Name: Novotel Amboise
Address: 17 rue des Sablonnières, 17, Amboise, 37400, FR

10/10

Exceptional

01 Jul 2026

Cristina

Family friendly

Family

8/10

Excellent

25 Jun 2026

Matt

Overall great experience but the fact that the AC is locked and very weak, our room was at 28c / 82f all night isn't acceptable for a 4 star hotel. The staff couldn't do anything because they use a centralized system and the remotes really only control on/off. The AC register was blowing at 24c / 75f with barely any pressure. If we had not come during the summer, I would have left a 5 star review.

10/10

Exceptional

21 Jun 2026

Ryan

The swimming pool tennis courts were amazing the staff were so very welcoming and kind had a great stay would’ve added a couple of days to my itinerary if I had known how wonderful this town and this roperty was going to be

Family_with_children

10/10

Exceptional

20 Jun 2026

Bradley

The pool helped with the dry heat!

Self

8/10

Excellent

24 May 2026

Melvin

The staff is nice. The room is nice but no coffee machine in room or bath robes. They had coffee in the main area for tours and told us we could not have any. The restaurant was nice and staff was attentive. We didn't get breakfast too expensive. The hotel should have a shuttle to town it's too far you need a car. This hotel if they don't provide a coffee machine in the rooms they should offer it in the main area.

Partner

10/10

Exceptional

30 Apr 2026

Yuliet

Hotel looked pretty new and clean. You beed a car to access the town but is just 5 mins driving. Staff was AMAZING, a shout out to the guy that was at night and got a fan for us because in most hotels in France air conditioning dies not work until it’s officially summer. Breakfast was very good!

Family_with_children

8/10

Excellent

14 Oct 2025

Patrick

A nice large room and good location , but need a car to access town Center

Partner

6/10

Pleasant

05 Sep 2025

Frederick

Pleasant place to stop for a night or two

10/10

Exceptional

25 Aug 2025

Michael

Great location and nice pool

10/10

Exceptional

08 Aug 2025

Bshara

The place was just amazing, great breakfast, great service, I would come back

10/10

Exceptional

21 Jul 2025

Jacqueline

Quiet location with lovely views.

Very nice hotel. Modern, large room, plenty of storage. Comfortable bed & good quality linen.

Partner

10/10

Exceptional

14 May 2025

Abigail

The staff were amazing. A special shout out to Louise at the front desk who went well above and beyond her duties to help us. The hotel was clean and comfortable. They assisted us in getting taxis to town, which are sometimes hard to come by. Overall an excellent stay and I highly recommend them.

Leisure Friends

2/10

Poor

23 Oct 2024

Verified traveler

Horrible stay!! Room didnt have a working A/c we had to change room in middle of the night but had the same issue there aswell.
House keeping staff taking things from your room and when asked if they found or have something they said nothing we have in possession.
This kind of behavior and service is not acceptable.

Partner

10/10

Exceptional

30 Sep 2024

Norman

The front desk staff were awesome. Especially the young lady that helped my wife find a chiropractor.

Leisure Family

8/10

Excellent

11 Sep 2024

MONICA

Very nice hotel with excellent facilities, pool etc.
Great breakfast and good dinner menu.
Our experience spoilt at dinner when the \" Canette\" ie duckling\" arrived overdone, dry, and inedible, instead of pink and moist. Returned the dish untouched. At check-out found that the untouched, returned dish was still charged for, but with a 30% reduction. Complained, but manager defended the dish ,aggressively, saying that was how they always served the dish---badly in my opinion. Conclusion--will not eat at this hotel chain in future.

Partner

10/10

Exceptional

11 Jun 2024

Stephen

The staff were really welcoming, friendly and nothing was too much trouble. The service we received at the bar in the evening and at breakfast was great.
We didn't get to use the pool but it looked great. Will definitely stay again when next passing by.

Leisure Partner

6/10

Pleasant

27 Aug 2023

ellen

No surprises. Just an okay hotel.

10/10

Exceptional

25 Aug 2023

Thomas

Staff were amazing. Very helpful and accommodating.

