Leonardo Club Tiberias

Israel , Galilee
TIBERIAS, Ha Banim Street, 398
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50 reviews shown

6/10

Pleasant

02 May 2025

Idan

OK but not to repeat!

The hotel is actually a renovation of a hotel whose prime was during the 1980's. The room design and the swimming pool stayed the same. The hotel was packed and the pool area was too small for accomodating all people. In addition it was dirty and full of flies. The room was small and basic. If you wanted to drink something you had to get out of the room and for some reason the hotel agreed to serve only watered down juice for breakfast instead of serving other soft drinks from machines that were actually there as it was the same dining room for dinner and supper. The food was good though most of it processed and from exactly what you buy in the supermarket. However, anyone could find something to eat and even enjoy it. I also liked the fact that the dining area was divided into two parts and in both you could find stands with the food so that it won't be crowded.
The lifts are a big issue. Two of them did not work on the first day. And even when the four of them worked it was very crowded and took quite a bit of time to wait for them.
The room are not sound proof and I could hear everything that happened in the corridor - slammed doors, people shouting - fun and relaxing indeed.
I paid the same for a hotel in Turkey and got ten times more. Israel is the last place you should take an all inclusive vacation.

Partner

8/10

Excellent

17 Apr 2025

Gabriele

Was a very good trip...the food art top in breakfast and good in lunch et dinner.
.only dont know why the menù dont have fruit...like melon watermelon raisin.
....

Leisure Family

10/10

Exceptional

10 Apr 2025

David

Was only there for one night two days but it was very enjoyable for my family. There are water slides, all meals were included was just very pleasant experience.

Leisure Family_with_children

10/10

Exceptional

11 Feb 2024

Raquel

Lindo hotel buena ubicación Serca del muelle..preciosa vista personal amable limpio

Leisure Family

10/10

Exceptional

04 Oct 2023

FARZAD

Is it amazing place very family friendly we enjoyed it and they have a very nice buffet for lunch and dinner

Friends_and_family Family

10/10

Exceptional

04 Sep 2023

Jeanne

We had a great stay. We could easily explore the surrounding countryside, enjoyed the pool, DJ and dining!

Leisure Friends

10/10

Exceptional

20 Aug 2023

Mohamed

The stay was amazing, the staff are just pure gold, I always wanted the cheese cake recipe because they make the best cheese cake and they gave me the recipe, ily guys.

Friends_and_family Family

2/10

Poor

14 Aug 2023

Sami

Horrible no ac
They didn’t care
Temperature was at 95

Business_and_leisure Family

6/10

Pleasant

25 Jun 2023

Avi

Everything was \"ok\"
Nothing stood out as being exceptional.
Was expecting something a bit fancier.

Leisure Family_with_children

10/10

Exceptional

09 Nov 2021

Basem

Nice and quiet stay

Very good location of the hotel
The check in was so fine
The staff friendly
But the facility not so clean

Partner

8/10

Excellent

24 Sep 2021

Amir

Nice families hotel

Good for families looking for all inclusive.

Friends_and_family Family

8/10

Excellent

28 Aug 2021

Michal

מלון נחמד מאוד , צוות שירותי,
נקיוןבחדר אוכל הרצפה היתה מאוד דביקה. אפשר לשפר.
סהכ מלון חביב ושירות מצויןץ

Friends_and_family Family

8/10

Excellent

18 Jul 2021

Feli

Especially suitable for children

I was with my family and we had a lot of fun. A hotel that is especially suitable for children.

Friends_and_family Family

8/10

Excellent

30 Jun 2021

Aline

אין למלון הזה חניון וגם לא חניות חיצוניות נאלצנו לשלם חניה בפנגו כמעט 50₪ ליום ואם לא הם מציעים חניון לא קרוב וקשה למצוא בו חניות ב24 שח

Friends_and_family Family

8/10

Excellent

20 Jun 2021

HAVA HEN

Family trip

Very good trip

Friends_and_family Family

2/10

Poor

06 Jun 2021

hanit

\nWas shocking\nContempt for guests\nWere not prepare

Was shocking
Contempt for guests
Were not prepared for full occupancy at the hotel
The food was horrible and the cleanliness appalling
Did not respond to requests in the order
We will not return there again

Friends_and_family Family

8/10

Excellent

04 Jun 2021

Verified traveler

Iit was ...ok. but food was great

Leisure Family

2/10

Poor

06 May 2021

Verified traveler

Very dirty...

