Name: Extended Stay America - Pensacola - University Mal
Address: 809 Bloodworth Ln, Pensacola Beach, 32504, US

10/10

Exceptional

29 Jul 2026

Leosvany

Was super nice the people all clean too
And very quiet

6/10

Pleasant

25 Jul 2026

Monica

Not the cleanest but no bugs!! And felt safe

4/10

Poor

19 Jul 2026

Celeste

Room smelled of urine, bathroom was not stocked with toilet paper or hand soap, and still had a previous guest’s belongings. The hotel was double booked and made check-in confusing and worrisome. Stay here as a last resort.

Family_with_children

2/10

Poor

11 Jul 2026

Harman

Find somewhere else I wish I read the reviews first.

6/10

Pleasant

11 Jul 2026

Isaias

To manage expectations, I understand this isnt a Marriott Inn. You get what you pay for.

As for my expierence on 07/10/2026

Staff was outstanding and they gave me the impression that they love working there.

I had no issues sleeping overnight, my room was ice cold and quiet. No smell of smoke.

Got quality sleep here.

The kitchen that came with the room was a neat amenity for those that need it.

The door to my room had expanded to the point that it wouldnt close unless you used greater than normal force.

The only elevator was inoperative, the 3rd floor carpet condition is in need of replacement.

The nightstand in 332 was in poor condition, greasy and chipped from years of use.

The bedskirt was in need of replacement, it had discoloration spanning the entire length

The bed had a single strand of short black hair, underneath the left pillow.

Self

10/10

Exceptional

10 Jul 2026

Martina

Great place for last minute stay

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Leslie

The staff was great, very helpful. But the property definitely looks better outside than on the inside. The restroom floors were lifted on the corners, you had to be careful while getting out the shower. The shower curtains were yellow/brown instead of white. Definitely needs some upgrades. If you are there for 1 night or 2 i guess it's okay.

Family_with_children

6/10

Pleasant

06 Jul 2026

Sivaramakrishna

The elevator was not working almost for 24 hours and felt hard to carry my kids from the first floor to the third floor using staircases where my room is located.

Family_with_children

6/10

Pleasant

06 Jul 2026

Briana

I got a double

10/10

Exceptional

06 Jul 2026

Angela

This property is old but you get what you pay for
The staff was very nice and helpful

Self

2/10

Poor

05 Jul 2026

Lydia

Clean room and lobby

Family_with_children

4/10

Poor

02 Jul 2026

Tressia

I think I might have been given the room that was not yet completed in being fixed. The toilet.. it wasn't connected to the floor and was off balance, it rocked when you tried to use it. There was no remote, the front desk girl tried but none worked. So I bought one for the room. The tub, the grip used in most hotel bathrooms was gone and there was no in tub bath mat anywhere in the hotel. I bought one for my room. The fan over the stove didn't work, so I had to use the bathroom fan when I cooked anything in the kitchen.
I guess this is what you get in Florida, I will say... Pretty much every guest in this hotel, was among the most amazing people I've met in life..

Self

2/10

Poor

29 Jun 2026

Brittinee

Checked out 10mintues after checking in room was nasty it smelled of cat urine and there was nasty stuff left in the sink. property was not well kept. Smelled of weed as soon as we walked in.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Akib

The room was clean and decent. However, the breakfast was just a few packaged foods you have to pick and go, no proper breakfast with a place to sit. Might as well as No Breakfast Included.

Friends

2/10

Poor

20 Jun 2026

Julie

Didn’t stay. Walked in our room-looked around and went & got a refund. Sooooo gross!! Dirty, old, work out

Family_with_children

6/10

Pleasant

16 Jun 2026

Launa

While clean the room was very damp and musty. Front desk lady was lovely and helpful. The vending machine didn’t work.

Family

2/10

Poor

14 Jun 2026

Michael

I rarely leave negative reviews, but this stay was honestly one of the worst hotel experiences I’ve ever had.

The problems started the second we opened the door to our room. The smell was overwhelming, a combination of weed, mildew, and cat urine that hit us immediately and never went away. It was impossible to relax or feel comfortable in a room that smelled that bad.

The room looked worn down and poorly maintained, and cleanliness clearly wasn’t a priority. When we brought our concerns to the staff, there was little sense of urgency to address the situation or make things right.

A hotel room should provide a clean, comfortable place to rest. Instead, we spent the entire stay trying to ignore the odor and counting down the hours until we could leave. For the price we paid, this experience was completely unacceptable.

I understand that hotels can have occasional issues, but strong odors like this don’t develop overnight. It felt like this room should never have been rented out in the condition it was in.

