Name: Amberton Cozy Hotel Kaunas
Address: V. Kuzmos G., 8, Kaunas, LT-44280, LT

10/10

Exceptional

24 Jul 2026

Vaidotas

Clean, modern and spacious room and bathroom. Good soundproofing. Easy self check in with door code.
Overall very good stay.
The only minus, that there are only few AC sockets and they are in weird places.

2/10

Poor

16 Jul 2026

Robertas

No stuff

6/10

Pleasant

12 Jul 2026

Aurelija

Warning: check-in is automated and there is no front desk / reception. This was only made apparent after booking. I was unable to cancel without penalty. The hotel starts sending you slightly unfriendly messages and suspicious links, to add your financial details. It all worked ok in the end, but was unpleasant and a little bit stressful before even arriving. Kaunas is a lovely city, I've been many times. This is the only hotel I've stayed at that requires your card to be blocked out (a bit like booking a hire car). The room was ok, although extrememly hot. Breakfast was good though and the staff in the restaurant area were helpful and friendly.

Partner

4/10

Poor

05 Jul 2026

roland

There’s nothing wrong with the hotel itself. It’s in an attractive building 30 seconds from the main square. The only criticism of the facilities is the weak air-conditioning.

However, the check in process leaves a lot to be desired. There are no staff.
There’s a very complicated online check process And it’s a real hassle to get the code for the front door and for your room. This is far more complicated than it should be and is the worst experience I’ve had of the hundreds of hotels I’ve stayed at in the last few years.
The hotel was not refundable and if I had known about this process beforehand, I would’ve booked some other hotel. There are lots of alternatives.
To top it off, the power went out on the evening of my stay. You could not call the central reception which is offsite because the power was off!
I finally left the hotel and had some dinner at a restaurant and 90 minutes later Power had been restored. Overall, not a good experience.

Self

10/10

Exceptional

07 May 2026

Charlotte Victoria

Great hotel, great location. We really enjoyed our stay!

Friends_and_family Friends

10/10

Exceptional

05 May 2026

Priyam

Wonderful hotel - centrally located, very clean and well maintained. Room was spacious and had everything that one would need. And the best amenity is the free e-scooters that they provide - an amazing way to explore the city. Would highly recommend this hotel to everyone (the only downside is that there aren't any lifts in the property)

Partner

4/10

Poor

26 Apr 2026

Vincent

Didn’t like the welcome at all. Tough carrying 3 heavy bags up 3 floors.

Large bedroom but sparsely furnished made it feel a bit sterile & without any theme or character.

No shelf in the bathroom for toiletries by the sink

Self

10/10

Exceptional

20 Dec 2025

Jessica

Rooms spacious

10/10

Exceptional

25 Nov 2025

Raymond

Everything good but strange not to see any staff

Leisure Friends

8/10

Excellent

07 Oct 2025

R

Good location close to the high street.
Loads of shopping and sightseeing.
Close to the river and the castle.
Room was tidy, carpets a bit outdated, could be lighter in the corridors.
Early check-in was really helpful, so no complaints. Very good location and plenty different cuisine restaurants around

Business

10/10

Exceptional

07 Oct 2025

Raimondas

Amazing location, very quiet, clean.

Leisure Partner

8/10

Excellent

22 Sep 2025

glynn

Nice, but could do with some personal interaction

Nearly all good and definitely loved our room overlooking the street cafe.

Just feel that a 4* should have a little more personal interaction e.g. have a reception and a representative to talk to if required, not just emailed a bunch of codes to get access.

Partner

6/10

Pleasant

14 Sep 2025

Michael

Remote check in….means really remote!!!!

Really hard work to check in! Despite trying to call them, using the intercom, emails, WhatsApp’s etc etc it was really hard work to get any information! No one present on site at all to communicate at all. Overall position of hotel is excellent but be aware a lot of improvements to the surrounding area are occurring around it.

