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Best Western Santakos Hotel

Kaunas · Lithuania

J. Gruodzio ST. 21, 21View location

8.6/10Excellent543 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Location9.4/109.4
Neighborhood8.8/108.8
Value9.4/109.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Santakos Hotel

Stay at this stylish, charming Best Western Santakos Hotel, ideally located near the unique museums, churches, and historical heritage of Kaunas, Lithuania!

Situated on a quiet street in the heart of Kaunas, experience the rich Lithuanian culture through the area's popular music festivals, including the Kaunas Jazz Festival, Pazaislis Classic Music Festival, and the International Festival Operetta in Kaunas Castle.

Other popular events include the International Modern Dance Festival and Euroleague Basketball Tournaments. The hotel offers amenities for both business and leisure travelers, featuring a modest red-brick exterior and a cozy interior. Each well-appointed guest room features cable satellite television, a coffee/tea maker, and an AM/FM alarm clock.

Rooms with balconies, fireplaces, and patios are available upon request. Guests can enjoy a full breakfast and take advantage of the hotel's Finnish sauna and indoor swimming pool. A gift shop and meeting/conference facilities are also available. The staff is ready to provide exceptional service.

Read more about this hotelShow less

For a comfortable stay in Kaunas, book your reservation at the Best Western Santakos Hotel today!

Centrally located in Kaunas, Best Western Santakos Hotel is within a 15-minute walk of Kaunas Cathedral and Kaunas Town Hall. This hotel is 1 mi (1.5 km) from Shopping and entertainment center Akropolis and 1 mi (1.6 km) from Žalgiris Arena.

Make yourself at home in one of the 92 air-conditioned rooms featuring heated floors. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kaunas? This hotel has 334 square feet (31 square meters) of space consisting of conference space and 5 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 4:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
    • Self parking fee: EUR 7 per day
    • Pet fee: EUR 10.00 per pet, per night
    • Rollaway bed fee: EUR 24.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Lithuanian

    English

Nearby attractions

St. Gertrude`s Church 0.1 km / 0.1 mi
Liberty Avenue 0.1 km / 0.1 mi
Tadas Ivanauskas Zoological Museum 0.3 km / 0.2 mi
Historical Presidential Palace of the Republic of Lithuania in Kaunas 0.3 km / 0.2 mi
Kaunas Choral Synagogue 0.4 km / 0.2 mi
Body of Christ Church 0.4 km / 0.2 mi
Kaunas State Musical Theatre 0.5 km / 0.3 mi
Kaunas Tourist Information Centre 0.5 km / 0.3 mi
Kaunas State Drama Theatre 0.7 km / 0.5 mi
Kaunas Little Theatre 0.7 km / 0.5 mi
St Peter & St Paul's Cathedral 0.8 km / 0.5 mi
Devil's Museum 0.8 km / 0.5 mi
Kaunas Cathedral 0.9 km / 0.5 mi
Kaunas City Museum 0.9 km / 0.6 mi
Vytautas the Great War Museum 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2006
  • Total number of rooms: 92
  • Number of floors (main building): 4
  • Single rooms: 11
  • Double rooms: 74
  • Junior suites: 7
  • Suites: 10
  • hotel
  • American Express
  • EC
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Show 72 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Bicycle storage
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 5
  • Projector
  • Conference hostess
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rental
  • Indoor freshwater pool: 1
  • NightclubExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Full board
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • Vegan meal
  • Halal meal
  • Kosher meal
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Best Western Santakos Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Santakos Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Best Western Santakos Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Best Western Santakos Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Best Western Santakos Hotel

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Santakos Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Santakos Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 30 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable6 photos

    Best Western Santakos Hotel

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Cable TV
    • Desk
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Bathroom
    • Carpeted floors
    • Ironing set
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 Bedroom • 30 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable10 photos

    Best Western Santakos Hotel

    SUITE TWO BEDROOMS

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Shower
    • Bathroom
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Bathtub
    • Mini fridge
    • Minibar
    • Cable TV
    • Desk
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Terrace
    • Balcony
    • Living room: 1
    • Safe
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SMOKINGSUITE • SMOKINGSUI.JK

