Name: Tru by Hilton Pensacola I-10 North Davis Highway
Address: 7100 N. Davis Highway, Pensacola, 32504, US

6/10

Pleasant

04 Aug 2026

Erin

The st

8/10

Excellent

03 Aug 2026

Kenneth

The hotel was nice, clean and located within walking distance to nice restaurants and shopping mall. My only complaint was the 10pm quiet hour was not enforced at least not on my floor (2nd). Sounded like someone was stomping up and down the hallway most of the night. Overall it was a nice stay. Breakfast was good.

10/10

Exceptional

02 Aug 2026

Andrea

Staff was friendly , everything was super clean

10/10

Exceptional

01 Aug 2026

Yvonne

Breakfast was great. Just know that your room is very basic. Not a lot of space to put away clothing. It’s for a minimalist but very comfortable as well.

10/10

Exceptional

29 Jul 2026

Michelle

Clean room, quiet and comfortable

8/10

Excellent

28 Jul 2026

Jason

It was only one night, but I was very satisfied overall. The staff was stellar!

10/10

Exceptional

27 Jul 2026

Allison

Great place to stay seemed super clean and new!

6/10

Pleasant

27 Jul 2026

Leonard

For the price of the room it was lacking closet space and it was a small room. We had just spent a week in a Hampton in Boyton Beach a less expensive place and 5 star rating. The icing on the cake was breakfast. The food was setup but because we were checking out 20 minutes to stated breakfast time we were told to wait. My wife and I were trying to get a hard boiled egg and again told to wait. This place was not customer friendly.

4/10

Poor

27 Jul 2026

Catherine

My room was not clean when I checked in at 5:30, the blackout curtain was broken, and one or both elevators were broken for my entire 3 night stay. I was told 3 separate times that the curtain was fixed when it wasn't, communication was poor at best. I travel to Pensacola for work and will not stay here again.

8/10

Excellent

26 Jul 2026

Mary E

Good breakfast and rooms are great.

10/10

Exceptional

26 Jul 2026

Eva

This was close to everything we needed and we'll be going back very soon

8/10

Excellent

26 Jul 2026

Rachel

Room was very clean, staff was very helpful. One of the Elevators was down during our stay and our blinds wouldn't open. Other than that, great hotel.

8/10

Excellent

23 Jul 2026

Latoya

I love the atmosphere of the lobby. The rooms were very clean. I loved this hotel!

10/10

Exceptional

20 Jul 2026

Sebastian

About a 30 min from the beach. No microwaves in the room and they charge you a refundable 100 for damage fees. You get it 4-6 business days after checking out

Partner

10/10

Exceptional

19 Jul 2026

Brenda

The location was perfect in Pensocola and the cleaning staff friendly. Loved free breakfast was great amenities but parking limited. Definitely recommend the 🏨

8/10

Excellent

19 Jul 2026

Bianca

Our stay was amazing. The rooms were a v little smaller than the other Tru hotels I’ve stayed in. The morning time breakfast was chaotic. Food was running out, but the staff was working hard to maintain it. All in all, my family and I would stay again

Family

6/10

Pleasant

17 Jul 2026

Colene

Cleab,basic rooms, good quality bath items for use. Bed comfy, selection of large pillows, good towels. No coffeemaker, or microwave. Fridge but on low setting. No complimentary water, coffee tea in room. Noisy as it was pretty full at the time, kids running around and screaming at 1:30 am!! Like small kids, don't parents put kids to bed anymore???!! Breakfast was less than good. By 8am all selection of mediocre options was depleted
Sausage that was left tasted off. No eggs. I had cold cereal which was stale. Had to ask for plain milk as they were empty. Toaster broken. No pancakes as that was broken as well. Wouldn't trust the quality or freshness of the bread items. Or the yogurt station they had set up. Coffee was fine. On check- in, the manager was nowhere to be found, or able to be located/contacted by staff that was there. Had no keys and made several customers before me wait while they looked for keys to make for the rooms. They and I ended up with emergency keys as none could be found and manager unreachable. It was a good convenient location off I10 good for a one night of needed rest before a long drive next morning. I parked in the last available parking spot and it was an EV charge spot so probably shouldn't have but the lot was completely full. Area not the best. Obviously they do not have enough spaces for number of rooms. Wouldn't pay $200 for this low level of service and quality. Will definitely reconsider Hilton in future travels. Dissatisfied overall.