Partner

6/10

Pleasant

02 Aug 2025

Laurynas

For the value is way overpriced

6/10

Pleasant

22 Jul 2025

Philip

Check in was a little slow and difficult
Not user friendly
Done my WhatsApp
Also check in information did not arrive via email until after 15:00 on check inday

Partner

10/10

Exceptional

22 Jul 2025

Christina

I loved my room. Nicest hotel in the city

4/10

Poor

20 Jun 2025

Bita

No staff. We had to call in a number to check. The room is old and the carpet had a big stain.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Robert

Nice large room. Very well equiped and appointed. Great location in the old town and access to restaurants and the historical site.

Leisure Partner

10/10

Exceptional

11 May 2025

James

The hotel has great roomy rooms and a wonderfully warm shower.

Leisure Self

8/10

Excellent

19 Jan 2025

Eamon

No signs of life

No other humans. Automatic check-in with code. Automatic check out. No sign of other guests. No hotel staff. Lovely suite with all the luxuries. Perfect stay but a bit strange to see no one

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Valerijus

Nice and posh place, and also good location to the city centre

Business Partner

10/10

Exceptional

27 Dec 2024

Terri

The remote check-in was easier than I expected. The parking was free if you can get a spot and just stay there for the duration of your stay. Kaunas is a beautiful city! And this property was in the perfect spot for restaurants, shopping, churches and museums. Nice big rooms and bathrooms. Bed was very comfortable! We would stay here again.

Leisure Family

6/10

Pleasant

23 Nov 2024

Ryan

Not the easiest check in process

Check in not straight forward with no one on site. You have to pay €1 city tax prior but never got confirmation on exactly how so had to call a call center in lobby and figure it out for 15 minutes.

Self

8/10

Excellent

02 Sep 2024

Verified traveler

Nice and quiet, central location,no reception, self check in and self checkout, intercom system instead of front desk.
No elevator can be a problem if you have to drag your luggage upstairs.
Other than that not bad at all
Interesting experience overall

Self

8/10

Excellent

21 May 2024

Marcus

I really enjoyed my stay, it was straight forwards and I was a comfortable sleep

Self

10/10

Exceptional

04 Dec 2023

Leanne

Great hotel - poor brekkie

Lovely cosy and clean hotel in a great location. Breakfast was awful but you could get toast so all ok.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2023

Daniel

The most beautiful room I’ve had in 52 days in Europe

Leisure Self

4/10

Poor

16 May 2023

VYTAUTAS

We couldn’t rase the temperature in the room to our comfort (22C) and were sick next morning. We were charged extra for the breakfast.

Business Partner

6/10

Pleasant

02 Jan 2023

Ausra

Great location, good breakfast, but hotel just ok

Booked it for convenience to explore Kaunas. The location is fantastic - one block from the City Hall Square (Rotuses Aikste). There are no people working there, you have to call to check in or pay through the link to check in, even though we prepaid for the room. Based on pictures, the room was supposed to be larger and on the upper floor, we paid extra for it, but got the basic room on the ground floor. After 40 min spent trying to check in while messaging with the hotel through the WhatsApp, we finally got room info and code to get in via WhatsApp again. No forewarning about this and not very efficient. The room was not decorated and dark, no artwork on the walls, just gray everywhere. The room was cold (15°). No water provided in the room (except paid one), and a mini fridge with a paid mini bar inside. One of the most uncomfortable and hard mattresses we ever slept on while travelling.
We paid for breakfast, selection, quality of options and the variety were good. Some dilapidation (broken tile in the bathroom, pealing caulk), overall did not feel like a four star hotel, eapecially for twice as much as most other places in the area.

Partner

6/10

Pleasant

02 Oct 2022

Verified traveler

Decent hotel, could do with some refurbishment. Check in and room locking system are fully electronic, and our door broke the first day meaning we couldn't get back in. Staff were very helpful and sorted this out quickly.

Partner

6/10

Pleasant

12 Sep 2022

Inna

The hotel is old and requieres repair. Not 4 stars defenitely. The staff is not friendly.