Family

6/10

Pleasant

07 Aug 2023

Vinod

Buses of tourists

10/10

Exceptional

13 May 2023

Fani

Very nice property in the outskirts of Amboise. You´ll need a car or taxi to get to the center, but we had a car, so it was very convenient, just 10´ away from city center. Nice, clean, big rooms, nice reception staff ready to help.

Leisure Friends

10/10

Exceptional

03 Apr 2023

CRISTINA

This was a great stay during our visit to the Loire valley. Very clean, the staff was super attentive and accommodating, the buffet breakfast was excellent, very satisfied!

Leisure Family

6/10

Pleasant

02 Jan 2023

Herve

The Novotel is good. Very helpful staffs.

Leisure Family_with_children

8/10

Excellent

05 Sep 2022

Andrew

Many good points but they were subsumed by my wife having the worst steak that she ever has had in her life.Virtually inedible and tough whereas my pork filet was really good.

Leisure Partner

8/10

Excellent

15 Aug 2022

Rachel

Good stop along the way

We stayed one night as part of a longer road trip. It was quite convenient for our needs, and the staff was friendly. The room was comfortable and clean. The breakfast buffet was okay but a little picked over by the time we ate at 7:30 am as there was a tour group or two staying at the hotel as well.

4/10

Poor

07 Aug 2022

Stephanie

Very disappointing stay

On arrival after 7 hours in the car, hugely disappointed to be told by reception (very cheerily) that the restaurant was fully booked and there was no room service. No food anywhere, even at the bar. Luckily I had a bag of crisps in the car which I managed to turn into dinner. Reception could have mentioned eg ubereats or some other options (and I should have asked). Staff at the bar were responsive despite being very overworked. Huge gash in the desk in the room, wasn’t expecting that! Room was ok although the a/c hardly functioned. They say they have a/c but I wouldn’t agree. Swimming pool nice but crowded and small. If I had realised how isolated this hotel is, I would have gone elsewhere.

Self

6/10

Pleasant

04 Jun 2022

heather

Giving Novotels a Miss From Now On

For the last 2 nights I was at Novotel Amboise - and regretted choosing it. The restaurant was closed, my room faced directly onto the pool and the outdoor dining area, so no sleep before midnight. The bed was comfortable but that was about it.
I had booked into the Orleans Novotel but they messaged me that they were under renovation - so the carpark, the bar, the swimming pool, the restaurant were all closed. Not sure what was left open, so moved to the other Novotel in Orleans South, miles from anywhere.
A mistake - the rooms are small and dark, the place is full of noisy families - right now 4 children are using the corridor outside my room as a racetrack while the parents look on benignly and wont do anything about it. The restaurant was full of squalling children.
I have cut my stay and am moving somewhere else.
Avoid at all costs.

Self

10/10

Exceptional

06 Feb 2022

Robert

Staff was very helpful in arranging local Covid appointments.

Business

8/10

Excellent

16 Dec 2021

Neil

It’s an ok hotel. I’m sure there are better.

Nice hotel. Typical room lay out for Novotel.
Restaurant was poor with a very limited menu that did not change daily.
Tv should include international channels and the smart tv should connect really.
Hotel is overpriced for what it is.

Business

10/10

Exceptional

09 Sep 2021

Janet

Comfortable hotel

Comfortable hotel handy to sights
Easy parking by hotel
Lovely breakfast
Having a swimming pool bonus
Wounderful veiw of Ambrose castle
Would return

Partner

8/10

Excellent

13 Aug 2021

Noam

Comfortable, convenient and quiet location

Located close to tourist attractions make this hotel the perfect choice .

Partner

8/10

Excellent

12 Aug 2020

Gideon

Great hotel with a lovely pool (which was why we chose this place due to the hot weather) and some basic facilities for the kids (crazy golf and a couple of run down tennis courts). Only drawback is we also chose this place as it has aircon but it didn’t really work. Rooms were still around 24 degrees with aircon on!