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Best Western Santakos Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Best Western Santakos Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Santakos Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Santakos Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED SMOKINGSUITE • KING BED SMOKINGSUI.KG-JK

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDSINGLE • ONE BED • 1 Bedroom • 30 m²SGL.1B
    SINGLE ONE BEDPhoto unavailable4 photos

    Best Western Santakos Hotel

    SINGLE ONE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.1B

    Room amenities

    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cot on demand
    • Cable TV
    • Desk
    • Alarm clock
    • Balcony
    • Terrace
    • Safe
    • Individually adjustable heating
    • Central heating
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Best Western Santakos Hotel

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathtub
    • Shower
    • Terrace
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • TV
    • Direct dial telephone
    • Hairdryer
    • Radio
    • Bathroom
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Wi-fi
    • Cot on demand
    • Alarm clock
    • Desk
    • Cable TV
    • Housekeeping
    • Ironing set
    • Minibar
    • Mini fridge

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DOUBLE BED SMOKINGSUITE • DOUBLE BED SMOKINGSUI.DB-JK

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Santakos Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Best Western Santakos Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Best Western Santakos Hotel

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Ironing set
    • Carpeted floors
    • Terrace
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Desk
    • Cable TV
    • Central heating
    • Housekeeping
    • Shower
    • Bathtub
    • Individually adjustable air conditioning
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Santakos Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Santakos Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Best Western Santakos Hotel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Santakos Hotel

8.6
Excellent
543 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
9.4 /10
Neighborhood
8.8 /10
Value
9.4 /10
Amenities
8.0 /10
100 reviews shown
2/10
Poor
07 Jul 2026
shosh
זה מקסימום מלון 2 !* תחזוקה מיני מגבת אחת גדולה לזוג ובקבלה טענו שאין יותר?!!! אמבט שצריך עזרה להכנס לתוכן, חלונות בלתי נפתחים ומזגן סגור . מכונת הקפה במסעדת חדר האוכל לא תקינה בקיצור נורא
10/10
Exceptional
24 Jun 2026
Kathleen
Great lodging, comfortable clean rooms, parking on site free, restaurant with excellent food. Extremely friendly helpful staff
Self
10/10
Exceptional
10 Jun 2026
Walter
The hotel is easy walking distance for everything in the Old Town and main pedestrian thoroughfares and tourist interests. 10 mins walk from the river. It is in a peaceful street and the staff are very friendly and helpful and the room was cleaned spotlessly. Good value for money. Comfortable beds and firm pillows available.
Self
8/10
Excellent
11 May 2026
kevin
Breakfast was great location was great
10/10
Exceptional
20 Apr 2026
Jaroslaw
Z tego hotelu korzystam regularnie do dawna. Może nie jest najnowszy, a śniadania mogły by być bardziej urozmaicone i z lepszych produktów ale i tak chętnie tu wracam.
Self
10/10
Exceptional
30 Dec 2025
Martin
Everything A-OK
Partner
8/10
Excellent
15 Dec 2025
Simon
Fab room
Business_and_leisure Self
10/10
Exceptional
01 Dec 2025
Jaroslaw
Dobry hotel, z bezpłatnym parkingiem. Czajnik i lodówka w pokoju. Śniadania niestety słabe - mały wybór dań i produkty spożywcze niskiej jakości.
Business
10/10
Exceptional
28 Nov 2025
Ian
Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.
Friends_and_family Friends
6/10
Pleasant
15 Nov 2025
Thomas
The quality of rooms is varied to say the least. On some occassions, excellent, but this time, whilst the room had character, it was in quite a sad (and potentially dangerous) state. I think the hotel was overbooked, as breakfast was very chaotic too.
Leisure Partner
8/10
Excellent
11 Nov 2025
Jaroslaw
Dobry hotel, wyposażenie pokoi trochę przestarzałe, pora na remont. Śniadania dość słabe. Czajnik w pokoju. Bezpłatny parking.
Business
8/10
Excellent
27 Oct 2025
Laure
The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed.
On the negative side, the room was too hot and we did not manage to regulate the heating.
Partner
10/10
Exceptional
18 Oct 2025
Martin
Excellent location. Very friendly & helpful staff. The room, whilst not the biggest, was a reasonable size, and comfortable. The bathroom was quite small, but because of my disability, that was actually better for me.
Friends_and_family Friends
4/10
Poor
05 Oct 2025
John
The hotel does not have good access for disabled people.
There are steps into the reception area. And there is a further set of stairs to the elevator.
Going into the building there are 2/3 steps. But no handrail.
I also had to miss breakfast as the dinning room is also down a flight of stairs.