Unfortunately, I cannot recommend this hotel to anyone. There are plenty of other places to stay that actually value cleanliness and guest comfort. Save yourself the disappointment and book somewhere else.

Self

2/10

Poor

14 Jun 2026

moises

Cuarto sucio. Y muchas cosas en mal estado y rotas

Partner

2/10

Poor

10 Jun 2026

David

The very first room we went into it smelled like someone smoke a pack of cigarettes in there went back to the desk and ask can we get another room and the second room we went to the room had same smell but a little less of the cigarette smell I will never return to this Extend Stay ever. The bed was uneven and very hard. The check out morning the maintenance man tried to walk in our room without knocking and said he didn’t know that someone was checked into the room. So that tells me very poor communication.

Partner

4/10

Poor

03 Jun 2026

Alvin

It’s an old hotel. No amenities. Only 1 staff worker. Don’t recommend.

Partner

2/10

Poor

31 May 2026

Paulette

There is a deposit for non credit card users and the property is terrible.
Nothing is maintained . The halls , the lobby even the elevator was dirty.
Rooms are dirty and need a maintenance check. Everything in this hotel needs updating.

2/10

Poor

26 May 2026

Mark

Elevator smelled of human urine, carpet throughout route to room filthy & stained. Hotel room has strong marijuana smell along with cherry air freshner. Left location for different hotel. Don't bother with this location.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Joseph

Let us check in early

2/10

Poor

13 Apr 2026

Otha

Filthy room. Hair on clean towels. Refrigerator full of rust and wouldn’t open. Looked like someone lived in that room for a months. Lots of areas with stain that could have been wiped up but evidence that room has not been cleaned at all.

Self

4/10

Poor

30 Mar 2026

John

The staff there was great! The condition of the room was bad. There were small holes in the wall between the beds.
Microwave was rusted from the inside, When we entered the room the windows were open and a light smell of smoke. Basically, everything was old and dingy and needs to be gutted and updated. The outside of building and lobby seem to be in good shape

Partner

8/10

Excellent

29 Mar 2026

C.

It was a good area. Centrally located, to area restaurants, shopping & highways.

Hotel had a few issues. But during our stay, they were making improvements, to better the overall hotel health.

Reasonably price, considering. It’s worth a stay and experience the ambiance it provides.

Friends

6/10

Pleasant

25 Mar 2026

Gurjeet

Staff was nice and professional but property wasnt in the best shape. Had a really bad smell. And appliances were rusted.

Self

6/10

Pleasant

22 Mar 2026

Sara Alejandra

The staff was nice but the place did have a smell of marihuana and cigarettes. The fridge in the room was stained as well as the kitchen area. I believe for the price it could've been better.

Self

8/10

Excellent

22 Mar 2026

Christopher

It is a place on a budget. Rooms are so-so but not bad. Staff is very friendly, but it’s a property trying to improve.

It’s close to several area attractions, particularly restaurants.

Easy access to highways as well.

Family

10/10

Exceptional

21 Mar 2026

Lillie

Yes

6/10

Pleasant

17 Mar 2026

Raul

Fiction

8/10

Excellent

05 Mar 2026

Jeweldean

Some problems but was dealt with quickly

8/10

Excellent

01 Mar 2026

Irving

Yes/ clean room.
I would not recommend this place, because it was more of a place where people live by the week. Very old establishment and it needs a lot of updating. On a scale of 1-10 I would rate it a 4.

Self

2/10

Poor

31 Dec 2025

tabitha

Kitchen had no dishes whatsoever, and the breakfast was coffee and a muffin. Nothing else. The bathroom sink wasn’t fully clean. There was some residue in the sink and it smelled weird.

Friends_and_family Family

2/10

Poor

18 Dec 2025

reynolds

That's right it was horrible all of it

2/10

Poor

05 Dec 2025

Ken

The kitchen paint chipped, cabinets dirty, bad condition.

Business_and_leisure Partner

2/10

Poor

23 Nov 2025

Ashely

The lady who was there was amazing! She did the best she could with what she had but the overall room n building was a mess and I’m from the ghetto! Hate it was not worth $80

Leisure Partner

2/10

Poor

10 Nov 2025

Barbara

Staff was great. Floor was disgusting. I went to the front desk at almost midnight and got a mop and spray and cleaned all the floors in the room. I have pics of how dirty it was

2/10

Poor

30 Oct 2025

Kathleen

I would rate it an absolute disgusting place. There looked to be dry vomit on the refrigerator. I had driven 13 hours got in late was exhausted. It was too late for me to go driving around where I wasn’t familiar with the area at all.
The sheets and pillow smelled like an ashtray and when I woke up I could there were holes through the curtains. Disgusting hairs in the bathroom sink and shower. I felt so sick and I wouldn’t recommend this hotel EVER! Disgusting and gross, horrible service when I checked in. This would be a HARD DISGUSTING 0.
Whoever thinks they’re doing a good job managing this place fire them seriously.
I can’t even imagine who is rating this even one star 0 this hotels needs a full blown re-do and a restructuring of staff. The gal came out with headphones on her head and was rude.
Definitely NOT doing her job.
There was the supposedly cooktop totally damaged rusted and old probably never worked.
I’m so disgusted I have pictures. Should not be even a recommendation for Expedia.