Leisure Family_with_children

10/10

Exceptional

16 Nov 2019

JD

Very comfortable and clean compared to some of the places we stayed on our trip. Unlike the B&B's, everyone in our family got an actual bed instead of some pull out mattress pad and we were able to relax instead of trying to uphold some expectations of a host.

Leisure Family

10/10

Exceptional

08 Aug 2019

Michael

Good 'stop-off' point in a nice town with plenty of restaurants etc.

Friends_and_family Family

8/10

Excellent

28 Jul 2019

Susan J.

Great for an overnight stay

This property exceeded our expectations for a moderately priced hotel. Lovely pool, was a welcome respite from the hot day of touring.

6/10

Pleasant

25 Jul 2019

Sheenagh

Really small and cramped famy room

We had requested a family room and it was really cramped and we were on top of each other. The air conditioning was really poor. The young guy who was working the bar had very poor customer service skills. Lunch however was good.

Family

10/10

Exceptional

24 Jun 2019

Verified traveler

It was very comfortable and clean; a little far to walk to the center of the town but the staff was helpful enough to get a taxi. If you're driving around France, the parking in the hotel is very easy.

Business_and_leisure Family

10/10

Exceptional

26 May 2019

Kanyarat

Value for money

Nice and comfortable room with reasonable price but a little far from the city

Family

6/10

Pleasant

22 Apr 2019

Verified traveler

I found a woman hair while having my breakfast, the shower took 10 mns before having tepid water and the flow of it was really not strong

Friends_and_family Friends

10/10

Exceptional

19 Apr 2019

LukeOD

We arrived late, and although they probably wanted to go home, they served us a world-class meal in the restaurant and never made us feel that we were putting them out. Thank you!

Leisure Family_with_children

10/10

Exceptional

02 Jan 2019

Verified traveler

When out exploring the Loire Valley chateaux his is an excellent hotel to stay in. Plenty of parking and the facilities were excellent. Located outside the busy town, but an easy 1km walk into the main sites.

10/10

Exceptional

14 Oct 2018

hailey

Perfect place to see Loire as a family

Staff was amazing! We had a great stay and will definitely be returning in the spring. Just as described hotel and beautiful view of Amboise.

Family

10/10

Exceptional

08 Oct 2018

Linda

Excellent Experience !

Very warm welcome by a very kind staff.
The hotel is very clean , the beds are so comfortable , nice size rooms .
Lovely dining room and food was very good. Easy parking .Everything was perfect
Very Happy we chose the Novotel Hotel of Amboise

Friends

8/10

Excellent

29 Aug 2018

Maria

Nice, clean hotel a bit out of the town. Friendly staff. Great if you're on the loire de velo

Family

6/10

Pleasant

28 Aug 2018

Verified traveler

So-so

The hotel wasn’t bad. It wasn’t great. It just was a night’s sleep.
There is NO laundry facility at the hotel, despite what is advertised on hotels. Com.
Check the weather before you get excited about the pool. The sun was shining in early August but the water was freezing. I don’t think there is a heater, But, the pool does have a nice view into the countryside’
The staff we encountered was slightly less than happy to assist.

Family

10/10

Exceptional

16 Aug 2018

Verified traveler

Touring France

Excellent base for exploring Loire . Lots to see and do . Family friendly .

Family

8/10

Excellent

13 Aug 2018

Verified traveler

Overnight stop

Good location easy access to town close to main roads. Great for stop on route.

10/10

Exceptional

08 Aug 2018

Angela

Lovely overnight stay

Family of 4 staying for one night. The location is a little out of town but every thing else was faultless. Novotel have got it all right at this one. One small drawback was that it was so popular and busy that they had a delay to get more coffee cups out at breakfast.

Family

8/10

Excellent

08 Aug 2018

Hannah

Nice hotel, ideal for a stop over only.

Good hotel, ideal for a stop over.
Reception staff were poor when trying to check out.
100% NOT within walking distance of Amboise and the Chateau but lots of free parking in town so wasn’t a problem.