Partner

6/10

Pleasant

13 Jul 2022

Agne

Vieta puiki, bet viešnagė su šeima nepatogi

Viešbutis nepritaikytas šeimoms - nėra lifto, todėl vežimėlį reikia palikti mašinoje arba neštis laiptais į viršų. Mūsų atveju 4 aukšta. Kavinė vakare neveikia :( pusryčių pasirinkimas nedidelis.

Friends_and_family Family

10/10

Exceptional

01 Jun 2022

Jennifer

Definitely not enough parking available on site

Leisure Self

4/10

Poor

23 Nov 2021

Tomas

didn’t get email or sms about the checkin code, a phone call just barely helped but the helper barely spoke any English. We only had a half roll of toilet paper so we requested cleaning service the first day so they would fix that, but when we came back the room was untouched, and we had to ration the TP and survived the stay with one square left on the roll.

Leisure Partner

8/10

Excellent

16 Nov 2021

Georgios

One night stay in Kaunas

Great value for money stay in Kaunas, the room was big and clean, while check in and check out was contact free. Breakfast was ok, nothing special and not much variety. Hotel location was great, walking distance to attractions and restaurants.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2020

Mahmudun

GREAT PLACE TO STAY IN KAUNAS

The hotel was amazing, great staff and facilities. The rooms were very clean and tidy. The hotel was also in a great location. I would stay here again. The breakfast was also very good with popular varieties.

Friends_and_family Friends

6/10

Pleasant

31 Jan 2020

Verified traveler

I was allocated on 4th floor with no lift so no fun. As well there only 3 tv channels was available. Kettle was present but no tea or sugar

Business Self

2/10

Poor

14 Jun 2019

Verified traveler

AC did not work

We specifically booked this hotel because of the location and air conditioning in the rooms. However during our 2 night stay the AC was not functional. We asked for a fan - none were available. Our window barely opened and there was no air flow in the room. It was a miserable 2 nights.

Partner

6/10

Pleasant

23 Mar 2019

Rima

Breakfast very poor !
Is not up to 4 stars.
Lights is not on outside the hotel when is dark.

Family

10/10

Exceptional

23 Feb 2019

Daniel

Road trip in the Baltics

Great location. Parking directly out front. Very good breakfast, large very comfortable new room.

2/10

Poor

18 Feb 2019

Verified traveler

super bad experience.
for everything you should pay extra - parking extra, water in the room - extra, bath cream - extra. breakfast was very poor, the coffee didnt look like a coffee - smelling weird and was from uncleaned coffee machine. everyone in the breakfast area was confused seeing that. the stuff is super apathetic. Would never recommend.

6/10

Pleasant

21 Jan 2019

Verified traveler

Good location staff miserable breakfast poor toiletries poor 1 towel per person 1 lumpy pillow per person

4/10

Poor

13 Jan 2019

Verified traveler

This was a big dissapointment the hotel claims to be a 4 star but was really a two star at best. Our bedsheets weren't changed for three days during our 5 day stay. We had no clean towels for two days. The shower was a joke it had no pressure and would cut out for first three days so my gf couldn't shower. It also lost heating and changed temperature for three days was unacceptable considering it was minus numbers outside. The room it self was showing a lack of maintenance the door handle was broken and the bathroom Tao produced bad smells when used and the bath didn't work despite me asking to to get it fixed it never was. Not worth the money in the slightest I have stayed all over the world in 4 stars this is a poor hotel really. Would not recommend at all.

