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Mercure Hotel Hamm

Dortmund · Germany

Neue Bahnhofstr., 3View location

8.6/10Excellent754 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Location8.6/108.6
Neighborhood8.0/108.0
Value6.0/106.0
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Hotel Hamm

In each of the 142 comfortably furnished, air-conditioned rooms of the Mercure Hamm Hotel, you will find free WIFI access, tea and coffee-making facilities, and a modern flat-screen TV.

The 4-star hotel boasts ten meeting rooms and a large winter garden for events of up to 450 people, as well as a parking garage. The hotel is located next to the train station and the adjacent pedestrian zone, and also features a newly refurbished wellness and gym area.

Read more about this hotelShow less

With a stay at Mercure Hotel Hamm in Hamm, you'll be a 3-minute walk from Gustav Lubcke Museum and 7 minutes by foot from Hamm Market Square. This hotel is 0.5 mi (0.7 km) from Pauluskirche and 0.8 mi (1.3 km) from Hamm Museum Railway.

Stay in one of 142 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamm? This hotel has 8073 square feet (750 square meters) of space consisting of a conference center and 10 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 per person
    • Nearby parking fee: EUR 9 per day
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Gustav Lubcke Museum 0.3 km / 0.2 mi
Hamm Market Square 0.6 km / 0.4 mi
Pauluskirche 0.6 km / 0.4 mi
Hamm Museum Railway 1.4 km / 0.8 mi
Kurpark 2.4 km / 1.5 mi
Tierpark Hamm 2.5 km / 1.5 mi
St. Barbara-Klinik Hamm-Heessen 5.9 km / 3.6 mi
Maximilianpark 7.1 km / 4.4 mi
Wasserski Hamm Seebad 8.1 km / 5 mi
Hamm Golf Club 10.7 km / 6.6 mi
Sri-Kamadchi-Ampal-Tempel 12.1 km / 7.5 mi
Ahlen Art Museum 12.8 km / 7.9 mi
Open-Air Theater 14.2 km / 8.8 mi
Museum im Goldschmiedehaus 14.4 km / 8.9 mi
Old Stone House 15.1 km / 9.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 142
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
Show 39 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 10
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Outdoor freshwater pool: 1
  • Nightclub
  • Sauna
  • MassageExtra charge
  • Hairdressing salon
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
  • ArcheryExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable6 photos

    Mercure Hotel Hamm

    SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Hotel Hamm

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 22 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable5 photos

    Mercure Hotel Hamm

    DOUBLE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Bathroom: 1
    • Desk
    • Satellite TV
    • Hairdryer
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Mercure Hotel Hamm

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Mercure Hotel Hamm

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mercure Hotel Hamm

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Hotel Hamm

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Hotel Hamm

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Mercure Hotel Hamm

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Mercure Hotel Hamm

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Hotel Hamm

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Mercure Hotel Hamm

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Hotel Hamm

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Mercure Hotel Hamm

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Mercure Hotel Hamm

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Mercure Hotel Hamm

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Hotel Hamm

8.6
Excellent
754 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
8.0 /10
Value
6.0 /10
Amenities
8.2 /10
100 reviews shown
4/10
Poor
08 Mar 2026
Handi
No AC on the room but with the cool weather, i was able to use the fan and opened the window, until the noisy construction started tk wake you up.
They promised to look into the AC but noone came to give me an update if the ac was indeed broken or if they had fixed it (still used outside air and fan to avoid disappointment)

Breakfast was the same thing everyday.

No wifi and poor cell service in my room 307. I had to work from the lobby so i can get wifi for my laptop and to get on zoom calls. Very inconvenient
Business
8/10
Excellent
19 Oct 2025
Mohammed Asharudheen
Clean parking. Unstable wifi is the only -ve to mention.
Business Self
2/10
Poor
19 Jul 2025
handi

No AC

AC wasnt working in the first night and they were not any other available room. So i had to sleep in a non ac room with a fan

Once they moved me to another room on the second and last night, the ac was on but very low. It was a bit step up from a fan.


