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Residence Inn By Marriott Pensacola Downtown

Pensacola Beach - FL · United States

601 E Chase StView location

9.0/10Excellent239 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Location9.6/109.6
Neighborhood9.4/109.4
Quality9.4/109.4
Value8.2/108.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Pensacola Downtown

Centrally located in Pensacola, the Residence Inn by Marriott Pensacola Downtown is within a 15-minute drive of Pensacola Naval Air Station and Veterans Memorial Park. This hotel offers an outdoor pool, fitness center, and complimentary Wi-Fi.

Each of the 78 air-conditioned rooms features a kitchen with a refrigerator and stovetop, a sofa bed, and a flat-screen TV with cable. Guests can enjoy a complimentary full breakfast and evening reception. Additional amenities include a business center and free self-parking. Pensacola Bay Center is 0.

9 miles away, and Pensacola Beach is 9. 7 miles from the hotel.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Pensacola Downtown, you'll be centrally located in Pensacola, within a 5-minute drive of Pensacola Bay Center and Saenger Theatre. This hotel is 7.1 mi (11.5 km) from Pensacola Beach Boardwalk and 9.7 mi (15.6 km) from Pensacola Beach Beaches.

Make yourself at home in one of the 78 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Veterans Memorial Park 0.6 km / 0.3 mi
Pensacola Bay Bridge 0.9 km / 0.5 mi
Pensacola Bay Center 1.1 km / 0.7 mi
Pensacola Visitor Information Center 1.2 km / 0.7 mi
Lions Park 1.3 km / 0.8 mi
The Old Quina House Museum 1.3 km / 0.8 mi
Barkley House 1.3 km / 0.8 mi
Seville Square 1.3 km / 0.8 mi
Julee Cottage 1.6 km / 1 mi
Vinyl Music Hall 1.6 km / 1 mi
Tivoli High House 1.6 km / 1 mi
Seville Quarter 1.7 km / 1 mi
Destination Archaeology Resource Center 1.7 km / 1 mi
Saenger Theatre 1.7 km / 1 mi
Bartram Park 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Newspapers
Show 11 more facilities & services
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • SnacksExtra charge
  • Fitness
  • BasketballExtra charge
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 56 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • TV
    • Hairdryer
    • Kitchen
    • Toiletries
    • Extra beds on demand
    • DVD player
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Dishwasher
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    STUDIO KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • TV
    • Hairdryer
    • Kitchen
    • Toiletries
    • Extra beds on demand
    • DVD player
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Dishwasher
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 BedroomsSUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 56 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Extra beds on demand
    • DVD player
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Microwave
    • Cable TV
    • Dishwasher
    • TV
    • Tea and coffee making facilities
    • Kitchen
    • Fridge
    • Toiletries
    • Ironing set
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE QUEEN SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Extra beds on demand
    • DVD player
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Microwave
    • Cable TV
    • Dishwasher
    • TV
    • Tea and coffee making facilities
    • Kitchen
    • Fridge
    • Toiletries
    • Ironing set
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Pensacola Downtown

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Pensacola Downtown

9.0
Excellent
239 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
9.6 /10
Neighborhood
9.4 /10
Quality
9.4 /10
Value
8.2 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
26 Jun 2026
Michelle
Great stay, super friendly staff, loved the breakfast each day, and there were so many options, like cold brew and oatmilk, that you typically don’t see.
Family_with_children
10/10
Exceptional
15 May 2026
Shalayna
May 13th-15th 2026 Appearance from the outside is very appealing. Was welcomed when I 1st walked up to check in Katrina was very hospitable she gave the Hubby & I a goodie bag with peanut butter & cheese nabs (nostalgic reminded me of my childhood as those were & are my dads favs), a granola bar & 2 bottles of water! There were also complimentary goodies like sleeping eye masks & earplugs thankfully we didn't need the earplugs as we had a nice quiet, comfy stay! So sweet & thoughtful of you guys to offer that as I can imagine it can get rather noisy on the weekends! Icing on the cake on day 2 when we were heading back to our room from the cruise Katrina remembered us & asked how we were doing & how our stay is going! I loved her personality! The lobby was nice & the complimentary breakfast has a wide variety of things to choose from! We stayed in the Studio King Suite room was clean & comfortable, the Kitchen has a full sized freezer fridge combo, microwave & stove top to cook in or on if you'd like! They aslo had pots, mixing bowls, plates, bowls, glasses, coffee mugs, toaster, knives, serving utensils, silverware, deep sink, dish rags ~n~ dish soap! Bathroom was spacious loved the walk in tub with the sliding glass door! Bed was comfy & pillows were fluffy! Forgot to take pictures of the room on the first day so the perfectly made bed had already been slept in haha! They have a pool outside with a lift which I love & the patio area was perfect with a firepit & grill!
Partner
6/10
Pleasant
05 Apr 2026
Ronnie
The property had a nice staff, breakfast was excellent, but hotel needs to be updated.
Family
10/10
Exceptional
04 Apr 2026
Terry
No
Family
10/10
Exceptional
19 Dec 2025
Ramona
Very clean, staff was kind and great location!
Leisure Partner
10/10
Exceptional
17 Oct 2025
Michelle
This property is pet friendly
10/10
Exceptional
05 Oct 2025
Theresa
The room was clean. Service was great. Would definitely stay here again
Leisure Self
6/10
Pleasant
13 Apr 2025
Tim

