Pascale
Don't trust them! Without telling us anything, they tried to give us a lower rated room than what we had booked and paid for. When we inquired, they admitted to downgrading us because they had none available. We wouldn't have it so they suddenly found a room on the first floor. We insisted again and they found another one on the second floor. By then we had had enough and accepted because it was only for one night but I wonder how high we could have gone... Shameful
