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Towneplace Suites Pensacola

Pensacola Beach - FL · United States

481 Creighton RdView location

8.6/10Excellent686 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.4/108.4
Value7.4/107.4
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Towneplace Suites Pensacola

With a stay at TownePlace Suites by Marriott Pensacola in Pensacola, you'll be within a 5-minute drive of University Town Plaza and West Florida Hospital. This hotel is 11. 4 mi (18. 3 km) from Pensacola Naval Air Station and 3.

7 mi (6 km) from University of West Florida. . Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance. .

Make yourself at home in one of the 97 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and microwaves, as well as phones with free local calls. . Grab a bite from the grocery/convenience store serving guests of TownePlace Suites by Marriott Pensacola. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM. .

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Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite. . Distances are displayed to the nearest 0. 1 mile and kilometer. University Town Plaza - 0. 5 km / 0. 3 mi- West Florida Hospital - 2.

1 km / 1. 3 mi- Pensacola State College - 3. 2 km / 2 mi- Cordova Mall - 3.

With a stay at TownePlace Suites by Marriott Pensacola in Pensacola, you'll be within a 10-minute drive of University of West Florida and Pensacola Bay Center. This hotel is 6.7 mi (10.8 km) from Saenger Theatre and 13.8 mi (22.1 km) from Pensacola Beach Boardwalk.

Make yourself at home in one of the 97 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10 PM.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

University Town Plaza 0.5 km / 0.3 mi
West Florida Hospital 2.1 km / 1.3 mi
Pensacola State College 3.2 km / 2 mi
Cordova Mall 3.2 km / 2 mi
Ascension Sacred Heart Pensacola 3.4 km / 2.1 mi
AMC Bayou 15 3.7 km / 2.3 mi
Baptist Health Care 3.9 km / 2.4 mi
Roger Scott Athletic Complex 5.7 km / 3.5 mi
Ninth and Fairfield Shopping Center 5.9 km / 3.7 mi
Archaeology Institute 6 km / 3.7 mi
University of West Florida 6 km / 3.7 mi
Fast Eddies Fun Center 6 km / 3.7 mi
Brent Athletic Park 6.5 km / 4.1 mi
Highland Terrace Shopping Center 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
  • Babysitting service
Show 29 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Game room
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 BedroomSUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE QUEEN SIZE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 27 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    STUDIO Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 27 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable17 photos

    Room overview

    Smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Microwave
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    STUDIO QUEEN SIZE BED

    Room photos

    17 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Microwave
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 BedroomsSUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE TWO DOUBLE BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 27 m²STU.H6
    STUDIO AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    STUDIO Accessible

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites Pensacola

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Towneplace Suites Pensacola

8.6
Excellent
686 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
7.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
larry
room was cozy,clean we absolutely loved it ..Will stay agian
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Stephon
The location is perfect; you’re close enough to everything Pensacola offers, but secluded in the sense that it’s not noisy around the hotel. The water does not get hot. The cleanliness of the room is unsurpassed.
Self
8/10
Excellent
18 Jul 2026
Irvin
The staff were very cordial whenever you saw them. The room was clean. Breakfast was adequate.
Partner
8/10
Excellent
17 Jul 2026
James L
Everything was good except house keeping .
Family_with_children
10/10
Exceptional
12 Jul 2026
Laura
Excellent staff and very helpful. Loved having a mini kitchen and bathroom was very roomy.
Bed was clean and comfortable.
Easy drive to beach and local restaurants.
Love the location. Easily accessible and very peaceful. Nothing like the chaos of beachside accommodations. Breakfast attendant and the front desk were very welcoming. Really enjoyed them both.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Julie
The room was very clean, the staff was helpful and very nice. The only downside is the hotel does not have any beds larger than a queen size . Thank you Gigi and staff
Friends_and_family Family
2/10
Poor
10 Jul 2026
A
I have not yet received the refund for the charge that was placed on my credit card.

I have video recordings documenting the condition of the room at checkout, which show that it was left clean and in good condition. Everything that was in the room when we arrived was still there when we checked out. This includes all of the complimentary coffee, snacks, and other items in the coffee station, all of which were left untouched and unused. There was no damage to the room, and no issues or complaints were reported during our stay.

Please process the refund as soon as possible and let me know when I can expect it to be credited back to my account.