Clean room,good location.

It was good we just didn’t know we had to pay $112 charge for a pet. Said nothing about that When I reserved the room.
Friends_and_family Family
10/10
Exceptional
10 Apr 2025
Barbara
I enjoyed staying there because it has a good location.
Business Self
6/10
Pleasant
06 Apr 2025
Susan

Good location

We were in pensacola for one night only and this hotel was near to the event we were attending. The room was ok, a little dated. The bed was not really very comfortable and the lighting was dim throughout the room. For a 1 night stay it was fine.
Partner
10/10
Exceptional
10 Mar 2025
Michelle
10 minute walk from this hotel to the Pensacloa Arena. The perfect location if you're in town for an event.
10/10
Exceptional
18 Jan 2025
Thomas
Super-friendly staff! Large, comfortable and very clean room!
Partner
10/10
Exceptional
04 Jan 2025
Alberto
booked for 1 night. Great room with full kitchen and full equipped. Plenty of space. When AC start a very very, very, very loud noise and the air handled inside the bedroom...You can feel like some car is crashing against the wall...lol, but overall, excellent.
Leisure Family
10/10
Exceptional
03 Jan 2025
Matt
staff was amazing
10/10
Exceptional
30 Nov 2024
Pamela

Perfect 1st Thanksgiving away from home!

Amazing! The staff was EXTREMELY ACCOMMODATING! I was upset that my room did not have an oven despite the description stating the room had a \"full\" kitchen. When i mentioned this to the manager on duty, she was sble to offer a very good compromise to turn my terrible situation around in no time. Every time I travel to Pensacola I will most certainly stay at the Downtown Residence Inn.
Friends_and_family Family
10/10
Exceptional
15 Nov 2024
Russell
It was nice clean and spacious! Staff was welcoming and helpful!
Leisure Partner
10/10
Exceptional
30 Sep 2024
James
Our stay was perfect. It was quiet and very convenient to everything we wanted to do! The hotel staff was very kind and professional. The room was spacious and very clean. We don’t have a single complaint. Thank you again!! We will be back often.
Leisure Pet
10/10
Exceptional
03 Aug 2024
Josephine
Best place we have stayed at in a long time. Staff was very friendly and helpful. Enjoyed our time.
Leisure
10/10
Exceptional
21 Jul 2024
Jasmine
I loved everything about this property
Leisure Partner
8/10
Excellent
02 Jul 2024
Sara
Room size, cleanliness, breakfast bar were all good. Only minor issue was the battery went out on our room door and had to get maintenance to change them out. Biggest problem to me was housekeeping. We were told 2 turn downs for a week's stay, and only received 1 that happened the day before checkout. Not beneficial to me. And was not informed they would only come every other day. If I had been informed, I would have planned differently.
Leisure Family
10/10
Exceptional
21 Jun 2024
Cherry
The room was very nice with a separate bedroom and a very comfortable couch. The kitchenette was also nice. The room was very clean. The hotel staff were very nice, friendly, and helpful. The breakfast was very good with many choices. The location of the hotel was very convenient.
Leisure Partner
10/10
Exceptional
24 May 2024
Glenda
Good amenities, professional and friendly staff
Leisure Partner
10/10
Exceptional
14 Apr 2024
Teresa
Great location to area attractions! Nice clean hotel, great breakfast and friendly staff! I watch here again!
Leisure Self
10/10
Exceptional
11 Apr 2024
Laura
Our room was better than expected.
Paula at the front desk was very efficient and helpful.
Would stay here again.
10/10
Exceptional
24 Nov 2023
LaRonda
Friendly staff, clean, pet friendly.
Leisure Pet
8/10
Excellent
26 Sep 2023
myrna
The bed is super comfy. The suite was exceptional, like a one bedroom apartment. The outdoor pool and sitting area was very nice too. It was quiet and I felt very safe, as there is 24-hour staff on site.

