Name: DoubleTree by Hilton San Diego-Del Mar
Address: 11915 El Camino Real, San Diego, 92130, US

6/10

Pleasant

05 Aug 2026

SAFIYA

This hotel needs to be renovated. It looks like they updated the lobby but the rooms are in need of updates. The shower handle fell off when you turn it. There was like a nail or something in the middle of the carpet. It was bare-able for a short stay but not the quality I would expect.

8/10

Excellent

04 Aug 2026

TERRENCE

Stayed here for a family vacation, rooms were good sized and a nice layout. We would be back for sure.

8/10

Excellent

02 Aug 2026

Linda

Great stay- but pricey in certain aspects.

10/10

Exceptional

02 Aug 2026

Donna

I always enjoy staying here. The staff is professional and friendly and go out of their way to help you. The room is comfortable. The mattress is comfortable. You can walk everywhere from the hotel and I enjoy all the restaurants in the area. I’ve stayed here many times and each time it is a pleasure.

6/10

Pleasant

31 Jul 2026

Saied

First thing first, the room had noisy AC that forced me to turn it off, but still I could hear the AC noise from the adjacent rooms!
There was a construction site right in front of our room, not similar to what they advertise that you has waterfront view .... I complained about this issue and the staff replied we have no other free room, we can change your room whenever we have free room! Meaning another guest would get this bad view! I declined the offer.

This hotel is under staff and despite the fact that I asked for immediate room service, I did not get it until near 4pm, at least 5 hours after my initial request.

The bathroom has not been renovated for many years. Top of the mirror and lamp standing had noticeable coercion, Do the owners care? probably not as they make good money!

8/10

Excellent

30 Jul 2026

Chris

On walk in of room, it was clean and well maintained except for tiny little things I see which im sure others don't care about. :)
We had a roll in walk /in shower. The corners were just a bit black with mold but only by my q-tip inspection. Lol
We could have used an extra roll of toilet paper ad we ran out just before service.
The corners of the bed were so army tight and with both of us elderly found it difficult to pull out to release sheets.
We needed a walk in shower for my disabled husband but there was no chair or bench to sit on.
The refrigerators door scraped carpet and was hard to open.
These are little things but sometimes feels big at the moment. Location great!!!

10/10

Exceptional

27 Jul 2026

Melanie

Excellent location & room was spacious & comfortable

6/10

Pleasant

27 Jul 2026

Maria

Stay was okay

10/10

Exceptional

27 Jul 2026

Tiffany

The staff is very friendly, the rooms very clean and comfortable.

8/10

Excellent

26 Jul 2026

Claudio

There was construction going on but we loved that the pool was heated.

6/10

Pleasant

25 Jul 2026

Sebastian

This hotel is outdated . Floor tiles in bathroom worn and with spots , water pressure in sink very low ( good in shower ) , trims , doors poorly repainted. On the other hand , restaurant was nice . Breakfast ok , restaurant style with buffet quality. There is no coffee available throughout the day like some other hotels have . Staff very polite , Viktoriia was super helpful and nice. She was able to accommodate us before regular check in hours . They definitely need to invest some money into the rooms .

8/10

Excellent

24 Jul 2026

Nicholas

The hotel is nice, a bit old in places (bathroom had peeling wallpaper). The onsite parking is very expensive at $28 a night, so we parked on a nearby road for free instead. A good sized pool and outdoor jacuzzi. The included breakfast buffet was good with lots of choice. The bedroom was a good size with comfy beds, the shower was not very powerful but shower gel etc were all provided free. An easy location to drive from and too, about 10/15 minutes drive to Del Mar and the beach.

8/10

Excellent

24 Jul 2026

Christopher

Parking was the only issue, great experience outside of that

4/10

Poor

24 Jul 2026

Randall

Not well maintained. Stay 3 nights. No housekeeping during 3 days. There was blood on the walls in the bathroom. Shower/tub slow to drain. Shower head was coming out of the wall. Large stains on couch in room. Noted cockroaches in the bathroom at night.