Self

10/10

Exceptional

12 Jul 2026

Luz

The room was very clean and the property was clean. The only thing was the checking date, I arrived a couple of hours prior to check in time, Clerck at front desk seemed like she was talking with manager and advised the room was not ready. She requested my number and stated they would call ‘em once it was ready. I they never did. This was the only dissatisfaction I had with over all stat.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Samuel

My family enjoyed our stay! The room was clean and the staff were amazing!

Family_with_children

8/10

Excellent

10 Jul 2026

Cheryl

Staff great. Breakfast very good. Clean facilities. AC in the room needed some work, vibrated and rattled like crazy when it turned on and off. Otherwise good. Would book again.

Family_with_children

10/10

Exceptional

09 Jul 2026

Norma

Great place to stay

Family

10/10

Exceptional

08 Jul 2026

Denise

Enjoyed this hotel. Was there for a few days and the staff was excellent...

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Harold

Muy buena la estadía

Friends

10/10

Exceptional

06 Jul 2026

Kote

Great place to stay !

10/10

Exceptional

05 Jul 2026

Tania

clean room

Family_with_children

10/10

Exceptional

03 Jul 2026

Lakeshia

Olivia was great

10/10

Exceptional

03 Jul 2026

Oscar

Newer property and very clean. Helpful staff. The room was very comfortable. The breakfast was decent. They have an automatic pancake conveyor machine, that you just push a button and you will have pancakes pretty quick. The property is close to a lot of restaurants and shopping. Also, you’re not terribly far from the beach and boardwalk. I would definitely stay here again.

Partner

8/10

Excellent

03 Jul 2026

Robert

Room was clean, staff w

6/10

Pleasant

03 Jul 2026

Etta

There is no breakfast buffet like was mentioned. Most Tru hotels have very nice breakfasts but this had mostly dry cereal and boiled eggs. J have had better continental breakfasts.we book out hotels so we can eat before going to the field for baseball but this one was just not it.

Family_with_children

10/10

Exceptional

02 Jul 2026

Kamala

Clean room ac was ok. Nice people

8/10

Excellent

30 Jun 2026

Yvonne

While the hotel itself was pretty nice I found

10/10

Exceptional

29 Jun 2026

Malaysia

Amazing

Family_with_children

10/10

Exceptional

29 Jun 2026

Marlon

It was very peaceful and condusive to relaxed evening.Never even considered crime or feeling unsafe.

10/10

Exceptional

28 Jun 2026

William

Breakfast was amazing pool was great for my 2 kids. The table soccer games in the lobby kept my son's attention for a while . Only complaint was we didn't get fresh towels. But that's just being picky

Family_with_children

10/10

Exceptional

26 Jun 2026

John

Clean room, nice lobby, friendly staff, nice dog area

Self

10/10

Exceptional

25 Jun 2026

Kimberly

Clean room great staff. Have stayed multiples times at this location and always have a good experience

Family_with_children

10/10

Exceptional

24 Jun 2026

Michelle

The staff and the hotel itself was great. Location was great, not too much going on, which is what I like and yet still had the exact amenities I needed w/o the extra. Price was a bit higher, but I believe it was due to some sort of event or time of they year, but I can't ever go wrong with Hilton hotels and their staff

Self

10/10

Exceptional

19 Jun 2026

Diana

All good

Family

10/10

Exceptional

19 Jun 2026

Shelagh

We can’t recommend this Hilton enough! The staff was amazing, the room was clean and spacious and overall we had the best stay.