I was told the rooms would be serviced every other day, that is fine, however, only the bath towels were changed out, nothing else. The beds were not made during my stay (except by me), the kitchen towels were not changed out, the soaps were not replenished (small bath bar, dish liquid). It is missing the \"clean detail\".
Leisure Self
8/10
Excellent
14 Aug 2023
Victoria

Review

Clean-Front Desk Friendly and Helpful!-Difficult to open and Difficult to close room door.
10/10
Exceptional
16 May 2023
Bryan
Emily did an outstanding job with our reservations and even called me in advance to confirm my room requirements. I would highly recommend this property for anyone planning a stay in Pensacola.
Business_and_leisure Friends
10/10
Exceptional
21 Apr 2023
Julia
The staff were extremely helpful and friendly.
Leisure Partner
6/10
Pleasant
23 Oct 2022
Helen

No tennis or bikes, despite the description

The description stated there were tennis courts and bike rentals; no such thing. Had an outdoor pool but it was too cold to use. Paid extra to stay there for the amenities.

The breakfast was really scarce with mostly prepackaged foods. I assume this is due to COVID. Bad scrambled eggs. I think they were heated in a bag and then served in the bag. Uck!

The area was good, near lots of restaurants and relatively close to downtown.
Partner
2/10
Poor
06 Oct 2022
Mark

Deceptive hotel

Said dog friendly, we had already prepaid our room. No mention of a fee in their ad and then wanted us to pay $100 for one night for our dog. Said would cancel our booking but have not seen that yet
Business Partner
10/10
Exceptional
14 Apr 2022
Christina
Staying here while seeing Jeff Dunham at the Bay Center. Awesome decision!!! Will definitely come back!
Leisure Partner
8/10
Excellent
10 Dec 2021
Verified traveler
The sound carried from the hallway into the room, waking the person sleeping on the couch every time someone else on the floor left their room. There wasn’t any peaceful sleep to be had from 5 am on.
Business
8/10
Excellent
16 Oct 2021
Matthew
For a $300 a night hotel it was very disappointing. A small hot breakfast was only provided during the week. On the weekend, a \"box\" was provided containing a small water, small yogurt, a tangerine, and a packaged muffin or sweet roll. On Saturday morning they ran out of boxes before 8am, and I was given a muffin. My room key didn't work the day before I left, and I had to have it re-activated. It is pet-friendly; however, contrary to their advertisement there are no pet walk areas with bag stations and people let their dogs poop anywhere without picking it up. Not sure where the picture of the lovely pool area and fire pit was taken. It definitely wasn't at this property.
Business_and_leisure Pet
10/10
Exceptional
16 May 2021
Katherine
Quiet, clean, and comfortable. I am in town for a baseball game and this was a great place to stay.
Self
8/10
Excellent
15 May 2021
Verified traveler
Nice veiw of the water. Was walking distance to see hockey. Only bad thing was no hot water in room.
Leisure Partner
10/10
Exceptional
18 Apr 2021
Verified traveler
Location is great but we Suggest you request a room on 3rd floor and quiet side. Traffic noise can be bad and the bridge is not back open, yet. Several excellent restaurants in walking distance.
Leisure Family
2/10
Poor
12 Apr 2021
Jonanthan

Bad stay

Missing a very expensive piece of jewelry. That I know I took off in the room. Also front desk kept my ID instead of giving it back to me the hotel keys at check in. They said they called to let me know it was there, but I was in the room for an hour and got no calls. Also could’ve walked it to my room but did not.
Partner
10/10
Exceptional
19 Mar 2021
Davon

The feel you want and deserve.

If you've not experienced a Marriott hotel, you are truly missing out on comfort, quality, and the home style feel with a suite within the Residence Inn. All this, with style and upscale feel.
Partner
10/10
Exceptional
29 Dec 2020
Michelle
This location is great! Beautiful scenery!
Partner
10/10
Exceptional
03 Sep 2020
Wesley

Thank you! the poster children for travelers aid.