10/10

Exceptional

24 Jul 2026

Johnny

👍nice and very clean. I recommend

10/10

Exceptional

23 Jul 2026

Brian

Fantastic stay. Hotel was clean, convenient and very friendly staff. There was one superstar employee named Payton who repeatedly helped us and was phenomenal every encounter. She made it such a great experience and we really appreciated it.

10/10

Exceptional

21 Jul 2026

Elvia Silvia

We loved the cleaning crew, sweet ladies. They cleaned our room every day, front staff was helpful. Our kids loved the pool, will stay again when in San Diego. Felt like the location was good, closed to our airport and the city.

Family_with_children

8/10

Excellent

21 Jul 2026

Daniel

NO

8/10

Excellent

21 Jul 2026

Amal

NA

Family

10/10

Exceptional

18 Jul 2026

Tyde

I stay here for work. It’s always consistent.

Self

10/10

Exceptional

18 Jul 2026

Ruth

good location to access good food (by car), heated pool and jacuzzi. Bigger pool so good for kids.

Family_with_children

10/10

Exceptional

17 Jul 2026

David

Everything was great

Family_with_children

10/10

Exceptional

16 Jul 2026

Pablo

Great experience. Will definitely stay here again.

Family_with_children

10/10

Exceptional

16 Jul 2026

Scott

Friendly staff and great beds. Enjoyed our stay

Partner

10/10

Exceptional

15 Jul 2026

Danielle

We went here for our first family vacation and we will definitely be back. It is 20 min for seaworld and most tourist attractions. We were so grateful for the staff and Mario made our stay very special and enjoyable!

Family_with_children

10/10

Exceptional

14 Jul 2026

Rebecca

Everything was great. Staff was friendly and my kids had a great time. Definitely recommend getting the breakfast add on!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Lawrence A.

Very convenient. We stay annually for an event at Del Mar fairgrounds. Staff super friendly and helpful.

Business

8/10

Excellent

12 Jul 2026

Christopher

Room was roomy and check-in was easy. Emily friendly pool with games!

Family_with_children

6/10

Pleasant

12 Jul 2026

Tony

The room was clean and staff was helpful. My only complaint is the parking situation. Having to pay for hotel parking. When hotel parking is in the third floor of a garage that is almost a block away. Guests should not be charged for parking if that is the case.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Edgar

My check in time was at 4 and I called to see if I could get in 1 hour early but they said no because the room was being cleaned at the moment. I show up at 4 and they say my room is not ready and they just went into clean it, it would be a 45 minute wait at minimum. I asked how is this possible if I called earlier and they were cleaning but they just started now? Front desk excuse was check in time is any time after four. Yeah it’s 4 and I’m here but yet the room ain’t ready.

Family_with_children

2/10

Poor

10 Jul 2026

Ana Rosa

Old bathrooms not well maintained mold and dirty floor was visible.
Parking isn’t included in your stay that I wasn’t aware of.
Worst part, parking is terrible once night falls you’ll have to park in a structure away from the hotel which also sometimes got busy. Being worried for parking is the last thing you want to worry about on any hotel stay.

10/10

Exceptional

10 Jul 2026

Velia

Excellent

Partner

10/10

Exceptional

07 Jul 2026

Richard

It was nice and clean, good restaurant. The bathrooms feel outdated but otherwise good experience

Self

10/10

Exceptional

07 Jul 2026

Marleny

Location of hotel was great, away from congested areas in SD, but still close enough to several dining and shopping areas. Out room was clean, beds were comfortable. The pool was great, especially for evening or night swim. We had food for the restaurant onsite, it was delicious and good portions. Would definitely stay here again

Family_with_children

6/10

Pleasant

06 Jul 2026

Claudia

The hot tub didn’t work and my room wasn’t cleaned up , other than that it was ok

Family

10/10

Exceptional

06 Jul 2026

Tiffany

Mark in the bar was amazing and we love him!

Friends

4/10

Poor

05 Jul 2026

Aurelio

On site restaurant food was not good. Took a long time to get food and when we finally received food, it was cold. Parking spots are not wide enough. Cars are parking on top of each other. My truck was hit by a car and they left without saying anything. No exterior cameras to see who did it. Neighboring room had a full blown domestic going on. Had to call security.

