Excellent
08 Dec 2025
Bernd
Für einen kurzen Aufenthalt ist das Zimmer okay. Ansonsten ist es sehr klein. Der WC Bereich ist zu klein.
Das Abendessen und der Brunch waren sehr gut.
Leisure Partner
10/10
Exceptional
08 Dec 2025
Jørgen Erik K
God beliggende
Self
6/10
Pleasant
07 Dec 2025
Christopher W
Helt ok hotell. Merkelig løsning med at det er åpent til badet og en halvveis skyvedør til toalettet.
Partner
2/10
Poor
20 Nov 2025
Mohamed
The room ventilation was so loud all night long and it could neither be switched off nor lowered
Business Self
8/10
Excellent
09 Nov 2025
Juri
Die Aussicht und die Lage ist super
Partner
8/10
Excellent
02 Nov 2025
Rachel
Wir hatten einen angenehmen Aufenthalt in dem zentral gelegenen Hotel. Das Frühstück hatte ein gutes Preis-Leistungs-Verhältnis.
6/10
Pleasant
22 Oct 2025
Charles
Internet was weak. My room was behind two elevators being very noisy
10/10
Exceptional
21 Sep 2025
Edda
Nahverkehr vor der Haustür. Ideal für autolose Reisende
Leisure Self
8/10
Excellent
28 Aug 2025
Christine
Gut gelegenes Hotel, sauber , vielseitiges Frühstücks, doch der Teppich im Frühstücksraum müsste dringend mal ausgetauscht werden
Leisure Friends
8/10
Excellent
27 Aug 2025
Peggy
Das Hotel ist für einen Kurztrip gut geeignet, für längeren Aufenthalt zu wenig Platz im Zimmer für Bekleidung. Nur ein winziger Schrank für 2 Personen, wenig Ablagefläche.
Restaurant abends sehr teuer und wenig Auswahl. Parkgebühr sehr stark überteuert.
Hotel günstig gelegen, alles gut zu Fuss erreichbar
Leisure Family
2/10
Poor
24 Aug 2025
Jürgen
Extrem teuer für viel zu kleines Zimmer. Viel zu wenig Parkplätze. Betten machen nur mit separater Aufforderung. Zusätzliche Bettensteuer erforderlich, die nicht angekündigt war. Nie wieder!
Leisure Partner
10/10
Exceptional
14 Aug 2025
Jutta
Sehr gute Lage, vieles zu Fuß erreichbar.
In allen Bereichen sehr freundliche Mitarbeiter/innen. Gutes Frühstück.
Leisure Self
6/10
Pleasant
11 Aug 2025
Jasmijn

Prima maar klein en bijna geen badkamer

Alles prima! Wel verouderd, wat komt met wat kleinere warme kamers. Toilet zat ook zo goed als in de kamer, als je pas samen bent kan dat wat ongemakkelijk zijn
8/10
Excellent
09 Aug 2025
Louise
Ontbijt.
Leisure Partner
8/10
Excellent
09 Aug 2025
Tabita

Ok hotel

Fint hotel som ligger godt, men et underligt badeværelse som kun har en glasdør ud til resten af værelset
Partner
8/10
Excellent
03 Aug 2025
Susanne
Zimmer klein.Kein Schrank, nur eine Art Flurgarderobe. Bei etwas längeren Aufenthalt kaum Platz für die Wäsche. Ebenso Dusche mit Toilette klein. Waschbecken im Zimmer. Keine Ablagemöglichkeiten für Waschutensilien.
Betten bequem.
Frühstück ausreichend und vielfältig. Personal freundlich und zuvorkommend.
Leisure Family
10/10
Exceptional
27 Jul 2025
Juanita
Sehr freundliches Personal, saubere Zimmer, gutes Essen und zentral gelegen. Die meisten Sehenswürdigkeiten sind zu Fuß erreichbar. Und wer weiter weg will, der hat sämtliche öffis direkt vor der Tür. Trotzdem ist es schön ruhig. Parkplätze sind vorhanden, aber es gibt auch genügend öffentliche Möglichkeiten zu parken. Rundum ein gelungener Aufenthalt.
Leisure Family
10/10
Exceptional
20 Jul 2025
Edda
Ideal für autolose Reisende Nahverkehr vor der Haustür
Leisure Self
8/10
Excellent
17 Jul 2025
Verified traveler