For this reason, i would not recommend it to people with difficulties walking.

Also the room was very dated and definitely needs a re-fit.
Leisure Family
8/10
Excellent
13 Sep 2025
Jason
Very efficient staff
8/10
Excellent
06 Sep 2025
Jason
Nice working hotel
Business
8/10
Excellent
01 Aug 2025
Martin

One of the best Kaunas has to offer

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.
Partner
10/10
Exceptional
15 Jul 2025
Teddy
Great location for major tourist attractions
8/10
Excellent
20 Apr 2025
Martin

Disappointed.. time to take our custom elsewhere.

Yes, it was Easter weekend, but what 4 star (fully booked) hotel closes the bar at 2200hrs on a Saturday evening. Also our room lost electricity in the (enclosed no windows) toilet and the bathroom at 0600hrs and no one working over the weekend to fix it. Thus we had to use the communal toilets near reception, whilst other toilets had no locks on the doors. All we got was a shrug and a sorry for the inconvenience. And.. for the past 8 years still the swimming pool is being \"renovated\".
Partner
10/10
Exceptional
06 Apr 2025
Ronelda
Great stay!
10/10
Exceptional
08 Mar 2025
Ausrine

Recommended

All good.
8/10
Excellent
23 Feb 2025
Britta

4 night stay February 2025

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space.
Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm.
Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place.
Well situated for both old and new town.
Partner
10/10
Exceptional
16 Dec 2024
Verified traveler

Recommended

Good location ,high customer service, nice atmosphere, everything perfect.
Friends_and_family Friends
10/10
Exceptional
13 Dec 2024
Martin L
A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.
Partner
10/10
Exceptional
05 Feb 2024
Norma
Clean and very good value. Just a quick walk to the restaurants and bars.
Leisure Family
10/10
Exceptional
28 Oct 2023
Martin L

Never disappointed here

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.
Partner
10/10
Exceptional
15 Oct 2023
John
Excellent hotel, well located!
Leisure Family
8/10
Excellent
03 Oct 2023
Adam
Dated but ok. Good breakfast.
Friends_and_family Friends
10/10
Exceptional
02 Sep 2023
Andrius
Nice double bathtub!
Leisure Partner
8/10
Excellent
01 Sep 2023
Martin L

Could be improved

Acceptable; except the wifi is an issue ... 2nd floor appears to be in a dead zone ( and this is not the first stay this year with same problem). Beds and pillows \"hard\", coffee making facilities advertised, but 1 sugar, 2 sachets of instant and no milk are not \"facilities\". On-site parking uncontrolled and chaotic with guests parking however they want... site needs managing, or at least parking bays clearly marked.
Partner
10/10
Exceptional
15 Jul 2023
Martin L

All good

Only small issue was A/C not operational
Partner
8/10
Excellent
14 Jul 2023
Verified traveler

Mostly good, not perfect.