Family_with_children

10/10

Exceptional

05 Jul 2026

Rana

The outdoor pool was very nice and fun to swim in especially at night, it was beautiful. The staff was also very helpful and kind. They went out of their way to be accommodating. The cookies were delicious.

Friends

10/10

Exceptional

05 Jul 2026

Christian

Great place, recommended for families. I will recommend it, and will return.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

PATRICK

Excellent stay.

Partner

10/10

Exceptional

04 Jul 2026

Sean

Great value and convenient to Del Mar, La Jolla, Carlsbad, Torrey Pines.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Claudia

Nice

8/10

Excellent

29 Jun 2026

Rahel

Would recommend to others

10/10

Exceptional

27 Jun 2026

Ricko

Excellent customer service, beautiful property.

Family_with_children

10/10

Exceptional

25 Jun 2026

Nura

So amazing love it here I stay every time I’m in San Diego

Family_with_children

6/10

Pleasant

25 Jun 2026

michael

Pros
Easy parking
Quiet
Friendly staff

Cons
The room wasnt cleaned thoroughly

Partner

8/10

Excellent

25 Jun 2026

Rebecca

Very nice for the price!

Family_with_children

8/10

Excellent

23 Jun 2026

William

Hotel was clean. Pool was nice. AC did not work well at all. Room never cooled down. Hotel was worth stay but out of the way if your a tourist.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Tracy

The pool area was great for relaxing and the location was close to the highway for ease of access, but we didn’t hear the road noise in our room. Room was clean but needed some repairs and had a lightbulb out in the bathroom.

Family_with_children

10/10

Exceptional

23 Jun 2026

Daniel

Excellent service

Family_with_children

10/10

Exceptional

22 Jun 2026

Brandon

Great stay! Very clean and inviting. Front desk was warm and welcoming. We were only given 2/2 rolls of toilet paper so we did have to ask for more, but it was brought immediately.

Partner

10/10

Exceptional

22 Jun 2026

Darius

Amazing

Family

8/10

Excellent

20 Jun 2026

Danielle

It was a short stay for my family as we prepared for my daughter’s graduation. Close to UCSD, clean, in a good location, parking was good and friendly staff. One of my rooms wasn’t ready and they comped my parking for the delay.

Family_with_children

6/10

Pleasant

20 Jun 2026

Shao

It’s definitely a solid hotel, and we really enjoyed our stay. The swimming pool was a highlight for our family—the water was wonderfully warm, and our son absolutely loved it!

The only downside was related to booking through Expedia. Even though we’re Hilton Diamond members, we weren’t eligible for any Diamond benefits because we booked through a third-party site rather than directly with the hotel. It almost felt like a penalty for using Expedia.

Other than that, we had a great experience. The hotel is a little older, but it’s very clean, well maintained, and surprisingly quiet. We stayed for five nights and slept well every single night.

Parking costs $28 per night, which feels a bit pricey, but I guess that’s just California pricing.

Overall, we’d happily stay here again.

Family_with_children

10/10

Exceptional

20 Jun 2026

Steven

Staff could not have been more helpful.

Partner

2/10

Poor

19 Jun 2026

Stanley

The room service from housekeeping was horrible. I had hair left over on the shower floor when I checked in on Monday, I brought it to their attention on Tuesday and Wednesday, it was still there on the floor. The housekeeping dont clean well. Also the parking is horrible, I had to park 1/3 block away on the 3rd floor and haul my luggage to the hotel. Very limited parking.

Self

10/10

Exceptional

18 Jun 2026

John

Amazing room. Clean and spacious! Great front desk service!

Partner

6/10

Pleasant

17 Jun 2026

John

Staff was excellent. The breakfast buffet we were charged full price and no eggs, potatoes, bacon or sausage. They apologized and were very nice but I paid $15 a person for us to make our own waffle and bagel. The hot tub was cold, and the parking was terrible for $28 a night.

Family_with_children

8/10

Excellent

16 Jun 2026

Jia

Staffs are nice and helpful.