Business_and_leisure Self

2/10

Poor

23 Oct 2025

Rachelle

The floors were dirty, and the room smelled. I didn’t even hang out in the room only slept. I left with bites on my arms. Never ever again will I stay there.

Leisure Family

10/10

Exceptional

06 Oct 2025

Loretta

The rooms were clean that they had silverware plates, everything that you needed.
Had no problem, getting clean sheets and lining nothing.I just enjoyed my stay

Business_and_leisure Family

10/10

Exceptional

06 Oct 2025

Loretta

The staff was so wonderful. They were very helpful. They worked with me. There's no question or doubt that I've really enjoyed my stay. And it's all because of them

Business Family

10/10

Exceptional

16 Sep 2025

Ishmael

Everything was fantastic

Business_and_leisure Pet

2/10

Poor

08 Sep 2025

Jenny

Sábanas rotas , golpe

10/10

Exceptional

04 Sep 2025

Harold

Excellent

8/10

Excellent

24 Aug 2025

Joshua

The hotel was good for the price. The front desk was helpful. The only thing was the condition of the room was outdated. The fridge had rust on the outside, one of the drawers on the TV stand was broken, and the fan in the bathroom was very loud. But those just show the age of the building; nothing that made it a bad stay.

Leisure Self

8/10

Excellent

20 Aug 2025

Ryan

Last minute needs

Leisure Self

6/10

Pleasant

19 Aug 2025

Paola

musty smell, old appliances, sticky floor

Leisure Family

2/10

Poor

13 Aug 2025

Carlos

Only needed a room to grab a few hours of sleep for a long road trip: didn’t get any. The TV didn’t work. The A/C wasn't working properly, so it was warm and muggy. There was no ice machine. Was told bc it was extended stay, ice cube trays were present. No ice cube trays anywhere. Steam cleaning floors at 7:30 am. Harassed by front desk on 4 separate occasions at the door asking about checking out - started at 8 am and continued until 10:30 am. I should've saved the $63 and slept in my car!

Business_and_leisure Self

2/10

Poor

02 Aug 2025

Ashley

This was the worst experience I’ve ever had on vacation starting first with the deposit for the room I was not aware of that fee until I was checking in

The staff very unprofessional

The whole entire hotel stinks like smoke when you walk inside and when I walked into my room an I couldn’t even step completely in from the stench I had to just walk back out to request a new room

Bathroom very small no walk space at all sink leaking water non-stop

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

Andre

Did not have housekeeping

Friends_and_family Family

2/10

Poor

02 Aug 2025

Edgar

We ending not staying at this property, as soon as we arrived there was more than 6 homeless outside the property very close to one of the exit doors, the smell of marijuana was extremely strong, but we decided to give a chance and walk in to check the inside and the smell of marijuana was even stronger and people that were inside their look high and we feel intimidated and uncomfortable, the front lady was ok and she tell us we need to pay a $100 dls deposit to check in.

Leisure

2/10

Poor

30 Jul 2025

Benicio

Expedia was not transparent that there would be a deposit of $150 dollars. I did not stay here and left elsewhere. The place smelled like weed and was dirty. My wife and I did not feel safe to stay at this location.

Leisure Family

2/10

Poor

30 Jul 2025

Rohan

This property should not be rented to the public, it is a health concern. How can you rent a property that has visible mold and don’t want to refund after you decide not to stay because of health concerns.
Unthinkable

Business Family

2/10

Poor

29 Jul 2025

mickey

Would not recommend anyone to stay at this location

Leisure Family

4/10

Poor

24 Jul 2025

Daisy

Peeling off vynil floor in the bathroom , cockroach on kitchen area that my husband killed it. Nasty smell in the room and dirty carpet.

4/10

Poor

24 Jul 2025

j

Poor maintenance

2/10

Poor

23 Jul 2025

Lacy

Disgusting

Leisure Family_with_children

4/10

Poor

10 Jul 2025

Melaney

Room was dirty and smelled

2/10

Poor

09 Jul 2025

Verified traveler

do not book. trust.