Family

10/10

Exceptional

23 Jun 2018

Verified traveler

Nice place to stay

8/10

Excellent

14 Jun 2018

howard

Good location

Excellent location, good value for money

8/10

Excellent

26 Apr 2018

Deborah

Good hotel. Nice breakfast and great view. Wish we had come when the pool was open. Kind of far from town center if someone doesn’t have a car, but if you visit the Loire Valley, having a car is a must anyway.

6/10

Pleasant

19 Aug 2017

Violet

Amenable hotel, average location to Amboise.

The hotel was pleasant enough, and the room was clean and a decent size. The view was disappointing, of the carpark, however the rear of the hotel had lovely views of the countryside, castles and hot air balloons. The reception staff were polite and helpful, however the barman was appalling! We went to the bar to order 2 bottles of beer. He was busy with another order, which was fine. However he did not acknowledge us for 5 minutes, when he finally did he spoke in very fast french so I have no idea what he said. Then we waited about 15 more minutes for him to finish the drinks order he was on and he asked us what we would like to drink. I ordered our drinks but then had to show him what I wanted on the menu as he seemed very unknowledgeable about the drinks the hotel was selling. Then he got one bottle out, then disappeared into the kitchen and got a bunch of mint out and starting cutting some lemons and limes (not for our drinks). Then he seemed to remember we were there and gave us one unopened beer and one glass, then asked us if we were drinking on the terrace or in the bar. We decided on the terrace, selecting the only table that wasn't piled high in empty dirty glasses. He then took another 10 minutes to bring out the beers. My partner then had to return my glass which was filthy. There was a lot of children running around so maybe this hotel is more suitable for families. The shower was a bit naff, but I was impressed with the complimentary bathroom toiletry set.

Family

10/10

Exceptional

17 Aug 2017

Robert

Very nice modern hotel, with a nice pool and lots of parking. A good place for families. Efficient & helpful staff.

Family

10/10

Exceptional

14 Jun 2017

Verified traveler

Great Hotel with wonderful amenities

We booked two rooms thru Travelocity. When we arrived, the hotel only had one reserved despite what Travelocity showed. They were \"booked\" yet somehow came up with another room for us which was great.

Hotel had wonderful amenities: mini golf, pool, pool table that were great for our kids.

View from dining room was spectacular.

Family

8/10

Excellent

18 Oct 2016

Gady

good hotel in a nice location

very small room for a family of 4.
apart from that we love the place.
good breakfast!

6/10

Pleasant

01 Oct 2016

Trudy

Location was too far from town

8/10

Excellent

28 Sep 2016

muffin

Well situated.

Nice airy space with good view of town and nice pool.

10/10

Exceptional

15 Sep 2016

slygoug

Nice hotel but a bite expensive

We loved the place, the decor but find that breakfast could be included for the price

8/10

Excellent

14 Sep 2016

susan h

Nice hotel in the surroundings of Amboise

Friendly staff and nice clean hotel in the Loire Valley close to Amboise.

2/10

Poor

30 Aug 2016

Michael

Overrated, poor service, poor rooms

We stayed in this hotel in Aug 2016 having booked a so called \"superior\" room. Despite the \"superior price\" we ended up on the ground floor with a beautiful parking view and cars litterally outside our window. The room wasn't very clean, pretty small and make sure you're not more than 6ft if you want to have a shower. Staff was rude and unhelpful. The area is nice but the hotel is NOT walking distance to the city centre, unless you really like long walks... Worst value for money we've had in years.

Family

8/10

Excellent

11 Jun 2016

r

Family trip to Loire valley

The hotel is situated outside of amboise which is only a 5 minute drive away up on the hillside looking into the town
It's next door to another hotel chain
It has an outdoor pool and a mini golf and a nice open restaurant come bar
It's a great place to centre yourself to see the chateau of the Loire valley as many are within an hours drive away

Family

8/10

Excellent

28 May 2016

r

Loire valley

Stopped here to see some of the chateaux it's in a good location a little bit out of the town which is excellent to wander around and eat in if you where to walk it

Family

8/10

Excellent

20 May 2016

Richard

Great location, disappointing restaurant

We were travelling up through France so it was a very convenient stop-off and excellent location/views, though seemed to be overpriced for the services offered. Seemed to be a lot of children staying as it was a public holiday - bit noisy. Disappointing meal in the restaurant - they had run out of one of the starters on the set menu with very limited other options - the menu was heavy on salmon - didn't want it as both starter and main. The dessert (fruit crumble)was lukewarm and was supposed to come with a sorbet which was missing. Also at breakfast the 'hot' scrambled eggs and sausage were almost cold as the temperature of the food warmers hadn't been maintained - otherwise breakfast was fine with a decent choice.

