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Hyatt Place Pensacola Airport
Pensacola Beach - FL · United States
161 Airport LaneView location
8.0/10Excellent1,007 Reviews
Cleanliness7.8/10 7.8
Service8.6/10 8.6
Comfort7.8/10 7.8
Condition7.6/10 7.6
Amenities8.0/10 8.0
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Pensacola Airport
The Hyatt Place Pensacola Airport is a 6 story building that is located directly on the airport premises offering 127 plush guest rooms. The Hyatt Place is conveniently located to local area restaurants, shopping centers, and just 20 minutes from the Gulf Coasts most beautiful beaches.
The hotel is a block away from shopping and dining in Pensacola. Pet Policy - 1-6 nights a 75 non-refundable fee. 7-30 nights a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per room.
Weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD. Service Animals are exempt from fees.
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With a stay at Hyatt Place Pensacola Airport in Pensacola (Northeast Pensacola), you'll be within a 10-minute drive of Pensacola Bay Center and Saenger Theatre. This hotel is 5.9 mi (9.6 km) from University of West Florida and 12.8 mi (20.6 km) from Pensacola Beach Boardwalk.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Pensacola? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
3:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Green Key Global
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
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Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
-
Optional fees
- Self parking fee: USD 10.00 per night
- Pet fee: USD 100 per pet, per week
- Service animals are exempt from fees
- Early check-in fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Vietnamese
Japanese
English
French
Spanish
Nearby attractions
Pensacola State College
0.1 km / 0.1 mi
Cordova Mall
0.9 km / 0.6 mi
Roger Scott Athletic Complex
1.4 km / 0.8 mi
Ascension Sacred Heart Pensacola
1.8 km / 1.1 mi
AMC Bayou 15
2.6 km / 1.6 mi
Ninth and Fairfield Shopping Center
3.3 km / 2.1 mi
Baptist Health Care
4.4 km / 2.7 mi
Roger Scott Tennis Center
4.6 km / 2.8 mi
University Town Plaza
4.7 km / 2.9 mi
Bay Bluffs Park
5 km / 3.1 mi
Fairfield Village Shopping Center
5.3 km / 3.3 mi
Ensley Shopping Center
5.5 km / 3.4 mi
Beach Road Shopping Center
5.8 km / 3.6 mi
Delmar Shopping Center
6.6 km / 4.1 mi
Brent Athletic Park
6.7 km / 4.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safeExtra charge
Show 24 more facilities & services
- Lift accessExtra charge
- Terrace
- Concierge
- Newspapers
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 1
- Smoking areaExtra charge
- Conference room
- Meeting room: 1
- Projector
- Business centre
- Fax
- Indoor freshwater pool: 1
- Green Key Global Eco-Rating
- Breakfast
- Hot breakfast
- Non-smoking establishment
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Pensacola Airport
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Pensacola Airport
100
reviews shown
John
W
Donald
Excellent staff!
LEON
Property needs a complete makeover. Furniture is old and falling apart, rust on the metal in the room and hallways. Management needs to take a look at this property
Jason
Well … I have not been feeling that well & when I got to room …bedroom TV would not work .. phone in bedroom would not work …to eat in the kitchen my food tveee was literally only 3 knives in drawer & nothing else .. I called front desk because I was cold & ask for a blanket & told them the phone would not work & they said they would bring a blanket. They never did. I cut the heat on because the bedding was so thin. … my first time at this Brand … not impressed at all …
Rogers
Was nice and quiet place. The breakfast was awesome
David
Great stay
Victoria and Atokie
The hotel is worn down. Needs an upgrade. Cleanliness was an issue. I was given a room that was already occupied. The air conditioner in the room was very loud and made a knocking sound which made the stay uncomfortable. The sheets had stains, the sofa was dirty and stained.
Gregory
Check In was quick and easy and the Staff were absolutely awesome! I thought I was on a Cruise ship. Breakfast beats any Hotel Breakfasts I've ever had and I've had alot. Bar on site, 24 hr restaurant, great stay.
Dora
Beautiful place to stay
Gary
$8.50 parking fee for guests and a $10 fee for non-guests. I’ll be staying elsewhere in the future…
Giovanna
The hotel was close to the airport
Christie
Staff went above and beyond to answer all my questions and even showed me the walk path from hotel to airport. Hotel offers airport shuttle however there is a lighted path that’s literally less than 5mins walk. Very convenient and easy to manage even as a solo traveler.