Thank you.
10/10
Exceptional
10 Jul 2026
michael
The staff was great.
Family_with_children
10/10
Exceptional
07 Jul 2026
Christyn
Very clean, friendly, and great breakfast options!
Business
10/10
Exceptional
05 Jul 2026
Curtis
Everything was so nice! It was clean!!
Partner
10/10
Exceptional
05 Jul 2026
Josh
experience is just great. They’re very friendly and I love the place.
Business Family_with_children
8/10
Excellent
02 Jul 2026
Domonique
Good for my two kids and dog didn’t know it was so far from the beach though but other than that I had a great stay
Family_with_children
2/10
Poor
28 Jun 2026
Toby
They screwed my reservation up and give it to someone else and didn’t have no room for me when I got there. They said they sent a refund to Hotels.com, but I have yet to see it.
Partner
10/10
Exceptional
27 Jun 2026
Mitch
M/A
Family_with_children
10/10
Exceptional
24 Jun 2026
Kahlesia
The hotel was nice and clean. The staff were amazing. I will definitely stay again.
Family
8/10
Excellent
21 Jun 2026
Karen
The room was confortable.
Family_with_children
8/10
Excellent
20 Jun 2026
Lee R Martinez
We had a small issue but the staff got us taken care of and made the stay a great time!
Family_with_children
10/10
Exceptional
19 Jun 2026
Winifred
I truly enjoyed my stay, the staff, and the Pensacola Beach.
Partner
10/10
Exceptional
12 Jun 2026
Ryan
great place and location. Close to lots of shopping restaurants and airport.
Partner
8/10
Excellent
02 Jun 2026
Ben
The staff were very friendly and helpful. The breakfast was good with plenty of choices. The only downfall was the very uncomfortable sofa bed.
Friends_and_family Family
8/10
Excellent
31 May 2026
Leonardo
Very good places.
Family_with_children
10/10
Exceptional
24 May 2026
Kelley
The absolute best place to stay! The staff is so friendly and helpful! The rooms are very clean and up to date. 10/10 would stay again!
Friends_and_family Family
10/10
Exceptional
19 May 2026
Amanda
Awesome
10/10
Exceptional
12 May 2026
tarah
it was very good
Family_with_children
10/10
Exceptional
11 May 2026
George
Everyone was helpful, we enjoyed our stay.
Family
10/10
Exceptional
11 May 2026
Teresa
The property is beautiful and well kept The lobby was inviting. The room was clean and kitchen was stocked with necessities like dishes and pans. The staff was helpful. Loved the oatmeal bar for breakfast!! We will definitely stay here again.
Family
10/10
Exceptional
10 May 2026
Tierra
Fully stocked room fully loaded breakfast quiet peaceful and clean site will book again for sure
Friends
6/10
Pleasant
10 May 2026
Hildaraye
We never had breakfast there.
8/10
Excellent
05 May 2026
Steve
Staff was very nice and helpful. Couldn’t ask for any nicer staff. I’ll give them 100.
Self
10/10
Exceptional
04 May 2026
Bryan
Hotel staff was all friendly, the room was clean and spacious. The breakfast options were very nice and the staff serving breakfast was super friendly and kept the breakfast area stocked. Would definitely stay again!
Friends_and_family Family
8/10
Excellent
29 Apr 2026
Bonnie
Older Town Place. Entry needs updating as difficult getting in with luggage. Staff was excellent. Breakfast was OK but less than in other Town Places
Partner
10/10
Exceptional
28 Apr 2026
Alicen
Rooms were clean-ish. Some really nasty spots on curtains, etc., black spots above shower, patch jobs. But was really impressed with size and room features.
Breakfast was mediocre. But again- we had a stove so and the room was stocked with dishes so that was a huge plus!
Family_with_children
10/10
Exceptional
21 Apr 2026
John
Great hotel.
10/10
Exceptional
20 Apr 2026
Shawandra
Can’
8/10
Excellent
20 Apr 2026
Kayla Ann
It was nice! Thank god my room was ready so I was able to check in on time. Staff was nice and sweet. Amenities were great as well. I wish the pool was open a bit longer in the night (10 pm)but apparently one incident ruins the fun for everyone else haha. Property was clean over all. The rooms are just a bit smaller than we intended but it was cozy. Breakfast was awesome. I had bagels, oatmeal, scrambled eggs with sausage and they had egg white frittata! Soo good. I do wish they had a bigger breakfast dining area but other than that, our stay was nice.
Partner
6/10
Pleasant
19 Apr 2026
Stephen
Room was pretty clean. Definitely had a problem that i could hear footsteps from the room above. I would try and get a room on the fourth floor if I stayed there again in the future. Breakfast was ok except for the waffles. Had chunks of sugar mixed in the batter or something, but it was terrible. Not worth the money spent.
Family_with_children
8/10
Excellent
15 Apr 2026
RANDAL
i did not have breakfast
Friends_and_family Friends
6/10
Pleasant
13 Apr 2026
Shantell