Partner

10/10

Exceptional

09 May 2016

Jason

A delight! Charm &luxury in a country watercolour

After bustling Rome, steep and narrow Positano, and the (smelly, but that's a different story) controlled chaos of Venice, Novatel Amboise was a much needed exhale. Spotlessly clean. Our room had a view over the valley including the Amboise palace. Bath robes and slippers laid out for us on arrival. Breakfast was excessively indulgent, if anything. We had dinner at the restaurant too, and the food was fresh and lovely. This was by far the best hotel of my holiday. If it had been warmer i would have gone for a swim. If we'd had more time at the hotel i would have liked to give the mini-golf a go also. My only disappointment was that we weren't there long. After Novatel we went back to Paris, and paid 2x the price for a hotel far less pleasant. Can't wait to come back again.

10/10

Exceptional

02 Apr 2016

Magdalena

Pleasant stay for a night in the Loire valley

Welcomed by staff, very easy to check in. Restaurant for dinner had many options and the food was very good.

Family

6/10

Pleasant

27 Feb 2016

Verified traveler

amboise

the hotel is in a quiet location outside of Amboise which makes it quiet and they have ample space for parking.The staff weren't as attentive as some of the recent hotels we stayed at. the hotel is nice but is clearly in need of refurbishment especially the carpets. saying that though i would stay there again.

2/10

Poor

09 Oct 2015

Mike

Worst Hotel Manager I have Ever Met

My wife and I were traveling through France for a 18 day holiday. She broke her foot in St Malo and required a cast to be placed on her foot. The Doctor in St Malo said he would have to see her in 4 days. Before she broke her foot we had reserved this hotel for 4 nights through Hotels.com and had paid in advance. We had also booked 4 other hotels through Hotels.com in 4 different cities. Due to the fact that we would have to be back in St. Malo in 4 days, we attempted to cancel these hotels stays. The 4 hotels were contacted by Hotels.com and they agreed to cancel our room and refund our money. The manager of Novotel Amboise was contacted and he refused to cancel our room. Since we could not afford to lose over $600 euros, we decided to drive to Amboise and stay there. It was a 3 1/2 hour drive from St. Malo to Amboise, and in 4 days we would have to drive 3 1/2 hours back to St. Malo to see the Doctor.
When we arrived at the hotel, I asked to speak to the manager. He was the most arrogant, condescending person I have ever dealt with. When I explained our situation, the only thing he would say is that we booked it through Hotels.com and not through the hotel so he would not change our reservation.
We have stayed in Novotels and Ibis hotels throughout Europe and Great Britain. we will never stay in another one if this is the way this chain of hotels deals with customers in need.

Partner

8/10

Excellent

16 Aug 2015

Verified traveler

Far from city but good value

The facilities are nice and a good value for what you pay. Beds are very comfortable for the main bed but the sofa pullouts are a different story. The bathroom had a stench from the drains. This seems to be a fairly common in Europe. Overall good experience. Please note that this location is not within walking distance to the old town section of Amboise.

Family

2/10

Poor

09 Aug 2015

Mickey

Cheap abut Not Without Problems

My family and I chose this hotel as a base for visiting chateaus for 3 nights in the Loire Valley.
Pros:
1. Pool - did not use
2. Ample parking
3. Wifi available in lobby.