Breakfast was mediocre
Business
10/10
Exceptional
09 Apr 2025
Graeme
Clean modern hotel. 5 minute walk to the train station. Friendly staff.
Business Self
10/10
Exceptional
02 Feb 2025
Steven
Nice breakfast handy for Hamm hbf
Self
10/10
Exceptional
01 Dec 2024
Steven
Handy for the station
Self
8/10
Excellent
11 Feb 2024
Hamdi
Have everything you need and very convenient
Leisure Self
8/10
Excellent
18 Jun 2023
salman
There is no air conditioning other wise amazing property
Self
10/10
Exceptional
19 Jul 2022
Samuel

perfect

very good hotel
Business
10/10
Exceptional
04 Jul 2022
Kaia-Liisa
Friendly staff, very good breakfast, nice and spacious room, even with kids in one room.
Leisure Family
10/10
Exceptional
29 Mar 2022
neil
All good no problems with stay at all , would stay again
Self
10/10
Exceptional
10 Feb 2022
Viktor

Always again

Always again
Great breakfast
Business
10/10
Exceptional
25 Dec 2021
Verified traveler

Nice Breakfast

No cleaning (due to covid) but overall ok and very nice breakfast buffet!
Partner
10/10
Exceptional
29 Nov 2021
ulrich
Great location and remarkably friendly staff
Business_and_leisure Self
6/10
Pleasant
10 Oct 2019
tw

HAMM STAY

Rather expensive for OK hotel, picked for location ( 5 minuets walk from railway station )

Biggest disappointment was the fact I was there for work, needed to access e-mail but could not get internet of phone or laptop
Business
10/10
Exceptional
28 Aug 2019
Margaret

Good place for any traveller

Some construction to the ground floor, but didn't disturb us during our stay. Short overnight stay. Food was good, easy to find hotel and staff are very nice and helpful.
Family
8/10
Excellent
31 Jul 2019
Toby
Excellent location, good breakfast but air con not working too well.
Friends_and_family Family
8/10
Excellent
30 Jul 2019
Jens

An okay stay!

We did spend two nights at the Mercure in Hamm. It has a 24h check-in however they did not know that we are arriving late even if I told them by phone upfront and they made a note for the responsible person. But not a problem that the reservation as the hotel wasn't fully booked so we got a room. Reservation was for a twin bed and we got a double bed but we didn't care. We asked for a wake up call and I saw the staff writing it down. But there was no call - that's a no go. Also the card reader wasn't working at the check out. Took us quite a bit until they offered to make a copy of the credit card and charge the rate at later time.
Beside those points the staff was nice and friendly. We were asking for a late check-out and got one extra hour.
Rooms were clean but felt a bit aged. The bath tub was a bit dirty, rest of the bath was good.
The breakfast was a nice selection of bread, cheese, meat, eggs, sausages and fruits.
There was some renovation going on. I think that's a good idea.
In general we can recommend that place even if it was not 100%.
Friends
10/10
Exceptional
10 Jun 2019
Verified traveler
Thank you for a great stay. Minutes away from station, close to shops etc. Lovely hotel and staff. Thank you for a great stay
Leisure Partner
10/10
Exceptional
05 Jun 2019
Jason

Super

Bestes Hotel in Hamm. Alles bestens.
10/10
Exceptional
20 Jan 2019
Jason

Superb

Even by Mercure standards, this hotel is fantastic. The breakfast buffet is exceptional.
10/10
Exceptional
08 Jan 2019
Verified traveler
Only there was no safe box I was carrying my important ducoment all the time
6/10
Pleasant
09 Aug 2018
t

Late night stopover

Late night stay over, picked specifically for location to Railway station.
Stay was OK but would not choose again I feel in the future if there are other options. Positive was very good breakfast.
10/10
Exceptional
22 Apr 2018
Matthew

Mercure Hotel, Hamm, Germany - Overall Impressions

Easy to find, well-located and well-appointed. The staff were friendly and efficient. Most importantly, since I speak no German, was that all the staff to whom I spoke (principally the reception staff) spoke excellent English and were also able to advise on my daily journey time for my visits to the company I was to visit and of which I had no prior knowledge. All-in-all very professional and efficient.
8/10
Excellent
18 Feb 2018
Verified traveler

Really good hotel

Excellent location. Fantastic breakfast. Large, clean rooms.
6/10
Pleasant
24 Jul 2017
Brian
Pillows were the worst part, locations was nice but in a town with no nightlife.
10/10
Exceptional
05 Sep 2016
Marcus

Best Hamm Hotel

Clean, stylish and well run hotel. I will stay here again when I am in Hamm.
10/10
Exceptional
19 May 2016
Hans
We stay at the Hotel for years
Family
6/10
Pleasant
09 Aug 2015
BW

Nice hotel in central location

Lovely, spacious room. Nice bathroom.