Photos online make it seem more clean than what the rooms really look like. Kitchen in the room was all completely busted up, rusting and moldy. Floors in room were extremely dirty and felt greasy

Friends_and_family Family

2/10

Poor

08 Jul 2025

Latasha

The rooms smelled like dog and cat urine. It was awful. The carpet was nasty and dirty. The hallway to our room was dark. Everything about the hotel was nasty and dirty.

2/10

Poor

30 Jun 2025

Larry

BAD

Dirty bathroom had to buy cleaning supplies, hair on baseboards in bathroom, under bed was filthy still had stuff from last guest, tub and toilet was dirty.

Friends_and_family Family

2/10

Poor

26 Jun 2025

Abhijeet

Bathroom door wasn’t closing, bathroom sink was blocked, cockroaches in the room, smells. Hotel was full so they unable to change the room. Staff wasn’t apologize for inconvenience.

2/10

Poor

23 Jun 2025

Daisy

Hotel was nasty. There was long hair everywhere. Random people just walking around parking lot very late at night. Had someone stare at me while I unload my car. Would not be comfortable to stay here as a female by myself.

Leisure Partner

6/10

Pleasant

14 Jun 2025

Marckenly

Facility wasn't so great for it's price. Njce staff. Room was decent with good space and a kitchen. But the floor just felt funny. And the elevators felt very unsafe, it shaked, and was very slow.

Leisure Self

8/10

Excellent

10 Jun 2025

Md Shahidullah

Too noisy

2/10

Poor

08 Jun 2025

Dustin

Disgusting, the room was smelled like pee, the bathroom tub was disgusting, and it appeared that prostitution was going on. I would never in my life stay at this place again.

Business_and_leisure Self

6/10

Pleasant

02 Jun 2025

Teresa

We stayed for one night because we were driving through. Check in was a breeze and the staff was amazing. The location is great because there are several restaurants and shops around. I only have three complaints; first one is that there was someone on our floor smoking weed in their room and it permeated the entire hallway. I was traveling with 2 smaller children and they even commented on how bad it smelled. Second complaint is that the hallway carpets are extremely dirty as well as the room floors. We took out shoes off in the room and within 15 minutes, our feet were black. I ended up mopping the room floors with the Clorox wipes I brought. Third complaint is there is essentially no breakfast. I intentionally searched for a hotel with breakfast to help us save on time in our travels. The breakfast was coffee, muffins and granola bars. Needless to say, we lost time due to having to stop and find somewhere to eat. Overall, it was not too terrible and I would stay again if I was passing through and did not have kids.

Leisure Family_with_children

4/10

Poor

27 May 2025

Robert

The property and the room are very run down.

Leisure Self

10/10

Exceptional

26 May 2025

Komlanvi

Friendly staff

Leisure Family

2/10

Poor

23 May 2025

Erik

Do not stay here

Entire property reaks of smoke even though they boast non smoking property. No blankets available for the beds, was told they were short so not every room gets blankets. Breakfast is a joke,packets of grits and oatmeal. Area is run down

Friends_and_family Family

4/10

Poor

21 May 2025

Aileen

Love the staff they are wonderful. However this building needs a lot of work.

2/10

Poor

20 May 2025

tami

Will never stay at an Extended Stay again…

Dirty AF. Bathroom floor was peeling up at the base of the shower. There were items under the bed, we were so grossed out we wore socks and slides the whole time, the elevator was extra sketch and the lobby doesn’t have a restroom (not that I’d use it after seeing the state of everything else), one bed was hard as a rock & soooo uncomfortable (& I had just spent the past 5 nights in an rv!) Do yourself a favor and scroll right past this hotel.

Friends_and_family Family

2/10

Poor

18 May 2025

Steve

Smelled like pot. Carpet felt like it had never been cleaned. Street walkers in the parking lot. Guys strung out in the parking lot. Missing cover plates on the electrical plugs. Lights out in rooms. Iron didnt work. Ac didn't work the first night. Terrible stay.

Family_with_children

4/10

Poor

06 May 2025

derick

Hallways and lobby have reeking cigarette smoke smell as soon as you enter. Very unpleasant experience for my family. Staff was nice and I understand that the condition of property was not their fault.

8/10

Excellent

01 May 2025

Keva

Overall great place to stay fairly cheap

Room was outdated but very clean. The ladies at the front desk were friendly and extremely helpful. Checking in and out was quick and easy

Self

6/10

Pleasant

01 May 2025

Joanne

Check in was good. Bed and pillow was ok. Breakfast was slim pickins but that what you get for a low price.