Family

10/10

Exceptional

16 Jun 2026

Carina

Location was perfect for the UCSD graduation. Parking fees were a bit high for overnight parking.

Partner

8/10

Excellent

16 Jun 2026

Cristina Yves

Parking after 9pm is bad.

Family_with_children

10/10

Exceptional

15 Jun 2026

Tinuola

Great

Family

10/10

Exceptional

15 Jun 2026

Delia

We enjoyed our stay from the moment we arrived. Mario checked us in and he was very pleasant and professional. He provided us with our delicious and warm cookies. The Executive Suite was a very comfortable place for us to unwind and relax. Guest service provided turn down service in an expedient manner and was very pleasant and professional as well.

Family

6/10

Pleasant

15 Jun 2026

Michelle

For the 2-night stay where I reported toilet flushing issue since moving in and had to deal with opening the toilet tank lid to tinker with the flush mechanism to refill water, the staff comped me 1 night of parking worth $28 at check-out. I am disappointed if this is what the DoubleTree customer care standard is now.

Also, not all pool-vew hotel rooms true pool-view as some are blocked by the ledge of the building. At the 5th floor, my pool-view room is half blocked and the remaining half was the 5 freeway. Staff didn't seem to be aware of this so moving a few rooms down from 528 to 522 did not help as the ledge extends throughout that side of the building.

The silver lining - at least the chocolate cookies were still readily available and pool was well maintained.

I had fond memories of this hotel from previous family travel but this stay definitely did not reflect that.

Family_with_children

6/10

Pleasant

14 Jun 2026

Brad

For the price I paid, I wanted a better experience. The food was mediocre, the hot tub didn't work the first day, AC didn't get cold enough, toilet didn't flush well, elevators took forever, and house keeping never cleaned our room. Additional charge to park seemed excessive. The pool was over chlorinated and hot. The first floor bathroom had no toilet paper. The staff was friendly though and the cookie and bottle of water was appreciated.

8/10

Excellent

11 Jun 2026

Ariean

.

Family_with_children

6/10

Pleasant

11 Jun 2026

Vanessa M.

Great location, great front desk staff. Cleaning staff does not change bedding or clean rooms daily. One day cleaning staff barged in at 4 pm to give towels after knocking two times and room had a rusted fixture in the bathroom and hole in the wall by HVAC unit.

Friends

10/10

Exceptional

10 Jun 2026

Daniel

The staff was very nice and attentive. Room was clean.

Friends

8/10

Excellent

10 Jun 2026

Fernando

Great location.

Family

10/10

Exceptional

09 Jun 2026

Shahram

Great experience. Clean and reliable.

Business

6/10

Pleasant

09 Jun 2026

Amy

The room and hotel were clean, but the ac wasn't working. It would run and blow out air, but it was warm air even when we turned the thermostat down to 65 it stayed the same. It was stuffy and made it hard to sleep.

Family_with_children

8/10

Excellent

09 Jun 2026

Geovany

It was great

10/10

Exceptional

08 Jun 2026

Aaron

this hotel is very nice.

Self

10/10

Exceptional

08 Jun 2026

Sarah

Fantastic guest service! Very clean and well maintained property!

Family_with_children

10/10

Exceptional

07 Jun 2026

ELIZABETH

Clean, nice pool area, and good location.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Cyrus

The cookies!

Business

6/10

Pleasant

02 Jun 2026

Erin

For the price of the breakfast, I was very disappointed. The eggs, bacon, sausage were cold. An adult only gets one free child breakfast. So I had to pay $12 for a 5 year old who ate a bowl of cereal and an additional $12 for a 7 year old who ate 2 pieces of bacon.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Mikella

It was a great easy stay

Self

10/10

Exceptional

01 Jun 2026

Valentina

Our stay was great. The staff was

2/10

Poor

01 Jun 2026

Natalie

Upon arrival, there was no parking space available, and when I was checking in, I was not greeted and even looked at and the person behind the desk did not explain where to park, she just said in the overflow and didn't direct us where it was. It was very loud in the lobby and I could not hear what she was saying.
I got a parking ticket the next morning.