The hotel itself is on the smaller side. The lobby is one of the smallest I’ve seen & the breakfast area was pretty small. Breakfast was decent & the kitchen staff was nice.
Upon entry into our room it smelled of urine. The floors in the bathroom need to be taken up or they weren’t cleaned.
Housekeeping came to clean the floors our first night. My partner pointed out black spots on the ceiling that he thought was mold. I also made the front desk aware of this. There was a light out in the bedroom as well. The mattress in the pullout couch in the living room is severely old and should be replaced. Overall, it was only a one night stay - but I wouldn’t return for a longer stay unless some updates were made.
Family_with_children
10/10
Exceptional
12 Apr 2026
LaToya
Great room. Was spacious with a fridge, stove and sink. Breakfast was filling
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Stefanie
Staff was wonderful, quickly helped us change rooms when we were in a room that was right next to the elevator. Was there for a wedding so very understanding and helpful in getting us quickly moved. The property itself is a little dated, but very clean. The second room we were in was updated. Gigi, the manager was wonderful.
10/10
Exceptional
05 Apr 2026
Tammy
Our stay was great from the start,breakfast was great,staff was awesome!! Room was clean and stocked,linen was clean,no dirty spots...just needed 2 extra pillows and they was comfortable
Partner
8/10
Excellent
04 Apr 2026
Nicole
We didnt stay for breakfast, room was very clean as well as bathroom. Very friendly staff!! Excellent stay! My only small complaint the room did have a small odor but after i sprayed my perfume in the air it helped alot.
Friends
10/10
Exceptional
30 Mar 2026
Mashawn
The breakfast is basic but good. The rooms are a bit older but still very clean. The staff were all very friendly. The location is great!
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Saran
This place was amazing! Gigi from front desk was absolutely wonderful! She was not only helpful with finding great restaurants and places to see in Pensacola but she was truly one of the nicest people I have met! The whole staff both morning and evening were friendly and personable during my stay. Her and the staff's hospitality was something I truly appreciated and look forward to coming back.
Self
2/10
Poor
27 Mar 2026
Carla
Manager attitude is very poor. Housekeeping walked in on me AFTER I requested no services. Upon entering housekeeping did NOT knock. The housekeeper told on herself to the manager and she apologized. The next morning the GM told me she don’t appreciate me accusing her housekeeper for walking in on me as if I was lying. My privacy was invaded as well as the racist GM cussed at me and told me to get out! I will be reporting her to the owner and I inform you all DO NOT STAY HERE!!!! Very unprofessional !
Pet
10/10
Exceptional
24 Mar 2026
Alan
Everything was very clean. Breakfast was okay. Beds were very comfortable and pool was nice.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Torri
Yes
10/10
Exceptional
07 Mar 2026
G
Excellent
10/10
Exceptional
22 Feb 2026
Sharon
Yes
10/10
Exceptional
12 Feb 2026
Gilbert
Great room
Leisure Self
10/10
Exceptional
06 Feb 2026
LaKesha
Nice spacious room.
10/10
Exceptional
19 Jan 2026
Tracie
Friendly greeting at check in, the room was clean and comfortable. Great choices at breakfast and the staff kept everything stocked and cleaned as people were coming and going for breakfast. Great stay!
Partner
4/10
Poor
25 Dec 2025
Thomas
The room was not a suite. There was a lot of noise at night. The breakfast was poor quality.
Self
10/10
Exceptional
01 Dec 2025
Mashawn
The room was clean, staff was friendly and helpful.
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Norman
The staff was very good and helpful
Business
10/10
Exceptional
08 Nov 2025
Sharon
Yes, everything was excellent
Leisure Self
10/10
Exceptional
15 Oct 2025
John
The check in and check out was fast. Room had everything I needed.
10/10
Exceptional
08 Oct 2025
Kacilyn
The staff was so friendly and helpful! My dad had to have some accommodations after his surgery and they bent over backwards to help! The manager called and spoke to me directly to help me find a room that was wheelchair accessible. We were so impressed by their impeccable customer service! Thank you all so much for taking care of my family!
Business_and_leisure Family
8/10
Excellent
23 Sep 2025
Jan
Newly remodeled and updated made for an enjoyable stay
Leisure Family
8/10
Excellent
20 Sep 2025
Matthew
Nice place, but the breakfast is terrible, fake eggs, the lady serving used her bare hand to fill the waffle container without wearing gloves .. the other part of the stay was good…
Leisure Self
8/10
Excellent
11 Sep 2025
Grant