Unfortunately the air condition didn't work. The hotel staff wasn't very sympathetic, just said that they are aware of the problem.
10/10
Exceptional
23 Jul 2015
Gary

Family room in Hamm

Overnight stay travelling up through Germany with 2 kids. Family room was excellent with a generous breakfast. Definitely recommend it. Good quality fitness centre and WiFi a real bonus.
Family
10/10
Exceptional
21 Jul 2015
Verified traveler

Great hotel for the price.

Hotel was clean and had friendly staff. The breakfast bar and parking facilities were also good. The hotel is in walking distance from shopping and many restaurants. A great night's stay for a good price.
10/10
Exceptional
30 May 2015
Verified traveler

Central located

Great experience would go there again,there is nothing more to add \"Just Great\"
6/10
Pleasant
05 May 2015
Shaun

Not a four-star standard hotel

Parking is good, but not free. Bottled water is available, but not free. Pillows are flat, shower pressure is good, bath is small, beds are rubbish, room is sparse, lobby is nice.
Partner
8/10
Excellent
19 Mar 2015
juhani

getting a car from germany

good place, reasonable price, thx
8/10
Excellent
04 Feb 2015
susan

Hotel Mercure

Central location Nice reception area. Staff friendly and helpful. Room comfortable but décor dated and a lot of dust!!! Average breakfast.
Partner
10/10
Exceptional
25 Dec 2014
Steven

Very Nice

It was a very nice hotel I stayed there several years ago before. It was still a great hotel to stay at and Ot is close to everything
6/10
Pleasant
26 Jul 2014
Verified traveler

a good stopover hotel and location

standard mercure service and room. fair price and very good breakfast included. charging for parking is pricey and can get on road nearby. roadworks make it hard to get to at present
10/10
Exceptional
02 Jul 2014
Verified traveler
Great stay. I will stay there again!!
10/10
Exceptional
30 Jun 2014
Walter

Very good hotel

I recently spent several days here...was overall very pleased with most everything. It is close to a shopping center. The rooms were clean and attractive. Their idea of a \"Continental Breakfast\" should be copied in America...many kinds of meat, seafood, cereals, etc...way too many to name. The staff was attentive...did what they could to make my stay as comfortable as possible.
8/10
Excellent
30 Jun 2014
Indigogo

Decent oveerall but nothing special

Nice hotel in a central location, within easy walking distance from the train station. Buffet breakfast was very good and the staff was attentive. The bed mattress was only so-so, the towels a bit thin and the room very basically furnished. Seemed a bit expensive for the level of comfort.
10/10
Exceptional
23 May 2014
Irene B.

Great service and accommodation

Had a very good rest after a long flight and before continuing our journey in Germany. This hotel has everything a traveler or business person could want:comfort,great service,friendly and helpful staff. Breakfast was very good and we'd like to return.
10/10
Exceptional
21 Apr 2014
Steve

Excellent hotel

Stayed for three nights and could not fault the hotel or staff. Would not hesitate in recommending this hotel
10/10
Exceptional
27 Jan 2014
Verified traveler

Good Business Hotel

Freshly modernized hotel inm 4-star category. Room very well equipped (including tea and coffee), very friendly and efficient staff, wonderful restaurant with good food and very good breakfast buffet. Everything was fine. Will be glad to stay again.
10/10
Exceptional
25 Dec 2013
Verified traveler

Great location

Hotel very close to rail station (walking distance) and the staff were very friendly. Room was clean and warm with good shower and free toiletries. Only stayed one night but with family living in the area I plan to stay longer on my next visit. I would recommend this hotel.
8/10
Excellent
09 Nov 2013
Steve
Very nice hotel. Clean and quiet. Very good breakfast and dinner. \"Classic \" German bath tub /shower that is impossible to prevent water from getting on the floor.
6/10
Pleasant
09 Sep 2013
Europe sept 2013

cool atmosphere, super hard beds

Due to road construction this hotel was hard to get to. We liked the secure underground parking, The reception desk could use an additional person. There was only one person at the desk upon check in and check out and if they are on the phone or helping someone else you must be prepared to wait. The room was nice and clean as has been the case in all the Mercure hotels we have stayed in. The beds however were SUPER hard and the pillows were SUPER soft and flat feather pillows, as are most places in Europe. The room was quiet. The restaurant breakfast buffet was pretty good, and included in the price, as was the internet. Which is unheard of in Europe.
8/10
Excellent
02 Sep 2013
Stan

Hotel central to city

Hotel enterance not easily accesable
possible due to roadworks and the parking for motorcycle is charged at same rate as cars with no free parking near hotel
10/10
Exceptional
09 Aug 2013
Chris B (UK)

Great hotel

Very nice room, great breakfast and a very nice bar area.
Partner
8/10
Excellent
16 Jan 2013
Richard

For a business trip.