10/10

Exceptional

09 Jan 2019

Chris

Would recommend

Good service, clean and lovely room. Nice breakfast

6/10

Pleasant

30 Dec 2018

Kristine/James

Dirty bathroom but close to town hall

Hotel itself is near the town hall and old town kaunas. 45minutes by bus from kaunas airport to the city center and you pay 1 euro or 12 euro taxi and 30mins ride. The hotel location is superb, breakfast is ok, assortment of cheese, cold cuts, fruits, cereals, cakes and each person get 1 hot breakfast, tea and regular coffee and juices are included and if you.want capucino or latte thats extra. The hotel doesn't have elevator and they gave me room 303 which is in the 3rd floor. Then shower is clogged and nkt draining properly! I called the reception and told them about it and i waited 15minutes for the solution and they told me there is no room avail so they will fix it the next day but i told them i need to take a shower and the shower is not draining and flooded and i told them that i will call hotel.com and then after 15 minutes they called mw back saying there is a splution and they will transfer me to another room, well it's not clogged but the toilet is dirty so it looks like they just changed the sheets and did not clean the bathroom, no shampoo or anything and only 1 big towel and small towel so i have to ask thwm for extra big towel. They transfered me to 3rd floor in the other side of the building.The shower is not good sprinkling everywhere! Also problem at night. On our first day i dont hear anything but on our 2nd and 3rd night i cant sleep because its too noisy and i can hear all the people talking from outside even until 3am!. I am not happy with my stay.

Family

10/10

Exceptional

05 Dec 2018

Verified traveler

Everything was perfect , nice location , peoples food .

4/10

Poor

03 Dec 2018

Verified traveler

We arrived at our hotel to be told that they had over booked and that they had arranged that we stay at another hotel. They organised a taxi to bring us to our hotel. I have to say the hotel we stayed in was very nice and the staff were excellent. I was disappointing that we were not told of the mix up in advance by Expedia.

8/10

Excellent

03 Oct 2018

SanDee

Great location, good sized room

The clerk at the desk didn't even pretend to look to see if my room was ready because I arrived at 2 PM (before official check-in time). But it wasn't a problem to leave my bag and then just explore the area.

And the location was superb, located right in Old Town and an easy walk to Kaunas Castle.

The room was a good size with a small sitting area. Quiet at night.

Didn't seem to be a lift, so I was glad I had packed light as my room was on the third floor. A bit off-putting that they charged for in-room tea.

6/10

Pleasant

17 Sep 2018

Shona

Nice hotel, a little improvement in service needed

We went to Lithuania for a friend's birthday and were out most of the time, so all we really needed was a nice comfortable room, and this one was fine.

8/10

Excellent

11 Sep 2018

David

Simple venue but good enough for a night or 2.

Stayed here on my own before getting an early morning coach to Kaliningrad. Place was clean and well-maintained. Quite well located and there was minimal noise at night. Would stay again.

10/10

Exceptional

02 Aug 2018

Amy

A beautiful hotel with alot of charm.

A fabulous hotel in a great location in the old town.

Friends

8/10

Excellent

21 Apr 2018

Darius

Good central location

Good hotel for a short city break stay. Close to the Old Town with all the bars, cafes and sights.

Partner

10/10

Exceptional

06 Apr 2018

Pierre

Nice small hotel.

Great little hotel. Boutique hotel feel.
Clean and well appointed.
Nice breakfast including individually prepared omelettes and crêpes.
Very well situated

6/10

Pleasant

30 Aug 2017

Verified traveler

Lovely room in the old town of kanuas but such a shame our room was at the front of the hotel so all evening and till 1am ish cars where roaring up the road..would I stay again not sure as I've stayed in the Amberton hotel chain before ...

8/10

Excellent

03 Aug 2017

Dennis

Great location.

Friendly and helpful staff. Large, comfortable room where almost everything works. Great location the old town. But car parking can be an issue.

Partner

6/10

Pleasant

02 Jul 2017

Verified traveler

Wish I could have stayed there

When I arrived at the hotel to check in, the attendant told me that this hotel cancelled my reservation due to an issue with the room and moved me to another hotel about 4 kilometres away, outside the old city. While the Hotel claims to have contacted Expedia to notify them of the situation, neither the hotel, nor Expedia, nor hotels.com notified me personally of the change by phone text or email. I called hotels.com and they offered me a credit due to the inconvenience that was caused. I have no experience of the hotel other than the lobby which looks very nice and the central location in the old city which would have been very convenient for my stay.