Partner

2/10

Poor

31 May 2026

Barbara

No available pool due to unattended children (100+) messing up area. Staff would not ask drunken parents to control the situation well into the night. No coffee available in rooms or lobby without upcharge. Had to park in a commercial lot due to parking lot overflow. Food and garbage everywhere. Staff had no solutions and didnt offer any.

Family

8/10

Excellent

30 May 2026

Liana

Dirty room and ac was not working i checked out that same day

Partner

8/10

Excellent

29 May 2026

Srinivasa

all good except the elevators. They are too damn slow to the extent that we felt like leaving the property

4/10

Poor

28 May 2026

Joseph

The room reflected a poorly maintained facility. The shower faucet handle fell off every time used. The hot water required turning on the shower five minutes before it turned hot. The faucet was improperly installed - cold was hot and hot was cold. A safety bar outside the shower was missing. All in all, the condition of the room was in need of some attention.

Partner

10/10

Exceptional

27 May 2026

Brent

Great hotel. I recommend taco Tuesday at the pool bar.

8/10

Excellent

26 May 2026

Jacob

I hadn't been here since they were in the middle of the remodel. The remodel overall looks good but what you miss out on with that change means paying even more than you would expect to pay. Not only is parking $28 a day now, but now their breakfast is not complementary and you have to pay $25 per person for their breakfast and the options are not worth the cost. Overall the price for breakfast, parking and the room charges are just a little over the top to have minimal amenities. Yes there is a pool and a hot tub and seating, as well as a 24 hour gym, but in all honesty for 2 nights and paying almost $600 was a bit outrageous on top of parking. Parking should be included in the cost or it should be offered when booking. You also have to pay a $100 deposit fee, which yes is returned, but again these are all fees and charges that shouldn't come up when you have prepaid and feel you shouldn't have to continue to put money out. All these hidden fees are why most customers will charge back the charge back to the hotel because of one reason or another mentioned. Even being a Hilton member you still need to spend a large amount of money in order for it to even pay off.

Friends

10/10

Exceptional

25 May 2026

Juan

Excellent customer service and the staff was extremely friendly.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Salvador

Hotel is well maintained and service was great

Partner

10/10

Exceptional

24 May 2026

Felipe

Nice property. Pool was heated which was a plus since it was kinda cloudy. There was some construction going on in the parking lot and it was a little tough to find a spot in the evening. Other than that, it was a great stay and would definitely come back

Family_with_children

10/10

Exceptional

23 May 2026

JUDY

Always clean and nice environment

Family_with_children

8/10

Excellent

23 May 2026

SALLY

We would stay here again, for sure. The location is very convenient and in the middle of San Diego. There some old fashioned designs in the hotel room but it was clean enough.

Partner

10/10

Exceptional

22 May 2026

Narendra Kumar

The staff are super friendly and extremely helpful.

Family_with_children

8/10

Excellent

22 May 2026

Alyssa Nikol

The stay was great! Friendly service great amenities! The pool was fantastic and the hot tub! Wish they had more options food wise but all in all it was a great stay!

Self

6/10

Pleasant

21 May 2026

Matt

It’s decent, mainly used for corporate travels. Room smelled like dirty socks, and is in desperate need of an update. Staff is friendly, can tell it’s a corporate decision to do bare basic cleaning.

Partner

8/10

Excellent

21 May 2026

Linda

Friendliest staff!

Partner

10/10

Exceptional

21 May 2026

Anna

Great

6/10

Pleasant

20 May 2026

Reyna

Hot water did not work in room shower. Called to ask it be fixed while we went to dinner, and front desk said it would be fixed. Next day when we woke up I went to take a shower and it was still broken. No hot water. Called again told front desk we still had no hot water. It took over an hour to get it fixed making us late starting our day. When we checked-out we complained and they did not charge us for parking for one day. We spend far too much time trying to get hot war for our shower.

Family

10/10

Exceptional

20 May 2026

Juan

Excellent

10/10

Exceptional

19 May 2026

Cynthia

The staff was amazing! Ann at check in was the sweetest and took really good care of my mom and I.

10/10