Cons:
1. Bathroom ceiling leaking (see photos)
2. No Wifi in room (224). Regardless of what they tell you, no wifi reception for connection in room)
3. \"Manager not available\" is the front reception staff's motto. I tried on 3 separate occasions with 3 separate staff members to speak to the manager about the condition of the room but always got the standard answer. The leaking bathroom was \"evaluated by the technician\" but never fixed.
4. No extra toilet paper roll and not enough towels for the people in the room.
5. Did not replenish soap or shampoo during our stay. Had to keep asking housekeeping for these items.

We changed the room on the 3 rd night but only stayed in it for a few hours overnight as we checked out the next morning and left. This was my experience... A big letdown in an otherwise nice vacation.

8/10

Excellent

05 Aug 2015

Verified traveler

Great location with helpful staff. All the facilities needed for a short stay.

10/10

Exceptional

02 Jun 2015

Roger

Visit to Beauval Zoo

Excellent stay would love to visit again. Staff very helpful we arrived quite early & we were accommodated. Handy for Beauval Zoo. We wanted to go into the town of Amboise, just a little too far for us to walk, the thought of the hill coming back, but only a 5 minute drive.

Partner

8/10

Excellent

14 Apr 2015

Verified traveler

Easter 2015

Comfortable and clean.
Restaurant food not very good though.

Family

8/10

Excellent

07 Apr 2015

Lucky1

Reasonably priced hotel on the border of Amboise

Good base to explore chateaux in the Loire valley if you came by car, the hotel is 5 min drive from Clos Luce (but not a walking distance). Excellent price - quality ratio. Rooms have flatscreen TV, very comfortable double beds with thick mattresses and expandable sofas (for kids or adults). Swimming pool and mini golf outside. Free parking. There is some family entertainment in the hotel, incl. Xbox and billiard table. Restaurant offers tasty food and good choice of breakfast. Rooms are simple but have everything a traveler needs for a stay over. Recommend to families with kids looking for reasonably priced accommodation in Loire valley.

Family

10/10

Exceptional

06 Apr 2015

Verified traveler

Great Hotel

Great hotel for the price. The staff was efficient and friendly. The rooms were clean, large, quiet, and comfortable. Nice view of the town. It is at the edge of town, so one probably needs a car or bike to get into town.

10/10

Exceptional

18 Jan 2015

Verified traveler

Nice and the restaurant view is great!

Excellent!The area of the hotel is very good. The dinner is good, and the facilites are modern.

8/10

Excellent

05 Oct 2014

Verified traveler

Disappointed in the staff and location

My sons are I were biking the Loire Valley trail and this was the most expensive hotel we stayed in. Totally not worth it. It is far from town and up a very steep hill - we had to take a taxi into town for dinner and back. It is a \"resort\" like hotel with a swimming pool and lots of kids. There is nothing around it but fields. It is completely out of your way if you are biking the trail. The room itself was fine - clean, good beds and bathroom. View was of the parking lot. Wifi didn't work in the room. Staff was not accommodating - we asked for help with a taxi and I had to go back twice to get him to do it. Then they double charged me - said the room wasn't paid for but I had proof in my printout it was. Said no I had to pay again. When I got home Hotels.com was great - I had in fact paid and they straightened it all out and refunded my money. Very disappointed with this hotel and their staff.

Family

10/10

Exceptional

16 Sep 2014

Ron

Excellent Location and Hotel

Wonderful hotel and a great location. Beautiful view of the castle and Amboise from our room. Lovely grounds and a very relaxing place.

8/10

Excellent

11 Sep 2014

Claire

Convenient location close to Amboise

We stayed here to visit the surrounding Loire Valley. Brilliant location because it is right in the middle of the area. Modern, bright spacious hotel with lots of space in the rooms. Very nice pool area and due to the location of the hotel on a hill above Amboise, it has lovely views down to the chateau at Amboise with large, spacious gardens and a little mini golf course for children.

10/10

Exceptional

12 Aug 2014

Amy

Wonderful, clean modern hotel, great location

Great, clean and modern hotel, close to sights and reasonably priced. Nice Pool and restaurant. Staff helpful. Nice beds and great A/C, good free wifi

6/10

Pleasant

11 Aug 2014

Elizabeth

Okay hotel close to Amboise (if you have a car!)