Partner

8/10

Excellent

19 Jun 2026

brian

Nice and easy to find and good location

Family

10/10

Exceptional

17 Jun 2026

sharon

Loved the simplicity of tru, contemporary and efficient. The wall hooks and other streamlined features were refreshing after staying in more traditional hotels. Breakfast was good as well.

Pet

10/10

Exceptional

16 Jun 2026

Nichelle

Clean nice rooms, staff was great and parking was good.

10/10

Exceptional

16 Jun 2026

Theresa

This hotel was clean. Staff were great, happy and helpful. The room was nice. Bathroom was spotless. Bed was comfortable. Breakfast was ok. The pool was clean too. Nice stay.

Self

10/10

Exceptional

15 Jun 2026

Ashleigh

Check in was quick and easy. Helpful staff and clean property

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Natalia

Very clean and comfortable room. Kristi was very welcoming and kind at check in. The breakfast area was very clean and stocked at all times while we were there!

Partner

10/10

Exceptional

12 Jun 2026

Terrance

Clean and spacious room didn’t like that we couldn’t get the room cleaned because we only stayed 2 nights but it was awesome!

Partner

6/10

Pleasant

12 Jun 2026

rodney

Breakfast was not managed very well. Not enough food for that many people.

Noise level was high at sleeping time past 10 pm. Dogs barking !!

Partner

8/10

Excellent

11 Jun 2026

Christina

We love to travel as a family and our stay at this current Tru hotel wasn't the worst hotel we've stayed in.
2 bad things:
-Our room never ended up getting cleaned for our 6 days here. (I'm not sure if it's because we asked for 5 more minutes one of the mornings because we were gathering stuff for the beach). Either way, oh well. We put our trash and dirty towels in the hallway. And they were taken during the day.
-The kids downstairs below our room, and then the next 2 nights above us... whew! They were SO, SO loud- it never stopped. Even at 3am, it was noisy. Slamming doors, loud laughter & noises..we get it. We have kids.. but it was TOUGH to get a good night's rest. (It wasn't even on a weekend during the loudest nights)

However the 3 good things: :)
-The breakfast lady was AMAZING! She was so friendly and quick with gathering refills on empty items. She was fun to chat with too!! Definitely the nicest employee we came across.
-The coffee was good, even late at night when we came to grab our \"night cap.\" Our kids even enjoyed the hot chocolate option!
-We also loved the foosball tables, and the nice little pool. Perfect area for after the beach.

A great stay for less money than in Pcola Beach! Thanks Tru hotels!

Family_with_children

10/10

Exceptional

09 Jun 2026

Guillermo

Super happy with our stay, the room was clean and well kept the only thing that would’ve made it even better was if the Ac wasn’t as loud but it really didn’t make us not enjoy the room, we appreciate a nice clean room, super happy with TRU by Hilton

Friends

10/10

Exceptional

09 Jun 2026

Jon

Awesome stay

Self

10/10

Exceptional

08 Jun 2026

carol

good choice for a reasonable clean hotel. Free parking and breakfasr was a plus

Partner

10/10

Exceptional

07 Jun 2026

LaQuinta

I had a great experience,the staff were amazing,,,,tens across the board

10/10

Exceptional

07 Jun 2026

Terrance

I had a wonderful stay at this hotel! From the moment I arrived, the staff was friendly, professional, and made me feel welcome. The room was spotless, spacious, and very comfortable, with everything I needed for a relaxing stay. The bed was comfortable, and the hotel was quiet, making it easy to get a great night’s sleep. The location was convenient, and the overall atmosphere was clean and inviting. I was very impressed with the service and attention to detail throughout my visit. I would definitely stay here again and highly recommend this hotel to anyone looking for a great experience.