The hotel was clean and room was nice.
Great water pressure in showers after a long travel day to unwind. Will definitely stay here again!
The hotel was clean and room was nice.
Great water pressure in showers after a long travel day to unwind. Will definitely stay here again!
Gary
I was charged an $8.50 guest parking fee that was not explained in Expedia. I prefer to stay at Hyatt hotels, and have stay at other Hyatt hotels, but haven’t been charged a parking fee at other locations. I understand this Hyatt is by the airport and the hotel doesn’t want travelers/non-guests parking at their facility.
Rebecca
The staff here are amazing. They are all friendly and helpful. The breakfast is pretty good and the gym was adequate. The pool is a little cold (even for summer.) my only complaint is that the room seemed a little musty and damp and you really should have at least one free parking spot per room.
alex
Everything damp. Definitely mold and mildew everywhere. Dirty.
James
We were quite pleased with the hotel however, the front desk staff could use some additional training. They left the front desk unattended many times leaving quests waiting. Our check in was slow because the agent did not know how to check in a booking made through Expedia. After checkout - upon getting to the airport we realized the front desk had not returned my drivers license - when we called to inquire about it, the front desk clerk said yes they had it but she was less than apologetic, busy with other customers and not willing to help us get it resolved quickly. It eventually worked out and a second desk clerk was very helpful and brought it to us at the airport with great apologies. Our biggest question about this issue is that when they realized they still had my license, why didn't they call our room? Instead they threw it in a drawer and did not attempt to contact us.
Kevin
Everything nice place
Julie
Very nice
Marshall
When I showed up there wasnt anyone to check me in for about 20 or 30 minutes. I couldnt sleep due to the air conditioner making an unbelievably loud noise all night. This was the worst stay i have ever had.
Kim
Great clean room
Soraya
Great stay!
Kathy
Breakfast was great.
Noelle
Dusty, stained pull out sofa on sofa and mattress, stained blinds, pool didn’t feel clean - kids hopped in and hopped right out. Our key didn’t work for the pool and after seeing the front desk to reset the keys, then they no longer worked in our room. We had to asked for pull out sheets after being told they were already in the room. After we got them they didn’t provide a fitted sheet, and pillow cases with no pillows. Just overall poor attendance to guests and to cleanliness.
The gentleman who drove us to the airport in the shuttle was great, timely, friendly and helpful.
The gentleman who drove us to the airport in the shuttle was great, timely, friendly and helpful.
john
Nice facility plus you can just walk right to the airport without having to wait for a shuttle
Shaquilla
Location was hard to find at first the address that’s given on the booking site is not a hotel it’s a neighborhood. The property was beautiful on the outside it was ok in the lobby and dining area needs a little upgrade but decent. Staff was very friendly and helpful the food was delicious from the bar breakfast on point everyday. Parking was horrible it was limited paid parking so I paid for parking and when we came back to the hotel we didn’t have a parking spot we had to drive around and wait. The hotel in the hallways was very cold and once I arrived in my room the carpet was very damp made it uncomfortable to walk without shoes my mini fridge was not cleaned out other than that Me and my family love a good Hyatt!!!!
julio
Todo estuvo perfecto buen servicio cuartos limpios
Elisabeth
breakfast was a filling and good one
Juan
Okey
JoAnn
The room was hot when I checked. There was no microwave in the room. No shower cap. The TV did not work. The redeeming feature is its location.
keith
The hotel needs some updating
Jessie
Walking distance to airport.
Carlo
Hotel was great. Convenient location. Only issue was the AC was pretty loud.
Lisa
Very clean and beds were comfortable
William
The breakfast was amazing. The staff was awesome. We will come back!
Melvin Omar Cordero
Great hotel
Gabriel
The breakfast food was not good at all. Neither was the coffee. It was very acidic and made me sick. The bed was comfortable and room was clean.
Chris
Room was not very well cleaned. Stains on the walls and shower. Stains on the bedding. Overall hotel condition seemed un-maintained.
Karen
The breakfast was very good, the staff was helpful and friendly. The room needed to be upgraded.. it smelled extremely musty. The temperature was difficulty to maintain a comfortable level.
jonathon
Everything was great. Besides the beds, it was like sleeping on a rock. You need new beds. Staff was great. The lobby was great. The room was great. The beds were awful.
Natali
Came here after going to a roach infested Red Roof and this place was our savior for the night.
Angela
Staff is AMAZING! Top notch customer service! Love the food and the quivk access to airport. Rooms are soacious, clean and beds are so comfortable!