Acceptable. Hotel is a little quirky e.g. restaurant closed on Sundays but the staff are very willing to offer help and advice.
10/10
Exceptional
19 Dec 2012
Verified traveler

Very Close to Hamm Train Station

Nice hotel only 5 mins walk from the train station... the breakfast buffet was very good too.... cold and hot food... will stay again for sure!
4/10
Poor
16 Nov 2012
Verified traveler

nice hotel

Very nice room, only the bathroom is not 4* standard, Restaurant was very good
10/10
Exceptional
04 Nov 2012
A.Price

great service and comfort

very comfortable with all needed amenities, beautifully decorated. Nice water and plant entry way. great big room, free WIFi (=WLAN)great breakfast buffet with good strong coffee!
8/10
Excellent
30 Jan 2012
EVdM

Pleasant stay

Pleasant stay. Nice & spacious room. Staff was helpful in re-opening the hotel restaurant for dinner upon our late arrival. Excellent breakfast. Location is good for short citytrip or overnight stay. Pity parking is not complimentary.
8/10
Excellent
14 Sep 2011
shannon

Best hotel in Hamm

We recently spent 5 nights at the Mercure in Hamm. The room was clean and comfortable, but outdated decor. The pictures of dark furniture and new decor is not the room we were given-we had flash back to the 80s. However, we were told by locals it is the best hotel in Hamm. The room was serviced everyday by housekeeping, and the front desk staff was very helpful. Also, they have a business center in the lobby area with a computer you can use to check emails, ect. When we return to Hamm we will definetly stay here,
10/10
Exceptional
28 Jul 2026
Mikkel
God morgenmad og god service med at hjælpe fra personale
10/10
Exceptional
20 Jul 2026
Tine
Der var koldt i både restauranten og i bar:restaurant. Måtte sidde med tykke bluser
Vi bestilte aftens mad da vi kom, og det var fint.
Morgenmaden var kedelig. Pandekagerne ikke ordentlig bagt, brødet var sejt og pap-agtigt
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Kirsten louise
Roligt værelse, fin morgenbuffet og venlig betjening.
Partner
8/10
Excellent
05 Jun 2026
Menno
Personeel zeer behulpzaam
Airco werkte goed
Self
10/10
Exceptional
13 May 2026
Bjørn Vegard
Veldig hyggelig personal. Fint rom, med god størrelse. Kort vei fra jernbanestasjonen.
Self
8/10
Excellent
04 Apr 2026
Martin
Günstig zu Bahnhof und Fußgängerzone gelegen. Zimmer in Standardausführung.
Self
10/10
Exceptional
29 Mar 2026
Johannes
Sauberes Zimmer, freundliches Personal
8/10
Excellent
31 Jan 2026
Ludwig
Besonders gefallen hat uns die optimale Lage und der Angestellte der uns beim Check-in und Check-out bedient hat.
Weniger schön war, dass das Personal beim Frühstück, bei Vollbelegung, überfordert war.
Leisure Partner
10/10
Exceptional
29 Nov 2025
Peter
Rent og pænt
10/10
Exceptional
15 Nov 2025
André
Le personnel était tres réactif et la chambre très propre
6/10
Pleasant
08 Nov 2025
Cornelia
Zimmer, vor allem Bad, renovierungsbedürftig
10/10
Exceptional
08 Nov 2025
Alban
Hotel well located in Hamm. Parking particularly poorly signposted... Clean, quiet, friendly staff, decent restaurant with dining options nearby
Business
8/10
Excellent
07 Nov 2025
Johannes
Saubere Zimmer, schönes Frühstücksbuffet
Partner
8/10
Excellent
04 Nov 2025
Bodil
Trevligt och rent.
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Jeanette
Schönes Zimmer & herzliches Willkommen
Friends_and_family Family
8/10
Excellent
27 Oct 2025
Sabrina
Generell ein schönen Aufenthalt gehabt
8/10
Excellent
05 Oct 2025
Ludwig
Unser Aufenthalt war in Ordnung. Preis-, Leistungsverhältnis war gut. Lage ist super und es war ruhig. Personal war hilfsbereit und freundlich.
Manko war das es im Frühstücksraum ziemlich kühl war und es beim vegetarischen Aufstrich und beim Gebäck keine Auswahl gab.
Leisure Partner
8/10
Excellent
31 Aug 2025
Fernand
Das einzige was zu bemängeln ist das das Bett für mich zu hart waar habe sehr schlecht geschlafen, aber der rest ist top
Leisure Partner
10/10
Exceptional
08 Aug 2025
Birthe Kjaergaard