Overall this was a very good stay. The positives: friendly staff, a very spacious room, a very good breakfast and very easy free parking. Good location to the center of the pedestrian city. The not-so-good issues: 1. No room air conditioning. During my June stay the night temperatures fell low enough to allow for good sleep with the windows open. But I can anticipate that during one of the increasingly frequent and severe European heat waves, this could be intolerable. 2. While breakfast was excellent, there was one small element that was not: as often in European hotels, breakfast included nice loaves of bread from which one could cut one's own portion. But in this case, the ability to hold onto the bread while cutting was just a tiny, paper napkin...which meant that every other guest had planted their finger prints on the bread....YUCK! There should have been a more substantial linen napkin to hold the loaf. No human finger prints on the loaf. 3. The street is a side-street but nevertheless there is substantial noise until midnight or so. While this did not particularly bother me as I am accustomed to urban noise, should this bother you, ask for a room away from the street.
Self
10/10
Exceptional
08 Jul 2023
Verified traveler

Great location!

Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Friends_and_family Friends
8/10
Excellent
28 Jun 2023
Verified traveler
Good servjce big nice rooms - but little old.
Setvice was great
6/10
Pleasant
09 Oct 2022
Weihua
The standard room is big, but it was so old and had smell (mode probably) filling the room.
4/10
Poor
07 Oct 2022
Juraj

No, thank you

The hotel is very old and badly news a reconstruction. Room was large, with three beds and bathroom was also huge but...
Non functional wc, old beds, carpet in the room was dirty. Breakfast was not the best quality . I reported the situation about toilet at reception and nothing has happened. Next morning the receptionist was sleeping at 7:00 am and wasn't reachable.
Business
8/10
Excellent
10 Aug 2022
Yannick

Good location but please renovate it

Location is great, wifi and breakfast was good. Staff was overbusy but ok but hotel really need renovations particularly floor, carpet and this scary lift
Partner
10/10
Exceptional
24 Jul 2022
Verified traveler
Super location middle of historical area, large rooms. Comfortable hotel, great care with travellers with pets.
Friends_and_family Family
10/10
Exceptional
06 Dec 2021
Verified traveler
Excellent hotel.
Self
10/10
Exceptional
22 Nov 2021
Grigorios
Nice hotel in very central location.
10/10
Exceptional
03 Sep 2021
Verified traveler

Quality hotel, professional staff

Fantastic room, great professional pleasant staff. Great hotel. In a quiet place and so close to the old town with the city centre just a few minute walk away. Will definitely stay there again.
Self
10/10
Exceptional
07 Aug 2021
Frederic
Great hotel very close to everything in Kaunas. Large room, amazing breakfast, friendly personnel and free parking.
Partner
8/10
Excellent
04 Aug 2020
Tomas
Good location in old town, very comfotable rooms, only need beter cleaning inside the rooms
Leisure
4/10
Poor
22 Sep 2019
Verified traveler

Not that good

Room with a good size but the toilet was impossible to use as it was very, very small and bad organized.
The room seemed clean at first look but there were a lot of faults - dust and spiders and very dusty windows.
The towels were teared up and worn. The sheets had a black stain on them.
All in all, comfort and experience does not come even close to a 4 stars hotel.
:(
Partner
8/10
Excellent
20 Aug 2019
Dean

Nice hotel - would return

Positives: Nice clean hotel. We had a Suite room and the seating area with the floor-to-ceiling glass overlooking the street below was just lovely to sit in. Good Air con. Friendly staff. Comfortable bed. Nice towels. Free parking. Nice location on edge of old town. Walking distance to lots of shops cafes restaurants.
Negatives: breakfast was a disappointment. Like it’s good to have it available and it’s enough to keep you full when you have a little bit of everything but overall poor quality. The “hot” food was never hot enough. Bread and pastry’s were sometimes a little bit stale. Reasonable selection of foods though from cereals to yoghurts to fruit to bread. Only 1 coffee machine so there was often a queue.
Parking was limited but really good that it was free considering it’s a built up area.
Partner
10/10
Exceptional
20 Aug 2019
Verified traveler
Loved the location near Kaunas Old Town and enjoyed walking around everywhere. Even Laisves al. though being renovated is still walkable to the Devil's museum and the Ciurlionis gallery. Enjoyed the restaurants in Old town and had some great meals.
Friends_and_family Family_with_children
4/10
Poor
12 Aug 2019
Verified traveler