Leroy
All the furniture when you came in was dirty looking. After checking in we got to our room found that it had not been cleaned. Bed was still un made, trash in trash cans and the previous persons towels were still on bathroom floor. Went back to the front showed pictures of room. We got another room. This room had been cleaned. Room was very worn. Beds were rough. Everything needs to upgraded. Even the carpet in all the hallways is tearing. Great place for a hotel just Hotel seems run down. When we fly from Pensacola again we will stay somewhere else. Wasn’t worth the money.
Mindy
Convenient location across the street from airport. Staff was friendly & helpful:)
Breakfast included a plus.
Breakfast included a plus.
Donna Jean
Wasn’t happy about the parking fee for a rental car..
David
1. Blood stained curtain (not sure what it really is but it sure looks like blood to us)
2. Beer can in the planter by the front door
3. Water damaged ceilings, wouldn't be surprised if little pieces fall off soon.
4. Old rusted kids trike next to the front door
5. Missing stopper in bathroom sink (just a big hole.
6. Unit is not on the beach as shown in some of the pictures.
7. No instructions how to use the front door locking mechanism.
8. Can't access porch due to a nonfunctioning sliding door.
2. Beer can in the planter by the front door
3. Water damaged ceilings, wouldn't be surprised if little pieces fall off soon.
4. Old rusted kids trike next to the front door
5. Missing stopper in bathroom sink (just a big hole.
6. Unit is not on the beach as shown in some of the pictures.
7. No instructions how to use the front door locking mechanism.
8. Can't access porch due to a nonfunctioning sliding door.
Ashley
Horrible! Horrible! Horrible! The first time I got my key, it didn’t work. When I finally got in, the room wasn’t clean, the bed wasn’t freshly mad and the toilet paper roll was sitting on the counter. The trash by the elevator was full. Then when I went back downstairs to get a new room, I got a key to already occupied room. I put the key I. And opened someone’s room at 1:30am. Imagine that! Thankfully, they had the deadbolt on from their side. The manager was supposed to call me Friday morning around 11am. Never heard from management.
Don’t stay here! It’s awful.
Don’t stay here! It’s awful.
Laura
Room was clean and staff was wonderful!
Daniel
The rooms seem outdated and in need of renovation.
JB
Great staff. Very accommodating. Immediate shuttle. Hotel is literally AT the airport. Weather was not a usual sunny Florida day, but I wanted to walk. Out the back of the hotel across a street, through the airport parking garage and into the terminal. Did several laps in terminal and parking garage and got 2 miles.
Jordae
Clean room, staff was awsome. Bar and food area are open late.
Carla
We did not have pets at the hotel and did not use the shuttle.
Guy
Every piece of metal in the room was rusted, doors, lamps, toilet paper holder. However, the room smelled VERY clean, beds were clean. Bed was missing 2 pillows. Found sheets stuck into the couch. Kind of a weird vibe, but staff was friendly and nice!
Reagan
i did not find the airport shuttle but everything else was amazing! i will 1000% stay here aging!
Emberly
Great place! No need for an airport shuttle, it’s actually on the airport property. Very nice!
Vanessa
They welcomed my dogs and the stay was awesome
Matthew
Clean and convenient
rhonda
Everyone who worked here was extremely pleasant. The free breakfast was amazing. The gym was clean and had plenty of good working equipment.
Glomarielys
Rooms are clean and comfortable
Shante
Gym had minimal equipment
Spacious room but pillow cases were not clean
Pool was small
Spacious room but pillow cases were not clean
Pool was small
Waleska
I am writing to share my appreciation for the outstanding service my husband and I received during our recent stay. In particular, I would like to commend the night manager who assisted us when we arrived.
I had mistakenly booked my reservation for the night of March 1 instead of February 28. Despite this error, the night manager was incredibly helpful, accommodating, and understanding of our predicament. He was both professional and friendly as he resolved the issue and ensured we were taken care of for the night.
Please extend my gratitude to the team for their exceptional hospitality. We truly enjoyed our stay and look forward to visiting again in the future.
I had mistakenly booked my reservation for the night of March 1 instead of February 28. Despite this error, the night manager was incredibly helpful, accommodating, and understanding of our predicament. He was both professional and friendly as he resolved the issue and ensured we were taken care of for the night.
Please extend my gratitude to the team for their exceptional hospitality. We truly enjoyed our stay and look forward to visiting again in the future.