Godt hotel

Godt hote som kan anbefales!
Partner
6/10
Pleasant
14 Jul 2025
Nanna
Vi havde været på hotellet ugen før på 5 sal, super fint. 👌
Denne gang (4 sal) var jeg dog noget skuffet over sengene, da de virkede noget over brugt/slidt. Man lå i en fordybning, og kurven gjorde at de ikke kunne bruges som dobbeltseng da der var kæmpe revne imellem. Endte med at sove på børneopredningen med min 4 md, men de var desværre også ukomfortable hårde og man kunne mærke fjederne..
Friends_and_family Family
4/10
Poor
12 Jul 2025
Jeppe

Et smil kunne have fået det slidte hotel bedre

Generel oplevede vi en meget lav service og et “slidt hotel” og morgenmaden var ikke noget særligt. Vi spiste på en mekaniks at restaurant i byen og den kan anbefales en sommeraften
Friends_and_family Family
6/10
Pleasant
09 Jul 2025
Sven

Renovierung erforderlich

Die Zimmer sind renovierungsbedürftig. Nach mehreren Aufenthalten und unterschiedlichen Zimmern gab es immer Mängel. (z. B. Abblätternde Farbe, defekte Türzagen, Schimmel an Silikonfugen, defekter Duschkopf). Der Zustand passt nicht zu den aufgerufenen Preisen.
Business
8/10
Excellent
07 Jul 2025
Kristine Joy

Fint hotel

Fint hotel til prisen. Morgenmad var også fin nok.
Friends_and_family Family
8/10
Excellent
06 Jul 2025
Jannie

Mercure i Hamm

Udmærket hotel til brug for overnatning på vej sydpå. Gode værelser, restaurant på hotellet,
Friends_and_family Family
10/10
Exceptional
26 Jun 2025
Balasundaram
Super
Leisure
8/10
Excellent
22 Jun 2025
Nikolas
Nice place to that amount of money
8/10
Excellent
26 May 2025
Aline
Ebenso freundlicher wie professioneller Check-in. Geräumiges Zimmer, moderne Möblierung, bequeme Betten. Badezimmer recht altbacken und verbesserungswürdig in der Sauberkeit. Nachts sehr ruhig (trotz der Nähe zum Bahnhof). Schöner, moderner Saunabereich + Fitnessbereich im 7. OG - leider ohne Wasserspender.
Business Self
8/10
Excellent
05 May 2025
Ralf
Zentrale Lage, schnell in der Innenstadt, gute Restaurants in ein paar Minuten zu erreichen
Leisure Partner
8/10
Excellent
30 Apr 2025
Manuel

Faire Preise im Mercure Hamm

Grosser Gebäudekomplex mit Tiefgarage zum parken,
die Gebühr 10 Euro, endlich mal ein fairer Tarif.
Es wurde teilweise renoviert, dennoch insgesamt Charme aus der Vergangenheit. Mein Zimmer hatte eine gute Größe, das Bett war in Ordnung, die Fenster leider weder von innen, noch von außen geputzt. im Bad gibt es noch die gute alte Badewanne zum duschen, sonst ok. Auch ein Wasserkocher mit Teeauswahl gibt es im Zimmer. Das Frühstück als Inklusivleistung geht in Ordnung. Die Mitarbeiter, mit denen ich gesprochen habe, waren alle sehr freundlich. Im Barbereich/Restaurant gibt es zu fairen Preisen einfache Gerichte.
Business Self
8/10
Excellent
21 Apr 2025
Klaus
Alles gut, für kurze Zeit, die Dusche in der Wanne ist eine Gefahrenquelle, letztes Personal tolles Frühstück, sehr hilfreich bei Sonderwünschen.
Business
8/10
Excellent
03 Apr 2025
HEEYOUNG
small refrigerator 가 없어서 아쉬웠다
Business
10/10
Exceptional
27 Mar 2025
Pauline

Super!