Some of the facilities at the hotel were somewhat tired and in need of maintenance (mini-golf course and pool table). However the pool was in excellent condition and the lobby was well maintained.

We did not access the restaurant during our visit due to the quality of local patisseries! The room size for a family of four was typical of all Novotel rooms - comfortable enough but not spacious.

Rooms were cleaned to high standard every day. We were also lucky enough to have a pleasing view of the Amboise Palace and it was great to be able to open our window fully to allow for natural ventilation.

Family

8/10

Excellent

01 Aug 2014

Louisa

Good location for visiting chateaux

The hotel is in a good location for visiting both Amboise which is a nice town with a chateau and many eating places and we also visited nearby Chenonceau. The hotel atmosphere was pleasant with facilities you expect of this kind of hotel including a pool, although it was chilly and could have been cleaner.

4/10

Poor

01 Aug 2014

Bill

Hotel with attitude problems

Oh dear. How did this hotel get so many positive write-ups? Have they been gaming the review pages? The accor hotel group are good for cheap motorway stop-overs on the way through France, eg the Ibis Buget and Formula One chains. We have stayed in these many times before but this was our first experience in their posher \"four star\" Novotel chain. In truth the room was very similar to a budget Ibis, cheap and anonymous, with woodchip walls and a vague whiff of cleaning fluid everywhere. On our first night we ordered quite an expensive meal as room service which arrived with chips burnt to a cinder but stone cold. When I pointed this out to the guy who delivered them he shrugged as if already aware of the fact, and took them away without apology. This, we were to discover, was typical of the attitude of most of the staff (especially the more senior members) who seemed to have completely given up on any semblance of caring. Front desk staff were breathtakingly rude, treating simple, polite enquiries with churlishness, contempt and occasionally a blatant refusal to answer. Really weird.
The buffet breakfast had a good range of stuff, though the eggs and bacon ran out early and the coffee came out of a vending style machine and was poor.
On the plus side, the pool and gardens were well tended and attractive.The mini golf range, though crumbling away and costing 4 euros a game, was also fun. Next time we'll stick to Ibis budget, I think.

10/10

Exceptional

28 Jul 2014

gs

Great value

We loved the breakfast buffet. It had a wide selection and there was ample room to accomodate large groups. Hotel pool was beautiful.

4/10

Poor

24 Jul 2014

Verified traveler

Mediocre

Staff ok, disinterested in job. Pool brochure says closes at 9 but actually closed at 8. Disappointing for children after long day of travel. No apology or explanation, just closed.

Family

6/10

Pleasant

13 Jul 2014

Verified traveler

Average but good staff

Average hotel with tired decor, helpful staff, good breakfast, easy parking.

10/10

Exceptional

12 Jul 2014

Verified traveler

Great location to explore the Loire valley from

We enjoyed our stay at the Novotel Amboise. Room was very nice, hotel was clean, good location, restaurant was good and thought the buffet breakfast was excellent and a good start to our day. Close to many chateaus we wanted to explore in the Loire valley and we loved the village of Amboise. Quick drive to the downtown area, great Chateau inside and out, and wonderful village to explore.

10/10

Exceptional

06 Jul 2014

jill

Beautiful view

It was a clean room with a beautiful view.
Restaurant was excellent with staff and food preparation.
Breakfast was too expensive.

10/10

Exceptional

01 Jul 2014

David

Lovely hotel in beautiful town on the Loire

Four of us only stayed one night as we were catching a plane from Tours the following evening. The day of arrival visited the Leonardo da Vinci exhibition at Le Clos Luce which was excellent and really worth a visit. The day we were leaving we drove over to Chenonceau where the chateau is magical. The Novotel was excellent. Check in was effortless and the rooms large clean, and very well equipped with coffee etc. Had dinner that night at the restaurant which was excellent and good value. The only negative point was that the hotel was a bit out from the historic part of the town and a bit too far to walk. There were several car parks near the centre, and the one by the Clos Luce is very convenient for the town centre is very large and only charges 1 euro a day!