convenient location

very good breakfast
Business
4/10
Poor
10 Jul 2025
David
Enttäuschender Aufenthalt mit wenigen Lichtblicken

Schon beim Eintreffen im Mercure Hotel Potsdam wurden wir überrascht: Auf den Zimmern gibt es weder einen Kühlschrank noch einen Wasserkocher – für ein Hotel dieser Kategorie absolut unüblich und enttäuschend. Die Rezeption erklärte uns, dass dies in Potsdam wohl \"üblich\" sei. Ein schwacher Trost.

Der nächste Schock ließ nicht lange auf sich warten: Für unseren Säugling wurde lediglich ein normales Bett bereitgestellt. Auf Nachfrage hieß es, man bekomme von den Buchungsplattformen keine Altersangaben. Diese Ausrede erscheint wenig professionell, gerade wenn es um die Sicherheit von Kleinkindern geht.

Auch das gebuchte Dreibettzimmer enttäuschte – es war so klein, dass nicht einmal ein Kinderwagen hineinpasste. Erst nach einer Beschwerde an der Rezeption wurde uns ein anderes Zimmer zugewiesen, was zumindest zeigt, dass man bemüht ist, auf Kritik zu reagieren.

Ein weiterer negativer Höhepunkt war rostiges Wasser, das beim Einlassen in die Badewanne aus dem Hahn kam. Der Haustechniker am nächsten Tag erklärte, das käme daher, dass ich den Hahn selbständig ab- und wieder aufgedreht hätte – eine doch fragwürdige Erklärung für rostiges Wasser in einem Hotel.

Auch die Sauberkeit ließ zu wünschen übrig. Erst als ein Spielzeug unter das Bett geriet und wir es verrücken mussten, fiel uns der Staub und Dreck auf – offenbar wird dort nicht regelmäßig gereinigt.

Doch es gab auch Lichtblicke: Besonders positiv hervorzuheben ist der
Business_and_leisure Family_with_children
8/10
Excellent
06 Jul 2025
Carola
Für zwei Personen ist das Zimmer etwas klein. Es fehlen eine Kofferablage und Schrankraum. Das Bad ist eng.
Gut ist die Möglichkeit, ein Fahrrad zu mieten. Allerdings müssten diese besser gewartet werden. Gut auch die Lage und der Blick über die Stadt.
Self
4/10
Poor
03 Jul 2025
Marco
I was there for 2 nights, and the room was not cleaned, towels not changed, I asked the reasons for that, and the answer is that cleaning should be asked for in the morning….
Business Self
6/10
Pleasant
30 Jun 2025
Ulf

Potsdam

Dyrt
Partner
6/10
Pleasant
29 Jun 2025
Antje
Kein Föhn, kein Wasserkocher. Ungünstige Badeinrichtung (Türschließung). Dusche läuft schlecht ab.
Leisure Family
8/10
Excellent
25 Jun 2025
Verified traveler