Self

8/10

Excellent

07 Jun 2026

Ashley

Overall, our stay was pretty good. The hotel is in a sketchy neighborhood, so note that when booking. Nothing bad happened while we were there.
We did find a toenail clipper and a unused menstrual pad on the floor in our room, but the room was clean.
There are no tubs. We don't mind this, but in case you need that, there isn't one.
On check-in day, we really needed to shower before going to a graduation party. We called at 4am to ask about early check-in, and we were told that we could check-in early between 11 and 12, but no later than 12. When we got there, this was not allowed and the girl at the desk (who was very nice) did say that there's no way someone should've told us an early check-in time because it is never guaranteed. I did ask if there was a shower in the pool area so I could maybe just rinse off in my bathing suit and the girl at the desk said no. Not sure if she thought I was asking to take a full on shower at the pool, but I wasn't. Maybe I should've been more specific. We were able to use the lobby bathroom to clean up in and do our hair. There are electrical outlets in there, so very convenient for my hair dryer and curling iron. We were given a room around 12:30, which was nice. We probably waited an hour and a half, but were also able to charge our phones in the lobby while we waited.
The TV didn't go very loud. Almost couldn't hear it over the AC, and tghe AC was not super loud or anything,
Our first night there, the people above us were banging, running

8/10

Excellent

07 Jun 2026

Theresa

Staff was friendly

Family

4/10

Poor

05 Jun 2026

Bernard

Small rooms, overall feeling hotel is well past its prime.
Lovely staff trying their best though.

Partner

10/10

Exceptional

04 Jun 2026

Kim

The room design was great.

Partner

2/10

Poor

03 Jun 2026

Tommy

I called to cancel the booking and explained due to the bad weather, raining all day, in Pensacola from 5/25 to 5/27/2026. The staff took my phone said she would cancel the booking for me but look like she did nothing. This is their number +1 (850) 208-0100. I waited for 3 days and there is no refund back so I called them then no one answered the call. I have reported this to expedia.

Friends

10/10

Exceptional

02 Jun 2026

Reginald

The staff at Tru on Davis Hwy. in Pensacola Fl. were extremely friendly and helpful! The facility was clean and well!-kept. The beds were super comfortable and the daily breakfast had an excellent selection! I would definitely stay there again! ☺️

Self

10/10

Exceptional

01 Jun 2026

Chantele

VERY CLEAN, STAFF VERY HELPFUL. GREAT BEDS AND SHOWER, AND BREAKFAST WAS GREAT!

Family_with_children

8/10

Excellent

31 May 2026

Teresa

I enjoyed my stay for the most part. It seems to be fairly new. Plenty of space in the room since there is no dresser. Two complaints. One, it was difficult to get access to a luggage carrier. When I arrived I waited approximately 15 minutes for them to locate one since people do not return them and upon leaving i was never able to get one. I was told that guests often keep them in their rooms for use in the morning. It was very difficult to get my things to my car as an older person with knee issues. It would be nice if there were a check out procedure so they know who has one and who hasn't returned it. Also there was a bench under the TV in the room but it was too narrow to accommodate my small suitcase so I had to open in on the ground. A luggage bench would be nice.

Self

8/10

Excellent

29 May 2026

Peggy

The pool was the only issue we really had. It was dirty, cloudy and tiny. About 10ft x 10 ft. Never seen such a tiny pool for a hotel. That was the only drawback to the whole experience. Hotel was clean, needs comfortable. Great service. Very helpful people work there. Very friendly.

Family_with_children

10/10

Exceptional

26 May 2026

Samyuktaa

We only stayed here for one night but our stay was super comfortable. The rooms and the hotel building overall smelled so nice and was maintained very well. It looked like it was renovated recently. The staff was kind and helpful and parking was a breeze. We also really enjoyed the breakfast; there were plenty of options enough for all the guests. I will definitely recommend this hotel if you're visiting Pensacola.