Toilet

Complained on check out that toilet seat was needing fixed as it came down when I was doing urine & hurt me , not needing Doctor or hospital but it was sore at time.
Partner
10/10
Exceptional
03 Sep 2025
Carlos
Very convenient
Leisure Family_with_children
8/10
Excellent
02 Sep 2025
Karen
Most of the staff, at least the front desk staff was excellent. Raveen and Kenneth were always willing to help and cared very much. The lady at breakfast was a little bit rude but breakfast was done very well. Crystal, the head housekeeper was also very willing to help
Business_and_leisure Self
10/10
Exceptional
26 Aug 2025
Robert
Best overall in a long time
10/10
Exceptional
25 Aug 2025
Barry
The property was pretty nice and felt safe. The location of this hotel was perfect for us. There were just a couple of things that I think could be changed. The room layout was a little odd with having the bed right next to the bathroom, and the queen size bed seemed small for two people. The breakfast was okay. There were plenty of varieties to choose from.
Leisure Partner
8/10
Excellent
14 Aug 2025
Lisa
Staff was friendly, checkin was quick and easy. Our riom was clean and the bed was comfortable.
Business Partner
6/10
Pleasant
19 Jul 2025
Karen
They put me in a handicapped room next to a barking dog in another room
They need to separate that.
Leisure Self
6/10
Pleasant
25 Jun 2025
Lois
Needed bottled water for every room.
Business_and_leisure
10/10
Exceptional
19 Jun 2025
Kevin
Clean room and great customer service! Enjoyed it!
Leisure Family
8/10
Excellent
14 Jun 2025
Randy
Friendly staff. Enjoyed our stay
Leisure Family_with_children
10/10
Exceptional
09 Jun 2025
chakira
Our stay was excellent.
Partner
6/10
Pleasant
07 Jun 2025
David
This was our second time in one week to stay here, our first two bedroom we had a few days ago was excellent. This time the room was not as nice and when we used the pull out the bedding from previous people was still in the pull out and it was dirty. They quickly fixed it. Still the pullout was not comfortable at all! Sleeping on springs basically. We did bring an air mattress. Next time we will not plan for the pullout as an option to sleep on.
Leisure Family
10/10
Exceptional
03 Jun 2025
Erika Lynn
Friendly staff , Clean and not far from food establishments and the beach second time staying enjoyed it very much highly recommend
Leisure Self
10/10
Exceptional
02 Jun 2025
Sarah
We needed a place to stay at the last minute with our dog. Every staff member that we encountered from check-in to check-out was friendly and accommodating. The nearby shopping center and kitchenette made it easy to eat in the room and the outdoor patio was perfect for breakfast.
Leisure Pet
8/10
Excellent
02 Jun 2025
David
This was perfect for our family of 6, we love the two bedroom that had a small living and kitchenette area. We already booked to stay here again. Very friendly and kind staff.
Family
8/10
Excellent
19 May 2025
Joe
The shower lining had mold on it. Other than that, it was a solid hotel.
10/10
Exceptional
07 May 2025
Michelle

10/10. Will stay again.

The room is larger than expected. Its very clean and comfortable. The full size kitchen with utensils, stove, microwave and a big fridge is awesome.
I will be staying here again.
Business Family
10/10
Exceptional
30 Apr 2025
Antiffany

Don't miss on this Awesome stay!