10/10

Exceptional

21 May 2017

Verified traveler

VERY NICE HOTEL BUT NEED TO BE RENOVATED A.S.A.P

THE STAFF WAS VERY FREINDLY AND WELCOMING WITH SMILE
THE BREAKFAST IS BASIC

8/10

Excellent

15 Feb 2017

Miroslav

Can be better

The hotel is fine and it is the only hotel I was in Lithuania but I have to mention a few things. Shower in our room was really weak, no pressure at all and water was changing cold and hot. There was just one electrical heating in our room (it was enough but still), TV was not working (who cares but still) and when we asked for one more duvet the hotel staff said she'll bring it to us but she never did. But I can't just complain. Just expected a little bit more for the price.

Family

10/10

Exceptional

03 Feb 2017

Verified traveler

Clean hotel

Staff were helpful and the room is clean nice breakfast and convenient time and didn't have to pay for an early checkin. Very welcoming staff

Family

10/10

Exceptional

05 Dec 2016

Verified traveler

Enivironmnet of Hotel is quite silence and has very good possibility to check churches, museums around main square of Old Town in Kaunas.
2 km far away there is Acropolis Mall.
The main river is very close to the hotel so there is beautiful place foir business or/and for family.

10/10

Exceptional

14 Aug 2016

Martin L

Might not be \"AA-4 star\", but very good value

Overnight to visit family/- friends living locally. The room was advertised with a bath but believe bathroom has been recently modernized with only shower facilities (but it is nice to have a heated towel rail and heated flooring (just remember to turn it on ;-))

Partner

4/10

Poor

04 Feb 2016

Verified traveler

Old sad hotel in good location

Very old, not cozy at all... Breakfast was very disappointing! Please don't believe what it's said on the website. One positive thing is a nice receptionist.

6/10

Pleasant

05 Dec 2015

Torben

No heating in the room

The delux room was big, but there were unpainted areas on the walls. The electric heater was disconnected and the room was cold - I did not realize what was wrong and we went to bed. The next day we were out most of the day but when we returned I started to search for the heating problem and found out that the electric heating panel had fallen off the wall and the hotel han not cared to fix it. I complained to the front desk but he only found a plastic strip and helped me hang it on two screws on the wall. We got heating but it was ridiculous that I had to do it myself.

8/10

Excellent

12 Oct 2015

Glenn

Best staff, central location, close to the river.

With a central location and close to the river it is a small but nice hotel, with a very attentive, intelligent, qualified and friendly staff.

From reception to breakfast all were very nice and qualified people.

8/10

Excellent

24 Aug 2015

tarek

it was pleasant stay and enjoyable!:)

Partner

8/10

Excellent

03 Aug 2015

Martas

Excellent place

I have chosen this hotel cause of its location . The hotel condition in overall is fine. Its a small, boutique design hotel in a great location , close to everything you need to see in Kaunas. As hotel is only 28 rooms you can still have your privacy and quiet stay if you are a light sleeper. The staff of the hotel is hospitable and helpful. Being in the center of old town gives you easy access to all great restaurants and pubs within 2 min walking distance. I would definetely recommend to book this hotel if you want to experience kaunas in its best.

Partner

8/10

Excellent

24 Apr 2015

Verified traveler

Solo Trip

Great value

8/10

Excellent

15 Mar 2015

laura s

I recommend this hotel.

It was very nice to find that the bathroom was with floor heating, that was very nice. The quality of breakfast was not impressive, it could have better variety of cereals and better quality of juices. Service in reception was very good, very helpful and informative.

Family

10/10

Exceptional

30 Jan 2015

Graham

Excellent base to explore a beautiful city

This is a great hotel, run by a group of staff who go out of their way to assist you in enjoying your trip. The rooms are spacious and comfortable, (there's an odd dip in the floor in room 407 but lets just call that a feature of the room!!)