Family

10/10

Exceptional

26 May 2026

Henry

Is very nice property ☺️

Family

4/10

Poor

25 May 2026

Debra

I would not recommend staying at this hotel. My partner and I stayed here from Friday May 22, 2026 to Monday May 25, 2026. When checking in, we were hit with $50/day incidental fee. It would have been nice to know this before booking the room and had it displayed on the website. Next problem: went into the room, which was quite small. A/C was extremely loud, even on the regular fan speed. I couldn't even hear the tv at full max because of the A/C. I felt there wasn't a need to complain about this because when we were checking in, another couple wanted to move from their room because of the loud A/C so I figured all of the rooms had loud A/C so there was no need to move rooms.
Day 2, 3rd complaint: breakfast was horrible. No meat! Protein options were only scrambled eggs & hard boiled eggs. A lot of bread though: biscuits, bagels, toast and a machine to make pancakes but was confusing because a lot of guests had to ask the front desk to use it.
And the main complaint I have was our room was NEVER cleaned during this 3 night stay. Saturday morning I'll give a pass because we had the Do Not Disturb sign up until after 11am. But the next morning it was not cleaned, bed not made, no new towels & we had to go downstairs to get the towels even after calling for towels to come up but was never received. I was told the reason was they were short-staffed and only focused on people that were checking out.

Partner

10/10

Exceptional

25 May 2026

Robert

Staff was great and the room was clean

Friends_and_family Family

10/10

Exceptional

22 May 2026

Linda

Please add coffee to the room. Thanks for the EV charger. Amazing breakfast with many options for various dietary needs.

Family

10/10

Exceptional

21 May 2026

Wade

The hotel was awesome. The hotel staff.
Wonderful will I come back again? Definitely

Self

10/10

Exceptional

21 May 2026

Kelly

When I searched on expedia it pulled up this location first. I was looking for the closest Tru to Sacred Heart Hospital. This was NO the closest. It turned out ok it was only a few mins away but was NOT what I was interested in.

Self

8/10

Excellent

20 May 2026

Dena

The breakfast was simple and easy. The pancake maker was a hit with everyone. Staff was friendly and helpful. Area is very very cold. Parking ok.

10/10

Exceptional

19 May 2026

Robin

The front lobby staff went above and beyond, helping at arrival, providing an item that I had forgotten to pack, suggesting local restaurants, and just all around friendly and welcoming.

Pet

10/10

Exceptional

18 May 2026

Magaly

The best thing of our whole entire experience was customer service. The main thing I didn’t like is not having a microwave.

Partner

10/10

Exceptional

16 May 2026

Thomas

Great staff at the front desk. Very easy check in and friendly. Would stay there again.

Family

8/10

Excellent

13 May 2026

Carmen

Good

Self

10/10

Exceptional

10 May 2026

Jordan

Clean room very nice

Family

10/10

Exceptional

09 May 2026

Mark

It is tucked into a nice very near I-10.

8/10

Excellent

07 May 2026

Michael

Hotel was clean. Beds were comfortable. Only stayed the one night because we were on a road trip. We did not have breakfast. Too many people at the buffet.

Self

10/10

Exceptional

05 May 2026

Patricia

The hotel was so fresh & new. Staff was amazing & so very friendly, even gave me a call to tell me I could check in early becasue my room was ready :) Loved the smell ,,, the air diffuser was such a clean, fresh smell.

Partner

10/10

Exceptional

04 May 2026

Darron

Everything was good

8/10

Excellent

02 May 2026

Scott

The room was clean and the place smelled very new. The staff was fantastic and very helpful. It is definitely a minimalist approach to a Hilton property.

Self

10/10

Exceptional

01 May 2026

Joy

Very clean

10/10

Exceptional

30 Apr 2026

lorelei

The hotel is clean and new. The breakfast was fresh and they had a good selection.