Leisure Partner

4/10

Poor

29 Apr 2025

PAUL ANTHONY T.

Front desk lady was really nice & friendly! Everything else went downhill from there, funky odor in the elevator and the hallways, dimly lighted hallway, drain in the bathroom sink was not working, had to use the kitchen sink.
Overall, you're better off somewhere else...

Leisure Self

10/10

Exceptional

28 Apr 2025

Robert

Excellent place to stay will stay again

We had a great time people at the hotel were super nice they took care of all of our accommodations especially the blonde headed lady at the front which was the manager of the hotel she was super nice and I think she deserves a raise

Business Family

8/10

Excellent

20 Apr 2025

Rossie

This place is a little outdated but the staff make up for any deficiencies! They are friendly and seem happy to serve! It’s on a highway so the traffic at night was pretty noisy. Other than that, it served it’s purpose.

Leisure Partner

6/10

Pleasant

14 Apr 2025

Marian

It was fine for one night, clean but very dated

Self

4/10

Poor

10 Apr 2025

Joy

Way too many smokers, smoking in their rooms. Hard to tell how clean the room was in all that smoke

Business_and_leisure Self

8/10

Excellent

09 Apr 2025

Carlos

It’s a nice place to stay

The place is good and the employees are nice the room was clean but had to issues the refrigerator didn’t work and the a/c had problems.

Business

2/10

Poor

08 Apr 2025

Joshua R

Filthy

It was not a good experience. Came from an Ohio for a family funeral with my two girls and wife. The filth of the room wasn’t good

Friends_and_family Family

8/10

Excellent

05 Apr 2025

Demario

It was not clean

Leisure Partner

6/10

Pleasant

01 Apr 2025

Verified traveler

Not My Best Experience

Let's start with the hotel picture. I would have been delighted if that's what the entrance really looked like. Moving onto the night I checked in when a few folks were having an open fire in the rear parking lot. The stray cats were whatever, added a home-y feel I suppose. Person at front desk was hardly ever available throughout my stay. Breakfast was very few take-out cups left, mini muffins, instant oatmeal (no bowls) and Nutrigrain bars. While the lobby area was decorated cute for Easter my room was abysmal.
Upon opening the door I was blasted in the face by a strong smell of dog, my remote was chewed by a dog, I killed 1 cockroach walking across my carpet that evening, the linoleum around the toilet was black & pulling up around the tub...great place for mold to grow. The microwave was dirty & rusty, stains on my sheets, halogen bulbs on bedside lights broken, and in order not to hear the outdoor conversations through my 1st floor window I had to buy a noise machine to sleep with. I even went to the Dollar Tree to purchase room spray the smell was so bad. This place needs a complete remodel. I've stayed at Extended Stays before and they were NOTHING like this. Great location and fast Wifi but the guests living there is very noticable. The covered Corvette outside the front entrance should be moved to the back. That doesn't look good. I would not stay here again but knowing I was there just to sleep and shower so I could visit my daughter in Ensley made it palatable.

Self

8/10

Excellent

17 Mar 2025

Cindy

They don't do clean rooms, make beds or change towels out until you have been there for 14 days.
I think these things need done daily.

4/10

Poor

02 Mar 2025

Vanessa

While the staff was fairly nice the rooms were dirty and had broken fixtures. There was hair caked in the tub drain. Some of the pillows were so flat they were as thick as a blanket. I stayed here because recent reviews said it was a good place but it was not at all

10/10

Exceptional

01 Mar 2025

Rachel

Good

Business_and_leisure Family_with_children

4/10

Poor

24 Feb 2025

a

Not clean

The room was filthy. Grease-like goo covered all the furniture. The carpet was very dirty. Mostly because of the lack of cleanliness.

It is unfair to have to pay these prices for something like this.

Business Self

10/10

Exceptional

23 Feb 2025

Maurice

Quite and convenient

Leisure Self

10/10

Exceptional

23 Feb 2025

Maurice

It’s quite and convenient!

Business_and_leisure Self

2/10

Poor

16 Feb 2025

Marche

Nasty and Unsanitary

Rooms were FILTHY! The floor hadn’t been mopped or swept in a long time. The bathroom vent was covered in lent and made so much noise. The back of the door was very dusty. Inside the kitchenette cabinets was filth. Reeked of cigarettes and pets. DO NOT BOOK!

Friends_and_family Family

4/10

Poor

09 Feb 2025

Hiep

Too many smokers in this hotel.

4/10

Poor

09 Feb 2025

Allen

Dirty

Not a good part of town, Everything was dirty, Fawcett was leaking,