Lyn
We were given a handicapped room due to being fully booked. The room’s surfaces were dirty, lots of dusts and stickiness on phone, headboard, ottoman. Stains on carpet. Loose electric outlets, burned out lightbulb
Reginald
The couch was old and cushions kept moving so couldn't get comfortable
Tara A
Theresa was awesome!!! Give that lady a raise!!!
Marion
Clean room
Great customer service
Great customer service
Kevin
Staff are very friendly, stayed because of cancelled flights due to 22” of snow in the north, a quick one night stay.
Wayne
Clean room, Hotel clean, excellent staff by way of friendly and helpful! Perfect place near airport to fly out. Keep in mind they do charge 10 per day for parking in addition to your room rate.
Cydragon
Room was spotless. Staff was great. They helped me with my airport shuttle andthe free breakfast was great too.
Richard
Great location at the airport.
William
room was clean, but average. No toilet paper. Bathroom smelled from floor drain. Breakfast average. staff was nice, courteous.
Carol
Staff are the besr
Stephen
Clean and easy access to the airport.
Cora
It’s been about a decade since my last stay at a Hyatt property and I was gravely disappointed. At first look, the outside of property and lobby were nice. The staff seemed pleasant and check in went well. However, when I stepped off the elevator, it was apparent updates were needed. The doors to the room were outdated and keys had to be inserted opposed to just tapped which could potentially cause a security issue. My biggest gripe was the room itself. So happy I brought my own cleaning supplies because the room lacked cleanliness. I had to wipe down the entire bathroom because what appeared to be residue was all over the toilet, shower walls, sink and even door into room. The grout in showers needs deep cleaning and the complimentary shower gel/shampoo/conditioner had build up on it. The remotes seemed to not have been cleaned in weeks and one of them was missing a back to it. The TV lacked clear instructions on how to stream and the Google cast code was not available. On top of all of that, the beds were hard I kept waking up throughout the night and my back was sore. I won’t be back here unless major renovations are done and would not recommend it to anyone.
Carol
The staff are the best.
Benjamin
Clean room and breakfast was very good.
Stephen
Need better food options.
Jeanene
Clean and spacious
JOHN
Room was spotless, comfortable beds, great location for airport
HAROLD
My stay was great and look forward to staying again. Thanks.
Kyle
The rooms are in dire need of upgrades and repairs. Bathroom door is a sliding frosted glass door. No ventilation in the bathroom. Mold on ceiling, rust on every metal fixture, wallpaper peeling, hinges broken on doors, stains on furniture and sheets.
Richard
Broken heater. Outdated HVAC system that needs to be replaced. Windows are thin and let a lot of the outdoor chill inside.
Anna
Convient location and staff was nice and helpful. Clean rooms but just a little outdated.
Michael
Clean room very convenient to airport
Jose
We liked the hotel, the proximity to the airport, the staff members. It is definitely worth the money.
Jose
Four minute walk from the airport; the hotel is nice, clean, quiet, and staff friendly. We will definitely stay again.
Brian
Nice hotel located walking distance from the Pensacola Airport although they offer a complimentary airport shuttle 24/7!
Bri
Staff was so friendly.
Lacey
The friendly atmosphere
Tod
Everything was perfect including being able to park my vehicle at very reasonable price.
Vickie
One of the best experiences in Pensacola all around excellent
Martine
The staff was exceptional, very nice and accommodating.
The hotel is very outdated.
The hotel is very outdated.
Jennifer
Room was clean and staff helpful. We flew in early and were able to check in early which was amazing.
Eric
Nice and clean. Friendly staff.
Charlene
Very nice people. Clean rooms.
Monica
Great room except the glass bathroom door, no privacy at all if others are staying with you. Room was nice. Very convenient location to the mall and the airport. The staff were great.
Jennifer
It was a quick stay and did not use any services. Customer service was good.
DAVID
Staff excellent rooms needed updating along with outside and where you had breakfast
Kevin
Convenient location to the airport and pensacola area.
Archana
Very old
Shaun
Outstanding! Everything was fantastic will definitely stay here again.
Tom
The staff was friendly and the bed was comfortable. The walls were very thin, and the breakfast was mediocre. 4* feels reasonable for this hotel, as I think the this is as good as could be expected for an inexpensive airport hotel.
Location & surroundings
Hyatt Place Pensacola Airport
161 Airport Lane, Pensacola, United States
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Hyatt Place Pensacola Airport
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