Our car died on I-10 heading home to Jackson, Mississippi from Destin, Florida. We spent an entire day getting the vehicle towed to a mechanic in Pensacola. Needless to say, when we arrived we were exhausted. The staff could not have been more accommodating. Of course, the next day, we had been told our car would be ready, but it was not meant to be. The staff allowed us a late checkout because we had no idea when the mechanic would finish with our car. We stayed again that night, and the following day, the staff treated us the exact same way. That day, when our car wasn’t finished until 5pm, they held our luggage so we didn’t have to haul it around in ubers. Not only that, they let us stay in the room we had been in until we found out for sure when the car would be ready. They could have easily just let us sit in the lobby. Such a kind gesture in such a stressful situation will be what sticks with me from my vacation this year. You never know what someone else is going through. thank you.
Business Family
8/10
Excellent
06 Aug 2020
Edward

Good, clean, hotel for Overnight Stay

Good, clean, hotel that was following recent Covid guidelines for cleaning and sanitation. Would recommend for families as this is a suite hotel if you need the extra room.
Friends_and_family Family
4/10
Poor
02 Jun 2020
Verified traveler
Terrible check in the lady at the front desk had no clue how to check us in and we had to wait 15 minutes for a coworker to show up. Unacceptable
Business Family
10/10
Exceptional
31 May 2020
Verified traveler
The location of this hotel was perfect making it an easy ride to the beach or downtown! The room was extremely clean, well equipped, and spacious. We will definitely return to stay!
Leisure Partner
8/10
Excellent
12 Jan 2020
Verified traveler
Great value and location. The breakfast staff was accommodating and gracious.
Friends_and_family Family
10/10
Exceptional
06 Jan 2020
Verified traveler
Loved that you had a full kitchen and the breakfast was great!
Leisure Partner
2/10
Poor
17 Nov 2019
Katharine

Crooks

$100 pet fee for one night is insanity. Loud group of adults in the lobby upon arrival at 10pm, front desk person did nothing to assure me they’d be quiet anytime soon. She also saw me walk in the front door to check in (with luggage) and answered a phone call and took her time to book a new reservation instead of helping me. Customer service 101, help the person standing in front of you, not the person on the phone who might be coming to your hotel in 3 weeks, Paula.
Self
10/10
Exceptional
28 Oct 2019
Verified traveler

Pensacola on Business

Staff was friendly, room was comfortable and quiet. Would recommend to others.
Business
10/10
Exceptional
30 Sep 2019
Verified traveler
Whole suite for a reasonable price. Close to downtown.
Friends_and_family Friends
10/10
Exceptional
17 Sep 2019
Monico

Great location

This place was great , we wanted to stay close to the beach but not to the point where everything was covered in sand . Awesome location and great staff , rooms were clean and full size fridge is a big plus along with kitchen . Will definitely be back .
Friends_and_family Family
10/10
Exceptional
11 Aug 2019
Verified traveler
Very helpful clean great job on the visit and the staff was super
8/10
Excellent
05 Jul 2019
Verified traveler

Overall good stay.

The bathroom needed a little attention but by no means terrible. The breakfast was nice, but if you were not early, you would not get a waffle or some other desired item. Coffee of choice should have been served until 9:30 for late risers. We actually thought breakfast should have been served until 9:30 and then put away. We didn’t like getting there at 9:00 and things being put away and juice and coffee being gone. One lady was super nice. We experienced her the first two days only. She wore a hair net. You could tell she cared about making a difference for others. The other two ladies were cranky and did not care about the guests at all. Front desk was super nice and other staff members were very cordial and helped with anything you needed. I would not hesitate to stay again, but I would probably ask for certain things to be done before arrival.
Family
10/10
Exceptional
04 Jul 2019
Mmckinish
Need to extend breakfast hours!! Other than that is was an excellent stay!
Leisure Family_with_children
10/10
Exceptional
22 Mar 2019
Verified traveler
Clean property clean room new sheets firm mattress n pillows
10/10
Exceptional
18 Mar 2019
Verified traveler
It was very clean. However, the commodes were outdated. Too low, need to uodate those.
Leisure Partner
10/10
Exceptional
17 Mar 2019
Travis
Absolutely great stay! We were staying due to the fact we were waiting to move into our new house in Pensacola. The Residence Marriott is truly a home away from home and due to the fact we were with our dogs it was amazing that the Residence is so welcoming to our furry friends during our transition.
Excellent staff!
Business_and_leisure Pet
10/10
Exceptional
21 Feb 2019
Verified traveler
The complimentary breakfast was by far the best I’ve ever seen at any hotel. They even had gluten free bagels
Business Self
10/10
Exceptional
05 Feb 2019
Verified traveler
Convenient location. Clean and good breakfast
10/10
Exceptional
17 Sep 2018
Porter

Best place in downtown Pensacola!!