4/10

Poor

19 Jan 2015

Verified traveler

Not coming back

Its second time we were staying here just for a change from Daugirdas. First time stay was fine but not this one.
Double deluxe room. Double bed is actually 2 singles joined together so you can imagine quality of sleep and mattress topers are 2 singles and smaller than actual mattresses. Cigaret smell in the room probably coming through vents as we were told there are 2 smoking allowed rooms in the hotel.
Heating had to be kep off due to odd noise in the thermostat control. All of these notes were made and receptionist advised for a room change next day but due to busy schedule at the wedding etc we had no time to move between rooms. No apologies or anything given. It was the last time and wont be giving another chance. Just as advice, stay at Daugirdas, it always delivers.

Partner

6/10

Pleasant

07 Sep 2014

Steven

Location is best thing about it

We booked this hotel for its location and close access to the main plaza of Kaunas. The location was the highlight with the rooms rustic with small beds. The staff was very friends and helpful. The wifi would only stay connected in the common areas.

Family

6/10

Pleasant

08 Aug 2014

Verified traveler

Old dump inside, and hot

Room was 33 degrees celsius when we checked in. They moved us to one that was 30 (that's still 90). It got a little better as they cranked the AC, but the surroundings in this hotel are nothing more than dumpy and outdated. Looks good from the outside, but the room is 70s and worn out. They say they have free parking, but that's if you get there and the spaces in front of the hotel, which are not signed as theirs, are open. Overall, a mediocre hotel in a nice location.

8/10

Excellent

11 Jun 2014

Verified traveler

cute place in a great location

\"Cozy\" is a very apt name for this place, and not just bogus marketing. It's a very cute, well-maintained little hotel just a block off the main square in Kaunas. Our room was spacious with an especially large bathroom.

Partner

8/10

Excellent

13 Jul 2012

Unimpressed in Ruskin

Fantastic Stay

What a hotel! The staff was exceptional--very helpful, friendly, and focused on customer comfort and satisfaction. The location could not be better--in the heart of Old Town, but tucked away so that it was quiet. Adequate breakfast with delicious coffee. The rooms were equipped with a television and minibar, and Internet was free. The only minor complaint is that the rooms were a bit too warm, even with the windows open. However, this is probably only a slight problem in July. I highly recommend this hotel!

Partner

10/10

Exceptional

07 Dec 2011

Elmedin

Good choice!

Visited for one night, no breakfast included to the price but friendly staff, good location and clean comfortable room!

6/10

Pleasant

29 Nov 2011

On the line

May have been a bad experience

The Hotel location was great and the rooms were nice. When we arrived we checked in and came to find we were placed in a smoking room. the room reeked of smoke. We asked to be moved and were told there were no other rooms. The front desk gave us air freshener but that did not get the smell out of the bed. There were some kind of stains on the floor, may have been bleach stains. Positive notes location is right in old town, good price, small parking lot for you vehicle.

Partner

8/10

Excellent

16 Nov 2011

Angela

Cozy is a name that fits!

The Amberton Hotel in Kaunas is a great base for visiting this town. It is located in Old Town close to the town square and all of the sites. The staff is very helpful recommending a great restaurant and calling taxis. They upgraded our room to a suite for the night and gave us complimentary glasses of wine when we arrived. The manager even sent a thank you email after we returned home. I would highly recommend this hotel.

8/10

Excellent

05 Nov 2011

Verified traveler

Great little hotel in Kaunas

I went to Kaunas for business, to interview a group of students. My first search on Expedia revealed that the city isn't endowed with a fine collection of five star hotels. The Cozy hotel looked the best of what was available and so I booked.

It's actually a great little boutique hotel and the staff are fantastic, really friendly, intelligent and helpful. I needed to interview ten people, and they managed the process for me, showing new arrivals where to wait while I interviewed other candidates.

If you visit in the winter then I'd recommend that you work out the bedroom heating fairly early on.. I only realised that the radiator needed to be plugged in hours after the wall controls failed to have any effect. And there was no iron and board available, nor an evening laundry service, so I faced the next day's meetings slightly unkempt. But overall, my impression of the hotel was very positive and I'd have no hesitation in recommending it as probably the best in Kaunas.