Very poor for a 4 star

We stayed in a twin room for 9 nights, the room was cream, brown and wood, very dark and as my friend was recovering from an operation we spent more time in the room which was modest and quite depressing.
The worst part was the noise at night, reading other reviews it seems like it was the air conditioning main pump, it made sleeping,; especially for my friend after surgery; very difficult but that wasn’t all.
We had to ask for toilet rolls as we ran out after the room had been serviced, a few times the room wasn't serviced and others when it was the bins were emptied and a quick wipe around the sink. Teas and coffee were in the room but very few and not topped up; we bought our own to keep us going. We left towels on the bathroom floor; not very day; and they weren’t changed.
Opening the windows revealed huge cobwebs and the room didn't seem to vacuum at all during our stay.
It’s not a hotel I would stay at again, maybe if you are there one night and very tired its manageable but that would be all for me
Friends_and_family Friends
10/10
Exceptional
10 Aug 2019
Verified traveler
Excellent but I was looking for a hotel on Vilnius not kaunis. Your engine have provided me with that hotel which is very far from Vilnius.
Leisure
10/10
Exceptional
02 Aug 2019
Verified traveler
Staff were amazing. Restaurant food was delicious. Room was clean. Premises was kept n nice. Definitely recommend
Leisure Self
8/10
Excellent
01 Aug 2019
Verified traveler
It’s nice hotel near city centre. Check in and floor staff was very good and cooperative. Breakfast was avg , my 2 days stay coffee machine always had some problem and kitchen staff was not very quick to fix . Building is old but overall it was good
Leisure Partner
10/10
Exceptional
18 Jun 2019
Verified traveler
Lovely hotel with older feel and newer amenities. Right in neighborhood. 5 min walk to old town. Good parking. Great breakfast. Helpful reception.
Leisure
10/10
Exceptional
06 Jun 2019
Julia

superb hotel in great location, fab!!

Superb hotel with great service,
very helpful staff, great experience,
thank you
Partner
6/10
Pleasant
03 Mar 2019
Dainora

Three Stars

The receptionist was really helpful and kind. The breakfast was also very good. The only bad thing was the bathroom’s cleanliness. Even after asking the room service to clean it, it still stunk. There also is no ventilation in the room or bathroom at all. I was suggested to open the window to get fresh air.
10/10
Exceptional
22 Feb 2019
David

Give this place a go

Excellent location, spacious and comfortable room, breakfast plentiful and staff very helpful once asked.
Partner
10/10
Exceptional
09 Jan 2019
Verified traveler
Evening receptionist (08/01/2019) was super friendly and professional! Excellent service:)
Friends_and_family Family
2/10
Poor
22 Dec 2018
Verified traveler
Was not able to sleep until 3 a.m. due to blaring music in th restaurant.
10/10
Exceptional
05 Nov 2018
Seamus
Nice Hotel, great room plus good service. Overall a very enjoyable stay.
4/10
Poor
07 Sep 2018
Knut Magne

Not for arachnophobics

Stayed here for three nights in august 2018. A truly mixed and unforgettable experience.

Good experiences:
- Friendly and accommodating, English-speaking staff, who tried to do their best mend our bad experiences
- Sauna and pool that can be booked for closed parties, and without rigid hours
- Nice room layout (our room had three balconies)
- Fair location

Some of the other experiences:
- Got all night wedding party below our room the first night, which meant no sleep until 7 am. No previous heads-up, and apparently no other rooms available. Got refund from hotels.com, though
- The hotel suffers from lack of care and maintenance. Doors to balconies and bathrooms broken/hard to close. Hall light goes out at night (flashlight required)
- Spotlight arrangements on the facade attracts myriads of bugs at night, which again feeds rather large spiders
- Combination of broken/unlockable balcony doors with spider infestation outside means that you share room with the critters. We captured (and released on the other side of the street) seven of them with more than 5 cm leg span. They hid in the daytime, came out at night, and occasionally one of them would fall from the ceiling into the bed
- Found our room door unlocked one day (nothing missing from the room, though)