Good hotel but poor restaurant

The hotel was really nice and situated in the center of Potzdam. The breakfast was also nice together with the service. But the restaurant for dining in the evening we really can't recommend. The waiter was really, really slow. Did not server bread for us. We had to wait very, very long to order and then to get our drinks. The food took nearly an hour to get and there were only about 4 other couples in the restaurant so it was not in any way buzy. There were plenty of food for the pork dish but for the fish it seems like a very, very small fish. So we paid a lot of money without value and went to the nearby restaurant to get dessert.
Friends_and_family Friends
4/10
Poor
05 Jun 2025
Christopher
Die Lage des Hotels ist top. Alles ist fussläufig erreichbar. Die Sauberkeit in den Zimmern ist mittelmäßig. Gesäubert wird nur auf Wunsch und das Zimmer war trotz Nachfrage durch die Rezeption beim Housekeeping nicht fertig / gesäubert. Die Damen an der Rezeption haben in Punkto Freundlichkeit auch noch Luft nach oben. Das Frühstück war ausreichend, aber auch da steht das Hotel in Sachen Vielfältigkeit im Vergleich zu anderen Potsdamer Hotels nicht so ganz gut da. Am Schlimmsten war aber das Zimmer - tatsächlich keine Tür am Badezimmer und für Dusche und Toilette eine wechselseitig zu benutzende Glasschiebetür. Schränke waren praktisch auch nicht vorhanden. Einen der wenigen Parkplätze haben wir ergattert, aber der Weg dahin war auch kompliziert und ohne Service und das bei 24 € / Tag.
Leider kann ich das Hotel nicht weiter empfehlen.
Leisure Family_with_children
6/10
Pleasant
30 May 2025
Wiebke
Schlechte Anfahrtsmöglichkeit und Parkplatzsituation, das Zimmer war zweckmäßig, klein , aber sauber.
Die Umgebung ist sehr schön.
Leisure Family
10/10
Exceptional
25 May 2025
Susanne
Positiv: Sehr schneller professioneller Checkin, tolle Lage, Zimmerreinigung bei wenigen Tagen Aufenthalt nur auf Wunsch.
Negativ: kein Wasseekocher auf dem Zimmer
Leisure Self
8/10
Excellent
02 May 2025
Claudia
Supertolles Personal,
für meine Bedürfnisse gute Lage, wenn auch in Nähe von Bahnhof und Hauptverkehrsstraße gelegen und damit tagsüber gelegentlich Verkehrslärm, nachts aber wirklich ruhig
Sehr gute Verkehrsanbindung mit Haltestelle vor der Haustür
Leisure Self
8/10
Excellent
22 Apr 2025
IAA
Sehr komplizierter Eincheckvorgang und unvorteilhafte Abrechnung der Zimmer-Zusatzkosten sowie des Parkplatzes!
Business
4/10
Poor
20 Mar 2025
Verified traveler

Na ja……

Standardzimmer ist sehr klein. Toilette und Dusche mit einer Schiebetür zu schließen und ebenfalls sehr klein . Kaum Platz vorhanden Zimmer werden nur gereinigt wenn man die Rezeption darum bittet….. nach dem dritten Tag habe ich mal nachgefragt . Hier sollte beim Check in seitens der Rezeption an den Gast darauf hingewiesen werden !! Parkgebühr von 24€ pro Übernachtung schon heftig überteuert meiner Ansicht nach.
10/10
Exceptional
19 Feb 2025
Volkmar H.
Nettes Personal, sehr sauber, Zimmer etwas klein.
Partner
10/10
Exceptional
25 Dec 2024
Edda
Nahverkehr vor der Haustür
Leisure Self
8/10
Excellent
12 Dec 2024
Holger
Das Hotel war sauber und das Personal freundlich. Die wenigen Parkplätze, für ein so großes Hotel, war das einzig negative.
Leisure Partner
8/10
Excellent
02 Dec 2024
Marion
Alles solide und ok, leider Bad ohne Tür
Leisure Family
8/10
Excellent
11 Nov 2024
Holger
Super Frühstück gerade auch für Kinder mit toller Pfannkuchenmaschine. Vegane auswahl prima und gut für berlin durch die Nähe zum Bahnhof potsdam
Leisure Family_with_children

Location & surroundings

Mercure Hotel Potsdam City
Lange Bruecke, Potsdam, Germany

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Mercure Hotel Potsdam City

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