10/10

Exceptional

03 Jan 2011

Vesa

Nice small hotel and very good

Nice small hotel and very good location. Friendly staff! We'll be back sooner or later!

10/10

Exceptional

07 Jun 2010

Anonymous

Excellently situated in a small,

Excellently situated in a small, quiet square only a minute or two's stroll from the Old Town square - I don't think the location could be any better! Our room was better appointed and more comfortable than expected - it was tastefully designed and even had space for a large couch.

On the night we stayed there was a king-hell storm that apparently flooded the kitchen - but they were still able to lay on a tasty and varied cold breakfast table the following morning. Top marks there.

Friendly and helpful staff too.

We've no hesitation in recommending the hotel, and if we're ever in Kaunas again (a distinct possibility, it was our first visit to Lithuania and we loved it) this is where we'll stay.

10/10

Exceptional

16 Sep 2009

Steve

Great Hotel

Arrived in Lithuania for the first time late at night, speaking only English. Front desk was extremely pleasant and recommended restaurants. I loved my room. Leather sofa, comfortable beds and a beautiful bathroom with a big window. Nice bathroom fixtures and a big wooden ledge to store stuff on. The breakfast was very good - everything you would expect. Very convenient location in the heart of old town. Kind of cool decor, but an understated cool. After a side trip to Vilnius I returned to Kaunas for a final night. At my prior request, the front desk gave me my same room back again. All with a smile. It felt like home.

10/10

Exceptional

06 Aug 2009

C

Well-located hotel

Great hotel located just off main street and a few steps from the square. Nice big room with TV and large bathroom. Good restaurant though menu a little small - food I ate was nice and tasty. Staff very helpful. Ideal location for old town, castle and easy to get to shopping mall and main station.

8/10

Excellent

21 Jul 2026

Sohvi

Loistava sijainti ja kiva huone! Hotelli muutoinkin yleisilmeeltään siisti. Pieni miinus siitä ettei hotellin parkkipaikalla ollut tilaa ja jouduimme ottamaan suht hintavan kadunvarsipysäköinnin.

Partner

8/10

Excellent

19 Jul 2026

Sami

Hyvä sijainti ja ainakin lyhyeen yöpymiseen sopiva.

Self

6/10

Pleasant

02 Jul 2026

Caroline

Förbättringsförslag:
Damma av ordentligt speglar

Uppdatera AC:n då det var väldigt varmt inne i rummet och kvavt av fukt

Det var lyhört som man hörde grannar

Det som var bra med boendet är att man har möjlighet till nära pubar mycket att se goda restauranger runt hörnet. Även bra personal på hotellet som jobbade som städerskor och frukost personalen

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Kerstin

Es ist nie im Leben ein 4 Sterne Hotel, Parkplätze wenn man Glück hat, bekommt man einen von sechs vor der Tür. kein Personal vor Ort, dadurch Schwierigkeiten beim Check in.
Kein Fahrstuhl im Hotel, wir mussten unsere schweren Koffer 3 Etagen hoch schleppen. Das Zimmer maximal 1 Stern Komfort, zwei Steckdosen gefunden, billiges Linoleum im Bad (Fliesenatrappe)
Matratzen katastrophal.
Frühstück war der blanke Albtraum, trockene Brötchen, keine Butter, kein Aufschnitt, nur bisschen abgepackte Marmelade.

Auf keinen Fall zu empfehlen, viel zu teuer dafür!!!!

Friends

6/10

Pleasant

06 Jun 2026

Jukka

Aircon was a joke. It did not provide cool or air, only noise.

Partner

10/10

Exceptional

29 May 2026

Henri

Hyvä aamiainen. Sisäänkirjautumissähköpostia ei tullut vaan piti soittaa.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Sascha

Self-Check-in. Danach alles wunderbar. Sehr schönes Zimmer, tolles Frühstück.