Staff is nice, and the place could be nice, but management/owners need to take the hotel and its guests more seriously and get this place up to acceptable standards!
Partner
10/10
Exceptional
13 Aug 2018
Matthias
Great welcome, good location, great breakfast and nice rooms. Easy to park also as we were with a car. Had it all for us and can recommend
Partner
10/10
Exceptional
13 Aug 2018
Laszlo
Clean an comfy rooms, fiendly staff. 5th-6th floors cannot be accessed by elevator.
I arrived late, so the sauna was not running. They turned it on for me again, very kind staff.
8/10
Excellent
15 Jul 2018
Geeman

Quite nice hotel, near tourist area.

Quite nice hotel, nothing special, around the corner from the main tourist street. Breakfast was fair, staff polite, but not overly helpful- noone to help with luggage or open doors when your hands are full.
10/10
Exceptional
13 Apr 2018
Rima

Great hotel in Kaunas!

Great walking location to old town and laisves al. The room was big and clean. The receptionists were very friendly and accommodating.
Family
10/10
Exceptional
12 Apr 2018
Paul

Excellent Hotel

Loved this hotel and will certainly return
Family
8/10
Excellent
26 Nov 2017
James

Lovely hotel

Lovely stay hotel only a street away from main shopping mall
Partner
8/10
Excellent
31 Oct 2017
Surgery queen

Centrally located

Clean, comfortable and a huge breakfast choice. Would recommend for a short break in Lithuania. Helpful staff.
Perfect as a base after surgery.
10/10
Exceptional
31 Oct 2017
Lucineide

Nice close to the town centre

In my stay everything was brilliant.
The receptionist is always very helpful. I highly recommend
8/10
Excellent
13 Oct 2017
Renata

Very good

Perfect location, professional staff, amazing service
, delicious food.
Only domestic staff(cleaners) needs urgent improvement
Family
6/10
Pleasant
22 Sep 2017
Verified traveler

Nice place

Nice place to stay. We could hear the kitchen working until 11pm and the noise started again at 5.30am. Apart from that it was excellent.
Partner
10/10
Exceptional
06 Sep 2017
Christopher

Perfect location, good service

The Best Western Santakos was an excellent choice for us. Located where the Old Town and the New Town meet, it was perfectly located and both sections of town were easily walkable from the hotel. The rooms were not your typical boxes but interestingly and individually shaped and decorated. All the regular amenities were there. When we pointed out some small problems (lights with missing bulbs etc), but they were quickly fixed. Overall, very good indeed. The Best Western is not the cheapest, but it's also far from expensive.
Family
10/10
Exceptional
21 Aug 2017
Verified traveler

Great hotel, great location

Lovely hotel, very quirky style. I had a small issue with the room safe which wouldn't lock but someone came to my room to sort it out within 5 mins of calling through to reception. Only negative about the room safe is that it isn't big enough to fit a laptop in - as we were travelling through work, we had our laptops on us.
The hotel was conveniently situated in the centre of Kaunas and was literally just a 2 minute walk to the main central road which had shops, bars, cafes and restaurants galore. Great café culture which made you feel really chilled. Everyone was very helpful and friendly - apart from a couple of taxi drivers! The taxi driver who brought us from the airport to the hotel was super quick and super helpful, even giving us a map of Kaunas town centre and a book on the culture history of Kaunas!
Breakfast was included but to be honest, unless you were German or Central European, there wasn't really that much of a choice. One thing I was happy about was that there was black tea, cold milk and still water!
Overall a lovely hotel with lovely staff, very quirky in style but superbly located. Would come again if ever back in Kaunas!
10/10
Exceptional
12 Aug 2017
Phillip

Great hotel near the old town

Very good hotel, well located near the old town (5 minute walk). The room was comfortable and quiet. Excellent wifi.
Partner
10/10
Exceptional
06 Aug 2017
Migle