Leisure Family_with_children

8/10

Excellent

03 May 2021

Enrique

Saved by it's staff

I've stayed in all-inclusive hotels many times; the experience of this one was below average across the board. EXCEPT for the extraordinary kindness and service of staffers Annat and Shimon.

Arrival was enough to make us think about leaving, the front desk was beyond crowded, people yelling, children running all over, pieces of luggage everywhere... Thankfully Annat found us and took us to an office where Shimon checked us in. ALWAYS go to this hotel with previous online reservations through apps and preferably having paid online.

The facilities are not new, it looks like a 70s style hotel; cleanliness is acceptable but lacking in the details, dusty corners, dirty windows behind the drapes in common areas, toilets not perfectly clean everyday, a vacuum cleaner was left in front of my room and stayed there for over 24 hours. The TV is small and has few channels, most of them in Hebrew and Russian, just a couple in English.

I relly thought the lack of a welcome and information brochure was terrible. You come and don't know the times for the pools or the meals or what is in every floor or what channels are available on the TV. This is the first time I come to a hotel that has no information brochure in the room.

Parking is a problem, no parking lot and only paid parking around, mostly on the street. They really need a valet parking service and to include parking fees in the cost, as is it becomes an annoyance.
Food was very good, abundant and delicious.
Pricey and just OK

Friends_and_family Family

2/10

Poor

01 May 2021

Tal

Bad bad bad

I booked a couple's vacation from the site. I was very disappointed with the service of the representatives and in particular of the site. The website listed a price including all taxes, when I arrived at the hotel I was told otherwise. I added taxes another 455 NIS. I was really disappointed. No more ordering from this site and will not recommend to the wide audience of customers and friends I have.

Friends_and_family Family

10/10

Exceptional

04 Apr 2021

Verified traveler

It was a super fun all inclusive stay. The kids loved it and I loved it.
I do not like that there was no parking on site

Leisure Family_with_children

8/10

Excellent

28 Aug 2020

Yamit

Stained Towels

Hi

Overall we had a good stay but the housekeeping must be improved.

Several times at the pool there were towels with stains on them.

Please remove thp

Friends_and_family Family

6/10

Pleasant

13 Aug 2020

Verified traveler

The hotel is fine, but the crowding in Corona times was uncontrolled, especially at the pool.

10/10

Exceptional

15 Jan 2020

Naushaba

Amazing food

Great food . The concierge doesn’t know much about local places to visit etc but otherwise we loved staying there .

Friends_and_family Family

2/10

Poor

08 Aug 2019

Amir

ok untill you need customer service

one thing that was most disturbing was the elevators which from time to time didn't work properly, resulting in tons of people gathered at the elevators area, waiting for a lift to come. (personally I went up and down using the stairs tons of times because of this).
also, their customers service is non-existent! all their phone numbers never available, nobody answers ever.

Family

10/10

Exceptional

23 May 2019

zvi

Amazing

Partner

8/10

Excellent

06 Mar 2019

Elie

We had a pleasant stay.

Anat the hostess was great, very friendly and accommodating. We had a great stay.

Partner

4/10

Poor

08 Jul 2018

Abe

lousy food presentation. room needs work. \"water park\" is only 2 slides.
seedy area outside.

8/10

Excellent

10 Jan 2018

Donald

Good Eating at Leonardo Club Tiberias

This is an all-inclusive hotel with all meals provided. Meals included lots of salads and options for main dishes, plus beer and wine at meals. Very nice.

Partner

2/10

Poor

29 Jun 2017

Verified traveler

terrible

Pictures were completed false. Was promised a queen bed. Got 2 twin. Was extremely unsatisfied. Very disappointing.

4/10

Poor

26 May 2017

Verified traveler

Look for other options Rooms are in bad conditions

Rooms are in very bad condition. Under staffed and service is slow especially when check in and out.