Family_with_children

8/10

Excellent

30 Apr 2026

Janet

Everything was wonderful except the front desk staff could all use some hospitality training. I’ve worked in hotels all my life with Radisson and holland America. We were taught that the front desk sets the tone for the stay. Just a smile and a kind word would make 100% difference and all the staff should be trained to do that

Pet

6/10

Pleasant

29 Apr 2026

Virginia

I really liked the hotel but shower temperature was too hot, shower gel was out completely and obviously didnt notice until in the shower, ice machine on our floor was out of order, prior guest's clothes on floor of bathroom. Contacted front desk re shower gel and hot water, but no one came to room to rectify.

Family

8/10

Excellent

28 Apr 2026

Tasha

I really enjoyed my stay. The staff was so friendly especially Jason. He gave great recommendations on restaurants and checked on me throughout the stay to make sure everything went smoothly. I highly recommend this for your next stay.

Friends

4/10

Poor

27 Apr 2026

Cheryl

We stayed from Friday to Tuesday and not once did they clean our room everything else was fine

8/10

Excellent

27 Apr 2026

Arineta

Good breakfast options, staff courteous, free parking

Self

10/10

Exceptional

25 Apr 2026

Lorenzo

Everything nive and clean

10/10

Exceptional

23 Apr 2026

Lisa

Easy access off I-10, great for a quick in and out while traveling. Did not use any amenities, so unable to rate. But everything looked well thought out and new.

Partner

10/10

Exceptional

22 Apr 2026

William

Place was really stylish and clean not too far from the beach either. Staff was very friendly.

Family_with_children

10/10

Exceptional

21 Apr 2026

Anthony

Very cool, very modern. Good for a short solo stay, not sure if there’s enough storage in the room for longer trips or traveling in a larger group.

Self

10/10

Exceptional

20 Apr 2026

Christine

Comfortable and Clean

Friends

4/10

Poor

19 Apr 2026

Kristen

Listen, I’m a Hilton fan through and through, but this Hilton is NOT it. The staff member who checked us in struggled to type my name in with the correct spelling, although she had my license in front of her. Now, I can totally excuse that part as my last name isn’t the easiest. However, this is where the issues are. There was a large green light on the smoke detector, a flashing green light on the ceiling that never stops, and a red light on the standing lamp in the room (the little red light on the tv can be excused). These
Lights never turn off, and are a bit suspicious as to why there’s so many, sporadically, and also keep you awake if you’re a light sleeper. Also, the toilet runs non stop in the bathroom. I had to get up several times due to the lights keeping me awake, but wouldn’t even flush the toilet as I knew it would run for so long. Then the kicker… EVERY SINGLE TIME the ac turns on, it wakes you. It sounds like a literal generator in the room it is so loud while running. There is also a water dripping sound, and I’m just gonna have to assume it comes from the ac unit too as it stops when the ac cuts off. The breakfast was decent, but watching the staff line up to devour the remaining items at 9:59 am is odd, especially when there’s still guests and their children eating. Do better and fix the issues!

Family_with_children

10/10

Exceptional

17 Apr 2026

David

Newer property, hot water took a little bit to get to the shower. Very soft bed, slept great.

Partner

8/10

Excellent

16 Apr 2026

Alyssa

Breakfast was good but they ran out of everything quick

10/10

Exceptional

14 Apr 2026

Jalissa

Hotel was as pictured. Everything was perfect

Family_with_children

10/10

Exceptional

12 Apr 2026

Genady

Great location. Hope to stay in this hotel next time.

8/10

Excellent

09 Apr 2026

Marcus

Severed it purpose very quiet

Partner

10/10

Exceptional

08 Apr 2026

Kathy

Room was very clean, hotel is beautiful...i love the colors!! Everything was close by and eassy to get to. Check in was easy, breakfast was great. My son loved the little game area also! Very safe

Family_with_children

10/10

Exceptional

07 Apr 2026

Greg

Welcoming and quick/easy check in. Room was on the small side, but very clean and asthetically pleasing. Parking lot is very well
lit, and well kept. We left before breakfast but we did grab some coffee on the way out. Very nice hotel and we will stay there again when in the area.