Migle

Everything's was perfect, we enjoyed every minute of our stay
Partner
8/10
Excellent
17 Jul 2017
bruce

Nice old hotel close to Old City

Had to fly in to Kaunas because the airport in Vilnius was closed. Kaunas is worth the visit! 👍😎

Watch out for dishonest taxi drivers, and insist they turn the meter on (the only negative on our brief trip to Kaunas).
10/10
Exceptional
04 Jul 2017
Jose

Nice downtown hotel

Convenient, good service, excellent breakfast. large room, parking
10/10
Exceptional
08 May 2017
Rob H

Modern City Centre Hotel

Santakos Best Western Kaunas is a centrally located hotel with a very modern interior.

The reception staff was very helpful and pleasant during our stay, the four rooms we booked were generously sized and very clean and the breakfast was quite nice.

The location right in the old town was convenient and the free on site parking was a plus. Overall the value for money was outstanding.
10/10
Exceptional
05 Apr 2017
Edward

Old guys break

Great break in Kaunas ,the staff at the hotel were really helpful and the rooms were good standard.The hotel is near all the good restaurants and bars.
Family
10/10
Exceptional
27 Mar 2017
Barbara
Hotel staff amazing, very helpful, giving us local information and ordering taxied,we used the business centre free of charge, we were given suites and they were very big and very comfortable they had everything we needed.
Family
8/10
Excellent
17 Feb 2017
alex

Nice room, old hotel

Great location, nice and big room, free parking.
Poor breakfast, old building
10/10
Exceptional
15 Nov 2016
Emma

location perfect

Great place to stay. Lots to see.
8/10
Excellent
08 Nov 2016
Alis

Convenient and comfortable hotel

The hotel was very comfortable and convenient, but the breakfast left a little to be desired
Partner
8/10
Excellent
18 Oct 2016
Jane

Convenient to Old Town

Room could have been cleaner. Missing light bulbs, soap etc., so changed rooms. Then some lights didn't work in the next room.
Partner
6/10
Pleasant
17 Sep 2016
George

Well located hotel - good value

Spent just one night in Kaunas. The location of the hotel is convenient for sightseeing in the old town. The facilities were basic, dated and it lacks natural light. On the other hand, it is good value for money and the breakfast included is adequate. Staff were friendly and helpful.
Partner
10/10
Exceptional
05 Apr 2016
Jason Cassar

Amazing location in kaunas old town.

Great hotel suites, small pool ans noce sauna, 24 hour reception, very clean and comfortable, breakfast buffee with masses to pick from 1 minute away from the main street full or bars, restaurants, great night life, beautiful old buildings. would recommend.
8/10
Excellent
18 Mar 2016
Matthew W.

One night in Kaunas

Stayed in Kaunas for one night at the end of our trip. The best Western is looked at as one of the better hotels and judging by our stay that is correct. It is in a good enough location

However there were some issues.

The room was a good size, clean and well presented.
It was advertised as a King bed room, but there were only 2 twins. It seems it is the same in every King room.
There wasn't a good supply of coffee in the room but this was sorted with a quick phone call.

Next the breakfast wasn't up to standards. We had stayed in the 3 star Ibis five days previous and the breakfast there was better with more choice.

Finally the biggest issue for us.
The staff were not very good. They weren't friendly, weren't very helpful, looked at us like we were an annoyance and generally didn't act how you would expect.

In contrast the Ibis staff were very helpful, friendly and went out of their way for us.

I would still recommend this hotel as it has a lot going for it but just be warned of the above issues.
Partner
8/10
Excellent
10 Mar 2016
Algirdas

Good location.

Bar is dissapointing. Good breakfast. Didn't use any facilities so can't comment. Overall a nice hotel for good price in city centre yet in a quiet back street.
8/10
Excellent
12 Feb 2016
Janine

Great hotel in a perfect location for the old town

Perfect location for tourists wanting to stay in the old town as in walking distance to everything. We had a huge corner loft room with views in three directions over the city.The service was friendly and went over and above what was expected with staff seeking us out to offer a take away breakfast box as they knew we were leaving early before breakfast started on our last day.I would definitely stay there again.
Partner
8/10
Excellent
30 Dec 2015
Verified traveler

Musical theatre stay

Reception had a strange smell and it was lacking air. Room was very comfortable, warm and clean. Food was very tasty. Great location.
Family
10/10
Exceptional
25 Nov 2015
Jacqueline

Wow!