Partner

8/10

Excellent

17 May 2026

Sydney

Very bad check-in procedure.
I had requested the room on a lower floor, the property did respond to my request and when I reached the property I had to contact them rather then they send me an email with check-in procedure.
I think they want city-tax before check-in.

Partner

6/10

Pleasant

28 Apr 2026

Erik

Hvis man vælger Amberton Cozy hotel, så skal man være forberedt på, at det er et **** hotel UDEN reception. Og man kan kun få koden til værelset via WhatsApp! Også selv om de sender anden information på mail.

På tilsvarende selvbetjeningshoteller har de en automat eller tablet i receptionen, hvor man checker ind.

Det er lidt uforståeligt, at man kalder sig både Cozy og 4-stjernet hotel og man så ikke har en bedre og mere personlig service.

Partner

6/10

Pleasant

28 Apr 2026

Ulf

Dålig hjälp vi check in, men mycket fina rum

8/10

Excellent

17 Apr 2026

Päivi

Henkilökuntaa vaikea arvioida kun sisäänpääsy koodilla. Plussana ilmainen parkkipaikka joka hotellin edessä oli vapaana, ei varattavissa.

Partner

10/10

Exceptional

10 Apr 2026

Johanna

Jättefin frukostbuffé med färskpressad apelsinjuice och gott kaffe. Rummen är stora och fina. Instruktionerna för incheckning var oklara, men vi fick hjälp av telefonen på plats.

Partner

6/10

Pleasant

03 Mar 2026

Gustaf

Nogle forbedringer nødvendige.

Ikke helt nem indcheckning. Der er kun selv check in service. Min indchecknings kode til værelset havde jeg ikke modtaget pr mail selvom alt var betalt. Måtte ringe til kundeservice

Meget lille værelse med meget hård madras.
Der var ingen el keddel til kaffe og te.

Morgenmaden var forfærdelig kedelig.

Et lille plus var at hotellet ligger i centrum af byen.

Mange forbedringer der bør aktiveres.

Lidt skuffende overnatning

Self

6/10

Pleasant

30 Dec 2025

Marina

Täydellinen hotelli, mutta self check-in, ei henkilökuntaa missään. Ei lainkaan ohjeita, whatsapilla keskusteli joku mikälie tekoäly, sieltä ei saanut apua, vaikka luvattiin. Täysin ala-arvoinen kohtelu. Todella harmi, sillä itse hotelli oli huippu. Voisin kyllä silti mennä toistekin, sillä nyt tiedän miten toimia.

6/10

Pleasant

08 Dec 2025

Ann

The reviews of this hotel is to low!

It's a simple, clean, quiet and cozy hotel. The breakfast is good. Rooms are good, some even has bathtubs. Self checkin. Handicapped accessible.
Fully stocked minibar in the rooms, a bit pricy maybe, but still...

The location is brilliant, walking distans to everything.

Leisure Family

4/10

Poor

12 Oct 2025

Jesper

Uhygiejnisk

Vi valgte hotellet, fordi der på Hotels.com stod, at kæledyr ikke er tilladt, men under opholdet var der tre hunde i morgenmadsrestauranten, som blev fodret med mad fra buffeten. Ejerne klappede hundene og tog derefter mad fra buffeten – meget uhygiejnisk. Personalet i restauranten påtalte det ikke.
Vi sprang morgenmaden (som vi ellers havde betalt for) over sidste dag og spiste ude i byen, da vi simpelthen syntes det er ulækkert med hunde ved bord og buffet. . Der blev heller ikke gjort rent eller fyldt op med håndklæder, kaffe og te trods vi havde bedt om det. Skuffende ophold, som ikke levede op til beskrivelsen.
Vi forsøgte både via mail, \"Whatsapp\" og opkald at få kontakt til personalet, mail og \"Whatsapp\" besked blev aldrig besvaret.

Ellers virkelig dejligt værelse med god plads, og dejlig seng.

Partner

2/10

Poor

02 Oct 2025

Amanda

Nėra kur mašiną pasistatyti

10/10

Exceptional

16 Aug 2025

Åke

Allt var ok

Partner