10/10

Exceptional

26 Jun 2014

Verified traveler

good location for seeing the loire valley

great hotel and central to the chateau's One needs a car, though, since it is a bit outside Amboise.

8/10

Excellent

18 Jun 2014

Allen S

Very clean and a pool

We wanted to spend a few days in the Loire Valley, but we wanted to relax too. This hotel was very clean and just outside of Amboise. But it was on a hill and had a great view of the town. it also had a nice pool that we took advantage of each day. There are lots of tour buses that come there, but that was OK with us. We also had dinner at the restaurant and the food was beautifully presented and very tasty. Hotel staff was very accommodating.

Family

10/10

Exceptional

01 Jun 2014

Heather

Peaceful Hotel - handy for Loire region by car

This hotel is in a great setting - stunning views across the valley to Amboise and Loire river. Our family room had this view, but we visited in a quiet period. The room was clean and very comfortable - efficiently and effectively set up for family sharing. The infinity pool is set in lovely grounds, also overlooking the valley. Hotel staff told us the pool was 24oC, but felt more like 16oC - pretty icy experience in May. Peaceful setting - location is 5 minute drive or around 40 min walk into town of Amboise, which is on the Loire river, and has a good selection of restaurants. Amboise is central to the Loire region for exploring chateaux etc.

Family

8/10

Excellent

01 Jun 2014

Verified traveler

Nice enough stopover

Pleasant experience, although pre booking says tax paid but they add more on. Someone is on a swindle.

8/10

Excellent

15 Sep 2013

Verified traveler

Comfortable accommodation ,easily accessed

A good sized room with a couch we found our 3night stay a positive one.Helpful staff who spoke english,and a well maintained property.We found it a good distance from all surrounding sites which we accessed via our own car.Onsite parking behind locked gates a big bonus for us.Good choice at the breakfast buffet.All round a good stay at a reasonable price.

Family

8/10

Excellent

09 Sep 2013

Verified traveler

Over night family stop over

We stopped over for one night on our way back from south west France. The hotel was in a good position and was very nice. The town with the castles is really lovely and we wished we were staying there longer. The staff were very nice and we would stay again if in the area.

Family

10/10

Exceptional

15 Aug 2013

Kevin

Good place to stay for Loire valley tour

We stayed for 2 nights in this hotel. very satisfied.

8/10

Excellent

14 Aug 2013

Timtomted

Nice hotel, shame about the location

This is a nice hotel in terms of facilities, ie:pool, tennis, crazy golf, table tennis, bar, restaurant, but it is about a 20 minute walk downhill in to Amboise and obviously a longer walk back. Receptionist gave us a card from a local taxi firm that refused to answer their phone. If it hadn't been for a kind Frenchman in the bar we were in who insisted on driving us back (leaving his wife in the bar!), we would have had that long walk back. Lovely pool but absolutey freezing at 09.00 but lovely views from the patio. We had a room for three (a double bed and a sofa bed) and with luggage in the room, there was'nt room to swing a cat. Hotel is very clean but, if the meal we had was anything to go by, I cannot recommend the restaurant, although breakfast was OK. Probably wouldn't stay again.

Family

8/10

Excellent

22 Jul 2013

K Stanley

Top quality service at sensible and affordable prices

Family

8/10

Excellent

17 Jul 2013

Frank

Nice

Nice room, great view, incredible breakfast, quiet, good service. Need a car because outside of town. Security gate was different and created some confusion.

Family

8/10

Excellent

17 Jul 2013

GovDaniel

A little gem outside of Amboise, with a view!

This Novotel is well maintained and comfortable, though not plush. The rooms are comfortable, with a modern bath and large flat-panel TV. I was surprised to see a ping pong table and miniature golf course along with the pool. The view of Amboise is magnificent. You will need a car since it is at the edge of the city. One oddity: I gave the desk a 50Euro AMEX Traveler's Check. They offered to accept it for the charge of about 32Euro, but would not give me any change. I don't think this was at all ethical.

8/10

Excellent

14 Jul 2013

JG

Hotel was nice, close to the Castle in downtown Amboise. Room had no AC.

Family