Wir waren in einer Notsituation, da unser Airbnb nicht Probleme hat.
Wir kamen mit 2 Babys und das Hotel hat sofort geholfen! Mit Babybette, mit Flascheubereitung usw.... Echt eine tolle Zeit dank Ihnen!
Friends_and_family Family
4/10
Poor
01 Mar 2025
Stefanie

Wenn man keine andere Wahl hat...

Kein schönes Hotel; Service insbesondere im Restaurant nicht gut.
Business
8/10
Excellent
17 Feb 2025
Nathalie
Sehr gutes Frühstück. Nur leider war alles für Gruppen reserviert, dass man als Hotelgast nicht wusste wo man sich nun hinsetzen durfte.
10/10
Exceptional
10 Feb 2025
Hans Peter
Kom med tog
Business
10/10
Exceptional
18 Jan 2025
Vanessa
Personal war sehr freundlich
Alles sauber
Fernseher nur viel zu klein aber okay
Leisure Partner
6/10
Pleasant
13 Jan 2025
Andreas und Ute

Wir kommen trotzdem wieder

Leider oft das Hotel in die Jahre gekommen. Der Teppich im Flur war stark verdeckt. Die Zimmer haben schon bessere Zeiten erlebt. Das Personal war super freundlich und zuvorkommend. Meine Frau hat sogar glutenfreie Mahlzeiten bekommen. Wir werden trotzdem bei Gelegenheit wieder in diesem Hotel übernachten
Partner
10/10
Exceptional
25 Dec 2024
Wessam
Uitstekend verblijf en service!

Ons verblijf was simpelweg fantastisch. Vanaf het moment van inchecken tot het uitchecken werden we uitstekend geholpen door het vriendelijke en behulpzame personeel. De kamer was schoon, comfortabel en van alle gemakken voorzien. De service was van topkwaliteit en overtrof onze verwachtingen.

De locatie was perfect, en ook de faciliteiten waren uitstekend onderhouden. Het ontbijt was uitgebreid en heerlijk, wat elke dag een geweldige start gaf.

Ik zou dit hotel absoluut aanbevelen aan iedereen die op zoek is naar een zorgeloos en luxe verblijf. We komen hier zeker terug!
Leisure Family_with_children
10/10
Exceptional
15 Dec 2024
David

Génial

Tres agréable séjour ! Restauration au top, petit déjeuner génial, chambre superbe. Petit bémol pour la baignoire.
Partner
8/10
Excellent
06 Dec 2024
Romy
Es war im Großen und ganzen sehr solide.
Leisure Friends
6/10
Pleasant
29 Nov 2024
Roger

Quite ok

A bit outdated hotel: head of floor lamp and shower hose broken, leaky windows with water inside, toilet flush button very dirty.
Staff is nice. WLAN is fast and free.
Business Self
8/10
Excellent
25 Nov 2024
Kazim
Gutes Preis-Leistung Verhältnis
Leider hat es im Badezimmer unangenehm gestunken.
Sonst war alles in Ordnung
Leisure Family_with_children
10/10
Exceptional
23 Nov 2024
Matthias
Sehr kompetentes und freundliches Personal, leider hat mein Navi bei der Anreise \"gestreikt\" .
Sehr empfehlenswertes Hotel!
Leisure Self
10/10
Exceptional
16 Nov 2024
Mandy
Das Personal war sehr freundlich. Wir wurden sehr nett empfangen. Das Zimmer war wunderbar groß, jedoch das Bad war in die Jahre gekommen. Die Dusche war sehr klein bzw. die Duschwand extrem kurz.
Im Hotel war es nachts ruhig. Wir haben jedoch mit offenem Fenstern geschlafen, was durch den Straßenlärm nicht so leise war.
Das Frühstück war großartig. Es war alles da was man sich wünscht.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Yusuf
Sauber, schön und preiswert. Frühstücksangebot top. Wir hatten bei unserer Durchreise zweimal einen angenehmen Aufenthalt mit Kindern
Leisure Family_with_children
8/10
Excellent
11 Oct 2024
Xiaomei
Die Personal ist extrem freundlich. Das Frühstückbuffet ist lecker.
Leisure Family_with_children

Location & surroundings

Mercure Hotel Hamm
Neue Bahnhofstr., 3, Hamm, Germany

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Mercure Hotel Hamm

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