South Palms Panglao Mgallery

Philippines , Bohol
PANGLAO, Barangay Tawala Panglao Island Bohol Province, Yes
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16 reviews shown

4/10

Poor

01 Mar 2026

Danielle

While the property was absolutely beautiful, the customer service and and hospitality were lacking. I find it confusing to see so many raving reviews, yet our experience was so different. It felt like all the attention went to building a beautiful 5 star resort, but there was no staff training to create the experience you’d expect at a place this nice. We sat at the pool for about 20mins and were handed our menus (There was only 2 other people at the pool this entire time). After about 40+ mins we realized no one was coming back to take our order. We had to walk to 3 separate restos/bar because no one seemed

10/10

Exceptional

07 Feb 2026

Franklin

The staff was very friendly and accommodating. The room was very nice, clean, big, especially the shower. The breakfast team at Uma was excellent! Special callout to Eric and JM for their attentive service and friendliness, and Michi and Kim too! They knew what we needed or wanted even before we’d ask. Able was so nice to help resolve an issue we had. The front lobby staff were also very helpful, members were Bryan, RJ, Ryan, and Mike.

Leisure Partner

8/10

Excellent

04 Feb 2026

Robert

The room was lovely, but the resort is huge and a bit too group orientated. Food was nice but overpriced, compared to other eateries. happy hour at beach bar was reasonable value tho.
Beach is nice, but no snorkelling reef and sand entry to see is a bit boggy with a lot of sea grass. Not really a paradise beach.
Rained a lot too.
Alona is mad, but well worth the 200 peso Tuk Tuk
Go exploring, hire a car from Island life, great value and they will bring to hotel.

10/10

Exceptional

03 Feb 2026

Christophe

This hotel is a great place. It has been totally remodeled, and they have done a fantastic job. The rooms are very comfortable, with a huge shower, a great balcony with an ocean view. The staff is very friendly and efficient.
The beach and pool are incredible (but bring water shoes as there are a lot of coral and sea urchins), and never felt crowded (even when the hotel was well occupied). No need to rush at 7 am to get your lounge chair, as in many places.
The breakfast buffet is excellent with lof of different choices (the only complaint could be the time to get a cappuccino, and the lack of fresh mangos)
The restaurants are good but a little limited.
In summary, a real great place for a quiet vacation

Leisure Partner

10/10

Exceptional

23 Jan 2026

James

Having access to a swimming pool right from my room was an amazing experience. The property is new, state of the art design and construction. In room refrigerator with an endless supply of filtered water. The staff is young, vibrant, energetic and talented! The property is beautifully maintained. The GM, Danish was very personable and welcoming. The concierge’s Kristian and Jack were wonderful. This property is a must if you visit Bohol!

10/10

Exceptional

22 Jan 2026

Samuel

The staff were super helpful, particularly with my partner’s gluten allergy. Carl Custodio made sure we were well taken care of (thanks Carl!)

Clean room, wonderful spa experiences, and talented entertainment team! Highly recommended!

Leisure Partner

10/10

Exceptional

10 Jan 2026

Edgardo Ocampo

Easy to use app

10/10

Exceptional

09 Jan 2026

Miranda

Staff service was excellent and the entire place was clean, beautiful and overall pleasant

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Michael

Resort is brand new, super friendly staff. They all remembered my name.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Leica

I would highly recommend staying here! I think it’s one of the best resorts I have stayed at. The ambience of the cultural heritage incorporated here very beautifully and also the staff here are very courteous. The small, thoughtful gestures by all the staff here are remarkable and memorable. I will definitely come back and hope to have the same experience.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Verified traveler

Awesome!

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

giuseppe

Tutto perfetto. Peccato per il mare di fronte al resort che è inpraticabile. Basta comunque fare 10 minuti a piedi sulla spiaggia per trovare un bellissimo mare cristallino

Partner

8/10

Excellent

23 Feb 2026

Gerda

Schönes Resort tolle Anlage .
Strand zum schwimmen nicht geeignet!
Aber alle sehr nett …
Unsere Koffer sind nicht angekommen-und anstatt sie bei Ankunft in unser Zimmer zu stellen -mussten wir erst bei der Rezeption nachfragen. Das kennen wir anderes!
Es sollten auch Wohnbereiche für Single & Paare geben ! Wir hatten zuerst das Aggregat neben uns - und danach eine Familie mit 2 Kindern - die den ganzen Tag sehr laut im Pool waren … da es regnete haben auch wir viel Zeit am Zimmer/Terrasse verbracht .
Pool Bar nett aber man bestellt und es kommt mal mehr mal weniger oder auch gar nichts . Chips gibt’s nur bei Nachfrage.
Frühstückts Kaffee braucht seine Zeit - da ist man fast schon wieder fertig ….
Wir mussten früh zum Flughafen. Rechnung war zwar fertig aber ohne Aufstellung. Und auch den Bon für die hinterlegte Caution haben wir nicht bekommen!
Taxi Transfer zum Flughafen wurde bestellt aber ohne Preis Info an uns
Die knappen 10 min für 1350 Philippinische Peso -
Unglaublich vorallem wollte der Taxifahrer uns zum Hafen bringen und nicht zum Airport.
Wir finden der Transport bei An und Abreise sollte bei diesen zimmerpreisen inklusive sein ! Volle Abzocke
Das Frühstück haben wir vorbestellt um es noch im Hotel zu genießen auch daraus wurde nichts - es gab eine Take away Box die außer Kaffee und Croissant nichts für uns hatte .
So schade das diese tolle Hotel keinen top Service bietet!
die Concierge war großartig ! Top

10/10

Exceptional

14 Feb 2026

Alexandra

The hotel was wonderful. The staff was super friendly. We really appreciated the happy hour that started at 14.00 :) The food was delicious and there were also good wine options. The sea was really calm and is not for swimming but with the pool it was wonderful to look at the beach.

Partner

10/10

Exceptional

14 Jan 2026

sunyoung

객실은 살짝 작은듯 한 느낌. 욕조는 없음. 샤워장에 문이 따로 없음. 침대가드 없음. 아이용 발판있는 변기커버 제공해줌.
아이용 슬리퍼 제공해준다고 이메일로 답변 받았지만 아이용은 따로 없고 슬리퍼 하나 더 보내달라했더니 보내줌. (여성용이 남성용보다 작으니 필요한 사람은 여성용으로 요청하세요)

고급 리조트로 조경도 풀장도 식당도 예쁘고 직원들도 많니
친절하고 버기카도 잘 태워주셔서 아이가
재미있어했습니다. 만자레스토랑 피자가 맛있어서 3박동난 피자만 4-5번 먹었음. 마르게리따 맛있고 망고스무디 맛있어요!
우마 조식 괜찮음. 아이스크임도 있어서 좋았음. 망고가 없어 아쉬움. 커피는 필리핀은 좀 아쉽긴 한듯. 금액 좀 더 내려가면 재방문의사 있음. 샤워필터 필수. 하루만에 변함. 큰방만 욕조가 있는듯. 아쉬움. 하지만 좋았음.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

PEI CHEN

房間很具有設計感且乾淨整齊，服務人員也都有很優異的服務，且有熱情，整體住宿的感受很不錯，唯獨訂房時並不清楚細節，房間陽台是沒有直接面海，但有協助入住到有泳池半花園離海灘較近的地方，也是很容易去享受泳池與海灘🏖️

Partner