Appears to be newly renovated and it is lovely! Location is great everything is only a hop, skip and a jump away.
The afternoon desk clerk was so friendly and helpful, he went above and beyond. The rooms were nice and clean and very spacious!
EVERYTIME we are in Pensacola we will be staying here!
Friends_and_family Family
8/10
Excellent
27 Apr 2025
David W
Check in was curious and their breakfast was great with a lot of variety including sausage, eggs, waffles, fruit and beverages.
Leisure Family
10/10
Exceptional
13 Apr 2025
David
Great deal, great room, great stay
6/10
Pleasant
12 Apr 2025
Britney
Ok
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Patty
Would stay here again.
Leisure Partner
10/10
Exceptional
12 Apr 2025
Leslie
Will stay again, clean facility and pleasant front desk workers day and night. No complaints
Business_and_leisure Family_with_children
10/10
Exceptional
31 Mar 2025
AvA
Love my room
6/10
Pleasant
28 Mar 2025
Teresa
Check in was perfect, the room was comfortable, unfortunately the rooms are not very quiet. We could here our next door neighbors phone conversation at 4am.
Partner
6/10
Pleasant
21 Feb 2025
Shan
Still waiting on deposit
Business_and_leisure Partner
10/10
Exceptional
17 Feb 2025
Tom
Absolutely a perfect check in and perfect room
Business Self
10/10
Exceptional
12 Feb 2025
Betsy

Friendly and Helpful

The staff was extremely friendly and helpful. Bryan at the front desk really exceeded my expectations in helping me to be safe and to help me with directions. His attitude is superb and he should be very valued.
Self
6/10
Pleasant
10 Feb 2025
Nadyely Dayara
Super spacious and lovely suite! There’s no heater. Only concern was mold underneath the sofa bed mattress (we’re assuming from the cold) and the couch smelled like urine in one specific spot. Other than that the room was very clean! Enjoyed the area that it was in, lots of food, drinks, and was a short walk to the beach.
Business_and_leisure Friends
10/10
Exceptional
06 Jan 2025
Jakera
Front desk staff very friendly and polite. Awesome customer service. Room was cleaned, and had everything we needed. Two bedroom suite was comfortable and spacious.
Friends_and_family Family
10/10
Exceptional
23 Dec 2024
Kristal
Everything was nice
Leisure Self
10/10
Exceptional
21 Dec 2024
Rebecca

Nice hotel

The hotel was nice. It just started a renovation the day we checked in. My only complaint is there was no room service. When we asked for more wash clothes, there were none available. All I ever really want when I stay at a hotel is for fresh towels daily.
Partner
10/10
Exceptional
13 Dec 2024
Kimberly
The room was nice and updated! I thoroughly enjoyed our stay. The front desk staff were very professional! When I checked in Lee was very courteous and knowledgeable. Upon checking out Mrs. GiGi was very courteous as well. And I commend Kenneth the house keeping supervisor for making sure the rooms are up to part! This was our second time staying and definitely won’t be the last!
Partner
10/10
Exceptional
07 Dec 2024
Bianca
The two bedroom suites were so big and comfortable. Great price
Leisure Family
4/10
Poor
07 Dec 2024
Verified traveler

Rooms need attention

The staff was nice but the room wasn't clean and needed a lot of work. It doesn't seem like they prioritize keeping up with the rooms. The floor looked like it hadn't been vacuumed in weeks, the ceiling in the bathroom is falling apart, the light fixture in the bathroom is rusted horribly, the sofa and ottoman are dirty and have stains, there's a hole in the a/c unit and electrical tape holding the door together for the a/c settings, etc.
Friends_and_family Family
10/10
Exceptional
06 Dec 2024
Susan

Medical Overnight 👍👍👍

Our stay was for one night for medical purposes. Brother had partial corneal transplant at Sacred Heart. And with next day follow up. Live in Lynn Haven Fl. 2 1/2 hours away. Excellent staff at the front desk very friendly, kind , and helpful.
Friends_and_family Family
6/10
Pleasant
01 Dec 2024
Verified traveler

normal

overall, room setting is normal and good enough. one uncomfortable point was poor drain of sink.
Friends_and_family Friends
10/10
Exceptional
29 Nov 2024
Richard
They were really great about fixing a problem we had. All went smoothly.
Leisure Pet
8/10
Excellent
27 Nov 2024
Adam
Location is a bit confusing to get to.
Leisure Partner
10/10
Exceptional
26 Nov 2024
Estora

Great place

Great place to stay
Friends_and_family Family

Location & surroundings

Towneplace Suites Pensacola
481 Creighton Rd, Pensacola Beach, United States

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Towneplace Suites Pensacola

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