Great staff and very clean!! Definitely up to Marriott standards!!
10/10
Exceptional
05 Sep 2018
Naz
Great location! Super friendly staff. Has all the essentials. 15 min drive to the shore line
10/10
Exceptional
03 Mar 2018
Debbi

Great hotel, close to everyplace I wanted to go

From the super friendly and courteous front desk personnel (Orlando), to the maintenance and maid crew, you can really tell these people love what they do and where they work! The room was a little awkwardly situated, but clean.The hotel is being renovated, so during the day there is construction noise.The continental breakfast had a large variety during the week, a little less on weekends, but still good. I would definitely stay here again if I ever visit Pensacola again.
10/10
Exceptional
07 Feb 2018
Verified traveler

Comfortable stay

This is a good place to stay. The breakfast choices were good and the service was excellent. The bed was comfortable and there was plenty of space. Full kitchen for those who need it.
8/10
Excellent
17 Dec 2017
Verified traveler
We stayed for the night to be close to my work Christmas party downtown...it was a 5 minute Uber ride to Palafox and was very convenient!
6/10
Pleasant
04 Dec 2017
Verified traveler

Nice Hotel and friendly staff.

However, overall the hotel seemed \"dark\" to me. Also wish there was availability of having dinner in the hotel.
10/10
Exceptional
07 Nov 2017
Vincent
I was there for a military funeral and the hotel was very kind to me.
Family
10/10
Exceptional
05 Nov 2017
kathleen
We came for a veterans funeral and the staff was very supportive with our plans. They accommodated our family room assignments. We all were very pleased with housekeeping also.
Family
10/10
Exceptional
22 Sep 2017
Holly

Great place close to everything in Pensacola....

Everyone working there was very nice, place was super clean and everything was fresh. Nice towels, nice sitting room, nice comfy bed, plugs everywhere for charging, a desk to work out, full kitchen, mini kitchen table, great free breakfast and free cocktails/food on weeknights.... it had everything.
8/10
Excellent
12 Sep 2017
Leigh

home away from home

First time to ever stay and will definitely be back! Room was spacious and cozy. Staff was extremely pleasant.
10/10
Exceptional
12 Sep 2017
Cassandra

Very welcoming

Took us in and treated us like family. We evacuated from South Florida to get away from hurricane Irma. The hotel staff was great. Waived all pet fees and deposits. Walking distance to food and beach wasn't far away. Very nice to us.
8/10
Excellent
23 Aug 2017
Kafahni

Nice hotel, great location near everything.

As someone who travels for work frequently, this hotel was a nice relaxing locale that I would recommend to anyone.
8/10
Excellent
18 Aug 2017
Verified traveler
Excellent walking distance to downtown and eateries
6/10
Pleasant
20 Jul 2017
Verified traveler
the room was large but not as clean as you would expect for the price.
8/10
Excellent
14 Jul 2017
Carol

easy

Convenient and clean
Partner
8/10
Excellent
23 Apr 2017
mark

your pensacola base of operations

a modern property in comparison to others in the immediate area. five drive historic district, tourist \"jitney\" (golfcart) service rides to that area available by third party (cards at frontdesk). better than average hot \"complimentary breakfast\", although they need to change their vendor (\"Canadian bacon\" at buffet old, bordering unacceptable), other items w/o prob. room comfortable, spacious, well equipped, with basic kitchen. ample parking. helpful front desk. fire pit area for your \"somemores\". if you wish to stay near oldtown, this is a very good choice.
Partner
10/10
Exceptional
29 Jan 2017
Verified traveler

Great hotel for concert at Baycenter

Room was awesome with fireplace. Front desk gave us info for GopherCart for a free ride over to Baycenter which was much appreciated! Easy to walk over to restaurants & little store next door. Fire pit outside was excellent for after concert socializing. Our room was definitely setup for comfort for a long stay.

Location & surroundings

Residence Inn By Marriott Pensacola Downtown
601 E Chase St, Pensacola, United States

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Residence Inn By Marriott Pensacola Downtown

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