Family

8/10

Excellent

10 Apr 2017

Verified traveler

Good in general

Rooms looks renovated but still felt a little old. Bathroom was good and clean and bed was comfortable. All children including babies ar chargeable

Family

8/10

Excellent

07 Jan 2017

Artem

nice for family's staying

pros: variety of food served, staff
cons: area clearness (esp. dining area), parking

Family

2/10

Poor

15 Oct 2016

Hakob

Parking is not convenient at all

Over all they don't care for you all they need is your money.

Family

6/10

Pleasant

22 Jul 2016

Verified traveler

Not the best

Hotel is only 3 stars. Food is alright not bad. It has only one swimming pool and it's full of people all the times. The slides are too short and pain in the back (The splitters where in the middle of the slides where they connect have an edge so it's rough on the skin if you're laying down. Parking is an extra charge. DO NOT PAY EXTRA ON EXPEDIA, BOOKING, HOTELS.COM OR ANY OTHER WEBSITES FOR A ROOM WITH SEA VIEW OR POOL VIEW....ECT BECAUSE ALL OF THE ROOMS HAVE A SEA VIEW

10/10

Exceptional

24 Feb 2016

wayne

Great hotel overlooking the Sea of Galilee

Excellent in all aspects. Great staff and great service

8/10

Excellent

14 Dec 2015

Verified traveler

Great All Inclusive in Israel

They could not have been nicer from the moment we walked in with our 2 yo daughter. She loved the pool, the all inclusive meals and the proximity to everything!

Family

8/10

Excellent

23 Apr 2014

Hezi

Very Good Service, good location

Very good service, clean rooms, good food, located at City center.

4/10

Poor

23 Oct 2013

Mahmod Hamdan

Hotel dosn't worth

The room was dirty and too small for a family, the elevator was so busy and you need sometimes more than 15 min to get your room every time. I don't recommend this hotel to any one and I'll not go back to this hotel.

Family

6/10

Pleasant

07 Aug 2013

jim

close to the restaurant and to the shopping center

too busy over crowded hotel the food area too many people and the sit down area the same

4/10

Poor

08 Aug 2011

Verified traveler

Read the reviews on this hotel, which were negative but still went - big mistake! It was crowded and noisy. The hotel is really dated and the carpets dirty. Our room was updated but on the cheap. The elevators were a joke - nearly 10 minutes wait and people push regardless of you standing there first! The hotel is mostly for families so avoid if you are travelling as a couple. We went with two young children and it was too crazy! Don't recommend it at all!!!

6/10

Pleasant

27 May 2009

Carol

the Concord Hotel in Tiberias

an all-inclusive hotel with 3 meals a day that is a great place to see Israelis; entire hotel and area is very run down and needs sprucing out; however, they do try to keep you happy and the food was pretty good -- especially breakfast. There was entertainment at night, though of course in Hebrew. Really, it was like going to the Catskill Mountains in Israel!!

8/10

Excellent

20 Sep 2025

yaelle

Gros problème d odeur de cigarettes qui arrivent jusque ds les chambres

Partner

8/10

Excellent

01 Jul 2025

Ari

J’ai bien aimé le tout compris petit déjeuner déjeuner et dîner la piscine les boissons à volonté les cadeaux de bien venu bouteilles d’eau fruits bouteille de vin super hôtel je le conseil vivement

Leisure Partner

8/10

Excellent

06 Sep 2021

henri

Idéal pour des vacances familiales ou entre ami.
Peu de calme
Bonnes prestations mais un gachis énorme au niveau de la nourriture.
Il faut facturer les assiettes restées pleines

Leisure Family

8/10

Excellent

28 Apr 2021

elie

Sejour hôtel Leonardo Tibériade

Séjour sympa nourriture moyenne un peu cantine
Chambre agréable
Salle de bain petite
Piscine et ambiance agréable
Hôtel plutôt pour les familles

Partner

8/10

Excellent

10 Apr 2021

Verified traveler

تجربة جيدة. البركة ساخنة. النظافة محدودة تحتاج الى تحسين. السجاد في الفندق غير نظيف. المبنى قديم. الاكل جيد نوعا ما يتكرر كثير في وجبات الغداء والعشاء. الاستقبال لا يرد دائما على الخط. يحتاج الفندق الى تجديد

Friends_and_family Family

10/10

Exceptional

02 Apr 2020

martine

Chabbat très agréable

Friends_and_family Friends

4/10

Poor

04 Sep 2019

Michele

Fin août au Leonardo