Pleasantly surprised by this hotel even though it had several good reviews to recommend it. VERY spacious room that felt cosy. Unfortunately the shower lets it down as it is old fashioned (runs off the tap) and not for someone who is tall,large or claustrophobic. Good enough for a couple of days though. Staff are very helpful and speak good English. Swimming pool is disappointingly small so we never used it. The location is ideal for exploring Kaunus. After a bus ride (No 29) from the airport (around 30mins and about 50p!) go straight across the road in the opposite direction to the bus. There is a hotel sign up on the wall. You go through an archway,past a church and the hotel is on your right. Stops are shown clearly on a display in the bus as you approach them. One of the best hotels I've stayed in.
Partner
8/10
Excellent
17 Nov 2015
Verified traveler

Good Central Location.

Staff spoke good English, room was clean and a good size. Arriving at night the entrance could do with a sign that is lit up. Bottled water is 2.5 euros (only 40 cents in the shop nearby)
8/10
Excellent
02 Sep 2015
John

Comfortable.

A modern side this aircon and an older side without aircon but bigger rooms.
Clean and comfortable.
The sauna and pool are free but only first thing in the morning, you have to pay at other times.
Family
10/10
Exceptional
02 Sep 2015
Antonela

Lithuania

It was a good stay in general .
I got a junior suite which was fantastic comparing to other rooms and I recommend it for anyone checking in the hotel.
Still English language is the main missing skills for the staff in the hotel.
Family
8/10
Excellent
27 Aug 2015
Michael

Average

Average. As for BW brand, we were in better hotels.
Family
8/10
Excellent
04 Aug 2015
Michael

Good choice with convenience and sauna

A nice hotel at a good price located near the old town and shopping street. The breakfast was OK. We took advantage of the sauna and plunge pool which was a nice benefit.
8/10
Excellent
10 May 2015
Stefanie

great location

The room was spacious and clean and the hotel was in an excellent location for exploring Kaunas. The staff were friendly and the breakfast had a good selection that was continually replenished. I would definitely stay here again.
Partner
8/10
Excellent
01 May 2015
Philip

Nice stay

Stayed for 1 Night for Business reasons, Room is comfortable, and hotel food is REALLY good and very reasonable.
6/10
Pleasant
20 Apr 2015
Tomas

Average hotel

An average hotel, the best thing - location. Breakfast quite poor, rooms need renovation.
8/10
Excellent
05 Mar 2015
Verified traveler

Excellent 4 star hotel

Very good hotel for the money, would happily recommend. Clean, comfortable with good breakfast. Getting to the rooms on floor 6 was via a rather long-winded route but otherwise there is nothing negative to say.
Family
8/10
Excellent
18 Feb 2015
Scott

Very nice and affordable

Very nice and affordable hotel, with an amazing breakfast! The food was great, and the staff was very friendly. It was not the most ideal location (I would have rather been closer to Old Town) but it was still convenient to get anywhere you needed. I would definitely stay here again!
6/10
Pleasant
09 Feb 2015
mon

Nice room, Poor breakfast, problem with lights

Nice big room, not far from old town but that's the only positive. Breakfast was very poor and we had no lights in the bathroom in the morning. Confusion over payment which despite having proof they took again and said if taken twice don't worry they would refund
10/10
Exceptional
28 Jan 2015
Sigitas

Situated next to Old Town and Laisves Aleja

Good choice if you want to explore Old Town as it is minute away from it. Friendly staff, good variety breakfast.
Partner

Location & surroundings

Best Western Santakos Hotel
J. Gruodzio ST. 21, 21, Kaunas, Lithuania

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